American Motel Waseca

The bad - During check in was told there would be no breakfast, new owners and remodeling was going to happen, no big deal for us, as we would be going to Daughters place for breakfast anyway. When we tried to enter our room card did not work, after numerous attempts we notified personnel. After numerous attempts by hotel management making a new card, battery was replaced which didn't work either. The good - we were then moved into a King bed room, a lot nicer room for the money, an awesome upgrade, management really made an effort to please us. Will stay there again and can't wait to see the upgrades they will be making.

Its obviously under construction. Holes in the walls where there used to be picture hangers. Paint was partially paint and partially primer. We found a razor blade on top of our a/c unit. There was a nasty smell in the room which I think was probably flooring adhesive as the flooring was new. The bathroom was clean but badly outdated/institutional. So that's the worst stuff. Good stuff was that the beds were probably new memory foam and weren't too bad once you were in them and the sheets were clean. Staff was friendly and helpful. I can't speak on the breakfast because I never saw it. The tables were still wrapped in plastic so I dont know if they served breakfast.

The ladies at the front desk were perfectly nice. It was dirty though, even for being "under renovation". Floor was dirty, hair in the bathroom,

In the process of remodeling and refurbishing, but very clean and comfortable.

Clean rooms & good customer service. The grounds could use some weeding and maintaining.

very limited tv channels. only one exit availablr. internet lasted only 59 minutes and would disconnect you.

I was there for five days. It usually smelled like pot when I entered the side entrance. The outside area needed a walk around to pick up trash. But it was a quiet hotel and my room was clean. The price was reasonable. I would stay there again.

Its an older place but well worth the money

Property is under new management and undergoing updating and renovations. All of this considered found my stay extremely enjoyable. Staff was very friendly and helpful. We'll definitely stay here again and look forward. To seeing how things improve over time.

Stayed 1 night and it is fine for that. Any longer and I'd choose the other hotel in town. The rooms are dated. They are clean, but may not feel that way. The TVs are tiny and the remotes not very easy to work. No snacks or drinks at the front desk and the vending machines only take cash. The shower was good. The beds were fine.

Dust bunnies hanging from the ceiling. Top of TV cabinet dusty. Entire Motel reiked of Curry and Ginger.

Very clean great place to stay

The building is dirty and smells like a blend of weed and wet dog. Had a wedding in town and was hooing to not drive back to the Cities. We ended up driving back...

Smelled and there was mold in the fridge.

I really recommend this place they are very clean and friendly also very helpful! Its a very safe place for yourself, family members also safe for your fur babies! My room was very clean and the bed was very comfortable! Check in was also easy and clean i loved everything about staying bere! Everyone is friendly which made it a plus! The staff always greeted me and had smiles on their faces i really appreciated that. I will definitely be coming back!

We came in on Wed. afternoon and left Sunday morning. Our room was not cleaned even once. I had to ask for clean towels and trash bags. I did bring it to their attention Fri. morning but they just said they were real busy.

Clean and quiet

Shower was not cleaned, hotel had a bad odor, the "continental breakfast" was Kwik Trip doughnuts and coffee. I would not stay there again

The front desk clerk was a wonderful person. The room was awful. Beds all rumpled, some black stuff on the toilet seat, soap grime in the bathtub, the first-floor windows were open when I arrived and I shut them but couldn't tell if they locked, there were crumbs on the floor. The clerk apologized and moved me to a different room where the windows seemed to lock better the beds were neater, although the sheets on one bed were stained and there was a weird brown stain on the bathroom wall by the toilet. Once I slept, I slept well. But I would only stay here again if there were absolutely no other choices, including campgrounds.

Was a very bad stay, room gross. Burn holes everywh, dirty sheets, Everythi all dirty n gross, wish I could get a refund

The latch on the door wasn’t working properly, had to pull it tight. When we mentioned it at check out, they said they had ordered a part. The room was generally clean but carpet dirty and breakfast ok but minimal.

Yes the only complaint is no heat but the staff gave me space heater it helped. Will stay again just when not cold

The desk staff were VERY KIND AND HELPFUL. The walls are thin, and the neighbors were loud. The room was basic, and mostly clean, but I did have to pluck some hair and other stuff out of the bed before I climbed in, and the bedspread appeared as if someone had been sitting on it before I arrived, and that was not very welcoming. Also: a hairdryer in the room would be great. I did enjoy the morning coffee and a pear.

For the price charged the place looks very old, carpet smells like smoke, tub was clogged didn’t drain good. Carpet was not super clean.

Entire hotel smelled of smoke that was being covered up by some kind of aroma - the hallway smelled of marijuana - the bathroom toilet wasn’t even attached to floor moved every time you sat down on it - couldn’t even watch tv as the entire tv was out of focus and zoomed in and only got 10 channels.

Beds and pillows were hard. Carb breakfast.

very limited tv channels. only one exit availablr. internet lasted only 59 minutes and would disconnect you.

Needs more updates, no micro, hair dryer, iron, better wifi in room although they did have these items available in reception area or could be requested. TV reception lagged, poor lighting outside.

Fridge did not work. No microwave in room, clean once a week, had to ask for fresh towels and washcloths

Stayed 1 night and it is fine for that. Any longer and I'd choose the other hotel in town. The rooms are dated. They are clean, but may not feel that way. The TVs are tiny and the remotes not very easy to work. No snacks or drinks at the front desk and the vending machines only take cash. The shower was good. The beds were fine.

The room was clean. There was cold cereal for breakfast. There was no coffee available. No one answered at the front desk to ask for coffee or when I went to check out.

Average Services. Non-professional.

Other than having long discussion about my service dog ( no payment for service dogs, they should know that you CANNOT ASK QUESTIONS ABOUT SERVICE DOG - PERIOD ! ), front desk was friendly. Breakfast ? Well, I do like donuts but that was the only thing they offered for breakfast. Not counting cereal :) Otherwise room was clean, smell nice, comfy bed. Water in bathroom sink run rusty so they should check the pipes.

I really recommend this place they are very clean and friendly also very helpful! Its a very safe place for yourself, family members also safe for your fur babies! My room was very clean and the bed was very comfortable! Check in was also easy and clean i loved everything about staying bere! Everyone is friendly which made it a plus! The staff always greeted me and had smiles on their faces i really appreciated that. I will definitely be coming back!

Reservation was cancelled and I was never informed. It was cancelled hours ago. I dont know why I am receiving this.

If you can, stay somewhere else. We initially booked our room for one night. For a cheap motel the room was fine as it was fairly clean and had basic amenities, no microwave in the room, but for a cheap motel it was perfectly acceptable. The customer service, however, was a completely different story. Our first night there we had a pretty late night/early morning so around 9am the next day I rebooked our room online so we could stay and sleep into the afternoon. Sometime between 10 and 11am we received a call from the front desk stating that I had to sign some paperwork for the extra night. I said that I would come down sometime in the afternoon after we woke up to sign the document, at which time I was told that if I didn't come down to sign before 11, I would be charged a late check out fee. FOR A ROOM I BOOKED ON CONSECUTIVE DAYS. So I got out of bed, got dressed, and went down there. Then at about 1pm I got another call that they were coming down to our room to talk to us. Upon arrival they stated that someone had complained that they thought someone was "smoking drugs" in the motel to which we said, "Do you smell anything in here?" and they went away. Then then next day and I find an additional $150 charge on my debit card and when I called them they stated that there were make up stains on the comforter, which was true (but do they not have washing machine??), and also damages to the tub, which was absolutely untrue. Most unprofessional "hospitality" staff ever.

Staff was very friendly and helpful

Property is under new management and undergoing updating and renovations. All of this considered found my stay extremely enjoyable. Staff was very friendly and helpful. We'll definitely stay here again and look forward. To seeing how things improve over time.

Wonderful and friendly place to stay while cleaning up from the flood! Owner was extremely helpful and communicated easily about everything we needed! Will recommend and stay again!

Very clean & friendly service…excellent price!!!

Good location, easy to access. Breakfast was Kwik trip doughnuts and tampica juice. Cable did not work till later on Saturday. Overall C- rating.

Our stay was not bad but there's a lot of riff raff at the end of the halls lot of people smoking weed we stayed near the front desk but still smelled it most of the night. but had no other issues

Felt uncomfortable and unsafe being there

Close to where I was visiting. Quiet and clean. Nice staff.

An order greeted me when I went in. I am sure it was from their cooking their meals. A deferent order greeted me when I went into my room.

Just your average hotel, clean and good location

Its close to grand daughters

I was there for five days. It usually smelled like pot when I entered the side entrance. The outside area needed a walk around to pick up trash. But it was a quiet hotel and my room was clean. The price was reasonable. I would stay there again.

I've come to this place many times. Its always nice ane quiet when you turn in for the night. I enjoy staying there and I know I'll stay in the future.

We had some issues about the cleanliness of the toilet at the bathroom and several things in the room needed some mechanical attention. The staff very friendly. Accommodating. There was a wedding with lots of guests that weekend so there was a lot of activity outside during the course of the evening and late hours but not noisy. Just activity.

No breakfast, tye dyed sheets and towels need to be washed out real good. The blue dye in them i was afraid would turn my hair green.

No hairdryers available. No breakfast available even tho it was stated on hotels.com that it was offered.

The room was clean. There was cold cereal for breakfast. There was no coffee available. No one answered at the front desk to ask for coffee or when I went to check out.

Good location, easy to access. Breakfast was Kwik trip doughnuts and tampica juice. Cable did not work till later on Saturday. Overall C- rating.

It served its purpose of a place to sleep. It wasn’t very clean and they said there would be a breakfast, but there wasn’t.

Our room was very clean. Bed was very comfortable. Staff was very friendly and courteous. Continental breakfast was a disappointment. Cereal & pastry.

Very good morning coffee and breakfast

No breakfast at all. And they dyed the sheets and bath towels. The dyed wash cloths the color comes out in the shower. Blue dye.

no breakfast as advertised, No coffee and stale doughnuts. room was somewhat clean. Place to sleep.

If you just wanted a room it was fine if you wanted anything else no. Breakfast was Kwik Star donuts, juice and coffee