The Ritz Carlton, Pentagon City
Ofertas disponíveis
Sobre este alojamento
Não perca as várias atividades recreativas e de entretimento ao seu dispor, incluindo uma sala de fitness aberta 24 horas. O espaço oferece ainda Wi-fi grátis e serviços de concierge. O espaço inclui também serviços para casamentos e um sal...
Estacionamento
Restaurante
Centro de negócios
Serviço de quartos
Serviço de estacionamento
Limpeza a seco
Localização
1250 South Hayes Street, Pentagon City, Arlington, Virgínia, Estados Unidos
Fashion Center at Pentagon City (0.1 milhas)
Pentágono (1 milhas)
Arlington National Cemetery (1.2 milhas)
Birchmere (2 milhas)
Fort Myer (2.1 milhas)
Potomac River (2.3 milhas)
Avaliações dos hóspedes
8.5
Muito Bom
Com base em 1.000 avaliações verificadas
Instalações
8.9
Limpeza
9.4
Quartos
9.2
Serviço
9.5
Localização
9.3
Restaurante
9
Quem se hospeda aqui?
10
Neil
19 de abr. de 2026
·
A estadia foi de 1 noite
Classic room.
Classic room.
6
Frank
30 de mar. de 2026
·
A estadia foi de 1 noite
I had 2 nights booked. I checked in and made a note that I would arrive late or early AM. I arrived at 8am and they did not have my room. They listed me as a no show. After explaining the situaton the desk told me they would call when they figured it out. No call by 10:30. I went down to the desk and they told me I was a no show and if I wanted my room it would be double the booked rate. The desk manager with a tone asked "would you like the room or not? With no time to find another location I accepted with complaint. I asked for copies of the receipts and the desk manager said she would credit the no show and printed a copy. Next morning they reversed the credit, and the higher one night charge and kept the billing the same as originally booked. They must have realized the total original booking was more expensive than 1 night. I was surprised of the change since I thought they were helping me out for the inconvenience but I was wrong. The whole situation was unfortunate and they could have handled it better.
I had 2 nights booked. I checked in and made a note that I would arrive late or early AM. I arrived at 8am and they did not have my room. They listed me as a no show. After explaining the situaton the desk told me they would call when they figured it out. No call by 10:30. I went down to the desk and they told me I was a no show and if I wanted my room it would be double the booked rate. The desk manager with a tone asked "would you like the room or not? With no time to find another location I accepted with complaint. I asked for copies of the receipts and the desk manager said she would credit the no show and printed a copy. Next morning they reversed the credit, and the higher one night charge and kept the billing the same as originally booked. They must have realized the total original booking was more expensive than 1 night. I was surprised of the change since I thought they were helping me out for the inconvenience but I was wrong. The whole situation was unfortunate and they could have handled it better.
10
saeid
8 de mar. de 2026
·
A estadia foi de 1 noite
everything was ok
everything was ok
10
Debbie
28 de fev. de 2026
·
A estadia foi de 3 noites
Wonderful Stay! Wonderful check-in, dining, room service! Can't wait to return to the DMV!
Wonderful Stay! Wonderful check-in, dining, room service! Can't wait to return to the DMV!
10
Jennifer
25 de fev. de 2026
·
A estadia foi de 3 noites
Staff was wonderful and accommodating
Staff was wonderful and accommodating
Políticas da propriedade
Check-in
Check-out
De 16:00 a 00:00
Antes das 11:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel