Name: Palais Moulay Said & SPA
Address: 60 Riad Zitoun Lakdim, Marrakech, Marrakech-Tensift-Al Hauz, MA
Price range: 95 US$–227 US$ per night
Rating: 9.13

Opiniones de los huéspedes

En Palais Moulay Said & SPA, los viajeros elogian repetidamente la ubicación céntrica en la medina y el ambiente de riad, junto con un personal amable y servicial que ayuda con el equipaje y los consejos, lo que facilita las visitas turísticas y las transferencias, a pesar de que los coches no pueden llegar hasta la puerta.

Las habitaciones suelen ser sencillas, con espacio de almacenamiento y comodidades limitadas, y varios huéspedes mencionan colchones duros, ruido de los pasillos o la piscina, y agua caliente intermitente o baja presión en la ducha. Aunque en general se elogia la limpieza, se señalan olores recurrentes en los baños y, en algunos casos, problemas de fontanería o insectos. Las zonas comunes y la piscina son hermosas y el spa suele recibir cumplidos, aunque algunos informan de desorganización o cierres ocasionales de la piscina, mientras que el desayuno suele ser variado y sabroso, con una estación de tortillas, pero a veces tibio o promedio. Espere una base con encanto y un servicio cálido, pero ajuste sus expectativas sobre la comodidad de la habitación y algunos problemas de mantenimiento.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Zonas comunes con encanto y una bonita piscina en el patio, con el hammam/spa a menudo elogiado. Algunos huéspedes informaron de una programación de spa desorganizada, cierres o limpieza esporádica de la piscina y cortes de energía ocasionales.

Reseñas de huéspedes relacionadas

10

julie

9 nov 2025

·

Se alojó 4 noches

The staff are brilliant and veryfull. The rooms are spacious and comfortable. The shared areas are very beautiful. The pool and hammam are fantadyi

10

Brittani

23 ene 2026

·

Se alojó 4 noches

Shuttle provided (for fee) was convenient; staff was amazing; spa was nice; rooms stayed clean; shower was amazing; location was prime!! Would definitely come back.

10

jack

30 nov 2025

·

Se alojó 5 noches

Such a lovely hotel! My friend and I had a great comfortable stay here. Staff are lovely. Simple rooms, beautiful surroundings. A gem hidden away. The pool is amazing. Breakfast always had a nice selection. Will stay here again.

10

Svein Roger

21 ene 2026

·

Se alojó 3 noches

God service! Rent og ryddig! Veldig god frokost med omelett. Fint basseng område!

4

Christopher

8 jul 2025

·

Se alojó 3 noches

Pool was filthy the day we arrived, and closed for cleaning all day the following day, so we were disappointed to have paid extra for an accomodation with pool that we couldn't use. The breakfast was crowded and had the ambiance of a busy cruise ship. Of all the options in Marrakech, there must be better offers.

8

Lilia

23 ago 2025

·

Se alojó 2 noches

El personal muy amable, fueron a buscarnos hasta donde es factible entrar en vehículo, 3 minutos caminando. Nos acompañaron a comprar ropa y artículos personales (ya que nuestra maleta no llegó). El cuscús de res delicioso, así como buena variedad de desayuno tradicional e internacional. Buen servicio de internet, a solo 10 minutos caminando, lleno de tiendas y seguro de la plaza Jemaa el-Fna. Lo único negativo fue que la luz por las noches se iba constantemente. La decoracion hermosa, el té y galletas de bienvenida exquisitas.

8

Wing Yan

7 oct 2025

·

Se alojó 3 noches

check in took a bit long but the receptionist was very friendly. he explained everything well and even helped us planning our days. pool was excellent, beautiful and couldnt ask for anything more. bar staff were amazing, they remembered my order - guest recognition! this is very important and i was absolutely stunned! however you can hear everyone walking around at night or early mornings; my room was 114 and i could hear staff cleaning and preparing their stations and utensils at night time (10pm around) which was a bit annoying. breakfast was good. small but they have everything you want.

8

Salvador

19 oct 2025

·

Se alojó 2 noches

Positivo: Excelente lugar muy centrico para disfrutar todo lo que esta alrededor de la medina.. Negativo: se iba la luz en ocaciones

8

Elizabeth

5 feb 2026

·

Se alojó 4 noches

Staff were lovely. Deco stunning, very clean, hamman spa therapists fantastic.

6

Clara

29 dic 2025

·

Se alojó 1 noche

Dopo l’esperienza in un piccolo Riad dove siamo stati coccolati questa notte al Palais Moulay è stata discreta ma niente di eccezionale. È un hotel fatto in stile marocchino. Gli spazi comuni sono belli ma le camere non sono niente di che e anche il servizio non è pienamente soddisfacente. Ci hanno messo molto per il check in e il tè ci è stato portato solo dopo averlo chiesto. carina l’esperienza dell’hamman ma anche qui piuttosto disorganizzati con i tempi; le operatrici discutevano tra loro e questo toglieva sicuramente magia e relax. Non sceglierei più questa struttura se dovessi tornare a Marrakech.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Muchas reseñas describen las habitaciones y las zonas comunes como muy limpias. Sin embargo, los informes recurrentes mencionan malos olores en los baños, problemas de fontanería ocasionales y, en algunos casos, plagas o ropa de cama manchada.

Reseñas de huéspedes relacionadas

10

rubina

28 dic 2025

·

Se alojó 2 noches

Spotless room

10

Flaminia

2 nov 2025

·

Se alojó 3 noches

Una vera oasi nella Medina. Personale sempre attento, gentile e discreto. Pulizia delle camere impeccabile, ottima colazione abbondante e varia. Il Riad è meraviglioso, grande, luminoso, lascia davvero senza parole per la cura dei dettagli. Meglio che in foto!

8

Jaime

28 oct 2025

·

Se alojó 4 noches

El hotel precioso , la limpieza debe de mejorar un poco , la habitación siempre tuvo un olor muy desagradable, me picaron bichos en todo el cuerpo , deben de merodear

2

Amanda

26 nov 2025

·

Se alojó 4 noches

AVOID AT ALL COSTS!! Absolutely disgusting experience. In the middle of the night, sewage started pouring up through our shower drain. The entire room filled with the stench. Staff took nearly five hours to deal with it, repeatedly telling us to “calm down,” and at one point even saying it wouldn’t be cleaned until 5 PM. The compensation they offered was insulting, and we were first promised a refund, then told that would “never” happen. After this nightmare, my friend became extremely sick and was later diagnosed with E. coli. Her doctor in the U.S. told her that contaminated water exposure was the most likely cause which was horrifying given what we had just gone through with sewage in our room. This hotel made us feel unsafe, dismissed, and genuinely put our health at risk. I wouldn’t wish this experience on anyone

2

Luis

10 ene 2026

·

Se alojó 1 noche

La habitación no se parece a lo que ofrecen, es viejo, el colchón es muy malo, sábanas sucias, vistas a tejado del restaurante y los aires acondicionados. En general muy decepcionado

6

eric

31 dic 2025

·

Se alojó 4 noches

Odeur désagréable constante dans notre chambre …

4

Maarit

26 dic 2025

·

Se alojó 3 noches

Riad was clean and staff friendly but unfortunately the barhroom odour was really bad. We also discovered cockroach in our room. Breakfast offered a wide variety of food but almost everything was cold. Great location and very quiet.

10

Brian

14 dic 2025

·

Se alojó 3 noches

Great staff. Service was excellent and so clean

8

Clotilde

7 feb 2026

·

Se alojó 7 noches

Très bel hôtel ! Le personnel apporte un très bon service ! Le buffet du petit déjeuner est très bien garni. Nous avons eu un problème d’odeur dans une chambre et aussitôt ils ont trouvé la solution de nous transférer dans une nouvelle. Je conseille ce Riad très bien placé dans la médina

10

Luis

12 feb 2026

·

Se alojó 3 noches

Beautiful hotel, super clean, incredible smell and totally friendly staff.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son generalmente básicas, con espacio de almacenamiento y comodidades limitadas; varias son pequeñas u oscuras. Las quejas comunes incluyen colchones duros, ruido de los pasillos o la piscina, baños anticuados o estrechos y agua caliente intermitente o baja presión de agua.

Reseñas de huéspedes relacionadas

4

Lois

20 oct 2025

·

Se alojó 5 noches

Quite a disappointing stay. This riad was not at all as described. Very over priced for what you got. We did not have hot water or water draining in shower until almost last day. Very basic room. However it is a good location if you want to be in the Medina. The staff and service was very good, the food in restaurant was good.

4

Alice

10 dic 2025

·

Se alojó 1 noche

The hotel renovation is really nice, especially the lobby, but the most important thing - the Bed was rock hard, and the rooms weren't sound proof so if you're a light sleeper you won't have a restful stay. Me and my partner both woke up in the middle of the night and thought about how much our back hurts.

6

Simyar

11 feb 2026

·

Se alojó 5 noches

Hard seng. Tett vask. Ikke trykk i dusjen. Mye støy utenfor rommet.

8

Rachid

29 jun 2025

·

Se alojó 1 noche

Rummet var alldeles för lite för 2 personer, saknar varm vatten....

8

Pierre

22 feb 2026

·

Se alojó 6 noches

La première chambre que nous avons eu la 109 était horrible ! Elle est située à côté de la porte d’entrée du personnel qui claque jour et nuit !! Nous avons changé changé problème et elle était beaucoup mieux.

8

David

28 nov 2025

·

Se alojó 2 noches

General area the decor is beautiful but some of the rooms need repair

6

Mr Asif M

27 oct 2025

·

Se alojó 6 noches

The biggest let down of this property are the bedrooms.1 low wattage ceiling light, extremely dark. No cupboards. Bathroom was tiny and really dated. Toilet seat kept moving off the bowl. Sink and shower drains would fill up and slow to drain. Not enough sockets, extension lead hanging over our head on the bed. Breakfast was very basic, pastries not fresh and the only good thing was the fresh omelettes. Its a shame really, as besides the bedroom, the hotel corridors, reception, spa are beautifully designed and well maintained and the staff are very friendly and accomodating. Would stay here again, if the bedrooms were refurbished with more amenities in them amd a modern bathroom.

6

Eirin Fjeldstad

17 feb 2026

·

Se alojó 5 noches

God frokost og service. Harde senger, dårlig vanntrykk i dusj og lytt.

10

ISABELLE

18 ene 2026

·

Se alojó 3 noches

Nous avons séjourné 3 nuits dans ce très beau Riad idéalement situé dans la Médina. Le personnel est très sympathique et accueillant. Le petit déjeuner offre de nombreux choix et tout était très bon. La chambre familiale est spacieuse et joliment décorée . Petit bémol sur la literie qui était beaucoup trop ferme à notre goût et il n’y a pas d’équipement complémentaire comme un sèche cheveux ou un petit frigo notamment.

6

Kristine

16 feb 2026

·

Se alojó 2 noches

The exterior was beautiful and the location was great. The breakfast was okay. The room was fairly simple without much storage available. The bathroom was lacking basic things such as holder for shampoo in the shower and enough hooks for the towels.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal es ampliamente elogiado por su amabilidad, atención y ayuda, ya que ayuda con el equipaje, los taxis y los desayunos tempranos. Algunos huéspedes señalaron un registro de entrada más lento, mensajes sin respuesta o una mala gestión cuando surgieron problemas.

Reseñas de huéspedes relacionadas

10

Alison

11 ene 2026

·

Se alojó 3 noches

EVERYTHING GREAT! Staff so friendly & helpful (Bashir) & hotel was stunningly beautiful. Could not fault it. Comfortable & traditional. Breakfast was a huge choice including omelette station. Free cookies in afternoon. We stayed a few days in January & used the pool (a quick dip as cold..refreshing!). Also perfect location to walk everywhere.

10

Sylvia

7 nov 2025

·

Se alojó 4 noches

Le personnel est extraordinaire, toujours aux petits soins. Une mention spéciale à M. Bouaziz qui s'est plié en quatre pour m'envoyer la peluche de ma fille oubliée sur place. Encore merci pour tout!

10

Tzu-chun

18 ene 2026

·

Se alojó 2 noches

The staffs are friendly and helpful. The hotel is new with beautiful interior design and decoration. On last day the staff support me of calling taxi, also and he even accompany me to the meeting point with taxi driver, prevent me from scamming by random driver with high prices.

8

Lisa

22 ene 2026

·

Se alojó 3 noches

Clean and well maintained. Breakfast good. Room comfortable, basic but nice. Really good check in experience and offered advice for restaurants. Second visit to reception was not such a good experience and felt that they were not interested.

2

Amanda

26 nov 2025

·

Se alojó 4 noches

AVOID AT ALL COSTS!! Absolutely disgusting experience. In the middle of the night, sewage started pouring up through our shower drain. The entire room filled with the stench. Staff took nearly five hours to deal with it, repeatedly telling us to “calm down,” and at one point even saying it wouldn’t be cleaned until 5 PM. The compensation they offered was insulting, and we were first promised a refund, then told that would “never” happen. After this nightmare, my friend became extremely sick and was later diagnosed with E. coli. Her doctor in the U.S. told her that contaminated water exposure was the most likely cause which was horrifying given what we had just gone through with sewage in our room. This hotel made us feel unsafe, dismissed, and genuinely put our health at risk. I wouldn’t wish this experience on anyone

10

John edward

24 may 2025

·

Se alojó 4 noches

Had a brilliant stay the hotel was very clean and the staff were outstanding they could not do enough for you. Especially the lads in blue uniforms

10

Larbi

15 ene 2026

·

Se alojó 1 noche

Bonjour, Je tenais à vous remercier pour l’excellent accueil lors de mon séjour à votre hôtel à Marrakech. Un grand merci à la personne de la réception (désolé(e) de ne pas avoir retenu son nom) pour sa gentillesse et son professionnalisme. Partant très tôt le matin, il m’a spontanément proposé un petit-déjeuner à emporter, qui était parfaitement préparé le jour de mon départ. Ce geste m’a beaucoup touché et m’a été très utile, notamment avec mes enfants à l’aéroport. C’était ma première expérience dans votre hôtel et j’ai vraiment apprécié la propreté, le calme et la qualité du service. J’ai déjà recommandé votre établissement autour de moi. Encore merci à toute l’équipe.

8

Jianying

15 feb 2026

·

Se alojó 2 noches

Beautiful Riad, nice location. Helpful staff Room is very small Google led us to a place that is not this hotel, we walked 10 minute to find the hotel. We sent messages via Hotels app asking about address and parking without response. When we arrived, hotel staff says it was the Hotels agent problem since they did not receive our message, we had no issues with other hotels booking messaging though. Parking is far away, Riad helped us with parking and luggage and we gave a good tips for that.

10

Justin

27 dic 2025

·

Se alojó 3 noches

Great staff i think the bell man’s name was mosaf he was so kind an helpful.

4

Sabine

24 feb 2026

·

Se alojó 4 noches

Ikke en god oplevelse af flere grunde. Værelset (ét stort rum) var meget upersonligt og super lydt. Vi kunne høre alt der foregik ude på gangen. Vi fik fjernet en pose med krydderier fra værelset (under rengøring). Personalet “forsøgte” at hjælpe men nægtede at dække vores tab eller hjælpe på anden måde. Kan sidestilles med tyveri.. Morgenmaden super kedelig og præfabrikeret. Beliggenheden var fin - lå hyggeligt i medinaen. Ville klart vælge en mere indbydende riad (en anden gang)

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Excelente ubicación céntrica dentro de la Medina, a poca distancia de Jemaa el-Fna y de los puntos de recogida de taxis, ideal para visitar lugares de interés y mercados a pie. Algunos huéspedes mencionan el ruido de la calle y que los coches no pueden llegar hasta la puerta.

Reseñas de huéspedes relacionadas

8

Katrien

24 jun 2025

·

Se alojó 1 noche

Grote kamer maar erg veel lawaai. Erg groot zwembad, Ligt in de Medina, dus niet bereikbaar met taxi, maar wel in het historische centrum.

10

Aileen

17 oct 2025

·

Se alojó 3 noches

Both our room and the public facilities were beautiful, well maintained and clean. The Palais Moulay is conveniently located inside the Medina but only about 1 minute walk to the gate so very easy for transfers, tours etc. All the staff were friendly and helpful, I would definitely stay again.

10

Alison

11 ene 2026

·

Se alojó 3 noches

EVERYTHING GREAT! Staff so friendly & helpful (Bashir) & hotel was stunningly beautiful. Could not fault it. Comfortable & traditional. Breakfast was a huge choice including omelette station. Free cookies in afternoon. We stayed a few days in January & used the pool (a quick dip as cold..refreshing!). Also perfect location to walk everywhere.

10

Mirco

19 jun 2025

·

Se alojó 4 noches

Es hat einfach alles gepasst. Die Lage war perfekt. Direkt an einem Hauptverkehrsweg in der Medina. Dennoch war es extrem ruhig in der Unterkunft. Alles sehr gepflegt und das Personal sehr freundlich. Wir waren mit zwei Kindern dort. Wenn es etwas zu bemängeln gibt, dann den fehlenden Fön im Bad.

10

ibrahim

28 dic 2025

·

Se alojó 1 noche

Great staff. Great location

10

Stephanie

2 oct 2025

·

Se alojó 1 noche

A lovely stay to finish our trip in Marrakech. The hotel is beautiful, particularly the pool area and the staff are very attentive. It was great to kick back and relax and have the option to have food and drinks at the poolside. The location is great, a short walk from a taxi drop off point, as well as being very close to the wonderful souks and shops. We felt very safe staying here! It is much larger than the other riads we stayed on during our trip, that were a little more peaceful. But still felt like a calm oasis just off the busy streets.

8

ERIC

13 nov 2025

·

Se alojó 3 noches

Tres bien placé, spacieux et tres belle décoration.

8

Jianying

15 feb 2026

·

Se alojó 2 noches

Beautiful Riad, nice location. Helpful staff Room is very small Google led us to a place that is not this hotel, we walked 10 minute to find the hotel. We sent messages via Hotels app asking about address and parking without response. When we arrived, hotel staff says it was the Hotels agent problem since they did not receive our message, we had no issues with other hotels booking messaging though. Parking is far away, Riad helped us with parking and luggage and we gave a good tips for that.

8

Ching-Fat

15 feb 2026

·

Se alojó 4 noches

Great location inside Medina, most attractions within walking distance. Clean room, nice buffet breakfast with egg station. One negative— lack of charging point in room, only one.

10

Mohit

10 feb 2026

·

Se alojó 1 noche

Amazing location, best place to stay for medians and man square

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno se destaca con frecuencia por su variedad y una estación de tortillas, y muchos lo encontraron sabroso. Algunos encontraron los alimentos fríos o promedio, y el servicio en el restaurante del hotel podría ser lento.

Reseñas de huéspedes relacionadas

10

Alison

11 ene 2026

·

Se alojó 3 noches

EVERYTHING GREAT! Staff so friendly & helpful (Bashir) & hotel was stunningly beautiful. Could not fault it. Comfortable & traditional. Breakfast was a huge choice including omelette station. Free cookies in afternoon. We stayed a few days in January & used the pool (a quick dip as cold..refreshing!). Also perfect location to walk everywhere.

10

Audrey

7 nov 2025

·

Se alojó 1 noche

Merveilleux hotel! Super bien situé et vraiment joli. Le restaurant était délicieux. On a passé un très agréable séjour!

8

Marium

12 feb 2026

·

Se alojó 3 noches

Really enjoyed my stay here. Staff are really friendly and helpful. Great breakfast option. Lovely hotel. Rooms could be slightly better I terms of quality but none the a fabulous stay and really happy with it. If I’m back in Marrakesh I’ll stay here again

6

Louise

29 ago 2025

·

Se alojó 4 noches

Staff very helpful and could not do enough for you. Great little idea with traditional tea and biscuits in the lobby We had NO hot water in our room for the duration of our stay. Air con was good. Could do with a mini fridge in the room. Breakfast was very good No alcoholic drinks of any kind for sake if you want anything

10

Grace

1 oct 2025

·

Se alojó 1 noche

The staffs were friendly and very accommodating. They have good choices of food for breakfast. I love the Moroccan vibe/style of the hotel. Hotel is close to everything. Walking distance to the night market. Overall, highly recommend.

10

Mathilde Dissing

15 ene 2026

·

Se alojó 4 noches

We had an all around wonderful stay. We especially enjoyed the breakfast and the lovely facilities.

8

Ching-Fat

15 feb 2026

·

Se alojó 4 noches

Great location inside Medina, most attractions within walking distance. Clean room, nice buffet breakfast with egg station. One negative— lack of charging point in room, only one.

8

Saila

19 jun 2025

·

Se alojó 3 noches

Hotel was very clean and the downstairs lobby area very beautiful. The rooms were very basic with not enough storage. The breakfast was excellent ok. Not a lot of options and not executed well.

10

Tomasz

15 dic 2025

·

Se alojó 2 noches

Definitely an excellent location on one of the main streets of the medina, connecting the nearby Place des Ferblantiers (easy to reach by taxi, decent and inexpensive restaurants, Bahia Palace and Saadian Tombs at a walking distance) with Jemaa al Fnaa. The hotel is large and comfortable, the rooms are average (not really suitable for a longer stay) but clean. The buffet breakfast is an absolute plus - varied, plentiful, with a selection of local dishes.

10

Lisa

2 oct 2025

·

Se alojó 1 noche

This is a beautiful riad with an amazing breakfast. Highly recommend!! A bit noisy due to location but near market.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	117 US$
febrero	121 US$
marzo	123 US$
abril	115 US$
mayo	107 US$
junio	85 US$
julio	75 US$
agosto	77 US$
septiembre	102 US$
octubre	178 US$
noviembre	146 US$
diciembre	117 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $120	20 $142	21 $139	22 $140	23 $147	24 $137
25 $140	26 $148	27 $149	28 $141	29 $149	30 $144	31 $141

DO	LU	MA	MI	JU	VI	SA
1 $179	2 $148	3 $151	4 $156	5 $156	6 $227	7 $151
8 $146	9 $227	10 $153	11 $153	12 $153	13 $141	14 $154
15 $153	16 $140	17 $127	18 $135	19 $139	20 $146	21 $146
22 $144	23 $127	24 $127	25 $127	26 $127	27 $144	28 $144
29 $127	30 $95

Palais Moulay Said & SPA

Precios para Palais Moulay Said & SPA

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación estándar doble

Habitación doble superior

Habitación estándar con 2 camas individuales

Habitación familiar

Habitación cuádruple

Reseñas de los huéspedes sobre Palais Moulay Said & SPA

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

Precios para las próximas fechas