Holiday Inn Express & Suites Opelousas by IHG

Security on site would be nice

I liked that it was convenient. Easy access to the highway and local shopping. Was very close to a friend I was visiting. Ice make did stop working during my stay. Breakfast was a little cold when I tried it around 8 am.

There was a party the night we stayed, and the party guests took all of the parking. When we returned to the hotel after our event, we drove around the hotel several times before we were able to park

Indoor pool, Complimentary breakfast

Amazing experience! Clean, friendly, easy to get to, pool clean! Will stay again

I did like the property parking

Two of the nicest receptionists I come across in a long time! Our room was right next to the pool, which was great for me! The safe did not work and my son wasn’t able to connect hid PS5 to the internet, but overall great experience.

Pool was great

Very friendly staff. Great place when traveling with your dog.

Not enough parking spaces

Clean with great staff and breakfast

clean and spacious room

Upon entering the room we were assigned we noticed right away that the carpet was sticky and gritty as if it hadn’t been vacuumed or shampooed in a while. The shower floor was filthy so we headed out to the local Walmart and purchased shower shoes. Told the front desk about the problem but not a peep from housekeeping. It appeared they’d hired a bunch of recent high school graduates or high schoolers because they were very young and definitely inexperienced. Each day room cleaning came out we noticed the bathroom floors were still unswept and the trash in one of the rooms had not been taken out. They took our dirty towels but never replaced them so each night we returned we had to get fresh towels. This facility is very nice and updated and it’s a shame housekeeping will be the reason for bad ratings. Management needs to implement a routine spot check on cleaning services and make the employees accountable. All of them . The day we checked out around 6am, there was coffee made but no breakfast was set up as they advertised from 5:30 a to 9a. We found the front desk clerk asleep with his jacket over his head tucked away in a corner. I assume has was responsible for the breakfast set up because it did appear he was making an effort to go into their kitchen area to do something but once he released we were leaving he went back to his snake spot. We needed to use the lobby restroom before heading out and circled back and again found him trying to get comfy. So sad.

Check in was a breeze. They were courteous and friendly. Room spotless. Great Service..

Very clean and comfortable!

I was very impressed with the hotel. I loved the room, it was so clean and inviting. The best part was the glass shower doors instead of curtains. It was very quiet and comfortable. I will definitely book again.

The jolted was nice but my room had a smell of wet carpet

The staff was great, room smelled like dog but she was quick to help me out. I would stay again

Very clean hotel with staff that took pride in their work.

It was clean and convenient

Place was pretty solid, only thing was the weak shower water pressure and my room smelt like weed. Other than that it was a good stay.

Comfortable, clean room in a relatively quiet building. Excellent location for visiting the area. Friendly, helpful staff and easy parking.

I was disappointed with our room.(204) The room became extremely hot in the middle of the night and the television did not work. We got fresh batteries for the remote but that did not hep so we gave up. The next morning my husband and I went into the summer and I touch the towel rack inside the shower and the rack fell. I am grateful that I did not lean on it because things could have been worst. We did report all of this to the front desk before leaving.

clean and spacious room

At the breakfast, turkey doesn't belong in sausage. Better not to have at all, than to serve turkey sausage. Also, grits are not made in an instant. The bath fixtures had low water flow, seems from the design that was used. General complaint about this.

Very accommodating Comfortable beds

Room was comfortable and breakfast was excellent. We would stay again if in the area.

I was very impressed with the hotel. I loved the room, it was so clean and inviting. The best part was the glass shower doors instead of curtains. It was very quiet and comfortable. I will definitely book again.

Two of the nicest receptionists I come across in a long time! Our room was right next to the pool, which was great for me! The safe did not work and my son wasn’t able to connect hid PS5 to the internet, but overall great experience.

Not very clean, the other guests where yelling and screaming until 2am

Due to booking the wrong location I did not stay in this hotel at all but was still charged because the front desk clerk told me I had to cancel with expedia. I was charged for one night. Its really not fair because I didnt stay there at all. Besides the front desk clerk had a nasty attitude.

Syriah at the check in is very polite. I would stay again based on the customer service.

Good value for the price, friendly and helpful front desk

Outstanding staff!

Upon entering the room we were assigned we noticed right away that the carpet was sticky and gritty as if it hadn’t been vacuumed or shampooed in a while. The shower floor was filthy so we headed out to the local Walmart and purchased shower shoes. Told the front desk about the problem but not a peep from housekeeping. It appeared they’d hired a bunch of recent high school graduates or high schoolers because they were very young and definitely inexperienced. Each day room cleaning came out we noticed the bathroom floors were still unswept and the trash in one of the rooms had not been taken out. They took our dirty towels but never replaced them so each night we returned we had to get fresh towels. This facility is very nice and updated and it’s a shame housekeeping will be the reason for bad ratings. Management needs to implement a routine spot check on cleaning services and make the employees accountable. All of them . The day we checked out around 6am, there was coffee made but no breakfast was set up as they advertised from 5:30 a to 9a. We found the front desk clerk asleep with his jacket over his head tucked away in a corner. I assume has was responsible for the breakfast set up because it did appear he was making an effort to go into their kitchen area to do something but once he released we were leaving he went back to his snake spot. We needed to use the lobby restroom before heading out and circled back and again found him trying to get comfy. So sad.

This was a fast one day trip for me. I needed an earlier check-in. The lady at the front desk kindly allowed it.

The stay was amazing there was only one mishap. When I arrived at the hotel there was no one at the front desk for about 10 mins which left me to stand there and wait. But overall not a bad experience.

Clift was fabulous working the front desk.

Staff was super friendly!!

We arrived very late due to a change of plans the day of because of the hurricane in Houston. The receptionist was amazing and got us everything we needed. For breakfast we came in about 30 minutes before it ended and the attendant was the kindest person! She made sure we got as much as we needed before closing it down! They helped turn a stressful situation into a positive experience!

I liked that it was convenient. Easy access to the highway and local shopping. Was very close to a friend I was visiting. Ice make did stop working during my stay. Breakfast was a little cold when I tried it around 8 am.

Comfortable, clean room in a relatively quiet building. Excellent location for visiting the area. Friendly, helpful staff and easy parking.

It’s location is good for a lot of activities

This was definitely a great location if you have to travel into Opelousas often. Not to mention you have so much around you like food and shopping. I would book again and again.

Close proximity too our event and near some great shopping.

Amazing experience! Clean, friendly, easy to get to, pool clean! Will stay again

It was clean and convenient

I liked that it was convenient. Easy access to the highway and local shopping. Was very close to a friend I was visiting. Ice make did stop working during my stay. Breakfast was a little cold when I tried it around 8 am.

Room was clean, bed was comfortable, breakfast next morning had several options.

Upon entering the room we were assigned we noticed right away that the carpet was sticky and gritty as if it hadn’t been vacuumed or shampooed in a while. The shower floor was filthy so we headed out to the local Walmart and purchased shower shoes. Told the front desk about the problem but not a peep from housekeeping. It appeared they’d hired a bunch of recent high school graduates or high schoolers because they were very young and definitely inexperienced. Each day room cleaning came out we noticed the bathroom floors were still unswept and the trash in one of the rooms had not been taken out. They took our dirty towels but never replaced them so each night we returned we had to get fresh towels. This facility is very nice and updated and it’s a shame housekeeping will be the reason for bad ratings. Management needs to implement a routine spot check on cleaning services and make the employees accountable. All of them . The day we checked out around 6am, there was coffee made but no breakfast was set up as they advertised from 5:30 a to 9a. We found the front desk clerk asleep with his jacket over his head tucked away in a corner. I assume has was responsible for the breakfast set up because it did appear he was making an effort to go into their kitchen area to do something but once he released we were leaving he went back to his snake spot. We needed to use the lobby restroom before heading out and circled back and again found him trying to get comfy. So sad.

At the breakfast, turkey doesn't belong in sausage. Better not to have at all, than to serve turkey sausage. Also, grits are not made in an instant. The bath fixtures had low water flow, seems from the design that was used. General complaint about this.

Room was comfortable and breakfast was excellent. We would stay again if in the area.

Good place to stay and breakfast is delicious!

Room very clean, staff courteous, breakfast was very good. Excellent coffee.

Breakfast choices were great! Staff was friendly!

The breakfast food wasn't too pleasant. And the juices was too watery. The cinnamon rolls is the best keep those and the gravy biscuit. Pancakes tasted salty... and too thin not fluffy enough.

Best breakfast and staff