Extended Stay America Suites - Fort Wayne - South

Very dirty. Front desk staff was nice at check in but when we got to the room it was so dirty that we left and went to a different hotel. Hairs in the sheets and pillows on both beds. Hairs in the sinks, dirt on the table and chairs, etc. contacted the hotel about a refund but no response.

This hotel was one of the cleanest, friendliest, and best air conditioned that my family and I have stayed at for awhile. The only complaint would be that they only had a grab and go breakfast. A full service would be so much better!

The room was dirty when I arrived and smelled like cigaret smoke. I purchased febreeze and Lysol room deodorizer spray and nothing killed the smell. My window was off the tracks I don’t even think it fit properly. The shower and sink were painted with something not natural tub and shower finish I asked them to clean the room and they did.

Not nice at all! This is a place for out of town workers. Not clean at all. Run down. No ice anywhere in the building.

I arrived at 2:55 for a 3:00 check-in on 2/13/2026 to set up the room with Valentine flowers and ballons for my fiancé's arrival at 4:00, but unfortunately, the room as not ready. (?) The lady at the counter (who was pleasant enough) said the room would need a few more minutes. I waited till 3:20 and went back in, once again, the room was not ready????!!!! It was 3:50 before I got into the room that has a 3:00 "check in" time! The floor was still very wet from mopping and sticky once it dried. The shower curtain was filthy with brown steaks and blotches. The entryway and hallways were muddy and the carpet was worn out. The "boot cleaner" was rusted off and missing, so workers could not clean their boots. The room was clean enough.