Quality Inn & Suites Loves Park near Rockford

Le personnel peu accueillant

No where does it say that when you go to check into hotel that they ask you for a deposit for the room. On the website it gives you a choice to accept or deny buying the room protection for smoking and cleaned status when leave. The blankets and sheets were stained and the breakfast was confusing and not a good selection of foods to eat like other hotels. Also the vending machine with snacks in it was not working with cash or card. We enjoyed the pool but the overall stay was very very disappointing. I have never given a place a bad review before cuz me as a parent I am not very picky but there was just to much this time

Found cockroach’s in the bathroom. Gave one to girl at front desk in morning.

Just an overnite stay while traveling. Beds were comfortable, clean bedding. Hotel showed it’s not being very well maintained- bathtub fixtures not sealed to surround, obvious damage to hallway walls (possibly from luggage carts). We stayed in much nicer hotels on our trip- for a much lower price!

Staff was awesome, bed was comfortable thats about where positives end. Room had mold on all the water fixtures. Tub had greasy black handprints on it as well as the built in soap dispensers looked like automotive grease. Sheets were clean but comforter was not it had food on it. Its a cheap hotel that lives up to its 2star reviews.