Name: The Peninsula Chicago
Address: 108 East Superior, Chicago, Comté de Cook, US
Price range: 658 $US–1 923 $US per night
Rating: 9.55

Ce qu'en disent des voyageurs

Les avis sur The Peninsula Chicago soulignent un service exceptionnel, une atmosphère luxueuse et un emplacement privilégié près de Michigan Avenue. De nombreux clients louent les attentions particulières et un environnement soigné, tandis que certains signalent des problèmes opérationnels et des nuisances occasionnelles dues à la maintenance ou au bruit.

Les chambres sont décrites comme spacieuses et confortables avec des équipements modernes, bien que certains clients aient trouvé les commandes d'éclairage déroutantes, aient noté une usure occasionnelle ou aient rencontré une faible pression d'eau et des nuisances sonores de la ville. Les installations et les restaurants impressionnent – la piscine, le spa, la salle de sport et le bar sur le toit sont particulièrement appréciés – mais il y a eu des fermetures ou des problèmes de maintenance périodiques, et un itinéraire d'ascenseur vers le hall d'entrée a provoqué des retards. Dans l'ensemble, The Peninsula Chicago offre un luxe raffiné avec quelques particularités opérationnelles à prendre en compte.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Des installations haut de gamme, notamment une piscine, un spa, une salle de sport et un bar sur le toit, reçoivent des éloges. Certains clients ont signalé des problèmes de maintenance ou d'accès (état de la piscine, fermeture du jacuzzi ou du spa, déplacement de la salle de sport) et des inconvénients occasionnels avec les ascenseurs.

Avis de voyageur à ce sujet

6

Nicole

7 janv. 2024

·

A séjourné 1 nuit

The hot tub was under maintenance and was not. Notified until we checked in. Our room had stains all over the couch. We’ve stayed her numerous times any always prior to yesterday had an amazing time this time I was very disappointed.

10

Melanie

23 avr. 2025

·

A séjourné 1 nuit

Excellent room, pool and staff. Nice surprise chocolate covered strawberries for our anniversary too.

10

Maria

2 sept. 2023

·

A séjourné 2 nuits

Excellent 5-star hôtel in the heart of Chicago. Rooms are pristine, service incredible. lobby restaurant was excellent. We used their spa and had a wonderful experience. Their fitness centre is excellent. Great set up for work; good desk setup, even have printer in the room. Will return without hesitation.

10

Jason

24 juil. 2024

·

A séjourné 2 nuits

Absolute favorite in Chicago! Don’t miss the Z Bar rooftop!

10

JULIANA

27 avr. 2025

·

A séjourné 4 nuits

Our stay at The Peninsula Chicago was exceptional. The hotel is truly luxurious, and everything was top-notch. The only downside was that the lobby is located on the fourth floor, and only one out of the three elevators from the ground floor to the lobby was operational, which caused some delays. Other than that, everything was wonderful.

10

Lisa

14 nov. 2024

·

A séjourné 1 nuit

It was great. Rooms are pretty. The z bar was very fun.

6

Nancy

18 mars 2025

·

A séjourné 1 nuit

Hotel is so-so for a 5 star hotel. Not so glam anymore. Mold by the pool and pool floor tiles are lifting off the ground.

10

Ester

7 juil. 2024

·

A séjourné 3 nuits

Service was top notch. Staff was so helpful professional, went out of their way to help always smiling. They had everything we needed. Pool and locker rooms were amazing, clean, and full of amenities. Detail oriented. Fabulous stay.

6

Geoffrey

22 janv. 2024

·

A séjourné 1 nuit

I booked the property because it had a great gym and spa. Upon my arrival i found out that the gym was moved to a temporary location and that the.mens spa facilities were closed completely. I was veryz dissapointed as this was the reason i chose to stay there

10

Mara

28 mars 2025

·

A séjourné 1 nuit

Justin at check in was so kind. Wonderful workout facility and on site restaurants

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La propreté est fréquemment saluée, de nombreux clients décrivant les chambres et les espaces communs comme impeccables. Quelques clients ont noté des lacunes ou une usure (taches, légers dommages, moisissures dans la piscine), mais celles-ci n'étaient pas courantes.

Avis de voyageur à ce sujet

10

Emily

10 janv. 2024

·

A séjourné 2 nuits

We were in Chicago for 2 nights to meet friends and stayed at Peninsula. It was spotlessly clean, spacious and the service was impeccable.

8

Sara

21 oct. 2024

·

A séjourné 4 nuits

The first room we checked into was not properly cleaned and the shower water pressure was so slow and did not work properly. Following our complaint, the hotel manager was prompt and responsive and he upgraded us to a beautiful clean suite with lovely views. We really enjoyed our stay and can’t wait to go back.

10

touyen

19 août 2024

·

A séjourné 2 nuits

Excellent service, spotless rooms

10

Pamela Otelia

8 août 2025

·

A séjourné 1 nuit

Check in was smooth. The young lady at the front desk was kind, professional and very helpful. The aesthetics of the property is phenomenal. Everything is clean and beautiful.

6

Nicole

7 janv. 2024

·

A séjourné 1 nuit

The hot tub was under maintenance and was not. Notified until we checked in. Our room had stains all over the couch. We’ve stayed her numerous times any always prior to yesterday had an amazing time this time I was very disappointed.

10

Nichelle

23 oct. 2023

·

A séjourné 1 nuit

The service was excellent. The hotel and room was immaculate. I would highly recommended and I will definitely plan another stay in the future. I loved how thoughtful the staff. I wish I could remember all their names but every person I interacted with went above and beyond.

10

Arthur

3 janv. 2024

·

A séjourné 1 nuit

Very clean hotel with great customer service.

10

Joe

17 févr. 2025

·

A séjourné 1 nuit

We had a beautiful time at The Peninsula. The service was wonderful, the ambiance peaceful However, the room was showing some wear with a small hole in the seat of a chair and some scratches on counter top.

6

Nancy

18 mars 2025

·

A séjourné 1 nuit

Hotel is so-so for a 5 star hotel. Not so glam anymore. Mold by the pool and pool floor tiles are lifting off the ground.

10

stephanie

13 août 2024

·

A séjourné 1 nuit

This luxurious hotel never fails at customer service. From the friendly staff to the unbelievably clean rooms, this is by far my favorite hotel in the city of Chicago. I highly recommend this hotel

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont largement décrites comme spacieuses, confortables et bien aménagées, avec une technologie moderne et des lits très confortables. Certains signalent des inconvénients tels que des commandes d'éclairage déroutantes, du bruit de la ville, une faible pression d'eau ou des problèmes de température, une usure occasionnelle et une connexion Wi‑Fi irrégulière.

Avis de voyageur à ce sujet

10

Mosmi

27 janv. 2024

·

A séjourné 1 nuit

This felt like a true international luxury property. It felt restorative and there was great attention to detail. Would highly recommend! Only negative is that the windows could use more sound proofing since you could hear some city noises such as ambulances from the nearby hospital.

8

james

23 mars 2025

·

A séjourné 1 nuit

The only problem was my room was warm

10

Soojung

1 juil. 2024

·

A séjourné 4 nuits

Property was classic and nice but worn. One of our towel was torn (i was shocked) and shower head was difficult to operate. Water pressure was low too. Bathroom wall had few cracks But service and staffs were excellent.

10

Roderic

16 avr. 2024

·

A séjourné 2 nuits

This is an excellent property. Comfortable, exceptionally well appointed and detail oriented room design. VERY comfortable bed and DARK, quiet room. Great for sleeping. Prompt service, great breakfast. Highly recommend.

6

Olga

21 févr. 2025

·

A séjourné 1 nuit

This hotel has excellent location. But for the price there are much better options in Chicago. Peninsula needs a major facelift!

10

Bonnie

3 sept. 2024

·

A séjourné 1 nuit

Overall a high-quality experience. What we did not like was the digital panel for lighting. It was hard to figure out, and the panel on the bedside table turned on automatically when we just touched the table for any reason... certainly NOT desirable in the middle of the night. It was annoying to not be able to just turn a light on and off with a switch.

10

Gabriela

8 avr. 2025

·

A séjourné 1 nuit

Beyond the beauty of the hotel itself, the service couldn’t be better. Everyone was kind, patient and went out of their way for my wife’s birthday celebration. I could go on and on. I wish I knew all their names. Omar in particular is wonderful. Not to mention, it’s located within walking distance of all that downtown has to offer. The rooms are very spacious and so well appointed. It makes you want to move in. Big thanks to all the The Peninsula Chicago!

6

Cornelia

18 nov. 2023

·

A séjourné 3 nuits

The Peninsula is a beautiful and elegant hotel. The rooms and very comfortable and the staff is very friendly. The restaurant Shanghai Terrace within the hotel is one of my favorite restaurants. However, there was a real technical challenge with the Internet - good connectivity should be standard for a hotel of this category. My room was on the 11th floor and when I needed the Internet for a 3 hour virtual Teams meeting it constantly broke down. Two persons from the hotel tried to help without any success. In the end I had to use my cell phone and go on 5G. Sorry, but the poor connectivity is really not acceptable nowadays.

10

David

26 mai 2025

·

A séjourné 3 nuits

Luxurious modern hotel steps from Michigan Ave and readily accessible from the L, if coming from the airport. Staff is very friendly and accommodating. Beds are extremely comfortable.

8

Peter

28 juil. 2024

·

A séjourné 10 nuits

Fantastic hotel with great staff and service. However due to proximity of hospitals, if you want uninterrupted sleep take ear plugs . Our room on 10th Floor and every night / early morning got woke up by the droning of ambulance sirens, weekends worse. Not the hotels fault but just want to make travellers aware - when I mentioned to reception staff, they clearly aware and admitted the issue. Would I stay again - nope! Purely due to The above

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est un thème dominant, de nombreux clients citant un personnel attentif et professionnel qui anticipe les besoins et rend les célébrations spéciales. Un petit nombre de personnes ont signalé des lacunes telles que des réponses lentes ou peu utiles ou une recommandation de conciergerie insatisfaisante.

Avis de voyageur à ce sujet

10

Lakisha

10 juin 2025

·

A séjourné 2 nuits

The customer service was top notch, everyone went above and beyond to make my stay an exceptional experience!! 5 Stars All around!!

10

Timothy

20 juil. 2025

·

A séjourné 4 nuits

Beyond Expectation: A grateful shout-out to The Peninsula Hotels! Just left The Peninsula Chicago, and wow. Every single detail, from the moment I walked in, felt utterly and thoughtfully anticipated. It's rare to encounter service that truly thinks of everything before you even realize you need it, but The Peninsula delivers on that promise and then some. What truly set this stay apart, however, was their refreshingly discreet approach to gratuity. In an industry where tipping often feels obligatory and sometimes awkward when the service just wasn't what was expected, The Peninsula empowers you to recognize truly exceptional service on your own terms. I thought it was a subtle but powerful statement that reinforces their confidence in their team's dedication, and believe me, it was well-earned. At checkout, I realized I didn’t have enough cash to leave for the housekeeping staff. So, I asked if I could add a tip to my bill. I watched as the front desk attendant took cash, placed it in a sealed envelope, and wrote a handwritten note on it. I asked her to include: “Thank you for making my birthday so much better.” Thank you, Maria Razumich-Zec and all the great folks at The Peninsula Chicago, for a providing a genuinely luxurious experience.

10

Adam E

20 oct. 2025

·

A séjourné 3 nuits

I took my family of five to the Peninsula in Chicago and we had a great time. The service is top notch, the rooms are clean and beautiful, and the location couldn’t be better. We will definitely be back.

10

Jaime

29 sept. 2023

·

A séjourné 1 nuit

This was the most amazing hotel experience I've had in my life. I planned a surprise engagement for my girlfriend and the hotel staff (Evelyn) went above and beyond to ensure it was a memorable experience. All of the staff was incredible and the property is breath-taking. Kudos to everyone!

10

David

26 mai 2025

·

A séjourné 3 nuits

Luxurious modern hotel steps from Michigan Ave and readily accessible from the L, if coming from the airport. Staff is very friendly and accommodating. Beds are extremely comfortable.

10

Sun

10 sept. 2023

·

A séjourné 4 nuits

Whenever we visit Chicago we always stay at The Peninsula because the service is impeccable. We stay here each year for Northcoast music festival and for my wife’s birthday. The staff is extremely friendly and always looking to help make your stay memorable. Each night when we would get back from the festival they would have a bucket of ice and waters ready. I can’t speak highly enough of the staff.

2

Bill

1 sept. 2025

·

A séjourné 1 nuit

Terrible staff & quality

10

Smitha

30 juil. 2024

·

A séjourné 2 nuits

Exceptional customer service. Staff went above and beyond to remedy any inconvenience and provide care.

2

Jinshil

18 févr. 2025

·

A séjourné 2 nuits

The service was nonexistent. Everything was self serve even when inquired with the concierge desk.

10

Michael

16 juil. 2024

·

A séjourné 3 nuits

The Peninsula in Chicago earns its five-star rating in every possible area of measure. The staff is dialed-in to customer satisfaction and delivers on this mission authentically and collectively. They obviously get along with one another and just seem happy to be part of an outstanding team. I can't imagine staying anywhere else while I'm in Chicago.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Emplacement très central, à quelques pas de Michigan Avenue avec un accès facile aux commerces, aux restaurants et aux transports en commun. Certains clients ont noté du bruit de la ville ou des ambulances dû à l'environnement urbain.

Avis de voyageur à ce sujet

10

ferda

3 févr. 2024

·

A séjourné 4 nuits

Very good location, friendly staff, we very much liked them giving us very generous late check out

10

Mosmi

27 janv. 2024

·

A séjourné 1 nuit

This felt like a true international luxury property. It felt restorative and there was great attention to detail. Would highly recommend! Only negative is that the windows could use more sound proofing since you could hear some city noises such as ambulances from the nearby hospital.

10

Stacey

19 sept. 2024

·

A séjourné 1 nuit

The Peninsula is located right off of Michigan Ave, and every aspect of this property is beautiful.All the team members that work here have been friendly, respectful and helpful. We will plan to stay here again.

10

David

26 mai 2025

·

A séjourné 3 nuits

Luxurious modern hotel steps from Michigan Ave and readily accessible from the L, if coming from the airport. Staff is very friendly and accommodating. Beds are extremely comfortable.

10

Mark

24 sept. 2023

·

A séjourné 2 nuits

If you are staying in Chicago - this is the hotel to stay at. The hotel is one of the best. The room was great, the bed was comfortable. The service is one of the best we experienced. Also, the hotel is in the best location in downtown Chicago. Many restaurants and shopping within one block.

8

Peter

28 juil. 2024

·

A séjourné 10 nuits

Fantastic hotel with great staff and service. However due to proximity of hospitals, if you want uninterrupted sleep take ear plugs . Our room on 10th Floor and every night / early morning got woke up by the droning of ambulance sirens, weekends worse. Not the hotels fault but just want to make travellers aware - when I mentioned to reception staff, they clearly aware and admitted the issue. Would I stay again - nope! Purely due to The above

10

Brandon

27 mai 2024

·

A séjourné 3 nuits

Perfect spot for anything Chicago

10

Jorge

10 mai 2024

·

A séjourné 4 nuits

Great location with easy access to restaurants and shopping. Very couteous staff.

10

Timothy

16 avr. 2025

·

A séjourné 4 nuits

We had a wonderful stay at the Peninsula Hotel. Very luxurious overall, top-notch service, very comfortable bed, and great location in the heart of Chicago.

10

michael

25 août 2025

·

A séjourné 1 nuit

Great location but a busy area

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Les restaurants sur place reçoivent de nombreux commentaires positifs – Shanghai Terrace et le petit-déjeuner/brunch du Lobby sont fréquemment salués, et le Z Bar est populaire. Certains ont noté des inconvénients tels qu'un restaurant fermé pour le dîner, des retards de service en chambre, du bruit ou des frais supplémentaires pour le thé.

Avis de voyageur à ce sujet

10

Patricia

1 août 2023

·

A séjourné 2 nuits

Great property Good location Breakfast at the lobby restaurant is great

10

Abraham

4 mars 2024

·

A séjourné 1 nuit

Service was great. Food was also very good.

10

George

12 mai 2025

·

A séjourné 3 nuits

Restaurant in the lobby was not open for dinner. I expected it would be open.

10

Richard

8 avr. 2024

·

Outstanding staff & service, fantastic central location, beautiful pool/jacuzzi, spa, best breakfast & lunch at The Lobby restaurant, rooftop bar, I could go on......just a great place!

10

Jason

24 juil. 2024

·

A séjourné 2 nuits

Absolute favorite in Chicago! Don’t miss the Z Bar rooftop!

10

michael

8 nov. 2023

·

A séjourné 1 nuit

Wonderful stay with surprise champagne from friendly front desk staff. Rooftop bar also very nice. Would definitely stay again

10

Catherine

16 sept. 2025

·

A séjourné 1 nuit

Fabulous luxury hotel! Loved the location. Great vibe enhanced by the cool contemporary art hung throughout the hotel. Room was awesome. Shanghai Terrace was extraordinary for dinner. Hotel brunch was great. Will stay there again.

10

Michael

6 févr. 2025

·

A séjourné 1 nuit

This is one of our best hotel experiences as a stay. Particularly impressed with the relaxed yet polished atmosphere of the hotel and engaging friendliness of the staff. We had a poor experience at the flagship restaurant Shanghai Terrace however. Extremely hot and loud.

10

Lisa

14 nov. 2024

·

A séjourné 1 nuit

It was great. Rooms are pretty. The z bar was very fun.

6

Anoushka

29 nov. 2023

·

A séjourné 3 nuits

I loved the hotel. It was beautiful and the location was perfect. Their decoration for thanksgiving and Christmas was stunning. It’s a great luxury hotel however, the staff were not friendly. The room service was not great, they were too slow and we never had enough cups in the room. When I asked for 3 sets of tea of cups, I was asked how many people are staying in the hotel room. I did not like the question as it made me feel like she wanted to ensure I am not asking for more cups. I have stayed in luxury hotels before and I just didn’t feel that they valued me. Also, they charge for teas sachets which I think should be free. The staff downstairs were amazing though.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	460 $US
février	480 $US
mars	496 $US
avril	611 $US
mai	818 $US
juin	880 $US
juillet	840 $US
août	828 $US
septembre	907 $US
octobre	793 $US
novembre	628 $US
décembre	586 $US

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $1 676
18 $980	19 $1 008	20 $1 657	21 $1 569	22 $1 348	23 $991	24 $1 105
25 $735	26 $779	27 $853	28 $812	29 $736	30 $756	31 $770

di	lu	ma	me	je	ve	sa
1 $688	2 $868	3 $980	4 $1 085	5 $1 052	6 $1 380	7 $1 224
8 $916	9 $949	10 $1 120	11 $849	12 $1 257	13 $1 311	14 $903
15 $675	16 $726	17 $699	18 $823	19 $756	20 $957	21 $1 080
22 $700	23 $658	24 $681	25 $698	26 $908	27 $949	28 $1 273
29 $785	30 $1 923

The Peninsula Chicago

Prix pour The Peninsula Chicago

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Supérieure

Chambre, 1 très grand lit (Grand Deluxe)

Chambre « Premier », 2 lits doubles (Grand)

Suite « Premier »

Grand Deluxe, Chambre, 1 très grand lit

Chambre « Premier », 1 très grand lit (Grand)

Suite Exécutive

Chambre Deluxe, 2 lits doubles

Suite Deluxe, 1 très grand lit, accessible aux personnes à mobilité réduite

Suite Deluxe, 1 très grand lit

Chambre Deluxe, 1 très grand lit, accessible aux personnes à mobilité réduite

Grand Deluxe, Suite

Chambre Deluxe, 1 très grand lit

Suite Junior

Grand Deluxe, Chambre Double

Suite « Premier » (Executive)

Chambre Supérieure, 2 lits doubles (Accessible)

Suite Deluxe, 2 lits doubles

Avis des voyageurs sur The Peninsula Chicago

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir