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Palmer House a Hilton Hotel - Recepción

Palmer House a Hilton Hotel - Habitación

Palmer House a Hilton Hotel - Habitación

Palmer House a Hilton Hotel - Recepción

Palmer House a Hilton Hotel - Piscina

Palmer House a Hilton Hotel

"Les gustó el bar"

"Registro de entrada y salida eficaz."

Servicios

Servicio de lavandería
Ascensor
Centro de negocios
Personal multilingüe
Caja fuerte
Alquiler de bicicletas

Descripción de la propiedad

Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. En tus ratos libres aprovecha las instalaciones recreativas, que incluyen un centro de bienestar abierto las 24 horas y una piscina cubierta. ...

Servicios

Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. En tus ratos libres aprovecha las instalaciones recreativas, que incluyen un centro de bienestar abierto las 24 horas y una piscina cubierta. Encontrarás además servicios de conserjería, una tienda de recuerdos y un salón de eventos.

Servicios empresariales

Tendrás un centro de negocios, un servicio de limusina o coche con chófer y check-in exprés a tu disposición. ¿Estás organizando un evento en Chicago? En este hotel tienes a tu disposición 12077 metros cuadrados de espacio con centro de conferencias y 77 salas de reuniones. Hay un aparcamiento sin asistencia (de pago) disponible.

Comida

En este hotel tienes un restaurante y una cafetería a tu disposición para comer algo. Apaga la sed con tu bebida favorita en el bar o lounge. Se ofrece un desayuno para llevar entre semana de 06:30 a 11:00, con un coste adicional.

Habitaciones

Te sentirás como en tu propia casa en cualquiera de las 1641 habitaciones con minibar. Las camas cuentan con colchones con una capa de acolchado adicional y ropa de cama de alta calidad para descansar plácidamente. Para los momentos de ocio, tienes un televisor con canales por cable y una consola de videojuegos a tu disposición. El baño privado con ducha y bañera combinadas está provisto de artículos de higiene personal gratuitos y secadores de pelo.

Ubicación

Si decides alojarte en Palmer House a Hilton Hotel, disfrutarás de una céntrica ubicación en Chicago, a apenas cinco minutos a pie de Grant Park y Millennium Park. Además, este hotel de lujo se encuentra a 0,4 km de Art Institute of Chicago y a 0,5 km de Cloud Gate (escultura pública).

Qué hay cerca

State Street(0.1 millas)
Teatro CIBC(0.1 millas)
Grant Park(0.2 millas)
Millennium Park(0.2 millas)
Art Institute of Chicago(0.3 millas)
Michigan Avenue(0.3 millas)
Daley Plaza(0.3 millas)
Chicago Cultural Center(0.3 millas)
Teatro The Chicago Theatre(0.3 millas)
Cloud Gate (escultura pública)(0.3 millas)
Teatro James M. Nederlander(0.4 millas)
Fine Arts Building(0.4 millas)
Goodman Theater(0.4 millas)
Auditorium Building and Theatre(0.5 millas)
Universidad de Roosevelt(0.5 millas)
Aeropuerto Midway de Chicago (MDW)(12.5 millas)
Aeropuerto Internacional Chicago-O'Hare (ORD)(19 millas)
Chicago, IL (PWK-Chicago Executive)(26.7 millas)

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From

230 US$

/ noche

Reseñas de los huéspedes

8.1

Muy bueno

Basado en 2591 comentarios verificados

¿Quién se queda aquí?

Trabajo

28%

Pareja

31%

Familia

24%

Grupo

11%

Solo/a

4%

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

En el Palmer House, un hotel de la cadena Hilton, los viajeros admiran constantemente el imponente vestíbulo histórico y su ambiente, mientras que las críticas recurrentes se centran en habitaciones anticuadas y pequeñas, y en las dificultades operativas, como las largas colas para el registro de entrada, los ascensores lentos y el cierre intermitente de las instalaciones.

Más información

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Opiniones de los huéspedes

En el Palmer House, un hotel de la cadena Hilton, los viajeros admiran constantemente el imponente vestíbulo histórico y su ambiente, mientras que las críticas recurrentes se centran en habitaciones anticuadas y pequeñas, y en las dificultades operativas, como las largas colas para el registro de entrada, los ascensores lentos y el cierre intermitente de las instalaciones.

Muchos huéspedes consideran que el personal es amable y servicial, aunque a veces la respuesta puede ser lenta y las habitaciones no siempre están listas a la hora indicada. La ubicación céntrica en el Loop es muy apreciada por su fácil acceso a pie al Art Institute, parques, teatros y transporte público. Espere un entorno histórico impresionante y comodidad, con una calidad de habitación y una consistencia de servicio variables.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

El gran bar del vestíbulo y los animados espacios comunes destacan, y el gimnasio recibe muchos elogios; sin embargo, los huéspedes informan repetidamente sobre el cierre de la piscina, las largas esperas para los ascensores y el estacionamiento/valet costoso, y a varios no les gusta el cargo obligatorio por destino/resort.

Reseñas de huéspedes relacionadas

8

Julie

5 ago 2025

·

Se alojó 4 noches

Love the gym!

Love the gym!

10

Justin

3 ago 2025

·

Se alojó 3 noches

Beautiful gilded age feel. Long wait for elevators is my only complaint

Beautiful gilded age feel. Long wait for elevators is my only complaint

4

Mary

13 jul 2025

·

Se alojó 1 noche

Checked in and no one told us pool was closed. We had kids with us looking forward to swimming. When we complained they offered us 2 free brownies.

Checked in and no one told us pool was closed. We had kids with us looking forward to swimming. When we complained they offered us 2 free brownies.

6

Arturs

31 may 2025

·

Se alojó 1 noche

$25 “resort fee” gives you absolutely nothing of value. Beautiful pool prominently advertised was closed.

$25 “resort fee” gives you absolutely nothing of value. Beautiful pool prominently advertised was closed.

10

Cynthia

22 may 2025

·

Se alojó 2 noches

The hotel's history and close proximity to Millennium Park is the reason I chose the property. The gym was huge. Big disappointment that the pool was closed. I realize amenity fees are the norm, but wish they were not.

The hotel's history and close proximity to Millennium Park is the reason I chose the property. The gym was huge. Big disappointment that the pool was closed. I realize amenity fees are the norm, but wish they were not.

10

Sherri

30 mar 2025

·

Se alojó 2 noches

Great restaurant and bar. Beautiful atmosphere. Close to transportation and activities.

Great restaurant and bar. Beautiful atmosphere. Close to transportation and activities.

10

Jocelyn

1 ene 2025

·

Se alojó 1 noche

Beautiful historical hotel. Staff is super friendly and attentive. I love that I can text a number instead of calling the front desk for anything that I needed throughout my stay. Also amazing workout facility and pool area.

Beautiful historical hotel. Staff is super friendly and attentive. I love that I can text a number instead of calling the front desk for anything that I needed throughout my stay. Also amazing workout facility and pool area.

6

Robert

10 nov 2024

·

Se alojó 2 noches

This is a beautiful building but too crowded with weekend guests to make this a pleasurable experience. Incredibly long,long waits for the elevator and for dining. No taxis in the area make you completely dependent on Uber or Lyft.

This is a beautiful building but too crowded with weekend guests to make this a pleasurable experience. Incredibly long,long waits for the elevator and for dining. No taxis in the area make you completely dependent on Uber or Lyft.

4

Thomas

3 nov 2024

·

Se alojó 1 noche

Sleeping quarters were fine. Staff was friendly. Cleanliness not an issue. Bathroom was small and outdated. Service at check-in was awful, as was the availability of elevators. Waited almost thirty minutes to check in, and at least twenty minutes to get an elevator from the 15th floor to the street to make my final departure from the hotel. There were two convention groups at the hotel, but I can’t escape concluding that the Palmer House’s best days are behind it. It was certainly over-matched by the demands on it while I was there. Finally, the new mandatory “resort fee” was a rude shock and, in my view, totally uncalled for. The need for staff to explain it over and over to incoming guests at check-in had to be one of the reasons why that process was so slow and unpleasant. I have many fond memories of past stays at this Chicago landmark hotel, but have neither the wish nor the intention ever to go back there.

Sleeping quarters were fine. Staff was friendly. Cleanliness not an issue. Bathroom was small and outdated. Service at check-in was awful, as was the availability of elevators. Waited almost thirty minutes to check in, and at least twenty minutes to get an elevator from the 15th floor to the street to make my final departure from the hotel. There were two convention groups at the hotel, but I can’t escape concluding that the Palmer House’s best days are behind it. It was certainly over-matched by the demands on it while I was there. Finally, the new mandatory “resort fee” was a rude shock and, in my view, totally uncalled for. The need for staff to explain it over and over to incoming guests at check-in had to be one of the reasons why that process was so slow and unpleasant. I have many fond memories of past stays at this Chicago landmark hotel, but have neither the wish nor the intention ever to go back there.

10

Courtney

25 ago 2024

·

Se alojó 2 noches

Hotel is perfect. Right in the middle of everything. Only flaw...Parking. Will make you dizzy...Both driving in the garage and paying for it...$54 a night. Be prepared.

Hotel is perfect. Right in the middle of everything. Only flaw...Parking. Will make you dizzy...Both driving in the garage and paying for it...$54 a night. Be prepared.

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Limpieza

Los informes son variados: varios huéspedes señalan olores a humedad, papel pintado despegado, moho en los baños y una limpieza deficiente o inexistente, mientras que otros encontraron sus habitaciones limpias.

Reseñas de huéspedes relacionadas

2

Arturo

13 oct 2025

·

Se alojó 4 noches

I stayed at The Palmer House during the Chicago Marathon weekend and paid $750 per night. The location is perfect, but that’s the only positive thing I can say. The hotel is old, run-down, and poorly maintained. I requested a non-smoking room, but it reeked of cigarette smoke. The furniture was burned with cigarette marks, the bathroom fixtures were rusty and corroded, and the wallpaper was peeling off and stained with suspicious liquids. There was visible mold and humidity on the walls, ceilings, and even on the furniture. The bathroom had mold as well, and overall cleanliness was terrible. Service was practically non-existent — it’s impossible to reach anyone from the staff. Everything is handled through automated voicemail, and no one ever follows up. For such a high price, I expected at least basic comfort and cleanliness, but this hotel is far from it. Avoid staying here unless location is your only priority.

I stayed at The Palmer House during the Chicago Marathon weekend and paid $750 per night. The location is perfect, but that’s the only positive thing I can say. The hotel is old, run-down, and poorly maintained. I requested a non-smoking room, but it reeked of cigarette smoke. The furniture was burned with cigarette marks, the bathroom fixtures were rusty and corroded, and the wallpaper was peeling off and stained with suspicious liquids. There was visible mold and humidity on the walls, ceilings, and even on the furniture. The bathroom had mold as well, and overall cleanliness was terrible. Service was practically non-existent — it’s impossible to reach anyone from the staff. Everything is handled through automated voicemail, and no one ever follows up. For such a high price, I expected at least basic comfort and cleanliness, but this hotel is far from it. Avoid staying here unless location is your only priority.

8

D'Amber

27 ago 2025

·

Se alojó 3 noches

It is a beautiful hotel. The room itself, though, was pretty beat up. The bathroom cabinet bottom portion was torn up and you could see the wood underneath and the bathroom smelled like mold or mildew. The rest of the room there were no issues, but the walls on that particular floor, seemed to not be in great shape either. Not sure why the smell as the room appeared very clean and housekeeping was constantly cleaning rooms.

It is a beautiful hotel. The room itself, though, was pretty beat up. The bathroom cabinet bottom portion was torn up and you could see the wood underneath and the bathroom smelled like mold or mildew. The rest of the room there were no issues, but the walls on that particular floor, seemed to not be in great shape either. Not sure why the smell as the room appeared very clean and housekeeping was constantly cleaning rooms.

6

Sarita

11 ago 2025

·

Se alojó 1 noche

The Palmer House shows her age. Our first room had a leftover beach towel and other evidence that the room had not been cleaned. The second room was better but the wallpaper peeling and uncomfortable mattresses gave an old feeling. Will think seriously about whether to return ever.

The Palmer House shows her age. Our first room had a leftover beach towel and other evidence that the room had not been cleaned. The second room was better but the wallpaper peeling and uncomfortable mattresses gave an old feeling. Will think seriously about whether to return ever.

4

THOMAS

23 jul 2025

·

Se alojó 3 noches

I stayed here on a weekly basis back in the 80's. It had been 40 years since I last stayed here, and it was great then. The lobby is still great, but that's it. Our room was horribly musty and dated, dirty towels in the closet, no coffee maker in the room, hair in the bathroom, pillows smelled like dirty feet. The lower level shops are all but gone. I will not stay here again.

I stayed here on a weekly basis back in the 80's. It had been 40 years since I last stayed here, and it was great then. The lobby is still great, but that's it. Our room was horribly musty and dated, dirty towels in the closet, no coffee maker in the room, hair in the bathroom, pillows smelled like dirty feet. The lower level shops are all but gone. I will not stay here again.

4

Nancy

3 jul 2025

·

Se alojó 2 noches

Very dirty and room was not cleaned

Very dirty and room was not cleaned

4

Fengcai

26 jun 2025

·

Se alojó 1 noche

The things in the room are old. Especially the bathroom is very dirty and the toilet hasn't been cleaned.

The things in the room are old. Especially the bathroom is very dirty and the toilet hasn't been cleaned.

4

Vannessa

26 may 2025

·

Se alojó 3 noches

Amazing location and near a lot so shopping and sites to see. Unfortunately, that is all. The hotel is old and dirty. Our room smelled so moldy and there was even mold on the ceiling in the bathroom. Extremely small bathroom and the door was dirty and old. The shower curtain has yellow stains at the bottom. Just awful.

Amazing location and near a lot so shopping and sites to see. Unfortunately, that is all. The hotel is old and dirty. Our room smelled so moldy and there was even mold on the ceiling in the bathroom. Extremely small bathroom and the door was dirty and old. The shower curtain has yellow stains at the bottom. Just awful.

4

Derek

14 may 2025

·

Se alojó 3 noches

I wish I could upload photos here. The halls on floors 14000 are absolutely disgusting the wall paper is falling off with holes in the walls. There was a plate in the hallway with food on it for four days, the clean crew just kept walking past it. The location is amazing because it’s so close to everything but yea as far cleanliness lol no. There was a huge crack in the wall in my room

I wish I could upload photos here. The halls on floors 14000 are absolutely disgusting the wall paper is falling off with holes in the walls. There was a plate in the hallway with food on it for four days, the clean crew just kept walking past it. The location is amazing because it’s so close to everything but yea as far cleanliness lol no. There was a huge crack in the wall in my room

6

Annamarie

21 abr 2025

·

Se alojó 1 noche

Let me start by saying this is a stunning hotel. All of the staff we encountered were super friendly. We had a seamless check in. We arrived to our room and immediately noticed that the room needed some work. The paint on the inside of the bathroom door was peeling off. The wallpaper in the bathroom was separating from the wall in several places. There were mold spots on the ceiling in the bathroom as well. The carpet looked filthy and there were goopy streaks on a piece of the wall art. The washcloth I grabbed to use had a giant brown stain on it. Overall, a pleasant experience but feel as though the room wasn’t taken care of and cleaned properly. For an upscale hotel in the heart of Chicago, I expected a little more.

Let me start by saying this is a stunning hotel. All of the staff we encountered were super friendly. We had a seamless check in. We arrived to our room and immediately noticed that the room needed some work. The paint on the inside of the bathroom door was peeling off. The wallpaper in the bathroom was separating from the wall in several places. There were mold spots on the ceiling in the bathroom as well. The carpet looked filthy and there were goopy streaks on a piece of the wall art. The washcloth I grabbed to use had a giant brown stain on it. Overall, a pleasant experience but feel as though the room wasn’t taken care of and cleaned properly. For an upscale hotel in the heart of Chicago, I expected a little more.

4

Stephanie

24 dic 2024

·

Se alojó 2 noches

The property itself is beautiful and historical, but unfortunately, our experience fell short. Upon check-in, our room had not been vacuumed and contained clothing from previous guests. My daughter’s room was even worse — the bed was made, but the room was unclean, with full garbage bins, a leaking toilet, and a dirty bathroom. Despite bringing these issues to the front desk, only the bathroom was partially cleaned, and the toilet continued leaking, with garbage still unemptied. For the price we paid, we expected far better attention to cleanliness and maintenance. Very disappointing.

The property itself is beautiful and historical, but unfortunately, our experience fell short. Upon check-in, our room had not been vacuumed and contained clothing from previous guests. My daughter’s room was even worse — the bed was made, but the room was unclean, with full garbage bins, a leaking toilet, and a dirty bathroom. Despite bringing these issues to the front desk, only the bathroom was partially cleaned, and the toilet continued leaking, with garbage still unemptied. For the price we paid, we expected far better attention to cleanliness and maintenance. Very disappointing.

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Habitaciones

Las habitaciones suelen ser pequeñas y anticuadas, con baños estrechos y ruido ocasional de los trenes L cercanos; las camas son generalmente cómodas y algunas habitaciones se sienten más espaciosas.

Reseñas de huéspedes relacionadas

6

Leslie C

8 nov 2025

·

Se alojó 1 noche

Obviously once a grand venue in the heart of Chicago but rooms a little tired- overdue for updating to a proper Hilton standard.

Obviously once a grand venue in the heart of Chicago but rooms a little tired- overdue for updating to a proper Hilton standard.

6

scott

27 oct 2025

·

Se alojó 2 noches

Staff and service was good, room was clean but not as advertised for a Premium King room, much smaller. Small bathroom too.

Staff and service was good, room was clean but not as advertised for a Premium King room, much smaller. Small bathroom too.

10

Deziree

3 sept 2025

·

Se alojó 2 noches

My husband and I are architecture nerds. We booked the hotel because of it's proximity to down town. We were very pleasantly surprised by our luck when we walked into the lobby! Gorgeous! Our room was next to the L-train, which we definitely didn't mind as we thought it was fun! Our window opened so we listened to the sounds of the City for a while and the windows had sound proof glass so when closed we had no trouble sleeping. We loved the location to all things downtown and the history of the hotel! We were able to walk to literally everything we came to see!

My husband and I are architecture nerds. We booked the hotel because of it's proximity to down town. We were very pleasantly surprised by our luck when we walked into the lobby! Gorgeous! Our room was next to the L-train, which we definitely didn't mind as we thought it was fun! Our window opened so we listened to the sounds of the City for a while and the windows had sound proof glass so when closed we had no trouble sleeping. We loved the location to all things downtown and the history of the hotel! We were able to walk to literally everything we came to see!

8

MIKKI

11 ago 2025

·

Se alojó 1 noche

I love this place. The lobby is awesome. Great bars and restaurant. Clientele are professional and well trained. The rooms can be small unless you upgrade. Our bathroom was very small this time. I'll still book here again.

I love this place. The lobby is awesome. Great bars and restaurant. Clientele are professional and well trained. The rooms can be small unless you upgrade. Our bathroom was very small this time. I'll still book here again.

10

Jennifer

7 ago 2025

·

Se alojó 4 noches

Stay here every time I’m in Chicago. Rooms are spacious, the property has everything you need, coffee downstairs, have a drink in the beautiful lobby, the El has multiple stations right outside the door.

Stay here every time I’m in Chicago. Rooms are spacious, the property has everything you need, coffee downstairs, have a drink in the beautiful lobby, the El has multiple stations right outside the door.

8

Kristina

4 ago 2025

·

Se alojó 1 noche

Overall, staff was super friendly and helpful. Was able to check-in 2 hours early. The hotel itself is older and a little dated so the shower and toilet were working but could use an upgrade. However the room was clean and beds were comfortable. Super convenient and so many places nearby- walking distance!!! Would definitely stay again if I came back, especially convenient for lollapalooza!!

Overall, staff was super friendly and helpful. Was able to check-in 2 hours early. The hotel itself is older and a little dated so the shower and toilet were working but could use an upgrade. However the room was clean and beds were comfortable. Super convenient and so many places nearby- walking distance!!! Would definitely stay again if I came back, especially convenient for lollapalooza!!

6

Kiyah

24 jun 2025

·

Se alojó 2 noches

Hotel gives a vintage feel, for the aesthetic it should have a cheaper price tag. This was the most expensive room I’ve stayed in Chicago and also the most outdated, small and just no perks. Room was very noisy, you could hear the pipes from plumbing when other rooms used the facilities. Overall it was a 5/10

Hotel gives a vintage feel, for the aesthetic it should have a cheaper price tag. This was the most expensive room I’ve stayed in Chicago and also the most outdated, small and just no perks. Room was very noisy, you could hear the pipes from plumbing when other rooms used the facilities. Overall it was a 5/10

8

Alfredo

25 abr 2025

·

Se alojó 2 noches

If you come from a bigger city this might not bother you at all. Room a bit noisy due to proximity to train

If you come from a bigger city this might not bother you at all. Room a bit noisy due to proximity to train

8

Tamiko

21 mar 2025

·

Se alojó 2 noches

The highlight of the property is that is 200 years old. The architecture is beautiful. The bathroom is cramped and my room was cramped. There was not a lot of space to move around.

The highlight of the property is that is 200 years old. The architecture is beautiful. The bathroom is cramped and my room was cramped. There was not a lot of space to move around.

10

Leo

31 ene 2025

·

Se alojó 1 noche

A grand old hotel dripping with style. I would stay there again in a heartbeat. Smallish rooms unless a pricey upgrade is ordered.

A grand old hotel dripping with style. I would stay there again in a heartbeat. Smallish rooms unless a pricey upgrade is ordered.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal es frecuentemente descrito como amable y servicial, pero muchas reseñas mencionan largas colas para el registro de entrada, retrasos en la preparación de las habitaciones, dificultad para comunicarse con la recepción y un seguimiento desigual.

Reseñas de huéspedes relacionadas

10

Musa

24 oct 2025

·

Se alojó 2 noches

Staff is exceptionally warm. Very welcoming place

Staff is exceptionally warm. Very welcoming place

10

James

21 sept 2025

·

Se alojó 4 noches

The hotel and room were beautiful with just the right amount of comfort. My only suggestion is the concierge provided us list of things instead of any real assistance. They did recommend a breakfast place but when asking about theater they gave us some paper and said these are the shows playing. It was sort of odd and something I could do via the internet.

The hotel and room were beautiful with just the right amount of comfort. My only suggestion is the concierge provided us list of things instead of any real assistance. They did recommend a breakfast place but when asking about theater they gave us some paper and said these are the shows playing. It was sort of odd and something I could do via the internet.

10

Heather

19 sept 2025

·

Se alojó 3 noches

Hotel was very nice with terrific service.

Hotel was very nice with terrific service.

10

Brandi

14 sept 2025

·

Se alojó 2 noches

Quick weekend trip. Beautiful hotel. Great location. Great service.

Quick weekend trip. Beautiful hotel. Great location. Great service.

6

Jordan

1 ago 2025

·

Se alojó 1 noche

check in was complex and busy with a long line

check in was complex and busy with a long line

10

Tristan

11 may 2025

·

Se alojó 2 noches

We had an exceptional stay! I planned this trip to celebrate my husband’s 40th birthday, and the staff went above and beyond to make it truly special. From the moment we arrived, everyone was incredibly attentive and welcoming. Jay and his assistant Luis really stood out—Jay even made sure we knew Luis would be available if we needed anything when he wasn’t around, which was such a thoughtful touch. Amber, our waitress, and Marty, one of the bartenders we remember, also provided fantastic service. Even with weddings happening throughout the weekend, we always felt like VIP guests. This was a memorable experience from start to finish, and we’ll definitely be leaving five stars for the outstanding service. Highly recommend!

We had an exceptional stay! I planned this trip to celebrate my husband’s 40th birthday, and the staff went above and beyond to make it truly special. From the moment we arrived, everyone was incredibly attentive and welcoming. Jay and his assistant Luis really stood out—Jay even made sure we knew Luis would be available if we needed anything when he wasn’t around, which was such a thoughtful touch. Amber, our waitress, and Marty, one of the bartenders we remember, also provided fantastic service. Even with weddings happening throughout the weekend, we always felt like VIP guests. This was a memorable experience from start to finish, and we’ll definitely be leaving five stars for the outstanding service. Highly recommend!

6

james

16 abr 2025

·

Se alojó 1 noche

Customer service could of been more informable at check in

Customer service could of been more informable at check in

8

Cynthia

3 ene 2025

·

Se alojó 3 noches

In general it was very nice. Lobby was lovely, elevators quick, workout room very nice. But we waited in line for over 90 minutes just to check in. There were over 60 people checking in and only one person working the general side and another working the honors side. We nearly missed our show and others were late for a Bears game. It was ridiculously understaffed when you knew how many would be checking in.

In general it was very nice. Lobby was lovely, elevators quick, workout room very nice. But we waited in line for over 90 minutes just to check in. There were over 60 people checking in and only one person working the general side and another working the honors side. We nearly missed our show and others were late for a Bears game. It was ridiculously understaffed when you knew how many would be checking in.

2

Aaron

23 dic 2024

·

Se alojó 1 noche

The check-in was terrible. I arrived at the 3pm check-in time. Waited in a long line for 25 minutes as 1 person at front desk checked everyone in. Then they tell me my room is not ready, they will put a rush on it & they will text me when available. We got tired of waiting around trying to entertain our toddler so we went to dinner. 2 hours later they text it’s ready. We come back after dinner at 7pm to get our room keys, go to the room & find someone is already in the room. Go back to front desk & have to wait for another 20 minutes while they transfer us to another room. All of this is going on while I have a crying toddler that’s tired because I can’t get access to a room until 7:30pm. I tried calling Hilton and the hotel to see if we could get any compensation for these issues. They all said I need to talk to the front desk. The front desk comp’d us free breakfast. Which means nothing since we already have plans for breakfast at a restaurant in the morning. Hands down, worst check-in ever.

The check-in was terrible. I arrived at the 3pm check-in time. Waited in a long line for 25 minutes as 1 person at front desk checked everyone in. Then they tell me my room is not ready, they will put a rush on it & they will text me when available. We got tired of waiting around trying to entertain our toddler so we went to dinner. 2 hours later they text it’s ready. We come back after dinner at 7pm to get our room keys, go to the room & find someone is already in the room. Go back to front desk & have to wait for another 20 minutes while they transfer us to another room. All of this is going on while I have a crying toddler that’s tired because I can’t get access to a room until 7:30pm. I tried calling Hilton and the hotel to see if we could get any compensation for these issues. They all said I need to talk to the front desk. The front desk comp’d us free breakfast. Which means nothing since we already have plans for breakfast at a restaurant in the morning. Hands down, worst check-in ever.

6

Sandra

28 oct 2024

·

Se alojó 1 noche

They need more (and better) staff. Absolutely no communication with the front desk or operator. Our room was not ready and it was hard to find anyone to obtain another room

They need more (and better) staff. Absolutely no communication with the front desk or operator. Our room was not ready and it was hard to find anyone to obtain another room

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Constantemente elogiado por su ubicación céntrica en el Loop, que permite ir caminando al Art Institute, parques, teatros, tiendas y varias líneas L.

Reseñas de huéspedes relacionadas

10

Bridget

6 sept 2025

·

Se alojó 2 noches

Was visiting Chicago to go to an exhibition at the Art Institute of Chicago. The hotel is close by and close to lots of things to do. Highly recommend.

Was visiting Chicago to go to an exhibition at the Art Institute of Chicago. The hotel is close by and close to lots of things to do. Highly recommend.

10

Will

10 ago 2025

·

Se alojó 1 noche

Great location. Very walkable and easy access to food and entertainment.

Great location. Very walkable and easy access to food and entertainment.

10

Todd

6 ago 2025

·

Se alojó 3 noches

Central location to everything

Central location to everything

10

Pam

20 jul 2025

·

Se alojó 1 noche

A great place to stay within walking distance of Art Institute, Pfitzger, Bean, and Monroe Harbor.

A great place to stay within walking distance of Art Institute, Pfitzger, Bean, and Monroe Harbor.

10

Veronica Faye

8 jun 2025

·

Se alojó 3 noches

Very close to The Art Institute of Chicago, Millennium Park, and other fun destinations. The train from Midway to the hotel is very convenient. The staff is really friendly and helpful. 10/10 would stay here again.

Very close to The Art Institute of Chicago, Millennium Park, and other fun destinations. The train from Midway to the hotel is very convenient. The staff is really friendly and helpful. 10/10 would stay here again.

10

Athanasios

27 may 2025

·

Se alojó 1 noche

Location was great, walkable to anywhere in downtown Chicago, Millennium Park, Soldier Field, etc.

Location was great, walkable to anywhere in downtown Chicago, Millennium Park, Soldier Field, etc.

10

Victoria

26 may 2025

·

Se alojó 4 noches

This is a historic property in downtown Chicago. It was close to the Loop, where we wanted to be this trip.

This is a historic property in downtown Chicago. It was close to the Loop, where we wanted to be this trip.

10

Paul

23 mar 2025

·

Se alojó 4 noches

Great location and wonderful historical hotel with lots of updated comforts.

Great location and wonderful historical hotel with lots of updated comforts.

10

Maurice

18 mar 2025

·

Se alojó 3 noches

Pretty lobby with parking garage across the street. Love the location

Pretty lobby with parking garage across the street. Love the location

10

Bianca Nicole

15 nov 2024

·

Se alojó 5 noches

Great location. Beautiful hotel

Great location. Beautiful hotel

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

Los huéspedes disfrutan del bar del vestíbulo, los cócteles y el famoso brownie, pero señalan los precios altos, las esperas para el desayuno, el servicio a la habitación limitado y las opciones desiguales.

Reseñas de huéspedes relacionadas

10

Jennifer

3 ago 2025

·

Se alojó 1 noche

We were really happy with our experience at the Palmer House. The room was really nice and the hotel was in walking distance to Millennium Park, Grant Park, shopping, etc. We were dining and a manager came up just to say hi and find out if we were happy (we were). He started talking about how Palmer House invented the brownie and gave us brownies to try (delicious!). This was Lollapalooza weekend and he clearly had a lot to do - he still took the time to give individual attention. Very impressed with the service. The Lockwood Room is also gorgeous. It’s a great place to grab drinks. (And for coffee addicts like me, there is Starbucks on the property.) Very happy with our experience - perfect from start to finish. We will be staying here again.

We were really happy with our experience at the Palmer House. The room was really nice and the hotel was in walking distance to Millennium Park, Grant Park, shopping, etc. We were dining and a manager came up just to say hi and find out if we were happy (we were). He started talking about how Palmer House invented the brownie and gave us brownies to try (delicious!). This was Lollapalooza weekend and he clearly had a lot to do - he still took the time to give individual attention. Very impressed with the service. The Lockwood Room is also gorgeous. It’s a great place to grab drinks. (And for coffee addicts like me, there is Starbucks on the property.) Very happy with our experience - perfect from start to finish. We will be staying here again.

8

Janie

25 may 2025

·

Se alojó 2 noches

Beautiful Hotel. Great history. Comfortable beds. Great Location. Awesome espresso martinis!

Beautiful Hotel. Great history. Comfortable beds. Great Location. Awesome espresso martinis!

10

Erin

23 may 2025

·

Se alojó 2 noches

Beautiful hotel, restaurant and bar were wonderful (best burger we have ever had). Staff were very friendly though we asked for extra towels and never received them. Could not have asked for a better location.

Beautiful hotel, restaurant and bar were wonderful (best burger we have ever had). Staff were very friendly though we asked for extra towels and never received them. Could not have asked for a better location.

8

Thomas

22 may 2025

·

Se alojó 3 noches

The hummus at the bar was good

The hummus at the bar was good

10

Sherri

30 mar 2025

·

Se alojó 2 noches

Great restaurant and bar. Beautiful atmosphere. Close to transportation and activities.

Great restaurant and bar. Beautiful atmosphere. Close to transportation and activities.

10

Christian

28 mar 2025

·

Se alojó 1 noche

From our first interaction with the doorman this hotel proved to be exceptional. Beautiful interior architecture. Great customer service. Plenty of dining options. Definitely will be returning

From our first interaction with the doorman this hotel proved to be exceptional. Beautiful interior architecture. Great customer service. Plenty of dining options. Definitely will be returning

10

Wendy

11 mar 2025

·

Se alojó 2 noches

Fantastic art deco hotel. Just sipping a cocktail at the lobby bar is a privilege.

Fantastic art deco hotel. Just sipping a cocktail at the lobby bar is a privilege.

10

Larry

23 feb 2025

·

Se alojó 2 noches

Beautiful lobby. Welcoming staff. Difficult to get breakfast table needs 20 minute wait. Perhaps advanced reservation needed.

Beautiful lobby. Welcoming staff. Difficult to get breakfast table needs 20 minute wait. Perhaps advanced reservation needed.

8

Trista

31 ene 2025

·

Se alojó 1 noche

The pool was nice for the kids and it was super close to the Chicago Symphony Orchestra. There are no microwaves or coffee makers in the room. So snacking on leftovers in the middle of the night is not an option. And the line for starbucks in the hotel was about an hour wait. Dunkin Donuts is right around the corner. This hotel is gorgeous!

The pool was nice for the kids and it was super close to the Chicago Symphony Orchestra. There are no microwaves or coffee makers in the room. So snacking on leftovers in the middle of the night is not an option. And the line for starbucks in the hotel was about an hour wait. Dunkin Donuts is right around the corner. This hotel is gorgeous!

8

Michael

29 ene 2025

·

Se alojó 2 noches

Limited bar/dining access.

Limited bar/dining access.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

8

Mery ann

11 may 2026

·

Se alojó 1 noche

Me parecio super bien las instaciones exelente

Me parecio super bien las instaciones exelente

2

Jorge

27 dic 2025

·

Se alojó 1 noche

El personal no era atento, la línea era larga y el recepcionista estaba acomodando botellas de agua en vez de atender a los huéspedes y el mayor inconveniente fue que cundo llegamos al hotel había una discusión en la puerta con seguridad y una persona incluso sacaron un cuchillo y nos sentimos en peligro. No regresaré o recomendaría ese hotel.

El personal no era atento, la línea era larga y el recepcionista estaba acomodando botellas de agua en vez de atender a los huéspedes y el mayor inconveniente fue que cundo llegamos al hotel había una discusión en la puerta con seguridad y una persona incluso sacaron un cuchillo y nos sentimos en peligro. No regresaré o recomendaría ese hotel.

8

RAMON OCTAVIO

22 ago 2025

·

Se alojó 6 noches

El hotel es un sitio histórico. Está cuidado y súper bien ubicado. El primer día nos dieron una habitación inadecuada que no estaba muy limpia. Luego nos cambiaron de cuarto y ya estuvo todo excelente

El hotel es un sitio histórico. Está cuidado y súper bien ubicado. El primer día nos dieron una habitación inadecuada que no estaba muy limpia. Luego nos cambiaron de cuarto y ya estuvo todo excelente

8

Emmanuel

20 ago 2025

·

Se alojó 5 noches

Habitaciones necesitan el upgrade

Habitaciones necesitan el upgrade

10

JAIME GARZA DE LA

13 ago 2025

·

Se alojó 1 noche

Muy buena ubicación! Amplios los cuartos y muy buen servicio !

Muy buena ubicación! Amplios los cuartos y muy buen servicio !

17 E Monroe St, Distrito de Teatros, Chicago, Illinois, Estados Unidos

Ubicación

Si decides alojarte en Palmer House a Hilton Hotel, disfrutarás de una céntrica ubicación en Chicago, a apenas cinco minutos a pie de Grant Park y Millennium Park. Además, este hotel de lujo se encuentra a 0,4 km de Art Institute of Chicago y a 0,5 km de Cloud Gate (escultura pública).

State Street(0.1 millas)

Teatro CIBC(0.1 millas)

Grant Park(0.2 millas)

Millennium Park(0.2 millas)

Art Institute of Chicago(0.3 millas)

Michigan Avenue(0.3 millas)

Más información sobre la ubicación

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 15:00 a 00:00

Antes de la(s) 11:00

Interesante

Políticas e información adicionales sobre esta propiedad.

Extras opcionales

Servicios adicionales de pago que puedes solicitar.

¿Tienes una pregunta?

Las respuestas instantáneas de IA se basan en la información del hotel.

Precios para las próximas fechas

agosto 2026

DO	LU	MA	MI	JU	VI	SA
						1
2	3	4	5	6	7	8
9	10	11	12	13	14	15
16	17	18 $357	19 $325	20 $300	21 $307	22 $286
23 $219	24 $260	25 $251	26 $259	27 $408	28 $589	29 $248
30 $251	31 $222

septiembre 2026

Más barato

Más caro

Precio por noche en USD para 2 huéspedes (con tasas e impuestos)

El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. Se recomienda que los huéspedes descarguen la aplicación del alojamiento (Hilton Honors) antes de su llegada. Si tienes dudas, ponte en contacto con el alojamiento a través los datos que aparecen en la confirmación de la reserva. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.

El check in debe realizarlo alguien que tenga al menos 18 años.

Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: detector de monóxido de carbono, extintor, detector de humo, sistema de seguridad y botiquín de primeros auxilios.
El alojamiento afirma que sigue las medidas de limpieza y desinfección de CleanStay (Hilton).

Piscina disponible de 05:30 a 21:00.
Es necesario reservar con antelación los servicios de masaje y los tratamientos de spa. Las reservas se realizan poniéndose en contacto con el hotel antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
Se ofrece alojamiento gratuito a los menores de hasta 17 años, siempre que ocupen la misma habitación que sus padres o tutores, utilizando las camas existentes.
Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
El aparcamiento tiene un límite de altura.
Es posible realizar el registro de salida sin contacto personal.
Este alojamiento acepta huéspedes de cualquier orientación sexual e identidad de género (LGTBQ+ friendly).

Desayuno para llevar: entre 15 y 30 USD por persona (precio aproximado)
Aparcamiento cubierto: 57 USD por noche (entrada y salida libre)
Aparcamiento de vehículos grandes con asistencia: 85 USD por noche (entrada y salida libre)
Mascotas: 75 USD por alojamiento, por estancia
No se cobran tasas por los animales de servicio
El registro de entrada temprana tiene un coste adicional (servicio sujeto a disponibilidad).
El registro de salida tardía tiene un coste adicional (sujeto a disponibilidad)
Frigorífico: 40 USD por estancia.
Cama adicional: 55.0 USD por estancia

La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.