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Palmer House a Hilton Hotel - Receção

Palmer House a Hilton Hotel - Quarto

Palmer House a Hilton Hotel - Quarto

Palmer House a Hilton Hotel - Receção

Palmer House a Hilton Hotel - Piscina

Palmer House a Hilton Hotel

"Gostaram do bar"

"Check-in/check-out eficientes"

Comodidades

Serviço de lavandaria
Elevador
Centro de negócios
Funcionários multilingues
Cofre
Aluguer de bicicletas

Descrição da propriedade

Ceda à irresistível tentação de uma ida ao spa, e desfrute de massagens, tratamentos corporais e tratamentos faciais. Não perca as várias atividades de lazer e entretenimento, incluindo um health club aberto 24 horas e uma piscina interior....

Comodidades

Ceda à irresistível tentação de uma ida ao spa, e desfrute de massagens, tratamentos corporais e tratamentos faciais. Não perca as várias atividades de lazer e entretenimento, incluindo um health club aberto 24 horas e uma piscina interior. As facilidades adicionais incluem serviços de concierge, uma loja de presentes/quiosque de jornais e um salão de banquetes.

Comodidades para negócios

As principais comodidades incluem um business center, aluguer de limusinas e Check-in rápido. Planeia um evento em Chicago? Este hotel dispõe de um centro de conferências e de 77 salas de reuniões, com uma área total de 12077 metros quadrados. Há estacionamento no local.

Restaurante

Peça o seu cocktail favorito no bar/lounge. O hotel serve pequenos-almoços para levar nos dias úteis entre as 6:30 e as 11:00 mediante uma sobretaxa.

Quartos

Sinta-se em casa num dos 1641 quartos com um minibar. As camas têm colchões pillowtop e roupa de alta qualidade. Para preencher os seus serões, tem à sua disposição uma seleção de canais por cabo e uma consola de videojogos. As casas de banho privativas dispõem de uma combinação polibã/banheira, artigos de higiene grátis e secadores de cabelo.

Localização

Uma estadia Palmer House a Hilton Hotel coloca-o no coração de Chicago, a 5 minutos a pé de Grant Park e de Millennium Park. Este hotel de luxo está a 0,4 km (0,2 mi) de Instituto de Artes e a 0,5 km (0,3 mi) de Cloud Gate.

O que há nas proximidades

State Street(0.1 milhas)
CIBC Theatre(0.1 milhas)
Grant Park(0.2 milhas)
Millennium Park(0.2 milhas)
Instituto de Artes(0.3 milhas)
Michigan Avenue(0.3 milhas)
Daley Plaza(0.3 milhas)
Chicago Cultural Center(0.3 milhas)
Chicago Theatre(0.3 milhas)
Cloud Gate(0.3 milhas)
James M. Nederlander Theatre(0.4 milhas)
Fine Arts Building(0.4 milhas)
Goodman Theater(0.4 milhas)
Auditorium Building and Theatre(0.5 milhas)
Roosevelt University(0.5 milhas)
Chicago Midway Airport (MDW)(12.5 milhas)
Chicago O'Hare International Airport (ORD)(19 milhas)
Chicago, Illinois (PWK-Aeroporto Executivo de Chicago)(26.7 milhas)

Selecione datas para continuar

From

US$ 230

/noite

Avaliações dos hóspedes

8.1

Muito Bom

Com base em 2.591 avaliações verificadas

Quem se hospeda aqui?

Negócios

28%

Casal

31%

Família

24%

Grupos

11%

Individual

4%

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

No Palmer House a Hilton Hotel, os viajantes admiram consistentemente o grandioso lobby histórico e a atmosfera, enquanto as críticas recorrentes se concentram em quartos pequenos e desatualizados e dificuldades operacionais, como longas filas no check-in, elevadores lentos e fechamentos temporários de instalações.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

No Palmer House a Hilton Hotel, os viajantes admiram consistentemente o grandioso lobby histórico e a atmosfera, enquanto as críticas recorrentes se concentram em quartos pequenos e desatualizados e dificuldades operacionais, como longas filas no check-in, elevadores lentos e fechamentos temporários de instalações.

Muitos hóspedes acham a equipe atenciosa e prestativa, embora a capacidade de resposta possa ser lenta e os quartos nem sempre estejam prontos no horário indicado. A localização central no Loop é amplamente elogiada pela facilidade de acesso a pé ao Art Institute, parques, teatros e transporte público. Espere um cenário histórico impressionante e conveniência, com qualidade variável dos quartos e consistência do serviço.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

O bar do lobby grandioso e os espaços comuns animados se destacam, e a academia recebe muitos elogios; no entanto, os hóspedes relatam repetidamente o fechamento da piscina, longas esperas por elevadores e estacionamento/valet caro, e alguns não gostam da taxa de destino/resort obrigatória.

Avaliações dos hóspedes relacionadas

8

Julie

5 de ago. de 2025

·

A estadia foi de 4 noites

Love the gym!

Love the gym!

10

Justin

3 de ago. de 2025

·

A estadia foi de 3 noites

Beautiful gilded age feel. Long wait for elevators is my only complaint

Beautiful gilded age feel. Long wait for elevators is my only complaint

4

Mary

13 de jul. de 2025

·

A estadia foi de 1 noite

Checked in and no one told us pool was closed. We had kids with us looking forward to swimming. When we complained they offered us 2 free brownies.

Checked in and no one told us pool was closed. We had kids with us looking forward to swimming. When we complained they offered us 2 free brownies.

6

Arturs

31 de mai. de 2025

·

A estadia foi de 1 noite

$25 “resort fee” gives you absolutely nothing of value. Beautiful pool prominently advertised was closed.

$25 “resort fee” gives you absolutely nothing of value. Beautiful pool prominently advertised was closed.

10

Cynthia

22 de mai. de 2025

·

A estadia foi de 2 noites

The hotel's history and close proximity to Millennium Park is the reason I chose the property. The gym was huge. Big disappointment that the pool was closed. I realize amenity fees are the norm, but wish they were not.

The hotel's history and close proximity to Millennium Park is the reason I chose the property. The gym was huge. Big disappointment that the pool was closed. I realize amenity fees are the norm, but wish they were not.

10

Sherri

30 de mar. de 2025

·

A estadia foi de 2 noites

Great restaurant and bar. Beautiful atmosphere. Close to transportation and activities.

Great restaurant and bar. Beautiful atmosphere. Close to transportation and activities.

10

Jocelyn

1 de jan. de 2025

·

A estadia foi de 1 noite

Beautiful historical hotel. Staff is super friendly and attentive. I love that I can text a number instead of calling the front desk for anything that I needed throughout my stay. Also amazing workout facility and pool area.

Beautiful historical hotel. Staff is super friendly and attentive. I love that I can text a number instead of calling the front desk for anything that I needed throughout my stay. Also amazing workout facility and pool area.

6

Robert

10 de nov. de 2024

·

A estadia foi de 2 noites

This is a beautiful building but too crowded with weekend guests to make this a pleasurable experience. Incredibly long,long waits for the elevator and for dining. No taxis in the area make you completely dependent on Uber or Lyft.

This is a beautiful building but too crowded with weekend guests to make this a pleasurable experience. Incredibly long,long waits for the elevator and for dining. No taxis in the area make you completely dependent on Uber or Lyft.

4

Thomas

3 de nov. de 2024

·

A estadia foi de 1 noite

Sleeping quarters were fine. Staff was friendly. Cleanliness not an issue. Bathroom was small and outdated. Service at check-in was awful, as was the availability of elevators. Waited almost thirty minutes to check in, and at least twenty minutes to get an elevator from the 15th floor to the street to make my final departure from the hotel. There were two convention groups at the hotel, but I can’t escape concluding that the Palmer House’s best days are behind it. It was certainly over-matched by the demands on it while I was there. Finally, the new mandatory “resort fee” was a rude shock and, in my view, totally uncalled for. The need for staff to explain it over and over to incoming guests at check-in had to be one of the reasons why that process was so slow and unpleasant. I have many fond memories of past stays at this Chicago landmark hotel, but have neither the wish nor the intention ever to go back there.

Sleeping quarters were fine. Staff was friendly. Cleanliness not an issue. Bathroom was small and outdated. Service at check-in was awful, as was the availability of elevators. Waited almost thirty minutes to check in, and at least twenty minutes to get an elevator from the 15th floor to the street to make my final departure from the hotel. There were two convention groups at the hotel, but I can’t escape concluding that the Palmer House’s best days are behind it. It was certainly over-matched by the demands on it while I was there. Finally, the new mandatory “resort fee” was a rude shock and, in my view, totally uncalled for. The need for staff to explain it over and over to incoming guests at check-in had to be one of the reasons why that process was so slow and unpleasant. I have many fond memories of past stays at this Chicago landmark hotel, but have neither the wish nor the intention ever to go back there.

10

Courtney

25 de ago. de 2024

·

A estadia foi de 2 noites

Hotel is perfect. Right in the middle of everything. Only flaw...Parking. Will make you dizzy...Both driving in the garage and paying for it...$54 a night. Be prepared.

Hotel is perfect. Right in the middle of everything. Only flaw...Parking. Will make you dizzy...Both driving in the garage and paying for it...$54 a night. Be prepared.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

Os relatos são mistos: vários hóspedes notam cheiros de mofo, papel de parede descascando, bolor ou mofo nos banheiros e limpeza ausente ou inadequada, enquanto outros encontraram seus quartos limpos.

Avaliações dos hóspedes relacionadas

2

Arturo

13 de out. de 2025

·

A estadia foi de 4 noites

I stayed at The Palmer House during the Chicago Marathon weekend and paid $750 per night. The location is perfect, but that’s the only positive thing I can say. The hotel is old, run-down, and poorly maintained. I requested a non-smoking room, but it reeked of cigarette smoke. The furniture was burned with cigarette marks, the bathroom fixtures were rusty and corroded, and the wallpaper was peeling off and stained with suspicious liquids. There was visible mold and humidity on the walls, ceilings, and even on the furniture. The bathroom had mold as well, and overall cleanliness was terrible. Service was practically non-existent — it’s impossible to reach anyone from the staff. Everything is handled through automated voicemail, and no one ever follows up. For such a high price, I expected at least basic comfort and cleanliness, but this hotel is far from it. Avoid staying here unless location is your only priority.

I stayed at The Palmer House during the Chicago Marathon weekend and paid $750 per night. The location is perfect, but that’s the only positive thing I can say. The hotel is old, run-down, and poorly maintained. I requested a non-smoking room, but it reeked of cigarette smoke. The furniture was burned with cigarette marks, the bathroom fixtures were rusty and corroded, and the wallpaper was peeling off and stained with suspicious liquids. There was visible mold and humidity on the walls, ceilings, and even on the furniture. The bathroom had mold as well, and overall cleanliness was terrible. Service was practically non-existent — it’s impossible to reach anyone from the staff. Everything is handled through automated voicemail, and no one ever follows up. For such a high price, I expected at least basic comfort and cleanliness, but this hotel is far from it. Avoid staying here unless location is your only priority.

8

D'Amber

27 de ago. de 2025

·

A estadia foi de 3 noites

It is a beautiful hotel. The room itself, though, was pretty beat up. The bathroom cabinet bottom portion was torn up and you could see the wood underneath and the bathroom smelled like mold or mildew. The rest of the room there were no issues, but the walls on that particular floor, seemed to not be in great shape either. Not sure why the smell as the room appeared very clean and housekeeping was constantly cleaning rooms.

It is a beautiful hotel. The room itself, though, was pretty beat up. The bathroom cabinet bottom portion was torn up and you could see the wood underneath and the bathroom smelled like mold or mildew. The rest of the room there were no issues, but the walls on that particular floor, seemed to not be in great shape either. Not sure why the smell as the room appeared very clean and housekeeping was constantly cleaning rooms.

6

Sarita

11 de ago. de 2025

·

A estadia foi de 1 noite

The Palmer House shows her age. Our first room had a leftover beach towel and other evidence that the room had not been cleaned. The second room was better but the wallpaper peeling and uncomfortable mattresses gave an old feeling. Will think seriously about whether to return ever.

The Palmer House shows her age. Our first room had a leftover beach towel and other evidence that the room had not been cleaned. The second room was better but the wallpaper peeling and uncomfortable mattresses gave an old feeling. Will think seriously about whether to return ever.

4

THOMAS

23 de jul. de 2025

·

A estadia foi de 3 noites

I stayed here on a weekly basis back in the 80's. It had been 40 years since I last stayed here, and it was great then. The lobby is still great, but that's it. Our room was horribly musty and dated, dirty towels in the closet, no coffee maker in the room, hair in the bathroom, pillows smelled like dirty feet. The lower level shops are all but gone. I will not stay here again.

I stayed here on a weekly basis back in the 80's. It had been 40 years since I last stayed here, and it was great then. The lobby is still great, but that's it. Our room was horribly musty and dated, dirty towels in the closet, no coffee maker in the room, hair in the bathroom, pillows smelled like dirty feet. The lower level shops are all but gone. I will not stay here again.

4

Nancy

3 de jul. de 2025

·

A estadia foi de 2 noites

Very dirty and room was not cleaned

Very dirty and room was not cleaned

4

Fengcai

26 de jun. de 2025

·

A estadia foi de 1 noite

The things in the room are old. Especially the bathroom is very dirty and the toilet hasn't been cleaned.

The things in the room are old. Especially the bathroom is very dirty and the toilet hasn't been cleaned.

4

Vannessa

26 de mai. de 2025

·

A estadia foi de 3 noites

Amazing location and near a lot so shopping and sites to see. Unfortunately, that is all. The hotel is old and dirty. Our room smelled so moldy and there was even mold on the ceiling in the bathroom. Extremely small bathroom and the door was dirty and old. The shower curtain has yellow stains at the bottom. Just awful.

Amazing location and near a lot so shopping and sites to see. Unfortunately, that is all. The hotel is old and dirty. Our room smelled so moldy and there was even mold on the ceiling in the bathroom. Extremely small bathroom and the door was dirty and old. The shower curtain has yellow stains at the bottom. Just awful.

4

Derek

14 de mai. de 2025

·

A estadia foi de 3 noites

I wish I could upload photos here. The halls on floors 14000 are absolutely disgusting the wall paper is falling off with holes in the walls. There was a plate in the hallway with food on it for four days, the clean crew just kept walking past it. The location is amazing because it’s so close to everything but yea as far cleanliness lol no. There was a huge crack in the wall in my room

I wish I could upload photos here. The halls on floors 14000 are absolutely disgusting the wall paper is falling off with holes in the walls. There was a plate in the hallway with food on it for four days, the clean crew just kept walking past it. The location is amazing because it’s so close to everything but yea as far cleanliness lol no. There was a huge crack in the wall in my room

6

Annamarie

21 de abr. de 2025

·

A estadia foi de 1 noite

Let me start by saying this is a stunning hotel. All of the staff we encountered were super friendly. We had a seamless check in. We arrived to our room and immediately noticed that the room needed some work. The paint on the inside of the bathroom door was peeling off. The wallpaper in the bathroom was separating from the wall in several places. There were mold spots on the ceiling in the bathroom as well. The carpet looked filthy and there were goopy streaks on a piece of the wall art. The washcloth I grabbed to use had a giant brown stain on it. Overall, a pleasant experience but feel as though the room wasn’t taken care of and cleaned properly. For an upscale hotel in the heart of Chicago, I expected a little more.

Let me start by saying this is a stunning hotel. All of the staff we encountered were super friendly. We had a seamless check in. We arrived to our room and immediately noticed that the room needed some work. The paint on the inside of the bathroom door was peeling off. The wallpaper in the bathroom was separating from the wall in several places. There were mold spots on the ceiling in the bathroom as well. The carpet looked filthy and there were goopy streaks on a piece of the wall art. The washcloth I grabbed to use had a giant brown stain on it. Overall, a pleasant experience but feel as though the room wasn’t taken care of and cleaned properly. For an upscale hotel in the heart of Chicago, I expected a little more.

4

Stephanie

24 de dez. de 2024

·

A estadia foi de 2 noites

The property itself is beautiful and historical, but unfortunately, our experience fell short. Upon check-in, our room had not been vacuumed and contained clothing from previous guests. My daughter’s room was even worse — the bed was made, but the room was unclean, with full garbage bins, a leaking toilet, and a dirty bathroom. Despite bringing these issues to the front desk, only the bathroom was partially cleaned, and the toilet continued leaking, with garbage still unemptied. For the price we paid, we expected far better attention to cleanliness and maintenance. Very disappointing.

The property itself is beautiful and historical, but unfortunately, our experience fell short. Upon check-in, our room had not been vacuumed and contained clothing from previous guests. My daughter’s room was even worse — the bed was made, but the room was unclean, with full garbage bins, a leaking toilet, and a dirty bathroom. Despite bringing these issues to the front desk, only the bathroom was partially cleaned, and the toilet continued leaking, with garbage still unemptied. For the price we paid, we expected far better attention to cleanliness and maintenance. Very disappointing.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos costumam ser pequenos e desatualizados, com banheiros apertados e ruído ocasional dos trens L próximos; as camas são geralmente confortáveis e alguns quartos parecem mais espaçosos.

Avaliações dos hóspedes relacionadas

6

Leslie C

8 de nov. de 2025

·

A estadia foi de 1 noite

Obviously once a grand venue in the heart of Chicago but rooms a little tired- overdue for updating to a proper Hilton standard.

Obviously once a grand venue in the heart of Chicago but rooms a little tired- overdue for updating to a proper Hilton standard.

6

scott

27 de out. de 2025

·

A estadia foi de 2 noites

Staff and service was good, room was clean but not as advertised for a Premium King room, much smaller. Small bathroom too.

Staff and service was good, room was clean but not as advertised for a Premium King room, much smaller. Small bathroom too.

10

Deziree

3 de set. de 2025

·

A estadia foi de 2 noites

My husband and I are architecture nerds. We booked the hotel because of it's proximity to down town. We were very pleasantly surprised by our luck when we walked into the lobby! Gorgeous! Our room was next to the L-train, which we definitely didn't mind as we thought it was fun! Our window opened so we listened to the sounds of the City for a while and the windows had sound proof glass so when closed we had no trouble sleeping. We loved the location to all things downtown and the history of the hotel! We were able to walk to literally everything we came to see!

My husband and I are architecture nerds. We booked the hotel because of it's proximity to down town. We were very pleasantly surprised by our luck when we walked into the lobby! Gorgeous! Our room was next to the L-train, which we definitely didn't mind as we thought it was fun! Our window opened so we listened to the sounds of the City for a while and the windows had sound proof glass so when closed we had no trouble sleeping. We loved the location to all things downtown and the history of the hotel! We were able to walk to literally everything we came to see!

8

MIKKI

11 de ago. de 2025

·

A estadia foi de 1 noite

I love this place. The lobby is awesome. Great bars and restaurant. Clientele are professional and well trained. The rooms can be small unless you upgrade. Our bathroom was very small this time. I'll still book here again.

I love this place. The lobby is awesome. Great bars and restaurant. Clientele are professional and well trained. The rooms can be small unless you upgrade. Our bathroom was very small this time. I'll still book here again.

10

Jennifer

7 de ago. de 2025

·

A estadia foi de 4 noites

Stay here every time I’m in Chicago. Rooms are spacious, the property has everything you need, coffee downstairs, have a drink in the beautiful lobby, the El has multiple stations right outside the door.

Stay here every time I’m in Chicago. Rooms are spacious, the property has everything you need, coffee downstairs, have a drink in the beautiful lobby, the El has multiple stations right outside the door.

8

Kristina

4 de ago. de 2025

·

A estadia foi de 1 noite

Overall, staff was super friendly and helpful. Was able to check-in 2 hours early. The hotel itself is older and a little dated so the shower and toilet were working but could use an upgrade. However the room was clean and beds were comfortable. Super convenient and so many places nearby- walking distance!!! Would definitely stay again if I came back, especially convenient for lollapalooza!!

Overall, staff was super friendly and helpful. Was able to check-in 2 hours early. The hotel itself is older and a little dated so the shower and toilet were working but could use an upgrade. However the room was clean and beds were comfortable. Super convenient and so many places nearby- walking distance!!! Would definitely stay again if I came back, especially convenient for lollapalooza!!

6

Kiyah

24 de jun. de 2025

·

A estadia foi de 2 noites

Hotel gives a vintage feel, for the aesthetic it should have a cheaper price tag. This was the most expensive room I’ve stayed in Chicago and also the most outdated, small and just no perks. Room was very noisy, you could hear the pipes from plumbing when other rooms used the facilities. Overall it was a 5/10

Hotel gives a vintage feel, for the aesthetic it should have a cheaper price tag. This was the most expensive room I’ve stayed in Chicago and also the most outdated, small and just no perks. Room was very noisy, you could hear the pipes from plumbing when other rooms used the facilities. Overall it was a 5/10

8

Alfredo

25 de abr. de 2025

·

A estadia foi de 2 noites

If you come from a bigger city this might not bother you at all. Room a bit noisy due to proximity to train

If you come from a bigger city this might not bother you at all. Room a bit noisy due to proximity to train

8

Tamiko

21 de mar. de 2025

·

A estadia foi de 2 noites

The highlight of the property is that is 200 years old. The architecture is beautiful. The bathroom is cramped and my room was cramped. There was not a lot of space to move around.

The highlight of the property is that is 200 years old. The architecture is beautiful. The bathroom is cramped and my room was cramped. There was not a lot of space to move around.

10

Leo

31 de jan. de 2025

·

A estadia foi de 1 noite

A grand old hotel dripping with style. I would stay there again in a heartbeat. Smallish rooms unless a pricey upgrade is ordered.

A grand old hotel dripping with style. I would stay there again in a heartbeat. Smallish rooms unless a pricey upgrade is ordered.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

A equipe é frequentemente descrita como amigável e prestativa, mas muitas avaliações mencionam longas filas no check-in, atraso na preparação dos quartos, dificuldade em entrar em contato com a recepção e acompanhamento irregular.

Avaliações dos hóspedes relacionadas

10

Musa

24 de out. de 2025

·

A estadia foi de 2 noites

Staff is exceptionally warm. Very welcoming place

Staff is exceptionally warm. Very welcoming place

10

James

21 de set. de 2025

·

A estadia foi de 4 noites

The hotel and room were beautiful with just the right amount of comfort. My only suggestion is the concierge provided us list of things instead of any real assistance. They did recommend a breakfast place but when asking about theater they gave us some paper and said these are the shows playing. It was sort of odd and something I could do via the internet.

The hotel and room were beautiful with just the right amount of comfort. My only suggestion is the concierge provided us list of things instead of any real assistance. They did recommend a breakfast place but when asking about theater they gave us some paper and said these are the shows playing. It was sort of odd and something I could do via the internet.

10

Heather

19 de set. de 2025

·

A estadia foi de 3 noites

Hotel was very nice with terrific service.

Hotel was very nice with terrific service.

10

Brandi

14 de set. de 2025

·

A estadia foi de 2 noites

Quick weekend trip. Beautiful hotel. Great location. Great service.

Quick weekend trip. Beautiful hotel. Great location. Great service.

6

Jordan

1 de ago. de 2025

·

A estadia foi de 1 noite

check in was complex and busy with a long line

check in was complex and busy with a long line

10

Tristan

11 de mai. de 2025

·

A estadia foi de 2 noites

We had an exceptional stay! I planned this trip to celebrate my husband’s 40th birthday, and the staff went above and beyond to make it truly special. From the moment we arrived, everyone was incredibly attentive and welcoming. Jay and his assistant Luis really stood out—Jay even made sure we knew Luis would be available if we needed anything when he wasn’t around, which was such a thoughtful touch. Amber, our waitress, and Marty, one of the bartenders we remember, also provided fantastic service. Even with weddings happening throughout the weekend, we always felt like VIP guests. This was a memorable experience from start to finish, and we’ll definitely be leaving five stars for the outstanding service. Highly recommend!

We had an exceptional stay! I planned this trip to celebrate my husband’s 40th birthday, and the staff went above and beyond to make it truly special. From the moment we arrived, everyone was incredibly attentive and welcoming. Jay and his assistant Luis really stood out—Jay even made sure we knew Luis would be available if we needed anything when he wasn’t around, which was such a thoughtful touch. Amber, our waitress, and Marty, one of the bartenders we remember, also provided fantastic service. Even with weddings happening throughout the weekend, we always felt like VIP guests. This was a memorable experience from start to finish, and we’ll definitely be leaving five stars for the outstanding service. Highly recommend!

6

james

16 de abr. de 2025

·

A estadia foi de 1 noite

Customer service could of been more informable at check in

Customer service could of been more informable at check in

8

Cynthia

3 de jan. de 2025

·

A estadia foi de 3 noites

In general it was very nice. Lobby was lovely, elevators quick, workout room very nice. But we waited in line for over 90 minutes just to check in. There were over 60 people checking in and only one person working the general side and another working the honors side. We nearly missed our show and others were late for a Bears game. It was ridiculously understaffed when you knew how many would be checking in.

In general it was very nice. Lobby was lovely, elevators quick, workout room very nice. But we waited in line for over 90 minutes just to check in. There were over 60 people checking in and only one person working the general side and another working the honors side. We nearly missed our show and others were late for a Bears game. It was ridiculously understaffed when you knew how many would be checking in.

2

Aaron

23 de dez. de 2024

·

A estadia foi de 1 noite

The check-in was terrible. I arrived at the 3pm check-in time. Waited in a long line for 25 minutes as 1 person at front desk checked everyone in. Then they tell me my room is not ready, they will put a rush on it & they will text me when available. We got tired of waiting around trying to entertain our toddler so we went to dinner. 2 hours later they text it’s ready. We come back after dinner at 7pm to get our room keys, go to the room & find someone is already in the room. Go back to front desk & have to wait for another 20 minutes while they transfer us to another room. All of this is going on while I have a crying toddler that’s tired because I can’t get access to a room until 7:30pm. I tried calling Hilton and the hotel to see if we could get any compensation for these issues. They all said I need to talk to the front desk. The front desk comp’d us free breakfast. Which means nothing since we already have plans for breakfast at a restaurant in the morning. Hands down, worst check-in ever.

The check-in was terrible. I arrived at the 3pm check-in time. Waited in a long line for 25 minutes as 1 person at front desk checked everyone in. Then they tell me my room is not ready, they will put a rush on it & they will text me when available. We got tired of waiting around trying to entertain our toddler so we went to dinner. 2 hours later they text it’s ready. We come back after dinner at 7pm to get our room keys, go to the room & find someone is already in the room. Go back to front desk & have to wait for another 20 minutes while they transfer us to another room. All of this is going on while I have a crying toddler that’s tired because I can’t get access to a room until 7:30pm. I tried calling Hilton and the hotel to see if we could get any compensation for these issues. They all said I need to talk to the front desk. The front desk comp’d us free breakfast. Which means nothing since we already have plans for breakfast at a restaurant in the morning. Hands down, worst check-in ever.

6

Sandra

28 de out. de 2024

·

A estadia foi de 1 noite

They need more (and better) staff. Absolutely no communication with the front desk or operator. Our room was not ready and it was hard to find anyone to obtain another room

They need more (and better) staff. Absolutely no communication with the front desk or operator. Our room was not ready and it was hard to find anyone to obtain another room

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Consistentemente elogiada por sua localização central no Loop, que permite fácil acesso a pé ao Art Institute, parques, teatros, lojas e várias linhas de trem L.

Avaliações dos hóspedes relacionadas

10

Bridget

6 de set. de 2025

·

A estadia foi de 2 noites

Was visiting Chicago to go to an exhibition at the Art Institute of Chicago. The hotel is close by and close to lots of things to do. Highly recommend.

Was visiting Chicago to go to an exhibition at the Art Institute of Chicago. The hotel is close by and close to lots of things to do. Highly recommend.

10

Will

10 de ago. de 2025

·

A estadia foi de 1 noite

Great location. Very walkable and easy access to food and entertainment.

Great location. Very walkable and easy access to food and entertainment.

10

Todd

6 de ago. de 2025

·

A estadia foi de 3 noites

Central location to everything

Central location to everything

10

Pam

20 de jul. de 2025

·

A estadia foi de 1 noite

A great place to stay within walking distance of Art Institute, Pfitzger, Bean, and Monroe Harbor.

A great place to stay within walking distance of Art Institute, Pfitzger, Bean, and Monroe Harbor.

10

Veronica Faye

8 de jun. de 2025

·

A estadia foi de 3 noites

Very close to The Art Institute of Chicago, Millennium Park, and other fun destinations. The train from Midway to the hotel is very convenient. The staff is really friendly and helpful. 10/10 would stay here again.

Very close to The Art Institute of Chicago, Millennium Park, and other fun destinations. The train from Midway to the hotel is very convenient. The staff is really friendly and helpful. 10/10 would stay here again.

10

Athanasios

27 de mai. de 2025

·

A estadia foi de 1 noite

Location was great, walkable to anywhere in downtown Chicago, Millennium Park, Soldier Field, etc.

Location was great, walkable to anywhere in downtown Chicago, Millennium Park, Soldier Field, etc.

10

Victoria

26 de mai. de 2025

·

A estadia foi de 4 noites

This is a historic property in downtown Chicago. It was close to the Loop, where we wanted to be this trip.

This is a historic property in downtown Chicago. It was close to the Loop, where we wanted to be this trip.

10

Paul

23 de mar. de 2025

·

A estadia foi de 4 noites

Great location and wonderful historical hotel with lots of updated comforts.

Great location and wonderful historical hotel with lots of updated comforts.

10

Maurice

18 de mar. de 2025

·

A estadia foi de 3 noites

Pretty lobby with parking garage across the street. Love the location

Pretty lobby with parking garage across the street. Love the location

10

Bianca Nicole

15 de nov. de 2024

·

A estadia foi de 5 noites

Great location. Beautiful hotel

Great location. Beautiful hotel

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

Os hóspedes apreciam o bar do lobby, os coquetéis e o famoso brownie, mas notam preços altos, espera pelo café da manhã, serviço de quarto limitado e opções desiguais.

Avaliações dos hóspedes relacionadas

10

Jennifer

3 de ago. de 2025

·

A estadia foi de 1 noite

We were really happy with our experience at the Palmer House. The room was really nice and the hotel was in walking distance to Millennium Park, Grant Park, shopping, etc. We were dining and a manager came up just to say hi and find out if we were happy (we were). He started talking about how Palmer House invented the brownie and gave us brownies to try (delicious!). This was Lollapalooza weekend and he clearly had a lot to do - he still took the time to give individual attention. Very impressed with the service. The Lockwood Room is also gorgeous. It’s a great place to grab drinks. (And for coffee addicts like me, there is Starbucks on the property.) Very happy with our experience - perfect from start to finish. We will be staying here again.

We were really happy with our experience at the Palmer House. The room was really nice and the hotel was in walking distance to Millennium Park, Grant Park, shopping, etc. We were dining and a manager came up just to say hi and find out if we were happy (we were). He started talking about how Palmer House invented the brownie and gave us brownies to try (delicious!). This was Lollapalooza weekend and he clearly had a lot to do - he still took the time to give individual attention. Very impressed with the service. The Lockwood Room is also gorgeous. It’s a great place to grab drinks. (And for coffee addicts like me, there is Starbucks on the property.) Very happy with our experience - perfect from start to finish. We will be staying here again.

8

Janie

25 de mai. de 2025

·

A estadia foi de 2 noites

Beautiful Hotel. Great history. Comfortable beds. Great Location. Awesome espresso martinis!

Beautiful Hotel. Great history. Comfortable beds. Great Location. Awesome espresso martinis!

10

Erin

23 de mai. de 2025

·

A estadia foi de 2 noites

Beautiful hotel, restaurant and bar were wonderful (best burger we have ever had). Staff were very friendly though we asked for extra towels and never received them. Could not have asked for a better location.

Beautiful hotel, restaurant and bar were wonderful (best burger we have ever had). Staff were very friendly though we asked for extra towels and never received them. Could not have asked for a better location.

8

Thomas

22 de mai. de 2025

·

A estadia foi de 3 noites

The hummus at the bar was good

The hummus at the bar was good

10

Sherri

30 de mar. de 2025

·

A estadia foi de 2 noites

Great restaurant and bar. Beautiful atmosphere. Close to transportation and activities.

Great restaurant and bar. Beautiful atmosphere. Close to transportation and activities.

10

Christian

28 de mar. de 2025

·

A estadia foi de 1 noite

From our first interaction with the doorman this hotel proved to be exceptional. Beautiful interior architecture. Great customer service. Plenty of dining options. Definitely will be returning

From our first interaction with the doorman this hotel proved to be exceptional. Beautiful interior architecture. Great customer service. Plenty of dining options. Definitely will be returning

10

Wendy

11 de mar. de 2025

·

A estadia foi de 2 noites

Fantastic art deco hotel. Just sipping a cocktail at the lobby bar is a privilege.

Fantastic art deco hotel. Just sipping a cocktail at the lobby bar is a privilege.

10

Larry

23 de fev. de 2025

·

A estadia foi de 2 noites

Beautiful lobby. Welcoming staff. Difficult to get breakfast table needs 20 minute wait. Perhaps advanced reservation needed.

Beautiful lobby. Welcoming staff. Difficult to get breakfast table needs 20 minute wait. Perhaps advanced reservation needed.

8

Trista

31 de jan. de 2025

·

A estadia foi de 1 noite

The pool was nice for the kids and it was super close to the Chicago Symphony Orchestra. There are no microwaves or coffee makers in the room. So snacking on leftovers in the middle of the night is not an option. And the line for starbucks in the hotel was about an hour wait. Dunkin Donuts is right around the corner. This hotel is gorgeous!

The pool was nice for the kids and it was super close to the Chicago Symphony Orchestra. There are no microwaves or coffee makers in the room. So snacking on leftovers in the middle of the night is not an option. And the line for starbucks in the hotel was about an hour wait. Dunkin Donuts is right around the corner. This hotel is gorgeous!

8

Michael

29 de jan. de 2025

·

A estadia foi de 2 noites

Limited bar/dining access.

Limited bar/dining access.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

10

Clifton

18 de jul. de 2026

·

A estadia foi de 1 noite

Awesome trip with historic features

Awesome trip with historic features

10

Kirsten

17 de jul. de 2026

·

A estadia foi de 1 noite

The room was updated, spacious, and comfy for an old hotel. The hallways were kinda dark & could use more lighting but I found it spooky fun. The elevator system is a little crazy but as long as you're patient, it's not too bad. It's conveniently located from Millennium/Grant Park. Would definitely stay at the Palmer House again.

The room was updated, spacious, and comfy for an old hotel. The hallways were kinda dark & could use more lighting but I found it spooky fun. The elevator system is a little crazy but as long as you're patient, it's not too bad. It's conveniently located from Millennium/Grant Park. Would definitely stay at the Palmer House again.

10

antonio

16 de jul. de 2026

·

A estadia foi de 4 noites

Very nice hotel !! Nice lobby to grab something to eat or grab a drink. On the weekend they had solo musician who sounded great. Hotel is in a very good location walking distance to alot of tourist area's.

Very nice hotel !! Nice lobby to grab something to eat or grab a drink. On the weekend they had solo musician who sounded great. Hotel is in a very good location walking distance to alot of tourist area's.

10

Jodi

13 de jul. de 2026

·

A estadia foi de 1 noite

The Establishment is well maintained and staff is accommodating. Hotel was very busy that weekend but service was still top notch

The Establishment is well maintained and staff is accommodating. Hotel was very busy that weekend but service was still top notch

8

Lissette

13 de jul. de 2026

·

A estadia foi de 1 noite

The rooms are not impressive, but the rest of the hotel is very nice.

The rooms are not impressive, but the rest of the hotel is very nice.

17 E Monroe St, Distrito dos Teatros, Chicago, Illinois, Estados Unidos

Localização

Uma estadia Palmer House a Hilton Hotel coloca-o no coração de Chicago, a 5 minutos a pé de Grant Park e de Millennium Park. Este hotel de luxo está a 0,4 km (0,2 mi) de Instituto de Artes e a 0,5 km (0,3 mi) de Cloud Gate.

State Street(0.1 milhas)

CIBC Theatre(0.1 milhas)

Grant Park(0.2 milhas)

Millennium Park(0.2 milhas)

Instituto de Artes(0.3 milhas)

Michigan Avenue(0.3 milhas)

Mais informações sobre a localização

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 15:00 a 00:00

Antes das 11:00

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que pode solicitar.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Preços para as próximas datas

agosto 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
						1
2	3	4	5	6	7	8
9	10	11	12	13	14	15
16	17	18 $355	19 $323	20 $299	21 $306	22 $284
23 $218	24 $259	25 $250	26 $258	27 $406	28 $586	29 $247
30 $250	31 $221

setembro 2026

Mais barato

Mais caro

Preço por noite em USD para 2 hóspedes (com impostos e taxas)

2026-08-18: 355.10928844049073USD
2026-08-19: 323.15044388275146USD
2026-08-20: 298.7374110584717USD
2026-08-21: 305.64169827239994USD
2026-08-22: 284.2840003540955USD
2026-08-23: 217.75592062451173USD
2026-08-24: 258.7880229945679USD
2026-08-25: 250.09899983264162USD
2026-08-26: 257.7819926871338USD
2026-08-27: 405.9165285852661USD
2026-08-28: 586.2805521978149USD
2026-08-29: 247.39968765789797USD
2026-08-30: 250.2253070563965USD
2026-08-31: 221.31944198388672USD
2026-09-01: 243.20996086880496USD
2026-09-02: 241.09886632302857USD
2026-09-03: 276.85771294104006USD
2026-09-04: 461.7903673040161USD
2026-09-05: 567.6823270878906USD
2026-09-06: 247.90851166879273USD
2026-09-07: 173.1862773630066USD
2026-09-08: 173.1862773630066USD
2026-09-09: 173.1862773630066USD
2026-09-10: 203.75937299517824USD
2026-09-11: 232.6219549977417USD
2026-09-12: 311.9778154985962USD
2026-09-13: 307.21430467382817USD
2026-09-14: 543.7841927806397USD
2026-09-15: 565.7175874071045USD
2026-09-16: 550.6812543429565USD
2026-09-17: 317.0877679822388USD
2026-09-18: 313.2469091124878USD
2026-09-19: 348.6579858268433USD
2026-09-20: 307.21430467382817USD
2026-09-21: 307.21430467382817USD
2026-09-22: 307.21430467382817USD
2026-09-23: 307.21430467382817USD
2026-09-24: 307.21430467382817USD
2026-09-25: 313.2469091124878USD
2026-09-26: 313.2469091124878USD
2026-09-27: 314.43885826947024USD
2026-09-28: 307.21430467382817USD
2026-09-29: 314.43885826947024USD
2026-09-30: 314.43885826947024USD
2026-10-01: 314.43885826947024USD
2026-10-02: 273.00357162347416USD
2026-10-03: 314.43885826947024USD
2026-10-04: 317.0877679822388USD
2026-10-05: 467.4801074897461USD
2026-10-06: 471.07922580926515USD
2026-10-07: 314.43885826947024USD
2026-10-08: 317.0877679822388USD
2026-10-09: 317.0877679822388USD
2026-10-10: 1157.1473727142334USD
2026-10-11: 944.6335914940186USD
2026-10-12: 307.21430467382817USD
2026-10-13: 313.4098758922119USD
2026-10-14: 314.43885826947024USD
2026-10-15: 313.2469091124878USD
2026-10-16: 313.2469091124878USD
2026-10-17: 313.2469091124878USD
2026-10-18: 525.6306994434204USD

Os funcionários da receção irão receber os clientes à chegada. Recomenda-se que os hóspedes descarreguem a aplicação do alojamento Hilton Honors antes do check-in. Em caso de dúvida, contacte o alojamento através dos dados que constam da confirmação da reserva. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.

O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.

Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
Este alojamento aceita cartões de crédito, cartões de débito e numerário
O alojamento dispõe dos seguintes elementos de segurança: detetor de monóxido de carbono, extintor, detetor de fumo, sistema de segurança e kit de primeiros socorros.
O alojamento indica que segue as práticas de limpeza e desinfeção descritas nas recomendações da CleanStay (Hilton).

A piscina está aberta das 5:30 às 21:00.
Terá de efetuar uma reserva se quiser desfrutar de massagens ou aceder a tratamentos de spa. As reservas poderão ser efetuadas contactando Este hotel antes da chegada, utilizando as informações que constam na sua confirmação de reserva.
O alojamento permite a estadia grátis de crianças com idade igual ou inferior a 17 anos, desde que ocupem o mesmo quarto que os pais ou responsáveis e utilizem as camas existentes.
O alojamento dispõe de quartos contíguos/comunicantes, sujeitos a disponibilidade. Contacte diretamente o alojamento através do número de telefone incluído na confirmação de reserva.

O estacionamento está sujeito a restrições de altura dos veículos.

O alojamento disponibiliza check-out sem contacto.
Este alojamento aberto à comunidade LGBTQ+ aceita clientes de qualquer orientação sexual e identidade de género.

Tarifa de pequeno-almoço takeaway: de 15 USD a 30 USD por pessoa (valores aproximados)
Tarifa de estacionamento coberto sem assistência: 57 USD por noite (entradas e saídas ilimitadas)
Tarifa de estacionamento com motorista: 85 USD por noite (entradas e saídas ilimitadas)
Estadia de animais de estimação: 75 USD por alojamento, por estadia
Os animais de serviço estão isentos de taxas
Check-in antecipado disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
Check-out tardio disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
Frigorífico: 40 USD por estadia
Cama desdobrável: 55.0 USD por estadia

A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.