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Sheraton West Des Moines

129 US$

/ noche

Promedio para septiembre

Sheraton West Des Moines - Image 1

Sheraton West Des Moines - Habitación

Sheraton West Des Moines - Habitación

Sheraton West Des Moines - Recepción

Sheraton West Des Moines - Piscina

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129 US$

/ noche

Promedio para septiembre

Precios medios mensuales

En Sheraton West Des Moines, los precios por noche son de 114 US$ de media en el mes más barato (noviembre) y de 178 US$ en el mes más caro (agosto), según los últimos 12 meses.

Precio medio por noche en Sheraton West Des Moines por mes, últimos 12 meses (USD)
Mes	Precio medio
enero	114 US$
febrero	125 US$
marzo	120 US$
abril	141 US$
mayo	142 US$
junio	149 US$
julio	154 US$
agosto	178 US$
septiembre	129 US$
octubre	144 US$
noviembre	114 US$
diciembre	119 US$

Más caro: agosto (aprox. 178 US$)

Más barato: noviembre (aprox. 114 US$)

Acerca de esta propiedad

No te pierdas instalaciones recreativas como una piscina cubierta o gimnasio: ¡lo pasarás en grande! Otros servicios de este hotel incluyen conexión a Internet wifi (de pago), servicios de conserjería y una tienda de recuerdos.

Servicios

No te pierdas instalaciones recreativas como una piscina cubierta o gimnasio: ¡lo pasarás en grande! Otros servicios de este hotel incluyen conexión a Internet wifi (de pago), servicios de conserjería y una tienda de recuerdos.

Servicios empresariales

Tendrás un centro de negocios abierto las 24 horas, check-in exprés y check-out exprés a tu disposición. ¿Estás organizando un evento en West Des Moines? En este hotel tienes a tu disposición 2 metros cuadrados de espacio con zona para conferencias y salas de reuniones. Se ofrece servicio de transporte a la estación de autobuses de pago y un aparcamiento sin asistencia (de pago).

Comida

Prueba deliciosos platos sin moverte de este hotel, que cuenta con un restaurante y ofrece servicio de habitaciones con horario limitado. Qué mejor forma de acabar el día que con una bebida en el bar o lounge. Se ofrece un desayuno a la carta todos los días con un coste adicional.

Habitaciones

Te sentirás como en tu propia casa en cualquiera de las 285 habitaciones. La conexión a wifi de pago te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por cable. El baño parcialmente abierto con ducha y bañera combinadas está provisto de artículos de higiene personal gratuitos y secadores de pelo. Entre las comodidades, se incluyen caja fuerte, escritorio y teléfono.

Ubicación

Si decides alojarte en Sheraton West Des Moines Hotel de West Des Moines, estarás en las afueras y a menos de diez minutos en coche de Centro comercial Jordan Creek Town Center y Drake University. Además, este hotel se encuentra a 13,3 km de Iowa Events Center (centro de eventos y convenciones) y a 13,8 km de Casey's Center.

Qué hay cerca

Centro acuático de Clive(0.8 millas)
Valley West Mall(1.3 millas)
Mercy Medical Center West Lakes (centro médico)(1.4 millas)
UnityPoint Health - Methodist West Hospital(1.6 millas)
Greenbelt Trail(1.6 millas)
MercyOne Mills Civic Express Care(2.9 millas)
Des Moines Golf & Country Club(3 millas)
Estadio Valley(3.1 millas)
Museo al aire libre Living History Farms(1.9 millas)
Pump It Up(3.2 millas)
Centro comercial Jordan Creek Town Center(3.2 millas)
West Glen Town Center (desarrollo urbano)(3.3 millas)
Cinemark Century Jordan Creek 20(3.8 millas)
Ridge Pointe Park(3.9 millas)
Buccaneer Arena(4.4 millas)
El aeropuerto más práctico para llegar a Sheraton West Des Moines Hotel se encuentra en Aeropuerto Internacional de Des Moines (DSM)(15.5 millas)

Aparcamiento
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Servicio de tintorería

Ubicación

1800 50th Street, Des Moines, Iowa, Estados Unidos

Centro acuático de Clive (0.8 millas)

Valley West Mall (1.3 millas)

Mercy Medical Center West Lakes (centro médico) (1.4 millas)

UnityPoint Health - Methodist West Hospital (1.6 millas)

Greenbelt Trail (1.6 millas)

MercyOne Mills Civic Express Care (2.9 millas)

Más información sobre la ubicación

Reseñas de los huéspedes

8.3

Muy bueno

Basado en 1002 comentarios verificados

¿Quién se queda aquí?

Trabajo

32%

Pareja

23%

Familia

32%

Grupo

5%

Solo/a

5%

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

En el Sheraton West Des Moines, los viajeros elogian con frecuencia al personal amable, la conveniente ubicación cerca de la I‑80/I‑35 y el atractivo vestíbulo con cascada, al tiempo que muchos también señalan habitaciones limpias, generalmente cómodas que suelen ser tranquilas y espaciosas.

Más información

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Opiniones de los huéspedes

En el Sheraton West Des Moines, los viajeros elogian con frecuencia al personal amable, la conveniente ubicación cerca de la I‑80/I‑35 y el atractivo vestíbulo con cascada, al tiempo que muchos también señalan habitaciones limpias, generalmente cómodas que suelen ser tranquilas y espaciosas.

Las desventajas comunes incluyen el estacionamiento de pago y el Wi‑Fi con costo adicional, ascensores lentos o concurridos durante los torneos, y ruido ocasional. Varios huéspedes informan sobre mantenimiento de las habitaciones envejecido o inconsistente (aire acondicionado o inodoros, televisores pequeños), servicio de limpieza intermitente y problemas con la piscina, además de la falta de jacuzzi. Espere una estancia conveniente con un servicio acogedor y habitaciones sólidas, pero presupueste gastos adicionales y logística variable en los períodos de mayor afluencia.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Atractivo vestíbulo con una cascada, y el bar y restaurante en el lugar son populares. Los problemas recurrentes incluyen el estacionamiento de pago (a veces a través de una aplicación), ascensores lentos o concurridos cuando hay mucha gente, cierres de la piscina o agua sucia, la ausencia de jacuzzi y máquinas de hielo ocasionalmente averiadas.

Reseñas de huéspedes relacionadas

4

Brian

18 may 2025

·

Se alojó 1 noche

The shower was terrible. The pools water was horribly out of balance-absolute lack of attention. No hot tub??? Will not book this hotel in the future.

The shower was terrible. The pools water was horribly out of balance-absolute lack of attention. No hot tub??? Will not book this hotel in the future.

2

Carla

2 jul 2025

·

Se alojó 5 noches

We've stayed at this property before and liked the location and ease of use when we're in Des Moines. This 5 night stay will be our last at this property. Upon check-in, we found out there was now a $10/night parking fee. In West Des Moines. In an unsecured, uncovered lot. That we had to pay ourselves via a 3rd party. Absolutely unacceptable. I asked about cancelling our reservation and was told there was a 48 hour policy, so we decided to stay. The shower head in our room (807) was broken. I reported it. Never fixed. We set the thermostat to 60. I doubt the room ever got below 70. Des Moines was in the middle of a heat wave, but the pool was "Closed For Maintenance" for at least half of our stay. When I checked out at 10:45am Saturday 6/28 there was only one person working the desk. I waited for 15 minutes to check out to make it clear our visit had been less than pleasant. The clerk said "I'm sorry to hear that" and nothing else. There was still a line when I left. I've stayed in Motel 6's with exponentially greater focus on customer care and satisfaction. I don't know what's happened to this property, but it poisoned my opinion of it and definitely soured my overall opinion of Sheraton and Marriott in general. Please turn it into a Spirit Halloween store and be done with it.

We've stayed at this property before and liked the location and ease of use when we're in Des Moines. This 5 night stay will be our last at this property. Upon check-in, we found out there was now a $10/night parking fee. In West Des Moines. In an unsecured, uncovered lot. That we had to pay ourselves via a 3rd party. Absolutely unacceptable. I asked about cancelling our reservation and was told there was a 48 hour policy, so we decided to stay. The shower head in our room (807) was broken. I reported it. Never fixed. We set the thermostat to 60. I doubt the room ever got below 70. Des Moines was in the middle of a heat wave, but the pool was "Closed For Maintenance" for at least half of our stay. When I checked out at 10:45am Saturday 6/28 there was only one person working the desk. I waited for 15 minutes to check out to make it clear our visit had been less than pleasant. The clerk said "I'm sorry to hear that" and nothing else. There was still a line when I left. I've stayed in Motel 6's with exponentially greater focus on customer care and satisfaction. I don't know what's happened to this property, but it poisoned my opinion of it and definitely soured my overall opinion of Sheraton and Marriott in general. Please turn it into a Spirit Halloween store and be done with it.

10

Amy

9 ago 2025

·

Se alojó 2 noches

The elevators were slow. Other than that great experience. The Waterfall restaurant was convenient and delicious!

The elevators were slow. Other than that great experience. The Waterfall restaurant was convenient and delicious!

10

Jamie

15 jul 2024

·

Se alojó 2 noches

Very clean. Slow elevator when busy but not a huge deal.

Very clean. Slow elevator when busy but not a huge deal.

6

Diana

24 may 2025

·

Se alojó 2 noches

Room was clean. Housekeeping came around in the morning offering more towels if needed. They have big bottles of shampoo, conditioner, body wash, lotion and hand wash. How sanitary is reusing bottles between your clientele? I thought it was rather gross and the body wash and shampoo was watered down. I know watered down products when I see them! Very few of the ice machines were working and was very frustrating to traipse all over looking for a working ice machine! They tried charging me a $10 parking fee, and I didn’t even drive!! They did remove it from my bill, after I complained. It wasn’t worth the extra money to stay at this hotel. I’ll find a cheaper place with working ice machines!!

Room was clean. Housekeeping came around in the morning offering more towels if needed. They have big bottles of shampoo, conditioner, body wash, lotion and hand wash. How sanitary is reusing bottles between your clientele? I thought it was rather gross and the body wash and shampoo was watered down. I know watered down products when I see them! Very few of the ice machines were working and was very frustrating to traipse all over looking for a working ice machine! They tried charging me a $10 parking fee, and I didn’t even drive!! They did remove it from my bill, after I complained. It wasn’t worth the extra money to stay at this hotel. I’ll find a cheaper place with working ice machines!!

10

Kimberly

29 sept 2025

·

Se alojó 1 noche

We love the bar and restaurant area!

We love the bar and restaurant area!

10

STEVI

22 dic 2024

·

Se alojó 1 noche

Stayed for one night with kids before my son was shipping off for boot camp. Hotel is beautiful. Gym and pool area are nice, unfortunately no hot tub. Chose this hotel as that is where the recruits were staying and it allowed the kids a little more time with their brother before he left. Beds were comfortable and the shower had good water pressure. Restaurant inside of the hotel. Breakfast was amazing, Buffet style dining with a wide varitey of options to choose from. Would absolutely stay again.

Stayed for one night with kids before my son was shipping off for boot camp. Hotel is beautiful. Gym and pool area are nice, unfortunately no hot tub. Chose this hotel as that is where the recruits were staying and it allowed the kids a little more time with their brother before he left. Beds were comfortable and the shower had good water pressure. Restaurant inside of the hotel. Breakfast was amazing, Buffet style dining with a wide varitey of options to choose from. Would absolutely stay again.

6

Ken

2 jun 2025

·

Se alojó 1 noche

The hotel charges for parking, even though the parking lot is very large. Worse, you have to pay for the parking through a third-party app, which is a big hassle. Stop nickel and diming your guests!

The hotel charges for parking, even though the parking lot is very large. Worse, you have to pay for the parking through a third-party app, which is a big hassle. Stop nickel and diming your guests!

4

Douglas

16 jul 2024

·

Se alojó 1 noche

This is a 4 star hotel with 1 star service. The star in this case is the 1 employee dealing with a constant mob of people. 1 person at the front desk. One. This is a 10 story hotel. There are only two elevators that service the ENTIRE hotel. They are fine, fancy, glass affairs that are oddly shaped and barely accomodate a baggage cart. At the ground floor there is a constant press of humanity vying for position in line to gain entry to the next elevator to reach ground. The area that the fancy, sloth speed elevators are located is extremely cramped and bottle-necked. It allows little room for people to exit the elevators due to the press of humanity and limited space. The wait to get on an elevator during normal hours was way too long and a constant common complaint among other people staying at the hotel. I am a senior citizen. I called guest services and asked for 2 extra bath towels. This fancy hotel provides 3 to a room. I was answered with, "well it might take a minute to get those to you but if you come down to the front desk I can hand them to you." Ok I said. I made the trek down, only to be ignored because the single employee there had 150 people in line in front of her. I made the trek back upstairs to my room. I called \'guest services\' again with the same request for 2 towels and received the same spiel. I told them I could wait for them because I had all night. The towels never arrived. They are woefully understaffed. I\'d like a refund and an apology.

This is a 4 star hotel with 1 star service. The star in this case is the 1 employee dealing with a constant mob of people. 1 person at the front desk. One. This is a 10 story hotel. There are only two elevators that service the ENTIRE hotel. They are fine, fancy, glass affairs that are oddly shaped and barely accomodate a baggage cart. At the ground floor there is a constant press of humanity vying for position in line to gain entry to the next elevator to reach ground. The area that the fancy, sloth speed elevators are located is extremely cramped and bottle-necked. It allows little room for people to exit the elevators due to the press of humanity and limited space. The wait to get on an elevator during normal hours was way too long and a constant common complaint among other people staying at the hotel. I am a senior citizen. I called guest services and asked for 2 extra bath towels. This fancy hotel provides 3 to a room. I was answered with, "well it might take a minute to get those to you but if you come down to the front desk I can hand them to you." Ok I said. I made the trek down, only to be ignored because the single employee there had 150 people in line in front of her. I made the trek back upstairs to my room. I called \'guest services\' again with the same request for 2 towels and received the same spiel. I told them I could wait for them because I had all night. The towels never arrived. They are woefully understaffed. I\'d like a refund and an apology.

10

Siobhan

19 sept 2025

·

Se alojó 1 noche

Loved the falling water.

Loved the falling water.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Muchos huéspedes describen habitaciones y áreas comunes limpias. Otros informan sobre olores a humedad, duchas o ropa de cama sucias y un servicio de limpieza perdido o poco frecuente, lo que indica estándares inconsistentes.

Reseñas de huéspedes relacionadas

6

Trishia

28 abr 2025

·

Se alojó 1 noche

The room was really stuffy and had a little bit of a musty smell. There was some hair left in the shower stall from the previous tenants. The staff were friendly. The hotel was booked with a lot of families, so everything was extra loud.

The room was really stuffy and had a little bit of a musty smell. There was some hair left in the shower stall from the previous tenants. The staff were friendly. The hotel was booked with a lot of families, so everything was extra loud.

4

William

16 ago 2023

·

Se alojó 1 noche

My room was a dump. Carpet was stained , bed was not made properly.

My room was a dump. Carpet was stained , bed was not made properly.

10

Melissa

4 jun 2025

·

Se alojó 1 noche

Nice hotel, clean and comfortable

Nice hotel, clean and comfortable

8

Kevin or Tracy

13 dic 2025

·

Se alojó 1 noche

Clean rooms, friendly staff. All seemed to be happy and cheerful to be at work helping people enjoy their stay.

Clean rooms, friendly staff. All seemed to be happy and cheerful to be at work helping people enjoy their stay.

4

Amy

2 jul 2023

·

Se alojó 1 noche

Room was terrible. Shower was dirty. Sheets were on inside out, which makes me think they didnt clean them, they just flipped them over . I would never stay here again.

Room was terrible. Shower was dirty. Sheets were on inside out, which makes me think they didnt clean them, they just flipped them over . I would never stay here again.

8

Diane

18 sept 2025

·

Se alojó 1 noche

Great property other than our room had an unpleasant musty smell.

Great property other than our room had an unpleasant musty smell.

10

Sean

8 jun 2025

·

Se alojó 1 noche

The West Des Moines Sheraton was an excellent hotel. The room was very clean, well kept, everything worked, and the staff was very friendly and helpful.

The West Des Moines Sheraton was an excellent hotel. The room was very clean, well kept, everything worked, and the staff was very friendly and helpful.

6

Amy

16 sept 2024

·

Se alojó 1 noche

Our room had black mold on the ceiling and the air conditioning didn’t work. Definitely out dated and room was not in good condition

Our room had black mold on the ceiling and the air conditioning didn’t work. Definitely out dated and room was not in good condition

6

Kelli L

20 feb 2024

·

Se alojó 1 noche

When we checked in and arrived to our room, it had not been cleaned. There was a beer box stuffed with trash, dirty towels, and the bedding hadn't been changed. The friendly front desk worker did provide us with free breakfast buffet vouchers and sent someone up with clean towels and bedding. Also, there was a fundraiser event going on and we could hear the music and feel the bass in our room until 11pm. The breakfast was good and the pool/workout area was nice.

When we checked in and arrived to our room, it had not been cleaned. There was a beer box stuffed with trash, dirty towels, and the bedding hadn't been changed. The friendly front desk worker did provide us with free breakfast buffet vouchers and sent someone up with clean towels and bedding. Also, there was a fundraiser event going on and we could hear the music and feel the bass in our room until 11pm. The breakfast was good and the pool/workout area was nice.

10

Darron

9 dic 2025

·

Se alojó 1 noche

The room was very clean and staff was nice and helpful.

The room was very clean and staff was nice and helpful.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son generalmente espaciosas y cómodas, con muchas estancias tranquilas. Varios señalan una decoración anticuada y problemas de mantenimiento (aire acondicionado débil, problemas de inodoro o fontanería, televisores pequeños), además de Wi-Fi de pago o poco fiable y ruido ocasional durante grandes eventos deportivos juveniles.

Reseñas de huéspedes relacionadas

10

Helen

10 jun 2025

·

Se alojó 2 noches

The room was comfortable and quiet. There is only one pair of elevators and we stayed at the hotel during a baseball tournament.

The room was comfortable and quiet. There is only one pair of elevators and we stayed at the hotel during a baseball tournament.

8

Roland

25 sept 2023

·

Se alojó 3 noches

West Des Moines is the area of town to stay when visiting Des Moines. PSA, dont click on the $5.99/day internet - I did, it didn't work, so I tried again, still didn't work, so I gave up and accessed the internet on my phone hotspot. Was still charged $5.99, twice for the same day, for internet I couldn't and didn't access.

West Des Moines is the area of town to stay when visiting Des Moines. PSA, dont click on the $5.99/day internet - I did, it didn't work, so I tried again, still didn't work, so I gave up and accessed the internet on my phone hotspot. Was still charged $5.99, twice for the same day, for internet I couldn't and didn't access.

8

Michelle

1 abr 2025

·

Se alojó 1 noche

The beds and bedding were very comfortable and the room was very quiet. The view from my room was that of a rooftop with AC units, but I wasn’t there for the view. Water took a long time to heat up, but I would definitely stay again.

The beds and bedding were very comfortable and the room was very quiet. The view from my room was that of a rooftop with AC units, but I wasn’t there for the view. Water took a long time to heat up, but I would definitely stay again.

2

McKenna

3 mar 2024

·

First we had got there and had multiple issues with the toilet. Had to flush it repeatedly for it to actually go down. We had a couple guests we hadn’t seen in awhile coming to stay with us and they also had a baby. it was extremely hot in the room. Even when we turned the ac to 60 degrees it didn’t work at all. At check out when we went to talk to them they said people had been asking for fans and we could’ve asked but We paid 200$ for the hotel and didn’t know we’d even have to ask for a fan and thought the air would work. Our guests couldn’t even stand to stay in our room and they ended up leaving the next day 6-7am and we also packed and decided to leave shortly after. When packing up we checked under the bed for anything to make sure we didn’t leave anything and we found a dip chew pouch and a marijuana vape which like I stated we had a baby with us who is crawling luckily he didn’t find that. Another thing the pool was full at almost all times and was very dirty and had cold water but the pool room was extremely hot as well. Overall not a good experience my guests and I left way earlier then we expected to and wished. I wish the experience was better. I would like to be compensated or my money back.

First we had got there and had multiple issues with the toilet. Had to flush it repeatedly for it to actually go down. We had a couple guests we hadn’t seen in awhile coming to stay with us and they also had a baby. it was extremely hot in the room. Even when we turned the ac to 60 degrees it didn’t work at all. At check out when we went to talk to them they said people had been asking for fans and we could’ve asked but We paid 200$ for the hotel and didn’t know we’d even have to ask for a fan and thought the air would work. Our guests couldn’t even stand to stay in our room and they ended up leaving the next day 6-7am and we also packed and decided to leave shortly after. When packing up we checked under the bed for anything to make sure we didn’t leave anything and we found a dip chew pouch and a marijuana vape which like I stated we had a baby with us who is crawling luckily he didn’t find that. Another thing the pool was full at almost all times and was very dirty and had cold water but the pool room was extremely hot as well. Overall not a good experience my guests and I left way earlier then we expected to and wished. I wish the experience was better. I would like to be compensated or my money back.

8

Melanie A

11 nov 2024

·

Se alojó 1 noche

Decent hotel. A bit overpriced. The lobby and restaurant looked nice but the rooms were definitely dated and in need of upgrades.

Decent hotel. A bit overpriced. The lobby and restaurant looked nice but the rooms were definitely dated and in need of upgrades.

4

Alan

26 abr 2025

·

Se alojó 3 noches

The mattress was broken. Nothing was included for the $250 a night fee.

The mattress was broken. Nothing was included for the $250 a night fee.

8

Erin

13 nov 2023

·

Se alojó 1 noche

Check in was prompt, room was clean. Couldn’t connect to Wi-Fi, which may have been an issue on my computer but if you are looking to do some work, that may be an issue.

Check in was prompt, room was clean. Couldn’t connect to Wi-Fi, which may have been an issue on my computer but if you are looking to do some work, that may be an issue.

10

Matheus

26 dic 2025

·

Se alojó 1 noche

Arrived late Christmas Eve, staff was extremely nice! Always love staying at WDM Sheraton, very private and close to everything. Right off of I-80 and I-35 so can access everything. Room was very large and spacious. Appreciate the fridge, microwave and comfy bed. Loved it.

Arrived late Christmas Eve, staff was extremely nice! Always love staying at WDM Sheraton, very private and close to everything. Right off of I-80 and I-35 so can access everything. Room was very large and spacious. Appreciate the fridge, microwave and comfy bed. Loved it.

4

Sean

15 abr 2024

·

Se alojó 1 noche

Air conditioning wasn’t working very good which made sleeping there miserable. Definitely outdated in the room itself. The holder on the wall for the shampoo/conditioner/body wash was broken off the wall but some of the plastic from it was still stuck to the wall. Water pressure also sucked.

Air conditioning wasn’t working very good which made sleeping there miserable. Definitely outdated in the room itself. The holder on the wall for the shampoo/conditioner/body wash was broken off the wall but some of the plastic from it was still stuck to the wall. Water pressure also sucked.

6

Kristina

19 nov 2024

·

Se alojó 1 noche

My bed had a pot hole size divot that made it so hard to sleep in. I was awake for 4 hours trying to get comfortable but it kept making my body fall towards it

My bed had a pot hole size divot that made it so hard to sleep in. I was awake for 4 hours trying to get comfortable but it kept making my body fall towards it

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal recibe elogios generalizados por ser amable, acogedor y servicial, y la gerencia a veces enmienda las cosas. Los problemas señalados incluyen la falta de personal y largas colas, errores ocasionales en las facturas o cargos duplicados, y algunos problemas de registro o respuesta.

Reseñas de huéspedes relacionadas

2

Valentina

12 jul 2024

·

Se alojó 1 noche

Everything was great until I looked at my credit card statement a day after I e stayed at the hotel and found out that I was charged twice (once by Orbitz and once by the hotel) for one of the two rooms I booked through Orbitz. It is impossible to get a live person to discuss. I’ve contacted the hotel a couple of times by phone and I was transferred to a voice mail to leave detailed information and wait for a callback within 24 hours; I’ve also emailed the person supposed to be in charge with billing and 4 days later received no response.

Everything was great until I looked at my credit card statement a day after I e stayed at the hotel and found out that I was charged twice (once by Orbitz and once by the hotel) for one of the two rooms I booked through Orbitz. It is impossible to get a live person to discuss. I’ve contacted the hotel a couple of times by phone and I was transferred to a voice mail to leave detailed information and wait for a callback within 24 hours; I’ve also emailed the person supposed to be in charge with billing and 4 days later received no response.

10

Stacy

12 nov 2023

·

Se alojó 1 noche

Our stay started off bumpy but was quickly handles and management made it right! Was given a different room with NO issues and free breakfast for the hassle of moving rooms due to cleanliness of the room.

Our stay started off bumpy but was quickly handles and management made it right! Was given a different room with NO issues and free breakfast for the hassle of moving rooms due to cleanliness of the room.

10

Jeanne

5 dic 2024

·

Se alojó 2 noches

Great staff, friendly and welcoming!

Great staff, friendly and welcoming!

6

Shelly

16 jul 2024

·

Se alojó 1 noche

kids baseball tournament in town parent allowing kids to run wild so loud and kids running the hallways 10 story hotel and kids playing on elevators so it was a 5 minute wait to get off or up to the 9th floor Not enough hotel staff front desk/security for the business volume!

kids baseball tournament in town parent allowing kids to run wild so loud and kids running the hallways 10 story hotel and kids playing on elevators so it was a 5 minute wait to get off or up to the 9th floor Not enough hotel staff front desk/security for the business volume!

8

Sue

15 ene 2025

·

Se alojó 1 noche

A nice welcome and lobby is beautiful. Rooms are nice, beds and shower head is amazing. Had an issue with bartender but manager agreed took care of us and next bartender was amazing! Awesome breakfast. Thank you

A nice welcome and lobby is beautiful. Rooms are nice, beds and shower head is amazing. Had an issue with bartender but manager agreed took care of us and next bartender was amazing! Awesome breakfast. Thank you

4

deveri a

25 ago 2025

·

Se alojó 4 noches

The hotel is beautiful. I was denied checkin due to a conflict between hotels com and the property.

The hotel is beautiful. I was denied checkin due to a conflict between hotels com and the property.

4

Lana

1 jun 2023

·

Se alojó 1 noche

It was a nice stay, but double charged me. Normally I don't leave reviews like this, but I'm pissed. They said they had no record of me paying cash for my room, um look at the cameras duh. Then next day they charged my card a 155.68 dollars when I already paid and still haven't refunded me. They were hoping I'd hang up while being put on hold for 20 mins talking to the same person like are you serious? I just want my 155 back it's not that hard.

It was a nice stay, but double charged me. Normally I don't leave reviews like this, but I'm pissed. They said they had no record of me paying cash for my room, um look at the cameras duh. Then next day they charged my card a 155.68 dollars when I already paid and still haven't refunded me. They were hoping I'd hang up while being put on hold for 20 mins talking to the same person like are you serious? I just want my 155 back it's not that hard.

10

Matheus

26 dic 2025

·

Se alojó 1 noche

Arrived late Christmas Eve, staff was extremely nice! Always love staying at WDM Sheraton, very private and close to everything. Right off of I-80 and I-35 so can access everything. Room was very large and spacious. Appreciate the fridge, microwave and comfy bed. Loved it.

Arrived late Christmas Eve, staff was extremely nice! Always love staying at WDM Sheraton, very private and close to everything. Right off of I-80 and I-35 so can access everything. Room was very large and spacious. Appreciate the fridge, microwave and comfy bed. Loved it.

4

Douglas

16 jul 2024

·

Se alojó 1 noche

This is a 4 star hotel with 1 star service. The star in this case is the 1 employee dealing with a constant mob of people. 1 person at the front desk. One. This is a 10 story hotel. There are only two elevators that service the ENTIRE hotel. They are fine, fancy, glass affairs that are oddly shaped and barely accomodate a baggage cart. At the ground floor there is a constant press of humanity vying for position in line to gain entry to the next elevator to reach ground. The area that the fancy, sloth speed elevators are located is extremely cramped and bottle-necked. It allows little room for people to exit the elevators due to the press of humanity and limited space. The wait to get on an elevator during normal hours was way too long and a constant common complaint among other people staying at the hotel. I am a senior citizen. I called guest services and asked for 2 extra bath towels. This fancy hotel provides 3 to a room. I was answered with, "well it might take a minute to get those to you but if you come down to the front desk I can hand them to you." Ok I said. I made the trek down, only to be ignored because the single employee there had 150 people in line in front of her. I made the trek back upstairs to my room. I called \'guest services\' again with the same request for 2 towels and received the same spiel. I told them I could wait for them because I had all night. The towels never arrived. They are woefully understaffed. I\'d like a refund and an apology.

This is a 4 star hotel with 1 star service. The star in this case is the 1 employee dealing with a constant mob of people. 1 person at the front desk. One. This is a 10 story hotel. There are only two elevators that service the ENTIRE hotel. They are fine, fancy, glass affairs that are oddly shaped and barely accomodate a baggage cart. At the ground floor there is a constant press of humanity vying for position in line to gain entry to the next elevator to reach ground. The area that the fancy, sloth speed elevators are located is extremely cramped and bottle-necked. It allows little room for people to exit the elevators due to the press of humanity and limited space. The wait to get on an elevator during normal hours was way too long and a constant common complaint among other people staying at the hotel. I am a senior citizen. I called guest services and asked for 2 extra bath towels. This fancy hotel provides 3 to a room. I was answered with, "well it might take a minute to get those to you but if you come down to the front desk I can hand them to you." Ok I said. I made the trek down, only to be ignored because the single employee there had 150 people in line in front of her. I made the trek back upstairs to my room. I called \'guest services\' again with the same request for 2 towels and received the same spiel. I told them I could wait for them because I had all night. The towels never arrived. They are woefully understaffed. I\'d like a refund and an apology.

10

Ryan

17 may 2024

·

Se alojó 1 noche

Staff was amazing. Helpful and courteous. We dealt with 4 different people at the front desk and every one of them did an amazing job.

Staff was amazing. Helpful and courteous. We dealt with 4 different people at the front desk and every one of them did an amazing job.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Conveniente ubicación en West Des Moines, cerca de autopistas, restaurantes y tiendas, y fácil de encontrar. Algunos señalan obras en construcción en el área o en el lugar que afectan el acceso.

Reseñas de huéspedes relacionadas

10

Jennifer

31 mar 2025

·

Se alojó 2 noches

We stayed at the Sheraton West Des Moines for a convention. Everything was convenient and close. All the staff were very nice.

We stayed at the Sheraton West Des Moines for a convention. Everything was convenient and close. All the staff were very nice.

10

Gary

19 jun 2024

·

Se alojó 2 noches

This was a convienent location for us. Enjoyed the outdoor space provided.

This was a convienent location for us. Enjoyed the outdoor space provided.

10

Richard

9 ago 2025

·

Se alojó 1 noche

Nice location

Nice location

10

Randal

30 jun 2025

·

Se alojó 1 noche

The construction in the area made it somewhat difficult to get there. However, once we arrived,,everything was great. Nice friendly staff made our stay a pleasure.

The construction in the area made it somewhat difficult to get there. However, once we arrived,,everything was great. Nice friendly staff made our stay a pleasure.

10

Nathan

26 dic 2022

·

Se alojó 1 noche

We stated her during the holidays on our way home. We have stayed her several times before. It is a nice hotel. Close to several food options. Also near the highway.

We stated her during the holidays on our way home. We have stayed her several times before. It is a nice hotel. Close to several food options. Also near the highway.

10

Paige

18 feb 2023

·

Se alojó 1 noche

Very easy to find

Very easy to find

10

Matheus

26 dic 2025

·

Se alojó 1 noche

Arrived late Christmas Eve, staff was extremely nice! Always love staying at WDM Sheraton, very private and close to everything. Right off of I-80 and I-35 so can access everything. Room was very large and spacious. Appreciate the fridge, microwave and comfy bed. Loved it.

Arrived late Christmas Eve, staff was extremely nice! Always love staying at WDM Sheraton, very private and close to everything. Right off of I-80 and I-35 so can access everything. Room was very large and spacious. Appreciate the fridge, microwave and comfy bed. Loved it.

10

Libby

17 ago 2025

·

Se alojó 2 noches

Close to shopping and dining and easy access to interstate

Close to shopping and dining and easy access to interstate

10

Karen

10 ago 2025

·

Se alojó 1 noche

Close and easy to get to.

Close and easy to get to.

10

Amy

23 dic 2024

·

Se alojó 1 noche

Perfect area for proximity of all activities in Des Moines

Perfect area for proximity of all activities in Des Moines

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El bar y restaurante en el lugar reciben buenos comentarios, y el desayuno buffet a menudo es elogiado por su calidad. El desayuno no está incluido y puede resultar caro, con tensiones ocasionales en el personal durante los torneos.

Reseñas de huéspedes relacionadas

8

Melodie

12 jul 2023

·

Se alojó 2 noches

It would be better if there was a free breakfast. Breakfast too expensive, especially for children.

It would be better if there was a free breakfast. Breakfast too expensive, especially for children.

10

James

24 may 2025

·

Se alojó 1 noche

Great bartenders especially Heather. Room was clean and quiet.

Great bartenders especially Heather. Room was clean and quiet.

10

Amy

9 ago 2025

·

Se alojó 2 noches

The elevators were slow. Other than that great experience. The Waterfall restaurant was convenient and delicious!

The elevators were slow. Other than that great experience. The Waterfall restaurant was convenient and delicious!

8

Monty

8 jun 2025

·

Se alojó 1 noche

I have mixed feelings about this hotel. I really didn't like to pay for parking. It's understandable when it is in a congested downtown area. This is not. And breakfast is pricey (I heard it is good though) so we skipped it. I am just so used to having a pretty good free breakfast at hotels at this price level. And no free Wi-fi wasn't great. That said, the room was quite large for the price and the staff was super helpful. Room and property were very clean and inviting. So, overall, I do recommend this hotel, just know that it comes with a few added costs.

I have mixed feelings about this hotel. I really didn't like to pay for parking. It's understandable when it is in a congested downtown area. This is not. And breakfast is pricey (I heard it is good though) so we skipped it. I am just so used to having a pretty good free breakfast at hotels at this price level. And no free Wi-fi wasn't great. That said, the room was quite large for the price and the staff was super helpful. Room and property were very clean and inviting. So, overall, I do recommend this hotel, just know that it comes with a few added costs.

8

Sue

15 ene 2025

·

Se alojó 1 noche

A nice welcome and lobby is beautiful. Rooms are nice, beds and shower head is amazing. Had an issue with bartender but manager agreed took care of us and next bartender was amazing! Awesome breakfast. Thank you

A nice welcome and lobby is beautiful. Rooms are nice, beds and shower head is amazing. Had an issue with bartender but manager agreed took care of us and next bartender was amazing! Awesome breakfast. Thank you

10

Kimberly

29 sept 2025

·

Se alojó 1 noche

We love the bar and restaurant area!

We love the bar and restaurant area!

10

STEVI

22 dic 2024

·

Se alojó 1 noche

Stayed for one night with kids before my son was shipping off for boot camp. Hotel is beautiful. Gym and pool area are nice, unfortunately no hot tub. Chose this hotel as that is where the recruits were staying and it allowed the kids a little more time with their brother before he left. Beds were comfortable and the shower had good water pressure. Restaurant inside of the hotel. Breakfast was amazing, Buffet style dining with a wide varitey of options to choose from. Would absolutely stay again.

Stayed for one night with kids before my son was shipping off for boot camp. Hotel is beautiful. Gym and pool area are nice, unfortunately no hot tub. Chose this hotel as that is where the recruits were staying and it allowed the kids a little more time with their brother before he left. Beds were comfortable and the shower had good water pressure. Restaurant inside of the hotel. Breakfast was amazing, Buffet style dining with a wide varitey of options to choose from. Would absolutely stay again.

6

Jo

19 nov 2024

·

Se alojó 1 noche

Lobby was beautiful with waterfall etc. I thought it could have included a breakfast since the small buffet cost $15

Lobby was beautiful with waterfall etc. I thought it could have included a breakfast since the small buffet cost $15

10

AJ

20 abr 2023

·

Se alojó 2 noches

Breakfast Buffet was great!! Plenty of Parking!! Elevators were full all day all weekend but multiple events in area!!

Breakfast Buffet was great!! Plenty of Parking!! Elevators were full all day all weekend but multiple events in area!!

8

Angela

8 abr 2025

·

Se alojó 1 noche

Breakfast should be included

Breakfast should be included

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

10

Kent

19 jul 2026

·

Se alojó 2 noches

Staff was friendly, welcoming & professional

Staff was friendly, welcoming & professional

10

Jennifer

18 jul 2026

·

Se alojó 3 noches

This was our second year staying for a baseball tournament. The hotel is very nice and clean. The front desk staff were very friendly and helpful. Even with the hotel being busy it did not feel loud or hectic. We will definitely return.

This was our second year staying for a baseball tournament. The hotel is very nice and clean. The front desk staff were very friendly and helpful. Even with the hotel being busy it did not feel loud or hectic. We will definitely return.

10

Tracy

28 jun 2026

·

Se alojó 2 noches

Great experience. Staff was attentive and responsive with our basic needs. Hotel was clean and very accommodating. We were there with countless other youth sport teams and the Hotel managed to be keep up with all of the needs of the teams and guests.

Great experience. Staff was attentive and responsive with our basic needs. Hotel was clean and very accommodating. We were there with countless other youth sport teams and the Hotel managed to be keep up with all of the needs of the teams and guests.

8

Thomas

15 jun 2026

·

Se alojó 4 noches

Basic breakfast not included with your stay, and daily charge for wifi and parking was a little absurd.

Basic breakfast not included with your stay, and daily charge for wifi and parking was a little absurd.

10

William

14 jun 2026

·

Se alojó 3 noches

Front door co I ld be better

Front door co I ld be better

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 15:00 a 23:59

Antes de la(s) 12:00

Interesante

Políticas e información adicionales sobre esta propiedad.

Extras opcionales

Servicios adicionales de pago que puedes solicitar.

¿Tienes una pregunta?

Las respuestas instantáneas de IA se basan en la información del hotel.

Precios para las próximas fechas

septiembre 2026

DO	LU	MA	MI	JU	VI	SA
		1	2	3	4	5
6	7	8	9 $148	10 $127	11 $136	12 $136
13 $103	14 $111	15 $127	16 $134	17 $126	18 $157	19 $162
20 $110	21 $118	22 $148	23 $148	24 $139	25 $186	26 $166
27 $111	28 $118	29 $158	30 $176

octubre 2026

Más barato

Más caro

Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.

2026-09-08: NO DATA
2026-09-09: 147.7888151569214USD
2026-09-10: 127.49237396566772USD
2026-09-11: 136.13592489343262USD
2026-09-12: 136.13592489343262USD
2026-09-13: 102.63691188677979USD
2026-09-14: 111.2800190416565USD
2026-09-15: 127.48585050421143USD
2026-09-16: 133.9750438180847USD
2026-09-17: 126.4119289902649USD
2026-09-18: 156.6643616751709USD
2026-09-19: 162.06658655218507USD
2026-09-20: 110.2052809855957USD
2026-09-21: 117.76838693795777USD
2026-09-22: 148.02081074740602USD
2026-09-23: 148.13630707928468USD
2026-09-24: 138.97749145104981USD
2026-09-25: 185.8363405092163USD
2026-09-26: 166.38834870288088USD
2026-09-27: 111.19051005010986USD
2026-09-28: 117.76838693795777USD
2026-09-29: 157.62596427111816USD
2026-09-30: 176.11235348150635USD
2026-10-01: 148.02081074740602USD
2026-10-02: 185.8363405092163USD
2026-10-03: 176.11235348150635USD
2026-10-04: 119.92926801330567USD
2026-10-05: 142.29845698431396USD
2026-10-06: 151.26213679815675USD
2026-10-07: 133.9750438180847USD
2026-10-08: 148.02081074740602USD
2026-10-09: 167.25063492645265USD
2026-10-10: 185.93315400250245USD
2026-10-11: 108.04439103479004USD
2026-10-12: 156.85021376074218USD
2026-10-13: 213.08752827587892USD
2026-10-14: 195.08012977008056USD
2026-10-15: 142.29845698431396USD
2026-10-16: 161.346272151001USD
2026-10-17: 180.4391568922119USD
2026-10-18: 106.96394605938721USD
2026-10-19: 123.25062406671142USD
2026-10-20: 159.02867711791993USD
2026-10-21: 151.26213679815675USD
2026-10-22: 141.25418837475587USD
2026-10-23: 153.4230267489624USD
2026-10-24: 185.6094483069458USD
2026-10-25: 138.97749145104981USD
2026-10-26: 139.97150721875USD
2026-10-27: 158.6805106607666USD
2026-10-28: 156.85021376074218USD
2026-10-29: 141.7207889403076USD
2026-10-30: 185.6094483069458USD
2026-10-31: 142.29472041659545USD
2026-11-01: 111.0047999718628USD
2026-11-02: 109.73756211236572USD
2026-11-03: 151.26213679815675USD
2026-11-04: 161.30067004901125USD
2026-11-05: 140.45770479504395USD
2026-11-06: 151.26213679815675USD
2026-11-07: 151.26213679815675USD
2026-11-08: 108.04439103479004USD

El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.

El check in debe realizarlo alguien que tenga al menos 18 años.

Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
El nombre de la tarjeta de crédito utilizada a la llegada para pagar gastos adicionales debe corresponderse con el nombre principal que figura en la reserva de la habitación.
Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, detector de humo y barreras de seguridad en las ventanas.
Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento, que es el que dicta las políticas que aquí se muestran.

Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
Se recomienda acceder a este alojamiento en coche.
Este alojamiento acepta huéspedes de cualquier orientación sexual e identidad de género (LGTBQ+ friendly).

Desayuno a la carta: 14 USD por persona (precio aproximado)
Tasa por uso de wifi en las habitaciones: 5.99 USD por un periodo de 24 horas (tarifa sujeta a cambios)
Wifi en las zonas comunes: 5.99ÿUSD por un periodo de 24 horas (tarifa sujeta a cambios).
Aparcamiento: 10.00 USD por día
Mascotas: 75 USD por alojamiento, por estancia
No se cobran tasas por los animales de servicio
Existe un cargo adicional por el uso de refrigerador/frigorífico en las habitaciones.
Se cobrará una tarifa adicional por el uso del microondas en la habitación

La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.