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Sheraton West Des Moines

129 $US

/nuit

Moyenne pour septembre

Sheraton West Des Moines - Image 1

Sheraton West Des Moines - Chambre

Sheraton West Des Moines - Chambre

Sheraton West Des Moines - Réception

Sheraton West Des Moines - Piscine

Sélectionnez les dates pour voir les prix et les disponibilités

129 $US

/nuit

Moyenne pour septembre

Prix moyens mensuels

À Sheraton West Des Moines, les prix par nuit s'élèvent en moyenne à 114 $US pendant le mois le moins cher (novembre) et à 178 $US pendant le mois le plus cher (août), sur la base des 12 derniers mois.

Prix moyen par nuit à Sheraton West Des Moines selon le mois, sur les 12 derniers mois (USD)
Mois	Prix moyen
janvier	114 $US
février	125 $US
mars	120 $US
avril	141 $US
mai	142 $US
juin	149 $US
juillet	154 $US
août	178 $US
septembre	129 $US
octobre	144 $US
novembre	114 $US
décembre	119 $US

Le plus cher : août (env. 178 $US)

Le moins cher : novembre (env. 114 $US)

À propos de cet établissement

Ne ratez pas l'occasion de vous détendre en profitant des nombreuses infrastructures de loisirs à votre disposition et qui incluent une piscine couverte et un centre de fitness. Cet hôtel propose également l'accès Wi-Fi à Internet (en suppl...

Équipements

Ne ratez pas l'occasion de vous détendre en profitant des nombreuses infrastructures de loisirs à votre disposition et qui incluent une piscine couverte et un centre de fitness. Cet hôtel propose également l'accès Wi-Fi à Internet (en supplément), un service de conciergerie et une boutique de souvenirs/un kiosque à journaux.

Services de l'établissement

Les équipements et services proposés incluent un centre d'affaires ouvert 24 h/24, un service d'arrivée express et un service de départ express. Si vous devez organiser une réunion à West Des Moines, faites confiance à cet hôtel qui dispose d'espaces événements mesurant 2 mètres carrés et comprenant un espace de conférence et des salles de réunion. En échange d'un supplément, vous pouvez profiter des services d'une navette vers la gare routière. De plus un parking payant sans service de voiturier se trouve dans l'enceinte de l'hébergement.

Repas

Prenez un délicieux repas au restaurant et comblez tous vos petits creux en profitant du service d'étage (horaires limités) proposé par cet hôtel. Pour bien finir la journée, vous trouverez sur place un bar / salon. Un petit déjeuner préparé sur commande est servi tous les jours moyennant un supplément.

Chambres

Les 285 chambres de l'hébergement vous invitent à la détente. L'accès Wi-Fi à Internet (en supplément) vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Une salle de bain semi-ouverte avec un ensemble douche/baignoire est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort et un bureau.

Emplacement

West Des Moines ne manque pas de choses à découvrir ; Sheraton West Des Moines Hotel vous fait profiter d'un séjour en périphérie et se trouve à moins de 10 minutes en voiture de Centre commercial Jordan Creek Town Center et de Drake University. Cet hôtel se trouve à 13,3 km de Iowa Events Center et à 13,8 km de Casey's Center.

À proximité

Piscine Clive Aquatic Center(0.8 miles)
Valley West Mall(1.3 miles)
Mercy Medical Center West Lakes (centre médical)(1.4 miles)
UnityPoint Health - Methodist West Hospital(1.6 miles)
Greenbelt Trail(1.6 miles)
MercyOne Mills Civic Express Care(2.9 miles)
Des Moines Golf & Country Club(3 miles)
Stade Valley Stadium(3.1 miles)
Living History Farms(1.9 miles)
Activité ludique Pump It Up(3.2 miles)
Centre commercial Jordan Creek Town Center(3.2 miles)
Centre commercial West Glen Town Center(3.3 miles)
Cinemark Century Jordan Creek 20(3.8 miles)
Ridge Pointe Park(3.9 miles)
Des Moines Buccaneers (palais des sports)(4.4 miles)
Aéroport principal le plus pratique pour rejoindre Sheraton West Des Moines Hotel : Aéroport international de Des Moines (DSM)(15.5 miles)

Parking
Restaurant
Piscine
Centre d'affaires
Service en chambre
Nettoyage à sec

Emplacement

1800 50th Street, Des Moines, Iowa, États-Unis d’Amérique

Piscine Clive Aquatic Center (0.8 miles)

Valley West Mall (1.3 miles)

Mercy Medical Center West Lakes (centre médical) (1.4 miles)

UnityPoint Health - Methodist West Hospital (1.6 miles)

Greenbelt Trail (1.6 miles)

MercyOne Mills Civic Express Care (2.9 miles)

Plus d'informations sur l'emplacement

Avis des voyageurs

8.3

Très bien

Basé sur 1 002 avis vérifiés

Qui séjourne ici ?

Affaires

32%

Couples

23%

Familles

32%

Groupes

5%

Solo

5%

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

Au Sheraton West Des Moines, les voyageurs apprécient fréquemment le personnel accueillant, l'emplacement pratique à proximité des autoroutes I‑80/I‑35, et un hall d'entrée attrayant avec une cascade, tout en notant que les chambres sont généralement propres, confortables, souvent calmes et spacieuses.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

Au Sheraton West Des Moines, les voyageurs apprécient fréquemment le personnel accueillant, l'emplacement pratique à proximité des autoroutes I‑80/I‑35, et un hall d'entrée attrayant avec une cascade, tout en notant que les chambres sont généralement propres, confortables, souvent calmes et spacieuses.

Les inconvénients courants incluent le parking payant et le Wi‑Fi facturé, des ascenseurs lents ou bondés lors des tournois, et parfois du bruit. Plusieurs clients signalent un entretien des chambres vieillissant ou inégal (climatisation ou toilettes, petites télévisions), un service de ménage irrégulier, et des problèmes de piscine, ainsi que l'absence de jacuzzi. Attendez-vous à un séjour pratique avec un service chaleureux et des chambres convenables, mais prévoyez un budget pour les extras et une logistique variable en période d'affluence.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Hall d'entrée attrayant avec une cascade, et le bar et le restaurant sur place sont populaires. Les problèmes récurrents incluent le parking payant (parfois via une application), des ascenseurs lents ou bondés en période d'affluence, des fermetures de piscine ou de l'eau sale, l'absence de jacuzzi, et des machines à glaçons occasionnellement en panne.

Avis de voyageur à ce sujet

4

Brian

18 mai 2025

·

A séjourné 1 nuit

The shower was terrible. The pools water was horribly out of balance-absolute lack of attention. No hot tub??? Will not book this hotel in the future.

The shower was terrible. The pools water was horribly out of balance-absolute lack of attention. No hot tub??? Will not book this hotel in the future.

2

Carla

2 juil. 2025

·

A séjourné 5 nuits

We've stayed at this property before and liked the location and ease of use when we're in Des Moines. This 5 night stay will be our last at this property. Upon check-in, we found out there was now a $10/night parking fee. In West Des Moines. In an unsecured, uncovered lot. That we had to pay ourselves via a 3rd party. Absolutely unacceptable. I asked about cancelling our reservation and was told there was a 48 hour policy, so we decided to stay. The shower head in our room (807) was broken. I reported it. Never fixed. We set the thermostat to 60. I doubt the room ever got below 70. Des Moines was in the middle of a heat wave, but the pool was "Closed For Maintenance" for at least half of our stay. When I checked out at 10:45am Saturday 6/28 there was only one person working the desk. I waited for 15 minutes to check out to make it clear our visit had been less than pleasant. The clerk said "I'm sorry to hear that" and nothing else. There was still a line when I left. I've stayed in Motel 6's with exponentially greater focus on customer care and satisfaction. I don't know what's happened to this property, but it poisoned my opinion of it and definitely soured my overall opinion of Sheraton and Marriott in general. Please turn it into a Spirit Halloween store and be done with it.

We've stayed at this property before and liked the location and ease of use when we're in Des Moines. This 5 night stay will be our last at this property. Upon check-in, we found out there was now a $10/night parking fee. In West Des Moines. In an unsecured, uncovered lot. That we had to pay ourselves via a 3rd party. Absolutely unacceptable. I asked about cancelling our reservation and was told there was a 48 hour policy, so we decided to stay. The shower head in our room (807) was broken. I reported it. Never fixed. We set the thermostat to 60. I doubt the room ever got below 70. Des Moines was in the middle of a heat wave, but the pool was "Closed For Maintenance" for at least half of our stay. When I checked out at 10:45am Saturday 6/28 there was only one person working the desk. I waited for 15 minutes to check out to make it clear our visit had been less than pleasant. The clerk said "I'm sorry to hear that" and nothing else. There was still a line when I left. I've stayed in Motel 6's with exponentially greater focus on customer care and satisfaction. I don't know what's happened to this property, but it poisoned my opinion of it and definitely soured my overall opinion of Sheraton and Marriott in general. Please turn it into a Spirit Halloween store and be done with it.

10

Amy

9 août 2025

·

A séjourné 2 nuits

The elevators were slow. Other than that great experience. The Waterfall restaurant was convenient and delicious!

The elevators were slow. Other than that great experience. The Waterfall restaurant was convenient and delicious!

10

Jamie

15 juil. 2024

·

A séjourné 2 nuits

Very clean. Slow elevator when busy but not a huge deal.

Very clean. Slow elevator when busy but not a huge deal.

6

Diana

24 mai 2025

·

A séjourné 2 nuits

Room was clean. Housekeeping came around in the morning offering more towels if needed. They have big bottles of shampoo, conditioner, body wash, lotion and hand wash. How sanitary is reusing bottles between your clientele? I thought it was rather gross and the body wash and shampoo was watered down. I know watered down products when I see them! Very few of the ice machines were working and was very frustrating to traipse all over looking for a working ice machine! They tried charging me a $10 parking fee, and I didn’t even drive!! They did remove it from my bill, after I complained. It wasn’t worth the extra money to stay at this hotel. I’ll find a cheaper place with working ice machines!!

Room was clean. Housekeeping came around in the morning offering more towels if needed. They have big bottles of shampoo, conditioner, body wash, lotion and hand wash. How sanitary is reusing bottles between your clientele? I thought it was rather gross and the body wash and shampoo was watered down. I know watered down products when I see them! Very few of the ice machines were working and was very frustrating to traipse all over looking for a working ice machine! They tried charging me a $10 parking fee, and I didn’t even drive!! They did remove it from my bill, after I complained. It wasn’t worth the extra money to stay at this hotel. I’ll find a cheaper place with working ice machines!!

10

Kimberly

29 sept. 2025

·

A séjourné 1 nuit

We love the bar and restaurant area!

We love the bar and restaurant area!

10

STEVI

22 déc. 2024

·

A séjourné 1 nuit

Stayed for one night with kids before my son was shipping off for boot camp. Hotel is beautiful. Gym and pool area are nice, unfortunately no hot tub. Chose this hotel as that is where the recruits were staying and it allowed the kids a little more time with their brother before he left. Beds were comfortable and the shower had good water pressure. Restaurant inside of the hotel. Breakfast was amazing, Buffet style dining with a wide varitey of options to choose from. Would absolutely stay again.

Stayed for one night with kids before my son was shipping off for boot camp. Hotel is beautiful. Gym and pool area are nice, unfortunately no hot tub. Chose this hotel as that is where the recruits were staying and it allowed the kids a little more time with their brother before he left. Beds were comfortable and the shower had good water pressure. Restaurant inside of the hotel. Breakfast was amazing, Buffet style dining with a wide varitey of options to choose from. Would absolutely stay again.

6

Ken

2 juin 2025

·

A séjourné 1 nuit

The hotel charges for parking, even though the parking lot is very large. Worse, you have to pay for the parking through a third-party app, which is a big hassle. Stop nickel and diming your guests!

The hotel charges for parking, even though the parking lot is very large. Worse, you have to pay for the parking through a third-party app, which is a big hassle. Stop nickel and diming your guests!

4

Douglas

16 juil. 2024

·

A séjourné 1 nuit

This is a 4 star hotel with 1 star service. The star in this case is the 1 employee dealing with a constant mob of people. 1 person at the front desk. One. This is a 10 story hotel. There are only two elevators that service the ENTIRE hotel. They are fine, fancy, glass affairs that are oddly shaped and barely accomodate a baggage cart. At the ground floor there is a constant press of humanity vying for position in line to gain entry to the next elevator to reach ground. The area that the fancy, sloth speed elevators are located is extremely cramped and bottle-necked. It allows little room for people to exit the elevators due to the press of humanity and limited space. The wait to get on an elevator during normal hours was way too long and a constant common complaint among other people staying at the hotel. I am a senior citizen. I called guest services and asked for 2 extra bath towels. This fancy hotel provides 3 to a room. I was answered with, "well it might take a minute to get those to you but if you come down to the front desk I can hand them to you." Ok I said. I made the trek down, only to be ignored because the single employee there had 150 people in line in front of her. I made the trek back upstairs to my room. I called \'guest services\' again with the same request for 2 towels and received the same spiel. I told them I could wait for them because I had all night. The towels never arrived. They are woefully understaffed. I\'d like a refund and an apology.

This is a 4 star hotel with 1 star service. The star in this case is the 1 employee dealing with a constant mob of people. 1 person at the front desk. One. This is a 10 story hotel. There are only two elevators that service the ENTIRE hotel. They are fine, fancy, glass affairs that are oddly shaped and barely accomodate a baggage cart. At the ground floor there is a constant press of humanity vying for position in line to gain entry to the next elevator to reach ground. The area that the fancy, sloth speed elevators are located is extremely cramped and bottle-necked. It allows little room for people to exit the elevators due to the press of humanity and limited space. The wait to get on an elevator during normal hours was way too long and a constant common complaint among other people staying at the hotel. I am a senior citizen. I called guest services and asked for 2 extra bath towels. This fancy hotel provides 3 to a room. I was answered with, "well it might take a minute to get those to you but if you come down to the front desk I can hand them to you." Ok I said. I made the trek down, only to be ignored because the single employee there had 150 people in line in front of her. I made the trek back upstairs to my room. I called \'guest services\' again with the same request for 2 towels and received the same spiel. I told them I could wait for them because I had all night. The towels never arrived. They are woefully understaffed. I\'d like a refund and an apology.

10

Siobhan

19 sept. 2025

·

A séjourné 1 nuit

Loved the falling water.

Loved the falling water.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

De nombreux clients décrivent des chambres et des espaces communs propres. D'autres signalent des odeurs de moisi, des douches ou du linge de lit sales, et un service de ménage manquant ou irrégulier, ce qui indique des normes incohérentes.

Avis de voyageur à ce sujet

6

Trishia

28 avr. 2025

·

A séjourné 1 nuit

The room was really stuffy and had a little bit of a musty smell. There was some hair left in the shower stall from the previous tenants. The staff were friendly. The hotel was booked with a lot of families, so everything was extra loud.

The room was really stuffy and had a little bit of a musty smell. There was some hair left in the shower stall from the previous tenants. The staff were friendly. The hotel was booked with a lot of families, so everything was extra loud.

4

William

16 août 2023

·

A séjourné 1 nuit

My room was a dump. Carpet was stained , bed was not made properly.

My room was a dump. Carpet was stained , bed was not made properly.

10

Melissa

4 juin 2025

·

A séjourné 1 nuit

Nice hotel, clean and comfortable

Nice hotel, clean and comfortable

8

Kevin or Tracy

13 déc. 2025

·

A séjourné 1 nuit

Clean rooms, friendly staff. All seemed to be happy and cheerful to be at work helping people enjoy their stay.

Clean rooms, friendly staff. All seemed to be happy and cheerful to be at work helping people enjoy their stay.

4

Amy

2 juil. 2023

·

A séjourné 1 nuit

Room was terrible. Shower was dirty. Sheets were on inside out, which makes me think they didnt clean them, they just flipped them over . I would never stay here again.

Room was terrible. Shower was dirty. Sheets were on inside out, which makes me think they didnt clean them, they just flipped them over . I would never stay here again.

8

Diane

18 sept. 2025

·

A séjourné 1 nuit

Great property other than our room had an unpleasant musty smell.

Great property other than our room had an unpleasant musty smell.

10

Sean

8 juin 2025

·

A séjourné 1 nuit

The West Des Moines Sheraton was an excellent hotel. The room was very clean, well kept, everything worked, and the staff was very friendly and helpful.

The West Des Moines Sheraton was an excellent hotel. The room was very clean, well kept, everything worked, and the staff was very friendly and helpful.

6

Amy

16 sept. 2024

·

A séjourné 1 nuit

Our room had black mold on the ceiling and the air conditioning didn’t work. Definitely out dated and room was not in good condition

Our room had black mold on the ceiling and the air conditioning didn’t work. Definitely out dated and room was not in good condition

6

Kelli L

20 févr. 2024

·

A séjourné 1 nuit

When we checked in and arrived to our room, it had not been cleaned. There was a beer box stuffed with trash, dirty towels, and the bedding hadn't been changed. The friendly front desk worker did provide us with free breakfast buffet vouchers and sent someone up with clean towels and bedding. Also, there was a fundraiser event going on and we could hear the music and feel the bass in our room until 11pm. The breakfast was good and the pool/workout area was nice.

When we checked in and arrived to our room, it had not been cleaned. There was a beer box stuffed with trash, dirty towels, and the bedding hadn't been changed. The friendly front desk worker did provide us with free breakfast buffet vouchers and sent someone up with clean towels and bedding. Also, there was a fundraiser event going on and we could hear the music and feel the bass in our room until 11pm. The breakfast was good and the pool/workout area was nice.

10

Darron

9 déc. 2025

·

A séjourné 1 nuit

The room was very clean and staff was nice and helpful.

The room was very clean and staff was nice and helpful.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont généralement spacieuses et confortables, avec de nombreux séjours paisibles. Plusieurs font état d'un décor daté et de problèmes d'entretien (climatisation faible, problèmes de toilettes ou de plomberie, petites télévisions), ainsi que d'un Wi‑Fi payant ou peu fiable et de bruits occasionnels lors de grands événements sportifs pour jeunes.

Avis de voyageur à ce sujet

10

Helen

10 juin 2025

·

A séjourné 2 nuits

The room was comfortable and quiet. There is only one pair of elevators and we stayed at the hotel during a baseball tournament.

The room was comfortable and quiet. There is only one pair of elevators and we stayed at the hotel during a baseball tournament.

8

Roland

25 sept. 2023

·

A séjourné 3 nuits

West Des Moines is the area of town to stay when visiting Des Moines. PSA, dont click on the $5.99/day internet - I did, it didn't work, so I tried again, still didn't work, so I gave up and accessed the internet on my phone hotspot. Was still charged $5.99, twice for the same day, for internet I couldn't and didn't access.

West Des Moines is the area of town to stay when visiting Des Moines. PSA, dont click on the $5.99/day internet - I did, it didn't work, so I tried again, still didn't work, so I gave up and accessed the internet on my phone hotspot. Was still charged $5.99, twice for the same day, for internet I couldn't and didn't access.

8

Michelle

1 avr. 2025

·

A séjourné 1 nuit

The beds and bedding were very comfortable and the room was very quiet. The view from my room was that of a rooftop with AC units, but I wasn’t there for the view. Water took a long time to heat up, but I would definitely stay again.

The beds and bedding were very comfortable and the room was very quiet. The view from my room was that of a rooftop with AC units, but I wasn’t there for the view. Water took a long time to heat up, but I would definitely stay again.

2

McKenna

3 mars 2024

·

First we had got there and had multiple issues with the toilet. Had to flush it repeatedly for it to actually go down. We had a couple guests we hadn’t seen in awhile coming to stay with us and they also had a baby. it was extremely hot in the room. Even when we turned the ac to 60 degrees it didn’t work at all. At check out when we went to talk to them they said people had been asking for fans and we could’ve asked but We paid 200$ for the hotel and didn’t know we’d even have to ask for a fan and thought the air would work. Our guests couldn’t even stand to stay in our room and they ended up leaving the next day 6-7am and we also packed and decided to leave shortly after. When packing up we checked under the bed for anything to make sure we didn’t leave anything and we found a dip chew pouch and a marijuana vape which like I stated we had a baby with us who is crawling luckily he didn’t find that. Another thing the pool was full at almost all times and was very dirty and had cold water but the pool room was extremely hot as well. Overall not a good experience my guests and I left way earlier then we expected to and wished. I wish the experience was better. I would like to be compensated or my money back.

First we had got there and had multiple issues with the toilet. Had to flush it repeatedly for it to actually go down. We had a couple guests we hadn’t seen in awhile coming to stay with us and they also had a baby. it was extremely hot in the room. Even when we turned the ac to 60 degrees it didn’t work at all. At check out when we went to talk to them they said people had been asking for fans and we could’ve asked but We paid 200$ for the hotel and didn’t know we’d even have to ask for a fan and thought the air would work. Our guests couldn’t even stand to stay in our room and they ended up leaving the next day 6-7am and we also packed and decided to leave shortly after. When packing up we checked under the bed for anything to make sure we didn’t leave anything and we found a dip chew pouch and a marijuana vape which like I stated we had a baby with us who is crawling luckily he didn’t find that. Another thing the pool was full at almost all times and was very dirty and had cold water but the pool room was extremely hot as well. Overall not a good experience my guests and I left way earlier then we expected to and wished. I wish the experience was better. I would like to be compensated or my money back.

8

Melanie A

11 nov. 2024

·

A séjourné 1 nuit

Decent hotel. A bit overpriced. The lobby and restaurant looked nice but the rooms were definitely dated and in need of upgrades.

Decent hotel. A bit overpriced. The lobby and restaurant looked nice but the rooms were definitely dated and in need of upgrades.

4

Alan

26 avr. 2025

·

A séjourné 3 nuits

The mattress was broken. Nothing was included for the $250 a night fee.

The mattress was broken. Nothing was included for the $250 a night fee.

8

Erin

13 nov. 2023

·

A séjourné 1 nuit

Check in was prompt, room was clean. Couldn’t connect to Wi-Fi, which may have been an issue on my computer but if you are looking to do some work, that may be an issue.

Check in was prompt, room was clean. Couldn’t connect to Wi-Fi, which may have been an issue on my computer but if you are looking to do some work, that may be an issue.

10

Matheus

26 déc. 2025

·

A séjourné 1 nuit

Arrived late Christmas Eve, staff was extremely nice! Always love staying at WDM Sheraton, very private and close to everything. Right off of I-80 and I-35 so can access everything. Room was very large and spacious. Appreciate the fridge, microwave and comfy bed. Loved it.

Arrived late Christmas Eve, staff was extremely nice! Always love staying at WDM Sheraton, very private and close to everything. Right off of I-80 and I-35 so can access everything. Room was very large and spacious. Appreciate the fridge, microwave and comfy bed. Loved it.

4

Sean

15 avr. 2024

·

A séjourné 1 nuit

Air conditioning wasn’t working very good which made sleeping there miserable. Definitely outdated in the room itself. The holder on the wall for the shampoo/conditioner/body wash was broken off the wall but some of the plastic from it was still stuck to the wall. Water pressure also sucked.

Air conditioning wasn’t working very good which made sleeping there miserable. Definitely outdated in the room itself. The holder on the wall for the shampoo/conditioner/body wash was broken off the wall but some of the plastic from it was still stuck to the wall. Water pressure also sucked.

6

Kristina

19 nov. 2024

·

A séjourné 1 nuit

My bed had a pot hole size divot that made it so hard to sleep in. I was awake for 4 hours trying to get comfortable but it kept making my body fall towards it

My bed had a pot hole size divot that made it so hard to sleep in. I was awake for 4 hours trying to get comfortable but it kept making my body fall towards it

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est largement salué pour son amabilité, son accueil et son aide, la direction corrigeant parfois les problèmes. Les problèmes signalés incluent un manque de personnel et de longues files d'attente, des erreurs de facturation ou des doubles prélèvements occasionnels, et certains problèmes d'enregistrement ou de réactivité.

Avis de voyageur à ce sujet

2

Valentina

12 juil. 2024

·

A séjourné 1 nuit

Everything was great until I looked at my credit card statement a day after I e stayed at the hotel and found out that I was charged twice (once by Orbitz and once by the hotel) for one of the two rooms I booked through Orbitz. It is impossible to get a live person to discuss. I’ve contacted the hotel a couple of times by phone and I was transferred to a voice mail to leave detailed information and wait for a callback within 24 hours; I’ve also emailed the person supposed to be in charge with billing and 4 days later received no response.

Everything was great until I looked at my credit card statement a day after I e stayed at the hotel and found out that I was charged twice (once by Orbitz and once by the hotel) for one of the two rooms I booked through Orbitz. It is impossible to get a live person to discuss. I’ve contacted the hotel a couple of times by phone and I was transferred to a voice mail to leave detailed information and wait for a callback within 24 hours; I’ve also emailed the person supposed to be in charge with billing and 4 days later received no response.

10

Stacy

12 nov. 2023

·

A séjourné 1 nuit

Our stay started off bumpy but was quickly handles and management made it right! Was given a different room with NO issues and free breakfast for the hassle of moving rooms due to cleanliness of the room.

Our stay started off bumpy but was quickly handles and management made it right! Was given a different room with NO issues and free breakfast for the hassle of moving rooms due to cleanliness of the room.

10

Jeanne

5 déc. 2024

·

A séjourné 2 nuits

Great staff, friendly and welcoming!

Great staff, friendly and welcoming!

6

Shelly

16 juil. 2024

·

A séjourné 1 nuit

kids baseball tournament in town parent allowing kids to run wild so loud and kids running the hallways 10 story hotel and kids playing on elevators so it was a 5 minute wait to get off or up to the 9th floor Not enough hotel staff front desk/security for the business volume!

kids baseball tournament in town parent allowing kids to run wild so loud and kids running the hallways 10 story hotel and kids playing on elevators so it was a 5 minute wait to get off or up to the 9th floor Not enough hotel staff front desk/security for the business volume!

8

Sue

15 janv. 2025

·

A séjourné 1 nuit

A nice welcome and lobby is beautiful. Rooms are nice, beds and shower head is amazing. Had an issue with bartender but manager agreed took care of us and next bartender was amazing! Awesome breakfast. Thank you

A nice welcome and lobby is beautiful. Rooms are nice, beds and shower head is amazing. Had an issue with bartender but manager agreed took care of us and next bartender was amazing! Awesome breakfast. Thank you

4

deveri a

25 août 2025

·

A séjourné 4 nuits

The hotel is beautiful. I was denied checkin due to a conflict between hotels com and the property.

The hotel is beautiful. I was denied checkin due to a conflict between hotels com and the property.

4

Lana

1 juin 2023

·

A séjourné 1 nuit

It was a nice stay, but double charged me. Normally I don't leave reviews like this, but I'm pissed. They said they had no record of me paying cash for my room, um look at the cameras duh. Then next day they charged my card a 155.68 dollars when I already paid and still haven't refunded me. They were hoping I'd hang up while being put on hold for 20 mins talking to the same person like are you serious? I just want my 155 back it's not that hard.

It was a nice stay, but double charged me. Normally I don't leave reviews like this, but I'm pissed. They said they had no record of me paying cash for my room, um look at the cameras duh. Then next day they charged my card a 155.68 dollars when I already paid and still haven't refunded me. They were hoping I'd hang up while being put on hold for 20 mins talking to the same person like are you serious? I just want my 155 back it's not that hard.

10

Matheus

26 déc. 2025

·

A séjourné 1 nuit

Arrived late Christmas Eve, staff was extremely nice! Always love staying at WDM Sheraton, very private and close to everything. Right off of I-80 and I-35 so can access everything. Room was very large and spacious. Appreciate the fridge, microwave and comfy bed. Loved it.

Arrived late Christmas Eve, staff was extremely nice! Always love staying at WDM Sheraton, very private and close to everything. Right off of I-80 and I-35 so can access everything. Room was very large and spacious. Appreciate the fridge, microwave and comfy bed. Loved it.

4

Douglas

16 juil. 2024

·

A séjourné 1 nuit

This is a 4 star hotel with 1 star service. The star in this case is the 1 employee dealing with a constant mob of people. 1 person at the front desk. One. This is a 10 story hotel. There are only two elevators that service the ENTIRE hotel. They are fine, fancy, glass affairs that are oddly shaped and barely accomodate a baggage cart. At the ground floor there is a constant press of humanity vying for position in line to gain entry to the next elevator to reach ground. The area that the fancy, sloth speed elevators are located is extremely cramped and bottle-necked. It allows little room for people to exit the elevators due to the press of humanity and limited space. The wait to get on an elevator during normal hours was way too long and a constant common complaint among other people staying at the hotel. I am a senior citizen. I called guest services and asked for 2 extra bath towels. This fancy hotel provides 3 to a room. I was answered with, "well it might take a minute to get those to you but if you come down to the front desk I can hand them to you." Ok I said. I made the trek down, only to be ignored because the single employee there had 150 people in line in front of her. I made the trek back upstairs to my room. I called \'guest services\' again with the same request for 2 towels and received the same spiel. I told them I could wait for them because I had all night. The towels never arrived. They are woefully understaffed. I\'d like a refund and an apology.

This is a 4 star hotel with 1 star service. The star in this case is the 1 employee dealing with a constant mob of people. 1 person at the front desk. One. This is a 10 story hotel. There are only two elevators that service the ENTIRE hotel. They are fine, fancy, glass affairs that are oddly shaped and barely accomodate a baggage cart. At the ground floor there is a constant press of humanity vying for position in line to gain entry to the next elevator to reach ground. The area that the fancy, sloth speed elevators are located is extremely cramped and bottle-necked. It allows little room for people to exit the elevators due to the press of humanity and limited space. The wait to get on an elevator during normal hours was way too long and a constant common complaint among other people staying at the hotel. I am a senior citizen. I called guest services and asked for 2 extra bath towels. This fancy hotel provides 3 to a room. I was answered with, "well it might take a minute to get those to you but if you come down to the front desk I can hand them to you." Ok I said. I made the trek down, only to be ignored because the single employee there had 150 people in line in front of her. I made the trek back upstairs to my room. I called \'guest services\' again with the same request for 2 towels and received the same spiel. I told them I could wait for them because I had all night. The towels never arrived. They are woefully understaffed. I\'d like a refund and an apology.

10

Ryan

17 mai 2024

·

A séjourné 1 nuit

Staff was amazing. Helpful and courteous. We dealt with 4 different people at the front desk and every one of them did an amazing job.

Staff was amazing. Helpful and courteous. We dealt with 4 different people at the front desk and every one of them did an amazing job.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Emplacement pratique à West Des Moines, près des autoroutes, des restaurants et des commerces, et facile à trouver. Certains notent des travaux de construction dans le secteur ou sur place affectant l'accès.

Avis de voyageur à ce sujet

10

Jennifer

31 mars 2025

·

A séjourné 2 nuits

We stayed at the Sheraton West Des Moines for a convention. Everything was convenient and close. All the staff were very nice.

We stayed at the Sheraton West Des Moines for a convention. Everything was convenient and close. All the staff were very nice.

10

Gary

19 juin 2024

·

A séjourné 2 nuits

This was a convienent location for us. Enjoyed the outdoor space provided.

This was a convienent location for us. Enjoyed the outdoor space provided.

10

Richard

9 août 2025

·

A séjourné 1 nuit

Nice location

Nice location

10

Randal

30 juin 2025

·

A séjourné 1 nuit

The construction in the area made it somewhat difficult to get there. However, once we arrived,,everything was great. Nice friendly staff made our stay a pleasure.

The construction in the area made it somewhat difficult to get there. However, once we arrived,,everything was great. Nice friendly staff made our stay a pleasure.

10

Nathan

26 déc. 2022

·

A séjourné 1 nuit

We stated her during the holidays on our way home. We have stayed her several times before. It is a nice hotel. Close to several food options. Also near the highway.

We stated her during the holidays on our way home. We have stayed her several times before. It is a nice hotel. Close to several food options. Also near the highway.

10

Paige

18 févr. 2023

·

A séjourné 1 nuit

Very easy to find

Very easy to find

10

Matheus

26 déc. 2025

·

A séjourné 1 nuit

Arrived late Christmas Eve, staff was extremely nice! Always love staying at WDM Sheraton, very private and close to everything. Right off of I-80 and I-35 so can access everything. Room was very large and spacious. Appreciate the fridge, microwave and comfy bed. Loved it.

Arrived late Christmas Eve, staff was extremely nice! Always love staying at WDM Sheraton, very private and close to everything. Right off of I-80 and I-35 so can access everything. Room was very large and spacious. Appreciate the fridge, microwave and comfy bed. Loved it.

10

Libby

17 août 2025

·

A séjourné 2 nuits

Close to shopping and dining and easy access to interstate

Close to shopping and dining and easy access to interstate

10

Karen

10 août 2025

·

A séjourné 1 nuit

Close and easy to get to.

Close and easy to get to.

10

Amy

23 déc. 2024

·

A séjourné 1 nuit

Perfect area for proximity of all activities in Des Moines

Perfect area for proximity of all activities in Des Moines

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le bar et le restaurant sur place reçoivent de bons commentaires, et le buffet de petit-déjeuner est souvent salué pour sa qualité. Le petit-déjeuner n'est pas inclus et peut être coûteux, avec parfois des difficultés de personnel lors des tournois.

Avis de voyageur à ce sujet

8

Melodie

12 juil. 2023

·

A séjourné 2 nuits

It would be better if there was a free breakfast. Breakfast too expensive, especially for children.

It would be better if there was a free breakfast. Breakfast too expensive, especially for children.

10

James

24 mai 2025

·

A séjourné 1 nuit

Great bartenders especially Heather. Room was clean and quiet.

Great bartenders especially Heather. Room was clean and quiet.

10

Amy

9 août 2025

·

A séjourné 2 nuits

The elevators were slow. Other than that great experience. The Waterfall restaurant was convenient and delicious!

The elevators were slow. Other than that great experience. The Waterfall restaurant was convenient and delicious!

8

Monty

8 juin 2025

·

A séjourné 1 nuit

I have mixed feelings about this hotel. I really didn't like to pay for parking. It's understandable when it is in a congested downtown area. This is not. And breakfast is pricey (I heard it is good though) so we skipped it. I am just so used to having a pretty good free breakfast at hotels at this price level. And no free Wi-fi wasn't great. That said, the room was quite large for the price and the staff was super helpful. Room and property were very clean and inviting. So, overall, I do recommend this hotel, just know that it comes with a few added costs.

I have mixed feelings about this hotel. I really didn't like to pay for parking. It's understandable when it is in a congested downtown area. This is not. And breakfast is pricey (I heard it is good though) so we skipped it. I am just so used to having a pretty good free breakfast at hotels at this price level. And no free Wi-fi wasn't great. That said, the room was quite large for the price and the staff was super helpful. Room and property were very clean and inviting. So, overall, I do recommend this hotel, just know that it comes with a few added costs.

8

Sue

15 janv. 2025

·

A séjourné 1 nuit

A nice welcome and lobby is beautiful. Rooms are nice, beds and shower head is amazing. Had an issue with bartender but manager agreed took care of us and next bartender was amazing! Awesome breakfast. Thank you

A nice welcome and lobby is beautiful. Rooms are nice, beds and shower head is amazing. Had an issue with bartender but manager agreed took care of us and next bartender was amazing! Awesome breakfast. Thank you

10

Kimberly

29 sept. 2025

·

A séjourné 1 nuit

We love the bar and restaurant area!

We love the bar and restaurant area!

10

STEVI

22 déc. 2024

·

A séjourné 1 nuit

Stayed for one night with kids before my son was shipping off for boot camp. Hotel is beautiful. Gym and pool area are nice, unfortunately no hot tub. Chose this hotel as that is where the recruits were staying and it allowed the kids a little more time with their brother before he left. Beds were comfortable and the shower had good water pressure. Restaurant inside of the hotel. Breakfast was amazing, Buffet style dining with a wide varitey of options to choose from. Would absolutely stay again.

Stayed for one night with kids before my son was shipping off for boot camp. Hotel is beautiful. Gym and pool area are nice, unfortunately no hot tub. Chose this hotel as that is where the recruits were staying and it allowed the kids a little more time with their brother before he left. Beds were comfortable and the shower had good water pressure. Restaurant inside of the hotel. Breakfast was amazing, Buffet style dining with a wide varitey of options to choose from. Would absolutely stay again.

6

Jo

19 nov. 2024

·

A séjourné 1 nuit

Lobby was beautiful with waterfall etc. I thought it could have included a breakfast since the small buffet cost $15

Lobby was beautiful with waterfall etc. I thought it could have included a breakfast since the small buffet cost $15

10

AJ

20 avr. 2023

·

A séjourné 2 nuits

Breakfast Buffet was great!! Plenty of Parking!! Elevators were full all day all weekend but multiple events in area!!

Breakfast Buffet was great!! Plenty of Parking!! Elevators were full all day all weekend but multiple events in area!!

8

Angela

8 avr. 2025

·

A séjourné 1 nuit

Breakfast should be included

Breakfast should be included

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

10

Harry

28 mai 2024

·

A séjourné 1 nuit

.

.

8

Breana

27 mai 2024

·

A séjourné 1 nuit

.

.

10

Kent

19 juil. 2026

·

A séjourné 2 nuits

Staff was friendly, welcoming & professional

Staff was friendly, welcoming & professional

10

Jennifer

18 juil. 2026

·

A séjourné 3 nuits

This was our second year staying for a baseball tournament. The hotel is very nice and clean. The front desk staff were very friendly and helpful. Even with the hotel being busy it did not feel loud or hectic. We will definitely return.

This was our second year staying for a baseball tournament. The hotel is very nice and clean. The front desk staff were very friendly and helpful. Even with the hotel being busy it did not feel loud or hectic. We will definitely return.

10

Tracy

28 juin 2026

·

A séjourné 2 nuits

Great experience. Staff was attentive and responsive with our basic needs. Hotel was clean and very accommodating. We were there with countless other youth sport teams and the Hotel managed to be keep up with all of the needs of the teams and guests.

Great experience. Staff was attentive and responsive with our basic needs. Hotel was clean and very accommodating. We were there with countless other youth sport teams and the Hotel managed to be keep up with all of the needs of the teams and guests.

Politiques de l’établissement

Instructions d’arrivée

Tout ce que vous devez savoir pour une arrivée en douceur.

Arrivée

Départ

De 15:00 à 23:59

Avant 12:00

Bon à savoir

Politiques et informations supplémentaires sur cet établissement.

Suppléments facultatifs

Services supplémentaires payants que vous pouvez demander.

Vous avez une question ?

Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel

Prix pour les dates à venir

septembre 2026

di	lu	ma	me	je	ve	sa
		1	2	3	4	5
6	7	8	9 $166	10 $127	11 $136	12 $136
13 $103	14 $111	15 $127	16 $134	17 $126	18 $157	19 $162
20 $110	21 $118	22 $148	23 $148	24 $139	25 $186	26 $166
27 $111	28 $118	29 $158	30 $176

octobre 2026

Moins cher

Plus cher

Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.

Prix en USD pour 2 voyageurs, mis à jour quotidiennement.

2026-09-08: NO DATA
2026-09-09: 165.54588574987793USD
2026-09-10: 127.4783460389099USD
2026-09-11: 136.12094592077636USD
2026-09-12: 136.12094592077636USD
2026-09-13: 102.6256187949829USD
2026-09-14: 111.2677749527893USD
2026-09-15: 127.47182329522704USD
2026-09-16: 133.96030260617064USD
2026-09-17: 126.39801994436644USD
2026-09-18: 156.64712396813962USD
2026-09-19: 162.04875444085692USD
2026-09-20: 110.1931551496582USD
2026-09-21: 117.75542893698119USD
2026-09-22: 148.0045240862732USD
2026-09-23: 148.12000771014402USD
2026-09-24: 138.96219982214353USD
2026-09-25: 185.81589302288816USD
2026-09-26: 166.37004107006834USD
2026-09-27: 111.17827580987547USD
2026-09-28: 117.75542893698119USD
2026-09-29: 157.6086207593994USD
2026-09-30: 176.09297592095945USD
2026-10-01: 148.0045240862732USD
2026-10-02: 185.81589302288816USD
2026-10-03: 176.09297592095945USD
2026-10-04: 119.9160722515869USD
2026-10-05: 142.28279995111083USD
2026-10-06: 151.24549349542235USD
2026-10-07: 133.96030260617064USD
2026-10-08: 148.0045240862732USD
2026-10-09: 167.232232416687USD
2026-10-10: 185.91269586383055USD
2026-10-11: 108.03250296057128USD
2026-10-12: 156.83295560449218USD
2026-10-13: 213.0640823540039USD
2026-10-14: 195.05866519390867USD
2026-10-15: 142.28279995111083USD
2026-10-16: 161.3285192955322USD
2026-10-17: 180.41930325549316USD
2026-10-18: 106.95217686602783USD
2026-10-19: 123.23706285772704USD
2026-10-20: 159.0111792663574USD
2026-10-21: 151.24549349542235USD
2026-10-22: 141.23864624194334USD
2026-10-23: 153.40614568450926USD
2026-10-24: 185.58902578546142USD
2026-10-25: 138.96219982214353USD
2026-10-26: 139.95610621875USD
2026-10-27: 158.66305111779783USD
2026-10-28: 156.83295560449218USD
2026-10-29: 141.70519546765135USD
2026-10-30: 185.58902578546142USD
2026-10-31: 142.27906379452514USD
2026-11-01: 110.99258616522216USD
2026-11-02: 109.72548773931884USD
2026-11-03: 151.24549349542235USD
2026-11-04: 161.2829222111206USD
2026-11-05: 140.44225029895017USD
2026-11-06: 151.24549349542235USD
2026-11-07: 151.24549349542235USD
2026-11-08: 108.03250296057128USD

Cet hébergement assure votre transfert depuis l'arrêt de bus (prestation pouvant donner lieu à un supplément). Vous devez contacter l’hébergement à ce sujet avant votre départ, au moyen des coordonnées fournies dans la confirmation de réservation. Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.

L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.

Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et une carte de crédit peuvent être demandées à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Le nom inscrit sur la carte de crédit présentée comme garantie à l'arrivée doit correspondre au nom de la personne ayant effectué la réservation
Cet hébergement accepte les cartes de crédit ; espèces non acceptées
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, un détecteur de fumée et des barrières de fenêtre
Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement

L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
Une voiture est nécessaire pour accéder à l'hébergement et se déplacer pendant le séjour.
Cet hébergement accueille des clients de toutes orientations sexuelles et identités de genres (LGBTQIA+ friendly).

Le petit déjeuner préparé sur commande coûte environ 14 USD par personne
Wi-Fi dans la chambre : 5.99 USD par tranche de 24 heures (le tarif peut varier)
Wi-Fi dans les espaces communs : 5.99 USD par tranche de 24 heures (le tarif peut varier)
Frais pour le parking en libre-service : 10.00 USD par jour
Animaux de compagnie : 75 USD par hébergement et par séjour
Les animaux d'assistance ne sont soumis à aucuns frais.
Un réfrigérateur en chambre peut être fourni en supplément
Un micro-ondes en chambre peut être loué en supplément

La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.