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Sheraton West Des Moines

US$ 129

/ noite

Média para setembro

Sheraton West Des Moines - Image 1

Sheraton West Des Moines - Quarto

Sheraton West Des Moines - Quarto

Sheraton West Des Moines - Recepção

Sheraton West Des Moines - Piscina

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US$ 129

/ noite

Média para setembro

Média de preços por mês

Em Sheraton West Des Moines, a diária custa em média US$ 114 no mês mais barato (novembro) e US$ 178 no mês mais caro (agosto), com base nos últimos 12 meses.

Preço médio da diária em Sheraton West Des Moines por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 114
fevereiro	US$ 125
março	US$ 120
abril	US$ 141
maio	US$ 142
junho	US$ 149
julho	US$ 154
agosto	US$ 178
setembro	US$ 129
outubro	US$ 144
novembro	US$ 114
dezembro	US$ 119

Mais caro: agosto (aprox. US$ 178)

Mais barato: novembro (aprox. US$ 114)

Sobre esta propriedade

Não perca as atividades de recreação, como uma piscina interna e uma academia. Este hotel também oferece Wi-Fi (sobretaxa), serviços de concierge e loja de presentes/banca de jornal.

Comodidades

Não perca as atividades de recreação, como uma piscina interna e uma academia. Este hotel também oferece Wi-Fi (sobretaxa), serviços de concierge e loja de presentes/banca de jornal.

Comodidades

As comodidades presentes incluem um business center 24 horas, check-in expresso e check-out expresso. Hotel possui um espaço de 2 metros quadrados, contendo espaço para conferência e salas de reunião, e é o local ideal para quem está planejando eventos em West Des Moines. Os hóspedes podem utilizar serviço de traslado de/para o terminal rodoviário mediante uma sobretaxa e estacionamento sem manobrista (sujeito a cobrança) está disponível no local.

Jantar

Saboreie uma deliciosa refeição no um restaurante ou hospede-se no local e aproveite o serviço de quarto (horário limitado) deste hotel. Feche o fia com uma bebida refrescante em um bar/lounge. Há café da manhã feito na hora disponíve diariamente mediante uma taxa.

Quartos

Sinta-se em casa em um de nossos 285 quartos. A propriedade oferece Wi-Fi (sobretaxa) para navegar na web e canais a cabo para a sua diversão. Banheiro integrado com chuveiro/banheira combinados apresenta produtos de toalete de cortesia e secadores de cabelo. As comodidades incluem telefones, além de cofres e escrivaninhas.

Localização

Fora do centro em West Des Moines, Sheraton West Des Moines Hotel fica a apenas 10 minutos de carro de Jordan Creek Town Center e de Drake University. Este hotel fica a 13,3 km de Centro de Eventos de Iowa e a 13,8 km de Casey's Center.

Lugares próximos

Clive Aquatic Center(0.8 milhas)
Valley West Mall(1.3 milhas)
Mercy Medical Center West Lakes(1.4 milhas)
UnityPoint Health - Methodist West Hospital(1.6 milhas)
Greenbelt Trail(1.6 milhas)
MercyOne Mills Civic Express Care(2.9 milhas)
Des Moines Golf & Country Club(3 milhas)
Valley Stadium(3.1 milhas)
Living History Farms(1.9 milhas)
Pump It Up(3.2 milhas)
Jordan Creek Town Center(3.2 milhas)
West Glen Town Center(3.3 milhas)
Cinemark Century Jordan Creek 20(3.8 milhas)
Ridge Pointe Park(3.9 milhas)
Buccaneer Arena(4.4 milhas)
O aeroporto mais próximo para chegar a Sheraton West Des Moines Hotel fica em Aeroporto Internacional de Des Moines (DSM)(15.5 milhas)

Estacionamento
Restaurante
Piscina
Centro de negócios
Serviço de quarto
Lavagem a seco

Localização

1800 50th Street, Des Moines, Iowa, Estados Unidos

Clive Aquatic Center (0.8 milhas)

Valley West Mall (1.3 milhas)

Mercy Medical Center West Lakes (1.4 milhas)

UnityPoint Health - Methodist West Hospital (1.6 milhas)

Greenbelt Trail (1.6 milhas)

MercyOne Mills Civic Express Care (2.9 milhas)

Mais informações sobre a localização

Avaliações dos hóspedes

8.3

Muito bom

Com base em 1.002 avaliações verificadas

Quem se hospeda aqui?

Negócios

32%

Casal

23%

Famílias

32%

Grupos

5%

Viajantes individuais

5%

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

No Sheraton West Des Moines, viajantes elogiam frequentemente a equipe atenciosa, a localização conveniente perto das interestaduais I‑80/I‑35 e o lobby atraente com cachoeira, enquanto muitos também notam quartos limpos, geralmente confortáveis, que costumam ser silenciosos e espaçosos.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Opinião dos hóspedes

No Sheraton West Des Moines, viajantes elogiam frequentemente a equipe atenciosa, a localização conveniente perto das interestaduais I‑80/I‑35 e o lobby atraente com cachoeira, enquanto muitos também notam quartos limpos, geralmente confortáveis, que costumam ser silenciosos e espaçosos.

Desvantagens comuns incluem estacionamento pago e Wi‑Fi com custo adicional, elevadores lentos ou cheios durante torneios e ruído ocasional. Vários hóspedes relatam manutenção de quartos envelhecida ou inconsistente (ar condicionado ou vasos sanitários, TVs pequenas), serviço de quarto irregular e problemas na piscina, além da falta de uma hidromassagem. Espere uma estadia conveniente com serviço acolhedor e quartos sólidos, mas considere os custos adicionais e a logística variável em períodos de grande movimento.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

Lobby atraente com cachoeira, e o bar e restaurante no local são populares. Problemas recorrentes incluem estacionamento pago (às vezes por meio de um aplicativo), elevadores lentos ou cheios quando há movimento, fechamento da piscina ou água suja, ausência de hidromassagem e máquinas de gelo quebradas ocasionalmente.

Avaliações dos hóspedes relacionadas

4

Brian

18 de mai. de 2025

·

Hospedou-se por 1 noite

The shower was terrible. The pools water was horribly out of balance-absolute lack of attention. No hot tub??? Will not book this hotel in the future.

The shower was terrible. The pools water was horribly out of balance-absolute lack of attention. No hot tub??? Will not book this hotel in the future.

2

Carla

2 de jul. de 2025

·

Hospedou-se por 5 noites

We've stayed at this property before and liked the location and ease of use when we're in Des Moines. This 5 night stay will be our last at this property. Upon check-in, we found out there was now a $10/night parking fee. In West Des Moines. In an unsecured, uncovered lot. That we had to pay ourselves via a 3rd party. Absolutely unacceptable. I asked about cancelling our reservation and was told there was a 48 hour policy, so we decided to stay. The shower head in our room (807) was broken. I reported it. Never fixed. We set the thermostat to 60. I doubt the room ever got below 70. Des Moines was in the middle of a heat wave, but the pool was "Closed For Maintenance" for at least half of our stay. When I checked out at 10:45am Saturday 6/28 there was only one person working the desk. I waited for 15 minutes to check out to make it clear our visit had been less than pleasant. The clerk said "I'm sorry to hear that" and nothing else. There was still a line when I left. I've stayed in Motel 6's with exponentially greater focus on customer care and satisfaction. I don't know what's happened to this property, but it poisoned my opinion of it and definitely soured my overall opinion of Sheraton and Marriott in general. Please turn it into a Spirit Halloween store and be done with it.

We've stayed at this property before and liked the location and ease of use when we're in Des Moines. This 5 night stay will be our last at this property. Upon check-in, we found out there was now a $10/night parking fee. In West Des Moines. In an unsecured, uncovered lot. That we had to pay ourselves via a 3rd party. Absolutely unacceptable. I asked about cancelling our reservation and was told there was a 48 hour policy, so we decided to stay. The shower head in our room (807) was broken. I reported it. Never fixed. We set the thermostat to 60. I doubt the room ever got below 70. Des Moines was in the middle of a heat wave, but the pool was "Closed For Maintenance" for at least half of our stay. When I checked out at 10:45am Saturday 6/28 there was only one person working the desk. I waited for 15 minutes to check out to make it clear our visit had been less than pleasant. The clerk said "I'm sorry to hear that" and nothing else. There was still a line when I left. I've stayed in Motel 6's with exponentially greater focus on customer care and satisfaction. I don't know what's happened to this property, but it poisoned my opinion of it and definitely soured my overall opinion of Sheraton and Marriott in general. Please turn it into a Spirit Halloween store and be done with it.

10

Amy

9 de ago. de 2025

·

Hospedou-se por 2 noites

The elevators were slow. Other than that great experience. The Waterfall restaurant was convenient and delicious!

The elevators were slow. Other than that great experience. The Waterfall restaurant was convenient and delicious!

10

Jamie

15 de jul. de 2024

·

Hospedou-se por 2 noites

Very clean. Slow elevator when busy but not a huge deal.

Very clean. Slow elevator when busy but not a huge deal.

6

Diana

24 de mai. de 2025

·

Hospedou-se por 2 noites

Room was clean. Housekeeping came around in the morning offering more towels if needed. They have big bottles of shampoo, conditioner, body wash, lotion and hand wash. How sanitary is reusing bottles between your clientele? I thought it was rather gross and the body wash and shampoo was watered down. I know watered down products when I see them! Very few of the ice machines were working and was very frustrating to traipse all over looking for a working ice machine! They tried charging me a $10 parking fee, and I didn’t even drive!! They did remove it from my bill, after I complained. It wasn’t worth the extra money to stay at this hotel. I’ll find a cheaper place with working ice machines!!

Room was clean. Housekeeping came around in the morning offering more towels if needed. They have big bottles of shampoo, conditioner, body wash, lotion and hand wash. How sanitary is reusing bottles between your clientele? I thought it was rather gross and the body wash and shampoo was watered down. I know watered down products when I see them! Very few of the ice machines were working and was very frustrating to traipse all over looking for a working ice machine! They tried charging me a $10 parking fee, and I didn’t even drive!! They did remove it from my bill, after I complained. It wasn’t worth the extra money to stay at this hotel. I’ll find a cheaper place with working ice machines!!

10

Kimberly

29 de set. de 2025

·

Hospedou-se por 1 noite

We love the bar and restaurant area!

We love the bar and restaurant area!

10

STEVI

22 de dez. de 2024

·

Hospedou-se por 1 noite

Stayed for one night with kids before my son was shipping off for boot camp. Hotel is beautiful. Gym and pool area are nice, unfortunately no hot tub. Chose this hotel as that is where the recruits were staying and it allowed the kids a little more time with their brother before he left. Beds were comfortable and the shower had good water pressure. Restaurant inside of the hotel. Breakfast was amazing, Buffet style dining with a wide varitey of options to choose from. Would absolutely stay again.

Stayed for one night with kids before my son was shipping off for boot camp. Hotel is beautiful. Gym and pool area are nice, unfortunately no hot tub. Chose this hotel as that is where the recruits were staying and it allowed the kids a little more time with their brother before he left. Beds were comfortable and the shower had good water pressure. Restaurant inside of the hotel. Breakfast was amazing, Buffet style dining with a wide varitey of options to choose from. Would absolutely stay again.

6

Ken

2 de jun. de 2025

·

Hospedou-se por 1 noite

The hotel charges for parking, even though the parking lot is very large. Worse, you have to pay for the parking through a third-party app, which is a big hassle. Stop nickel and diming your guests!

The hotel charges for parking, even though the parking lot is very large. Worse, you have to pay for the parking through a third-party app, which is a big hassle. Stop nickel and diming your guests!

4

Douglas

16 de jul. de 2024

·

Hospedou-se por 1 noite

This is a 4 star hotel with 1 star service. The star in this case is the 1 employee dealing with a constant mob of people. 1 person at the front desk. One. This is a 10 story hotel. There are only two elevators that service the ENTIRE hotel. They are fine, fancy, glass affairs that are oddly shaped and barely accomodate a baggage cart. At the ground floor there is a constant press of humanity vying for position in line to gain entry to the next elevator to reach ground. The area that the fancy, sloth speed elevators are located is extremely cramped and bottle-necked. It allows little room for people to exit the elevators due to the press of humanity and limited space. The wait to get on an elevator during normal hours was way too long and a constant common complaint among other people staying at the hotel. I am a senior citizen. I called guest services and asked for 2 extra bath towels. This fancy hotel provides 3 to a room. I was answered with, "well it might take a minute to get those to you but if you come down to the front desk I can hand them to you." Ok I said. I made the trek down, only to be ignored because the single employee there had 150 people in line in front of her. I made the trek back upstairs to my room. I called \'guest services\' again with the same request for 2 towels and received the same spiel. I told them I could wait for them because I had all night. The towels never arrived. They are woefully understaffed. I\'d like a refund and an apology.

This is a 4 star hotel with 1 star service. The star in this case is the 1 employee dealing with a constant mob of people. 1 person at the front desk. One. This is a 10 story hotel. There are only two elevators that service the ENTIRE hotel. They are fine, fancy, glass affairs that are oddly shaped and barely accomodate a baggage cart. At the ground floor there is a constant press of humanity vying for position in line to gain entry to the next elevator to reach ground. The area that the fancy, sloth speed elevators are located is extremely cramped and bottle-necked. It allows little room for people to exit the elevators due to the press of humanity and limited space. The wait to get on an elevator during normal hours was way too long and a constant common complaint among other people staying at the hotel. I am a senior citizen. I called guest services and asked for 2 extra bath towels. This fancy hotel provides 3 to a room. I was answered with, "well it might take a minute to get those to you but if you come down to the front desk I can hand them to you." Ok I said. I made the trek down, only to be ignored because the single employee there had 150 people in line in front of her. I made the trek back upstairs to my room. I called \'guest services\' again with the same request for 2 towels and received the same spiel. I told them I could wait for them because I had all night. The towels never arrived. They are woefully understaffed. I\'d like a refund and an apology.

10

Siobhan

19 de set. de 2025

·

Hospedou-se por 1 noite

Loved the falling water.

Loved the falling water.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

Muitos hóspedes descrevem quartos e áreas comuns limpos. Outros relatam odores de mofo, chuveiros ou roupas de cama sujas e serviço de quarto perdido ou pouco frequente, indicando padrões inconsistentes.

Avaliações dos hóspedes relacionadas

6

Trishia

28 de abr. de 2025

·

Hospedou-se por 1 noite

The room was really stuffy and had a little bit of a musty smell. There was some hair left in the shower stall from the previous tenants. The staff were friendly. The hotel was booked with a lot of families, so everything was extra loud.

The room was really stuffy and had a little bit of a musty smell. There was some hair left in the shower stall from the previous tenants. The staff were friendly. The hotel was booked with a lot of families, so everything was extra loud.

4

William

16 de ago. de 2023

·

Hospedou-se por 1 noite

My room was a dump. Carpet was stained , bed was not made properly.

My room was a dump. Carpet was stained , bed was not made properly.

10

Melissa

4 de jun. de 2025

·

Hospedou-se por 1 noite

Nice hotel, clean and comfortable

Nice hotel, clean and comfortable

8

Kevin or Tracy

13 de dez. de 2025

·

Hospedou-se por 1 noite

Clean rooms, friendly staff. All seemed to be happy and cheerful to be at work helping people enjoy their stay.

Clean rooms, friendly staff. All seemed to be happy and cheerful to be at work helping people enjoy their stay.

4

Amy

2 de jul. de 2023

·

Hospedou-se por 1 noite

Room was terrible. Shower was dirty. Sheets were on inside out, which makes me think they didnt clean them, they just flipped them over . I would never stay here again.

Room was terrible. Shower was dirty. Sheets were on inside out, which makes me think they didnt clean them, they just flipped them over . I would never stay here again.

8

Diane

18 de set. de 2025

·

Hospedou-se por 1 noite

Great property other than our room had an unpleasant musty smell.

Great property other than our room had an unpleasant musty smell.

10

Sean

8 de jun. de 2025

·

Hospedou-se por 1 noite

The West Des Moines Sheraton was an excellent hotel. The room was very clean, well kept, everything worked, and the staff was very friendly and helpful.

The West Des Moines Sheraton was an excellent hotel. The room was very clean, well kept, everything worked, and the staff was very friendly and helpful.

6

Amy

16 de set. de 2024

·

Hospedou-se por 1 noite

Our room had black mold on the ceiling and the air conditioning didn’t work. Definitely out dated and room was not in good condition

Our room had black mold on the ceiling and the air conditioning didn’t work. Definitely out dated and room was not in good condition

6

Kelli L

20 de fev. de 2024

·

Hospedou-se por 1 noite

When we checked in and arrived to our room, it had not been cleaned. There was a beer box stuffed with trash, dirty towels, and the bedding hadn't been changed. The friendly front desk worker did provide us with free breakfast buffet vouchers and sent someone up with clean towels and bedding. Also, there was a fundraiser event going on and we could hear the music and feel the bass in our room until 11pm. The breakfast was good and the pool/workout area was nice.

When we checked in and arrived to our room, it had not been cleaned. There was a beer box stuffed with trash, dirty towels, and the bedding hadn't been changed. The friendly front desk worker did provide us with free breakfast buffet vouchers and sent someone up with clean towels and bedding. Also, there was a fundraiser event going on and we could hear the music and feel the bass in our room until 11pm. The breakfast was good and the pool/workout area was nice.

10

Darron

9 de dez. de 2025

·

Hospedou-se por 1 noite

The room was very clean and staff was nice and helpful.

The room was very clean and staff was nice and helpful.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Os quartos são geralmente espaçosos e confortáveis, com muitas estadias silenciosas. Vários observam decoração datada e problemas de manutenção (ar condicionado fraco, problemas no vaso sanitário ou encanamento, TVs pequenas), além de Wi‑Fi pago ou instável e ruído ocasional durante grandes eventos esportivos juvenis.

Avaliações dos hóspedes relacionadas

10

Helen

10 de jun. de 2025

·

Hospedou-se por 2 noites

The room was comfortable and quiet. There is only one pair of elevators and we stayed at the hotel during a baseball tournament.

The room was comfortable and quiet. There is only one pair of elevators and we stayed at the hotel during a baseball tournament.

8

Roland

25 de set. de 2023

·

Hospedou-se por 3 noites

West Des Moines is the area of town to stay when visiting Des Moines. PSA, dont click on the $5.99/day internet - I did, it didn't work, so I tried again, still didn't work, so I gave up and accessed the internet on my phone hotspot. Was still charged $5.99, twice for the same day, for internet I couldn't and didn't access.

West Des Moines is the area of town to stay when visiting Des Moines. PSA, dont click on the $5.99/day internet - I did, it didn't work, so I tried again, still didn't work, so I gave up and accessed the internet on my phone hotspot. Was still charged $5.99, twice for the same day, for internet I couldn't and didn't access.

8

Michelle

1 de abr. de 2025

·

Hospedou-se por 1 noite

The beds and bedding were very comfortable and the room was very quiet. The view from my room was that of a rooftop with AC units, but I wasn’t there for the view. Water took a long time to heat up, but I would definitely stay again.

The beds and bedding were very comfortable and the room was very quiet. The view from my room was that of a rooftop with AC units, but I wasn’t there for the view. Water took a long time to heat up, but I would definitely stay again.

2

McKenna

3 de mar. de 2024

·

First we had got there and had multiple issues with the toilet. Had to flush it repeatedly for it to actually go down. We had a couple guests we hadn’t seen in awhile coming to stay with us and they also had a baby. it was extremely hot in the room. Even when we turned the ac to 60 degrees it didn’t work at all. At check out when we went to talk to them they said people had been asking for fans and we could’ve asked but We paid 200$ for the hotel and didn’t know we’d even have to ask for a fan and thought the air would work. Our guests couldn’t even stand to stay in our room and they ended up leaving the next day 6-7am and we also packed and decided to leave shortly after. When packing up we checked under the bed for anything to make sure we didn’t leave anything and we found a dip chew pouch and a marijuana vape which like I stated we had a baby with us who is crawling luckily he didn’t find that. Another thing the pool was full at almost all times and was very dirty and had cold water but the pool room was extremely hot as well. Overall not a good experience my guests and I left way earlier then we expected to and wished. I wish the experience was better. I would like to be compensated or my money back.

First we had got there and had multiple issues with the toilet. Had to flush it repeatedly for it to actually go down. We had a couple guests we hadn’t seen in awhile coming to stay with us and they also had a baby. it was extremely hot in the room. Even when we turned the ac to 60 degrees it didn’t work at all. At check out when we went to talk to them they said people had been asking for fans and we could’ve asked but We paid 200$ for the hotel and didn’t know we’d even have to ask for a fan and thought the air would work. Our guests couldn’t even stand to stay in our room and they ended up leaving the next day 6-7am and we also packed and decided to leave shortly after. When packing up we checked under the bed for anything to make sure we didn’t leave anything and we found a dip chew pouch and a marijuana vape which like I stated we had a baby with us who is crawling luckily he didn’t find that. Another thing the pool was full at almost all times and was very dirty and had cold water but the pool room was extremely hot as well. Overall not a good experience my guests and I left way earlier then we expected to and wished. I wish the experience was better. I would like to be compensated or my money back.

8

Melanie A

11 de nov. de 2024

·

Hospedou-se por 1 noite

Decent hotel. A bit overpriced. The lobby and restaurant looked nice but the rooms were definitely dated and in need of upgrades.

Decent hotel. A bit overpriced. The lobby and restaurant looked nice but the rooms were definitely dated and in need of upgrades.

4

Alan

26 de abr. de 2025

·

Hospedou-se por 3 noites

The mattress was broken. Nothing was included for the $250 a night fee.

The mattress was broken. Nothing was included for the $250 a night fee.

8

Erin

13 de nov. de 2023

·

Hospedou-se por 1 noite

Check in was prompt, room was clean. Couldn’t connect to Wi-Fi, which may have been an issue on my computer but if you are looking to do some work, that may be an issue.

Check in was prompt, room was clean. Couldn’t connect to Wi-Fi, which may have been an issue on my computer but if you are looking to do some work, that may be an issue.

10

Matheus

26 de dez. de 2025

·

Hospedou-se por 1 noite

Arrived late Christmas Eve, staff was extremely nice! Always love staying at WDM Sheraton, very private and close to everything. Right off of I-80 and I-35 so can access everything. Room was very large and spacious. Appreciate the fridge, microwave and comfy bed. Loved it.

Arrived late Christmas Eve, staff was extremely nice! Always love staying at WDM Sheraton, very private and close to everything. Right off of I-80 and I-35 so can access everything. Room was very large and spacious. Appreciate the fridge, microwave and comfy bed. Loved it.

4

Sean

15 de abr. de 2024

·

Hospedou-se por 1 noite

Air conditioning wasn’t working very good which made sleeping there miserable. Definitely outdated in the room itself. The holder on the wall for the shampoo/conditioner/body wash was broken off the wall but some of the plastic from it was still stuck to the wall. Water pressure also sucked.

Air conditioning wasn’t working very good which made sleeping there miserable. Definitely outdated in the room itself. The holder on the wall for the shampoo/conditioner/body wash was broken off the wall but some of the plastic from it was still stuck to the wall. Water pressure also sucked.

6

Kristina

19 de nov. de 2024

·

Hospedou-se por 1 noite

My bed had a pot hole size divot that made it so hard to sleep in. I was awake for 4 hours trying to get comfortable but it kept making my body fall towards it

My bed had a pot hole size divot that made it so hard to sleep in. I was awake for 4 hours trying to get comfortable but it kept making my body fall towards it

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

A equipe é amplamente elogiada por ser atenciosa, acolhedora e prestativa, com a gerência às vezes resolvendo os problemas. Questões observadas incluem falta de pessoal e longas filas, erros ocasionais de cobrança ou cobranças duplicadas e alguns problemas de check-in ou tempo de resposta.

Avaliações dos hóspedes relacionadas

2

Valentina

12 de jul. de 2024

·

Hospedou-se por 1 noite

Everything was great until I looked at my credit card statement a day after I e stayed at the hotel and found out that I was charged twice (once by Orbitz and once by the hotel) for one of the two rooms I booked through Orbitz. It is impossible to get a live person to discuss. I’ve contacted the hotel a couple of times by phone and I was transferred to a voice mail to leave detailed information and wait for a callback within 24 hours; I’ve also emailed the person supposed to be in charge with billing and 4 days later received no response.

Everything was great until I looked at my credit card statement a day after I e stayed at the hotel and found out that I was charged twice (once by Orbitz and once by the hotel) for one of the two rooms I booked through Orbitz. It is impossible to get a live person to discuss. I’ve contacted the hotel a couple of times by phone and I was transferred to a voice mail to leave detailed information and wait for a callback within 24 hours; I’ve also emailed the person supposed to be in charge with billing and 4 days later received no response.

10

Stacy

12 de nov. de 2023

·

Hospedou-se por 1 noite

Our stay started off bumpy but was quickly handles and management made it right! Was given a different room with NO issues and free breakfast for the hassle of moving rooms due to cleanliness of the room.

Our stay started off bumpy but was quickly handles and management made it right! Was given a different room with NO issues and free breakfast for the hassle of moving rooms due to cleanliness of the room.

10

Jeanne

5 de dez. de 2024

·

Hospedou-se por 2 noites

Great staff, friendly and welcoming!

Great staff, friendly and welcoming!

6

Shelly

16 de jul. de 2024

·

Hospedou-se por 1 noite

kids baseball tournament in town parent allowing kids to run wild so loud and kids running the hallways 10 story hotel and kids playing on elevators so it was a 5 minute wait to get off or up to the 9th floor Not enough hotel staff front desk/security for the business volume!

kids baseball tournament in town parent allowing kids to run wild so loud and kids running the hallways 10 story hotel and kids playing on elevators so it was a 5 minute wait to get off or up to the 9th floor Not enough hotel staff front desk/security for the business volume!

8

Sue

15 de jan. de 2025

·

Hospedou-se por 1 noite

A nice welcome and lobby is beautiful. Rooms are nice, beds and shower head is amazing. Had an issue with bartender but manager agreed took care of us and next bartender was amazing! Awesome breakfast. Thank you

A nice welcome and lobby is beautiful. Rooms are nice, beds and shower head is amazing. Had an issue with bartender but manager agreed took care of us and next bartender was amazing! Awesome breakfast. Thank you

4

deveri a

25 de ago. de 2025

·

Hospedou-se por 4 noites

The hotel is beautiful. I was denied checkin due to a conflict between hotels com and the property.

The hotel is beautiful. I was denied checkin due to a conflict between hotels com and the property.

4

Lana

1 de jun. de 2023

·

Hospedou-se por 1 noite

It was a nice stay, but double charged me. Normally I don't leave reviews like this, but I'm pissed. They said they had no record of me paying cash for my room, um look at the cameras duh. Then next day they charged my card a 155.68 dollars when I already paid and still haven't refunded me. They were hoping I'd hang up while being put on hold for 20 mins talking to the same person like are you serious? I just want my 155 back it's not that hard.

It was a nice stay, but double charged me. Normally I don't leave reviews like this, but I'm pissed. They said they had no record of me paying cash for my room, um look at the cameras duh. Then next day they charged my card a 155.68 dollars when I already paid and still haven't refunded me. They were hoping I'd hang up while being put on hold for 20 mins talking to the same person like are you serious? I just want my 155 back it's not that hard.

10

Matheus

26 de dez. de 2025

·

Hospedou-se por 1 noite

Arrived late Christmas Eve, staff was extremely nice! Always love staying at WDM Sheraton, very private and close to everything. Right off of I-80 and I-35 so can access everything. Room was very large and spacious. Appreciate the fridge, microwave and comfy bed. Loved it.

Arrived late Christmas Eve, staff was extremely nice! Always love staying at WDM Sheraton, very private and close to everything. Right off of I-80 and I-35 so can access everything. Room was very large and spacious. Appreciate the fridge, microwave and comfy bed. Loved it.

4

Douglas

16 de jul. de 2024

·

Hospedou-se por 1 noite

This is a 4 star hotel with 1 star service. The star in this case is the 1 employee dealing with a constant mob of people. 1 person at the front desk. One. This is a 10 story hotel. There are only two elevators that service the ENTIRE hotel. They are fine, fancy, glass affairs that are oddly shaped and barely accomodate a baggage cart. At the ground floor there is a constant press of humanity vying for position in line to gain entry to the next elevator to reach ground. The area that the fancy, sloth speed elevators are located is extremely cramped and bottle-necked. It allows little room for people to exit the elevators due to the press of humanity and limited space. The wait to get on an elevator during normal hours was way too long and a constant common complaint among other people staying at the hotel. I am a senior citizen. I called guest services and asked for 2 extra bath towels. This fancy hotel provides 3 to a room. I was answered with, "well it might take a minute to get those to you but if you come down to the front desk I can hand them to you." Ok I said. I made the trek down, only to be ignored because the single employee there had 150 people in line in front of her. I made the trek back upstairs to my room. I called \'guest services\' again with the same request for 2 towels and received the same spiel. I told them I could wait for them because I had all night. The towels never arrived. They are woefully understaffed. I\'d like a refund and an apology.

This is a 4 star hotel with 1 star service. The star in this case is the 1 employee dealing with a constant mob of people. 1 person at the front desk. One. This is a 10 story hotel. There are only two elevators that service the ENTIRE hotel. They are fine, fancy, glass affairs that are oddly shaped and barely accomodate a baggage cart. At the ground floor there is a constant press of humanity vying for position in line to gain entry to the next elevator to reach ground. The area that the fancy, sloth speed elevators are located is extremely cramped and bottle-necked. It allows little room for people to exit the elevators due to the press of humanity and limited space. The wait to get on an elevator during normal hours was way too long and a constant common complaint among other people staying at the hotel. I am a senior citizen. I called guest services and asked for 2 extra bath towels. This fancy hotel provides 3 to a room. I was answered with, "well it might take a minute to get those to you but if you come down to the front desk I can hand them to you." Ok I said. I made the trek down, only to be ignored because the single employee there had 150 people in line in front of her. I made the trek back upstairs to my room. I called \'guest services\' again with the same request for 2 towels and received the same spiel. I told them I could wait for them because I had all night. The towels never arrived. They are woefully understaffed. I\'d like a refund and an apology.

10

Ryan

17 de mai. de 2024

·

Hospedou-se por 1 noite

Staff was amazing. Helpful and courteous. We dealt with 4 different people at the front desk and every one of them did an amazing job.

Staff was amazing. Helpful and courteous. We dealt with 4 different people at the front desk and every one of them did an amazing job.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

Localização conveniente em West Des Moines, perto de rodovias, restaurantes e lojas, e fácil de encontrar. Alguns notam obras na área ou no local afetando o acesso.

Avaliações dos hóspedes relacionadas

10

Jennifer

31 de mar. de 2025

·

Hospedou-se por 2 noites

We stayed at the Sheraton West Des Moines for a convention. Everything was convenient and close. All the staff were very nice.

We stayed at the Sheraton West Des Moines for a convention. Everything was convenient and close. All the staff were very nice.

10

Gary

19 de jun. de 2024

·

Hospedou-se por 2 noites

This was a convienent location for us. Enjoyed the outdoor space provided.

This was a convienent location for us. Enjoyed the outdoor space provided.

10

Richard

9 de ago. de 2025

·

Hospedou-se por 1 noite

Nice location

Nice location

10

Randal

30 de jun. de 2025

·

Hospedou-se por 1 noite

The construction in the area made it somewhat difficult to get there. However, once we arrived,,everything was great. Nice friendly staff made our stay a pleasure.

The construction in the area made it somewhat difficult to get there. However, once we arrived,,everything was great. Nice friendly staff made our stay a pleasure.

10

Nathan

26 de dez. de 2022

·

Hospedou-se por 1 noite

We stated her during the holidays on our way home. We have stayed her several times before. It is a nice hotel. Close to several food options. Also near the highway.

We stated her during the holidays on our way home. We have stayed her several times before. It is a nice hotel. Close to several food options. Also near the highway.

10

Paige

18 de fev. de 2023

·

Hospedou-se por 1 noite

Very easy to find

Very easy to find

10

Matheus

26 de dez. de 2025

·

Hospedou-se por 1 noite

Arrived late Christmas Eve, staff was extremely nice! Always love staying at WDM Sheraton, very private and close to everything. Right off of I-80 and I-35 so can access everything. Room was very large and spacious. Appreciate the fridge, microwave and comfy bed. Loved it.

Arrived late Christmas Eve, staff was extremely nice! Always love staying at WDM Sheraton, very private and close to everything. Right off of I-80 and I-35 so can access everything. Room was very large and spacious. Appreciate the fridge, microwave and comfy bed. Loved it.

10

Libby

17 de ago. de 2025

·

Hospedou-se por 2 noites

Close to shopping and dining and easy access to interstate

Close to shopping and dining and easy access to interstate

10

Karen

10 de ago. de 2025

·

Hospedou-se por 1 noite

Close and easy to get to.

Close and easy to get to.

10

Amy

23 de dez. de 2024

·

Hospedou-se por 1 noite

Perfect area for proximity of all activities in Des Moines

Perfect area for proximity of all activities in Des Moines

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

O bar e restaurante no local recebem bons comentários, e o buffet de café da manhã é frequentemente elogiado pela qualidade. O café da manhã não está incluído e pode parecer caro, com tensões ocasionais na equipe durante torneios.

Avaliações dos hóspedes relacionadas

8

Melodie

12 de jul. de 2023

·

Hospedou-se por 2 noites

It would be better if there was a free breakfast. Breakfast too expensive, especially for children.

It would be better if there was a free breakfast. Breakfast too expensive, especially for children.

10

James

24 de mai. de 2025

·

Hospedou-se por 1 noite

Great bartenders especially Heather. Room was clean and quiet.

Great bartenders especially Heather. Room was clean and quiet.

10

Amy

9 de ago. de 2025

·

Hospedou-se por 2 noites

The elevators were slow. Other than that great experience. The Waterfall restaurant was convenient and delicious!

The elevators were slow. Other than that great experience. The Waterfall restaurant was convenient and delicious!

8

Monty

8 de jun. de 2025

·

Hospedou-se por 1 noite

I have mixed feelings about this hotel. I really didn't like to pay for parking. It's understandable when it is in a congested downtown area. This is not. And breakfast is pricey (I heard it is good though) so we skipped it. I am just so used to having a pretty good free breakfast at hotels at this price level. And no free Wi-fi wasn't great. That said, the room was quite large for the price and the staff was super helpful. Room and property were very clean and inviting. So, overall, I do recommend this hotel, just know that it comes with a few added costs.

I have mixed feelings about this hotel. I really didn't like to pay for parking. It's understandable when it is in a congested downtown area. This is not. And breakfast is pricey (I heard it is good though) so we skipped it. I am just so used to having a pretty good free breakfast at hotels at this price level. And no free Wi-fi wasn't great. That said, the room was quite large for the price and the staff was super helpful. Room and property were very clean and inviting. So, overall, I do recommend this hotel, just know that it comes with a few added costs.

8

Sue

15 de jan. de 2025

·

Hospedou-se por 1 noite

A nice welcome and lobby is beautiful. Rooms are nice, beds and shower head is amazing. Had an issue with bartender but manager agreed took care of us and next bartender was amazing! Awesome breakfast. Thank you

A nice welcome and lobby is beautiful. Rooms are nice, beds and shower head is amazing. Had an issue with bartender but manager agreed took care of us and next bartender was amazing! Awesome breakfast. Thank you

10

Kimberly

29 de set. de 2025

·

Hospedou-se por 1 noite

We love the bar and restaurant area!

We love the bar and restaurant area!

10

STEVI

22 de dez. de 2024

·

Hospedou-se por 1 noite

Stayed for one night with kids before my son was shipping off for boot camp. Hotel is beautiful. Gym and pool area are nice, unfortunately no hot tub. Chose this hotel as that is where the recruits were staying and it allowed the kids a little more time with their brother before he left. Beds were comfortable and the shower had good water pressure. Restaurant inside of the hotel. Breakfast was amazing, Buffet style dining with a wide varitey of options to choose from. Would absolutely stay again.

Stayed for one night with kids before my son was shipping off for boot camp. Hotel is beautiful. Gym and pool area are nice, unfortunately no hot tub. Chose this hotel as that is where the recruits were staying and it allowed the kids a little more time with their brother before he left. Beds were comfortable and the shower had good water pressure. Restaurant inside of the hotel. Breakfast was amazing, Buffet style dining with a wide varitey of options to choose from. Would absolutely stay again.

6

Jo

19 de nov. de 2024

·

Hospedou-se por 1 noite

Lobby was beautiful with waterfall etc. I thought it could have included a breakfast since the small buffet cost $15

Lobby was beautiful with waterfall etc. I thought it could have included a breakfast since the small buffet cost $15

10

AJ

20 de abr. de 2023

·

Hospedou-se por 2 noites

Breakfast Buffet was great!! Plenty of Parking!! Elevators were full all day all weekend but multiple events in area!!

Breakfast Buffet was great!! Plenty of Parking!! Elevators were full all day all weekend but multiple events in area!!

8

Angela

8 de abr. de 2025

·

Hospedou-se por 1 noite

Breakfast should be included

Breakfast should be included

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

10

Kent

19 de jul. de 2026

·

Hospedou-se por 2 noites

Staff was friendly, welcoming & professional

Staff was friendly, welcoming & professional

10

Jennifer

18 de jul. de 2026

·

Hospedou-se por 3 noites

This was our second year staying for a baseball tournament. The hotel is very nice and clean. The front desk staff were very friendly and helpful. Even with the hotel being busy it did not feel loud or hectic. We will definitely return.

This was our second year staying for a baseball tournament. The hotel is very nice and clean. The front desk staff were very friendly and helpful. Even with the hotel being busy it did not feel loud or hectic. We will definitely return.

10

Tracy

28 de jun. de 2026

·

Hospedou-se por 2 noites

Great experience. Staff was attentive and responsive with our basic needs. Hotel was clean and very accommodating. We were there with countless other youth sport teams and the Hotel managed to be keep up with all of the needs of the teams and guests.

Great experience. Staff was attentive and responsive with our basic needs. Hotel was clean and very accommodating. We were there with countless other youth sport teams and the Hotel managed to be keep up with all of the needs of the teams and guests.

8

Thomas

15 de jun. de 2026

·

Hospedou-se por 4 noites

Basic breakfast not included with your stay, and daily charge for wifi and parking was a little absurd.

Basic breakfast not included with your stay, and daily charge for wifi and parking was a little absurd.

10

William

14 de jun. de 2026

·

Hospedou-se por 3 noites

Front door co I ld be better

Front door co I ld be better

Políticas da propriedade

Instruções de check-in

Tudo o que você precisa saber para um check-in tranquilo.

Check-in

Checkout

De 15:00 a 23:59

Antes de 12:00

Informações importantes

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que você pode solicitar.

Tem uma pergunta?

As respostas instantâneas de IA são baseadas em informações do hotel

Preços para próximas datas

setembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
		1	2	3	4	5
6	7	8	9 $148	10 $128	11 $136	12 $136
13 $103	14 $111	15 $128	16 $134	17 $126	18 $157	19 $162
20 $110	21 $118	22 $148	23 $148	24 $139	25 $186	26 $166
27 $111	28 $118	29 $158	30 $176

outubro 2026

Mais barato

Mais caro

Preço médio por noite entre as ofertas, com impostos e taxas.

Preços em USD para 2 hóspedes, atualizados diariamente.

2026-09-08: NO DATA
2026-09-09: 147.8228619078369USD
2026-09-10: 127.5217449373169USD
2026-09-11: 136.16728711743164USD
2026-09-12: 136.16728711743164USD
2026-09-13: 102.66055679772948USD
2026-09-14: 111.30565510272217USD
2026-09-15: 127.51521997302245USD
2026-09-16: 134.00590823052977USD
2026-09-17: 126.44105105511474USD
2026-09-18: 156.70045312426757USD
2026-09-19: 162.10392253527831USD
2026-09-20: 110.23066945458984USD
2026-09-21: 117.79551775250243USD
2026-09-22: 148.05491094415282USD
2026-09-23: 148.17043388342285USD
2026-09-24: 139.00950829907225USD
2026-09-25: 185.8791524337158USD
2026-09-26: 166.42668030908203USD
2026-09-27: 111.21612549060058USD
2026-09-28: 117.79551775250243USD
2026-09-29: 157.6622772487793USD
2026-09-30: 176.15292524890137USD
2026-10-01: 148.05491094415282USD
2026-10-02: 185.8791524337158USD
2026-10-03: 176.15292524890137USD
2026-10-04: 119.95689663940429USD
2026-10-05: 142.331238897583USD
2026-10-06: 151.29698371325682USD
2026-10-07: 134.00590823052977USD
2026-10-08: 148.05491094415282USD
2026-10-09: 167.2891651812744USD
2026-10-10: 185.97598823034667USD
2026-10-11: 108.06928169018555USD
2026-10-12: 156.88634802539062USD
2026-10-13: 213.13661817480468USD
2026-10-14: 195.1250712264404USD
2026-10-15: 142.331238897583USD
2026-10-16: 161.38344219213866USD
2026-10-17: 180.4807254440918USD
2026-10-18: 106.9885878079834USD
2026-10-19: 123.27901784802246USD
2026-10-20: 159.0653132446289USD
2026-10-21: 151.29698371325682USD
2026-10-22: 141.28672971533203USD
2026-10-23: 153.45837147766113USD
2026-10-24: 185.6522079613037USD
2026-10-25: 139.00950829907225USD
2026-10-26: 140.00375306249998USD
2026-10-27: 158.7170665788574USD
2026-10-28: 156.88634802539062USD
2026-10-29: 141.75343777368164USD
2026-10-30: 185.6522079613037USD
2026-10-31: 142.32750146905516USD
2026-11-01: 111.03037262951659USD
2026-11-02: 109.76284283093261USD
2026-11-03: 151.29698371325682USD
2026-11-04: 161.33782958459472USD
2026-11-05: 140.49006264624023USD
2026-11-06: 151.29698371325682USD
2026-11-07: 151.29698371325682USD
2026-11-08: 108.06928169018555USD

Esta propriedade oferece serviço de traslado da rodoviária (sujeito a sobretaxas). Antes da viagem, os hóspedes devem fornecer os detalhes da chegada à propriedade, usando as informações de contado indicadas na confirmação da reserva. A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.

O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.

Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Um documento de identificação oficial com foto e um cartão de crédito podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
O nome do titular do cartão de crédito utilizado no check-in para despesas extras deve ser o mesmo nome do hóspede titular utilizado na reserva do quarto
Esta propriedade aceita cartões de crédito. Não são aceitos pagamentos em dinheiro.
Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio, detector de fumaça e grades para janelas
As normas culturais e políticas de hóspedes podem variar conforme o país e a propriedade. As políticas listadas são fornecidas pela propriedade.

A propriedade possui quartos conectados ou adjacentes, que podem ser solicitados entrando-se em contato diretamente com a propriedade, através do número fornecido na confirmação da reserva.
É recomendada a utilização de um carro para o transporte de/para a propriedade.
Esta propriedade recebe hóspedes de todas as orientações sexuais e identidades de gênero (LGBTQ+ friendly).

Taxa de café da manhã feito na hora: USD 14 por pessoa
Taxa para internet sem fio no quarto: USD 5.99 por 24 horas (os preços podem variar)
Taxa para internet sem fio em áreas comuns: USD 5.99 por 24 horas (as tarifas podem variar)
Taxa para estacionamento sem manobrista: USD 10.00 por dia
Taxa para animais de estimação: USD 75 por acomodação, por estadia
Animais de serviço são isentos de taxas
Uma geladeira está disponível mediante uma taxa adicional
Um micro-ondas no quarto está disponível mediante uma taxa adicional

A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.