Holiday Inn Cleveland - South Independence by IHG

Superbe expérience au Holiday Inn à Cleveland! Hôtel extrêmement propre avec un service de conciergerie disponible 24h sur 24, vraiment pratique et rassurant. Le personnel est impeccable, professionnel, sympathique et toujours prêt à aider. Gros coup de cœur pour le petit bar directement à l’hôtel, parfait pour relaxer le soir dans une ambiance cozy. Rien à redire, j’ai adoré mon séjour et je recommande cet hôtel sans hésiter. J’y retournerais sans réfléchir lors d’un prochain passage à Cleveland.

The room was nice and comfortable. Could use some updates. Lighting in the bathroom took a little to brighten up and there are no microwaves in the rooms. Would stay again.

The place was bad, not clean, not tidy, the place was not well maintained. It was disgusting.

My room on the third floor was very clean and bed comfortable. However there was water damage on the wall above the desk. It appeared someone tried to tape the wall paper where it was coming off a bit. (?)

No free breakfast despite the advertisement. Did not receive the room I ordered, and was downgraded. The lady at the front desk was rude and lacked knowledge.