Comfort Inn & Suites Lantana - West Palm Beach South

Upon checking in, if you have more than one vehicle you have to pay a $5 per night parking charge. The parking lot has very minimal parking spots. I also wanted to make sure that my incidental would be refunded upon check-out because I’ve had problems in the past. The front desk lady kept repeating herself that the funds will take 3-5 business days once it’s reimbursed. News Flash, it’s now a week later, still no funds. I had to call my bank to dispute the charge even after I spoke with another front desk clerk telling me it was refunded. Let’s get to the condition of the 2 Queen bed suite my husband booked using my Orbitz account. UTTER TRASH! The room looked unkept, the walls were very dirty and chipped, the jet tub looked like someone just rest it in its spot and threw bundo around the sides to make it stick. There were roaches in the bath tub. The area where the refrigerator sat was heavily damaged. The air conditioning did not work, it was hot like a dessert and the room smelt of mold. I did not want to be a bother as I was extremely tired from packing up and moving my home, so I settled. But when I walked into the hotel suite I was in disbelief, “I said they should be paying me incidentals.” ATROCIOUS. I’ve stayed at Comfort Suites properties before, Kendall a few years back the room was very cozy and homely, the property was nice, I recently stayed at a Comfort suites 3 weeks ago in Melbourne again the room was nice. This one in Lantana just was not it.

They gave me a room where the curtains didn’t close no parking

Not enough parking, needs an immediate update.

Did not like the broken card reader by the pool or the broken ice machine in the first floor. Breakfast was ok with a good selection. Room was clean and comfortable

I reserved a single King Size. I was given a double bed room. The worst part was finding out upon my arrival, that I was going to be charged a $100 deposit that will be refunded at checkout. Well i knew there would be no damage, so unhappy about it, I conceeded. I was then given a blank piece of paper to sign for the deposit. REALLY??? At checkout, I was told it will be 3 to 5 days before I got my deposit back. Totally unacceptable. Do not stay here.if you have more than one vehicle, you will be charged for a second parking spot.

🤩 Great, friendly and hospitable Staff; Clean rooms with comfortable beds. ☕ In the morning wake up to a Wonderful Breakfast with a cozy dining area. 🏊Take a dip in their Lovely outdoor pool equiped with tables and lounging. 🌞 Nearby and within walking distance is convenient shopping incase you need to pick up a few things too. 👍We enjoyed our stay. 😊 Looking forward to another stay at Comfort Inn and Suites Lantana. 🙏☮️💖🌞 Thank you all for your hospitality ❣️

Nice place, limited parking

The pool was nice and private

Dirty room. No power outlets worked. Literally only one working lamp in room. Smoke detector beeped every 10 minutes. Possibly sex workers being run by pimp on the bench in the smoking area. Pool chairs disgusting. Staff friendly.

First time we stayed we were on the 1st floor and it was great. This is what made us stay the second time. Second time we were on the 3rd floor and it is horrible. It smells like its been wet and then dried, funky smell. Also, they charge for parking a 2nd vehicle, which was new. That 3rd floor needs an overhaul. Employees were very nice and breakfast was good.

Old and not well keep up hotel. Room smells moldy and was not well cleaned bathroom was so dirty

The rooms all smelled damp and moldy. The shower had mold in the cracks, we had a bedbug scare because i woke up with bites in a bedbug pattern, but had no other bites the rest of the stay. My friend who was staying in another room discovered mold on the cords on the TV and mini fridge. They had to search for a room that DIDNT have mold in it. I understand florida is insanely humid, but to have mold in so many nooks and crannies, their housekeeping staff are clearly not being thorough enough. I heard one of them outside my door saying "cmon, cmon, I wanna be out of here by 2." Noone wants to work. But while they are working they should do what theyre being paid to do, and thoroughly. I unfortunately found out far too late that they dont clean your rooms for you while you are away. They only restock your toiletries. Staying there for a week in a sandy room wasnt a pleasant experience. I just wanted to relax and destress but they did not do that for us. One especially noteable experience is the unnotified fire alarm tests that went off at 11am. I have a panic disorder and i was sobbing and crying thinking i was going to die. To which they replied "its just a test". No warning for the first test or second. If i ever come to florida again, i will never stay here again.

I have used this property for quick overnight business stays quite a few times. But now, I’m done. The mattresses are horrendous, there’s barely any water pressure in the shower, the hairdryer was broken, and everything is absolutely filthy. The tub is moldy, and the carpets need to be replaced. This property needs to be closed and completely remodeled from top to bottom.

My room smelled like mist and mold, it made me sick.

Dirty room. No power outlets worked. Literally only one working lamp in room. Smoke detector beeped every 10 minutes. Possibly sex workers being run by pimp on the bench in the smoking area. Pool chairs disgusting. Staff friendly.

Rooms smell bad. Bath tub was dirty

The room was spotless and the staff was great. Will definitely be going back to stay again!!

The bathtub was dirty and not enough towels and bathsoap. The bed and pillows was very uncomfortable . The air conditioning was not to cold.

I wasn't expecting 5 star, but certainly didn't expect this stay. Our room was not very clean and was a bit banged up. The fridge was lopsided and freezer part frozen over. The bathroom had a jet tub, we didn't utilize it though due to very visible black mold around the jets. We received multiple bug bites in the bed around our sides and abdomen. Praying it wasn't bed bugs, but if so that they didn't get in our bags. The bed itself, pillows, and covers were comfortable enough. Pool temp was good, but the water was fairly dirty. Breakfast was lackluster with few choices. The staff were very friendly though. I have stayed in many hotels of all types and a lot of Comfort Inns. We were even staying at another Comfornt Inn location as part of this trip. This one ranks as one of the worst stays. I truly hate having to leave bad reviews, but very glad our stay was only for one night. We stayed here due to convenience and price.

The hotel was well situated, beds comfy and room clean. However the bathroom had mildew and the sink was not cleaned properly. By day 3 we started seeing roaches in the bathroom which was terrible.

While the 2 ladies who checked me in were amazing, you can tell this hotel has seen its better days. As soon as I entered my room there was a musty smell. Refrigerator made noise all night. Curtains did not block out any light from outside during the night. This place needs a COMPLETE MAKEOVER. Back to Hilton properties for me.

Convenient location, needs updating but was clean

The hotel system was down for about 1 hour which delayed my check-in. I was annoyed with that inconvenience. The room has AC but no central air, so it was cool in one direction but not throughout the room. The bathroom was disappointing, mostly the tub/shower need renovation. The coach & single seat was not comfortable, felt like sitting on the floor. However, the bed was comfortable & I like that the room has a microwave & refrigerator.

Was spacious and comfortable. Front desk associates were amazing

The carpet had a strong smell when you opened the door. Unfortunately we had a light that shined on our face all night long. The drape was not able to adjust. Everything else was fine. Front counter staff was excellent. I have another reservation for next month I think I am just going to lose the money.

Stayed 1 night while in town visiting family. “Upgraded” to business suite with king bed and sofa bed because I thought we would may have another (child) guest with us and wanted there to be more privacy (there’s a pair of doors that close between the bedroom and living room area). The floor was terribly dirty with lots of black marks. We kept socks on the whole time. It smelled really musty and there was air freshener smell mixed in with the other. My kids loved the whirlpool tub which looked pretty clean but we had to use flashlights to check since lighting was so poor in the room. Walls are super thin. My kid was scared to sleep alone in the couch bed because she kept hearing noises and people talking. We chose this place to spend less and it was even still over $100. Breakfast wasn’t bad, the cheese omelets had great flavor and same with the sausage and the Belgian waffles were delicious. The breakfast is the only reason I didn’t give 1 star. Also the coffee at breakfast was okay. And the hotel seemed like the type of place people take their mistresses or stay when they are between places to live.

Very nice affordable hotel in a decent area of lantana. Close to resturants and stores. Hotel is entered in a great area between west palm beach and miami. Miami is only 1 hour from this hotel. Hotel has free breakfast. Rooms are great size on the first floor.

Used to be a great hotel to stay. Bed was missed shaped (sinks in the center), a/c control unit (wall controls) not working, and tv kept losing signal. Also, the phone didn’t work. Great service and staff

The hotel needs updated. The toilet was stained with rust and the bathtub was stained from being old and maybe not cleaned as well as they should have. The room was okay and the staff seemed pleasant. I'd give it a C+.

The room was so hot. The AC was not working properly.

Upon checking in, if you have more than one vehicle you have to pay a $5 per night parking charge. The parking lot has very minimal parking spots. I also wanted to make sure that my incidental would be refunded upon check-out because I’ve had problems in the past. The front desk lady kept repeating herself that the funds will take 3-5 business days once it’s reimbursed. News Flash, it’s now a week later, still no funds. I had to call my bank to dispute the charge even after I spoke with another front desk clerk telling me it was refunded. Let’s get to the condition of the 2 Queen bed suite my husband booked using my Orbitz account. UTTER TRASH! The room looked unkept, the walls were very dirty and chipped, the jet tub looked like someone just rest it in its spot and threw bundo around the sides to make it stick. There were roaches in the bath tub. The area where the refrigerator sat was heavily damaged. The air conditioning did not work, it was hot like a dessert and the room smelt of mold. I did not want to be a bother as I was extremely tired from packing up and moving my home, so I settled. But when I walked into the hotel suite I was in disbelief, “I said they should be paying me incidentals.” ATROCIOUS. I’ve stayed at Comfort Suites properties before, Kendall a few years back the room was very cozy and homely, the property was nice, I recently stayed at a Comfort suites 3 weeks ago in Melbourne again the room was nice. This one in Lantana just was not it.

I reserved a single King Size. I was given a double bed room. The worst part was finding out upon my arrival, that I was going to be charged a $100 deposit that will be refunded at checkout. Well i knew there would be no damage, so unhappy about it, I conceeded. I was then given a blank piece of paper to sign for the deposit. REALLY??? At checkout, I was told it will be 3 to 5 days before I got my deposit back. Totally unacceptable. Do not stay here.if you have more than one vehicle, you will be charged for a second parking spot.

It took over 35 minutes to check in, there were only two people on line ahead of us. Then we were given a room that was already occupied. After we finally got a room, it had a terrible smell of mold and mildew. We were too exhausted to go to the front desk yet again. Ugh.

My stay at this hotel was not good. The Tv didn't work it would play for a couple of mins than pause and than it would go completely off. Than it would come back on a min or two later. The bath tub filled up with water as I was taking a shower and would not go down. I had to stand in the dirty water as I was showering.There was a front clerk by the name of Cherley who was extremely rude to me one week prior to my mom and I checking in. The breakfast was the best thing about the entire deal. There was no way to close the curtains either. They could not accommodate me either with a first floor room. My mom does not like being in elevators. I almost drove to Fort Lauderdale just to find a different hotel. However my money was nonrefundable and my mom said to let's just deal with it. It was only for the night. I would not recommend this hotel. I came there stressed because of my prior disagreement with Cherley.

Mr Clyde at the front provided Excellent Customer Service also the breakfast food was good. Definitely would stay there again

Comfy beds and pillows. Incredible front desk staff.

Canceled my reservation before I could even check in. Had to wait at front desk for long period before anyone waited on me. I looked around and the lobby and entrance was dirty and uninviting. Workers on side of building smoking and room wasn't ready. Pictures on website definetly not the same as in person.

The staff was very friendly

Staff was so helpful and friendly. Room was clean.

Hyacinth was amazing. The staff was amazing as well and were so nice. The housekeeping staff as well. Everyone was pleasant and so nice .

Great place for the money, breakfast included is a A+. Have a great location, near of everything.

It was convenient to a venue we were attending. Could use some renovations. No vending machines. Area surrounding was also a bit sketchy but it was all good in the end.

🤩 Great, friendly and hospitable Staff; Clean rooms with comfortable beds. ☕ In the morning wake up to a Wonderful Breakfast with a cozy dining area. 🏊Take a dip in their Lovely outdoor pool equiped with tables and lounging. 🌞 Nearby and within walking distance is convenient shopping incase you need to pick up a few things too. 👍We enjoyed our stay. 😊 Looking forward to another stay at Comfort Inn and Suites Lantana. 🙏☮️💖🌞 Thank you all for your hospitality ❣️

Close to I 95

Great location, great price, great breakfast

Out of the way

Easy to find and quiet

The properties at Comfort Inn and Suites Lantana were so-so! People out next to the building/parking smoking pot and that was a big turn off! Most likely would never stay here again!

Very convenient location. Easy booking and check-in. Thank you!

Our experience was pleasant. Location was key, and it was accessable to where we needed to be. The staff was very kind and helpful. There breakfast was fresh and delicious, and the dining area was clean. Great amenities for the price. Glad we chose Comfort Inn & Suites Lantana - West Palm Beach South this trip. Thank you for your services. 🙏☮️💖🌞

I was very impressed with the room, large and very clean. The breakfast was an added touch.

Stayed 1 night while in town visiting family. “Upgraded” to business suite with king bed and sofa bed because I thought we would may have another (child) guest with us and wanted there to be more privacy (there’s a pair of doors that close between the bedroom and living room area). The floor was terribly dirty with lots of black marks. We kept socks on the whole time. It smelled really musty and there was air freshener smell mixed in with the other. My kids loved the whirlpool tub which looked pretty clean but we had to use flashlights to check since lighting was so poor in the room. Walls are super thin. My kid was scared to sleep alone in the couch bed because she kept hearing noises and people talking. We chose this place to spend less and it was even still over $100. Breakfast wasn’t bad, the cheese omelets had great flavor and same with the sausage and the Belgian waffles were delicious. The breakfast is the only reason I didn’t give 1 star. Also the coffee at breakfast was okay. And the hotel seemed like the type of place people take their mistresses or stay when they are between places to live.

The staff was So nice and courteous, they recommended places for us to eat that would be appropriate with children. The complimentary Breakfast was definitely a plus so we could get up in the morning, not leave the property have Bre and then head out to sit by the pool! All in all it was a Good Stay. If I return to that area I would stay there again!

A nice property. A bit dirty most likely due to old age. The staff was very friendly. I specially LOVE 😍 the morning breakfast

The Staff was Very Nice, Personable and Friwndly. The Breakfast was definitely a Plus NOT to have to Leave the Property. I would return for another stay

It fit my needs well. I arrived late and left early. The breakfast was good. No complaints. Business.

Room was shabby. Dirty mildew in spotted old tub, bathroom , tub, and walls. Carpet filthy. Need a paint job and new furniture.Never did room service and make the beds. Breakfast was terrible. No yogurt or bananas. Would not return Or recommend. We should get a refund.

They breakfast was so terrible

For the price the room and breakfast are good. Maybe they need more employees to make a deep clean to the rugs and curtains. In overall is a good place to stay when needed.

The staff I encountered were excellent. My stay was not so pleasant. There was construction, so it was noisy. The pool and pool area was not nice. The bathroom towels were horrible quality. The breakfast was late and low quality as well. The microwave didn’t work, nor did the coffee maker.