Quality Inn & Suites Golden - Denver West

Bien

La literie est très bas de gamme. La tapisserie de la salle de bain est tachée, décolle, la grille cache lumière est en train de tomber, la porte ne ferme pas , la penne dormant de la porte de la chambre ne fonctionne plus...

First of all, the staff here was as helpful as possible, and nice to us during our stay, they were truly welcoming, but this hotel is badly in need of renovation. The hallway carpets were the worst I have ever seen at a hotel, with large stains all over the hallways, and they were very dirty with dust piled up in the corners. Our room was almost out of toilet paper and the people at the front desk tried to help 'but couldn't find any' there were no extra pillows and blankets in the room, and the front desk couldn't find any extra pillows for us either. The reason we picked this hotel was the hot tub, but it was unable to be used 2/3 days of our stay. The cleanliness of the room was OK, but the upholstery of the chair was deeply stained and when we moved the chair there was dirt and crackers underneath. All in all this wasn't a pleasant stay and we won't choose this hotel again.

Bare minimum for breakfast. Room floor needs some sweeping. Had to tighten the toilet seat. Hold for 10 seconds to get a full flush and fill. Pool area smelled like expired cheese. Someone next hotel over decided to set off the fire alarm and sent over GPD and WMFD at 5 AM. Wished the AC unit could keep the fan going at least to drown the outside noise.

Room was not the cleanest floors needed to be mopped. Lock on door did not work, door frame was damaged when door was closed you could see