Extended Stay America Suites - Denver - Tech Center South - Inverness

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The room smelled like pet urine

I'm not sure where to begin. I guess the only good thing about our stay was that th AC worked. Otherwise, I was happier to leave than I was staying. The entrance door to our room was damaged from the outside, the towel rack in one bathroom was barely hanging onto the wall, there was a hole punched into the door of the second bathroom, and there was a poorly patched hole on the door to the bedroom. We requested a room with a pull out couch, but there was no extra bedding in the room. When we requested some, all we got was flat sheets. On arrival there was an argument between another guest and the front desk person about their car being towed, with the front desk person rushing me out of the office after giving me my key. We were not told about details for check out or complimentary breakfast, etc. My family and I will not be staying here again, and I recommend others do their best to do the same

Two words: DON'T STAY! The property is run down, the room was dingy, dirty, and the walls were so thin we could hear children running around in the room behind us. The air conditioner made the room smell like pet dander and stinky pets. There were so many places missing paint, holes that needed to be patched, it was just in poor condition in every way possible. There was stubble in the sink. No one at the front desk speaks any English, so there was a communication barrier, especially with the woman trying to check in before us. This is the kind of place you'd go to if you got evicted and had no money left. The 'free breakfast' was literally one packet of instant oatmeal, three Nature Valley bars, and 2 caraffes of coffee. My guess is that long-term guests are greedy and swipe up everything immediately. We picked this place to save some money, but we were so grossed out, and it felt so unsafe, we didn't stay and just ate the cost of 3 nights. We went to another hotel, and handed in the key card to the older woman the next morning, who had us write down the room number we were in. She seemed annoyed that we were there. We couldn't even express our concerns because she didn't speak English fluently, but she asked if we were checking out and we said yes. Three days later we get a call from the hotel asking if we're going to check out or extend our stay, so obviously there's a lack of communication between the workers there. Seriously, go anywhere else. Not worth the lower cost.