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Big Pines Mountain House

79 USD

/natt

Gj.snitt. for oktober

Big Pines Mountain House - Sitteområde i lobbyen

Big Pines Mountain House - Rom

Big Pines Mountain House - Rom

Big Pines Mountain House - Utsikt fra rommet

Big Pines Mountain House - Bad

Priser for Big Pines Mountain House

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79 USD

/natt

Gj.snitt. for oktober

Månedlige gjennomsnittspriser

På Big Pines Mountain House er prisen per natt i gjennomsnitt 55 USD i den billigste måneden (april) og 165 USD i den dyreste måneden (juli), basert på de siste 12 månedene.

Gjennomsnittspris per natt på Big Pines Mountain House etter måned, siste 12 måneder (USD)
Måned	Gjennomsnittspris
januar	102 USD
februar	102 USD
mars	74 USD
april	55 USD
mai	73 USD
juni	124 USD
juli	165 USD
august	132 USD
september	111 USD
oktober	79 USD
november	87 USD
desember	114 USD

Dyreste: juli (ca. 165 USD)

Billigste: april (ca. 55 USD)

Om denne eiendommen

Ta en tur ned til den private stranden og nyt en dag i solen, eller nyt stedets andre fasiliteter, som inkluderer et sesongbasert utendørsbasseng. Med den kostnadsfrie bussen er det enkelt å komme seg til stranden.

Parkering
Svømmebasseng
Rom for ikke-røykere
Golfbane (i nærheten)
Utendørs svømmebasseng
Rasteplass

Beliggenhet

4083 Cedar Avenue, Lakeside Park, South Lake Tahoe, California, USA

Heavenly Gondola (0.2 miles)

The Shops at Heavenly Village (0.3 miles)

Heavenly Village Ice Rink (0.3 miles)

Heavenly Village Mini Golf (0.3 miles)

Serenity Spa (0.4 miles)

Caesars Republic Lake Tahoe Casino (0.4 miles)

Mer stedsinformasjon

Romalternativer

8

Executive King Room, 1 King Bed, Fireplace, Non Smoking

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 2

350 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

Peis

8

Standard King Room, 1 King Bed, Non Smoking

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 2

350 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

6

Deluxe Queen Room, 2 Queen Beds, Non Smoking

Romdetaljer

2 Store Dobbeltsenger

Sover 4

350 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

4

King Spa Room, 1 King Bed, Jetted Tub, Non Smoking

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 2

454 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

8

Leilighet, 2 soverom, 2 bad

Romdetaljer

1 Ekstra Stor Dobbeltseng

,

1 Enkeltseng

og

1 Sovesofa

Sover 7

550 ft²

Separat spisestue

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

5

Family room, 1 King bed and 1 Bunk bed, Non Smoking

Romdetaljer

1 Ekstra Stor Dobbeltseng

og

1 Køyeseng

Sover 4

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

7

King Studio Suite, 1 King Bed, Kitchenette, Non Smoking

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 2

350 ft²

Separat spisestue

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

10

Standard Queen Room, 2 Queen Beds, Non Smoking

Romdetaljer

2 Store Dobbeltsenger

Sover 4

350 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

15

Deluxe Queen Room with Two Queen beds, Kitchen, Non Smoking

Romdetaljer

2 Store Dobbeltsenger

Sover 4

380 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

9

Deluxe King, 1 King Bed, Non Smoking

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 2

350 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

Gjesteomtaler av Big Pines Mountain House

6.2

Behagelig

basert på 1 457 verifiserte omtaler

Hvem bor her?

Business

4%

Par

37%

Familie

36%

Grupper

15%

Alene

6%

Hva gjestene synes

KI-generert oppsummering basert på nylige gjesteomtaler

På Big Pines Mountain House beskrives det som et sentralt beliggende, budsjettvennlig motell hvor det er lett å gå til innsjøen, gondolen og kasinoene. Hotellet viser imidlertid sin alder med utdaterte rom, tynne vegger og tilbakevendende bekymringer rundt renhold og vedlikehold.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

Hva gjestene synes

På Big Pines Mountain House beskrives det som et sentralt beliggende, budsjettvennlig motell hvor det er lett å gå til innsjøen, gondolen og kasinoene. Hotellet viser imidlertid sin alder med utdaterte rom, tynne vegger og tilbakevendende bekymringer rundt renhold og vedlikehold.

Mange gjester roser vennlig betjening i resepsjonen og enkel innsjekking, mens andre rapporterer treg eller manglende respons, vanskeligheter med refusjoner og uløste problemer. Fasilitetene er enkle; bassenget er noen ganger stengt eller skittent, Wi-Fi/TV kan være upålitelig, og parkering varierer fra enkel til begrenset avhengig av tidspunktet. Hvis du prioriterer beliggenhet og lav pris over standard, kan dette fungere for et kort opphold.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Fasiliteter

Fasilitetene er enkle; bassenget er noen ganger stengt eller skittent, og påliteligheten til Wi-Fi/TV er varierende. Parkering er noen ganger enkel, men kan være begrenset i travle perioder; flere gjester nevnte rabattert tilgang til en nærliggende strand.

Relaterte gjesteomtaler

8

Elizabeth

9. aug. 2025

·

Overnattet 1 natt

Good basic motel in the heart of Lake Tahoe area. Room is a little rough, but it is clean and there is lots of parking plus great staff. Also, you have discounts for beach entry if you stay here so it saves you a ton of money.

Good basic motel in the heart of Lake Tahoe area. Room is a little rough, but it is clean and there is lots of parking plus great staff. Also, you have discounts for beach entry if you stay here so it saves you a ton of money.

2

William

5. aug. 2025

·

Overnattet 2 netter

Big Pines is under new management from the last time we stayed there. The WIFI (Television reception) was very bad and inconsistant, the Pool was being renovated, hair dryer was broken, the safe was inoperable. The smoke detector was "metal strapped " to the wall ! It as a very bad experience, I would rate them 0/10 points.

Big Pines is under new management from the last time we stayed there. The WIFI (Television reception) was very bad and inconsistant, the Pool was being renovated, hair dryer was broken, the safe was inoperable. The smoke detector was "metal strapped " to the wall ! It as a very bad experience, I would rate them 0/10 points.

4

Rodrigo

31. juli 2025

·

Overnattet 2 netter

Location is perfect - beach, shooping, dinning & Casinos all within 10min walks Unfortunately our room was a wreck - holes on the walls, air conditioner had a faulty smell, the floor on the restroom was loose and smell like piss. The hotel pool looked dirty with lots off

Location is perfect - beach, shooping, dinning & Casinos all within 10min walks Unfortunately our room was a wreck - holes on the walls, air conditioner had a faulty smell, the floor on the restroom was loose and smell like piss. The hotel pool looked dirty with lots off

10

Tonya

22. juli 2025

·

Overnattet 1 natt

We always stay here for the Celebrity Golf tournament. It’s right in the heart of everywhere we want to be and very convenient and affordable.

We always stay here for the Celebrity Golf tournament. It’s right in the heart of everywhere we want to be and very convenient and affordable.

6

Janice

6. juni 2025

·

Overnattet 1 natt

Pool is Advertised, it’s after Memorial Weekend. The Entire reason we picked this hotel was for the Pool and it was filthy

Pool is Advertised, it’s after Memorial Weekend. The Entire reason we picked this hotel was for the Pool and it was filthy

6

Kevin

6. jan. 2025

·

Overnattet 2 netter

Great location less than one block from the Heavenly gondola and reasonably clean rooms with no strange smell. Overall, this hotel is a great option for the lower cost hotels in South Tahoe that are frequently terrible. The blinds need maintenance as they do not close properly. Need better instructions on how to use cable TV. Front desk could not figure it out, but the cleaning staff helped me.

Great location less than one block from the Heavenly gondola and reasonably clean rooms with no strange smell. Overall, this hotel is a great option for the lower cost hotels in South Tahoe that are frequently terrible. The blinds need maintenance as they do not close properly. Need better instructions on how to use cable TV. Front desk could not figure it out, but the cleaning staff helped me.

6

Vanessa

26. aug. 2024

·

Overnattet 2 netter

Good location. Tv would not work most of trip. Not sure if it was satelight or what was wrong but it was direct tv and we simply wanted to check out sports updates and sleep better with tv but could not do that. If you arrive after dark be ready for absolutely no parking. Room was not very clean. Like i said great location near town and entertainment but room was not worth the price we paid.

Good location. Tv would not work most of trip. Not sure if it was satelight or what was wrong but it was direct tv and we simply wanted to check out sports updates and sleep better with tv but could not do that. If you arrive after dark be ready for absolutely no parking. Room was not very clean. Like i said great location near town and entertainment but room was not worth the price we paid.

4

Hervé

12. juli 2024

·

Overnattet 2 netter

The lodge was not clean enough and the room accessories and electrical appliances were obsolete. The swiming pool was out of order and very dirty. The area of the Tahoe lake is beautiful and the private beach close to the lodge very convenient, clean and safe. One plus for this lodge is the possibility to get a voucher to have a low price fee for this private beach.

The lodge was not clean enough and the room accessories and electrical appliances were obsolete. The swiming pool was out of order and very dirty. The area of the Tahoe lake is beautiful and the private beach close to the lodge very convenient, clean and safe. One plus for this lodge is the possibility to get a voucher to have a low price fee for this private beach.

8

Liliya

25. juni 2024

·

Overnattet 2 netter

The location of the property and parking are the best. It’s very safe and walking distance to the beach, casino, Heavenly Gondolas, shopping, restaurants. However, the walls in rooms are very thin. I could hear the full conversation of next door neighbors until 3am and then their phone convo at 7am. Bring ear plugs and you’ll be golden. Other than that the place is great. It was a pool and the beach voucher let you access private clean beach for free.

The location of the property and parking are the best. It’s very safe and walking distance to the beach, casino, Heavenly Gondolas, shopping, restaurants. However, the walls in rooms are very thin. I could hear the full conversation of next door neighbors until 3am and then their phone convo at 7am. Bring ear plugs and you’ll be golden. Other than that the place is great. It was a pool and the beach voucher let you access private clean beach for free.

6

Emerson

24. mars 2024

·

Overnattet 2 netter

No Tv service, no WiFi service

No Tv service, no WiFi service

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Renhold

Tilbakemeldingene rundt renholdet er varierende, med mange rapporter om skitne bad, flekkete sengetøy, lukt, støv og mugg, mens noen gjester fant rommene rene.

Relaterte gjesteomtaler

2

Jenny

17. aug. 2025

·

Overnattet 1 natt

Despicably dirty, and unsafe. Shower didn’t work, no outlets to plug in devices(medical devices), floors had holes, walls were dirty, headboards had a thick layer of dust and grime on them.

Despicably dirty, and unsafe. Shower didn’t work, no outlets to plug in devices(medical devices), floors had holes, walls were dirty, headboards had a thick layer of dust and grime on them.

2

Oscar

6. aug. 2025

·

Overnattet 3 netter

Booked for 3 nights, we basically just looked at property, everything was dirty, missing tiles on the floors, mold in the showers poop in the toilets just horrible. We turned around gave the keys back and told the person in charge that we where not staying there, and we explained why. Contracted Hotels.com and explained all this, they told me they would work with the property to get me a refund. So far no refund and no updates. Had to pay another $2100 to stay at a different hotel.

Booked for 3 nights, we basically just looked at property, everything was dirty, missing tiles on the floors, mold in the showers poop in the toilets just horrible. We turned around gave the keys back and told the person in charge that we where not staying there, and we explained why. Contracted Hotels.com and explained all this, they told me they would work with the property to get me a refund. So far no refund and no updates. Had to pay another $2100 to stay at a different hotel.

6

Jennifer

30. juli 2025

·

Overnattet 2 netter

This property is pretty bare bones. Nothing new or fancy. The pool was being worked on (July) but the beach is down the street - for. $30 entrance fee per person. The hotel offers $5 vouchers so that was a perk. Our room was pretty dirty - candy and dust in the corners, some underpants next to the bed, and a vape pen on the windowsill. The beds were clearly used and could use a mattress pad to liven it up. There was no trash can or kleenex and you had only 1 outlet for the fridge, microwave, coffee maker so the fridge was unplugged when we got there. There is no continental breakfast or any kind of coffee/hot water amenities. Walking distance to beach, Heavenly shopping area, and right on the Cal/Nevada border so you could walk across the street to the casinos if that's your thing. I guess it's great if you just need a place to sleep and cheap but def not clean and could use an upgrade.

This property is pretty bare bones. Nothing new or fancy. The pool was being worked on (July) but the beach is down the street - for. $30 entrance fee per person. The hotel offers $5 vouchers so that was a perk. Our room was pretty dirty - candy and dust in the corners, some underpants next to the bed, and a vape pen on the windowsill. The beds were clearly used and could use a mattress pad to liven it up. There was no trash can or kleenex and you had only 1 outlet for the fridge, microwave, coffee maker so the fridge was unplugged when we got there. There is no continental breakfast or any kind of coffee/hot water amenities. Walking distance to beach, Heavenly shopping area, and right on the Cal/Nevada border so you could walk across the street to the casinos if that's your thing. I guess it's great if you just need a place to sleep and cheap but def not clean and could use an upgrade.

4

Angela

24. juli 2025

·

Overnattet 1 natt

The floor needed to be sweeped and the walls needed to be cleaned.

The floor needed to be sweeped and the walls needed to be cleaned.

4

Lindsey

8. juli 2025

·

Overnattet 2 netter

The floors were not swept, I picked up dirt & debris on my feet when I walked in the room barefoot. The nightstand’s drawer handle was missing. The bathroom had a bunch of chipped paint & debris around the sink’s floor that should have easily been cleaned. The window had no screen so when we left the window open for air at night mosquitoes came in & we all were basically eaten alive.

The floors were not swept, I picked up dirt & debris on my feet when I walked in the room barefoot. The nightstand’s drawer handle was missing. The bathroom had a bunch of chipped paint & debris around the sink’s floor that should have easily been cleaned. The window had no screen so when we left the window open for air at night mosquitoes came in & we all were basically eaten alive.

4

Jose

21. juni 2025

·

Overnattet 1 natt

Room smelled of urine, hairs on bathroom sink, A/c made the room very dusty and allergic. Tv remote wasnt working without having to be next to the tv. Kitchenette sink was also draining slowly along with the bathroom sink

Room smelled of urine, hairs on bathroom sink, A/c made the room very dusty and allergic. Tv remote wasnt working without having to be next to the tv. Kitchenette sink was also draining slowly along with the bathroom sink

2

Lucy

4. mars 2025

·

Overnattet 1 natt

We stayed in a standard king room. The room was did not look like the photos on Expedia. The bathroom was dirty - hair on the sink and counter top and toothpaste on the countertop. There was one standing lamp and 2 bedside lamps and only one bedside lamp worked. The bed was extremely uncomfortable - felt the springs all night. The pillows were flat. Our neighbor was extremely loud - was knocking on the door and yelling at 2-3am. The only plus was the location, only 1 block from heavenly village.

We stayed in a standard king room. The room was did not look like the photos on Expedia. The bathroom was dirty - hair on the sink and counter top and toothpaste on the countertop. There was one standing lamp and 2 bedside lamps and only one bedside lamp worked. The bed was extremely uncomfortable - felt the springs all night. The pillows were flat. Our neighbor was extremely loud - was knocking on the door and yelling at 2-3am. The only plus was the location, only 1 block from heavenly village.

2

Zachary

27. feb. 2025

·

Overnattet 2 netter

DIRTY DIRTY DIRTY food on floor in beds did not change sheets no soap in showers no clean towels place was horrible I would not stay here if the place cost a dollar a night safe your self don’t stay here

DIRTY DIRTY DIRTY food on floor in beds did not change sheets no soap in showers no clean towels place was horrible I would not stay here if the place cost a dollar a night safe your self don’t stay here

2

Armando

22. feb. 2025

·

Overnattet 2 netter

Disappointed the room wasn’t well cleaned. Found pieces of candy wrapping on the floor by the bed, a used contact lens on the bathroom floor, the floors are coming apart, molding, iron board without cover, the sink leaked water all lever the floor. I told them to get it fixed which they did but when I got back from skiing all day, they took all my bath towels, I had to go to the FD and ask for towels so I could shower which they came late. Just not a great place to stay even for the price.

Disappointed the room wasn’t well cleaned. Found pieces of candy wrapping on the floor by the bed, a used contact lens on the bathroom floor, the floors are coming apart, molding, iron board without cover, the sink leaked water all lever the floor. I told them to get it fixed which they did but when I got back from skiing all day, they took all my bath towels, I had to go to the FD and ask for towels so I could shower which they came late. Just not a great place to stay even for the price.

2

Alejandro

4. juli 2023

·

Overnattet 2 netter

ASK TO SEE THE ROOM BEFORE PAYING!! room 269 that we had booked for Saturday July 1st to Monday, July 3rd. We checked and got our room, upon walking in the room smelled foul, intolerable, it doesn't look like the room was even cleaned. The bathroom was filthy with hair in the tub, toilet was dirty and room very dusty. We could not stay under those conditions. We immediately went back to the front counter and asked for our money back for the room, they front desk said we needed to email the request for a refund, not one person would step up to correct the issue just said send the email, went back the next day and still noone to help with our request

ASK TO SEE THE ROOM BEFORE PAYING!! room 269 that we had booked for Saturday July 1st to Monday, July 3rd. We checked and got our room, upon walking in the room smelled foul, intolerable, it doesn't look like the room was even cleaned. The bathroom was filthy with hair in the tub, toilet was dirty and room very dusty. We could not stay under those conditions. We immediately went back to the front counter and asked for our money back for the room, they front desk said we needed to email the request for a refund, not one person would step up to correct the issue just said send the email, went back the next day and still noone to help with our request

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Rom

Rommene er utdaterte og trenger vedlikehold, med tynne vegger og slitte eller ukomfortable madrasser; noen enheter er romslige eller rolige. Gjestene rapporterte også om ødelagte varmeovner/klimaanlegg eller TV-er/fjernkontroller, og små, enkle dusjer eller kjøkkenkroker.

Relaterte gjesteomtaler

4

Courtney

2. aug. 2025

·

Overnattet 2 netter

Beds were hard as rocks. Felt like I was sleeping on the floor. The pillows were miniature and lumpy. My kids and I had to use the sheets and wrap them under our necks to try to make pillows out of them. Bad neck pain every morning. Also the ac was a loud unit that hung by the ceiling near my bed. So loud it kept us up at night and was too hot outside to turn it off.

Beds were hard as rocks. Felt like I was sleeping on the floor. The pillows were miniature and lumpy. My kids and I had to use the sheets and wrap them under our necks to try to make pillows out of them. Bad neck pain every morning. Also the ac was a loud unit that hung by the ceiling near my bed. So loud it kept us up at night and was too hot outside to turn it off.

6

Antonia

21. juli 2025

·

Overnattet 3 netter

It is very old.. really needs to be updated. There was a hole in our wall in the room. The carpets are very old and the showers bathroom is very old. It's okay if you're just sleeping there, but you really don't want to hang out in the rooms. Love the shuttle to the beach but it's not just for their hotel. It's for Many on that street so we will stay somewhere else next time. The pool is clean but the walls of the pool are very dirty. We had a king size bed with a queen size headboard. No telephone in the room. No air conditioning, only an in-wall unit and it takes forever for the room to cool off. We were satisfied with our stay. The staff is very nice, but if you're looking for a fancy room, this is not it.

It is very old.. really needs to be updated. There was a hole in our wall in the room. The carpets are very old and the showers bathroom is very old. It's okay if you're just sleeping there, but you really don't want to hang out in the rooms. Love the shuttle to the beach but it's not just for their hotel. It's for Many on that street so we will stay somewhere else next time. The pool is clean but the walls of the pool are very dirty. We had a king size bed with a queen size headboard. No telephone in the room. No air conditioning, only an in-wall unit and it takes forever for the room to cool off. We were satisfied with our stay. The staff is very nice, but if you're looking for a fancy room, this is not it.

4

hipolito

20. juni 2025

·

Overnattet 1 natt

The room was spacious, that added to the sense of openness. However, the bed left much to be desired; the mattress was old and lacked comfort, making restful sleep a challenge. The thin walls allowed every sound from the neighboring rooms to seep through, turning the space into a cacophony of voices and footsteps at all hours. The television, while equipped with a full cable package, produced a thin, tinny sound that detracted from any enjoyment of its programming. Additionally, the room could benefit from improved lighting; it only had two small lamps that barely illuminated half of the space, casting shadows that seemed to linger in the corners. Overall, the room had potential but fell short in several key areas.

The room was spacious, that added to the sense of openness. However, the bed left much to be desired; the mattress was old and lacked comfort, making restful sleep a challenge. The thin walls allowed every sound from the neighboring rooms to seep through, turning the space into a cacophony of voices and footsteps at all hours. The television, while equipped with a full cable package, produced a thin, tinny sound that detracted from any enjoyment of its programming. Additionally, the room could benefit from improved lighting; it only had two small lamps that barely illuminated half of the space, casting shadows that seemed to linger in the corners. Overall, the room had potential but fell short in several key areas.

6

Maria

11. mai 2025

·

Overnattet 1 natt

It was quiet and ok for one night. The mattress was old and you can feel the springs plus it made a lot of noise.

It was quiet and ok for one night. The mattress was old and you can feel the springs plus it made a lot of noise.

2

Andrew

12. feb. 2025

·

Overnattet 1 natt

The bathroom floor had water because of the leaking shower and there was missing tiles on the ceiling of the shower. The ceiling in the room damage and the bed was so hard to sleep on. The floors in the room were missing pieces and the lights kept flickering when on. When my husband and I were trying to sleep in people were stomping above us.

The bathroom floor had water because of the leaking shower and there was missing tiles on the ceiling of the shower. The ceiling in the room damage and the bed was so hard to sleep on. The floors in the room were missing pieces and the lights kept flickering when on. When my husband and I were trying to sleep in people were stomping above us.

2

jason

8. jan. 2025

·

Overnattet 1 natt

This was one of the worst hotel rooms I have ever experienced. Complaints 1) handle had fallen off of the shower valve; 2) shower wall tiles were falling off the wall; 3) mold on the ceiling where there was roof leak; 4) adjacent unit was separated by a hollow core door that sounded like the baby next door was in our room; 5) the smoke detector was attached to the ceiling with a plastic strap; 6) standing water once you got the shower on; 7) overall the room was unsanitary and disgusting. Bed bugs were not identified but the risk is real. Take a look at the photos for the first had evidence.

This was one of the worst hotel rooms I have ever experienced. Complaints 1) handle had fallen off of the shower valve; 2) shower wall tiles were falling off the wall; 3) mold on the ceiling where there was roof leak; 4) adjacent unit was separated by a hollow core door that sounded like the baby next door was in our room; 5) the smoke detector was attached to the ceiling with a plastic strap; 6) standing water once you got the shower on; 7) overall the room was unsanitary and disgusting. Bed bugs were not identified but the risk is real. Take a look at the photos for the first had evidence.

10

Tom

20. des. 2024

·

Overnattet 2 netter

Easy check-in, our room was spacious and cozy, great location you cannot go wrong

Easy check-in, our room was spacious and cozy, great location you cannot go wrong

4

Gregg

3. sep. 2024

·

Overnattet 1 natt

The AC did not work well and our room was 85 degrees. I wanted to open the windows, but the screen was missing. It was a horrible night.

The AC did not work well and our room was 85 degrees. I wanted to open the windows, but the screen was missing. It was a horrible night.

6

Helen

23. juli 2024

·

Overnattet 1 natt

The room was ok, but just ok. No places by the bed to plug in phone; shower had luke warm water only with no place in tiny shower to put soap etc. The AC unit ran loud all night, good thing we had ear plugs.

The room was ok, but just ok. No places by the bed to plug in phone; shower had luke warm water only with no place in tiny shower to put soap etc. The AC unit ran loud all night, good thing we had ear plugs.

4

marcy

3. sep. 2023

·

Overnattet 2 netter

This hotel’s room need some serious work… toilet seat was so old the paint was wearing off, & the shower was questionable.. really dissatisfied, will not stay here again

This hotel’s room need some serious work… toilet seat was so old the paint was wearing off, & the shower was questionable.. really dissatisfied, will not stay here again

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Service

Betjeningen er blandet: noen gjester fremhever vennlig og hjelpsomt personale og smidig innsjekking, mens andre nevner dårlig respons, fraværende resepsjon og vanskeligheter med å få løst problemer eller refusjoner.

Relaterte gjesteomtaler

10

Benito

2. juni 2025

·

Overnattet 1 natt

Excellent stay, good checking experience, clean and cozy experience with great amenities. Friendly and welcoming staff and a incredibly convenient location. Overall a great stay.

Excellent stay, good checking experience, clean and cozy experience with great amenities. Friendly and welcoming staff and a incredibly convenient location. Overall a great stay.

10

Somya

10. mai 2025

·

Overnattet 1 natt

Amazing check in experience with fantastic front desk staff. Nice clean room with ample lighting and handy desk. Location was great and we loved our stay!

Amazing check in experience with fantastic front desk staff. Nice clean room with ample lighting and handy desk. Location was great and we loved our stay!

10

Michael

9. mai 2025

·

Overnattet 1 natt

Spotless rooms, good staff, express check in and check out with amazing location at budget price.

Spotless rooms, good staff, express check in and check out with amazing location at budget price.

4

Nurlan

18. feb. 2025

·

Overnattet 1 natt

We recently stayed here in Tahoe during snowy weather and had a very disappointing experience. We booked two rooms—one was fine, but the other had a major issue: the heater was not working. We immediately reported this problem at check-in around 6 PM, expecting a prompt resolution given the freezing temperatures. However, despite multiple follow-ups, nothing was done. By 11 PM—after a long and exhausting day outdoors—we were still left without heat. At 11:30 PM, completely frustrated and unable to stay in such conditions, we had no choice but to leave and find another place to stay. The lack of urgency and customer care in addressing such a critical issue was unacceptable. A functional heater in winter is a basic necessity, and the hotel’s failure to fix or offer an alternative solution ruined our experience. We expected better service and responsiveness, and unfortunately, this stay did not meet even the most basic hospitality standards.

We recently stayed here in Tahoe during snowy weather and had a very disappointing experience. We booked two rooms—one was fine, but the other had a major issue: the heater was not working. We immediately reported this problem at check-in around 6 PM, expecting a prompt resolution given the freezing temperatures. However, despite multiple follow-ups, nothing was done. By 11 PM—after a long and exhausting day outdoors—we were still left without heat. At 11:30 PM, completely frustrated and unable to stay in such conditions, we had no choice but to leave and find another place to stay. The lack of urgency and customer care in addressing such a critical issue was unacceptable. A functional heater in winter is a basic necessity, and the hotel’s failure to fix or offer an alternative solution ruined our experience. We expected better service and responsiveness, and unfortunately, this stay did not meet even the most basic hospitality standards.

10

Sarah

12. nov. 2024

·

Overnattet 1 natt

Was able to check in quickly and early, great location, front desk folks were top notch.

Was able to check in quickly and early, great location, front desk folks were top notch.

2

ella

4. sep. 2024

·

Overnattet 1 natt

Arrived for check in and was welcomed not very warmly by a man who seemed to be in charge. Did not speak to me or my boyfriend hardly at all, and proceeded to leave for about 5 min with us alone in lobby. We walked into our room to find shoe prints on our sheets, crumbs on the floor, and the shower was covered in rust. Immediately alerted the man who checked us in that we would like to check out, and we left for a different hotel. Unfortunately we could not get a refund. After letting him know about the conditions of our room, he seemed to not really care at all, didn’t try and make it right, and we went on our way. I would strongly advise not to stay here!!

Arrived for check in and was welcomed not very warmly by a man who seemed to be in charge. Did not speak to me or my boyfriend hardly at all, and proceeded to leave for about 5 min with us alone in lobby. We walked into our room to find shoe prints on our sheets, crumbs on the floor, and the shower was covered in rust. Immediately alerted the man who checked us in that we would like to check out, and we left for a different hotel. Unfortunately we could not get a refund. After letting him know about the conditions of our room, he seemed to not really care at all, didn’t try and make it right, and we went on our way. I would strongly advise not to stay here!!

2

Angela

19. okt. 2023

·

Overnattet 1 natt

Upon check in, there was no one at the front desk. (5pm) And then we were assigned to a room that was not made up. Returned to front desk to get another. The whole time being reassigned the new room the clerk kept saying please do not give us a bad review. The second room, the lights kept flickering off/on. The hot and cold water was inconsistent in the shower. Overall I would not recommend not even for the room rate. The previous responses on here from the staff state they are trying to fix the issues....I cannot see where any improvements have been made.

Upon check in, there was no one at the front desk. (5pm) And then we were assigned to a room that was not made up. Returned to front desk to get another. The whole time being reassigned the new room the clerk kept saying please do not give us a bad review. The second room, the lights kept flickering off/on. The hot and cold water was inconsistent in the shower. Overall I would not recommend not even for the room rate. The previous responses on here from the staff state they are trying to fix the issues....I cannot see where any improvements have been made.

8

Mariah

14. aug. 2023

·

Overnattet 2 netter

We wish we got his name! The 22 year old guy at the front desk (just started a few months ago) was so friendly and had great hospitality! The room had a couple minor things but nothing we couldn’t deal with for the night. Overall it was a nice stay and would come back for the sole purpose of the staff and convenience of location.

We wish we got his name! The 22 year old guy at the front desk (just started a few months ago) was so friendly and had great hospitality! The room had a couple minor things but nothing we couldn’t deal with for the night. Overall it was a nice stay and would come back for the sole purpose of the staff and convenience of location.

8

David

21. juli 2023

·

Overnattet 2 netter

Room was very clean and spacious. The staff was friendly and helpful. Short walk to shopping, dining and casinos. I was able to park my motorcycle directly in front of my room, huge plus. Just be aware, they are very strict about the 4pm check in time. Not a minute early.

Room was very clean and spacious. The staff was friendly and helpful. Short walk to shopping, dining and casinos. I was able to park my motorcycle directly in front of my room, huge plus. Just be aware, they are very strict about the 4pm check in time. Not a minute early.

2

Jacob

29. apr. 2023

·

Overnattet 1 natt

Somehow after I booked this place, my dates I wanted were not what was reserved. This place has 0 cancellations/refunds or reschedule options available. I tried to get them to refund or change my dates but they are very un responsive to both my calls and to Expedia agents calls and emails. They finally agreed to make an exception to rescheduling but then by the time they responded my dates a wanted were already full. Expedia has been no help either and lack in response as well.

Somehow after I booked this place, my dates I wanted were not what was reserved. This place has 0 cancellations/refunds or reschedule options available. I tried to get them to refund or change my dates but they are very un responsive to both my calls and to Expedia agents calls and emails. They finally agreed to make an exception to rescheduling but then by the time they responded my dates a wanted were already full. Expedia has been no help either and lack in response as well.

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Beliggenhet

Den svært sentrale beliggenheten i nærheten av Heavenly gondol, kasinoer, strand, butikker og restauranter er det største pluss.

Relaterte gjesteomtaler

10

Tonya

22. juli 2025

·

Overnattet 1 natt

We always stay here for the Celebrity Golf tournament. It’s right in the heart of everywhere we want to be and very convenient and affordable.

We always stay here for the Celebrity Golf tournament. It’s right in the heart of everywhere we want to be and very convenient and affordable.

10

Margaretta

11. juni 2025

·

Overnattet 1 natt

We loved our stay at Big Pines Mountain House. Our Check in was easy and room we got was impeccably clean and comfortable. Front desk staff was friendly throughout our stay. Room had a microwave, coffee maker and other handy amenities needed for our stay. Location was great you can walk everywhere.

We loved our stay at Big Pines Mountain House. Our Check in was easy and room we got was impeccably clean and comfortable. Front desk staff was friendly throughout our stay. Room had a microwave, coffee maker and other handy amenities needed for our stay. Location was great you can walk everywhere.

10

Hyun Ju

30. mai 2025

·

Overnattet 3 netter

great location next to heavenly & harveys! clean, safe facility, affordable & staff is fantastic here. sandy was especially good to us during our 3 night stay :)

great location next to heavenly & harveys! clean, safe facility, affordable & staff is fantastic here. sandy was especially good to us during our 3 night stay :)

10

Turith

10. apr. 2025

·

Overnattet 1 natt

great location

great location

10

Turith

10. apr. 2025

·

Overnattet 1 natt

Great location with everything accessible by walk . Enjoyed walking in neighborhood so nice and peaceful.

Great location with everything accessible by walk . Enjoyed walking in neighborhood so nice and peaceful.

10

Gael

4. mars 2025

·

Overnattet 1 natt

Big pines is perfectly located for exploring Tahoe city . It's withing walking distance of many attraction, restaurant and shops. The free Wi-Fi was fast and reliable. We really had a great time staying at this place.

Big pines is perfectly located for exploring Tahoe city . It's withing walking distance of many attraction, restaurant and shops. The free Wi-Fi was fast and reliable. We really had a great time staying at this place.

6

Kevin

6. jan. 2025

·

Overnattet 2 netter

Great location less than one block from the Heavenly gondola and reasonably clean rooms with no strange smell. Overall, this hotel is a great option for the lower cost hotels in South Tahoe that are frequently terrible. The blinds need maintenance as they do not close properly. Need better instructions on how to use cable TV. Front desk could not figure it out, but the cleaning staff helped me.

Great location less than one block from the Heavenly gondola and reasonably clean rooms with no strange smell. Overall, this hotel is a great option for the lower cost hotels in South Tahoe that are frequently terrible. The blinds need maintenance as they do not close properly. Need better instructions on how to use cable TV. Front desk could not figure it out, but the cleaning staff helped me.

8

hector

7. juli 2024

·

Overnattet 1 natt

close from restaurants,beach and casinos

close from restaurants,beach and casinos

8

Liliya

25. juni 2024

·

Overnattet 2 netter

The location of the property and parking are the best. It’s very safe and walking distance to the beach, casino, Heavenly Gondolas, shopping, restaurants. However, the walls in rooms are very thin. I could hear the full conversation of next door neighbors until 3am and then their phone convo at 7am. Bring ear plugs and you’ll be golden. Other than that the place is great. It was a pool and the beach voucher let you access private clean beach for free.

The location of the property and parking are the best. It’s very safe and walking distance to the beach, casino, Heavenly Gondolas, shopping, restaurants. However, the walls in rooms are very thin. I could hear the full conversation of next door neighbors until 3am and then their phone convo at 7am. Bring ear plugs and you’ll be golden. Other than that the place is great. It was a pool and the beach voucher let you access private clean beach for free.

8

Jeanine

3. juli 2023

·

Overnattet 1 natt

Quick one night stay. Room was clean and comfortable. Bathroom needed updating, but overall it was a standard hotel room. Great location for being central to beach, shopping and the concert venue. Staff was so friendly and helpful.

Quick one night stay. Room was clean and comfortable. Bathroom needed updating, but overall it was a standard hotel room. Great location for being central to beach, shopping and the concert venue. Staff was so friendly and helpful.

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Servering

Det er ikke nok informasjon i anmeldelsene.

Relaterte gjesteomtaler

6

Jennifer

30. juli 2025

·

Overnattet 2 netter

This property is pretty bare bones. Nothing new or fancy. The pool was being worked on (July) but the beach is down the street - for. $30 entrance fee per person. The hotel offers $5 vouchers so that was a perk. Our room was pretty dirty - candy and dust in the corners, some underpants next to the bed, and a vape pen on the windowsill. The beds were clearly used and could use a mattress pad to liven it up. There was no trash can or kleenex and you had only 1 outlet for the fridge, microwave, coffee maker so the fridge was unplugged when we got there. There is no continental breakfast or any kind of coffee/hot water amenities. Walking distance to beach, Heavenly shopping area, and right on the Cal/Nevada border so you could walk across the street to the casinos if that's your thing. I guess it's great if you just need a place to sleep and cheap but def not clean and could use an upgrade.

This property is pretty bare bones. Nothing new or fancy. The pool was being worked on (July) but the beach is down the street - for. $30 entrance fee per person. The hotel offers $5 vouchers so that was a perk. Our room was pretty dirty - candy and dust in the corners, some underpants next to the bed, and a vape pen on the windowsill. The beds were clearly used and could use a mattress pad to liven it up. There was no trash can or kleenex and you had only 1 outlet for the fridge, microwave, coffee maker so the fridge was unplugged when we got there. There is no continental breakfast or any kind of coffee/hot water amenities. Walking distance to beach, Heavenly shopping area, and right on the Cal/Nevada border so you could walk across the street to the casinos if that's your thing. I guess it's great if you just need a place to sleep and cheap but def not clean and could use an upgrade.

2

Jessi

29. mai 2023

·

Overnattet 1 natt

Run down, nobody at the desk for check in (6:30 p.m.) Electrical socket by the sink didn’t work—so no hair dryer. No breakfast or coffee in the lounge as advertised. Pool was closed on memorial weekend! —more false advertising…. WAY OVERPRICED for what we got. Very disappointing. If there’s a definition for Ghetto Hotel, this is it. PS: I’ve never given a bad review IN MY LIFE!!!

Run down, nobody at the desk for check in (6:30 p.m.) Electrical socket by the sink didn’t work—so no hair dryer. No breakfast or coffee in the lounge as advertised. Pool was closed on memorial weekend! —more false advertising…. WAY OVERPRICED for what we got. Very disappointing. If there’s a definition for Ghetto Hotel, this is it. PS: I’ve never given a bad review IN MY LIFE!!!

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10

Alan

26. sep. 2026

·

Overnattet 1 natt

Good spot to sleep after the Red Clay Strays show.

Good spot to sleep after the Red Clay Strays show.

8

Tisha

21. sep. 2026

·

Overnattet 3 netter

For the price and location and the giant room, it was good.

For the price and location and the giant room, it was good.

2

matthew

21. sep. 2026

·

Overnattet 3 netter

It was just sad. I used to stay here a lot back in the day. This was a lesson of sometimes things should be left in the past. A lot of items were just broken in our rooms. One room the toilet flapper valve was broken making the toilet run the whole time. Our room had a kitchen. Needed a real deep cleaning. The fire extinguisher in the room hasn’t been serviced in 3 years. If the mandatory stuff is not done, what else is skipped over. Repairs are very poor. The other room had broken fixtures all over the room. Both rooms ac were too small for the room making them useless. The property is poorly maintained and falling apart. Our sheets and pillow cases were stained from the get go with yellow spots. Staff left bags of trash out after cleaning the rooms on the balcony. Later in the evening raccoon came and started scattering the bags of trash that should have been put away. It is really too bad. This hotel used to be cheap but clean and maintained. It’s only 2-3 min walk from the casinos. 5-7 min walk from the gondola. Very nice location near a lot. But I would not stay again.

It was just sad. I used to stay here a lot back in the day. This was a lesson of sometimes things should be left in the past. A lot of items were just broken in our rooms. One room the toilet flapper valve was broken making the toilet run the whole time. Our room had a kitchen. Needed a real deep cleaning. The fire extinguisher in the room hasn’t been serviced in 3 years. If the mandatory stuff is not done, what else is skipped over. Repairs are very poor. The other room had broken fixtures all over the room. Both rooms ac were too small for the room making them useless. The property is poorly maintained and falling apart. Our sheets and pillow cases were stained from the get go with yellow spots. Staff left bags of trash out after cleaning the rooms on the balcony. Later in the evening raccoon came and started scattering the bags of trash that should have been put away. It is really too bad. This hotel used to be cheap but clean and maintained. It’s only 2-3 min walk from the casinos. 5-7 min walk from the gondola. Very nice location near a lot. But I would not stay again.

2

victoria

20. sep. 2026

·

Overnattet 2 netter

I can't say anything positive about this property other than the location. Location is great. It was dirty, and everything was either broken, stained or a joke...like the towels (which I had to buy in town). Walls are also paper thin. The ridiculous high price I paid for my two night stay made me feel foolish and taken.

I can't say anything positive about this property other than the location. Location is great. It was dirty, and everything was either broken, stained or a joke...like the towels (which I had to buy in town). Walls are also paper thin. The ridiculous high price I paid for my two night stay made me feel foolish and taken.

4

Tatyana

20. sep. 2026

·

Overnattet 2 netter

The pictures of the room and the pool on web site don't match the actual hotel. The pool is in disrepair, with crumbling tile. Our room had a moldy atmosphere. Wires were running across the walls. The bathroom was serviceable, but old and out dated. I really would not mind if I knew what I was getting into. But the photos do not reflect reality. They are false advertising. Finally, the walls were very thin and we could hear everything and had to knock on the wall late at night so that the conversation could be dialed down, especially since we came with three children who needed to sleep. On the positive side, I asked for an extra pillow and the staff quickly found a new one without hesitation. Also, the location is perfect - the hotel is across the street from Heavenly.

The pictures of the room and the pool on web site don't match the actual hotel. The pool is in disrepair, with crumbling tile. Our room had a moldy atmosphere. Wires were running across the walls. The bathroom was serviceable, but old and out dated. I really would not mind if I knew what I was getting into. But the photos do not reflect reality. They are false advertising. Finally, the walls were very thin and we could hear everything and had to knock on the wall late at night so that the conversation could be dialed down, especially since we came with three children who needed to sleep. On the positive side, I asked for an extra pillow and the staff quickly found a new one without hesitation. Also, the location is perfect - the hotel is across the street from Heavenly.

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