Holiday Inn Express Hotel & Suites Marina by IHG

Breakfast was amazing, but the hot tub was not working, oh the IHG website was a pain to navigate,

Overall very good experience for my family.

Nice stop. Staff and location was great. Away from busy city and beach was super close. Good option where limited for a family with children.

At check-in, the gentleman at the front desk was kind & offered condolences, knowing we were there for a funeral. The room was great & we didn't have issues until a few days later. We removed the placard from the door before leaving all day, & prepped the room to be cleaned; towels & linen left on the floor, & tip on the table. As we walked out, housekeeping was servicing the room across from ours. When we returned later that day, our room was as we left it. I called front desk, no answer. We were tired so I let it be & intended to address it the next morning. The gal at the front desk apologized & stated they didn't have time to get to our room. I told her they were cleaning the room across from us when we left & instead of addressing her misinformation, she offered to give me towels and TP. I walked out of the hotel to our rental with an armful of towels, washcloths and TP. Couple days after, in the middle of the night the a/c wouldn't stop & soon the room was freezing. I called front desk, no answer. We bundled up & tried to sleep but couldn't. I went to the front desk, was told we'd have to wait until morning or change rooms. I was speechless. She said she'd call & update me on when someone could look at it. By 0800 I still hadn't received a call. On our way out, again before a long day of family mourning, front desk advised they were aware but were waiting for us to leave the room. Our room was missed for cleaning a 2nd time & we were done. I won't stay here again.

Very good facility nice clean, quiet love the breakfast