The Knoll Hotel Napa Valley, Tapestry by Hilton
317 USD
/natt
Gj.snitt. for september
Priser for The Knoll Hotel Napa Valley, Tapestry by Hilton
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317 USD
/natt
Gj.snitt. for september
Månedlige gjennomsnittspriser
På The Knoll Hotel Napa Valley, Tapestry by Hilton er prisen per natt i gjennomsnitt 195 USD i den billigste måneden (januar) og 333 USD i den dyreste måneden (juni), basert på de siste 12 månedene.
| Måned | Gjennomsnittspris |
|---|---|
| januar | 195 USD |
| februar | 214 USD |
| mars | 217 USD |
| april | 249 USD |
| mai | 313 USD |
| juni | 333 USD |
| juli | 265 USD |
| august | 293 USD |
| september | 317 USD |
| oktober | 314 USD |
| november | 254 USD |
| desember | 201 USD |
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sep · 317 USD
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Dyreste: juni (ca. 333 USD)
Billigste: januar (ca. 195 USD)
Om denne eiendommen
Enjoy a 24-hour fitness center and garden views at this Napa hotel, just a short drive from Napa Valley Wine Train.
Beliggenhet
Terrace, a neighborhood in Napa, is home to The Knoll Hotel Napa Valley, Tapestry Collection by Hilton. Riverbend Plaza and Uptown Theater are cultural highlights, and some of the area's landmarks include Napa Valley Wine Train and Welcome to Napa Valley Sign. Napa Valley Expo and Napa Symphony are also worth visiting.
Restaurant
Rom for ikke-røykere
Heis
Renseri
Rengjøring
Bankettfasiliteter
Romalternativer
6
1 King Junior Hearing Accessible
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 4
Utsikt over byKlimaanleggOppvarmingWi-Fi (gratis)
3
2 Queen Mobility Hearing Accessible with Bathtub
Romdetaljer
2 Store Dobbeltsenger
Sover 4
Utsikt over byKlimaanleggOppvarmingWi-Fi (gratis)
7
1 King Junior Mobility Accessible with Ri Shower
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 4
Utsikt over byKlimaanleggOppvarmingWi-Fi (gratis)
4
One-Bedroom King Suite with Dining Table
Romdetaljer
1 Ekstra Stor Dobbeltseng
og 1 Sovesofa
Sover 4
517 ft²
Utsikt over bySeparat spisestueKlimaanleggOppvarmingWi-Fi (gratis)
6
1 King 1 Bedroom Suite Balcony with Sofabed
Romdetaljer
1 Ekstra Stor Dobbeltseng
og 1 Sovesofa
Sover 4
Utsikt over byBalkongKlimaanleggOppvarmingWi-Fi (gratis)
5
1 King Bed with Balcony
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 2
Utsikt over byBalkongKlimaanleggOppvarmingWi-Fi (gratis)
5
King Room
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 4
313 ft²
Utsikt over byKlimaanleggOppvarmingWi-Fi (gratis)
4
King Room with Bath Tub Mobility and Hearing Access
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 2
313 ft²
Utsikt over byKlimaanleggOppvarmingWi-Fi (gratis)
4
Queen Room with Two Queen Beds
Romdetaljer
2 Store Dobbeltsenger
Sover 4
334 ft²
Utsikt over byKlimaanleggOppvarmingWi-Fi (gratis)
4
King Room Hearing Access
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 2
313 ft²
Utsikt over byKlimaanleggOppvarmingWi-Fi (gratis)
4
Junior King Suite
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 5
377 ft²
Utsikt over byKlimaanleggOppvarmingKjøleskap
6
1 King 1 Bedroom Suite with Sofabed
Romdetaljer
1 Ekstra Stor Dobbeltseng
og 1 Sovesofa
Sover 4
Utsikt over byKlimaanleggOppvarmingWi-Fi (gratis)
3
2 Queen Mobility Accessible with Bathtub
Romdetaljer
2 Store Dobbeltsenger
Sover 4
Utsikt over byKlimaanleggOppvarmingWi-Fi (gratis)
4
Queen Room with Two Queen Beds Hearing Access
Romdetaljer
2 Store Dobbeltsenger
Sover 4
334 ft²
Utsikt over byKlimaanleggOppvarmingWi-Fi (gratis)
Gjesteomtaler av The Knoll Hotel Napa Valley, Tapestry by Hilton
8.8
Utrolig
basert på 354 verifiserte omtaler
Hva gjestene synes
KI-generert oppsummering basert på nylige gjesteomtaler
The Knoll Hotel Napa Valley, Tapestry Collection by Hilton får skryt for moderne og rene rom, en innbydende lobby og bar samt vennlig personale, mens den praktiske beliggenheten nær sentrum står i kontrast til en travel veikant og et kommersielt område.
Les merVar dette til hjelp?
Hva gjestene synes
The Knoll Hotel Napa Valley, Tapestry Collection by Hilton får skryt for moderne og rene rom, en innbydende lobby og bar samt vennlig personale, mens den praktiske beliggenheten nær sentrum står i kontrast til en travel veikant og et kommersielt område.
Flere gjester misliker ekstra kostnader som betalt parkering og nye gebyrer for bruk av feriestedet eller kaffe. Baren og maten blir ofte rost, men frokostserveringen og restaurantens åpningstider kan være trege eller begrensede. Støy fra tynne vegger eller rom med utsikt mot gaten, samt sporadiske vedlikeholds- eller renslighetsproblemer, inkludert maur, nevnes. Forvent et stilig og praktisk utgangspunkt med kompromisser knyttet til gebyrer og potensiell støy.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Fasiliteter
Moderne lobby og bar med en hyggelig uteplass; boblebad er tilgjengelig, men det er ikke noe basseng. Treningsrommet er populært, og parkeringen er enkel, men medfører et tilleggsgebyr.
Relaterte gjesteomtaler
6
Sharon
3. juni 2024
·
Overnattet 1 natt
Stayed for one night to attend a concert. Booked this hotel in part because of the “pool” that I saw in the photos, however be aware that the photo is of a corner of a hot tub and there is NO POOL at the location despite the very misleading photo. Our room was clean but the sofa in the sitting area was hard as a rock. The condition of the outdoor furniture (white sofas badly stained orange) was not inviting and lounge chair cushions were removed. A little attention to these details would bring up the rating, but for one night it was doable.
Stayed for one night to attend a concert. Booked this hotel in part because of the “pool” that I saw in the photos, however be aware that the photo is of a corner of a hot tub and there is NO POOL at the location despite the very misleading photo. Our room was clean but the sofa in the sitting area was hard as a rock. The condition of the outdoor furniture (white sofas badly stained orange) was not inviting and lounge chair cushions were removed. A little attention to these details would bring up the rating, but for one night it was doable.
8
Lee
9. mars 2025
·
Overnattet 4 netter
Everything was fantastic except for the surprise parking charge. $18/day for an empty lot seems to be a bit much.
Everything was fantastic except for the surprise parking charge. $18/day for an empty lot seems to be a bit much.
10
Emily
20. jan. 2023
·
Overnattet 1 natt
The gym is awesome, it is located well for getting around Napa -- very close to town and easy to jump on the main roads to get to yountville and beyond. Staff was super nice.
The gym is awesome, it is located well for getting around Napa -- very close to town and easy to jump on the main roads to get to yountville and beyond. Staff was super nice.
8
Doc
26. juli 2025
·
Overnattet 1 natt
The A/C is loud making it difficult to sleep. The staff are courteous. Parking used to be free ... now $18 ... seriously? What is costing more to park? Should be included in the room rate. Or a least free for repeat customers.
The A/C is loud making it difficult to sleep. The staff are courteous. Parking used to be free ... now $18 ... seriously? What is costing more to park? Should be included in the room rate. Or a least free for repeat customers.
10
ALEX
13. apr. 2025
·
Overnattet 1 natt
Room was clean, hot tub was hot and free charging.
Room was clean, hot tub was hot and free charging.
6
Sandheep
6. juli 2023
·
Overnattet 1 natt
Now you are charging for parking? Nice little money maker for you. This isn't a big city location--this is Napa--no need to charge $15/night for parking. Also, how long has that "hot tub is broken" sign been up?
Now you are charging for parking? Nice little money maker for you. This isn't a big city location--this is Napa--no need to charge $15/night for parking. Also, how long has that "hot tub is broken" sign been up?
8
Floyd
21. aug. 2025
·
Overnattet 1 natt
The property was nice with a quaint restaurant and bar. Hot tub, no pool, and a nice area to lounge in if you did not want to stay in your room. All said a pleasant experience...
The property was nice with a quaint restaurant and bar. Hot tub, no pool, and a nice area to lounge in if you did not want to stay in your room. All said a pleasant experience...
10
Molly
13. nov. 2024
·
Overnattet 3 netter
Hot tub was huge and beautiful bar area.
Hot tub was huge and beautiful bar area.
6
Tracey
27. aug. 2024
·
Overnattet 3 netter
The hotel was recently renovated but not well thought out. It’s clear they ordered the wrong configuration for the couches, the nightstand light is crazy bright, and the floor and other features feel like corners were cut. Hotel is a very average limited service hotel. For the price, I expected more. The area around is convenient but not a local experience. Downtown is a 20 minute walk so pretty convenient, although it is on a busy street near car dealerships. Hotel bar is open for limited hours.
The hotel was recently renovated but not well thought out. It’s clear they ordered the wrong configuration for the couches, the nightstand light is crazy bright, and the floor and other features feel like corners were cut. Hotel is a very average limited service hotel. For the price, I expected more. The area around is convenient but not a local experience. Downtown is a 20 minute walk so pretty convenient, although it is on a busy street near car dealerships. Hotel bar is open for limited hours.
10
Gary
14. okt. 2024
·
Overnattet 2 netter
Comfortable beds, clean rooms, great lobby and bar area, decent sized gym, close to shops and restaurants
Comfortable beds, clean rooms, great lobby and bar area, decent sized gym, close to shops and restaurants
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Renhold
Mange gjester synes rommene og fellesområdene er svært rene. Likevel påpeker flere rapporter om maur og noen mangler i renholdet (f.eks. flekkete laken eller oversette områder), noe som gjør at den generelle rensligheten oppleves som inkonsekvent.
Relaterte gjesteomtaler
8
Carmen
17. mars 2024
·
Overnattet 1 natt
Stay was nice and room was comfortable only defect we had ants in the restroom and on the desks. We got rid of them but they were back the next morning. We were in the 4th floor so seeing so many ants in that area was odd. Otherwise it was good
Stay was nice and room was comfortable only defect we had ants in the restroom and on the desks. We got rid of them but they were back the next morning. We were in the 4th floor so seeing so many ants in that area was odd. Otherwise it was good
8
Donya
24. juni 2025
·
Overnattet 2 netter
The property was nice. The only issue was the bathroom had ants all out and some in the bedroom and spiderwebs in the bedroom, but it was clean. It was in a good location in the front desk was really nice.
The property was nice. The only issue was the bathroom had ants all out and some in the bedroom and spiderwebs in the bedroom, but it was clean. It was in a good location in the front desk was really nice.
10
Abby
19. jan. 2024
·
Overnattet 1 natt
Very clean and nice hotel, close to downtown. Staff was responsive and helpful. Would stay here again
Very clean and nice hotel, close to downtown. Staff was responsive and helpful. Would stay here again
10
Vanessa
5. feb. 2024
·
Overnattet 1 natt
This hotel was so nice. Very clean rooms and modern furniture around the property.
This hotel was so nice. Very clean rooms and modern furniture around the property.
6
David
24. des. 2023
·
Overnattet 1 natt
Check in/out was good. Staff at lobby good, professional. Great mattress/pillows, everything else ok/good. However a few details need addressing for this place to be on par with other 9+ hotels in Napa. (1) no microwave in room shouldn’t force one to wait 5 mins at the breakfast room for two cups of hot water. (2) if you are going to have no carpet on the floors make sure they are clean. You should see dirt coming off your feet in the shower! (3) your HVAC is not annoying but a bit loud overall. (4) Paid tea, coffee and $18 for parking outside of downtown Napa is a bit petty.
Check in/out was good. Staff at lobby good, professional. Great mattress/pillows, everything else ok/good. However a few details need addressing for this place to be on par with other 9+ hotels in Napa. (1) no microwave in room shouldn’t force one to wait 5 mins at the breakfast room for two cups of hot water. (2) if you are going to have no carpet on the floors make sure they are clean. You should see dirt coming off your feet in the shower! (3) your HVAC is not annoying but a bit loud overall. (4) Paid tea, coffee and $18 for parking outside of downtown Napa is a bit petty.
10
Dale
19. aug. 2025
·
Overnattet 1 natt
The rooms and common areas are clean and attractive. The bed is comfortable, and the bathroom is spacious enough and well laid out. It's very quiet for a good night's sleep, and just a very short drive to heart of town.
The rooms and common areas are clean and attractive. The bed is comfortable, and the bathroom is spacious enough and well laid out. It's very quiet for a good night's sleep, and just a very short drive to heart of town.
10
Mylinh
29. okt. 2023
·
Overnattet 1 natt
I was so happy to find this new modern hotel with a great rate especially for Napa Valley. They accepted pets which was convenient. The staff were all very friendly. Rooms were beautifully designed and perfectly clean.
I was so happy to find this new modern hotel with a great rate especially for Napa Valley. They accepted pets which was convenient. The staff were all very friendly. Rooms were beautifully designed and perfectly clean.
2
Boer
9. juli 2025
·
Overnattet 3 netter
Poor Experience in Room 335 – Ant Infestation and No Response from Management I stayed at The Knoll Hotel Napa Valley from July 1 to July 4, 2025, in Room 335. While the hotel initially appeared pleasant, my experience was unfortunately marred by a serious cleanliness and service issue. On the evening of July 3rd, I discovered a large number of ants crawling around the room, including on the table and bathroom. It was clear this was not an isolated incident—this was a significant infestation, which made the room feel unsanitary and uncomfortable for the remainder of my stay. I immediately emailed the General Manager with details of the issue, including the room number and dates of my stay, and politely asked for the matter to be addressed. However, I received no response at all—no apology, no explanation, not even an acknowledgment of my message. I find this level of customer service unacceptable. When guests encounter problems, especially related to hygiene, they deserve a prompt and respectful response. The lack of accountability and follow-up made it clear that guest satisfaction is not a priority here. For a hotel positioned in the heart of Napa Valley, I expected much better—both in terms of room cleanliness and basic hospitality. I won’t be returning, and I would caution others to think twice before booking here unless the management makes serious improvements.
Poor Experience in Room 335 – Ant Infestation and No Response from Management I stayed at The Knoll Hotel Napa Valley from July 1 to July 4, 2025, in Room 335. While the hotel initially appeared pleasant, my experience was unfortunately marred by a serious cleanliness and service issue. On the evening of July 3rd, I discovered a large number of ants crawling around the room, including on the table and bathroom. It was clear this was not an isolated incident—this was a significant infestation, which made the room feel unsanitary and uncomfortable for the remainder of my stay. I immediately emailed the General Manager with details of the issue, including the room number and dates of my stay, and politely asked for the matter to be addressed. However, I received no response at all—no apology, no explanation, not even an acknowledgment of my message. I find this level of customer service unacceptable. When guests encounter problems, especially related to hygiene, they deserve a prompt and respectful response. The lack of accountability and follow-up made it clear that guest satisfaction is not a priority here. For a hotel positioned in the heart of Napa Valley, I expected much better—both in terms of room cleanliness and basic hospitality. I won’t be returning, and I would caution others to think twice before booking here unless the management makes serious improvements.
2
Keith
30. nov. 2024
·
Overnattet 4 netter
Staff was friendly. Sheets were dirty and stained when we got there. Next day they were replaced. No rain head shower in the room as advertised. No inconvenience discount offered. Won’t book here again. Too many other available hotels at better prices.
Staff was friendly. Sheets were dirty and stained when we got there. Next day they were replaced. No rain head shower in the room as advertised. No inconvenience discount offered. Won’t book here again. Too many other available hotels at better prices.
10
Kathryn
28. aug. 2024
·
Overnattet 3 netter
The Knoll is a gorgeous property both inside and out. The fireplace at the entrance is so nice and the downstairs bar is chic as well. The staff was so nice and very helpful. It was also very convenient to have a mini store right by the front desk for grab and go items. The room was great. Very clean with wonderful cleaning services. It also said my name on the tv when we got in! Superior touch. Highly recommend anyone visiting Napa to stay here
The Knoll is a gorgeous property both inside and out. The fireplace at the entrance is so nice and the downstairs bar is chic as well. The staff was so nice and very helpful. It was also very convenient to have a mini store right by the front desk for grab and go items. The room was great. Very clean with wonderful cleaning services. It also said my name on the tv when we got in! Superior touch. Highly recommend anyone visiting Napa to stay here
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KI-generert oppsummering basert på nylige gjesteomtaler
Rom
Rommene er moderne og komfortable, med gode senger og nyttige detaljer som Bluetooth-speil; noen er romslige. Støy fra tynne vegger eller rom med utsikt mot gaten og sporadiske problemer på rommet (klimaanlegg, vanntrykk eller TV/feste) er gjengående bekymringer.
Relaterte gjesteomtaler
8
Yolanda
9. juni 2025
·
Overnattet 4 netter
I did not have enough storage space for like drawers to unpack suit fot an extended stay, only a few hangers to hangup clothes. No coffee to offered guest other instant. DRAWERS ARE A MOST!! Other than that nice hotel and would stay again
I did not have enough storage space for like drawers to unpack suit fot an extended stay, only a few hangers to hangup clothes. No coffee to offered guest other instant. DRAWERS ARE A MOST!! Other than that nice hotel and would stay again
2
John
14. des. 2025
·
Overnattet 1 natt
The hotel was very deceiving as It’s right next to a trailer park and on a very very very busy freeway. The upstairs neighbors were so nosy walking back and forth all night and morning. You could hear every single loud stomp they took. The road noise was unbearable. For $250 per night plus a $30 “resort” fee and $20 for parking, I was expecting something with at least a peaceful night sleep. Would never stay here again. I have no idea how they have a 9 star rating.
The hotel was very deceiving as It’s right next to a trailer park and on a very very very busy freeway. The upstairs neighbors were so nosy walking back and forth all night and morning. You could hear every single loud stomp they took. The road noise was unbearable. For $250 per night plus a $30 “resort” fee and $20 for parking, I was expecting something with at least a peaceful night sleep. Would never stay here again. I have no idea how they have a 9 star rating.
8
Peter
27. sep. 2025
·
Overnattet 4 netter
The Knoll was a nice place. Our room was average size with a microwave and mini-fridge. With the exception of a wait at check in because the front desk person was off doing something, the staff was friendly and helpful and kept our towels changed and room made. Our only issue was room location on the street and constant traffic noise including at night. If you can avoid that, the Knoll is a nice place to stay about two miles from Main Street Napa.
The Knoll was a nice place. Our room was average size with a microwave and mini-fridge. With the exception of a wait at check in because the front desk person was off doing something, the staff was friendly and helpful and kept our towels changed and room made. Our only issue was room location on the street and constant traffic noise including at night. If you can avoid that, the Knoll is a nice place to stay about two miles from Main Street Napa.
10
Carrie
7. feb. 2025
·
Overnattet 1 natt
Love this hotel! My only “complaint” was it the room was quite cold - a bit uncomfortable to sleep in actually, I couldn’t warm up or get the room to warm up no matter how I tinkered with the thermostat. I’m sure that’ll be fixed next time. Again I love this hotel. It’s a perfect location and I know I can always count on the friendly staff, clean rooms and excellent service.
Love this hotel! My only “complaint” was it the room was quite cold - a bit uncomfortable to sleep in actually, I couldn’t warm up or get the room to warm up no matter how I tinkered with the thermostat. I’m sure that’ll be fixed next time. Again I love this hotel. It’s a perfect location and I know I can always count on the friendly staff, clean rooms and excellent service.
6
Kayla
1. sep. 2025
·
Overnattet 4 netter
The tv in our room was broken. They did resolve the issue the next day BUT before that happened the tv nearly fell on my partner and was dangling by 1 screw on the wall mount.
The tv in our room was broken. They did resolve the issue the next day BUT before that happened the tv nearly fell on my partner and was dangling by 1 screw on the wall mount.
10
Dale
19. aug. 2025
·
Overnattet 1 natt
The rooms and common areas are clean and attractive. The bed is comfortable, and the bathroom is spacious enough and well laid out. It's very quiet for a good night's sleep, and just a very short drive to heart of town.
The rooms and common areas are clean and attractive. The bed is comfortable, and the bathroom is spacious enough and well laid out. It's very quiet for a good night's sleep, and just a very short drive to heart of town.
10
Trent
12. mai 2023
·
Overnattet 2 netter
Bluetooth mirrors were a nice feature.
Bluetooth mirrors were a nice feature.
8
Andre
12. mai 2025
·
Overnattet 1 natt
Water pressure in bathroom was too low, had to switch rooms
Water pressure in bathroom was too low, had to switch rooms
8
Juan
23. des. 2024
·
Overnattet 1 natt
very nice room comfy bed & clean. just dont like traffic noise.
very nice room comfy bed & clean. just dont like traffic noise.
8
Claudia
4. jan. 2023
·
Overnattet 3 netter
It took over 20 mins to try to check in on Friday, Dec. 31 around 6:30 pm and the front desk was left alone multiple times throughout our stay when we had questions or had a request. The front desk staff was very nice when they were there. Notice only one towel hanger in the bathroom. The walls are very thin and you can hear the other guest including the load upstairs guest. The TV channels are very limited, couldn’t watch the local team play.
It took over 20 mins to try to check in on Friday, Dec. 31 around 6:30 pm and the front desk was left alone multiple times throughout our stay when we had questions or had a request. The front desk staff was very nice when they were there. Notice only one towel hanger in the bathroom. The walls are very thin and you can hear the other guest including the load upstairs guest. The TV channels are very limited, couldn’t watch the local team play.
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KI-generert oppsummering basert på nylige gjesteomtaler
Service
Personalet beskrives ofte som hyggelig og hjelpsomt, med dyktige bartendere og sporadisk proaktiv problemløsning. Likevel kan innsjekkingen og frokostserveringen være trege eller underbemannet, og det ble nevnt manglende kommunikasjon eller oppfølging i enkelte tilfeller.
Relaterte gjesteomtaler
10
Lalit
28. nov. 2023
·
Overnattet 1 natt
Great staff, our room had an issue. We were given upgraded room with complimentary wine and cookies gift wrap. They really care about your experience.
Great staff, our room had an issue. We were given upgraded room with complimentary wine and cookies gift wrap. They really care about your experience.
10
Terri
17. sep. 2025
·
Overnattet 4 netter
Every staff member was very friendly and helpful.
Every staff member was very friendly and helpful.
8
STEFFANIE
4. feb. 2025
·
Overnattet 1 natt
I was on the 3rd floor with a crying baby in the next room. At 11pm, I asked to be moved and the ladies at the front desk were lovely. I was moved to a different floor, front of the hotel, no problem. Very much appreciated this. As I checked out in the morning, the gentleman at the front desk was already aware of the change and asked if the rest of my stay had been comfortable. I was also appreciative of the communication between shifts. Will return!
I was on the 3rd floor with a crying baby in the next room. At 11pm, I asked to be moved and the ladies at the front desk were lovely. I was moved to a different floor, front of the hotel, no problem. Very much appreciated this. As I checked out in the morning, the gentleman at the front desk was already aware of the change and asked if the rest of my stay had been comfortable. I was also appreciative of the communication between shifts. Will return!
10
Seveth
5. mars 2025
·
Overnattet 2 netter
Friendly staff, amazing bartender and drinks, and tasty bar food
Friendly staff, amazing bartender and drinks, and tasty bar food
6
Viktoria
17. juni 2024
·
Overnattet 1 natt
We recently stayed one night at the Knoll Hotel and found the experience lacking. The hotel seemed understaffed, resulting in a slow and sluggish check-in process. Additionally, the breakfast area was unimpressive and confusing, particularly regarding the use of meal vouchers. Many guests around us during breakfast were just as confused about the meal vouchers—some were told their breakfast wasn’t included in their stay, others were informed that the waitress had their vouchers, and some were referred to the front desk for help. We booked a room with two queen beds for three people but were disappointed to find only two towels provided. I am very surprised the hotel has such a high rating. Sadly, we were extremely unimpressed. These small details contribute to the overall experience, and unfortunately, the hotel missed the mark.
We recently stayed one night at the Knoll Hotel and found the experience lacking. The hotel seemed understaffed, resulting in a slow and sluggish check-in process. Additionally, the breakfast area was unimpressive and confusing, particularly regarding the use of meal vouchers. Many guests around us during breakfast were just as confused about the meal vouchers—some were told their breakfast wasn’t included in their stay, others were informed that the waitress had their vouchers, and some were referred to the front desk for help. We booked a room with two queen beds for three people but were disappointed to find only two towels provided. I am very surprised the hotel has such a high rating. Sadly, we were extremely unimpressed. These small details contribute to the overall experience, and unfortunately, the hotel missed the mark.
6
Laura
5. aug. 2024
·
Overnattet 4 netter
The staffing level seemed low. The front desk was unattended a few times and the food service was extremely slow, especially at breakfast. I had to wait more than 30 minutes between placing my order for two breakfast entrees and the food to arrive. The staff seemed stressed. We didn't have bedding for the sofa bed when we arrived nor was the sofabed already made. For the price, I would have expected a higher level of service, especially given that the location is on a commercial strip. We did appreciate the games on the back patio and the exercise room looked clean and nice. The ground floor rest room was also clean and nice and the bartender was very personable. The location is very convenient to downtown Napa-walkable.
The staffing level seemed low. The front desk was unattended a few times and the food service was extremely slow, especially at breakfast. I had to wait more than 30 minutes between placing my order for two breakfast entrees and the food to arrive. The staff seemed stressed. We didn't have bedding for the sofa bed when we arrived nor was the sofabed already made. For the price, I would have expected a higher level of service, especially given that the location is on a commercial strip. We did appreciate the games on the back patio and the exercise room looked clean and nice. The ground floor rest room was also clean and nice and the bartender was very personable. The location is very convenient to downtown Napa-walkable.
6
Rogel
15. juni 2024
·
Overnattet 1 natt
Staff was accommodating and kind.
Staff was accommodating and kind.
8
Claudia
4. jan. 2023
·
Overnattet 3 netter
It took over 20 mins to try to check in on Friday, Dec. 31 around 6:30 pm and the front desk was left alone multiple times throughout our stay when we had questions or had a request. The front desk staff was very nice when they were there. Notice only one towel hanger in the bathroom. The walls are very thin and you can hear the other guest including the load upstairs guest. The TV channels are very limited, couldn’t watch the local team play.
It took over 20 mins to try to check in on Friday, Dec. 31 around 6:30 pm and the front desk was left alone multiple times throughout our stay when we had questions or had a request. The front desk staff was very nice when they were there. Notice only one towel hanger in the bathroom. The walls are very thin and you can hear the other guest including the load upstairs guest. The TV channels are very limited, couldn’t watch the local team play.
2
Boer
9. juli 2025
·
Overnattet 3 netter
Poor Experience in Room 335 – Ant Infestation and No Response from Management I stayed at The Knoll Hotel Napa Valley from July 1 to July 4, 2025, in Room 335. While the hotel initially appeared pleasant, my experience was unfortunately marred by a serious cleanliness and service issue. On the evening of July 3rd, I discovered a large number of ants crawling around the room, including on the table and bathroom. It was clear this was not an isolated incident—this was a significant infestation, which made the room feel unsanitary and uncomfortable for the remainder of my stay. I immediately emailed the General Manager with details of the issue, including the room number and dates of my stay, and politely asked for the matter to be addressed. However, I received no response at all—no apology, no explanation, not even an acknowledgment of my message. I find this level of customer service unacceptable. When guests encounter problems, especially related to hygiene, they deserve a prompt and respectful response. The lack of accountability and follow-up made it clear that guest satisfaction is not a priority here. For a hotel positioned in the heart of Napa Valley, I expected much better—both in terms of room cleanliness and basic hospitality. I won’t be returning, and I would caution others to think twice before booking here unless the management makes serious improvements.
Poor Experience in Room 335 – Ant Infestation and No Response from Management I stayed at The Knoll Hotel Napa Valley from July 1 to July 4, 2025, in Room 335. While the hotel initially appeared pleasant, my experience was unfortunately marred by a serious cleanliness and service issue. On the evening of July 3rd, I discovered a large number of ants crawling around the room, including on the table and bathroom. It was clear this was not an isolated incident—this was a significant infestation, which made the room feel unsanitary and uncomfortable for the remainder of my stay. I immediately emailed the General Manager with details of the issue, including the room number and dates of my stay, and politely asked for the matter to be addressed. However, I received no response at all—no apology, no explanation, not even an acknowledgment of my message. I find this level of customer service unacceptable. When guests encounter problems, especially related to hygiene, they deserve a prompt and respectful response. The lack of accountability and follow-up made it clear that guest satisfaction is not a priority here. For a hotel positioned in the heart of Napa Valley, I expected much better—both in terms of room cleanliness and basic hospitality. I won’t be returning, and I would caution others to think twice before booking here unless the management makes serious improvements.
4
Carlos
1. juli 2025
·
Overnattet 2 netter
The staff at the counter was not friendly at all. The were acting like you work for them or they are making a favor to you for being there. That first night at 4 am there was a false fire alarm and the noise of that thing traumatized our 7 year old son. We didn’t get a not even a note explaining what happened not a discount not even a chocolate. You are paying 250$ per night and that staff treats you like you were in a Motel. That’s not the Hilton way and it’s a shame the people who works there don’t realize the damage they are doing to the brand. All the guests needed at least an email explaining what happened because you are there to relax and enjoy but suddenly you are in the middle of your sleep and then running at 4 am with no explanation at all and no staff telling you what was that about. Not planing to go there ever.
The staff at the counter was not friendly at all. The were acting like you work for them or they are making a favor to you for being there. That first night at 4 am there was a false fire alarm and the noise of that thing traumatized our 7 year old son. We didn’t get a not even a note explaining what happened not a discount not even a chocolate. You are paying 250$ per night and that staff treats you like you were in a Motel. That’s not the Hilton way and it’s a shame the people who works there don’t realize the damage they are doing to the brand. All the guests needed at least an email explaining what happened because you are there to relax and enjoy but suddenly you are in the middle of your sleep and then running at 4 am with no explanation at all and no staff telling you what was that about. Not planing to go there ever.
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Beliggenhet
Praktisk utgangspunkt med kort kjøretur til sentrum og i nærheten av butikker og restauranter. Beliggende ved en travel hovedvei ved siden av et område for bobiler/tilhengere, noe noen synes er mindre sjarmerende og kan gjøre gåturer eller rolige opphold mindre attraktive.
Relaterte gjesteomtaler
10
Michael
16. nov. 2025
·
Overnattet 2 netter
Clean hotel, great location
Clean hotel, great location
8
Sidneye
24. apr. 2025
·
Overnattet 2 netter
Nice, new , clean hotel with large rooms and great bathrooms. Large step in showers. Nice patio with fireplace, pretty. Hotel as serviceable but overlooked a RV storage facility. Not walkable to town in the evenings., however very well kept and reasonable
Nice, new , clean hotel with large rooms and great bathrooms. Large step in showers. Nice patio with fireplace, pretty. Hotel as serviceable but overlooked a RV storage facility. Not walkable to town in the evenings., however very well kept and reasonable
2
John
14. des. 2025
·
Overnattet 1 natt
The hotel was very deceiving as It’s right next to a trailer park and on a very very very busy freeway. The upstairs neighbors were so nosy walking back and forth all night and morning. You could hear every single loud stomp they took. The road noise was unbearable. For $250 per night plus a $30 “resort” fee and $20 for parking, I was expecting something with at least a peaceful night sleep. Would never stay here again. I have no idea how they have a 9 star rating.
The hotel was very deceiving as It’s right next to a trailer park and on a very very very busy freeway. The upstairs neighbors were so nosy walking back and forth all night and morning. You could hear every single loud stomp they took. The road noise was unbearable. For $250 per night plus a $30 “resort” fee and $20 for parking, I was expecting something with at least a peaceful night sleep. Would never stay here again. I have no idea how they have a 9 star rating.
10
Leilani
12. aug. 2025
·
Overnattet 1 natt
This location was close to food and shopping options. And a short drive to downtown Napa.
This location was close to food and shopping options. And a short drive to downtown Napa.
8
Chrishon
3. sep. 2024
·
Overnattet 5 netter
It was a great property with the convenience of getting to all parts of Napa. The location gave me a reason to go downtown Napa and I always love going to Oxbow Market. Great location and clean.
It was a great property with the convenience of getting to all parts of Napa. The location gave me a reason to go downtown Napa and I always love going to Oxbow Market. Great location and clean.
10
Kara-Sue
17. sep. 2025
·
Overnattet 4 netter
Great location.
Great location.
10
James
20. mars 2025
·
Overnattet 3 netter
Good location just south of downtown and at the foot of the Silverado Trail. Food was good, even though a slow day in restaurant. Staff was very nice.
Good location just south of downtown and at the foot of the Silverado Trail. Food was good, even though a slow day in restaurant. Staff was very nice.
6
Tracey
27. aug. 2024
·
Overnattet 3 netter
The hotel was recently renovated but not well thought out. It’s clear they ordered the wrong configuration for the couches, the nightstand light is crazy bright, and the floor and other features feel like corners were cut. Hotel is a very average limited service hotel. For the price, I expected more. The area around is convenient but not a local experience. Downtown is a 20 minute walk so pretty convenient, although it is on a busy street near car dealerships. Hotel bar is open for limited hours.
The hotel was recently renovated but not well thought out. It’s clear they ordered the wrong configuration for the couches, the nightstand light is crazy bright, and the floor and other features feel like corners were cut. Hotel is a very average limited service hotel. For the price, I expected more. The area around is convenient but not a local experience. Downtown is a 20 minute walk so pretty convenient, although it is on a busy street near car dealerships. Hotel bar is open for limited hours.
10
Michelle
30. mars 2025
·
Overnattet 2 netter
Great location
Great location
10
Rebecca
1. jan. 2025
·
Overnattet 2 netter
Went here for my honeymoon the lobby was the perfect hangout and sip wine atmosphere and the room was nice. The location is walking distance from downtown Napa with tons of wine and food options
Went here for my honeymoon the lobby was the perfect hangout and sip wine atmosphere and the room was nice. The location is walking distance from downtown Napa with tons of wine and food options
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Servering
Baren og cocktailene får mye skryt, og maten er generelt god. Frokost er ikke inkludert, og serveringen eller åpningstidene kan være trege eller begrensede, med noen få tilfeller av dårlig kvalitet.
Relaterte gjesteomtaler
10
Kris
14. mars 2025
·
Overnattet 5 netter
We came to Napa Valley for the half marathon and loved staying at The Knoll Napa Valley. The rooms were great. The beds were comfy, friendly service, and shout out to Jesse for great bar service.
We came to Napa Valley for the half marathon and loved staying at The Knoll Napa Valley. The rooms were great. The beds were comfy, friendly service, and shout out to Jesse for great bar service.
10
Michelle
28. des. 2022
·
Overnattet 2 netter
Great spot, new and modern decor'. Bar and restaurant onsite make it even better. Very accommodating staff.
Great spot, new and modern decor'. Bar and restaurant onsite make it even better. Very accommodating staff.
8
Jeffery
28. apr. 2025
·
Overnattet 2 netter
The property is a bit out from downtown NAPA. Breakfast was being by a single person for the entire hotel.
The property is a bit out from downtown NAPA. Breakfast was being by a single person for the entire hotel.
8
Judi
28. apr. 2025
·
Overnattet 1 natt
Only two complaints. The hamburger was wonderful,but the center was raw. And I had to go to the 4th floor for ice. I was on the 1 st floor. Minor detail, but get your machines fixed… The staff were all wonderful. It was the quietest place I have ever stayed.
Only two complaints. The hamburger was wonderful,but the center was raw. And I had to go to the 4th floor for ice. I was on the 1 st floor. Minor detail, but get your machines fixed… The staff were all wonderful. It was the quietest place I have ever stayed.
10
Seveth
5. mars 2025
·
Overnattet 2 netter
Friendly staff, amazing bartender and drinks, and tasty bar food
Friendly staff, amazing bartender and drinks, and tasty bar food
8
Jamilah
16. aug. 2025
·
Overnattet 1 natt
The room was large and quiet, and very attractive. We were surprised that parking cost extra, and slightly disappointed that there was not a complimentary breakfast as there has been at other hotels we stayed at recently.
The room was large and quiet, and very attractive. We were surprised that parking cost extra, and slightly disappointed that there was not a complimentary breakfast as there has been at other hotels we stayed at recently.
6
Laura
5. aug. 2024
·
Overnattet 4 netter
The staffing level seemed low. The front desk was unattended a few times and the food service was extremely slow, especially at breakfast. I had to wait more than 30 minutes between placing my order for two breakfast entrees and the food to arrive. The staff seemed stressed. We didn't have bedding for the sofa bed when we arrived nor was the sofabed already made. For the price, I would have expected a higher level of service, especially given that the location is on a commercial strip. We did appreciate the games on the back patio and the exercise room looked clean and nice. The ground floor rest room was also clean and nice and the bartender was very personable. The location is very convenient to downtown Napa-walkable.
The staffing level seemed low. The front desk was unattended a few times and the food service was extremely slow, especially at breakfast. I had to wait more than 30 minutes between placing my order for two breakfast entrees and the food to arrive. The staff seemed stressed. We didn't have bedding for the sofa bed when we arrived nor was the sofabed already made. For the price, I would have expected a higher level of service, especially given that the location is on a commercial strip. We did appreciate the games on the back patio and the exercise room looked clean and nice. The ground floor rest room was also clean and nice and the bartender was very personable. The location is very convenient to downtown Napa-walkable.
10
James
20. mars 2025
·
Overnattet 3 netter
Good location just south of downtown and at the foot of the Silverado Trail. Food was good, even though a slow day in restaurant. Staff was very nice.
Good location just south of downtown and at the foot of the Silverado Trail. Food was good, even though a slow day in restaurant. Staff was very nice.
10
Leigh
9. des. 2022
·
Overnattet 4 netter
Great modern & cosy hotel. Loved the lobby & bar area, the bar in particular was a great feature. They have happy hour in the afternoons and a good bar menu, making it a great social space to unwind at the end of the day. Good staff and facilities. The only issues were no laundry facilities and we could hear guests moving around upstairs at times, but the overall hotel and its appeal would definitely bring me back again in the future. Loved our stay here
Great modern & cosy hotel. Loved the lobby & bar area, the bar in particular was a great feature. They have happy hour in the afternoons and a good bar menu, making it a great social space to unwind at the end of the day. Good staff and facilities. The only issues were no laundry facilities and we could hear guests moving around upstairs at times, but the overall hotel and its appeal would definitely bring me back again in the future. Loved our stay here
8
Teal
9. mai 2025
·
Overnattet 2 netter
Fit our needs but definitely added extra cost to the stay. Parking is $18 a day even though they have their own lot morning coffee if not made in room is three dollars per cup.
Fit our needs but definitely added extra cost to the stay. Parking is $18 a day even though they have their own lot morning coffee if not made in room is three dollars per cup.
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10
Genevieve
29. juli 2026
·
Overnattet 1 natt
Room was ready much earlier than expected. Special request entered when I booked online was taken care of without me asking. Received coupon to order small plate, however was very limited time frame due to kitchen staffing. Breakfast was very good for a small kitchen and was made to order. All staff were friendly and professional. Housekeeping staff member saw us approaching elevators and stepped in to call it for us. Room was very clean and up to date. I would stay here again without any hesitation!
Room was ready much earlier than expected. Special request entered when I booked online was taken care of without me asking. Received coupon to order small plate, however was very limited time frame due to kitchen staffing. Breakfast was very good for a small kitchen and was made to order. All staff were friendly and professional. Housekeeping staff member saw us approaching elevators and stepped in to call it for us. Room was very clean and up to date. I would stay here again without any hesitation!
8
Christa
14. juli 2026
·
Overnattet 1 natt
The good: Clean room. Comfortable bed. Reasonable price. Pleasant staff. The not great: The hot tub was dirty and not terribly hot.
The good: Clean room. Comfortable bed. Reasonable price. Pleasant staff. The not great: The hot tub was dirty and not terribly hot.
10
Hilary
26. juni 2026
·
Overnattet 1 natt
A great choice centrally located and caring staff
A great choice centrally located and caring staff
8
Oscar
25. juni 2026
·
Overnattet 2 netter
The stay was great, but the shower wasn’t very clean.
The stay was great, but the shower wasn’t very clean.
8
Osariemen
1. juni 2026
·
Overnattet 1 natt
Only spent 1 night here. It was nice and room was clean. Could feel bathroom be cleaner? Yes. I dont know why its ok for shower to have orange colored slime or mold around the bar on the corner Elise to the floor of the shower or brown stains by the edge of the toilet/floor corners. Maybe its because corners are areas i pay attention to when I clean or inspect in my kids bathrooms after they day they cleaned. But overall, great experience. Bedding was soft and clean. Best part is pricing. So yes, I may be a clean freak but I had an awesome experience and slept well for a germophobe
Only spent 1 night here. It was nice and room was clean. Could feel bathroom be cleaner? Yes. I dont know why its ok for shower to have orange colored slime or mold around the bar on the corner Elise to the floor of the shower or brown stains by the edge of the toilet/floor corners. Maybe its because corners are areas i pay attention to when I clean or inspect in my kids bathrooms after they day they cleaned. But overall, great experience. Bedding was soft and clean. Best part is pricing. So yes, I may be a clean freak but I had an awesome experience and slept well for a germophobe
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Umiddelbare KI-svar er basert på hotellinformasjonen
Priser for kommende datoer
september 2026
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oktober 2026
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Rimeligere
Dyrere
Gjennomsnittspris per natt på tvers av tilbud, inkludert avgifter og gebyrer.
Priser i USD for 2 gjester oppdateres daglig.
- 2026-09-18: NO DATA
- 2026-09-19: 754.7878287231445USD
- 2026-09-20: 214.9875209274292USD
- 2026-09-21: 182.98490406951902USD
- 2026-09-22: 237.02199530181883USD
- 2026-09-23: 404.81134191589354USD
- 2026-09-24: 265.99166965026853USD
- 2026-09-25: 575.6669106109618USD
- 2026-09-26: NO DATA
- 2026-09-27: 184.73087300109862USD
- 2026-09-28: 212.19993643798827USD
- 2026-09-29: 203.86550563659665USD
- 2026-09-30: 202.85792281951902USD
- 2026-10-01: 338.79448070983887USD
- 2026-10-02: NO DATA
- 2026-10-03: 720.6333197387695USD
- 2026-10-04: 212.19993643798827USD
- 2026-10-05: 211.86176344451903USD
- 2026-10-06: 212.19993643798827USD
- 2026-10-07: 238.22813455200193USD
- 2026-10-08: 396.39952735290524USD
- 2026-10-09: 558.5752583251953USD
- 2026-10-10: 642.6663599243163USD
- 2026-10-11: 212.19993643798827USD
- 2026-10-12: 237.8442809677124USD
- 2026-10-13: 336.33445478210444USD
- 2026-10-14: 227.21620458068847USD
- 2026-10-15: 294.4112677124023USD
- 2026-10-16: 622.5788105468749USD
- 2026-10-17: 550.5665819824218USD
- 2026-10-18: 189.17497443695066USD
- 2026-10-19: 185.17063626556396USD
- 2026-10-20: 189.17497443695066USD
- 2026-10-21: 192.17824558105468USD
- 2026-10-22: 275.2682626373291USD
- 2026-10-23: 525.0157880798339USD
- 2026-10-24: 459.4678535522461USD
- 2026-10-25: 203.19017555236815USD
- 2026-10-26: 203.19017555236815USD
- 2026-10-27: 208.19559826660154USD
- 2026-10-28: 262.8598342666626USD
- 2026-10-29: 257.24874086608884USD
- 2026-10-30: 327.32469389648435USD
- 2026-10-31: 327.32469389648435USD
- 2026-11-01: 182.1673826370239USD
- 2026-11-02: 176.17089428253172USD
- 2026-11-03: 254.24548723754882USD
- 2026-11-04: 422.4277254669189USD
- 2026-11-05: NO DATA
- 2026-11-06: 495.5068970947265USD
- 2026-11-07: 495.5068970947265USD
- 2026-11-08: 180.16521355133057USD
- 2026-11-09: 236.2560046585083USD
- 2026-11-10: 202.18909100952146USD
- 2026-11-11: 229.2183736663818USD
- 2026-11-12: 221.80033965606688USD
- 2026-11-13: 303.3286865447998USD
- 2026-11-14: 359.43898999023435USD
- 2026-11-15: 191.177161038208USD
- 2026-11-16: 176.16087537994383USD
- 2026-11-17: 176.16087537994383USD
- 2026-11-18: 176.16087537994383USD
Check-in time starts at15:00Check-out time ends at12:00
Du må betale følgende refunderbart innskudd.
Deposit: USD 50 per day payable by credit card from any major bank. Wallet payment not accepted (e.g. Google or Apple Pay)
Pets
Service animals are allowed;Service animals are exempt from fees/restrictions;Only dogs are allowed;Pets allowed;Pet fee: USD 50 per pet, per stay; Service animals are exempt from fees;
Front Desk Services
An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room; Children stay free when occupying the parent or guardian's room, using existing bedding; No cribs (infant beds) availableNo rollaway/extra beds available
Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Cooked-to-order breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.Fee for cooked-to-order breakfast: approximately USD 15 to 50 for adults, and USD 15 to 50 for children;
Populære fasiliteter
Restaurant
Rom for ikke-røykere
Heis
Renseri
Rengjøring
Bankettfasiliteter
Generelt
Restaurant
Rom for ikke-røykere
Kjøleskap
Hårføner
Dusj
Eget bad
Smoke-Free Property
Snack Bar/Deli
Wheelchair Accessible (Limited)
Aktiviteter
Fitness Center (nearby)
Tjenester
Heis
Renseri
Rengjøring
Bankettfasiliteter
Bankboks
Bagasjeoppbevaring
Suvenirer/Gavebutikk
24-Hour Front Desk
Pet-Sitting Services
Parkering
Ladestasjon for elbil