Name: Riu Plaza Chicago
Address: 150 East Ontario Street, Chicago, Condado de Cook, US
Price range: 157 US$–1681 US$ per night
Rating: 9.2

Opiniones de los huéspedes

El Riu Plaza Chicago recibe elogios por su ubicación céntrica cerca de la Magnificent Mile, sus interiores modernos, sus habitaciones espaciosas y un desayuno buffet incluido que muchos huéspedes calificados como excepcional, además de un bar en la azotea con vistas panorámicas de la ciudad.

Las interacciones con el personal se describen a menudo como amables y eficientes, aunque varias reseñas mencionan fallos en el registro de entrada y una aplicación estricta de las normas del desayuno. Los inconvenientes recurrentes incluyen una conexión Wi-Fi deficiente o difícil, baja presión de agua o duchas complicadas, ascensores y colas de desayuno concurridos, y aparcamiento en un lugar cercano con tarifas adicionales. Espere una estancia moderna y céntrica con una excelente relación calidad-precio en el desayuno y algunos contratiempos ocasionales en el servicio o la logística.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Los bares de la azotea y del vestíbulo son populares por las vistas a la ciudad, y el gimnasio recibe buenas críticas; sin embargo, el acceso a la azotea a menudo requiere reservas. El aparcamiento es público en un lugar cercano y puede ser caro o confuso; los ascensores y la disponibilidad de hielo/microondas son objeto de quejas.

Reseñas de huéspedes relacionadas

10

Julia

22 oct 2025

·

Se alojó 2 noches

I absolutely loved my stay; the location was fantastic. It was within walking distance to everything. There was a great parking garage across the street. The staff was amazing, and the hotel was very clean. It was a wonderful experience for my family and I

6

Michael

28 ago 2025

·

Se alojó 3 noches

Newer hotel, so as expected in regard to cleanliness/condition of hotel. Magnificent breakfast bar! Hate the internet process of having to redo the login each day and the signal is always cutting out (had schoolwork to do each day). My biggest pet peeve was that the only way to get ice is by taking the elevator down to the lobby bar and the fridges hold barely anything. Overall- nice place that is cheaply made. Good for our trip but would probably find somewhere with a pool and ice machine next round.

10

Dwayne

24 nov 2025

·

Se alojó 2 noches

This was an excellent hotel visit. Very modern and the room was spacious and clean. The morning breakfast was tasty and the view from the evening rooftop bar was also nice.

4

Antonio

6 jul 2025

·

Se alojó 2 noches

As a guest, I couldn’t even go to the rooftop because you had to have reservations to get on the rooftop. I just feel like as a guest that spends all this money to stay there the rooftop should be available for guest that staying at the property.

10

Basma

21 nov 2025

·

Se alojó 7 noches

Great room, great housekeeping service, location, front desk! All superb! Loved the rooftop bar as well…. Will recommend to friends.

6

Maiker

22 jul 2025

·

Se alojó 2 noches

The only downside to this hotel is there’s no onsite parking. You have to do public self park & the discount code the hotel partner with doesn’t even work. It was frustrating. Best to stay if you have no vehicle.

4

Marshall

12 nov 2025

·

Se alojó 3 noches

We got locked in the elevator for about an hour right after checking in. The elevator door wouldn’t open. When we prompted the management afterwards on what they were doing for us, they were only willing to waive the facilities charge. We also had a bad management experience at the breakfast. They opened the breakfast buffet early to accommodate Chicago marathon runners However when I said that instead of eating there, I wanted to take two pastries to eat while walking to the race, they indicated that this wasn’t allowed. Both incidents showed a lack of care and concern for their customers.

10

Alain

2 oct 2025

·

Se alojó 5 noches

The service was amazing. Had an issue with my credit card at check in but front desk clerk was incredibly helpful and patient. Roof top patio is amazing. Great location!

10

Bernard

6 oct 2025

·

Se alojó 1 noche

Room was nice and clean. Included breakfast was a plus. Had to park off sight, but actually was very easy. Only complaint I have was NBC network was not a tv channel selection and I missed Sunday night football.

10

S R

29 ago 2025

·

Se alojó 3 noches

Whole property was amazing. Gym was well equiped which is essential for me. Breakfast was outstanding!! For a free breakfast, that was totally amazing. One small detail all hotels should follow is hard floors throughout like this property. Nothing harder than dragging heavy luggage over carpet. Appreciated hard floors in the hallway and rooms

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Limpieza

La limpieza se elogia en las habitaciones y las zonas comunes, y muchos huéspedes describen la propiedad como impecable y moderna. Algunas reseñas mencionan que se omitió el servicio de limpieza o la presencia de pelos sueltos.

Reseñas de huéspedes relacionadas

4

JUJHAR

4 ago 2025

·

Se alojó 1 noche

It is an average Hotel for a property which was built just over a year ago nothing remarkable. Breakfast was basic and no taste to it. Rooms were small and bathroom shower stall was dirty. Shower head had a weak pressure. No toiletries because of Illinois Ban. I think hotel gave me a bad room on 3rd floor because of one day stay. Well had taste of RIU branded hotel. Never going back.

10

Caliz

14 nov 2025

·

Se alojó 1 noche

Yes, the room was spotless, very comfortable and clean. Also, the sound insulation is great as no outside noise or in between rooms disturbs you. All the staff was very professional and helpful.

10

John

28 ago 2025

·

Se alojó 1 noche

RIU Hotel was amazing. Very clean rooms and hallways. No carpet which I really like. No issue with sounds from neighbors or other floors. Roof top bar was a pleasant surprise and the breakfast buffet was one of the best I’ve experienced. Highly recommend and my wife and I will definitely stay there in the future.

10

Tanya

4 abr 2025

·

Se alojó 3 noches

Beautiful, clean and updated hotel! Best part was the complimentary breakfast buffet! Amazing options!

10

LAURY

31 ago 2025

·

Se alojó 2 noches

I really loved the hotel and the location, super central with lots of sightseeing options nearby and great food all around. The hotel had excellent service, clean rooms and bathrooms, everything spotless. I honestly loved everything about this place!

10

Daniel

31 oct 2025

·

Se alojó 1 noche

Extremely clean room. Overall Elegant accommodations.

4

Scott

30 may 2025

·

Se alojó 2 noches

Review would be significantly better if they had hot water for taking a shower in the morning. And staff response to the issue was just to downplay and say they "were actively working on it". That is less than satisfactory for a hotel of this caliber. The hairs left in the bathroom were not ideal either. Not horrible, but just a little bit of empathy from the staff would have gone a long way after having to take a cold shower.

10

Erica

20 nov 2025

·

Se alojó 1 noche

Great energy and beautiful room, sparkling clean and lots of room.

10

Deepak

10 nov 2025

·

Se alojó 1 noche

Clean rooms and modern upkeep

10

Eyal

15 jul 2025

·

Se alojó 4 noches

We were there for 4 nights. Service is excellent, breakfast was really good!! (more than most American hotels I visited), rooftop bar is very cool, room was clean and quiet (but we were on a high floor so I think it might be noisier on the lower levels).

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Habitaciones

Las habitaciones son modernas, generalmente espaciosas y cómodas, con algunas estancias tranquilas en los pisos superiores y buenas vistas a la ciudad. Varias reseñas señalan sistemas de televisión confusos y una conexión Wi-Fi deficiente, además de opiniones encontradas sobre la firmeza del colchón y las almohadas.

Reseñas de huéspedes relacionadas

8

Jose

2 nov 2025

·

Se alojó 1 noche

Room clean, bed was kinda hard and breakfast was great.

8

Victoria

25 ago 2025

·

Se alojó 3 noches

We enjoyed our stay however we would’ve hoped for more comfortable beds.

10

Mary

25 jul 2025

·

Se alojó 3 noches

Our stay was overall really great! The breakfast buffet had a great variety of choices. We had breakfast 3 days and we never had the same thing. The beds were very comfortable and the room very clean. My only complaint is our bathroom. The water coming out of one sink did not have cold water. The water in the shower was never very hot.

10

Mary

29 jun 2025

·

Se alojó 2 noches

great location. only issue experienced was the in-room TV. it was challenging to use due to built in technologlgy. example, channel guide was a URL code scan on your phone, but you could not see anything on the TV

8

Russell

24 ago 2025

·

Se alojó 2 noches

Awesome sleep, comfy beds and blackout curtains. We missed not having ice machines located on our floor versus at the lobby bar. Breakfast was impressive, wish you served food for lunch & dinner. The TV was a bit disappointing. The guide did not show what was on. The instructions for casting from mobile device did not work but i found a work around. Overall, i will continue to stay at RUI in my travels.

8

Ajay

6 abr 2025

·

Se alojó 1 noche

Wi-Fi access was difficult and spotty.

10

Jon

17 nov 2025

·

Se alojó 2 noches

Spacious and clean rooms. Nice bathroom. Central location very close to Chicago’s shopping scene and the riverwalk.

10

Dwayne

24 nov 2025

·

Se alojó 2 noches

This was an excellent hotel visit. Very modern and the room was spacious and clean. The morning breakfast was tasty and the view from the evening rooftop bar was also nice.

6

Todd

10 jun 2025

·

Se alojó 1 noche

The hotel itself is very nice. It’s clean, fresh, and bright, but… The wifi was wonky to get into and was slow as molasses. It felt like a 3G connection. Streaming video buffered and pixelated. Plus I couldn’t even tether my phone as an alternative because the AT&T reception in the building was so poor. The other issue was the water pressure. I got in the shower and was greeted by a weak dribble of a stream which was barely enough to get wet and not nearly enough to rinse out shampoo which I didn’t even attempt. And I was only on the third floor. I can’t imagine how much worse it might have been 5-10 floors above. I won’t be staying at the Riu again anytime soon.

8

Larry

17 jul 2025

·

Se alojó 1 noche

Nice, but for $362. it was a very simple room on the 22nd floor, and overlooking rooftops. The TV didn't work and the technician who came to fix it said he would return while I was at dinner, which was fine. He never showed up.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio suele ser amable, atento y eficiente en la recepción, el equipo de botones y el personal del desayuno. Aún así, varias reseñas citan interacciones desagradables o poco útiles y una aplicación estricta de las normas del desayuno.

Reseñas de huéspedes relacionadas

6

Kathleen

24 oct 2025

·

Se alojó 4 noches

Dysfunctional elevators, lackluster staff

10

Kristen

16 nov 2025

·

Se alojó 1 noche

The Staff at the hotel is top notch, from check-in and throughout our stay. Free breakfast was the extra bonus.

2

CAROLINA

8 sept 2025

·

Se alojó 1 noche

The staff super unfriendly, they can’t even answer questions about the hotel. The bathrooms were very dirty

10

Scott and Debra

16 jul 2025

·

Se alojó 1 noche

Great location, incredible staff, clean rooms, great breakfast.

10

CESAR HUMBERTO

24 nov 2025

·

Se alojó 2 noches

The staff is very friendly, the location is excellent.

10

Anita

13 jul 2025

·

Se alojó 3 noches

Franklin was an excellent person to check in with. Very helpful our whole stay. We appreciated his hospitality. The breakfast buffet was top notch. I really love how clean the whole hotel was. Definitely will stay again…

10

Basma

21 nov 2025

·

Se alojó 7 noches

Great room, great housekeeping service, location, front desk! All superb! Loved the rooftop bar as well…. Will recommend to friends.

10

Molly

25 mar 2025

·

Se alojó 3 noches

Customer service was top rated. Jasmine at the front desk went above and beyond. Incredibly nice and helpful. She was super friendly. Jesus at the bar was amazing. His drinks were great and he was very friendly. I only wish they had vending machines and Diet Coke in the grab and go. Make sure not to miss the breakfast buffet. Thank you Riu. I will be back

10

Laura

1 nov 2025

·

Se alojó 2 noches

Room was clean stocked with water. Breakfast was amazing. The guy who checked us in Francisco is amazing. He should get promoted to Manager. He was amazing. The the guy who handles the luggage Jonah he was amazing and so was the tall African guy. I forgot his name. He was also very amazing handling our luggage. The service was just amazing.

10

Thomas

13 jul 2025

·

Se alojó 2 noches

We were able to check in early and having completed the online check in it was a breeze. Staff were always friendly and helpful. Bartenders and breakfast staff were great. We have fun times at the lobby bar and rooftop bar. The breakfast buffet was well organized with lots of different options. The area is in walking distance to shopping, The Art Institute and Navy Pier. There were a lot of restaurants to choose from nearby. Our room was big with space to move around and the bathroom/shower was equally spacious. I would stay here again.

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Ubicación

Altamente céntrico y accesible a pie, a pocos pasos de Magnificent Mile, Riverwalk, Navy Pier y transporte público, lo que facilita las visitas turísticas. Muchos huéspedes encontraron fácil moverse sin coche.

Reseñas de huéspedes relacionadas

10

jorge

1 may 2025

·

Se alojó 4 noches

Convenient location next to the magnificent mile.

10

VIRGINIA

22 sept 2025

·

Se alojó 1 noche

Breakfast buffet was the best I have seen in any business class hotel - great variety, fresh, fully stocked. The hotel is new and beautifully decorated; the roof top bar has a great view and not too expensive. Fast elevators. The location is perfect for easily going to Michigan Avenue, The Navy Pier, catching a boat tour, etc.

10

Laurie

26 sept 2025

·

Se alojó 2 noches

This was my first stay at a Riu Hotel. It was outstanding on every level - service, atmosphere, cleanliness - you name it. The breakfast was outstanding - state of the art buffet - well-stocked and very tasty. Location is fabulous - just a block off Miracle Mile. Will definitely stay again.

10

Valerie

4 abr 2025

·

Se alojó 2 noches

Had a great stay. Super convenient location.

10

Jon

17 nov 2025

·

Se alojó 2 noches

Spacious and clean rooms. Nice bathroom. Central location very close to Chicago’s shopping scene and the riverwalk.

10

Juan

21 jul 2025

·

Se alojó 3 noches

Modern, clean, great location that’s a short walk away from Magnificent Mile and the river. Will definitely book again.

10

Mariela

14 jul 2025

·

Se alojó 4 noches

Central to the main streets, illuminated, the hotel was clean and staff helpful.

10

Miguel Angel

8 oct 2025

·

Se alojó 4 noches

Great location, all good

10

Yuwei

14 ago 2025

·

Se alojó 8 noches

Superb location. In the middle of the Magnificent Mile, within the walking distance to the Navy Pier and Millennium Park. 15 min drive to major attractions like Lincoln park, Field Museum, Chinatown, etc. Staff are very courteous and professional. Excellent breakfast buffet.

10

Tahir

13 may 2025

·

Se alojó 3 noches

Nice hotel in the heart of Michigan Ave Close to all shopping and dining Very clean and friendly staff, excellent breakfast

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Comida

El desayuno buffet incluido es ampliamente elogiado por su variedad y calidad, y se describe con frecuencia como uno de los mejores. Puede estar lleno de gente con colas y políticas estrictas, y las experiencias en el bar de la azotea en cuanto a comida y servicio son variadas.

Reseñas de huéspedes relacionadas

10

Benjamin

23 oct 2025

·

Se alojó 2 noches

Staff was VERY friendly and helpful upon arriving-- our first time in Chicago! Shower in the room was AMAZING! Very clean. Breakfast had plenty of options and prepared us for the day. The rooftop lounge/bar food was fine and the view was amazing! Will stay here again! Highly recommend!

10

Pierre

3 oct 2025

·

Se alojó 2 noches

The breakfast menu is a very good buffet style with something for everyone. The stay was quite enjoyable.

6

Mary F.

8 ago 2025

·

Se alojó 3 noches

The Hotel was very clean and the rooms were updated. The location is great very walkable and close to public transportation. The staff were not very friendly or helpful. Our biggest complaint would be the host at the breakfast buffet. We sat down for the included buffet breakfast which in itself is very hard to navigate. It’s extremely busy and chaotic. The host scolded me and spoke so rudely to me for leaving with a piece of toast and a piece of fruit. I didn’t really eat at the buffet because I have a medical condition I asked an employee if I could take the little bowl I made with me. He said no problem. I assumed he was a manager by the way he was dressed and how accommodating he was. However the next morning I was so embarrassed by the host. He scolded me again for leaving the day before with food, he just could not let it go m . He said I needed to read the sign pointed to a sign.

10

Michael

27 sept 2025

·

Se alojó 2 noches

Best bfast

10

Devita

16 nov 2025

·

Se alojó 3 noches

Impressive breakfast

10

Kaila

29 sept 2025

·

Se alojó 4 noches

Buffet breakfast had a wide range of varieties and was delicious! Hotel staff was very welcoming. Hotel was very clean and had a lot of amenities including the rooftop bar with amazing views of the city.

10

Jose

11 nov 2025

·

Se alojó 2 noches

My stay at the Hotel Riu Plaza in downtown Chicago was absolutely incredible from start to finish! The location is perfect — right in the heart of the city, close to everything, yet quiet enough for a relaxing getaway. The highlight of my stay was the breakfast buffet. It was hands down one of the best I’ve ever had at any hotel! The variety was amazing — fresh fruit, made-to-order omelets, pastries, pancakes, and plenty of healthy options too. Everything was fresh, beautifully presented, and delicious. The staff working the breakfast area were so friendly and attentive, always making sure guests had what they needed and tables were spotless. Speaking of spotless, I have to give huge credit to the cleaning staff. They kept the rooms and common areas immaculate. My room was always perfectly cleaned and restocked, and every area of the hotel — from the lobby to the elevators — was shining. You can tell they take real pride in their work. And the rooftop view — absolutely breathtaking! Whether it was morning or night, the skyline looked stunning from up there. It’s the perfect spot to relax, take photos, or just soak in the beauty of Chicago. I would 100% stay here again and highly recommend the Riu Plaza Chicago to anyone visiting the city. Fantastic service, amazing breakfast, and unbeatable views — this hotel truly exceeded all expectations!

10

Christopher

3 oct 2025

·

Se alojó 2 noches

Breakfast was a big plus. Quite a large buffet. Awesome location.

10

Steve

7 ago 2025

·

Se alojó 2 noches

The Breakfast Buffet ( included with your stay ) was a real surprise. Reminded us of the ones when we stay at all inclusive resorts when it comes to breafast options. The food was fantastic and the staff was very attentive cleaning and seating everyone quickly. Rooms were really nice, comfortable bed, bathroom was laid out really well. Super clean hotel that we would definitely recommend & stay at again when returning to Chicago

8

Manuel

5 jun 2025

·

Se alojó 2 noches

Good location, close to restaurants and shops. Service was good and everyone was very friendly. Breakfast was buffet style. It was very busy and kind of chaotic.

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Mes	Precio medio
abril	158 US$
mayo	300 US$
junio	335 US$
julio	300 US$
agosto	293 US$
septiembre	350 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15 $606	16 $616	17 $627
18 $497	19 $795	20 $757	21 $417	22 $440	23 $461	24 $577
25 $279	26 $280	27 $361	28 $340	29 $340	30 $350	31 $366

DO	LU	MA	MI	JU	VI	SA
1 $259	2 $244	3 $249	4 $278	5 $325	6 $505	7 $1681
8 $274	9 $258	10 $224	11 $214	12 $278	13 $349	14 $509
15 $455	16 $278	17 $278	18 $303	19 $264	20 $354	21 $1472
22 $168	23 $168	24 $178	25 $157	26 $204	27 $314	28 $1579
29 $368	30 $466

Riu Plaza Chicago

Precios para Riu Plaza Chicago

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Suite Deluxe, 1 cama de matrimonio grande con sofá cama

Habitación Deluxe (Hotwire)

Habitación Deluxe, 1 cama de matrimonio grande

Habitación Deluxe, 2 camas de matrimonio

Habitación familiar, 1 cama de matrimonio grande con sofá cama (Deluxe)

Habitación familiar, varias camas (Deluxe)

Reseñas de los huéspedes sobre Riu Plaza Chicago

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Depósito de seguridad

Interesante

Extras opcionales

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