Candlewood Suites Chattanooga - East Ridge by IHG

Professional and courteous staff. Hotel just fine, neighboring hotel is a little run down. Fridge and freezer broken, door to fridge/ freezer both left open upon arrival with no power. Ice melting throughout. Other than poor communication from room staff to front desk, decent place.

This hotel was very clean, the staff was pleasant and helpful. The only issue was that the fire door by the staircase under our room was broken and did not latch. We were a bit worried about that and didn't sleep well as a result.

Everything was clean and Tanya was very very helpful and very polite

Hotel is brand new basically so in very nice condition and awesome that the room had a mini kitchen. About my only complaint is the refrigerator didn't seem very cold and the ice maker was turned off. There were no instructions on how to turn it on or set the thermostat colder for the frig. Otherwise a very nice option, especially for the price. Much better than the Super 8 next door that is a complete dump.

New hotel. Very nice, comfortable beds. Shower was very low pressure unfortunately. Also, no ice available so had to walk across parking lot to get ice from hotel next door. No ice buckets so was given a plastic bag.