Diamond Westlake Suites
63 $
/ Nacht
Ø-Preis Oktober
Preise für Diamond Westlake Suites
Reisedaten auswählen, um Preise und Verfügbarkeit anzuzeigen
63 $
/ Nacht
Ø-Preis Oktober
Monatliche Durchschnittspreise
In Diamond Westlake Suites liegt der Preis pro Nacht im günstigsten Monat (September) durchschnittlich bei 56 $ und im teuersten Monat (November) bei 68 $, basierend auf den letzten 12 Monaten.
| Monat | Durchschnittspreis |
|---|---|
| Januar | 67 $ |
| Februar | 56 $ |
| März | 61 $ |
| April | 61 $ |
| Mai | 58 $ |
| Juni | 59 $ |
| Juli | 61 $ |
| August | 61 $ |
| September | 56 $ |
| Oktober | 63 $ |
| November | 68 $ |
| Dezember | 67 $ |
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F
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A
M
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Okt · 63 $
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Am teuersten: November (ca. 68 $)
Am günstigsten: September (ca. 56 $)
Über diese Unterkunft
Du hast die Qual der Wahl zwischen: Tennisplätze im Freien, Außenpool und Sauna. Kostenloses WLAN, ein Concierge-Service und ein Spielzimmer/Arcade-Spiele stehen ebenfalls zur Verfügung. Der kostenfreie Shuttle bringt dich in einen Umkreis ...
Annehmlichkeiten
Du hast die Qual der Wahl zwischen: Tennisplätze im Freien, Außenpool und Sauna. Kostenloses WLAN, ein Concierge-Service und ein Spielzimmer/Arcade-Spiele stehen ebenfalls zur Verfügung. Der kostenfreie Shuttle bringt dich in einen Umkreis von 1 Kilometer.
Annehmlichkeiten für Geschäftsreisende
Zum Angebot gehören ein Businesscenter, ein Express-Check-in und ein Express-Check-out. Der Flughafentransfer (rund um die Uhr) ist kostenpflichtig; außerdem gibt es vor Ort Folgendes: Parken ohne Service (kostenlos).
Gastronomie
Dieses Aparthotel bietet 2 Restaurants, du kannst dir aber auch per Zimmerservice (rund um die Uhr) kulinarische Köstlichkeiten bestellen. Deinen Durst kannst du an der Poolbar stillen. Gegen Gebühr wird täglich von 06:00 Uhr bis 10:00 Uhr ein Frühstücksbuffet angeboten.
Zimmer
Fühl dich in einem der 167 klimatisierten Zimmer, die über Kamine und einen LCD-Fernseher verfügen, wie zu Hause. In den Küchen finden sich Kühlschränke, Öfen und Herdplatte. Der Internetzugang per Kabel und WLAN ist kostenfrei; DVD-Player und der Satellitenempfang bieten gute Unterhaltung. Zur Austattung gehören Safes und Schreibtische sowie Telefone, mit denen du kostenlose Ortsgespräche führen kannst.
Standort
Diamond Westlake Suites führt dich mitten ins Herz von Hanoi, nur wenige Schritte von West Lake und eine 4-minütige Fahrt von Trấn-Quốc-Pagode entfernt. Dieses Aparthotel für Familien ist 4,6 km von Quan-Thanh-Tempel und 4,9 km von Hồ-Chí-Minh-Mausoleum entfernt.
Was ist in der Nähe?
West Lake(0.1 Meilen)
Syrena Shopping Center(0.7 Meilen)
Hồ-Tây-Wasserpark(0.9 Meilen)
Trinh Cong Son Walking Street(1.1 Meilen)
Rising Sun Park(1.2 Meilen)
Lotte Mall Tay Ho(1.4 Meilen)
Trấn-Quốc-Pagode(2.3 Meilen)
Nhật Tân Bridge(2.6 Meilen)
Quan-Thanh-Tempel(2.6 Meilen)
Wasserturm Hang Dau(2.9 Meilen)
Botanischer Garten Hanoi(3 Meilen)
Hồ-Chí-Minh-Mausoleum(3 Meilen)
Đồng-Xuân-Markt(3.2 Meilen)
Museum der Militärgeschichte Vietnams(3.3 Meilen)
Quan Chuong Tor(3.4 Meilen)
Der nächstgelegene größere Flughafen ist Flughafen Noi Bai Intl. (HAN)(13.5 Meilen)
Parkmöglichkeiten
Flughafen-Shuttleservice
Restaurant
Pool
Business-Center
Zimmerservice
Standort
96 To Ngoc Van Street, Quang An, Quảng An, Hanoi, Vietnam
West Lake (0.1 Meilen)
Syrena Shopping Center (0.7 Meilen)
Hồ-Tây-Wasserpark (0.9 Meilen)
Trinh Cong Son Walking Street (1.1 Meilen)
Rising Sun Park (1.2 Meilen)
Lotte Mall Tay Ho (1.4 Meilen)
Zimmeroptionen
8
Apartment, 2 Schlafzimmer (1 King bed, 1 Single bed)
Zimmerdetails
1 Großes Doppelbett
und 1 Einzelbett
Anzahl Schlafplätze 3
979 ft²
BalkonSeparater EssbereichKlimaanlageHeizungWLAN (kostenlos)Kamin
9
Apartment, 1 Schlafzimmer (1 King bed)
Zimmerdetails
1 Großes Doppelbett
Anzahl Schlafplätze 2
657 ft²
BalkonSeparater EssbereichKlimaanlageHeizungWLAN (kostenlos)Kamin
7
Familienzimmer
Zimmerdetails
1 Großes Doppelbett
und 2 Einzelbetten
Anzahl Schlafplätze 4
Separater EssbereichKlimaanlageHeizungWLAN (kostenlos)Kamin
10
Villa, 3 Schlafzimmer, Seeblick (1 King Bed, 2 Twin Bed, 1 Single Bed)
Zimmerdetails
1 Großes Doppelbett
und 3× Einzelbetten
Anzahl Schlafplätze 5
1378 ft²
BalkonSeparater EssbereichKlimaanlageHeizungWLAN (kostenlos)Kamin
Gästebewertungen zu Diamond Westlake Suites
8.7
Fantastisch
Basierend auf 1.830 verifizierten Bewertungen
Wer übernachtet hier?
Geschäftlich
18%
Paar
17%
Familie
51%
Gruppe
10%
Alleinreisende
2%
Was Gäste sagen
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
In den Diamond Westlake Suites heben Reisende die sehr geräumigen Apartments hervor, die einer Wohneinheit ähneln, sowie die ruhige Lage am Westsee, abseits des alten Viertels. Hinzu kommen familienfreundliche Einrichtungen wie ein großer Pool, Sportbereiche, ein Shuttleservice und ein hoteleigener Minimarkt.
Mehr erfahrenWar das hilfreich?
Was Gäste sagen
In den Diamond Westlake Suites heben Reisende die sehr geräumigen Apartments hervor, die einer Wohneinheit ähneln, sowie die ruhige Lage am Westsee, abseits des alten Viertels. Hinzu kommen familienfreundliche Einrichtungen wie ein großer Pool, Sportbereiche, ein Shuttleservice und ein hoteleigener Minimarkt.
Gäste loben häufig das freundliche und hilfsbereite Personal. Weniger positive Aspekte sind die veraltete Einrichtung und gelegentliche Wartungs- oder Geräteprobleme, die wechselnde Qualität des Frühstücks und die Lage, die trotz des Shuttles abgelegen wirken kann. Insgesamt ist das Hotel gut geeignet für Familien und längere Aufenthalte, die Platz und Ruhe suchen.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Leistungen
Gäste schätzen den großen Pool, die familienfreundlichen Grünflächen, die Sportplätze, Fahrräder, einen Shuttleservice und einen hoteleigenen Laden. Einige Ausstattungsgegenstände und Teile des Komplexes wirken veraltet.
Ähnliche Gästebewertungen
10
KIMIKO
2. Apr. 2024
·
Aufenthalt am 3 Nächte
古いホテルですが、清掃が行き届いていてとても綺麗です。 部屋も広く、エッグバーで焼きたてオムレツを頂けるし、ジムやプール、サウナも併設されていて全てが揃っています。 スタッフの皆さんも親切で、お値段以上の快適な滞在をさせてもらいました。
古いホテルですが、清掃が行き届いていてとても綺麗です。 部屋も広く、エッグバーで焼きたてオムレツを頂けるし、ジムやプール、サウナも併設されていて全てが揃っています。 スタッフの皆さんも親切で、お値段以上の快適な滞在をさせてもらいました。
10
Camilla
22. Juli 2023
·
Aufenthalt am 3 Nächte
Väldigt trevligt hotell nära många bra restauranger i Hanoi. Mycket säkert område, även för mig som ensam kvinna. God mat till bra pris på hotellet. Mycket stor pool, dock många barn från tidigt på morgonen. Man får simma där dygnet runt, men utan badvakt på natten. Stor svit med vardagsrum, fullt utrustat kök, tvättmaskin och torktumlare. Kan tänka mig att komma tillbaka, och det vill jag sällan. Inte den bästa frukosten, men det går att köpa frukost på en stor mängd kafeer, så det var lugnt.
Väldigt trevligt hotell nära många bra restauranger i Hanoi. Mycket säkert område, även för mig som ensam kvinna. God mat till bra pris på hotellet. Mycket stor pool, dock många barn från tidigt på morgonen. Man får simma där dygnet runt, men utan badvakt på natten. Stor svit med vardagsrum, fullt utrustat kök, tvättmaskin och torktumlare. Kan tänka mig att komma tillbaka, och det vill jag sällan. Inte den bästa frukosten, men det går att köpa frukost på en stor mängd kafeer, så det var lugnt.
10
wl
21. Sept. 2025
·
Aufenthalt am 3 Nächte
泳池很大，又有單車借用，可供環西湖遊覽，很棒的體驗。gym房也不錯，還有乒乓球室，但美中不足是無空調。提供穿梭巴士到舊城區，但班次略嫌疏落。早餐也豐富美味。房間超大，備有廚房，設備齊全。極力推薦。
泳池很大，又有單車借用，可供環西湖遊覽，很棒的體驗。gym房也不錯，還有乒乓球室，但美中不足是無空調。提供穿梭巴士到舊城區，但班次略嫌疏落。早餐也豐富美味。房間超大，備有廚房，設備齊全。極力推薦。
10
Tim
11. Okt. 2025
·
Aufenthalt am 2 Nächte
Lovely big rooms with excellent pool and ground facilities for families. Food and drinks not a significant feature though it had excellent kitchen so you can do you own thing very easily. Some local shops and eating places which were affordable (like everywhere in Vietnam).
Lovely big rooms with excellent pool and ground facilities for families. Food and drinks not a significant feature though it had excellent kitchen so you can do you own thing very easily. Some local shops and eating places which were affordable (like everywhere in Vietnam).
10
Daniel
14. Apr. 2024
·
Aufenthalt am 3 Nächte
Everything you need, food, pool, gym, massage, grocery store. An entire living community with security and 24 hr reception. Only downside is it is not easy to get a Grab pick up. We used a cab orders by reception to go where we needed and used Grab to get back.
Everything you need, food, pool, gym, massage, grocery store. An entire living community with security and 24 hr reception. Only downside is it is not easy to get a Grab pick up. We used a cab orders by reception to go where we needed and used Grab to get back.
10
Justin
30. Jan. 2026
·
Aufenthalt am 4 Nächte
Big apartment with 2 bedrooms , living room and kitchen. Beds were comfortable. Washer included in unit. Large swimming pool and playground for kids. Breakfast was excellent with many choices. There are a few restaurants close by. Shuttle runs 3 or 4 times a day to different places near old quarter.
Big apartment with 2 bedrooms , living room and kitchen. Beds were comfortable. Washer included in unit. Large swimming pool and playground for kids. Breakfast was excellent with many choices. There are a few restaurants close by. Shuttle runs 3 or 4 times a day to different places near old quarter.
8
Maik
8. Aug. 2023
·
Aufenthalt am 7 Nächte
Große sauber Zimmer. Technik teilweise veraltet. Safe funktionierte nicht (wurde aber schnell getauscht). Schöne Aussicht. Tennis und Billard kostenlos. Pool etwas zu klein und veraltet. Keine EU-Steckdosen.
Große sauber Zimmer. Technik teilweise veraltet. Safe funktionierte nicht (wurde aber schnell getauscht). Schöne Aussicht. Tennis und Billard kostenlos. Pool etwas zu klein und veraltet. Keine EU-Steckdosen.
10
Victoria Bich-Ngoc
10. Apr. 2023
·
Aufenthalt am 2 Nächte
We booked a 2 bedroom apartment and it was so grand, incredibly clean and has a lot of amenities such shuttle bus to local attractions and shopping centers. Large pool, sauna, gym, tennis court, etc. The best is a kitchen with a nice fridge and all the necessary cookware and a convection oven and rice cooker in case you have a long stay. The staff was very responsive to all of our requests - they called a taxi for us, held our luggage when we left to a short cruise. Guest security is well kept, with outside visitors having to check in at the gates, and no random people being allowed to just walk in to the complex. The front desk workers, and probably most of the other employees, speak several languages and were a great help, with such friendly service.
We booked a 2 bedroom apartment and it was so grand, incredibly clean and has a lot of amenities such shuttle bus to local attractions and shopping centers. Large pool, sauna, gym, tennis court, etc. The best is a kitchen with a nice fridge and all the necessary cookware and a convection oven and rice cooker in case you have a long stay. The staff was very responsive to all of our requests - they called a taxi for us, held our luggage when we left to a short cruise. Guest security is well kept, with outside visitors having to check in at the gates, and no random people being allowed to just walk in to the complex. The front desk workers, and probably most of the other employees, speak several languages and were a great help, with such friendly service.
10
Simon Aaskov
12. Okt. 2025
·
Aufenthalt am 3 Nächte
Very comfortable apartment hotel. Excellent facilities and great staff. Activities for all ages. Clean and spacious apartments and we like the Westlake area for the view and relaxed atmosphere. Gym equipment a bit dated and so was dishwasher/washer in apartment - functional though. We will definitely come back, especially if we're staying for a longer period.
Very comfortable apartment hotel. Excellent facilities and great staff. Activities for all ages. Clean and spacious apartments and we like the Westlake area for the view and relaxed atmosphere. Gym equipment a bit dated and so was dishwasher/washer in apartment - functional though. We will definitely come back, especially if we're staying for a longer period.
10
Nicole
14. Sept. 2025
·
Aufenthalt am 4 Nächte
The room was fantastic, very spacious with a full kitchen and washing machine and dryer. Lots of things to do onsite. Positioned right next to the lake. Plenty of places to eat within about a 20 minute walk.
The room was fantastic, very spacious with a full kitchen and washing machine and dryer. Lots of things to do onsite. Positioned right next to the lake. Plenty of places to eat within about a 20 minute walk.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Reinigung
Die Apartments sind im Allgemeinen sehr sauber und gut gepflegt, und das Reinigungspersonal sorgt für Ordnung. Einige Badezimmer und Armaturen weisen jedoch Abnutzungserscheinungen oder Gerüche auf.
Ähnliche Gästebewertungen
10
norio
11. Nov. 2025
·
Aufenthalt am 6 Nächte
スタッフの対応 ルームの清掃と全て満足いくものでした また機会があれば 泊まりたいと思います
スタッフの対応 ルームの清掃と全て満足いくものでした また機会があれば 泊まりたいと思います
10
KIMIKO
2. Apr. 2024
·
Aufenthalt am 3 Nächte
古いホテルですが、清掃が行き届いていてとても綺麗です。 部屋も広く、エッグバーで焼きたてオムレツを頂けるし、ジムやプール、サウナも併設されていて全てが揃っています。 スタッフの皆さんも親切で、お値段以上の快適な滞在をさせてもらいました。
古いホテルですが、清掃が行き届いていてとても綺麗です。 部屋も広く、エッグバーで焼きたてオムレツを頂けるし、ジムやプール、サウナも併設されていて全てが揃っています。 スタッフの皆さんも親切で、お値段以上の快適な滞在をさせてもらいました。
6
Kimberly
2. Apr. 2025
·
Aufenthalt am 1 Nacht
bathroom needs update with better ventilation other than open the windows which is on the hallway side and no screen which allows bugs to get in. staff is very friendly and helpful.
bathroom needs update with better ventilation other than open the windows which is on the hallway side and no screen which allows bugs to get in. staff is very friendly and helpful.
10
Shuhei
19. Sept. 2025
·
Aufenthalt am 1 Nacht
The room’s size, cleanliness, and staff service were all excellent. Since there are no large facilities nearby, shopping requires some travel, but the property has a convenience store on-site, so you can still get all the essentials
The room’s size, cleanliness, and staff service were all excellent. Since there are no large facilities nearby, shopping requires some travel, but the property has a convenience store on-site, so you can still get all the essentials
6
Beatrice
19. Mai 2023
·
Aufenthalt am 2 Nächte
Hotel is at very nice viwe of the lake but the property is very old , smelled, food was not too good, needs to be renovated for better rooms and needs to improved over all for maintenance.
Hotel is at very nice viwe of the lake but the property is very old , smelled, food was not too good, needs to be renovated for better rooms and needs to improved over all for maintenance.
6
Christian
7. Apr. 2025
·
Aufenthalt am 4 Nächte
War vor einigen Jahren sicherlich eine Top Unterkunft. Man könnte mit vielen Kleinigkeiten vieles verbessern. Beispielsweise die alten, dreckigen Duschköpfe austauschen. Das Bad war generell kein Ort zum Wohlfühlen. Das ist eher eine 3,5 Sterne Unterkunft. Personal ist fantastisch. Sehr gute Kommunikation auf englisch und extrem hilfsbereit. In 10-15 min mit einem Taxi/Grab im Stadtzentrum
War vor einigen Jahren sicherlich eine Top Unterkunft. Man könnte mit vielen Kleinigkeiten vieles verbessern. Beispielsweise die alten, dreckigen Duschköpfe austauschen. Das Bad war generell kein Ort zum Wohlfühlen. Das ist eher eine 3,5 Sterne Unterkunft. Personal ist fantastisch. Sehr gute Kommunikation auf englisch und extrem hilfsbereit. In 10-15 min mit einem Taxi/Grab im Stadtzentrum
8
YUKIKO
1. Nov. 2024
·
Aufenthalt am 1 Nacht
静かなエリアで過ごしやすかったし朝食もおいしかった。 ただ周りにお店がなく、飲み水の確保も難しいのは困った。 時間に余裕があれば周りにお店もあり楽しめそう。 部屋は清潔で良かったがコンセントが使いづらく少ないことはマイナス。 スタッフの応対はとても良かったのでトータルではおすすめできる。
静かなエリアで過ごしやすかったし朝食もおいしかった。 ただ周りにお店がなく、飲み水の確保も難しいのは困った。 時間に余裕があれば周りにお店もあり楽しめそう。 部屋は清潔で良かったがコンセントが使いづらく少ないことはマイナス。 スタッフの応対はとても良かったのでトータルではおすすめできる。
10
Vanessa
29. Okt. 2025
·
Aufenthalt am 4 Nächte
Excellent service, this is our second time staying at this property. Spotless facilities, amazing ground, very family-friendly. We will be back for sure.
Excellent service, this is our second time staying at this property. Spotless facilities, amazing ground, very family-friendly. We will be back for sure.
6
Robert
21. Jan. 2024
·
Aufenthalt am 2 Nächte
Pro's: Employee who transported our bags and checked us into our suite was friendly. The bathroom and suite were very clean, and the suite was very spacious. The breakfast was good. Heat and AC worked well. Cons: Impersonal reception performed by employees behind plastic panels through which they could barely be heard. The terrace of the suite had a view of incoming street and surrounding buildings, and no table or chairs to sit outside. The bathroom did not have a bidet, and the only outlet where you could use the hair dryer was by the dining room table. The kitchen had bare minimum supplies - no salt or pepper, no coffee pot, no hand towels or paper towels. When I was using the washer, and tried to use the oven the breaker tripped, and I had to wait for the oven to finish, and restart the wash cycle that had nearly finished previously. We tried to use the Wi-Fi password that was provided, and it did not work on three different devices. When we asked for assistance with it, we were instructed to enter the Wi-Fi password. In short, the accommodations are represented as luxurious, but we found them just average
Pro's: Employee who transported our bags and checked us into our suite was friendly. The bathroom and suite were very clean, and the suite was very spacious. The breakfast was good. Heat and AC worked well. Cons: Impersonal reception performed by employees behind plastic panels through which they could barely be heard. The terrace of the suite had a view of incoming street and surrounding buildings, and no table or chairs to sit outside. The bathroom did not have a bidet, and the only outlet where you could use the hair dryer was by the dining room table. The kitchen had bare minimum supplies - no salt or pepper, no coffee pot, no hand towels or paper towels. When I was using the washer, and tried to use the oven the breaker tripped, and I had to wait for the oven to finish, and restart the wash cycle that had nearly finished previously. We tried to use the Wi-Fi password that was provided, and it did not work on three different devices. When we asked for assistance with it, we were instructed to enter the Wi-Fi password. In short, the accommodations are represented as luxurious, but we found them just average
8
Diana
5. Aug. 2025
·
Aufenthalt am 3 Nächte
Een prima en net en schoon verblijf. De bedden zijn goed, het appartement is zeer ruim. Het complex zelf was groter dan we verwacht hadden. Het komt saai over, ondanks dat er genoeg te doen is. Dit komt omdat het niet echt leeft. De afstand naar de stad vonden we te ver.
Een prima en net en schoon verblijf. De bedden zijn goed, het appartement is zeer ruim. Het complex zelf was groter dan we verwacht hadden. Het komt saai over, ondanks dat er genoeg te doen is. Dit komt omdat het niet echt leeft. De afstand naar de stad vonden we te ver.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Zimmer
Die Apartments sind sehr geräumig und verfügen über eine voll ausgestattete Küche und eine Waschmaschine im Zimmer, was sie ideal für Familien und längere Aufenthalte macht. Die Einrichtung und einige Geräte wirken veraltet, es kommt gelegentlich zu WLAN- oder Gerätefehlern sowie zu kleineren Problemen mit Lärm oder Balkon/Aussicht.
Ähnliche Gästebewertungen
8
Hiroki
16. Sept. 2024
·
Aufenthalt am 2 Nächte
Wi-Fiが場所にもよるかもしれませんが弱かったです。
Wi-Fiが場所にもよるかもしれませんが弱かったです。
6
Vanessa
19. Nov. 2025
·
Aufenthalt am 6 Nächte
Our experience with reception staffs really soured our last stay, we had stayed at the property twice before, this third stay proved to be unsatisfactory. If you plan to stay at this property, please note, the ‘Family room’ option really is a regular apartment with an extra bed added to the single room, the extra cost really is just for the added bed, the ‘Family room’ is NOT bigger than the usual apartments. Also check your room booking description, the complex has two sizes apartment, one being 91sqm one is 89sqm, we were assigned a smaller apartment despite paying for the supposedly more expensive ‘Family room’ option. When raised this after checking in, reception staffs argued that the size difference was ‘in our heads’, only when we asked for a ‘proof’, it was discovered that the complex did indeed have a range of smaller apartments. After a heated discussion, reception staffs begrudgingly changed us to the bigger apartment we previously stayed at C block. This really put a dent on our experience with the property and disappointed us greatly. However, I do appreciate senior management reaching out to us to apologise after receiving our feedback for the poor interaction with staffs. Other than the last interaction with reception, the remaining stay was lovely, I do recommend to avoid appartments in C block as they have a very loud pickleball court next door (this didn’t bother us). There was also loud maintenance work on C block and we were not advised of this either.
Our experience with reception staffs really soured our last stay, we had stayed at the property twice before, this third stay proved to be unsatisfactory. If you plan to stay at this property, please note, the ‘Family room’ option really is a regular apartment with an extra bed added to the single room, the extra cost really is just for the added bed, the ‘Family room’ is NOT bigger than the usual apartments. Also check your room booking description, the complex has two sizes apartment, one being 91sqm one is 89sqm, we were assigned a smaller apartment despite paying for the supposedly more expensive ‘Family room’ option. When raised this after checking in, reception staffs argued that the size difference was ‘in our heads’, only when we asked for a ‘proof’, it was discovered that the complex did indeed have a range of smaller apartments. After a heated discussion, reception staffs begrudgingly changed us to the bigger apartment we previously stayed at C block. This really put a dent on our experience with the property and disappointed us greatly. However, I do appreciate senior management reaching out to us to apologise after receiving our feedback for the poor interaction with staffs. Other than the last interaction with reception, the remaining stay was lovely, I do recommend to avoid appartments in C block as they have a very loud pickleball court next door (this didn’t bother us). There was also loud maintenance work on C block and we were not advised of this either.
10
Kim
12. Nov. 2024
·
Aufenthalt am 18 Nächte
We enjoyed 18 nights at this hotel. We had a two room apartment and there was plenty of room for us. The apartment is a bit outdated but there is cleaning everyday and it is practical. We missed some outdoor furniture to enjoy the view from the small balcony. Great pool and friendly staff. A bit noisy sometimes but we don’t think it is much compared to “the old town”. We would go back.
We enjoyed 18 nights at this hotel. We had a two room apartment and there was plenty of room for us. The apartment is a bit outdated but there is cleaning everyday and it is practical. We missed some outdoor furniture to enjoy the view from the small balcony. Great pool and friendly staff. A bit noisy sometimes but we don’t think it is much compared to “the old town”. We would go back.
6
Brendan
23. Feb. 2025
·
Aufenthalt am 2 Nächte
It was ok. Far away from alot of stuff. We got a room with a washer and dryer to wash our clothing. Dryer function was broken and just steamed our clothing really hot and clothing was totally soaked even after a full day attempting to dry.
It was ok. Far away from alot of stuff. We got a room with a washer and dryer to wash our clothing. Dryer function was broken and just steamed our clothing really hot and clothing was totally soaked even after a full day attempting to dry.
8
Claire
11. Aug. 2025
·
Aufenthalt am 4 Nächte
The property is a mix of residential accommodation and holiday apartments. The pool was lovely and quiet. The kitchens in the apartments need updating and the breakfast wasn’t the best we have had. It’s also worth noting that you have to request a balcony for all 1 bed apartments as this isn’t a bookable option via Expedia
The property is a mix of residential accommodation and holiday apartments. The pool was lovely and quiet. The kitchens in the apartments need updating and the breakfast wasn’t the best we have had. It’s also worth noting that you have to request a balcony for all 1 bed apartments as this isn’t a bookable option via Expedia
10
Justin
30. Jan. 2026
·
Aufenthalt am 4 Nächte
Big apartment with 2 bedrooms , living room and kitchen. Beds were comfortable. Washer included in unit. Large swimming pool and playground for kids. Breakfast was excellent with many choices. There are a few restaurants close by. Shuttle runs 3 or 4 times a day to different places near old quarter.
Big apartment with 2 bedrooms , living room and kitchen. Beds were comfortable. Washer included in unit. Large swimming pool and playground for kids. Breakfast was excellent with many choices. There are a few restaurants close by. Shuttle runs 3 or 4 times a day to different places near old quarter.
10
Iain
7. Dez. 2023
·
Aufenthalt am 1 Nacht
Large well appointed apartments - excellent breakfast buffet- quiet location.
Large well appointed apartments - excellent breakfast buffet- quiet location.
10
Edwin
4. Jan. 2026
·
Aufenthalt am 1 Nacht
Very spacious. Ensuite laundry. Kitchen, dining area, living room + bedrooms.
Very spacious. Ensuite laundry. Kitchen, dining area, living room + bedrooms.
6
Robert
21. Jan. 2024
·
Aufenthalt am 2 Nächte
Pro's: Employee who transported our bags and checked us into our suite was friendly. The bathroom and suite were very clean, and the suite was very spacious. The breakfast was good. Heat and AC worked well. Cons: Impersonal reception performed by employees behind plastic panels through which they could barely be heard. The terrace of the suite had a view of incoming street and surrounding buildings, and no table or chairs to sit outside. The bathroom did not have a bidet, and the only outlet where you could use the hair dryer was by the dining room table. The kitchen had bare minimum supplies - no salt or pepper, no coffee pot, no hand towels or paper towels. When I was using the washer, and tried to use the oven the breaker tripped, and I had to wait for the oven to finish, and restart the wash cycle that had nearly finished previously. We tried to use the Wi-Fi password that was provided, and it did not work on three different devices. When we asked for assistance with it, we were instructed to enter the Wi-Fi password. In short, the accommodations are represented as luxurious, but we found them just average
Pro's: Employee who transported our bags and checked us into our suite was friendly. The bathroom and suite were very clean, and the suite was very spacious. The breakfast was good. Heat and AC worked well. Cons: Impersonal reception performed by employees behind plastic panels through which they could barely be heard. The terrace of the suite had a view of incoming street and surrounding buildings, and no table or chairs to sit outside. The bathroom did not have a bidet, and the only outlet where you could use the hair dryer was by the dining room table. The kitchen had bare minimum supplies - no salt or pepper, no coffee pot, no hand towels or paper towels. When I was using the washer, and tried to use the oven the breaker tripped, and I had to wait for the oven to finish, and restart the wash cycle that had nearly finished previously. We tried to use the Wi-Fi password that was provided, and it did not work on three different devices. When we asked for assistance with it, we were instructed to enter the Wi-Fi password. In short, the accommodations are represented as luxurious, but we found them just average
10
Nicole
14. Sept. 2025
·
Aufenthalt am 4 Nächte
The room was fantastic, very spacious with a full kitchen and washing machine and dryer. Lots of things to do onsite. Positioned right next to the lake. Plenty of places to eat within about a 20 minute walk.
The room was fantastic, very spacious with a full kitchen and washing machine and dryer. Lots of things to do onsite. Positioned right next to the lake. Plenty of places to eat within about a 20 minute walk.
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Dienstleistung
Das Personal wird durchweg als freundlich, hilfsbereit und reaktionsschnell beschrieben. Einige Gäste berichteten von unpersönlichen oder unhilfsbereiten Interaktionen an der Rezeption oder mit dem Verkaufspersonal.
Ähnliche Gästebewertungen
10
Jack
13. Juli 2025
·
Aufenthalt am 4 Nächte
The hotel was excellent, easy checking in. The staff are very courteous. Very quick to respond to any request and everything is done with your smile. I hope to go back there very soon again
The hotel was excellent, easy checking in. The staff are very courteous. Very quick to respond to any request and everything is done with your smile. I hope to go back there very soon again
10
James
17. Nov. 2025
·
Aufenthalt am 2 Nächte
Very helpful staff onsite grocery excellent looks good for a long term stay very good value
Very helpful staff onsite grocery excellent looks good for a long term stay very good value
6
Vanessa
19. Nov. 2025
·
Aufenthalt am 6 Nächte
Our experience with reception staffs really soured our last stay, we had stayed at the property twice before, this third stay proved to be unsatisfactory. If you plan to stay at this property, please note, the ‘Family room’ option really is a regular apartment with an extra bed added to the single room, the extra cost really is just for the added bed, the ‘Family room’ is NOT bigger than the usual apartments. Also check your room booking description, the complex has two sizes apartment, one being 91sqm one is 89sqm, we were assigned a smaller apartment despite paying for the supposedly more expensive ‘Family room’ option. When raised this after checking in, reception staffs argued that the size difference was ‘in our heads’, only when we asked for a ‘proof’, it was discovered that the complex did indeed have a range of smaller apartments. After a heated discussion, reception staffs begrudgingly changed us to the bigger apartment we previously stayed at C block. This really put a dent on our experience with the property and disappointed us greatly. However, I do appreciate senior management reaching out to us to apologise after receiving our feedback for the poor interaction with staffs. Other than the last interaction with reception, the remaining stay was lovely, I do recommend to avoid appartments in C block as they have a very loud pickleball court next door (this didn’t bother us). There was also loud maintenance work on C block and we were not advised of this either.
Our experience with reception staffs really soured our last stay, we had stayed at the property twice before, this third stay proved to be unsatisfactory. If you plan to stay at this property, please note, the ‘Family room’ option really is a regular apartment with an extra bed added to the single room, the extra cost really is just for the added bed, the ‘Family room’ is NOT bigger than the usual apartments. Also check your room booking description, the complex has two sizes apartment, one being 91sqm one is 89sqm, we were assigned a smaller apartment despite paying for the supposedly more expensive ‘Family room’ option. When raised this after checking in, reception staffs argued that the size difference was ‘in our heads’, only when we asked for a ‘proof’, it was discovered that the complex did indeed have a range of smaller apartments. After a heated discussion, reception staffs begrudgingly changed us to the bigger apartment we previously stayed at C block. This really put a dent on our experience with the property and disappointed us greatly. However, I do appreciate senior management reaching out to us to apologise after receiving our feedback for the poor interaction with staffs. Other than the last interaction with reception, the remaining stay was lovely, I do recommend to avoid appartments in C block as they have a very loud pickleball court next door (this didn’t bother us). There was also loud maintenance work on C block and we were not advised of this either.
6
YI CHUN
3. Feb. 2026
·
Aufenthalt am 3 Nächte
員工服務的態度須加強。
員工服務的態度須加強。
6
william
27. Mai 2024
·
Aufenthalt am 2 Nächte
I was surprised by how stubborn their sales team is,how they ignore customer’s requirement like they don’t care at all.
I was surprised by how stubborn their sales team is,how they ignore customer’s requirement like they don’t care at all.
10
Alessio
19. Nov. 2024
·
Aufenthalt am 2 Nächte
The villa was very nice and comfortable. The staff is extremely kind on every occasion and always ready to fulfill our requests. In particolare Khoan Phan Kelsey, il direttore, è stato di una gentilezza e professionalità fuori dal comune. Non possiamo che ringraziarli.
The villa was very nice and comfortable. The staff is extremely kind on every occasion and always ready to fulfill our requests. In particolare Khoan Phan Kelsey, il direttore, è stato di una gentilezza e professionalità fuori dal comune. Non possiamo che ringraziarli.
10
Frank
17. Juli 2025
·
Aufenthalt am 1 Nacht
Awesome property, spacious and comfortable. The team was friendly and helpful. We would definitely stay again.
Awesome property, spacious and comfortable. The team was friendly and helpful. We would definitely stay again.
10
AHMED
3. Okt. 2023
·
Aufenthalt am 4 Nächte
Very happy with my stay here. Staff were accommodating and let me check out late when I had a 2am flight. They speak good English and the breakfast was reasonably priced (around £6). Housekeeping is also efficient and I have no complaints. The area around the hotel has cafes, spas and restaurants plus with a Grab motorbike you can get to the old city for around £1 each way. I’d stay here again.
Very happy with my stay here. Staff were accommodating and let me check out late when I had a 2am flight. They speak good English and the breakfast was reasonably priced (around £6). Housekeeping is also efficient and I have no complaints. The area around the hotel has cafes, spas and restaurants plus with a Grab motorbike you can get to the old city for around £1 each way. I’d stay here again.
10
Vanessa
29. Okt. 2025
·
Aufenthalt am 4 Nächte
Excellent service, this is our second time staying at this property. Spotless facilities, amazing ground, very family-friendly. We will be back for sure.
Excellent service, this is our second time staying at this property. Spotless facilities, amazing ground, very family-friendly. We will be back for sure.
6
Robert
21. Jan. 2024
·
Aufenthalt am 2 Nächte
Pro's: Employee who transported our bags and checked us into our suite was friendly. The bathroom and suite were very clean, and the suite was very spacious. The breakfast was good. Heat and AC worked well. Cons: Impersonal reception performed by employees behind plastic panels through which they could barely be heard. The terrace of the suite had a view of incoming street and surrounding buildings, and no table or chairs to sit outside. The bathroom did not have a bidet, and the only outlet where you could use the hair dryer was by the dining room table. The kitchen had bare minimum supplies - no salt or pepper, no coffee pot, no hand towels or paper towels. When I was using the washer, and tried to use the oven the breaker tripped, and I had to wait for the oven to finish, and restart the wash cycle that had nearly finished previously. We tried to use the Wi-Fi password that was provided, and it did not work on three different devices. When we asked for assistance with it, we were instructed to enter the Wi-Fi password. In short, the accommodations are represented as luxurious, but we found them just average
Pro's: Employee who transported our bags and checked us into our suite was friendly. The bathroom and suite were very clean, and the suite was very spacious. The breakfast was good. Heat and AC worked well. Cons: Impersonal reception performed by employees behind plastic panels through which they could barely be heard. The terrace of the suite had a view of incoming street and surrounding buildings, and no table or chairs to sit outside. The bathroom did not have a bidet, and the only outlet where you could use the hair dryer was by the dining room table. The kitchen had bare minimum supplies - no salt or pepper, no coffee pot, no hand towels or paper towels. When I was using the washer, and tried to use the oven the breaker tripped, and I had to wait for the oven to finish, and restart the wash cycle that had nearly finished previously. We tried to use the Wi-Fi password that was provided, and it did not work on three different devices. When we asked for assistance with it, we were instructed to enter the Wi-Fi password. In short, the accommodations are represented as luxurious, but we found them just average
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Standort
Die ruhige Lage am Westsee, abseits des alten Viertels; Restaurants und Geschäfte sind zu Fuß oder mit dem Taxi erreichbar, und ein Shuttleservice hilft. Einige fanden den Zugang zum See indirekt und die Abholzeiten oder Fußwege unpraktisch.
Ähnliche Gästebewertungen
10
sungjin
30. Okt. 2024
·
Aufenthalt am 4 Nächte
숙소는 연식이 있습니다. 하지만 그외에는 아주 좋습니다. 1.조식: 아침으로 먹기에 딱 정당합니다. 맛도 있습니다 2.위치: 시내와 좀 거리가 있지만 그랩이 워낙 잘되어있어 다니기 불편하지않습니다. 롯데마트와도 멀지 않습니다. 3.식당: 입구 앞 베트남식당 맛있습니다. 미슐랭스타 받은곳입니다. 그외 조금만 나가면 식당들이 꽤 있습니다. 롯데마트 인근 해산물부폐식당도 가격 저렴하고 가지수도 많고 맛도 있습니다. 시간은 걸리지만 서호호를 바라보면 걸어서 올수도 있습니다. 스위트를 잡았는데 2가족이 써도 될만큼 넓고 좋습니다. 다음에도 재숙박할 의향이 있습니다.
숙소는 연식이 있습니다. 하지만 그외에는 아주 좋습니다. 1.조식: 아침으로 먹기에 딱 정당합니다. 맛도 있습니다 2.위치: 시내와 좀 거리가 있지만 그랩이 워낙 잘되어있어 다니기 불편하지않습니다. 롯데마트와도 멀지 않습니다. 3.식당: 입구 앞 베트남식당 맛있습니다. 미슐랭스타 받은곳입니다. 그외 조금만 나가면 식당들이 꽤 있습니다. 롯데마트 인근 해산물부폐식당도 가격 저렴하고 가지수도 많고 맛도 있습니다. 시간은 걸리지만 서호호를 바라보면 걸어서 올수도 있습니다. 스위트를 잡았는데 2가족이 써도 될만큼 넓고 좋습니다. 다음에도 재숙박할 의향이 있습니다.
8
Natalie
16. Jan. 2025
·
Aufenthalt am 1 Nacht
Nice hotel. Very quiet. Not cloae to any of the attractions or old quarter eating hub but was good for us for one night close to the airport.
Nice hotel. Very quiet. Not cloae to any of the attractions or old quarter eating hub but was good for us for one night close to the airport.
8
martin
31. Dez. 2025
·
Aufenthalt am 3 Nächte
Clean apartment . I could was my clothes. There’s a wall around the complex and you can only get out one way and it’s not to the lake. Not so much to see in walking distance but the got a shuttle bus to the old quarter. I didn’t use et. Quiet area and that was great. The pool seems nice. I traveled alone so it was a bit boring. For a family that like a rest from the cars and the noise this hotel would be a good choice. I didn’t try the breakfast.
Clean apartment . I could was my clothes. There’s a wall around the complex and you can only get out one way and it’s not to the lake. Not so much to see in walking distance but the got a shuttle bus to the old quarter. I didn’t use et. Quiet area and that was great. The pool seems nice. I traveled alone so it was a bit boring. For a family that like a rest from the cars and the noise this hotel would be a good choice. I didn’t try the breakfast.
10
Daniel
14. Apr. 2024
·
Aufenthalt am 3 Nächte
Everything you need, food, pool, gym, massage, grocery store. An entire living community with security and 24 hr reception. Only downside is it is not easy to get a Grab pick up. We used a cab orders by reception to go where we needed and used Grab to get back.
Everything you need, food, pool, gym, massage, grocery store. An entire living community with security and 24 hr reception. Only downside is it is not easy to get a Grab pick up. We used a cab orders by reception to go where we needed and used Grab to get back.
10
jihye
26. Dez. 2023
·
Aufenthalt am 1 Nacht
호텔이 좀 구석에 있는거 빼고는 좋아요. 오히려 좀 구석이라 밤에 조용해서 좋을지도!? 근데 뚜벅이로 돌아다닐때는 입구에서 숙소까지 거리가 좀 있어서 귀찮기도 합니다..ㅎㅎ 오래된 느낌이 물씬 나지만 그래도 깔끔하게 관리 되어있어 좋아요. 수영장이 멋졌는데 생각보다 추워서 수영은 못했어요..ㅋㅋㅋ 조식 괜찮고 직원들도 친절하고 괜찮습니다. 친구나 연인이랑 가는거보다는 어린 자녀들과 함께 가는게 더 좋은거 같습니다. 약간 펜션느낌이에용
호텔이 좀 구석에 있는거 빼고는 좋아요. 오히려 좀 구석이라 밤에 조용해서 좋을지도!? 근데 뚜벅이로 돌아다닐때는 입구에서 숙소까지 거리가 좀 있어서 귀찮기도 합니다..ㅎㅎ 오래된 느낌이 물씬 나지만 그래도 깔끔하게 관리 되어있어 좋아요. 수영장이 멋졌는데 생각보다 추워서 수영은 못했어요..ㅋㅋㅋ 조식 괜찮고 직원들도 친절하고 괜찮습니다. 친구나 연인이랑 가는거보다는 어린 자녀들과 함께 가는게 더 좋은거 같습니다. 약간 펜션느낌이에용
10
Justin
30. Jan. 2026
·
Aufenthalt am 4 Nächte
Big apartment with 2 bedrooms , living room and kitchen. Beds were comfortable. Washer included in unit. Large swimming pool and playground for kids. Breakfast was excellent with many choices. There are a few restaurants close by. Shuttle runs 3 or 4 times a day to different places near old quarter.
Big apartment with 2 bedrooms , living room and kitchen. Beds were comfortable. Washer included in unit. Large swimming pool and playground for kids. Breakfast was excellent with many choices. There are a few restaurants close by. Shuttle runs 3 or 4 times a day to different places near old quarter.
8
YUKIKO
1. Nov. 2024
·
Aufenthalt am 1 Nacht
静かなエリアで過ごしやすかったし朝食もおいしかった。 ただ周りにお店がなく、飲み水の確保も難しいのは困った。 時間に余裕があれば周りにお店もあり楽しめそう。 部屋は清潔で良かったがコンセントが使いづらく少ないことはマイナス。 スタッフの応対はとても良かったのでトータルではおすすめできる。
静かなエリアで過ごしやすかったし朝食もおいしかった。 ただ周りにお店がなく、飲み水の確保も難しいのは困った。 時間に余裕があれば周りにお店もあり楽しめそう。 部屋は清潔で良かったがコンセントが使いづらく少ないことはマイナス。 スタッフの応対はとても良かったのでトータルではおすすめできる。
10
Jennifer Fang Ni
23. März 2024
·
Aufenthalt am 3 Nächte
The environment was very nice. Away from the Old Quarter
The environment was very nice. Away from the Old Quarter
10
Quynh
20. Nov. 2025
·
Aufenthalt am 2 Nächte
This place was very nice and quiet, but it’s away from downtown where we wanted to go lots of American food around the hotel unfortunately we wanted Asian food so we had to go very far to get it.
This place was very nice and quiet, but it’s away from downtown where we wanted to go lots of American food around the hotel unfortunately we wanted Asian food so we had to go very far to get it.
10
Nicole
14. Sept. 2025
·
Aufenthalt am 4 Nächte
The room was fantastic, very spacious with a full kitchen and washing machine and dryer. Lots of things to do onsite. Positioned right next to the lake. Plenty of places to eat within about a 20 minute walk.
The room was fantastic, very spacious with a full kitchen and washing machine and dryer. Lots of things to do onsite. Positioned right next to the lake. Plenty of places to eat within about a 20 minute walk.
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KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Gastronomie
Das Frühstück reicht von ausgezeichnet bis durchschnittlich, wobei einige die begrenzte Auswahl bemängeln. Der Zimmerservice und das gastronomische Angebot erhalten insgesamt weniger Lob als die Unterkünfte und Einrichtungen.
Ähnliche Gästebewertungen
4
rajendra
4. Sept. 2023
·
Aufenthalt am 1 Nacht
Breakfast was avarage.
Breakfast was avarage.
10
HUbert
8. Feb. 2026
·
Aufenthalt am 7 Nächte
Tout est très très bien, personnel incroyable, room service et petit déjeuner impeccable, salle de sport et piscine au top.
Tout est très très bien, personnel incroyable, room service et petit déjeuner impeccable, salle de sport et piscine au top.
10
wl
21. Sept. 2025
·
Aufenthalt am 3 Nächte
泳池很大，又有單車借用，可供環西湖遊覽，很棒的體驗。gym房也不錯，還有乒乓球室，但美中不足是無空調。提供穿梭巴士到舊城區，但班次略嫌疏落。早餐也豐富美味。房間超大，備有廚房，設備齊全。極力推薦。
泳池很大，又有單車借用，可供環西湖遊覽，很棒的體驗。gym房也不錯，還有乒乓球室，但美中不足是無空調。提供穿梭巴士到舊城區，但班次略嫌疏落。早餐也豐富美味。房間超大，備有廚房，設備齊全。極力推薦。
8
Claire
11. Aug. 2025
·
Aufenthalt am 4 Nächte
The property is a mix of residential accommodation and holiday apartments. The pool was lovely and quiet. The kitchens in the apartments need updating and the breakfast wasn’t the best we have had. It’s also worth noting that you have to request a balcony for all 1 bed apartments as this isn’t a bookable option via Expedia
The property is a mix of residential accommodation and holiday apartments. The pool was lovely and quiet. The kitchens in the apartments need updating and the breakfast wasn’t the best we have had. It’s also worth noting that you have to request a balcony for all 1 bed apartments as this isn’t a bookable option via Expedia
10
jerome
5. Aug. 2024
·
Aufenthalt am 1 Nacht
super hôtel avec des services haut de gamme dans un quartier riche en restaurant très belle piscine et super petit déj
super hôtel avec des services haut de gamme dans un quartier riche en restaurant très belle piscine et super petit déj
10
Justin
30. Jan. 2026
·
Aufenthalt am 4 Nächte
Big apartment with 2 bedrooms , living room and kitchen. Beds were comfortable. Washer included in unit. Large swimming pool and playground for kids. Breakfast was excellent with many choices. There are a few restaurants close by. Shuttle runs 3 or 4 times a day to different places near old quarter.
Big apartment with 2 bedrooms , living room and kitchen. Beds were comfortable. Washer included in unit. Large swimming pool and playground for kids. Breakfast was excellent with many choices. There are a few restaurants close by. Shuttle runs 3 or 4 times a day to different places near old quarter.
10
Richard
9. Apr. 2023
·
Aufenthalt am 2 Nächte
It’s hard not to give this place a rating for 5 out of 5. The 3-bedroom suite we stayed in was marvelous. Clean and modern. Functional. Had ever we needed. The staff was helpful and quick to respond. The only negative was the room service food. My kids would barely touch the pasta, for example. It was bland. Let me end on another positive. The staff organized an Easter egg hunt and fun games with prizes for the kids. It was a fun, unexpected treat. I’d most definitely stay here again.
It’s hard not to give this place a rating for 5 out of 5. The 3-bedroom suite we stayed in was marvelous. Clean and modern. Functional. Had ever we needed. The staff was helpful and quick to respond. The only negative was the room service food. My kids would barely touch the pasta, for example. It was bland. Let me end on another positive. The staff organized an Easter egg hunt and fun games with prizes for the kids. It was a fun, unexpected treat. I’d most definitely stay here again.
8
CESAR EDUARDO DEL
27. Apr. 2025
·
Aufenthalt am 14 Nächte
Is pretty calm area, breakfast was very disappointing, for that price is expected to get a variety of foods
Is pretty calm area, breakfast was very disappointing, for that price is expected to get a variety of foods
4
ILSEOP
30. Aug. 2023
·
Aufenthalt am 3 Nächte
오래된 숙소인건 알았지만 들어서자 마자 에어콘에서 나오는 불쾌한 냄새가 견딜수가 없어서 방을 바꿨습니다. 화장실 세면대도 물이 안내려 가서 도저히 방을 쓸수가 없었습니다. 처음 배정 받은 방은 서호가 그래도 조금은 보이는 전망 이었는데 바꾼 방은 완전 뷰가 엉망이더군요...직원들은 친절한데 시설이 너무너무너무 낡았습니다...아..수영장에 있던 직원은 엄청 불친절 했습니다. 조식은 그냥 허기 때울정도의 조식인데...위생이 별로 안좋네요.. 위치도 그렇고..추천하기는 힘든 숙소 입니다.
오래된 숙소인건 알았지만 들어서자 마자 에어콘에서 나오는 불쾌한 냄새가 견딜수가 없어서 방을 바꿨습니다. 화장실 세면대도 물이 안내려 가서 도저히 방을 쓸수가 없었습니다. 처음 배정 받은 방은 서호가 그래도 조금은 보이는 전망 이었는데 바꾼 방은 완전 뷰가 엉망이더군요...직원들은 친절한데 시설이 너무너무너무 낡았습니다...아..수영장에 있던 직원은 엄청 불친절 했습니다. 조식은 그냥 허기 때울정도의 조식인데...위생이 별로 안좋네요.. 위치도 그렇고..추천하기는 힘든 숙소 입니다.
10
Iain
7. Dez. 2023
·
Aufenthalt am 1 Nacht
Large well appointed apartments - excellent breakfast buffet- quiet location.
Large well appointed apartments - excellent breakfast buffet- quiet location.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
6
Christian
7. Apr. 2025
·
Aufenthalt am 4 Nächte
War vor einigen Jahren sicherlich eine Top Unterkunft. Man könnte mit vielen Kleinigkeiten vieles verbessern. Beispielsweise die alten, dreckigen Duschköpfe austauschen. Das Bad war generell kein Ort zum Wohlfühlen. Das ist eher eine 3,5 Sterne Unterkunft. Personal ist fantastisch. Sehr gute Kommunikation auf englisch und extrem hilfsbereit. In 10-15 min mit einem Taxi/Grab im Stadtzentrum
War vor einigen Jahren sicherlich eine Top Unterkunft. Man könnte mit vielen Kleinigkeiten vieles verbessern. Beispielsweise die alten, dreckigen Duschköpfe austauschen. Das Bad war generell kein Ort zum Wohlfühlen. Das ist eher eine 3,5 Sterne Unterkunft. Personal ist fantastisch. Sehr gute Kommunikation auf englisch und extrem hilfsbereit. In 10-15 min mit einem Taxi/Grab im Stadtzentrum
10
Minho
3. Aug. 2026
·
Aufenthalt am 3 Nächte
everything was good for family trip
everything was good for family trip
6
Laura Paloma
31. Juli 2026
·
Aufenthalt am 4 Nächte
Overall, the experience was average and the property feels somewhat dated compared to newer options in the city. The location is a positive, with pleasant views of West Lake and convenient access to nearby areas. Communication with the front desk was generally quick and responsive when we had questions. However, there were several maintenance and service issues during our stay. The safe in our room was not working, and one of the two air-conditioning units had a thermostat that did not function properly. Housekeeping was also inconsistent; on one occasion, we returned at around 5 PM and found that the room had still not been cleaned. The airport pickup arrangement could have been handled better. While the hotel organized the transfer, the instructions provided were incomplete, making it difficult to locate the driver at the airport and causing a significant delay after arrival. Breakfast was acceptable but unremarkable, with a limited selection compared to other hotels in a similar price range. In summary, Diamond Westlake Suites offers a good location and attractive lake views, but the property would benefit from updates, improved maintenance, and more consistent service standards.
Overall, the experience was average and the property feels somewhat dated compared to newer options in the city. The location is a positive, with pleasant views of West Lake and convenient access to nearby areas. Communication with the front desk was generally quick and responsive when we had questions. However, there were several maintenance and service issues during our stay. The safe in our room was not working, and one of the two air-conditioning units had a thermostat that did not function properly. Housekeeping was also inconsistent; on one occasion, we returned at around 5 PM and found that the room had still not been cleaned. The airport pickup arrangement could have been handled better. While the hotel organized the transfer, the instructions provided were incomplete, making it difficult to locate the driver at the airport and causing a significant delay after arrival. Breakfast was acceptable but unremarkable, with a limited selection compared to other hotels in a similar price range. In summary, Diamond Westlake Suites offers a good location and attractive lake views, but the property would benefit from updates, improved maintenance, and more consistent service standards.
10
Shlomit
21. Juli 2026
·
Aufenthalt am 8 Nächte
L’hôtel était parfait, bien positionné ! Actif à la réception, les chambres sont refaites tous les jours, c’est un hôtel parfait pour les familles
L’hôtel était parfait, bien positionné ! Actif à la réception, les chambres sont refaites tous les jours, c’est un hôtel parfait pour les familles
10
SUNG SOO
13. Juli 2026
·
Aufenthalt am 2 Nächte
very good suit. classic room
very good suit. classic room
Richtlinien der Unterkunft
Check-in
Check-out
Check-in ab 14:00
Vor 12:00
Optionale Extras
Zusätzliche kostenpflichtige Dienstleistungen, die Sie anfragen können.
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Preise für kommende Reisedaten
Oktober 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
November 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
Günstiger
Teurer
Durchschnittlicher Preis pro Nacht aus den verfügbaren Tarifen, einschließlich Steuern und Gebühren.
Preise in USD für 2 Gäste, täglich aktualisiert.
- 2026-09-30: 108.39033613366698USD
- 2026-10-01: 66.11802903465271USD
- 2026-10-02: 63.48412515932464USD
- 2026-10-03: 63.49432788521575USD
- 2026-10-04: 63.00685242689895USD
- 2026-10-05: 62.69336682642746USD
- 2026-10-06: 58.061680204547876USD
- 2026-10-07: 62.567750043560025USD
- 2026-10-08: 68.02013126830673USD
- 2026-10-09: 68.74902273648834USD
- 2026-10-10: 68.74902273648834USD
- 2026-10-11: 58.531095468544USD
- 2026-10-12: 59.83062060258865USD
- 2026-10-13: 59.074326427242276USD
- 2026-10-14: 59.33073838992691USD
- 2026-10-15: 64.12925070726013USD
- 2026-10-16: 64.68167867012787USD
- 2026-10-17: 59.83062060258865USD
- 2026-10-18: 61.2933337152214USD
- 2026-10-19: 61.2933337152214USD
- 2026-10-20: 64.60867183246994USD
- 2026-10-21: 61.2933337152214USD
- 2026-10-22: 64.60867183246994USD
- 2026-10-23: 64.63769225372315USD
- 2026-10-24: 61.2933337152214USD
- 2026-10-25: 60.64582439282226USD
- 2026-10-26: 60.64582439282226USD
- 2026-10-27: 61.2933337152214USD
- 2026-10-28: 61.2933337152214USD
- 2026-10-29: 61.2933337152214USD
- 2026-10-30: 64.55342133278275USD
- 2026-10-31: 64.60867183246994USD
- 2026-11-01: 61.2933337152214USD
- 2026-11-02: 61.2933337152214USD
- 2026-11-03: 61.2933337152214USD
- 2026-11-04: 64.63076775267791USD
- 2026-11-05: 61.2933337152214USD
- 2026-11-06: 64.63076775267791USD
- 2026-11-07: 63.9578543275566USD
- 2026-11-08: 63.9578543275566USD
- 2026-11-09: 61.2933337152214USD
- 2026-11-10: 61.2933337152214USD
- 2026-11-11: 64.63076775267791USD
- 2026-11-12: 64.55342133278275USD
- 2026-11-13: 64.63076775267791USD
- 2026-11-14: 67.42885248931503USD
- 2026-11-15: 61.2933337152214USD
- 2026-11-16: 59.927285438873284USD
- 2026-11-17: 70.42964792836761USD
- 2026-11-18: 74.08889151841736USD
- 2026-11-19: 60.64582439282226USD
- 2026-11-20: 71.18527875534438USD
- 2026-11-21: 74.27112829438018USD
- 2026-11-22: 61.2933337152214USD
- 2026-11-23: 64.09097764616774USD
- 2026-11-24: 64.6502573557434USD
- 2026-11-25: 62.11362602939987USD
- 2026-11-26: 61.2933337152214USD
- 2026-11-27: 64.61530103649902USD
- 2026-11-28: 64.63769225372315USD
- 2026-11-29: 60.64582439282226USD
- 2026-11-30: 63.947672999999995USD
Diese Unterkunft bietet Transfers vom Flughafen an (eventuell gegen Gebühr). Gäste, die eine Abholung vereinbaren möchten, werden gebeten, die Unterkunft 72 Stunden vor der Ankunft zu kontaktieren. Die entsprechenden Kontaktinformationen findest du auf deiner Buchungsbestätigung. Die Mitarbeiter der Rezeption heißen dich bei deiner Ankunft willkommen. Von der Unterkunft zur Verfügung gestellte Informationen werden ggf. mit automatischen Übersetzungstools übersetzt.
Der Check-in muss von einer Person durchgeführt werden, die mindestens 18 Jahre alt ist.
- Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
- Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
- Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
- Diese Unterkunft akzeptiert Kreditkarten, Debitkarten und Bargeld.
- Der Gastgeber hat nicht angegeben, ob es in der Unterkunft einen Kohlenmonoxidmelder gibt; wir empfehlen, einen tragbaren CO-Melder mitzubringen.
- Der Gastgeber hat angegeben, dass es in der Unterkunft einen Rauchmelder gibt
- Zu den Sicherheitsvorrichtungen dieser Unterkunft gehören ein Feuerlöscher und ein Sicherheitssystem.
- Diese Unterkunft verfügt über Außenbereiche wie Balkone oder Terrassen, die möglicherweise nicht für Kinder geeignet sind. Bei Bedenken wende dich am besten vor deiner Ankunft direkt an die Unterkunft, um sicherzustellen, dass dir ein passendes Zimmer zur Verfügung gestellt wird.
- Diese Unterkunft wird professionell gereinigt.
- Ein Kind bis 4 Jahre kann im Zimmer der Eltern oder Erziehungsberechtigten kostenlos übernachten, wenn keine zusätzlichen Bettwaren angefordert werden.
- In dieser Unterkunft sind keine Haustiere gestattet, auch keine ausgebildeten Tiere wie z. B. Blindenhunde.
- Für die Parkplätze gilt eine maximale Fahrzeughöhe.
- Die Unterkunft wird professionell gereinigt.
- Aufpreis für das Frühstücksbuffet: ca. 250000 VND für Erwachsene und ca. 150000 VND für Kinder
- Gebühr für den Flughafentransfer: 800000 VND pro Fahrzeug (Einzelfahrkarte)
- Nutzungsgebühr für das Zusatzbett: 800000.0 VND pro Tag
Die oben aufgeführte Liste enthält vielleicht nicht alle Informationen. Gebühren und Kautionen enthalten eventuell keine Steuern und können sich ändern.
Beliebte Annehmlichkeiten
Parkmöglichkeiten
Flughafen-Shuttleservice
Restaurant
Pool
Business-Center
Zimmerservice
Dienstleistungen
Business-Center
Informationsschalter für Ausflüge
Chemische Reinigung
Reinigung
Bankett-Ausstattung
Geldwechsel
Safe
Geldautomat
Fahrradvermietung
Gepäckaufbewahrung
Ausgewiesene Raucherzone
Waschsalon mit Selbstbedienung
24-Hour Front Desk
Concierge Services
Aktivitäten
Pool
Tennisplätze
Garten
Golfplatz (in der Nähe)
Billard
Minigolf
Spielplatz
Kinderpool
Pool im Freien
Outdoor Fireplace
Gartenmöbel
Pool (Seasonal Outdoor)
Tischtennis
Terrasse
Fitness Center (nearby)
Allgemein
Zimmerservice
Restaurant
Nichtraucher-Zimmer
Sauna
Dampfsauna
Körperanwendungen
Gesichtsanwendungen
Kinder-Club
Lunchpakete
Familienzimmer
Beach Sun Loungers
Pool eingezäunt
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parkmöglichkeiten
Parkmöglichkeiten
Flughafen-Shuttleservice
Kostenfreies Parken
Area Shuttle (free)
Parking Onsite
Internet
Kostenloses W-LAN