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Aito Igloo & Spa Resort

294 US$

/ noche

Promedio para septiembre

Aito Igloo & Spa Resort - Image 1

Aito Igloo & Spa Resort - Habitación

Aito Igloo & Spa Resort - Habitación

Aito Igloo & Spa Resort - Vistas desde la habitación

Aito Igloo & Spa Resort - Recepción

Precios para Aito Igloo & Spa Resort

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294 US$

/ noche

Promedio para septiembre

Precios medios mensuales

En Aito Igloo & Spa Resort, los precios por noche son de 153 US$ de media en el mes más barato (agosto) y de 1070 US$ en el mes más caro (diciembre), según los últimos 12 meses.

Precio medio por noche en Aito Igloo & Spa Resort por mes, últimos 12 meses (USD)
Mes	Precio medio
enero	570 US$
febrero	612 US$
marzo	466 US$
abril	209 US$
mayo	579 US$
junio	320 US$
julio	166 US$
agosto	153 US$
septiembre	294 US$
octubre	297 US$
noviembre	406 US$
diciembre	1070 US$

Más caro: diciembre (aprox. 1070 US$)

Más barato: agosto (aprox. 153 US$)

Acerca de esta propiedad

Para un relax sin igual, nada como una visita al spa, que ofrece masajes. En tus ratos libres aprovecha las instalaciones recreativas, que incluyen una piscina cubierta y baño turco.

Ubicación

437 Seitarannantie, Rovaniemi, Finlandia

Lago Raanujärvi (14.1 millas)

Lago Iso-Vietonen (17.7 millas)

Centro de Ciencias Pilke (24.8 millas)

Casa de Lappia (24.8 millas)

Parque para perros Lainaanrannan (24.8 millas)

Museo de ciencias Arktikum (24.8 millas)

Más información sobre la ubicación

Opciones de habitación

8

Junior Suite

Detalles de la oferta

2 Camas Dobles

,

1 Cama Individual

y

2 Sofás Cama

Capacidad: 5

511 ft²

Calefacción por suelo radiante

Conexión Wi-Fi (gratuita)

Cocina

6

Aurora Nest

Detalles de la oferta

1 Cama Doble

Capacidad: 2

129 ft²

Calefacción por suelo radiante

Calefacción

Conexión Wi-Fi (gratuita)

7

Lake View Standard Room

Detalles de la oferta

2 Camas Individuales

y

1 Sofá Cama

o

1 Cama Doble Grande

y

1 Sofá Cama

Capacidad: 3

178 ft²

Calefacción por suelo radiante

Conexión Wi-Fi (gratuita)

Baño privado

9

Aurora Treehouse

Detalles de la oferta

1 Cama Doble Extragrande

y

1 Sofá Cama

o

2 Camas Individuales

y

1 Sofá Cama

Capacidad: 4

320 ft²

Calefacción por suelo radiante

Conexión Wi-Fi (gratuita)

Baño privado

6

Compact Quad Room

Detalles de la oferta

1 Cama Doble Grande

y

1 Litera

Capacidad: 4

177 ft²

Calefacción por suelo radiante

Conexión Wi-Fi (gratuita)

Baño privado

6

Habitación estándar

Detalles de la oferta

2 Camas Individuales

y

1 Sofá Cama

o

1 Cama Doble Grande

y

1 Sofá Cama

Capacidad: 3

178 ft²

Calefacción por suelo radiante

Conexión Wi-Fi (gratuita)

Baño privado

Reseñas de los huéspedes sobre Aito Igloo & Spa Resort

9

Genial

Basado en 117 comentarios verificados

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Aito Igloo & Spa Resort es un retiro escénico y remoto con iglús y casas en los árboles únicos, un spa muy alabado y un personal generalmente amable; muchos huéspedes disfrutaron de las vistas de la Aurora Boreal y apreciaron el servicio de transporte entre el resort, el aeropuerto y la ciudad.

Más información

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Opiniones de los huéspedes

Aito Igloo & Spa Resort es un retiro escénico y remoto con iglús y casas en los árboles únicos, un spa muy alabado y un personal generalmente amable; muchos huéspedes disfrutaron de las vistas de la Aurora Boreal y apreciaron el servicio de transporte entre el resort, el aeropuerto y la ciudad.

Sin embargo, varias reseñas señalan que algunas habitaciones iglú son pequeñas y tienen baños limitados dentro de la habitación, a veces sin duchas. El servicio puede ser lento o desorganizado en ocasiones, especialmente en el restaurante y durante el check-in, aunque muchos todavía encontraron al personal servicial. La comida generalmente se disfruta en la cena, mientras que la variedad del desayuno y las opciones para el almuerzo reciben comentarios mixtos. Espere una estancia tranquila y centrada en la naturaleza, con encanto y algunos fallos operativos.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Las instalaciones de spa y sauna reciben elogios por su calidad y ambiente. Algunos huéspedes señalaron problemas como piscinas no lo suficientemente calientes, horarios limitados, distancia a algunas habitaciones y indicaciones poco claras para llegar a los vestuarios.

Reseñas de huéspedes relacionadas

8

Christina

14 nov 2025

·

Se alojó 2 noches

It would have been Nice to have some fruit, cut out at the breakfest buffet. And people were sitting very close to the buffet, so it could be difficult to get the Food and juice. The spa was nice, maybe put a sign up to the locker-room(where you change before going to the spa) as we had trouble finding it and just thought it was toilets. Over all, a very fine hotel

It would have been Nice to have some fruit, cut out at the breakfest buffet. And people were sitting very close to the buffet, so it could be difficult to get the Food and juice. The spa was nice, maybe put a sign up to the locker-room(where you change before going to the spa) as we had trouble finding it and just thought it was toilets. Over all, a very fine hotel

10

Jennifer

14 dic 2025

·

Se alojó 1 noche

This an absolutely great place! The igloo tent was warm and comfortable, the restaurant great and the spa facilities were lovely. The service is lovely especially the free transportation offered. A scenic and beautiful place - quiet and recommended

This an absolutely great place! The igloo tent was warm and comfortable, the restaurant great and the spa facilities were lovely. The service is lovely especially the free transportation offered. A scenic and beautiful place - quiet and recommended

6

Evelin

15 ene 2025

·

Se alojó 1 noche

Café da manhã é ótimo e o lugar maravilhoso! O spa é incrível, mas fica muito distante dos quartos e o horário de funcionamento do spa é muito restrito.

Café da manhã é ótimo e o lugar maravilhoso! O spa é incrível, mas fica muito distante dos quartos e o horário de funcionamento do spa é muito restrito.

6

Courtney

26 feb 2025

·

Se alojó 3 noches

The igloos were a fun experience, but similar to glamping - no shower, and a compostable toilet that wasn’t changed during our 3 night stay. Our bed also was only made for the first time on our last night. There was also a carafe of water in your room that you had to refill yourself during your stay, and reception rarely had water, so it felt like it was hard to come by. Service was also not 5 star quality - they would serve multiple customers at once (instead of dealing with one issue and moving on) and then speak openly about other guests problems in front of customers. We had a 4pm check in and when we returned to reception at 5pm, we had to wait 20 mins while the staff got distracted on another guests issue before they could check our room and let us in (we arrived at the hotel at 1pm). The hotel is very remote so I’d advise bringing your own snacks, because if you miss lunch, there’s nothing to eat until dinner at 5pm. The food however was delicious and felt 5* (albeit a little pricey). We also wished the aurora bar was open more nights after dinner - they didn’t say when it would be open but is a nice place to have a drink and roast some marshmallows. The spa facilities were good and it was fairly quiet during our stay. Would recommend Baba Husky’s Husky ride as an activity - you just need to organise a transfer (you have to pay) out of the resort to nearby Santa Claus village. That was the highlight of our stay.

The igloos were a fun experience, but similar to glamping - no shower, and a compostable toilet that wasn’t changed during our 3 night stay. Our bed also was only made for the first time on our last night. There was also a carafe of water in your room that you had to refill yourself during your stay, and reception rarely had water, so it felt like it was hard to come by. Service was also not 5 star quality - they would serve multiple customers at once (instead of dealing with one issue and moving on) and then speak openly about other guests problems in front of customers. We had a 4pm check in and when we returned to reception at 5pm, we had to wait 20 mins while the staff got distracted on another guests issue before they could check our room and let us in (we arrived at the hotel at 1pm). The hotel is very remote so I’d advise bringing your own snacks, because if you miss lunch, there’s nothing to eat until dinner at 5pm. The food however was delicious and felt 5* (albeit a little pricey). We also wished the aurora bar was open more nights after dinner - they didn’t say when it would be open but is a nice place to have a drink and roast some marshmallows. The spa facilities were good and it was fairly quiet during our stay. Would recommend Baba Husky’s Husky ride as an activity - you just need to organise a transfer (you have to pay) out of the resort to nearby Santa Claus village. That was the highlight of our stay.

10

LEANDRO

18 feb 2026

·

Se alojó 1 noche

Spa é fantastico! Otimo cafe da manha e ótima acomodação. Ficamos na cabana proxima ao lago, deu para ver a aurora do quarto, um sonho realizado! Todos os funcionários sao muito prestativos.

Spa é fantastico! Otimo cafe da manha e ótima acomodação. Ficamos na cabana proxima ao lago, deu para ver a aurora do quarto, um sonho realizado! Todos os funcionários sao muito prestativos.

10

Melissanthi

26 dic 2025

·

Se alojó 1 noche

Exceptionnel Cadre magnifique Personnel extra. Spécial mention pour Georges au spa, agréable accueillant et serviable. Nous avons étés enchanté de notre séjour et du cadre magnifique de l endroit.

Exceptionnel Cadre magnifique Personnel extra. Spécial mention pour Georges au spa, agréable accueillant et serviable. Nous avons étés enchanté de notre séjour et du cadre magnifique de l endroit.

10

Murat

22 feb 2026

·

Se alojó 1 noche

Oda temiz, spa çok güzeldi. Personel ilgili ve kibardı. Odadan harika kuzey ışıklarını yatağımızda izledik. Oda biraz küçük ve içinde duş yok, wc ise kamp modeliydi. Ama yakındaki saunda duş ve wc bulunmakta. Havalimanı ve şehir merkezine ücretsiz transfer hizmeti sunması da güzeldi.

Oda temiz, spa çok güzeldi. Personel ilgili ve kibardı. Odadan harika kuzey ışıklarını yatağımızda izledik. Oda biraz küçük ve içinde duş yok, wc ise kamp modeliydi. Ama yakındaki saunda duş ve wc bulunmakta. Havalimanı ve şehir merkezine ücretsiz transfer hizmeti sunması da güzeldi.

6

Jefferson

26 dic 2025

·

Se alojó 3 noches

O Quarto muito pequeno, pelo preço cobrado o hotel não atende o padrão de 5 estrelas. Spa as piscinas não estavam com a água quente, hotel 3 estrelas.

O Quarto muito pequeno, pelo preço cobrado o hotel não atende o padrão de 5 estrelas. Spa as piscinas não estavam com a água quente, hotel 3 estrelas.

10

Edwin

27 ene 2026

·

Se alojó 3 noches

This resort exceeded all our expectations. Clean comfortable excellent hospitality. The Spa team is exceptional!

This resort exceeded all our expectations. Clean comfortable excellent hospitality. The Spa team is exceptional!

10

laila

30 ene 2026

·

Se alojó 1 noche

everything is amazing. the staff, the room, the breakfast! the spa is an amazing experience! The stay in this hotel made my trip memorable. we also saw the northen light from the hotel

everything is amazing. the staff, the room, the breakfast! the spa is an amazing experience! The stay in this hotel made my trip memorable. we also saw the northen light from the hotel

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Las habitaciones y las áreas comunes están generalmente limpias. Algunos huéspedes informaron sobre fallas en el servicio de limpieza, como la demora en la preparación de las camas y baños secos que no se limpiaban durante estancias de varias noches.

Reseñas de huéspedes relacionadas

4

Shay

5 ene 2025

·

Se alojó 4 noches

Let's start with the good. We came to see the aurora borealis and we were able to accomplish our goal. There are a few staff members that are exceptionally well and if they staffed the entire property with these three staff members and then it would be exceptional. The staff were Andrea, Tree who worked as the manager in dining and Patty the manager. The property is missing the details that make it qualify to be a 5-star. First five star properties have five star customer service and that was significantly missed at this property. For example, Manus, in the dining needs customer service training. He acted as if we were in inconvenience and was unaccommodating. Having a limit on visiting the spa facilities is insane when that's all you can really do in property and when you're paying 1400/ night. The rooms should have closet space and room for luggages. There should be room service. House keeping should make up beds daily and supply cold water in rooms. There should be a transport buggy for moving around the property in the cold. Lastly, when the Aurora is out, turn the lights down on property to make it easier for guest to see and enjoy. I was assured the property will make improvements by next year so hopefully others will have a different experience. If none of these details matter to you, you'll have a great time.

Let's start with the good. We came to see the aurora borealis and we were able to accomplish our goal. There are a few staff members that are exceptionally well and if they staffed the entire property with these three staff members and then it would be exceptional. The staff were Andrea, Tree who worked as the manager in dining and Patty the manager. The property is missing the details that make it qualify to be a 5-star. First five star properties have five star customer service and that was significantly missed at this property. For example, Manus, in the dining needs customer service training. He acted as if we were in inconvenience and was unaccommodating. Having a limit on visiting the spa facilities is insane when that's all you can really do in property and when you're paying 1400/ night. The rooms should have closet space and room for luggages. There should be room service. House keeping should make up beds daily and supply cold water in rooms. There should be a transport buggy for moving around the property in the cold. Lastly, when the Aurora is out, turn the lights down on property to make it easier for guest to see and enjoy. I was assured the property will make improvements by next year so hopefully others will have a different experience. If none of these details matter to you, you'll have a great time.

6

Courtney

26 feb 2025

·

Se alojó 3 noches

The igloos were a fun experience, but similar to glamping - no shower, and a compostable toilet that wasn’t changed during our 3 night stay. Our bed also was only made for the first time on our last night. There was also a carafe of water in your room that you had to refill yourself during your stay, and reception rarely had water, so it felt like it was hard to come by. Service was also not 5 star quality - they would serve multiple customers at once (instead of dealing with one issue and moving on) and then speak openly about other guests problems in front of customers. We had a 4pm check in and when we returned to reception at 5pm, we had to wait 20 mins while the staff got distracted on another guests issue before they could check our room and let us in (we arrived at the hotel at 1pm). The hotel is very remote so I’d advise bringing your own snacks, because if you miss lunch, there’s nothing to eat until dinner at 5pm. The food however was delicious and felt 5* (albeit a little pricey). We also wished the aurora bar was open more nights after dinner - they didn’t say when it would be open but is a nice place to have a drink and roast some marshmallows. The spa facilities were good and it was fairly quiet during our stay. Would recommend Baba Husky’s Husky ride as an activity - you just need to organise a transfer (you have to pay) out of the resort to nearby Santa Claus village. That was the highlight of our stay.

The igloos were a fun experience, but similar to glamping - no shower, and a compostable toilet that wasn’t changed during our 3 night stay. Our bed also was only made for the first time on our last night. There was also a carafe of water in your room that you had to refill yourself during your stay, and reception rarely had water, so it felt like it was hard to come by. Service was also not 5 star quality - they would serve multiple customers at once (instead of dealing with one issue and moving on) and then speak openly about other guests problems in front of customers. We had a 4pm check in and when we returned to reception at 5pm, we had to wait 20 mins while the staff got distracted on another guests issue before they could check our room and let us in (we arrived at the hotel at 1pm). The hotel is very remote so I’d advise bringing your own snacks, because if you miss lunch, there’s nothing to eat until dinner at 5pm. The food however was delicious and felt 5* (albeit a little pricey). We also wished the aurora bar was open more nights after dinner - they didn’t say when it would be open but is a nice place to have a drink and roast some marshmallows. The spa facilities were good and it was fairly quiet during our stay. Would recommend Baba Husky’s Husky ride as an activity - you just need to organise a transfer (you have to pay) out of the resort to nearby Santa Claus village. That was the highlight of our stay.

10

Murat

22 feb 2026

·

Se alojó 1 noche

Oda temiz, spa çok güzeldi. Personel ilgili ve kibardı. Odadan harika kuzey ışıklarını yatağımızda izledik. Oda biraz küçük ve içinde duş yok, wc ise kamp modeliydi. Ama yakındaki saunda duş ve wc bulunmakta. Havalimanı ve şehir merkezine ücretsiz transfer hizmeti sunması da güzeldi.

Oda temiz, spa çok güzeldi. Personel ilgili ve kibardı. Odadan harika kuzey ışıklarını yatağımızda izledik. Oda biraz küçük ve içinde duş yok, wc ise kamp modeliydi. Ama yakındaki saunda duş ve wc bulunmakta. Havalimanı ve şehir merkezine ücretsiz transfer hizmeti sunması da güzeldi.

10

Edwin

27 ene 2026

·

Se alojó 3 noches

This resort exceeded all our expectations. Clean comfortable excellent hospitality. The Spa team is exceptional!

This resort exceeded all our expectations. Clean comfortable excellent hospitality. The Spa team is exceptional!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Los iglús y las casas en los árboles únicos ofrecen estancias acogedoras con vistas impresionantes y frecuentes avistamientos de la Aurora Boreal. Algunas unidades iglú son pequeñas y tienen espacio de almacenamiento limitado y baños en la habitación limitados (a menudo sin duchas), mientras que otras categorías como las suites se sienten espaciosas.

Reseñas de huéspedes relacionadas

10

Ning Zi

9 abr 2025

·

Se alojó 1 noche

We had an amazing experience at Aito, and we highly recommend it! The spa facilities were excellent, with finnish sauna and jacuzzi. Snowmobiling was an exciting adventure that allowed us to explore the beautiful surroundings in a fun way. The lake-view igloo was simply adorable—though small, it offered stunning views and a cozy, magical atmosphere. We absolutely loved the Junior Suite. It was spacious, beautifully decorated, and felt like a true home away from home. The staff at the resort were incredibly helpful and attentive, making our stay even more enjoyable. Overall, our time at Aito was unforgettable, and we hope to return one day!

We had an amazing experience at Aito, and we highly recommend it! The spa facilities were excellent, with finnish sauna and jacuzzi. Snowmobiling was an exciting adventure that allowed us to explore the beautiful surroundings in a fun way. The lake-view igloo was simply adorable—though small, it offered stunning views and a cozy, magical atmosphere. We absolutely loved the Junior Suite. It was spacious, beautifully decorated, and felt like a true home away from home. The staff at the resort were incredibly helpful and attentive, making our stay even more enjoyable. Overall, our time at Aito was unforgettable, and we hope to return one day!

10

Jennifer

14 dic 2025

·

Se alojó 1 noche

This an absolutely great place! The igloo tent was warm and comfortable, the restaurant great and the spa facilities were lovely. The service is lovely especially the free transportation offered. A scenic and beautiful place - quiet and recommended

This an absolutely great place! The igloo tent was warm and comfortable, the restaurant great and the spa facilities were lovely. The service is lovely especially the free transportation offered. A scenic and beautiful place - quiet and recommended

4

Shay

5 ene 2025

·

Se alojó 4 noches

Let's start with the good. We came to see the aurora borealis and we were able to accomplish our goal. There are a few staff members that are exceptionally well and if they staffed the entire property with these three staff members and then it would be exceptional. The staff were Andrea, Tree who worked as the manager in dining and Patty the manager. The property is missing the details that make it qualify to be a 5-star. First five star properties have five star customer service and that was significantly missed at this property. For example, Manus, in the dining needs customer service training. He acted as if we were in inconvenience and was unaccommodating. Having a limit on visiting the spa facilities is insane when that's all you can really do in property and when you're paying 1400/ night. The rooms should have closet space and room for luggages. There should be room service. House keeping should make up beds daily and supply cold water in rooms. There should be a transport buggy for moving around the property in the cold. Lastly, when the Aurora is out, turn the lights down on property to make it easier for guest to see and enjoy. I was assured the property will make improvements by next year so hopefully others will have a different experience. If none of these details matter to you, you'll have a great time.

Let's start with the good. We came to see the aurora borealis and we were able to accomplish our goal. There are a few staff members that are exceptionally well and if they staffed the entire property with these three staff members and then it would be exceptional. The staff were Andrea, Tree who worked as the manager in dining and Patty the manager. The property is missing the details that make it qualify to be a 5-star. First five star properties have five star customer service and that was significantly missed at this property. For example, Manus, in the dining needs customer service training. He acted as if we were in inconvenience and was unaccommodating. Having a limit on visiting the spa facilities is insane when that's all you can really do in property and when you're paying 1400/ night. The rooms should have closet space and room for luggages. There should be room service. House keeping should make up beds daily and supply cold water in rooms. There should be a transport buggy for moving around the property in the cold. Lastly, when the Aurora is out, turn the lights down on property to make it easier for guest to see and enjoy. I was assured the property will make improvements by next year so hopefully others will have a different experience. If none of these details matter to you, you'll have a great time.

10

Jesper Nøhr

6 dic 2025

·

Se alojó 4 noches

Det var simpelthen et MAGISK ophold! Suveræn service, fint værelse (som dog ikke havde “forrest view”, som beskrevet, men udsigt til busk), ellers har jeg intet at sætte på stedet. Det var et fantastisk ophold - og lækker spa, hvor jeg også fik en fremragende behandling. Vi så ikke nordlys, da der var for overskyet, men dét er jo ikke hotellets skyld. Virkelig et fantastisk hotel!

Det var simpelthen et MAGISK ophold! Suveræn service, fint værelse (som dog ikke havde “forrest view”, som beskrevet, men udsigt til busk), ellers har jeg intet at sætte på stedet. Det var et fantastisk ophold - og lækker spa, hvor jeg også fik en fremragende behandling. Vi så ikke nordlys, da der var for overskyet, men dét er jo ikke hotellets skyld. Virkelig et fantastisk hotel!

10

Darren

29 dic 2024

·

Se alojó 3 noches

Amazing views in the day and even more amazing at night in the treehouse seeing the northern lights, staff very helpful and friendly, food was great, travel was an hour ish to the city and Santa Claus village

Amazing views in the day and even more amazing at night in the treehouse seeing the northern lights, staff very helpful and friendly, food was great, travel was an hour ish to the city and Santa Claus village

6

Courtney

26 feb 2025

·

Se alojó 3 noches

The igloos were a fun experience, but similar to glamping - no shower, and a compostable toilet that wasn’t changed during our 3 night stay. Our bed also was only made for the first time on our last night. There was also a carafe of water in your room that you had to refill yourself during your stay, and reception rarely had water, so it felt like it was hard to come by. Service was also not 5 star quality - they would serve multiple customers at once (instead of dealing with one issue and moving on) and then speak openly about other guests problems in front of customers. We had a 4pm check in and when we returned to reception at 5pm, we had to wait 20 mins while the staff got distracted on another guests issue before they could check our room and let us in (we arrived at the hotel at 1pm). The hotel is very remote so I’d advise bringing your own snacks, because if you miss lunch, there’s nothing to eat until dinner at 5pm. The food however was delicious and felt 5* (albeit a little pricey). We also wished the aurora bar was open more nights after dinner - they didn’t say when it would be open but is a nice place to have a drink and roast some marshmallows. The spa facilities were good and it was fairly quiet during our stay. Would recommend Baba Husky’s Husky ride as an activity - you just need to organise a transfer (you have to pay) out of the resort to nearby Santa Claus village. That was the highlight of our stay.

The igloos were a fun experience, but similar to glamping - no shower, and a compostable toilet that wasn’t changed during our 3 night stay. Our bed also was only made for the first time on our last night. There was also a carafe of water in your room that you had to refill yourself during your stay, and reception rarely had water, so it felt like it was hard to come by. Service was also not 5 star quality - they would serve multiple customers at once (instead of dealing with one issue and moving on) and then speak openly about other guests problems in front of customers. We had a 4pm check in and when we returned to reception at 5pm, we had to wait 20 mins while the staff got distracted on another guests issue before they could check our room and let us in (we arrived at the hotel at 1pm). The hotel is very remote so I’d advise bringing your own snacks, because if you miss lunch, there’s nothing to eat until dinner at 5pm. The food however was delicious and felt 5* (albeit a little pricey). We also wished the aurora bar was open more nights after dinner - they didn’t say when it would be open but is a nice place to have a drink and roast some marshmallows. The spa facilities were good and it was fairly quiet during our stay. Would recommend Baba Husky’s Husky ride as an activity - you just need to organise a transfer (you have to pay) out of the resort to nearby Santa Claus village. That was the highlight of our stay.

10

LEANDRO

18 feb 2026

·

Se alojó 1 noche

Spa é fantastico! Otimo cafe da manha e ótima acomodação. Ficamos na cabana proxima ao lago, deu para ver a aurora do quarto, um sonho realizado! Todos os funcionários sao muito prestativos.

Spa é fantastico! Otimo cafe da manha e ótima acomodação. Ficamos na cabana proxima ao lago, deu para ver a aurora do quarto, um sonho realizado! Todos os funcionários sao muito prestativos.

10

Murat

22 feb 2026

·

Se alojó 1 noche

Oda temiz, spa çok güzeldi. Personel ilgili ve kibardı. Odadan harika kuzey ışıklarını yatağımızda izledik. Oda biraz küçük ve içinde duş yok, wc ise kamp modeliydi. Ama yakındaki saunda duş ve wc bulunmakta. Havalimanı ve şehir merkezine ücretsiz transfer hizmeti sunması da güzeldi.

Oda temiz, spa çok güzeldi. Personel ilgili ve kibardı. Odadan harika kuzey ışıklarını yatağımızda izledik. Oda biraz küçük ve içinde duş yok, wc ise kamp modeliydi. Ama yakındaki saunda duş ve wc bulunmakta. Havalimanı ve şehir merkezine ücretsiz transfer hizmeti sunması da güzeldi.

8

Simona

15 mar 2025

·

Se alojó 1 noche

Great day and night spent at the Aito Igloo Resort in the quite and beautiful landscape surrounded by snow, the forest and the lake. Very nice the spa formula included in the accomodation. We also had the possibility to have a dinner inside the restaurant and it was delicious. I suggest to improve the toilet space in the Igloo since it's quite small and difficult to be used.

Great day and night spent at the Aito Igloo Resort in the quite and beautiful landscape surrounded by snow, the forest and the lake. Very nice the spa formula included in the accomodation. We also had the possibility to have a dinner inside the restaurant and it was delicious. I suggest to improve the toilet space in the Igloo since it's quite small and difficult to be used.

10

Lasheea S

24 mar 2025

·

Se alojó 1 noche

The property is SO SERENE! I loved everything about this space! I stayed in the treehouse and loved the aesthetic! The spa is great! The staff is very accommodating and friendly. I saw the Auroras for hours! I plan to continue visiting to come unplug and reset annually!

The property is SO SERENE! I loved everything about this space! I stayed in the treehouse and loved the aesthetic! The spa is great! The staff is very accommodating and friendly. I saw the Auroras for hours! I plan to continue visiting to come unplug and reset annually!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal es ampliamente descrito como amable y acogedor, y el servicio de transporte es apreciado. Sin embargo, las operaciones pueden ser lentas o desorganizadas, especialmente en el restaurante y en el check-in, y algunos huéspedes percibieron una supervisión gerencial limitada.

Reseñas de huéspedes relacionadas

10

??

29 nov 2024

·

Se alojó 2 noches

The service at the restaurant was extremely slow, and there weren’t any quick-to-serve menu options available. It seemed that all the other customers around were also upset, suggesting the need for an overall review of the restaurant’s operations. Introducing faster-to-prepare dishes and improving staff efficiency would likely help address these issues.

The service at the restaurant was extremely slow, and there weren’t any quick-to-serve menu options available. It seemed that all the other customers around were also upset, suggesting the need for an overall review of the restaurant’s operations. Introducing faster-to-prepare dishes and improving staff efficiency would likely help address these issues.

10

Jennifer

14 dic 2025

·

Se alojó 1 noche

This an absolutely great place! The igloo tent was warm and comfortable, the restaurant great and the spa facilities were lovely. The service is lovely especially the free transportation offered. A scenic and beautiful place - quiet and recommended

This an absolutely great place! The igloo tent was warm and comfortable, the restaurant great and the spa facilities were lovely. The service is lovely especially the free transportation offered. A scenic and beautiful place - quiet and recommended

4

Shay

5 ene 2025

·

Se alojó 4 noches

Let's start with the good. We came to see the aurora borealis and we were able to accomplish our goal. There are a few staff members that are exceptionally well and if they staffed the entire property with these three staff members and then it would be exceptional. The staff were Andrea, Tree who worked as the manager in dining and Patty the manager. The property is missing the details that make it qualify to be a 5-star. First five star properties have five star customer service and that was significantly missed at this property. For example, Manus, in the dining needs customer service training. He acted as if we were in inconvenience and was unaccommodating. Having a limit on visiting the spa facilities is insane when that's all you can really do in property and when you're paying 1400/ night. The rooms should have closet space and room for luggages. There should be room service. House keeping should make up beds daily and supply cold water in rooms. There should be a transport buggy for moving around the property in the cold. Lastly, when the Aurora is out, turn the lights down on property to make it easier for guest to see and enjoy. I was assured the property will make improvements by next year so hopefully others will have a different experience. If none of these details matter to you, you'll have a great time.

Let's start with the good. We came to see the aurora borealis and we were able to accomplish our goal. There are a few staff members that are exceptionally well and if they staffed the entire property with these three staff members and then it would be exceptional. The staff were Andrea, Tree who worked as the manager in dining and Patty the manager. The property is missing the details that make it qualify to be a 5-star. First five star properties have five star customer service and that was significantly missed at this property. For example, Manus, in the dining needs customer service training. He acted as if we were in inconvenience and was unaccommodating. Having a limit on visiting the spa facilities is insane when that's all you can really do in property and when you're paying 1400/ night. The rooms should have closet space and room for luggages. There should be room service. House keeping should make up beds daily and supply cold water in rooms. There should be a transport buggy for moving around the property in the cold. Lastly, when the Aurora is out, turn the lights down on property to make it easier for guest to see and enjoy. I was assured the property will make improvements by next year so hopefully others will have a different experience. If none of these details matter to you, you'll have a great time.

6

Courtney

26 feb 2025

·

Se alojó 3 noches

The igloos were a fun experience, but similar to glamping - no shower, and a compostable toilet that wasn’t changed during our 3 night stay. Our bed also was only made for the first time on our last night. There was also a carafe of water in your room that you had to refill yourself during your stay, and reception rarely had water, so it felt like it was hard to come by. Service was also not 5 star quality - they would serve multiple customers at once (instead of dealing with one issue and moving on) and then speak openly about other guests problems in front of customers. We had a 4pm check in and when we returned to reception at 5pm, we had to wait 20 mins while the staff got distracted on another guests issue before they could check our room and let us in (we arrived at the hotel at 1pm). The hotel is very remote so I’d advise bringing your own snacks, because if you miss lunch, there’s nothing to eat until dinner at 5pm. The food however was delicious and felt 5* (albeit a little pricey). We also wished the aurora bar was open more nights after dinner - they didn’t say when it would be open but is a nice place to have a drink and roast some marshmallows. The spa facilities were good and it was fairly quiet during our stay. Would recommend Baba Husky’s Husky ride as an activity - you just need to organise a transfer (you have to pay) out of the resort to nearby Santa Claus village. That was the highlight of our stay.

The igloos were a fun experience, but similar to glamping - no shower, and a compostable toilet that wasn’t changed during our 3 night stay. Our bed also was only made for the first time on our last night. There was also a carafe of water in your room that you had to refill yourself during your stay, and reception rarely had water, so it felt like it was hard to come by. Service was also not 5 star quality - they would serve multiple customers at once (instead of dealing with one issue and moving on) and then speak openly about other guests problems in front of customers. We had a 4pm check in and when we returned to reception at 5pm, we had to wait 20 mins while the staff got distracted on another guests issue before they could check our room and let us in (we arrived at the hotel at 1pm). The hotel is very remote so I’d advise bringing your own snacks, because if you miss lunch, there’s nothing to eat until dinner at 5pm. The food however was delicious and felt 5* (albeit a little pricey). We also wished the aurora bar was open more nights after dinner - they didn’t say when it would be open but is a nice place to have a drink and roast some marshmallows. The spa facilities were good and it was fairly quiet during our stay. Would recommend Baba Husky’s Husky ride as an activity - you just need to organise a transfer (you have to pay) out of the resort to nearby Santa Claus village. That was the highlight of our stay.

10

LEANDRO

18 feb 2026

·

Se alojó 1 noche

Spa é fantastico! Otimo cafe da manha e ótima acomodação. Ficamos na cabana proxima ao lago, deu para ver a aurora do quarto, um sonho realizado! Todos os funcionários sao muito prestativos.

Spa é fantastico! Otimo cafe da manha e ótima acomodação. Ficamos na cabana proxima ao lago, deu para ver a aurora do quarto, um sonho realizado! Todos os funcionários sao muito prestativos.

10

Ole

25 ene 2026

·

Se alojó 4 noches

The whole atmosphere was fantastic. Service was spot on, food very nice and the ambiance was tip top

The whole atmosphere was fantastic. Service was spot on, food very nice and the ambiance was tip top

10

Murat

22 feb 2026

·

Se alojó 1 noche

Oda temiz, spa çok güzeldi. Personel ilgili ve kibardı. Odadan harika kuzey ışıklarını yatağımızda izledik. Oda biraz küçük ve içinde duş yok, wc ise kamp modeliydi. Ama yakındaki saunda duş ve wc bulunmakta. Havalimanı ve şehir merkezine ücretsiz transfer hizmeti sunması da güzeldi.

Oda temiz, spa çok güzeldi. Personel ilgili ve kibardı. Odadan harika kuzey ışıklarını yatağımızda izledik. Oda biraz küçük ve içinde duş yok, wc ise kamp modeliydi. Ama yakındaki saunda duş ve wc bulunmakta. Havalimanı ve şehir merkezine ücretsiz transfer hizmeti sunması da güzeldi.

8

Rouja

15 feb 2025

·

Se alojó 3 noches

The location was superb and so were the facilities. However, there is no management to guide the young staff left alone to run the hotel.....there is also more to be done on clearly stating the local activities and prices....the restaurant menu, especially lunch need to be a more varied if you are staying for more than two days. Airport pickup is chaotic and overal management needs to be improved.

The location was superb and so were the facilities. However, there is no management to guide the young staff left alone to run the hotel.....there is also more to be done on clearly stating the local activities and prices....the restaurant menu, especially lunch need to be a more varied if you are staying for more than two days. Airport pickup is chaotic and overal management needs to be improved.

10

Michael

21 ene 2026

·

Se alojó 1 noche

Superb facilities and fabulous staff.

Superb facilities and fabulous staff.

10

Edwin

27 ene 2026

·

Se alojó 3 noches

This resort exceeded all our expectations. Clean comfortable excellent hospitality. The Spa team is exceptional!

This resort exceeded all our expectations. Clean comfortable excellent hospitality. The Spa team is exceptional!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

El entorno remoto de bosque y lago es pintoresco y tranquilo, a unos 45 minutos de la ciudad, por lo que es necesario planificar los traslados o el transporte. Muchos huéspedes lo eligieron y experimentaron para observar la Aurora Boreal.

Reseñas de huéspedes relacionadas

8

Toni

17 nov 2025

·

Se alojó 4 noches

Schönes Resort mit einzigartigen Zimmern. Das Personal an der Rezeption ist zuvorkommend und hilfsbereit. Man ist auf Shuttleservice angewiesen da unter 45 Minuten nichts im Umkreis liegt. Diese muss man aufgrund begrenzter Plätze frühzeitig buchen oder ein Taxi ordern. Das Frühstück entsprach nicht den Erwartungen. Das Essen war kalt und das Personal unaufmerksam. Beim Mittagessen zeigte das Personal ebenso wenig Aufmerksamkeit.

Schönes Resort mit einzigartigen Zimmern. Das Personal an der Rezeption ist zuvorkommend und hilfsbereit. Man ist auf Shuttleservice angewiesen da unter 45 Minuten nichts im Umkreis liegt. Diese muss man aufgrund begrenzter Plätze frühzeitig buchen oder ein Taxi ordern. Das Frühstück entsprach nicht den Erwartungen. Das Essen war kalt und das Personal unaufmerksam. Beim Mittagessen zeigte das Personal ebenso wenig Aufmerksamkeit.

10

Jennifer

14 dic 2025

·

Se alojó 1 noche

This an absolutely great place! The igloo tent was warm and comfortable, the restaurant great and the spa facilities were lovely. The service is lovely especially the free transportation offered. A scenic and beautiful place - quiet and recommended

This an absolutely great place! The igloo tent was warm and comfortable, the restaurant great and the spa facilities were lovely. The service is lovely especially the free transportation offered. A scenic and beautiful place - quiet and recommended

10

tim

13 nov 2025

·

Se alojó 2 noches

Just a beautiful property in a stunning location

Just a beautiful property in a stunning location

10

Darren

29 dic 2024

·

Se alojó 3 noches

Amazing views in the day and even more amazing at night in the treehouse seeing the northern lights, staff very helpful and friendly, food was great, travel was an hour ish to the city and Santa Claus village

Amazing views in the day and even more amazing at night in the treehouse seeing the northern lights, staff very helpful and friendly, food was great, travel was an hour ish to the city and Santa Claus village

8

Jennifer

4 may 2025

·

Se alojó 1 noche

I loved the staff and the spa side away from the desk was great as was the food. I saw the Northern Lights which was the main reason I chose this remote location.

I loved the staff and the spa side away from the desk was great as was the food. I saw the Northern Lights which was the main reason I chose this remote location.

10

Geneviève

19 nov 2025

·

Se alojó 2 noches

Un site vraiment extraordinaire avec une très belle offre d'activité et du personnel très sympatique. J'ai beaucoup aimé la présence des rennes sur le site ainsi que les installations de sauna et spa qui sont aussi très agréable.

Un site vraiment extraordinaire avec une très belle offre d'activité et du personnel très sympatique. J'ai beaucoup aimé la présence des rennes sur le site ainsi que les installations de sauna et spa qui sont aussi très agréable.

10

Hsieh

10 mar 2025

·

Se alojó 3 noches

Super Good overall. Did the Husky self drive, it was great with a great Husky farm: Matara Creek. Hotel was great overall, Spa, breakfast, services. I recommend to drive or to plan your activities with the hotel as this is 45 min from the city center.

Super Good overall. Did the Husky self drive, it was great with a great Husky farm: Matara Creek. Hotel was great overall, Spa, breakfast, services. I recommend to drive or to plan your activities with the hotel as this is 45 min from the city center.

10

Jenna

28 nov 2025

·

Se alojó 1 noche

Overall really good resort starting out. Can get lots of Northern lights opportunities and scenery is gorgeous.

Overall really good resort starting out. Can get lots of Northern lights opportunities and scenery is gorgeous.

8

Simona

15 mar 2025

·

Se alojó 1 noche

Great day and night spent at the Aito Igloo Resort in the quite and beautiful landscape surrounded by snow, the forest and the lake. Very nice the spa formula included in the accomodation. We also had the possibility to have a dinner inside the restaurant and it was delicious. I suggest to improve the toilet space in the Igloo since it's quite small and difficult to be used.

Great day and night spent at the Aito Igloo Resort in the quite and beautiful landscape surrounded by snow, the forest and the lake. Very nice the spa formula included in the accomodation. We also had the possibility to have a dinner inside the restaurant and it was delicious. I suggest to improve the toilet space in the Igloo since it's quite small and difficult to be used.

10

Lasheea S

24 mar 2025

·

Se alojó 1 noche

The property is SO SERENE! I loved everything about this space! I stayed in the treehouse and loved the aesthetic! The spa is great! The staff is very accommodating and friendly. I saw the Auroras for hours! I plan to continue visiting to come unplug and reset annually!

The property is SO SERENE! I loved everything about this space! I stayed in the treehouse and loved the aesthetic! The spa is great! The staff is very accommodating and friendly. I saw the Auroras for hours! I plan to continue visiting to come unplug and reset annually!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

La cena suele ser muy elogiada, pero la variedad del desayuno y el flujo del buffet reciben comentarios mixtos, y las opciones para el almuerzo pueden sentirse limitadas. El servicio del restaurante es frecuentemente lento.

Reseñas de huéspedes relacionadas

10

Mary

4 dic 2024

·

Se alojó 1 noche

It's a Wonderful Gem hidden in Lapland. The front staff was very friendly and helpful. The spa was amazing, relaxing, and beautiful. The salmon soup for lunch was amazing and delicious. The fine dining was a bit understaffed, but the staff was lovely and made up for the long wait. We enjoyed the Aurora Tree House—it was beautiful. Our tip would be to add some amenities to the hotel room, like a vanity set, dental set, etc. We loved this place!

It's a Wonderful Gem hidden in Lapland. The front staff was very friendly and helpful. The spa was amazing, relaxing, and beautiful. The salmon soup for lunch was amazing and delicious. The fine dining was a bit understaffed, but the staff was lovely and made up for the long wait. We enjoyed the Aurora Tree House—it was beautiful. Our tip would be to add some amenities to the hotel room, like a vanity set, dental set, etc. We loved this place!

10

??

29 nov 2024

·

Se alojó 2 noches

The service at the restaurant was extremely slow, and there weren’t any quick-to-serve menu options available. It seemed that all the other customers around were also upset, suggesting the need for an overall review of the restaurant’s operations. Introducing faster-to-prepare dishes and improving staff efficiency would likely help address these issues.

The service at the restaurant was extremely slow, and there weren’t any quick-to-serve menu options available. It seemed that all the other customers around were also upset, suggesting the need for an overall review of the restaurant’s operations. Introducing faster-to-prepare dishes and improving staff efficiency would likely help address these issues.

8

Akile

21 ene 2026

·

Se alojó 4 noches

Simple breakfast not a great variety to choose from. Evening meals were great.

Simple breakfast not a great variety to choose from. Evening meals were great.

10

Orane

5 nov 2025

·

Se alojó 1 noche

l'igloo était très bien, le petit déjeuner parfait et le spa merveilleux

l'igloo était très bien, le petit déjeuner parfait et le spa merveilleux

8

Toni

17 nov 2025

·

Se alojó 4 noches

Schönes Resort mit einzigartigen Zimmern. Das Personal an der Rezeption ist zuvorkommend und hilfsbereit. Man ist auf Shuttleservice angewiesen da unter 45 Minuten nichts im Umkreis liegt. Diese muss man aufgrund begrenzter Plätze frühzeitig buchen oder ein Taxi ordern. Das Frühstück entsprach nicht den Erwartungen. Das Essen war kalt und das Personal unaufmerksam. Beim Mittagessen zeigte das Personal ebenso wenig Aufmerksamkeit.

Schönes Resort mit einzigartigen Zimmern. Das Personal an der Rezeption ist zuvorkommend und hilfsbereit. Man ist auf Shuttleservice angewiesen da unter 45 Minuten nichts im Umkreis liegt. Diese muss man aufgrund begrenzter Plätze frühzeitig buchen oder ein Taxi ordern. Das Frühstück entsprach nicht den Erwartungen. Das Essen war kalt und das Personal unaufmerksam. Beim Mittagessen zeigte das Personal ebenso wenig Aufmerksamkeit.

10

LEANDRO

18 feb 2026

·

Se alojó 1 noche

Spa é fantastico! Otimo cafe da manha e ótima acomodação. Ficamos na cabana proxima ao lago, deu para ver a aurora do quarto, um sonho realizado! Todos os funcionários sao muito prestativos.

Spa é fantastico! Otimo cafe da manha e ótima acomodação. Ficamos na cabana proxima ao lago, deu para ver a aurora do quarto, um sonho realizado! Todos os funcionários sao muito prestativos.

10

Ole

25 ene 2026

·

Se alojó 4 noches

The whole atmosphere was fantastic. Service was spot on, food very nice and the ambiance was tip top

The whole atmosphere was fantastic. Service was spot on, food very nice and the ambiance was tip top

8

Eric

22 mar 2025

·

Se alojó 2 noches

Good but not great. Some things were excellent but the excessive light pollution from the hotel and the excessive amounts of light diminished the aurora experience. Even all the way on the lake the bright lights of the resort spilled excessive light pollution for what is otherwise an extremely dark area. The treehouse was very fun, dinner was good but slow.

Good but not great. Some things were excellent but the excessive light pollution from the hotel and the excessive amounts of light diminished the aurora experience. Even all the way on the lake the bright lights of the resort spilled excessive light pollution for what is otherwise an extremely dark area. The treehouse was very fun, dinner was good but slow.

8

Simona

15 mar 2025

·

Se alojó 1 noche

Great day and night spent at the Aito Igloo Resort in the quite and beautiful landscape surrounded by snow, the forest and the lake. Very nice the spa formula included in the accomodation. We also had the possibility to have a dinner inside the restaurant and it was delicious. I suggest to improve the toilet space in the Igloo since it's quite small and difficult to be used.

Great day and night spent at the Aito Igloo Resort in the quite and beautiful landscape surrounded by snow, the forest and the lake. Very nice the spa formula included in the accomodation. We also had the possibility to have a dinner inside the restaurant and it was delicious. I suggest to improve the toilet space in the Igloo since it's quite small and difficult to be used.

8

Hugo

5 mar 2025

·

Se alojó 1 noche

It's great that they offer transfer to and from the resort, the resort is beautiful and the spa is very good. The only downside was the food at dinner, very poor presentation and not very tasty.

It's great that they offer transfer to and from the resort, the resort is beautiful and the spa is very good. The only downside was the food at dinner, very poor presentation and not very tasty.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

10

Nieves

2 mar 2026

·

Se alojó 1 noche

Todo mega encantado. Las instalaciones , el entorno , el trato del personal. Volvería sin dudarlo

Todo mega encantado. Las instalaciones , el entorno , el trato del personal. Volvería sin dudarlo

10

MIGUEL ANGEL

7 feb 2026

·

Se alojó 2 noches

Es un lugar hermoso, la habitación aunque pequeña, bastante cómoda y con todo lo necesario para disfrutar la estancia. La comida en el restaurante súper deliciosa, el desayuno que estaba incluido también bastante rico y variado. Todo nos gustó mucho, volveríamos a quedarnos ahí sin duda.

Es un lugar hermoso, la habitación aunque pequeña, bastante cómoda y con todo lo necesario para disfrutar la estancia. La comida en el restaurante súper deliciosa, el desayuno que estaba incluido también bastante rico y variado. Todo nos gustó mucho, volveríamos a quedarnos ahí sin duda.

10

Jan

22 jul 2026

·

Se alojó 2 noches

Hotellet var rent og pænt. Det var ekstremt øde og i flotte omgivelse. Stille og Ro er det vigtige ord. Maden var dejlig, simpel og god. Vi besøgte stedet om sommeren, det er et hotel med fokus på vinter.

Hotellet var rent og pænt. Det var ekstremt øde og i flotte omgivelse. Stille og Ro er det vigtige ord. Maden var dejlig, simpel og god. Vi besøgte stedet om sommeren, det er et hotel med fokus på vinter.

10

Alexia

13 may 2026

·

Se alojó 2 noches

I had a great time, I enjoyed the spa and other amenities daily. The raindeers were adorable, the views were amazing and I truly enjoyed my time there.

I had a great time, I enjoyed the spa and other amenities daily. The raindeers were adorable, the views were amazing and I truly enjoyed my time there.

6

magali

7 abr 2026

·

Se alojó 1 noche

I am writing to express my disappointment with my recent stay at this hotel. We paid €753 for one night, including spa access, and were surprised to learn that hotel guests are limited to only two hours per day in the spa (sauna and jacuzzi), and that access requires booking a specific time slot. This restriction was neither clearly communicated in advance nor aligned with the expectations for a five-star hotel experience. It is unreasonable to apply the same limitations to overnight guests as to external visitors who only pay for spa access. Additionally, the quality of the dinner was extremely poor and far below the standards expected from a five-star establishment. While breakfast was acceptable, the dinner experience was disappointing. As someone who stays regularly in five-star hotels worldwide, I have never encountered such low food quality. We also had an issue with the massage service. My mother arrived one minute before her scheduled appointment, yet the therapist started late and kept her waiting for approximately 10 minutes. Despite this delay on the therapist’s part, the session still ended at the originally scheduled time, resulting in her losing about one-third of the treatment she paid for (approximately €28.33 in value). No compensation or adjustment was offered. Overall, the combination of restricted spa access, poor food quality, and unprofessional handling of the massage appointment made this stay far below expectations.

I am writing to express my disappointment with my recent stay at this hotel. We paid €753 for one night, including spa access, and were surprised to learn that hotel guests are limited to only two hours per day in the spa (sauna and jacuzzi), and that access requires booking a specific time slot. This restriction was neither clearly communicated in advance nor aligned with the expectations for a five-star hotel experience. It is unreasonable to apply the same limitations to overnight guests as to external visitors who only pay for spa access. Additionally, the quality of the dinner was extremely poor and far below the standards expected from a five-star establishment. While breakfast was acceptable, the dinner experience was disappointing. As someone who stays regularly in five-star hotels worldwide, I have never encountered such low food quality. We also had an issue with the massage service. My mother arrived one minute before her scheduled appointment, yet the therapist started late and kept her waiting for approximately 10 minutes. Despite this delay on the therapist’s part, the session still ended at the originally scheduled time, resulting in her losing about one-third of the treatment she paid for (approximately €28.33 in value). No compensation or adjustment was offered. Overall, the combination of restricted spa access, poor food quality, and unprofessional handling of the massage appointment made this stay far below expectations.

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 16:00 a 21:30

Antes de la(s) 11:00

Interesante

Políticas e información adicionales sobre esta propiedad.

Extras opcionales

Servicios adicionales de pago que puedes solicitar.

¿Tienes una pregunta?

Las respuestas instantáneas de IA se basan en la información del hotel.

Precios para las próximas fechas

septiembre 2026

DO	LU	MA	MI	JU	VI	SA
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $185
20 $160	21 $159	22 $160	23 $160	24 $160	25	26 $179
27 $160	28 $160	29 $160	30 $163

octubre 2026

Más barato

Más caro

Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.

2026-09-19: 184.83272742309572USD
2026-09-20: 159.68731529235842USD
2026-09-21: 159.49585859069825USD
2026-09-22: 159.66730032043458USD
2026-09-23: 159.53378538513184USD
2026-09-24: 159.5033422973633USD
2026-09-25: NO DATA
2026-09-26: 179.42609111938478USD
2026-09-27: 159.5151900390625USD
2026-09-28: 159.94689650878908USD
2026-09-29: 159.65159680480957USD
2026-09-30: 163.03589721069338USD
2026-10-01: 225.21135591735842USD
2026-10-02: 232.59111442260743USD
2026-10-03: 227.4338941131592USD
2026-10-04: 209.11744318237305USD
2026-10-05: 214.76091163635255USD
2026-10-06: 223.06456615295411USD
2026-10-07: 214.76091163635255USD
2026-10-08: 223.06456615295411USD
2026-10-09: 214.76091163635255USD
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