Is parking available at the property?

Free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee of approximately NPR 2500 for adults and NPR 1250 for children.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

The standard check-in time is 10:00 AM and check-out time is 1:00 PM. Early check-in and late check-out are available for a fee of NPR 4000, subject to availability.

Are airport shuttle services available?

A roundtrip airport shuttle is provided for a surcharge of NPR 4500 per room (one-way) and NPR 1000 per child (one-way, ages 6 to 18).

What accessibility features does the property offer?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

What is the location of the property in relation to key landmarks?

The property is centrally located in Kathmandu, within a 10-minute drive of Pashupatinath Temple and Boudhanath, and is 0.4 mi (0.6 km) from Ballys Casino and 0.5 mi (0.8 km) from the Garden of Dreams.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available. The pool is seasonal and operational hours are not specified.

What are the hotel's policies for guests staying with children?

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of NPR 5500 per day, and advance request or confirmation is required.

Hotel Shanker-Palatial Heritage Kathmandu

Average nightly price at Hotel Shanker-Palatial Heritage Kathmandu by month, last 12 months (USD)
Month	Average price
January	US$62
February	US$66
March	US$66
April	US$70
May	US$72
June	US$60
July	US$59
August	US$58
September	US$65
October	US$87
November	US$96
December	US$60

What guests think

At Hotel Shanker-Palatial Heritage Kathmandu, guests praise the beautiful heritage palace setting with tranquil gardens and pool, friendly and helpful staff, and excellent breakfasts and dining, while noting some dated rooms, small bathrooms, and occasional maintenance or noise issues.

The location is central and walkable to sights like Thamel, yet the large compound feels quiet and safe despite the busy streets outside. Service is widely described as warm and accommodating, though a few guests mention aloof front-desk interactions or problems with room allocation. Facilities highlight the pool, bar, and gardens, and the spa sees praise. Expect a characterful, relaxing stay in a historic property rather than a modern luxury hotel.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The gardens and outdoor pool are standout features, and the spa is appreciated; the bar and pool bar are popular spots. Some facilities feel dated, but the grounds provide a peaceful retreat from the city.

Related guest reviews

10

steve d

27 Oct 2024

·

Stayed 1 night

Hotel Shanker is a oasis of tranquility in the crazy, exciting city of Kathmandu. Its 15mins walk to the tourist, shopping, social hub of Thamel and walk to Durbar square is possible. The hotel is and old Rana residence and is a very special building. Beautiful reception, staircase and comfortable, spacious rooms. We loved the huge chouce at buffet breakfast and we ate many times at the hotel where prices are reasonable. If you want to be in the middle of the craziness, this isnt the hotel for you. But if you, like us, want a calm, cool place to really relax after a hot, crazy day in the centre, then the pool area and hotel comforts are just the job. I LOVED this hotel and after sightseeing and culture overload, really felt that i was on a pool holiday. Coming back here after our trek was such a treat.

10

Pukar

22 Sept 2025

·

Stayed 1 night

Amazing place , the bar is great . Good breakfast

10

Sameen

12 Dec 2023

·

Stayed 1 night

This is a beautiful hotel. Our friend got married here as well. It is a hot spot for weddings. There is always one going on. The staff was very helpful and kind. Our booked room had ants in it, so they upgraded us to a better room. The new room had a little bit of a dust problem, but it still a beautiful room and we thoroughly enjoyed our stay. Breakfast was great too! Definitely recommend.

8

Stephen

28 Nov 2023

·

Stayed 3 nights

The property is nice but it is also a bit tired. Staff were excellent, breakfast good but the rooms are older and bathrooms could do with modernising. Spa is good but gym literally has one treadmill and one other machine so probably doesn’t need to be called a gym. No real issues and good value for money

10

Marie

4 Sept 2025

·

Stayed 3 nights

Unique hotell with very friendly staff. Pool area and garden outstanding!

10

patricia

24 Nov 2024

·

Stayed 1 night

The beautiful garden and quiet swimming pool area A sanctuary in a very busy noisy city

10

Merlie

21 Nov 2025

·

Stayed 1 night

The staff are responsive, helpful and friendly. Outdoor pool is nice area to hang out. The hotel is ,surrounded by busy streets but tucked-in a privately in a large compound that makes it quiet and safe place.

10

Robert

1 Jun 2024

·

Stayed 7 nights

Beautiful gardens with mature trees filled with birds, outdoor swimming pool, spa amenities, and within easy walking distance to Narayanhiti, Thamel, and even Hanuman Dhoka. The garden blocks all noise from the busy traffic nearby.

10

Mark

19 Nov 2023

·

Stayed 4 nights

This hotel is a little oasis in Kathmandu. With beautiful gardens and a nice pool with bar and food service, it was the perfect home base to explore the area. The hotel is historic and in the process of upgrading, but they have a way to go. The red carpets in the hallways are really worn and dated and really need to go asap. Get a room on an upper floor, those have been renovated. Other than that the food is good and reasonable, I ate all my meals there for four days. Staff is fun and friendly.

10

Martin

17 Oct 2024

·

Stayed 3 nights

Having been a former palace for one of the ruling families, the ambience is very special and sets aside Shanker Hotel from other hotel. It has a beautiful park-like greenery with a pool. Tough it is very close to the city centre, it is totally quiet and peaceful. This was my third visit

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Cleanliness

Many reviews describe rooms and bathrooms as very clean or spotless. A few report issues such as hair or insects, occasional dust, and cigarette smells in some areas.

Related guest reviews

10

Timothy

27 Jun 2024

·

Stayed 1 night

Good hotel. Central. Clean and pool is nice.

10

Sameen

12 Dec 2023

·

Stayed 1 night

This is a beautiful hotel. Our friend got married here as well. It is a hot spot for weddings. There is always one going on. The staff was very helpful and kind. Our booked room had ants in it, so they upgraded us to a better room. The new room had a little bit of a dust problem, but it still a beautiful room and we thoroughly enjoyed our stay. Breakfast was great too! Definitely recommend.

10

Rosalind

29 Oct 2024

·

Stayed 4 nights

We enjoyed 4 nights here. The staff were absolutely lovely. Always greeted with a smile and always willing to help with any request. The room was very clean and comfortable. The breakfast varried and good quality. The pool area was very relaxing and free towels and changing facilities provided. On the final morning we were unfortunately unable to have breakfast as our flight time was changed. This was no problem for the staff who provided a lovely breakfast for us all to take with us at 5.30am. A porter was also waiting to take our bags from the bedroom without even requesting this. An excellent experience, thank you lovely Hotel Shanker staff.

10

Shawn

30 Sept 2025

·

Stayed 2 nights

A beautiful stay. Would highly recommend. It was the perfect place for us to relax for a few days after our Everest Base Camp Trek. The hotel is immaculate, very clean and five ⭐⭐⭐ ⭐⭐ service and hospitality. Thank you

10

Michelle

4 Jun 2024

·

Stayed 3 nights

Great staff and clean rooms and bathrooms. Amazing options for the breakfast buffet. The area is walkable to great shopping and restaurants.

10

Sheshaprasad

14 Sept 2025

·

Stayed 3 nights

The hotel is clean. It looks royal and it has a good restaurant. The breakfast spread is really wonderful. It has a collection of Indian continental sushi, Italian, and other cuisines. I highly recommend this hotel for anyone visiting Kathmandu Nepal. The staff is very friendly and they go out of their way to help anyone that is there as a guest.

10

Mary

24 Oct 2025

·

Stayed 1 night

Hotel was a beautiful heritage building. Because of this expect small bathrooms but they were perfectly adequate and spotless. Majority of staff with amazing and so friendly and went out of their way to assist. Only staff I found rude and dismissive were the front reception staff who give you the feeling that you weren’t good enough to stay there. Security staff dining and pool staff were all brilliant

8

marc

1 Jan 2024

·

Stayed 9 nights

First Class. There was never an issue during our 11 day at this splendid taste of history. The staff were fantastic. The manager was on hand and accommodating. The room was spotless and homely. If I were in Kathmandu I’d definitely stay at this hotel again.

2

Salvatore

25 Jun 2023

·

Stayed 4 nights

I would strongly recommend to avoid this hotel at all costs. The rooms are dated and unhygienic. I found hair in my sheets and on the last night I found a live insect crawling on the sheets. There were also ants 🐜 coming out of shirting board moving towards my bed. When I complained they offered a free beer a taxu to the airport. Terrible!

10

Marilyn

11 Dec 2023

·

Stayed 11 nights

The hotel is gorgeous. Clean, friendly staff and quick to help with anything. The world outside the walls is a complete contrast, dusty, congested etc. Staying 10 days at the Hotel Shanker was wonderful. Would definitely recommend

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Rooms

Characterful heritage rooms vary: some are spacious and comfortable, while others feel dated with small bathrooms, smaller windows, or limited views; a few renovated rooms are praised. Occasional noise and furniture needing upgrades are noted.

Related guest reviews

8

Sharan

13 Aug 2025

·

Stayed 1 night

Beautiful hotel with great staff that were really friendly and helpful. Just keep in mind that the building is quite old in a neoclassical style so the amenities weren't quite up to par compared to hotels in major cities.

8

Binayak

18 Dec 2023

·

Stayed 1 night

The location is good, the hotel is located in a nice big compound which felt kingly. The 24 hour customer service is nice. The only thing that I caution fellow travellers is that the pictures of rooms are slightly deceiving. They look grand and spacious in photos but in reality not so. I paid about $70 for a king size bed room but felt as if it was not worth it.

10

Mary

19 Oct 2025

·

Stayed 1 night

The hotel is an old heritage building so the bathrooms are small but perfectly functional and clean. Our view from both rooms was terrible but that happens and we didn't spend much time in the room so it wasn't the end of the world. Staff made the stay from the cleaning and dining staff to the security they were all amazing. Only issue I had was with the front desk staff, they were aloof and rude. You were made to feel that you weren't good enough to stay there, which was certainly not the behaviour of the rest of the staff. It's a shame that the front-line staff leave a bad taste.

10

tina

20 Oct 2023

·

Stayed 1 night

Beautiful hotel in a great location. I had 3 stays here during my time in Nepal and enjoyed them all. My room on the final night was one of the renovated ones and was lovely. Amazing bed. Staff are great and the breakfast really good.

8

Kristen

29 Apr 2025

·

Stayed 3 nights

The property was beautiful, the staff was amazing! There was a beautiful bar and a happy hour! The bathroom was a bit small and the room seemed a little dated, but it’s an older palace and the history is so cool. We would return again! The area around the hotel is okay, it’s just very hard to cross a street as the traffic is insane-but that’s all of Kathmandu.

6

Abu

8 Nov 2025

·

Stayed 3 nights

Where we got the room, there was a lot of noises in the morning. Wake up with the chiseling sound that’s kind of uncomfortable for five star hotel.. i’m sure they’re doing some kind of construction.. . Overall, it was OK.

6

Monica

21 May 2023

·

Stayed 2 nights

Beautiful from outside but rooms and common areas leave a lot to be desired. Rooms are tiny without a lot of space to move around. Windows are small and you feel like you are in a box. Common breakfast area is in basement. Not updated. A shame because the grounds look nice. Very noisy. My door does not lock well

6

Keshab

12 Jul 2024

·

Stayed 3 nights

Rooms furniture and decorations needs upgrade.

10

Mark

19 Nov 2023

·

Stayed 4 nights

This hotel is a little oasis in Kathmandu. With beautiful gardens and a nice pool with bar and food service, it was the perfect home base to explore the area. The hotel is historic and in the process of upgrading, but they have a way to go. The red carpets in the hallways are really worn and dated and really need to go asap. Get a room on an upper floor, those have been renovated. Other than that the food is good and reasonable, I ate all my meals there for four days. Staff is fun and friendly.

6

Kevin

26 May 2023

·

Stayed 1 night

Hotel is beautiful from the outside. Inside it is dated, needs repair, has orders, some rooms are really small, some rooms have half windows.

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Service

Service is frequently praised as friendly, responsive, and accommodating, with thoughtful help like early takeaway breakfasts and prompt assistance. Some guests note aloof front-desk behavior or room-allocation issues.

Related guest reviews

10

Vincent

16 Feb 2024

·

Stayed 1 night

My favourite hotel in Kathmandu. I’ve come here for the last 14 years. Tremendous, welcoming, friendly staff. I always leave with great memories.

10

Mercedes

5 Jan 2025

·

Stayed 4 nights

This was an amazing place to stay...a former palace. It is elegant, beautiful, has spacious rooms with all the amenities, a wonderful restaurant with an impeccable menu at great prices, and pool. It is in a great and safe location, 5 mins from shops and main restaurants at a $2 cab ride away but peaceful where it is located.The breakfast buffet is delicious and varied. The massage was the best I've ever had anywhere in the world. The staff was extraordinary, helpful, &kind. I left significant money by mistake on the reception counter and was leaving in the cab, but staff from reception came running outside to bring me the money I had forgotten. That is beyond honest!

10

Sameen

12 Dec 2023

·

Stayed 1 night

This is a beautiful hotel. Our friend got married here as well. It is a hot spot for weddings. There is always one going on. The staff was very helpful and kind. Our booked room had ants in it, so they upgraded us to a better room. The new room had a little bit of a dust problem, but it still a beautiful room and we thoroughly enjoyed our stay. Breakfast was great too! Definitely recommend.

10

Mary

19 Oct 2025

·

Stayed 1 night

The hotel is an old heritage building so the bathrooms are small but perfectly functional and clean. Our view from both rooms was terrible but that happens and we didn't spend much time in the room so it wasn't the end of the world. Staff made the stay from the cleaning and dining staff to the security they were all amazing. Only issue I had was with the front desk staff, they were aloof and rude. You were made to feel that you weren't good enough to stay there, which was certainly not the behaviour of the rest of the staff. It's a shame that the front-line staff leave a bad taste.

2

Venkata Naga Ramesh

1 Jul 2023

·

Rooms allocated were not what we paid for - even the uograded room given was not as per what was promised. Only when confronted with the facts that the hotel staff agreed we were cheated and we actually paid for deluxe rooms and suites and got standard rooms instead and changed them after 4 days of stay. Overall bad experience and will never stay here.

10

Rosalind

29 Oct 2024

·

Stayed 4 nights

We enjoyed 4 nights here. The staff were absolutely lovely. Always greeted with a smile and always willing to help with any request. The room was very clean and comfortable. The breakfast varried and good quality. The pool area was very relaxing and free towels and changing facilities provided. On the final morning we were unfortunately unable to have breakfast as our flight time was changed. This was no problem for the staff who provided a lovely breakfast for us all to take with us at 5.30am. A porter was also waiting to take our bags from the bedroom without even requesting this. An excellent experience, thank you lovely Hotel Shanker staff.

10

Merlie

21 Nov 2025

·

Stayed 1 night

The staff are responsive, helpful and friendly. Outdoor pool is nice area to hang out. The hotel is ,surrounded by busy streets but tucked-in a privately in a large compound that makes it quiet and safe place.

10

Sujan

3 Jan 2025

·

Stayed 2 nights

“We had a wonderful stay at Hotel Shankar. The service was exceptional, and the ambience was warm and inviting. Its convenient location made it easy to get around, and the late checkout option added to the overall comfort. We are very happy with our experience and highly recommend this hotel!”

10

Mary

24 Oct 2025

·

Stayed 1 night

Hotel was a beautiful heritage building. Because of this expect small bathrooms but they were perfectly adequate and spotless. Majority of staff with amazing and so friendly and went out of their way to assist. Only staff I found rude and dismissive were the front reception staff who give you the feeling that you weren’t good enough to stay there. Security staff dining and pool staff were all brilliant

8

marc

1 Jan 2024

·

Stayed 9 nights

First Class. There was never an issue during our 11 day at this splendid taste of history. The staff were fantastic. The manager was on hand and accommodating. The room was spotless and homely. If I were in Kathmandu I’d definitely stay at this hotel again.

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Location

Central and walkable to major sights (including Thamel), yet set within a large compound that feels quiet and safe. Traffic outside is hectic, making crossings and transport a bit challenging.

Related guest reviews

10

Susan

4 Feb 2025

·

Stayed 4 nights

Plenty of space to relax and unwind in a quiet spot indooras or within the gardens. Good choice of food and drinks. Friendly, courteous staff made me, a lone female traveller, feel at ease. Very good value for money. Easy walking distance to Garden of Dreams.

10

steve d

27 Oct 2024

·

Stayed 1 night

Hotel Shanker is a oasis of tranquility in the crazy, exciting city of Kathmandu. Its 15mins walk to the tourist, shopping, social hub of Thamel and walk to Durbar square is possible. The hotel is and old Rana residence and is a very special building. Beautiful reception, staircase and comfortable, spacious rooms. We loved the huge chouce at buffet breakfast and we ate many times at the hotel where prices are reasonable. If you want to be in the middle of the craziness, this isnt the hotel for you. But if you, like us, want a calm, cool place to really relax after a hot, crazy day in the centre, then the pool area and hotel comforts are just the job. I LOVED this hotel and after sightseeing and culture overload, really felt that i was on a pool holiday. Coming back here after our trek was such a treat.

10

Timothy

27 Jun 2024

·

Stayed 1 night

Good hotel. Central. Clean and pool is nice.

8

Kristen

29 Apr 2025

·

Stayed 3 nights

The property was beautiful, the staff was amazing! There was a beautiful bar and a happy hour! The bathroom was a bit small and the room seemed a little dated, but it’s an older palace and the history is so cool. We would return again! The area around the hotel is okay, it’s just very hard to cross a street as the traffic is insane-but that’s all of Kathmandu.

10

Merlie

21 Nov 2025

·

Stayed 1 night

The staff are responsive, helpful and friendly. Outdoor pool is nice area to hang out. The hotel is ,surrounded by busy streets but tucked-in a privately in a large compound that makes it quiet and safe place.

8

Serap

3 Apr 2024

·

Stayed 7 nights

The hotel is centrally situated, allowing one to walk to many places of interest, shopping and restaurants. It is also a heritage hotel providing a nostalgic experience. Rooms and the hotel has been renovated nicely (I was there in 2016). Could improve in the breakfast served.

10

Robert

1 Jun 2024

·

Stayed 7 nights

Beautiful gardens with mature trees filled with birds, outdoor swimming pool, spa amenities, and within easy walking distance to Narayanhiti, Thamel, and even Hanuman Dhoka. The garden blocks all noise from the busy traffic nearby.

10

Tim

18 Mar 2025

·

Stayed 5 nights

Outstanding property with friendly and helpful staff. great location. great breakfast. highly recommend!

8

Shailendra

6 Jul 2024

·

Stayed 3 nights

It’s hard to move around the city, the transportation is a challenge

8

Peter

1 Aug 2024

·

Stayed 5 nights

Fantastic property superbly located real find of a hotel

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Dining

Breakfast often earns praise for quality and variety, and the on-site restaurant and bar receive strong reviews. A few guests felt breakfast could be improved or disliked the setting.

Related guest reviews

10

Richard

21 Nov 2025

·

Stayed 1 night

Beautiful property and a terrific buffet breakfast. I will stay here again.

10

Suman

21 Nov 2025

·

Stayed 7 nights

Grate hotel I love 1 week but they did not change room I stay on room long time but breakfast is really top of the world I never had in my life very healthy breakfast and staff friendly

10

Vikas

23 Jan 2025

·

Stayed 2 nights

Staff was courteous and were immediately available whenever you needed anything. Breakfast was amazing with many options and especially omelette.

10

Abhishek

17 May 2025

·

Stayed 2 nights

The food was amazing

10

Pukar

22 Sept 2025

·

Stayed 1 night

Amazing place , the bar is great . Good breakfast

8

Serap

3 Apr 2024

·

Stayed 7 nights

The hotel is centrally situated, allowing one to walk to many places of interest, shopping and restaurants. It is also a heritage hotel providing a nostalgic experience. Rooms and the hotel has been renovated nicely (I was there in 2016). Could improve in the breakfast served.

10

Tim

18 Mar 2025

·

Stayed 5 nights

Outstanding property with friendly and helpful staff. great location. great breakfast. highly recommend!

10

Sheshaprasad

14 Sept 2025

·

Stayed 3 nights

The hotel is clean. It looks royal and it has a good restaurant. The breakfast spread is really wonderful. It has a collection of Indian continental sushi, Italian, and other cuisines. I highly recommend this hotel for anyone visiting Kathmandu Nepal. The staff is very friendly and they go out of their way to help anyone that is there as a guest.

8

Neelam

28 Sept 2024

·

Stayed 2 nights

Breakfast was not good

8

Eric

23 Mar 2023

·

Stayed 2 nights

Lovely hotel relatively close to Thamel area. Excellent breakfast buffet. Staff was very kind and accommodating.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12 $118	13 $145	14 $82	15 $82	16 $91	17 $87
18 $83	19 $73	20 $82	21 $71	22 $82	23 $93	24 $93
25 $93	26 $82	27 $82	28 $82	29 $93	30 $95	31 $93

Su	Mo	Tu	We	Th	Fr	Sa
1 $95	2 $82	3 $78	4 $82	5 $89	6 $83	7
8 $171	9 $102	10 $89	11 $82	12 $82	13 $95	14 $95
15 $95	16 $91	17 $82	18 $78	19 $85	20	21 $91
22 $73	23 $82	24 $82	25 $71	26 $82	27 $73	28 $82
29 $71	30 $71

Hotel Shanker-Palatial Heritage Kathmandu

Prices for Hotel Shanker-Palatial Heritage Kathmandu

Monthly average prices

About this property

Location

Room options

Deluxe Room King Bed

Suite

Family Twin Room, 2 Queen Beds

Standard Single Room

Deluxe Room Twin Bed

Royal Suite, 1 Bedroom, Pool View

Guest reviews of Hotel Shanker-Palatial Heritage Kathmandu

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Shanker-Palatial Heritage Kathmandu

Prices for upcoming dates