Kettering Park Hotel and Spa

This is a difficult review to write, the hotel cancelled the reservation at 12:17 on the day, 2 hours 43 minutes before check-in. The reason, a room being renovated had not been completed. This was extremely frustrating as the hotel had been contacted directly during the week to confirm the reservation and to discuss specific arrangements regarding the stay and the implications should there be a problem. Contacted Expedia Group, you can only call an American number, who were useless. Contacted the hotel discussed with a person (who I am unable to name, who was excellent) the conversation earlier in the week, she was excellent. called back 20 minutes later and confirmed that she had reinstated the reservation. The hotel is great, the staff in the hotel were excellent, the facilities cannot be faulted, it is just a shame that someone at the hotel believes it is acceptable to cancel a reservation at the last minute and damage the reputation of this establishment.

Lovely room, love the fresh milk available from the machine. Food was beautiful

My daughter was ill during our stay and the staff were very helpful. The room was pleasant and she really appreciated all the Mini VI Little P touches that were in the room for her upon arrival.

Service at breakfast...AMAZING!!

Beautiful place, with amazingly kind staff. Rooms are spotless, with extra amenities for luxury. Absolutely love staying here.