Casa Serena Paris Hôtel

I truly cannot understand how this property had the ratings that it did. Does not measure up to similar rated hotels with Orbitz I have booked in the past

My partner and I stayed 3 nights during the weekday. The front desk us not 24/7 as advertised and very limited hours, no front desk 10pm to 1pm. There are kios machine to check in but it is not a safe hotel. Our first night we noticed no bolt on door, first time i have seen this in all my years of travel and someone used a key card to get in our room at 4am then return 6 hours later but we barricaded the door by this point. There was no one to call so we had to wait until 1pm and front desk resetted our key card and said theyd check camera but assure us we were safe and later said they could not tell who the guy was or how he got access to our room, we were not happy with our stay. This sour our trip and carried our valuables on us at all times. Do not recommend. Buy a door lock if you decide to stay here but id find another hotel instead.

Hôtel en travaux Réception ouverte de 13h 22h

Chambre petite et triste .aucun confort, douche horrible avec rideau en nylon ! Serviettes tachées ! Pas adaptées pour un hôtel, de différentes couleurs ! On dirait de récupération ! WC séparé sans lavabo , porte sale qui claque fort et reveille tout l’étage la nuit !! Machine à café ok mais pas de tasses pas de capsules de café , ni sucre ni cuillères, ni verres pour l’eau …. Les photos sur le site ne correspondant pas à la réalité surtout la douche ( pour nous c’est la chambre 21) … c’était une expérience très désagréable pour nous.Hotel à éviter !

Horrible. Je ne suis restée que la première nuit pas la deuxième je n’ai pas eu la force. Le seul point positif est le monsieur de l’accueil qui est très gentil.