New Generation Hostel Como Lake

La tassa per la pulizia non è inclusa nel prezzo della prenotazione e deve essere pagata separatamente in hotel. Gli hotel italiani possono applicare un’imposta obbligatoria sulle cene di gala. Gli ospiti possono contattare direttamente l’hotel per ulteriori informazioni.Front desk is open 24/7.

Property Policy and Conditions: THE HOSTEL IS OPEN ALL NIGHT, BUT THE RECEPTION IS OPEN FROM 7AM TO 11 PM IF YOU ARRIVE AFTER 11PM the night guardian will be there to welcome you the late check-in costs Euro 10 per person THE CHECK-IN TIME IS AT 2 PM IF YOU ARRIVE BEFORE 2PM – during the morning we clean and sanitize all beds / rooms – accommodations are subject to availability, but we will do our best to accommodate you the early check-in costs Euro 10 per person THE CHECK-OUT TIME IS UP UNTIL 11AM The Late check-out is available up until 2 pm and has an extra fee of Euro 20 per person IN THE HOSTEL THERE IS A LUGGAGE STORAGE - THIS SERVICE IS SUBJECT TO AVAILABILITY AND HAS AN ADDITIONAL COST OF EURO 5 PER BAG PER DAY IN THE HOSTEL THERE IS A BICYCLE STORAGE - THIS SERVICE IS SUBJECT TO AVAILABILITY AND HAS AN ADDITIONAL COST OF EURO 1O PER BIKE PER DAY Online Check-in is mandatory prior to arrival, otherwise, a 3 EUR fee will be charged upon registration at the reception IF YOU CAN'T UPLOAD YOUR ID 'S PICTURE, PLEASE FILL IN THE FORM BY TYPING ALL THE REQUIRED DATA THE TOURIST TAX IS NEVER INCLUDED IN THE RATE AND MUST BE PAID SEPARATELY ON SITE UPON ARRIVAL Our automated system automatically assigns the bed based on availability at the time of booking, not based on the name on the reservation, therefore if you have booked 2 or more beds in a mixed dorm, it is not sure that all guests will be allocated in the same dorm. You cannot trade your bed with other guests, otherwise 25 EURO fee will be charged to you and the guest who accept to change the bed with you IF YOU WANT TO BE TOGETHER IN THE SAME DORM OR IF YOU WANT TO SLEEP IN THE UPPER / LOWER BED ASK AT THE RECEPTION ON SITE. IF THERE IS AVAILABILITY WE'LL BE HAPPY TO ALLOCATE YOU IN THE BEDS OF YOUR CHOICE. The bed choice has an extra cost of Euro 5 per bed per night ALL ROOMS ARE SMOKE-FREE - AS PER STATE LAW A FINE FROM 250 TO 2.500 EURO IS APPLIED TO THOSE TRANSGRESSORS THERE ARE SMOKING AREAS IN THE HOSTEL THERE IS A PARKING NEARBY AT AN ADDITIONAL COST Method of Payment: Credit Card Accepted: Visa / Mastercard / Maestro / Visa Electron Guests under age of 18 will need to show written copy of Parent's permission Standard Rate: - Free cancellation till 7 days before arrival - In case of cancellation or no-show 100% fees apply. The payment is collected 7 days before arrival, in case of declined payment, the booking will be cancelled. Non-Refundable Rate: If you have made a reservation choosing the non-refundable rate, unfortunately we cannot cancel it free of charge: the non-refundable rate is a real bargain, but has a 100% penalty in case of changes / no-shows / cancellations. New Generation Hostel reserve the right to refuse to host, cancel any existing or subsequent Reservations without any liability, if a guest • endanger the safety of the hostel or the health or safety of any person in the hostel • smokes outside the permitted areas • manifests a mental or physical state that puts himself, the hostel or any other person in it in danger • The user causes damage, injury or uses threatening, offensive, obscene language or behavior towards a member of the staff or any guest • has committed a crime during the booking process, or the check-in process