Swiss Diamond Hotel & Spa
441 US$
/ noche
Promedio para septiembre
Precios para Swiss Diamond Hotel & Spa
Selecciona fechas para ver precios y disponibilidad
441 US$
/ noche
Promedio para septiembre
Precios medios mensuales
En Swiss Diamond Hotel & Spa, los precios por noche son de 364 US$ de media en el mes más barato (noviembre) y de 501 US$ en el mes más caro (julio), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 375 US$ |
| febrero | 396 US$ |
| marzo | 373 US$ |
| abril | 413 US$ |
| mayo | 386 US$ |
| junio | 469 US$ |
| julio | 501 US$ |
| agosto | 481 US$ |
| septiembre | 441 US$ |
| octubre | 398 US$ |
| noviembre | 364 US$ |
| diciembre | 365 US$ |
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sept · 441 US$
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Más caro: julio (aprox. 501 US$)
Más barato: noviembre (aprox. 364 US$)
Acerca de esta propiedad
Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. Aprovecha las instalaciones recreativas, que incluyen un centro de bienestar, una piscina cubierta y una bañera de hi...
Servicios
Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. Aprovecha las instalaciones recreativas, que incluyen un centro de bienestar, una piscina cubierta y una bañera de hidromasaje. Otros servicios de este hotel incluyen conexión a Internet wifi gratis, servicios de conserjería y una tienda de recuerdos.
Servicios empresariales
Tendrás conexión a Internet por cable gratis, un centro de negocios abierto las 24 horas y periódicos gratuitos en el vestíbulo a tu disposición. Se ofrece servicio de transporte desde la estación de tren gratuito y un aparcamiento con asistencia gratuito.
Comida
Come algo en Restaurant Lago, uno de los 2 restaurantes de este hotel, o simplemente llama al servicio de habitaciones con horario limitado. Pon la guinda en el pastel a un día fantástico con una bebida en el bar o lounge o en el bar junto a la piscina. Se ofrece un desayuno bufé gratuito todos los días de 07:00 a 10:30.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 84 habitaciones con minibar y televisión de pantalla plana. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por satélite. El cuarto de baño está provisto de bañera o ducha, artículos de higiene personal gratuitos y bidés. Entre las comodidades, se incluyen caja fuerte, escritorio y teléfono.
Ubicación
Si decides alojarte en Swiss Diamond Hotel & SPA de Vico Morcote, estarás cerca de un campo de golf, a pocos pasos de Lago de Lugano y a solo 5 min en coche de Swissminiatur (parque temático). Además, este hotel con campo de golf se encuentra a 5,3 km de Monte San Salvatore y a 7,4 km de Casino di Campione.
Qué hay cerca
Lago de Lugano(0.1 millas)
Bodega de la Finca del Castillo de Morcote(1.2 millas)
Swissminiatur (parque temático)(2 millas)
Jardín Botánico Parco San Grato(2.9 millas)
Monte San Salvatore(3.3 millas)
Lido de Campione(4.4 millas)
Casino di Campione(4.6 millas)
Museo de arte de la Suiza Italiana MASILugano(5.3 millas)
Centro cultural LAC Lugano Arte e Cultura(5.3 millas)
Zona comercial de Via Nassa(5.4 millas)
Iglesia de Santa María de los Ángeles(5.4 millas)
Piazza della Riforma(5.6 millas)
Parco Ciani (parque)(5.8 millas)
Villa Ciani(5.9 millas)
Santa Maria degli Angeli(5.9 millas)
Lugano (LUG-Agno)(8.2 millas)
Aeropuerto internacional de Malpensa (MXP)(39.2 millas)
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Ubicación
Riva Lago Olivella, Vico Morcote, Suiza
Lago de Lugano (0.1 millas)
Bodega de la Finca del Castillo de Morcote (1.2 millas)
Swissminiatur (parque temático) (2 millas)
Jardín Botánico Parco San Grato (2.9 millas)
Monte San Salvatore (3.3 millas)
Lido de Campione (4.4 millas)
Opciones de habitación
7
Suite Deluxe, 1 habitación, vistas al lago
Detalles de la oferta
1 Cama Doble
Capacidad: 3
861 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
7
Suite presidencial, 1 habitación, terraza, vistas al lago
Detalles de la oferta
1 Cama Doble
Capacidad: 3
1076 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
5
Habitación clásica doble
Detalles de la oferta
1 Cama Doble
Capacidad: 2
215 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
5
Prestige Double Room
Detalles de la oferta
1 Cama Doble
Capacidad: 2
258 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
7
Habitación doble superior, vistas al lago
Detalles de la oferta
1 Cama Doble
Capacidad: 2
269 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
5
Habitación Deluxe con 1 cama doble o 2 individuales, balcón, vistas al lago
Detalles de la oferta
1 Cama Doble
Capacidad: 3
430 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
Reseñas de los huéspedes sobre Swiss Diamond Hotel & Spa
8.7
Fabuloso
Basado en 1241 comentarios verificados
¿Quién se queda aquí?
Trabajo
14%
Pareja
51%
Familia
19%
Grupo
11%
Solo/a
3%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En el Swiss Diamond Hotel & Spa, los viajeros elogian con frecuencia la impresionante ubicación junto al lago, las vistas panorámicas y el personal amable, a la vez que señalan algunos inconvenientes como una ubicación algo alejada, problemas intermitentes con el aire acondicionado y algunas zonas anticuadas o desgastadas.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En el Swiss Diamond Hotel & Spa, los viajeros elogian con frecuencia la impresionante ubicación junto al lago, las vistas panorámicas y el personal amable, a la vez que señalan algunos inconvenientes como una ubicación algo alejada, problemas intermitentes con el aire acondicionado y algunas zonas anticuadas o desgastadas.
Los huéspedes suelen disfrutar del spa y las piscinas, aunque algunos mencionan una cantidad limitada de tumbonas o el uso ocasional de las instalaciones para eventos que afecta al acceso. El desayuno recibe elogios repetidos, mientras que la calidad y el precio del restaurante generan opiniones encontradas. En general, es ideal para viajeros que buscan relajación junto al lago más que comodidad urbana.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
El spa y las piscinas son muy apreciados, y un servicio de transporte del hotel facilita los traslados al centro de la ciudad. Algunos huéspedes informan de una cantidad limitada de tumbonas, baldosas de spa desgastadas o reservas de eventos que restringen el acceso a la piscina.
Reseñas de huéspedes relacionadas
10
William
23 sept 2023
·
Se alojó 4 noches
Fantastic views from our room, overlooking the lake, which was spacious and clean. Staff very helpful with all requests. Had a great gym and spa, with plenty of lovely eating places within Lugano (10 mins away) and just a mile down the road in Morcote. Would definitely return!
Fantastic views from our room, overlooking the lake, which was spacious and clean. Staff very helpful with all requests. Had a great gym and spa, with plenty of lovely eating places within Lugano (10 mins away) and just a mile down the road in Morcote. Would definitely return!
2
Sigrid
8 oct 2024
·
Se alojó 1 noche
Wir bekamen ein Deluxezimmer mit lake view im 1.Stock mit Blick auf den Parkplatz, als ob die Autos vor dem Fenster parken würden! Keine Chance zu tauschen! Das Spa völlig abgewohnt mit vielen abgeschlagenen Kacheln, keine freien Liegen - es gibt ca 15 für ca 100 Gäste ! Auch das Frühstück verbringt man neben den Autos! Und das bei den Preisen!!!
Wir bekamen ein Deluxezimmer mit lake view im 1.Stock mit Blick auf den Parkplatz, als ob die Autos vor dem Fenster parken würden! Keine Chance zu tauschen! Das Spa völlig abgewohnt mit vielen abgeschlagenen Kacheln, keine freien Liegen - es gibt ca 15 für ca 100 Gäste ! Auch das Frühstück verbringt man neben den Autos! Und das bei den Preisen!!!
10
Sonia
4 jul 2022
·
Se alojó 2 noches
Het verblijf was prima, 1 minpunt er was niet voldoende ligbedden om te genieten van de zon. Aan de accommodatie op het gras waren er onbezette plaatsen.Deze waren de ganse dag vrij maar we mochten deze niet bezetten.Er was geen mogelijkheid tot reserveren en de tweede dag ook niet. Op deze 5 lege bedden lagen alleen handdoeken en magazines. Dit was een spijtig zaak aangezien er dan toch privileges waren. mvg Sonja
Het verblijf was prima, 1 minpunt er was niet voldoende ligbedden om te genieten van de zon. Aan de accommodatie op het gras waren er onbezette plaatsen.Deze waren de ganse dag vrij maar we mochten deze niet bezetten.Er was geen mogelijkheid tot reserveren en de tweede dag ook niet. Op deze 5 lege bedden lagen alleen handdoeken en magazines. Dit was een spijtig zaak aangezien er dan toch privileges waren. mvg Sonja
10
Vivian
29 ago 2025
·
Se alojó 1 noche
This was truly a dream! I will definitely come back to Lugano and stay here. It was raining the entire time but it made the stay more romantic. Gabrielle and the entire staff at Swiss Diamond were/are extremely welcoming and accommodating. The spa was beautiful as well! Very relaxing! Thank you thank you Thank you
This was truly a dream! I will definitely come back to Lugano and stay here. It was raining the entire time but it made the stay more romantic. Gabrielle and the entire staff at Swiss Diamond were/are extremely welcoming and accommodating. The spa was beautiful as well! Very relaxing! Thank you thank you Thank you
2
Melissa
7 sept 2024
·
Se alojó 1 noche
Hotel is in a bad location, not near anything. Facilities are old and dated. Pictures fail to sure a highway between top and bottom portion of hotel making any balcony views unattractive. Literally a parking lot is your view so not worth it. There was a wedding while we were there so we couldn’t use the pool. The service was standoffish and unpleasant staff.
Hotel is in a bad location, not near anything. Facilities are old and dated. Pictures fail to sure a highway between top and bottom portion of hotel making any balcony views unattractive. Literally a parking lot is your view so not worth it. There was a wedding while we were there so we couldn’t use the pool. The service was standoffish and unpleasant staff.
10
sahil
14 nov 2024
·
Se alojó 4 noches
Good trip but the location is little off . It’s very far far the city , how ever the hotel provides shuttle every 2 hours .
Good trip but the location is little off . It’s very far far the city , how ever the hotel provides shuttle every 2 hours .
8
Matt
16 abr 2025
·
Se alojó 3 noches
Had a barking dog in the roim below us. Not good. Staff was helpful in getting owners to mostly stop it. Wont stay where dogs are allowed again.
Had a barking dog in the roim below us. Not good. Staff was helpful in getting owners to mostly stop it. Wont stay where dogs are allowed again.
10
Aras
5 jun 2024
·
Se alojó 4 noches
Amazing stay ,definitely 5* The staff amazing ,drivers sooooo sweet ,they even drop and pick you up from station Really had best time ,definitely comming back again !Really recommend it .
Amazing stay ,definitely 5* The staff amazing ,drivers sooooo sweet ,they even drop and pick you up from station Really had best time ,definitely comming back again !Really recommend it .
10
Caroline
27 oct 2024
·
Se alojó 2 noches
Lovely find between Morcote and Lugano. Shuttle bus collected us from Lugano train station for an our 2 night stay. We had a very large room overlooking the lake. Everything was clean and well looked after. The staff were very friendly and helpful. The hotel is about 15 minutes walk to Morcote or a bus/shuttle ride away from Lugano. The spa and restaurant were also of high quality.
Lovely find between Morcote and Lugano. Shuttle bus collected us from Lugano train station for an our 2 night stay. We had a very large room overlooking the lake. Everything was clean and well looked after. The staff were very friendly and helpful. The hotel is about 15 minutes walk to Morcote or a bus/shuttle ride away from Lugano. The spa and restaurant were also of high quality.
10
Martin
8 feb 2022
·
Se alojó 1 noche
Das Swiss Diamond Hotel ist echt ein wunderschönes Erlebnis. Das Hotel lässt kaum Wünsche offen. Mit einer Tollen Poolanlage die sogar im tiefsten Winter geöffnet ist. (Wasser zwar eiskalt, aber evtl. was für verrückte Sauna gänger 😅) dann gibt es einen Innenpool und ein grossartiger Spa bereich. Der Service ist echt grossartig. uns wurde bei jedem problem und all unseren wünschen weitergeholfen. Bei der Frage e ob es evtl. eine ladestation für unser fahrzeug gibt, haben sie direkt unseren Autoschlüssel entgegengenommen und unser Auto direkt zur Ladestation gefahren. Das ist Service! Auch der Zimmerservice war fantastisch. Als wir bemerkten das bereits alle Restaurants in Morcote geschlossen waren, haben wir den Zimmerservice angerufen und sie haben unsere Suite umgehend im ein kleines Restaurant verwandelt. Das ganze hat natürlich seinen preis, aber eben dafür kriegt man einiges geboten. Man merkt das das Hotel schon etwas in die Jahre gekommen ist und trotzdem sieht alles super gepglegt aus. Vieles ist Rennoviert oder einfach in einem sehr gepflegten zustand. Übrigens empfehlen wir eine Suite mit Seeblick zu buchen. Wir werden das Swiss Diamond Hotel ganz bestimmt wieder besuchen. :)
Das Swiss Diamond Hotel ist echt ein wunderschönes Erlebnis. Das Hotel lässt kaum Wünsche offen. Mit einer Tollen Poolanlage die sogar im tiefsten Winter geöffnet ist. (Wasser zwar eiskalt, aber evtl. was für verrückte Sauna gänger 😅) dann gibt es einen Innenpool und ein grossartiger Spa bereich. Der Service ist echt grossartig. uns wurde bei jedem problem und all unseren wünschen weitergeholfen. Bei der Frage e ob es evtl. eine ladestation für unser fahrzeug gibt, haben sie direkt unseren Autoschlüssel entgegengenommen und unser Auto direkt zur Ladestation gefahren. Das ist Service! Auch der Zimmerservice war fantastisch. Als wir bemerkten das bereits alle Restaurants in Morcote geschlossen waren, haben wir den Zimmerservice angerufen und sie haben unsere Suite umgehend im ein kleines Restaurant verwandelt. Das ganze hat natürlich seinen preis, aber eben dafür kriegt man einiges geboten. Man merkt das das Hotel schon etwas in die Jahre gekommen ist und trotzdem sieht alles super gepglegt aus. Vieles ist Rennoviert oder einfach in einem sehr gepflegten zustand. Übrigens empfehlen wir eine Suite mit Seeblick zu buchen. Wir werden das Swiss Diamond Hotel ganz bestimmt wieder besuchen. :)
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Muchos huéspedes describen las habitaciones y las zonas comunes como limpias y bien mantenidas, pero varios informan de muebles manchados, cortinas sucias o moho en el baño, y algunos señalan superficies de spa desgastadas.
Reseñas de huéspedes relacionadas
10
William
23 sept 2023
·
Se alojó 4 noches
Fantastic views from our room, overlooking the lake, which was spacious and clean. Staff very helpful with all requests. Had a great gym and spa, with plenty of lovely eating places within Lugano (10 mins away) and just a mile down the road in Morcote. Would definitely return!
Fantastic views from our room, overlooking the lake, which was spacious and clean. Staff very helpful with all requests. Had a great gym and spa, with plenty of lovely eating places within Lugano (10 mins away) and just a mile down the road in Morcote. Would definitely return!
4
oleg
29 jul 2024
·
Se alojó 3 noches
Very disappointing stay. This hotel is so, so far from the 5 stars. Its an old, tired and in desperate need of refurbishing hotel. The service at the front desk is poor. Not rude, but just not friendly, not accommodating and uncaring. You will just get the cold polite indifference. The official hotel check-in is at 3PM and they will not give you the room a minute earlier. Must be the Swiss precision. Certainly not all rooms finish cleaning at the same time as the clock strikes 3 PM. Clean rooms become available as the people check out thru-out the morning and then get cleaned-up. BUT, no matter what, you will have to wait until 3 PM for your room. Even if you get there as the first guest at 10AM. The rules are the rules! They don't care! On the good side, the people at the 6th floor breakfast were very nice, helpful, service with a smile. Our room was large, but the furniture was old and quite beat-up. Curtains are dirty. We paid for the lake front view and our room on the 3rd floor was facing the lake. It was nice, but all lake facing rooms are also facing the main road, where the cars drive with hi speed all day and night and that creates noise in the room. Must say the shower in our room great strong water flow. Free Parking in the front of the hotel is nice, but in some cases they need to take the car keys from you. For us that turned into a very stressful situation,because they could't find our key for 20 mins, which cased us a lot of stress trying not to miss our flight
Very disappointing stay. This hotel is so, so far from the 5 stars. Its an old, tired and in desperate need of refurbishing hotel. The service at the front desk is poor. Not rude, but just not friendly, not accommodating and uncaring. You will just get the cold polite indifference. The official hotel check-in is at 3PM and they will not give you the room a minute earlier. Must be the Swiss precision. Certainly not all rooms finish cleaning at the same time as the clock strikes 3 PM. Clean rooms become available as the people check out thru-out the morning and then get cleaned-up. BUT, no matter what, you will have to wait until 3 PM for your room. Even if you get there as the first guest at 10AM. The rules are the rules! They don't care! On the good side, the people at the 6th floor breakfast were very nice, helpful, service with a smile. Our room was large, but the furniture was old and quite beat-up. Curtains are dirty. We paid for the lake front view and our room on the 3rd floor was facing the lake. It was nice, but all lake facing rooms are also facing the main road, where the cars drive with hi speed all day and night and that creates noise in the room. Must say the shower in our room great strong water flow. Free Parking in the front of the hotel is nice, but in some cases they need to take the car keys from you. For us that turned into a very stressful situation,because they could't find our key for 20 mins, which cased us a lot of stress trying not to miss our flight
2
Sigrid
8 oct 2024
·
Se alojó 1 noche
Wir bekamen ein Deluxezimmer mit lake view im 1.Stock mit Blick auf den Parkplatz, als ob die Autos vor dem Fenster parken würden! Keine Chance zu tauschen! Das Spa völlig abgewohnt mit vielen abgeschlagenen Kacheln, keine freien Liegen - es gibt ca 15 für ca 100 Gäste ! Auch das Frühstück verbringt man neben den Autos! Und das bei den Preisen!!!
Wir bekamen ein Deluxezimmer mit lake view im 1.Stock mit Blick auf den Parkplatz, als ob die Autos vor dem Fenster parken würden! Keine Chance zu tauschen! Das Spa völlig abgewohnt mit vielen abgeschlagenen Kacheln, keine freien Liegen - es gibt ca 15 für ca 100 Gäste ! Auch das Frühstück verbringt man neben den Autos! Und das bei den Preisen!!!
8
Victor
13 jun 2025
·
Se alojó 3 noches
The location of this hotel is BEAUTIFUL, the views of the lake are stunning. The staff was extremely friendly and welcoming. The hotel itself can definitely use a few upgrades For 1 the Air conditioner is pretty terrible. It’s pretty much a fan, the room gets pretty warm during the day. At night it’s not terrible but the AC can use an upgrade for sure. Also the furniture and carpets/rugs need to be changed or cleaned thoroughly. Plenty of stains on the carpet and couches. If you plan on being out majority of the day then i would say it’s fine but if you care about appearance and you plan on spending a lot of time in the room then maybe look at other options. Overall I had a good experience The breakfast is pretty good as well. If you’re traveling from over seas I’d recommend renting a car
The location of this hotel is BEAUTIFUL, the views of the lake are stunning. The staff was extremely friendly and welcoming. The hotel itself can definitely use a few upgrades For 1 the Air conditioner is pretty terrible. It’s pretty much a fan, the room gets pretty warm during the day. At night it’s not terrible but the AC can use an upgrade for sure. Also the furniture and carpets/rugs need to be changed or cleaned thoroughly. Plenty of stains on the carpet and couches. If you plan on being out majority of the day then i would say it’s fine but if you care about appearance and you plan on spending a lot of time in the room then maybe look at other options. Overall I had a good experience The breakfast is pretty good as well. If you’re traveling from over seas I’d recommend renting a car
2
Ferdinand
29 may 2024
·
Se alojó 2 noches
-Der Fernseher ging nicht -Das Waschbeckenwasser ist nicht richtig abgelaufen -Der Sessel hatte ein Brandloch -In der Dusche hat es geschimmelt -Haben bei der Ankunft nicht mal ansatzweise eine Erklärung bekommen wo zb. der Frühstücksraum oder sonstige Räumlichkeiten sind. -Nie im Leben ein 5 Sterne Hotel
-Der Fernseher ging nicht -Das Waschbeckenwasser ist nicht richtig abgelaufen -Der Sessel hatte ein Brandloch -In der Dusche hat es geschimmelt -Haben bei der Ankunft nicht mal ansatzweise eine Erklärung bekommen wo zb. der Frühstücksraum oder sonstige Räumlichkeiten sind. -Nie im Leben ein 5 Sterne Hotel
10
Cherece
20 dic 2022
·
Se alojó 19.345 noches
Swiss Diamond Hotel located in Vico Morcote, provided exceptional services during my stay . I would give a rating of six stars because the staff goes above and beyond to ensure the satisfaction of their guests. The level of professionalism and kindness from all staff members goes beyond the average service seen at many top rated hotels. The staff genuinely cares for the guests and are not fixated on money. I was personally attended to by the hotel manager Adnan, who provided room service at no charge, after an episode of regurgitation the night before, which left me weak the following morning. Sabrina at the front desk and Armondo in food services, are two of the most amazing people I have ever met. In a world where good customer service has increasingly decreased, it is important to recognize, give credit and sustain good workers. Sabrina is very kind, patient and caring. Sabrina assisted in planning my excursions and went the extra Mile to ensure my safety and comfort while traveling. Armondo in food services always greets you with a warm smile and provides exceptional service on every level. Even though all staff members are kind and caring, the hotel would not be the same without Sabrina and Armondo. Service is prompt and the hotel is beautiful and very clean. I highly recommend this hotel and look forward to visiting again!!
Swiss Diamond Hotel located in Vico Morcote, provided exceptional services during my stay . I would give a rating of six stars because the staff goes above and beyond to ensure the satisfaction of their guests. The level of professionalism and kindness from all staff members goes beyond the average service seen at many top rated hotels. The staff genuinely cares for the guests and are not fixated on money. I was personally attended to by the hotel manager Adnan, who provided room service at no charge, after an episode of regurgitation the night before, which left me weak the following morning. Sabrina at the front desk and Armondo in food services, are two of the most amazing people I have ever met. In a world where good customer service has increasingly decreased, it is important to recognize, give credit and sustain good workers. Sabrina is very kind, patient and caring. Sabrina assisted in planning my excursions and went the extra Mile to ensure my safety and comfort while traveling. Armondo in food services always greets you with a warm smile and provides exceptional service on every level. Even though all staff members are kind and caring, the hotel would not be the same without Sabrina and Armondo. Service is prompt and the hotel is beautiful and very clean. I highly recommend this hotel and look forward to visiting again!!
10
Aylin
12 mar 2022
·
Se alojó 4 noches
Wir haben einen wunderschönen Urlaub gehabt, das Personal ist sehr freundlich und das Hotel ist wirklich sauber! Die Zimmer sind sehr gros und super ausgestattet. Unser Frühstück war wirklich fantastisch, wir haben viel Auswahl gehabt und es hat alles sehr lecker geschmeckt. Das hotel besuchen wir bestimmt noch einmal wieder vielen Dank
Wir haben einen wunderschönen Urlaub gehabt, das Personal ist sehr freundlich und das Hotel ist wirklich sauber! Die Zimmer sind sehr gros und super ausgestattet. Unser Frühstück war wirklich fantastisch, wir haben viel Auswahl gehabt und es hat alles sehr lecker geschmeckt. Das hotel besuchen wir bestimmt noch einmal wieder vielen Dank
10
Caroline
27 oct 2024
·
Se alojó 2 noches
Lovely find between Morcote and Lugano. Shuttle bus collected us from Lugano train station for an our 2 night stay. We had a very large room overlooking the lake. Everything was clean and well looked after. The staff were very friendly and helpful. The hotel is about 15 minutes walk to Morcote or a bus/shuttle ride away from Lugano. The spa and restaurant were also of high quality.
Lovely find between Morcote and Lugano. Shuttle bus collected us from Lugano train station for an our 2 night stay. We had a very large room overlooking the lake. Everything was clean and well looked after. The staff were very friendly and helpful. The hotel is about 15 minutes walk to Morcote or a bus/shuttle ride away from Lugano. The spa and restaurant were also of high quality.
10
Martin
8 feb 2022
·
Se alojó 1 noche
Das Swiss Diamond Hotel ist echt ein wunderschönes Erlebnis. Das Hotel lässt kaum Wünsche offen. Mit einer Tollen Poolanlage die sogar im tiefsten Winter geöffnet ist. (Wasser zwar eiskalt, aber evtl. was für verrückte Sauna gänger 😅) dann gibt es einen Innenpool und ein grossartiger Spa bereich. Der Service ist echt grossartig. uns wurde bei jedem problem und all unseren wünschen weitergeholfen. Bei der Frage e ob es evtl. eine ladestation für unser fahrzeug gibt, haben sie direkt unseren Autoschlüssel entgegengenommen und unser Auto direkt zur Ladestation gefahren. Das ist Service! Auch der Zimmerservice war fantastisch. Als wir bemerkten das bereits alle Restaurants in Morcote geschlossen waren, haben wir den Zimmerservice angerufen und sie haben unsere Suite umgehend im ein kleines Restaurant verwandelt. Das ganze hat natürlich seinen preis, aber eben dafür kriegt man einiges geboten. Man merkt das das Hotel schon etwas in die Jahre gekommen ist und trotzdem sieht alles super gepglegt aus. Vieles ist Rennoviert oder einfach in einem sehr gepflegten zustand. Übrigens empfehlen wir eine Suite mit Seeblick zu buchen. Wir werden das Swiss Diamond Hotel ganz bestimmt wieder besuchen. :)
Das Swiss Diamond Hotel ist echt ein wunderschönes Erlebnis. Das Hotel lässt kaum Wünsche offen. Mit einer Tollen Poolanlage die sogar im tiefsten Winter geöffnet ist. (Wasser zwar eiskalt, aber evtl. was für verrückte Sauna gänger 😅) dann gibt es einen Innenpool und ein grossartiger Spa bereich. Der Service ist echt grossartig. uns wurde bei jedem problem und all unseren wünschen weitergeholfen. Bei der Frage e ob es evtl. eine ladestation für unser fahrzeug gibt, haben sie direkt unseren Autoschlüssel entgegengenommen und unser Auto direkt zur Ladestation gefahren. Das ist Service! Auch der Zimmerservice war fantastisch. Als wir bemerkten das bereits alle Restaurants in Morcote geschlossen waren, haben wir den Zimmerservice angerufen und sie haben unsere Suite umgehend im ein kleines Restaurant verwandelt. Das ganze hat natürlich seinen preis, aber eben dafür kriegt man einiges geboten. Man merkt das das Hotel schon etwas in die Jahre gekommen ist und trotzdem sieht alles super gepglegt aus. Vieles ist Rennoviert oder einfach in einem sehr gepflegten zustand. Übrigens empfehlen wir eine Suite mit Seeblick zu buchen. Wir werden das Swiss Diamond Hotel ganz bestimmt wieder besuchen. :)
10
Fadi
7 ago 2024
·
Se alojó 2 noches
Clean and made us feel relaxed.
Clean and made us feel relaxed.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Muchas habitaciones son espaciosas y ofrecen unas vistas destacadas al lago, pero varios huéspedes experimentaron un aire acondicionado débil o estacional y una decoración anticuada, y algunas habitaciones con vistas al lago informan de ruido de la carretera o perspectivas menos atractivas desde las plantas bajas.
Reseñas de huéspedes relacionadas
10
William
23 sept 2023
·
Se alojó 4 noches
Fantastic views from our room, overlooking the lake, which was spacious and clean. Staff very helpful with all requests. Had a great gym and spa, with plenty of lovely eating places within Lugano (10 mins away) and just a mile down the road in Morcote. Would definitely return!
Fantastic views from our room, overlooking the lake, which was spacious and clean. Staff very helpful with all requests. Had a great gym and spa, with plenty of lovely eating places within Lugano (10 mins away) and just a mile down the road in Morcote. Would definitely return!
4
oleg
29 jul 2024
·
Se alojó 3 noches
Very disappointing stay. This hotel is so, so far from the 5 stars. Its an old, tired and in desperate need of refurbishing hotel. The service at the front desk is poor. Not rude, but just not friendly, not accommodating and uncaring. You will just get the cold polite indifference. The official hotel check-in is at 3PM and they will not give you the room a minute earlier. Must be the Swiss precision. Certainly not all rooms finish cleaning at the same time as the clock strikes 3 PM. Clean rooms become available as the people check out thru-out the morning and then get cleaned-up. BUT, no matter what, you will have to wait until 3 PM for your room. Even if you get there as the first guest at 10AM. The rules are the rules! They don't care! On the good side, the people at the 6th floor breakfast were very nice, helpful, service with a smile. Our room was large, but the furniture was old and quite beat-up. Curtains are dirty. We paid for the lake front view and our room on the 3rd floor was facing the lake. It was nice, but all lake facing rooms are also facing the main road, where the cars drive with hi speed all day and night and that creates noise in the room. Must say the shower in our room great strong water flow. Free Parking in the front of the hotel is nice, but in some cases they need to take the car keys from you. For us that turned into a very stressful situation,because they could't find our key for 20 mins, which cased us a lot of stress trying not to miss our flight
Very disappointing stay. This hotel is so, so far from the 5 stars. Its an old, tired and in desperate need of refurbishing hotel. The service at the front desk is poor. Not rude, but just not friendly, not accommodating and uncaring. You will just get the cold polite indifference. The official hotel check-in is at 3PM and they will not give you the room a minute earlier. Must be the Swiss precision. Certainly not all rooms finish cleaning at the same time as the clock strikes 3 PM. Clean rooms become available as the people check out thru-out the morning and then get cleaned-up. BUT, no matter what, you will have to wait until 3 PM for your room. Even if you get there as the first guest at 10AM. The rules are the rules! They don't care! On the good side, the people at the 6th floor breakfast were very nice, helpful, service with a smile. Our room was large, but the furniture was old and quite beat-up. Curtains are dirty. We paid for the lake front view and our room on the 3rd floor was facing the lake. It was nice, but all lake facing rooms are also facing the main road, where the cars drive with hi speed all day and night and that creates noise in the room. Must say the shower in our room great strong water flow. Free Parking in the front of the hotel is nice, but in some cases they need to take the car keys from you. For us that turned into a very stressful situation,because they could't find our key for 20 mins, which cased us a lot of stress trying not to miss our flight
2
Sigrid
8 oct 2024
·
Se alojó 1 noche
Wir bekamen ein Deluxezimmer mit lake view im 1.Stock mit Blick auf den Parkplatz, als ob die Autos vor dem Fenster parken würden! Keine Chance zu tauschen! Das Spa völlig abgewohnt mit vielen abgeschlagenen Kacheln, keine freien Liegen - es gibt ca 15 für ca 100 Gäste ! Auch das Frühstück verbringt man neben den Autos! Und das bei den Preisen!!!
Wir bekamen ein Deluxezimmer mit lake view im 1.Stock mit Blick auf den Parkplatz, als ob die Autos vor dem Fenster parken würden! Keine Chance zu tauschen! Das Spa völlig abgewohnt mit vielen abgeschlagenen Kacheln, keine freien Liegen - es gibt ca 15 für ca 100 Gäste ! Auch das Frühstück verbringt man neben den Autos! Und das bei den Preisen!!!
10
Heather
31 jul 2023
·
This hotel was very "White Lotus" in the best way. It is luxurious and immaculate. Our room had an amazing view of Lake Lugano that took my breath away. The staff was helpful and attentive; they arranged a shuttle to pick us up at the train station and also to bring us into town for a dinner reservation. We could have spent hours down by the lake and pool but also just watching the view from our balcony. The only downfall was the price of the food (40 chf for a club sandwich seemed a little much, even for swiss prices). We chose to eat at the hotel once and the food was decent. The breakfast buffet on the roof is perfect and delicious. Every detail of the hotel is thought out and it is a lovely property. I do wish that they had more eco friendly toiletries and would have liked a Nespresso machine or similar in the room rather than instant coffee. Overall we would stay here again without a doubt. An amazing property worth the drive from the main city.
This hotel was very "White Lotus" in the best way. It is luxurious and immaculate. Our room had an amazing view of Lake Lugano that took my breath away. The staff was helpful and attentive; they arranged a shuttle to pick us up at the train station and also to bring us into town for a dinner reservation. We could have spent hours down by the lake and pool but also just watching the view from our balcony. The only downfall was the price of the food (40 chf for a club sandwich seemed a little much, even for swiss prices). We chose to eat at the hotel once and the food was decent. The breakfast buffet on the roof is perfect and delicious. Every detail of the hotel is thought out and it is a lovely property. I do wish that they had more eco friendly toiletries and would have liked a Nespresso machine or similar in the room rather than instant coffee. Overall we would stay here again without a doubt. An amazing property worth the drive from the main city.
8
Victor
13 jun 2025
·
Se alojó 3 noches
The location of this hotel is BEAUTIFUL, the views of the lake are stunning. The staff was extremely friendly and welcoming. The hotel itself can definitely use a few upgrades For 1 the Air conditioner is pretty terrible. It’s pretty much a fan, the room gets pretty warm during the day. At night it’s not terrible but the AC can use an upgrade for sure. Also the furniture and carpets/rugs need to be changed or cleaned thoroughly. Plenty of stains on the carpet and couches. If you plan on being out majority of the day then i would say it’s fine but if you care about appearance and you plan on spending a lot of time in the room then maybe look at other options. Overall I had a good experience The breakfast is pretty good as well. If you’re traveling from over seas I’d recommend renting a car
The location of this hotel is BEAUTIFUL, the views of the lake are stunning. The staff was extremely friendly and welcoming. The hotel itself can definitely use a few upgrades For 1 the Air conditioner is pretty terrible. It’s pretty much a fan, the room gets pretty warm during the day. At night it’s not terrible but the AC can use an upgrade for sure. Also the furniture and carpets/rugs need to be changed or cleaned thoroughly. Plenty of stains on the carpet and couches. If you plan on being out majority of the day then i would say it’s fine but if you care about appearance and you plan on spending a lot of time in the room then maybe look at other options. Overall I had a good experience The breakfast is pretty good as well. If you’re traveling from over seas I’d recommend renting a car
6
Manisha Reenye
30 mar 2025
·
Se alojó 1 noche
We had 2 rooms for one night, upon checkin we requested side by side rooms and were accommodated. Our rooms were not exceptionally hot and we adjusted the temperature before leaving for dinner. When we returned, rooms were not any lower in temperature and we were advised that the hotel is fully booked and there are. No rooms to change to. Along with this, maintenance advised us that we were the only ones complaining and
We had 2 rooms for one night, upon checkin we requested side by side rooms and were accommodated. Our rooms were not exceptionally hot and we adjusted the temperature before leaving for dinner. When we returned, rooms were not any lower in temperature and we were advised that the hotel is fully booked and there are. No rooms to change to. Along with this, maintenance advised us that we were the only ones complaining and
10
Catherine
15 jul 2025
·
Se alojó 3 noches
We absolutely loved this hotel! The view was beautiful and the area was very peaceful. We stayed on the second floor and had no issues with AC.
We absolutely loved this hotel! The view was beautiful and the area was very peaceful. We stayed on the second floor and had no issues with AC.
8
Jazza a j a aldabbous
19 sept 2023
·
Se alojó 6 noches
LAKE VIEW ROOM IS BEAUTIFULLY.
LAKE VIEW ROOM IS BEAUTIFULLY.
2
Michael
1 nov 2024
·
Se alojó 1 noche
Staff is friendly but there is no AC. Spoke to front desk, but they mentioned the entire hotel has no AC because this time of year it is off. So the room was extremely uncomfortable. They brought us a fan, but it was loud and not helpful. We opened the window, only to have cigarette smoke enter our room. Gross. little disappointed considering what I paid. Find an alternative as there appears to be no solution for this problem. They gave us 2 other room options, both of which had no AC.
Staff is friendly but there is no AC. Spoke to front desk, but they mentioned the entire hotel has no AC because this time of year it is off. So the room was extremely uncomfortable. They brought us a fan, but it was loud and not helpful. We opened the window, only to have cigarette smoke enter our room. Gross. little disappointed considering what I paid. Find an alternative as there appears to be no solution for this problem. They gave us 2 other room options, both of which had no AC.
10
Caroline
27 oct 2024
·
Se alojó 2 noches
Lovely find between Morcote and Lugano. Shuttle bus collected us from Lugano train station for an our 2 night stay. We had a very large room overlooking the lake. Everything was clean and well looked after. The staff were very friendly and helpful. The hotel is about 15 minutes walk to Morcote or a bus/shuttle ride away from Lugano. The spa and restaurant were also of high quality.
Lovely find between Morcote and Lugano. Shuttle bus collected us from Lugano train station for an our 2 night stay. We had a very large room overlooking the lake. Everything was clean and well looked after. The staff were very friendly and helpful. The hotel is about 15 minutes walk to Morcote or a bus/shuttle ride away from Lugano. The spa and restaurant were also of high quality.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal se describe con frecuencia como cálido, atento y servicial, con conductores serviciales y atención en la recepción. Sin embargo, varias reseñas mencionan una mala gestión o comunicación, un registro de entrada inflexible y un servicio de restaurante o conserjería inconsistente.
Reseñas de huéspedes relacionadas
4
oleg
29 jul 2024
·
Se alojó 3 noches
Very disappointing stay. This hotel is so, so far from the 5 stars. Its an old, tired and in desperate need of refurbishing hotel. The service at the front desk is poor. Not rude, but just not friendly, not accommodating and uncaring. You will just get the cold polite indifference. The official hotel check-in is at 3PM and they will not give you the room a minute earlier. Must be the Swiss precision. Certainly not all rooms finish cleaning at the same time as the clock strikes 3 PM. Clean rooms become available as the people check out thru-out the morning and then get cleaned-up. BUT, no matter what, you will have to wait until 3 PM for your room. Even if you get there as the first guest at 10AM. The rules are the rules! They don't care! On the good side, the people at the 6th floor breakfast were very nice, helpful, service with a smile. Our room was large, but the furniture was old and quite beat-up. Curtains are dirty. We paid for the lake front view and our room on the 3rd floor was facing the lake. It was nice, but all lake facing rooms are also facing the main road, where the cars drive with hi speed all day and night and that creates noise in the room. Must say the shower in our room great strong water flow. Free Parking in the front of the hotel is nice, but in some cases they need to take the car keys from you. For us that turned into a very stressful situation,because they could't find our key for 20 mins, which cased us a lot of stress trying not to miss our flight
Very disappointing stay. This hotel is so, so far from the 5 stars. Its an old, tired and in desperate need of refurbishing hotel. The service at the front desk is poor. Not rude, but just not friendly, not accommodating and uncaring. You will just get the cold polite indifference. The official hotel check-in is at 3PM and they will not give you the room a minute earlier. Must be the Swiss precision. Certainly not all rooms finish cleaning at the same time as the clock strikes 3 PM. Clean rooms become available as the people check out thru-out the morning and then get cleaned-up. BUT, no matter what, you will have to wait until 3 PM for your room. Even if you get there as the first guest at 10AM. The rules are the rules! They don't care! On the good side, the people at the 6th floor breakfast were very nice, helpful, service with a smile. Our room was large, but the furniture was old and quite beat-up. Curtains are dirty. We paid for the lake front view and our room on the 3rd floor was facing the lake. It was nice, but all lake facing rooms are also facing the main road, where the cars drive with hi speed all day and night and that creates noise in the room. Must say the shower in our room great strong water flow. Free Parking in the front of the hotel is nice, but in some cases they need to take the car keys from you. For us that turned into a very stressful situation,because they could't find our key for 20 mins, which cased us a lot of stress trying not to miss our flight
10
Sabrina
13 oct 2025
·
Se alojó 7 noches
Beautiful property, very friendly and helpful staff. The breakfast buffet was excellent! We had a wonderful time.
Beautiful property, very friendly and helpful staff. The breakfast buffet was excellent! We had a wonderful time.
10
Vivian
29 ago 2025
·
Se alojó 1 noche
This was truly a dream! I will definitely come back to Lugano and stay here. It was raining the entire time but it made the stay more romantic. Gabrielle and the entire staff at Swiss Diamond were/are extremely welcoming and accommodating. The spa was beautiful as well! Very relaxing! Thank you thank you Thank you
This was truly a dream! I will definitely come back to Lugano and stay here. It was raining the entire time but it made the stay more romantic. Gabrielle and the entire staff at Swiss Diamond were/are extremely welcoming and accommodating. The spa was beautiful as well! Very relaxing! Thank you thank you Thank you
10
Michael
19 sept 2024
·
Se alojó 4 noches
An excellent location and exceptional standards. The staff were very friendly and welcoming, they were courteous and knowledgeable. Definitely recommend 👌
An excellent location and exceptional standards. The staff were very friendly and welcoming, they were courteous and knowledgeable. Definitely recommend 👌
8
Michael
14 sept 2024
·
Se alojó 4 noches
Hotel very nice and well kept. Staff was horrible and area near hotel very quiet.
Hotel very nice and well kept. Staff was horrible and area near hotel very quiet.
6
QUINNON
27 oct 2024
·
Se alojó 2 noches
No A/C ; Sub standard Conceirge services, should not advertise as a five star.
No A/C ; Sub standard Conceirge services, should not advertise as a five star.
10
Cherece
20 dic 2022
·
Se alojó 19.345 noches
Swiss Diamond Hotel located in Vico Morcote, provided exceptional services during my stay . I would give a rating of six stars because the staff goes above and beyond to ensure the satisfaction of their guests. The level of professionalism and kindness from all staff members goes beyond the average service seen at many top rated hotels. The staff genuinely cares for the guests and are not fixated on money. I was personally attended to by the hotel manager Adnan, who provided room service at no charge, after an episode of regurgitation the night before, which left me weak the following morning. Sabrina at the front desk and Armondo in food services, are two of the most amazing people I have ever met. In a world where good customer service has increasingly decreased, it is important to recognize, give credit and sustain good workers. Sabrina is very kind, patient and caring. Sabrina assisted in planning my excursions and went the extra Mile to ensure my safety and comfort while traveling. Armondo in food services always greets you with a warm smile and provides exceptional service on every level. Even though all staff members are kind and caring, the hotel would not be the same without Sabrina and Armondo. Service is prompt and the hotel is beautiful and very clean. I highly recommend this hotel and look forward to visiting again!!
Swiss Diamond Hotel located in Vico Morcote, provided exceptional services during my stay . I would give a rating of six stars because the staff goes above and beyond to ensure the satisfaction of their guests. The level of professionalism and kindness from all staff members goes beyond the average service seen at many top rated hotels. The staff genuinely cares for the guests and are not fixated on money. I was personally attended to by the hotel manager Adnan, who provided room service at no charge, after an episode of regurgitation the night before, which left me weak the following morning. Sabrina at the front desk and Armondo in food services, are two of the most amazing people I have ever met. In a world where good customer service has increasingly decreased, it is important to recognize, give credit and sustain good workers. Sabrina is very kind, patient and caring. Sabrina assisted in planning my excursions and went the extra Mile to ensure my safety and comfort while traveling. Armondo in food services always greets you with a warm smile and provides exceptional service on every level. Even though all staff members are kind and caring, the hotel would not be the same without Sabrina and Armondo. Service is prompt and the hotel is beautiful and very clean. I highly recommend this hotel and look forward to visiting again!!
4
Elizabeth
2 sept 2025
·
Se alojó 2 noches
The 5 star rating system really needs a review and this hotel is a perfect example of why. Bad management, poor communication, terrible resturant service and patchy information given from one guest to another. I could go into every detail but it would take hours. This hotel is a 3 star at best and has alot to do to improve.
The 5 star rating system really needs a review and this hotel is a perfect example of why. Bad management, poor communication, terrible resturant service and patchy information given from one guest to another. I could go into every detail but it would take hours. This hotel is a 3 star at best and has alot to do to improve.
10
Aras
5 jun 2024
·
Se alojó 4 noches
Amazing stay ,definitely 5* The staff amazing ,drivers sooooo sweet ,they even drop and pick you up from station Really had best time ,definitely comming back again !Really recommend it .
Amazing stay ,definitely 5* The staff amazing ,drivers sooooo sweet ,they even drop and pick you up from station Really had best time ,definitely comming back again !Really recommend it .
10
Caroline
27 oct 2024
·
Se alojó 2 noches
Lovely find between Morcote and Lugano. Shuttle bus collected us from Lugano train station for an our 2 night stay. We had a very large room overlooking the lake. Everything was clean and well looked after. The staff were very friendly and helpful. The hotel is about 15 minutes walk to Morcote or a bus/shuttle ride away from Lugano. The spa and restaurant were also of high quality.
Lovely find between Morcote and Lugano. Shuttle bus collected us from Lugano train station for an our 2 night stay. We had a very large room overlooking the lake. Everything was clean and well looked after. The staff were very friendly and helpful. The hotel is about 15 minutes walk to Morcote or a bus/shuttle ride away from Lugano. The spa and restaurant were also of high quality.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Pintoresco entorno junto al lago entre Lugano y Morcote, con vistas tranquilas y un servicio de transporte que facilita el acceso al centro de la ciudad. Varios huéspedes lo encontraron lejos de la ciudad y menos conveniente para visitar lugares de interés.
Reseñas de huéspedes relacionadas
8
Avery
28 may 2024
·
Se alojó 3 noches
Excellent location and service
Excellent location and service
10
Heather
31 jul 2023
·
This hotel was very "White Lotus" in the best way. It is luxurious and immaculate. Our room had an amazing view of Lake Lugano that took my breath away. The staff was helpful and attentive; they arranged a shuttle to pick us up at the train station and also to bring us into town for a dinner reservation. We could have spent hours down by the lake and pool but also just watching the view from our balcony. The only downfall was the price of the food (40 chf for a club sandwich seemed a little much, even for swiss prices). We chose to eat at the hotel once and the food was decent. The breakfast buffet on the roof is perfect and delicious. Every detail of the hotel is thought out and it is a lovely property. I do wish that they had more eco friendly toiletries and would have liked a Nespresso machine or similar in the room rather than instant coffee. Overall we would stay here again without a doubt. An amazing property worth the drive from the main city.
This hotel was very "White Lotus" in the best way. It is luxurious and immaculate. Our room had an amazing view of Lake Lugano that took my breath away. The staff was helpful and attentive; they arranged a shuttle to pick us up at the train station and also to bring us into town for a dinner reservation. We could have spent hours down by the lake and pool but also just watching the view from our balcony. The only downfall was the price of the food (40 chf for a club sandwich seemed a little much, even for swiss prices). We chose to eat at the hotel once and the food was decent. The breakfast buffet on the roof is perfect and delicious. Every detail of the hotel is thought out and it is a lovely property. I do wish that they had more eco friendly toiletries and would have liked a Nespresso machine or similar in the room rather than instant coffee. Overall we would stay here again without a doubt. An amazing property worth the drive from the main city.
8
Victor
13 jun 2025
·
Se alojó 3 noches
The location of this hotel is BEAUTIFUL, the views of the lake are stunning. The staff was extremely friendly and welcoming. The hotel itself can definitely use a few upgrades For 1 the Air conditioner is pretty terrible. It’s pretty much a fan, the room gets pretty warm during the day. At night it’s not terrible but the AC can use an upgrade for sure. Also the furniture and carpets/rugs need to be changed or cleaned thoroughly. Plenty of stains on the carpet and couches. If you plan on being out majority of the day then i would say it’s fine but if you care about appearance and you plan on spending a lot of time in the room then maybe look at other options. Overall I had a good experience The breakfast is pretty good as well. If you’re traveling from over seas I’d recommend renting a car
The location of this hotel is BEAUTIFUL, the views of the lake are stunning. The staff was extremely friendly and welcoming. The hotel itself can definitely use a few upgrades For 1 the Air conditioner is pretty terrible. It’s pretty much a fan, the room gets pretty warm during the day. At night it’s not terrible but the AC can use an upgrade for sure. Also the furniture and carpets/rugs need to be changed or cleaned thoroughly. Plenty of stains on the carpet and couches. If you plan on being out majority of the day then i would say it’s fine but if you care about appearance and you plan on spending a lot of time in the room then maybe look at other options. Overall I had a good experience The breakfast is pretty good as well. If you’re traveling from over seas I’d recommend renting a car
10
Felicia
7 jun 2024
·
Se alojó 1 noche
Helt fantastiskt! Servicen var exceptionell med trevlig personal och bra bemötande. Frukosten hade mycket alternativ med allt från frukt, efterrätter och mackor med olika pålägg. Utsikten från rummet samt från frukostsalen var fantastisk. Området ligger ca 15min med bil från stan men hotellet erbjuder transfer mellan hotellet och stan vilket gav möjlighet till lugn miljö samt statsliv.
Helt fantastiskt! Servicen var exceptionell med trevlig personal och bra bemötande. Frukosten hade mycket alternativ med allt från frukt, efterrätter och mackor med olika pålägg. Utsikten från rummet samt från frukostsalen var fantastisk. Området ligger ca 15min med bil från stan men hotellet erbjuder transfer mellan hotellet och stan vilket gav möjlighet till lugn miljö samt statsliv.
10
Catherine
15 jul 2025
·
Se alojó 3 noches
We absolutely loved this hotel! The view was beautiful and the area was very peaceful. We stayed on the second floor and had no issues with AC.
We absolutely loved this hotel! The view was beautiful and the area was very peaceful. We stayed on the second floor and had no issues with AC.
2
Melissa
7 sept 2024
·
Se alojó 1 noche
Hotel is in a bad location, not near anything. Facilities are old and dated. Pictures fail to sure a highway between top and bottom portion of hotel making any balcony views unattractive. Literally a parking lot is your view so not worth it. There was a wedding while we were there so we couldn’t use the pool. The service was standoffish and unpleasant staff.
Hotel is in a bad location, not near anything. Facilities are old and dated. Pictures fail to sure a highway between top and bottom portion of hotel making any balcony views unattractive. Literally a parking lot is your view so not worth it. There was a wedding while we were there so we couldn’t use the pool. The service was standoffish and unpleasant staff.
10
Yulia
30 jun 2025
·
Se alojó 1 noche
Beautiful hotel right on the lake
Beautiful hotel right on the lake
10
Aryo
18 jun 2024
·
Se alojó 4 noches
Excellent Hotel in a very nice location.
Excellent Hotel in a very nice location.
10
sahil
14 nov 2024
·
Se alojó 4 noches
Good trip but the location is little off . It’s very far far the city , how ever the hotel provides shuttle every 2 hours .
Good trip but the location is little off . It’s very far far the city , how ever the hotel provides shuttle every 2 hours .
10
Caroline
27 oct 2024
·
Se alojó 2 noches
Lovely find between Morcote and Lugano. Shuttle bus collected us from Lugano train station for an our 2 night stay. We had a very large room overlooking the lake. Everything was clean and well looked after. The staff were very friendly and helpful. The hotel is about 15 minutes walk to Morcote or a bus/shuttle ride away from Lugano. The spa and restaurant were also of high quality.
Lovely find between Morcote and Lugano. Shuttle bus collected us from Lugano train station for an our 2 night stay. We had a very large room overlooking the lake. Everything was clean and well looked after. The staff were very friendly and helpful. The hotel is about 15 minutes walk to Morcote or a bus/shuttle ride away from Lugano. The spa and restaurant were also of high quality.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
El desayuno recibe elogios repetidos por su calidad y variedad. Las experiencias en el restaurante son variadas, con algunos disfrutando de las comidas, pero otros encuentran la calidad promedio y los precios altos.
Reseñas de huéspedes relacionadas
10
Andreas
10 feb 2022
·
Se alojó 2 noches
Perfekter Aufenthalt . Sensationelles Frühstück .
Perfekter Aufenthalt . Sensationelles Frühstück .
10
Heather
31 jul 2023
·
This hotel was very "White Lotus" in the best way. It is luxurious and immaculate. Our room had an amazing view of Lake Lugano that took my breath away. The staff was helpful and attentive; they arranged a shuttle to pick us up at the train station and also to bring us into town for a dinner reservation. We could have spent hours down by the lake and pool but also just watching the view from our balcony. The only downfall was the price of the food (40 chf for a club sandwich seemed a little much, even for swiss prices). We chose to eat at the hotel once and the food was decent. The breakfast buffet on the roof is perfect and delicious. Every detail of the hotel is thought out and it is a lovely property. I do wish that they had more eco friendly toiletries and would have liked a Nespresso machine or similar in the room rather than instant coffee. Overall we would stay here again without a doubt. An amazing property worth the drive from the main city.
This hotel was very "White Lotus" in the best way. It is luxurious and immaculate. Our room had an amazing view of Lake Lugano that took my breath away. The staff was helpful and attentive; they arranged a shuttle to pick us up at the train station and also to bring us into town for a dinner reservation. We could have spent hours down by the lake and pool but also just watching the view from our balcony. The only downfall was the price of the food (40 chf for a club sandwich seemed a little much, even for swiss prices). We chose to eat at the hotel once and the food was decent. The breakfast buffet on the roof is perfect and delicious. Every detail of the hotel is thought out and it is a lovely property. I do wish that they had more eco friendly toiletries and would have liked a Nespresso machine or similar in the room rather than instant coffee. Overall we would stay here again without a doubt. An amazing property worth the drive from the main city.
10
Mathieu
20 dic 2021
·
Se alojó 1 noche
Hôtel magnifique avec un service de qualité Très bonne accueil et restaurant au top 👏👏👏
Hôtel magnifique avec un service de qualité Très bonne accueil et restaurant au top 👏👏👏
10
Felicia
7 jun 2024
·
Se alojó 1 noche
Helt fantastiskt! Servicen var exceptionell med trevlig personal och bra bemötande. Frukosten hade mycket alternativ med allt från frukt, efterrätter och mackor med olika pålägg. Utsikten från rummet samt från frukostsalen var fantastisk. Området ligger ca 15min med bil från stan men hotellet erbjuder transfer mellan hotellet och stan vilket gav möjlighet till lugn miljö samt statsliv.
Helt fantastiskt! Servicen var exceptionell med trevlig personal och bra bemötande. Frukosten hade mycket alternativ med allt från frukt, efterrätter och mackor med olika pålägg. Utsikten från rummet samt från frukostsalen var fantastisk. Området ligger ca 15min med bil från stan men hotellet erbjuder transfer mellan hotellet och stan vilket gav möjlighet till lugn miljö samt statsliv.
10
Sabrina
13 oct 2025
·
Se alojó 7 noches
Beautiful property, very friendly and helpful staff. The breakfast buffet was excellent! We had a wonderful time.
Beautiful property, very friendly and helpful staff. The breakfast buffet was excellent! We had a wonderful time.
4
Elizabeth
2 sept 2025
·
Se alojó 2 noches
The 5 star rating system really needs a review and this hotel is a perfect example of why. Bad management, poor communication, terrible resturant service and patchy information given from one guest to another. I could go into every detail but it would take hours. This hotel is a 3 star at best and has alot to do to improve.
The 5 star rating system really needs a review and this hotel is a perfect example of why. Bad management, poor communication, terrible resturant service and patchy information given from one guest to another. I could go into every detail but it would take hours. This hotel is a 3 star at best and has alot to do to improve.
2
gerald
12 sept 2024
·
Se alojó 3 noches
this was an awful place to stay at. They played loud music from 10 in the morning till 2:30 AM Supposedly for a wedding event and refused to turn it down in spite of us and other guests advising them, none of us could sleep and as a result of a completely sleepless day and night adding exhaustion to our travels, we wound up getting sick and required antibiotics and medical treatment for the next seven days to cure the problem. on top of that they insisted on charging us for the room. Certainly I have stayed in many five star hotels and this is not one of them and none of them, would allow this to go on to the discomfort of all of the other guests and in addition charge for the accommodations. we will protest these charges and I don’t recommend anyone go to this hotel. Finally the lake has become very dirty and it’s questionable it’s any longer considered as swimmable s the water is cloudy with a lot of debris, including what looks like unburned fuel on top of it making that aspect of the waterfront enjoyment impossible. Consequently, almost none of the guests went into the lake for a swim. Finally the food has become mediocre and very very expensive. Much more than many 5 star hotels This hotel at one time was fine but now it should not be considered a five star, but rather a two or three star and certainly not recommended
this was an awful place to stay at. They played loud music from 10 in the morning till 2:30 AM Supposedly for a wedding event and refused to turn it down in spite of us and other guests advising them, none of us could sleep and as a result of a completely sleepless day and night adding exhaustion to our travels, we wound up getting sick and required antibiotics and medical treatment for the next seven days to cure the problem. on top of that they insisted on charging us for the room. Certainly I have stayed in many five star hotels and this is not one of them and none of them, would allow this to go on to the discomfort of all of the other guests and in addition charge for the accommodations. we will protest these charges and I don’t recommend anyone go to this hotel. Finally the lake has become very dirty and it’s questionable it’s any longer considered as swimmable s the water is cloudy with a lot of debris, including what looks like unburned fuel on top of it making that aspect of the waterfront enjoyment impossible. Consequently, almost none of the guests went into the lake for a swim. Finally the food has become mediocre and very very expensive. Much more than many 5 star hotels This hotel at one time was fine but now it should not be considered a five star, but rather a two or three star and certainly not recommended
10
Aylin
12 mar 2022
·
Se alojó 4 noches
Wir haben einen wunderschönen Urlaub gehabt, das Personal ist sehr freundlich und das Hotel ist wirklich sauber! Die Zimmer sind sehr gros und super ausgestattet. Unser Frühstück war wirklich fantastisch, wir haben viel Auswahl gehabt und es hat alles sehr lecker geschmeckt. Das hotel besuchen wir bestimmt noch einmal wieder vielen Dank
Wir haben einen wunderschönen Urlaub gehabt, das Personal ist sehr freundlich und das Hotel ist wirklich sauber! Die Zimmer sind sehr gros und super ausgestattet. Unser Frühstück war wirklich fantastisch, wir haben viel Auswahl gehabt und es hat alles sehr lecker geschmeckt. Das hotel besuchen wir bestimmt noch einmal wieder vielen Dank
8
Hoang Hai
24 jul 2022
·
Se alojó 8 noches
Insgesamt hatten wir einen angenehmen Aufenthalt im Swiss Diamond Hotel. Das Servicepersonal war top. Allerdings war die Frühstücksauswahl zu klein und dem Preis nicht angemessen.
Insgesamt hatten wir einen angenehmen Aufenthalt im Swiss Diamond Hotel. Das Servicepersonal war top. Allerdings war die Frühstücksauswahl zu klein und dem Preis nicht angemessen.
10
Caroline
27 oct 2024
·
Se alojó 2 noches
Lovely find between Morcote and Lugano. Shuttle bus collected us from Lugano train station for an our 2 night stay. We had a very large room overlooking the lake. Everything was clean and well looked after. The staff were very friendly and helpful. The hotel is about 15 minutes walk to Morcote or a bus/shuttle ride away from Lugano. The spa and restaurant were also of high quality.
Lovely find between Morcote and Lugano. Shuttle bus collected us from Lugano train station for an our 2 night stay. We had a very large room overlooking the lake. Everything was clean and well looked after. The staff were very friendly and helpful. The hotel is about 15 minutes walk to Morcote or a bus/shuttle ride away from Lugano. The spa and restaurant were also of high quality.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
HYUN YOUNG
13 ago 2026
·
Se alojó 2 noches
호텔이 오래되긴 했는데 너무 친절하고 5성급 서비스를 느낄수 있습니다 식당에서는 부담스러울 정도로 친절하고 식사 먹을때마다 재즈가수들이 공연도 해줬어 제대로 교육받은 서비스를 느낄수 있습니다. 수영장은 바로 호수로 들어갈수 있게 되어 있어서 분위기가 너무 좋았고 운동도하고 수영하고 태닝하고 하루종일 호텔에서 힐링 할수 있습니다.
호텔이 오래되긴 했는데 너무 친절하고 5성급 서비스를 느낄수 있습니다 식당에서는 부담스러울 정도로 친절하고 식사 먹을때마다 재즈가수들이 공연도 해줬어 제대로 교육받은 서비스를 느낄수 있습니다. 수영장은 바로 호수로 들어갈수 있게 되어 있어서 분위기가 너무 좋았고 운동도하고 수영하고 태닝하고 하루종일 호텔에서 힐링 할수 있습니다.
10
Martina
7 ago 2026
·
Se alojó 2 noches
The room is a bit old and the curtains are old and do not block the daylight. The lighting in the bathroom is not optimal. However the hotel is great with the direct lake access and the peacefulness of the location.
The room is a bit old and the curtains are old and do not block the daylight. The lighting in the bathroom is not optimal. However the hotel is great with the direct lake access and the peacefulness of the location.
10
David
14 jul 2026
·
Se alojó 1 noche
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10
Michael
17 jun 2026
·
Se alojó 1 noche
wunderbares hotel für einen kurzurlaub! 👍👍👍
wunderbares hotel für einen kurzurlaub! 👍👍👍
10
Kristoffer
16 jun 2026
·
Se alojó 3 noches
Toppenställe rekommenderar
Toppenställe rekommenderar
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 00:00
Antes de la(s) 12:00
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-20: 457.6369737518311USD
- 2026-09-21: 435.5817149841309USD
- 2026-09-22: 434.750907598877USD
- 2026-09-23: 589.2921549499512USD
- 2026-09-24: 437.7895151733399USD
- 2026-09-25: 437.13224238281254USD
- 2026-09-26: 459.85286895141604USD
- 2026-09-27: 437.1106907318116USD
- 2026-09-28: 457.0895968597413USD
- 2026-09-29: 447.67559039916995USD
- 2026-09-30: 447.67559039916995USD
- 2026-10-01: 463.53483711242677USD
- 2026-10-02: 560.4680307312012USD
- 2026-10-03: 470.08250903320317USD
- 2026-10-04: 433.22585670471193USD
- 2026-10-05: 439.28576044616705USD
- 2026-10-06: 467.482819229126USD
- 2026-10-07: 447.79680529479987USD
- 2026-10-08: 437.28187742309575USD
- 2026-10-09: 442.99313502502446USD
- 2026-10-10: 462.71745132446296USD
- 2026-10-11: 446.02256124572756USD
- 2026-10-12: 446.5435505065918USD
- 2026-10-13: 437.79939739379887USD
- 2026-10-14: 486.34107454833986USD
- 2026-10-15: 416.98376155700686USD
- 2026-10-16: 446.02256124572756USD
- 2026-10-17: 426.365598236084USD
- 2026-10-18: 448.2589217529297USD
- 2026-10-19: 439.7131840026856USD
- 2026-10-20: 408.235928894043USD
- 2026-10-21: 441.9211594085694USD
- 2026-10-22: 405.785909173584USD
- 2026-10-23: 439.7131840026856USD
- 2026-10-24: 420.8564005035401USD
- 2026-10-25: 439.7131840026856USD
- 2026-10-26: 427.0341199371338USD
- 2026-10-27: 439.7131840026856USD
- 2026-10-28: 439.7131840026856USD
- 2026-10-29: 439.7131840026856USD
- 2026-10-30: 442.7040975982666USD
- 2026-10-31: 410.8865366638184USD
- 2026-11-01: 328.8125230651856USD
- 2026-11-02: 330.17069759826666USD
- 2026-11-03: 312.88536236877445USD
- 2026-11-04: 322.47073073730473USD
- 2026-11-05: 309.1747988464356USD
- 2026-11-06: 329.02239759826665USD
- 2026-11-07: 328.952976751709USD
- 2026-11-08: 301.46701732177735USD
- 2026-11-09: 312.88536236877445USD
- 2026-11-10: 326.0138572052002USD
- 2026-11-11: 329.02239759826665USD
- 2026-11-12: 317.5186169006348USD
- 2026-11-13: 309.8078566925049USD
- 2026-11-14: 329.02239759826665USD
- 2026-11-15: 309.81381405944825USD
- 2026-11-16: 309.218357711792USD
- 2026-11-17: 326.42940107116704USD
- 2026-11-18: 328.952976751709USD
- 2026-11-19: 324.312257989502USD
- 2026-11-20: 329.6012083618164USD
Este alojamiento ofrece un servicio de traslado desde la estación de tren. Los huéspedes deberán proporcionar al alojamiento los datos de su llegada a través de la información de contacto que figura en la confirmación de la reserva. El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
- Este alojamiento se reserva el derecho a efectuar una autorización de la tarjeta de crédito del huésped previa a la llegada.
- Transacciones sin efectivo disponibles
- No se garantiza la disponibilidad de habitaciones sin ruidos.
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, detector de humo, sistema de seguridad y botiquín de primeros auxilios.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- La piscina de temporada abre de junio a octubre.
- Piscina disponible de 08:00 a 19:00.
- Es necesario reservar con antelación las partidas de golf y los servicios de masaje. Las reservas se realizan poniéndose en contacto con el hotel antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- Este alojamiento no acepta mascotas ni perros guía.
- Es posible pagar todas las transacciones sin dinero en efectivo.
- Aparcamiento al aire libre: 20 CHF por día.
- Cama adicional: 90.0 CHF por día
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Servicios
Centro de negocios
Mostrador turístico
Servicio de tintorería
Guardería infantil/Niñera
Servicio de limpieza
Salones para banquetes
Cambio de divisas
Caja fuerte
Consigna de equipajes
Zona para fumadores
Registros de entrada y salida exprés
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
Actividades
Piscina
Jardín
Piscina infantil
Piscina cubierta
Piscina al aire libre
Piscina climatizada al aire libre
Música en directo
Evening Entertainment
Pool (Indoor)
Muebles de exterior
Pool (Seasonal Outdoor)
Terraza
Fitness Center (nearby)
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Sauna
Bañera de hidromasaje/Jacuzzi
Sala de vapor
Servicio de masajes
Spa y centro de bienestar
Barbería/Salón de belleza
Tratamientos corporales
Tratamientos faciales
Bar en la piscina
Desayuno en la habitación
Habitación familiar
Snack Bar/Deli
Wheelchair Accessible (Limited)
Aparcamiento
Aparcamiento
Traslados al aeropuerto
Servicio de aparcacoches
Estación de carga para coches eléctricos
Area Shuttle (free)
Parking Onsite
Internet
WiFi gratuito