Swiss Diamond Hotel & Spa
441 $US
/nuit
Moyenne pour septembre
Prix pour Swiss Diamond Hotel & Spa
Sélectionnez les dates pour voir les prix et les disponibilités
441 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À Swiss Diamond Hotel & Spa, les prix par nuit s'élèvent en moyenne à 364 $US pendant le mois le moins cher (novembre) et à 501 $US pendant le mois le plus cher (juillet), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 375 $US |
| février | 396 $US |
| mars | 373 $US |
| avril | 413 $US |
| mai | 386 $US |
| juin | 469 $US |
| juillet | 501 $US |
| août | 481 $US |
| septembre | 441 $US |
| octobre | 398 $US |
| novembre | 364 $US |
| décembre | 365 $US |
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sept. · 441 $US
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Le plus cher : juillet (env. 501 $US)
Le moins cher : novembre (env. 364 $US)
À propos de cet établissement
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. Profitez des nombreuses infrastructures de loisirs offertes par l'hébergeme...
Équipements
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. Profitez des nombreuses infrastructures de loisirs offertes par l'hébergement et qui comprennent notamment un centre de remise en forme, une piscine couverte et un bain à remous. Cet hôtel propose également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et une boutique de souvenirs/un kiosque à journaux.
Services de l'établissement
Les équipements et services proposés incluent l'accès à internet gratuit à Internet, un centre d'affaires ouvert 24 h/24 et des journaux gratuits dans le hall. Un service de transfert depuis la gare est offert gratuitement et un parking avec voiturier se trouve dans l'enceinte de l'hébergement.
Repas
Pendant votre séjour, vous vous régalerez à Restaurant Lago, l'un des 2 restaurants de cet hôtel et profiterez d'un service d'étage (horaires limités). Idéal pour une soirée cocooning pleine de saveurs ! La journée a été harassante ? L'hébergement abrite un bar / salon et un bar en bord de piscine, idéal pour se détendre autour d'un verre de vin ou d'un cocktail rafraîchissant. Un petit déjeuner buffet gratuit est servi tous les jours de 07 h 00 à 10 h 30.
Chambres
Les 84 chambres de l'hébergement vous invitent à la détente et comprennent un minibar et une télévision à écran plat. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par satellite. Les salles de bain comprennent une baignoire ou une douche, des articles de toilette gratuits et un bidet. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort et un bureau.
Emplacement
En choisissant Swiss Diamond Hotel & SPA à Vico Morcote, vous profiterez d'un séjour près d'un golf, à quelques pas du site Lac de Lugano et à 5 min en voiture du site Swissminiatur. Cet hôtel avec golf se trouve à 5,3 km de Monte San Salvatore et à 7,4 km de Casino de Campione d'Italia.
À proximité
Lac de Lugano(0.1 miles)
Domaine Viticole du Château de Morcote(1.2 miles)
Swissminiatur(2 miles)
Jardin Botanique Parco San Grato(2.9 miles)
Monte San Salvatore(3.3 miles)
Lido de Campione(4.4 miles)
Casino de Campione d'Italia(4.6 miles)
Musée d'art moderne de Lugano(5.3 miles)
Centre culturel LAC Lugano Arte e Cultura(5.3 miles)
Rue commerçante Via Nassa(5.4 miles)
Église de Santa Maria degli Angioli(5.4 miles)
Piazza della Riforma(5.6 miles)
Parc Ciani(5.8 miles)
Villa Ciani(5.9 miles)
Santa Maria degli Angeli(5.9 miles)
Aéroport de Lugano Agno (LUG)(8.2 miles)
Aéroport international de Malpensa (MXP)(39.2 miles)
Parking
Navette aéroport
Restaurant
Piscine
Centre d'affaires
Service en chambre
Emplacement
Riva Lago Olivella, Vico Morcote, Suisse
Lac de Lugano (0.1 miles)
Domaine Viticole du Château de Morcote (1.2 miles)
Swissminiatur (2 miles)
Jardin Botanique Parco San Grato (2.9 miles)
Monte San Salvatore (3.3 miles)
Lido de Campione (4.4 miles)
Options de chambre
7
Suite Deluxe, 1 chambre, vue lac
Détails de la chambre
1 Lit Double
Couchages 3
861 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
7
Suite Présidentielle, 1 chambre, terrasse, vue lac
Détails de la chambre
1 Lit Double
Couchages 3
1076 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
5
Chambre Double Classique
Détails de la chambre
1 Lit Double
Couchages 2
215 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
5
Prestige Double Room
Détails de la chambre
1 Lit Double
Couchages 2
258 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
7
Chambre Double Supérieure, vue lac
Détails de la chambre
1 Lit Double
Couchages 2
269 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
5
Chambre Deluxe Double ou avec lits jumeaux, balcon, vue lac
Détails de la chambre
1 Lit Double
Couchages 3
430 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
Avis des voyageurs sur Swiss Diamond Hotel & Spa
8.7
Fabuleux
Basé sur 1 241 avis vérifiés
Qui séjourne ici ?
Affaires
14%
Couples
51%
Familles
19%
Groupes
11%
Solo
3%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Swiss Diamond Hotel & Spa, les voyageurs apprécient souvent le cadre magnifique au bord du lac, les vues imprenables et le personnel accueillant, tout en notant certains compromis, notamment un emplacement un peu isolé, des problèmes intermittents de climatisation et certaines zones vieillissantes ou usées.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Swiss Diamond Hotel & Spa, les voyageurs apprécient souvent le cadre magnifique au bord du lac, les vues imprenables et le personnel accueillant, tout en notant certains compromis, notamment un emplacement un peu isolé, des problèmes intermittents de climatisation et certaines zones vieillissantes ou usées.
Les clients aiment souvent le spa et les piscines, bien que certains mentionnent un nombre limité de transats ou une utilisation occasionnelle des installations pour des événements, ce qui affecte l'accès. Le petit-déjeuner est régulièrement salué, tandis que la qualité et les prix du restaurant suscitent des avis mitigés. Dans l'ensemble, cet hôtel convient davantage aux voyageurs en quête de détente au bord du lac qu'à ceux privilégiant la proximité des commodités urbaines.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Le spa et les piscines sont largement appréciés, et une navette d'hôtel facilite les transferts vers la ville. Certains clients signalent un nombre limité de transats, des carreaux de spa usés ou des réservations d'événements qui restreignent l'accès à la piscine.
Avis de voyageur à ce sujet
10
William
23 sept. 2023
·
A séjourné 4 nuits
Fantastic views from our room, overlooking the lake, which was spacious and clean. Staff very helpful with all requests. Had a great gym and spa, with plenty of lovely eating places within Lugano (10 mins away) and just a mile down the road in Morcote. Would definitely return!
Fantastic views from our room, overlooking the lake, which was spacious and clean. Staff very helpful with all requests. Had a great gym and spa, with plenty of lovely eating places within Lugano (10 mins away) and just a mile down the road in Morcote. Would definitely return!
2
Sigrid
8 oct. 2024
·
A séjourné 1 nuit
Wir bekamen ein Deluxezimmer mit lake view im 1.Stock mit Blick auf den Parkplatz, als ob die Autos vor dem Fenster parken würden! Keine Chance zu tauschen! Das Spa völlig abgewohnt mit vielen abgeschlagenen Kacheln, keine freien Liegen - es gibt ca 15 für ca 100 Gäste ! Auch das Frühstück verbringt man neben den Autos! Und das bei den Preisen!!!
Wir bekamen ein Deluxezimmer mit lake view im 1.Stock mit Blick auf den Parkplatz, als ob die Autos vor dem Fenster parken würden! Keine Chance zu tauschen! Das Spa völlig abgewohnt mit vielen abgeschlagenen Kacheln, keine freien Liegen - es gibt ca 15 für ca 100 Gäste ! Auch das Frühstück verbringt man neben den Autos! Und das bei den Preisen!!!
10
Sonia
4 juil. 2022
·
A séjourné 2 nuits
Het verblijf was prima, 1 minpunt er was niet voldoende ligbedden om te genieten van de zon. Aan de accommodatie op het gras waren er onbezette plaatsen.Deze waren de ganse dag vrij maar we mochten deze niet bezetten.Er was geen mogelijkheid tot reserveren en de tweede dag ook niet. Op deze 5 lege bedden lagen alleen handdoeken en magazines. Dit was een spijtig zaak aangezien er dan toch privileges waren. mvg Sonja
Het verblijf was prima, 1 minpunt er was niet voldoende ligbedden om te genieten van de zon. Aan de accommodatie op het gras waren er onbezette plaatsen.Deze waren de ganse dag vrij maar we mochten deze niet bezetten.Er was geen mogelijkheid tot reserveren en de tweede dag ook niet. Op deze 5 lege bedden lagen alleen handdoeken en magazines. Dit was een spijtig zaak aangezien er dan toch privileges waren. mvg Sonja
10
Vivian
29 août 2025
·
A séjourné 1 nuit
This was truly a dream! I will definitely come back to Lugano and stay here. It was raining the entire time but it made the stay more romantic. Gabrielle and the entire staff at Swiss Diamond were/are extremely welcoming and accommodating. The spa was beautiful as well! Very relaxing! Thank you thank you Thank you
This was truly a dream! I will definitely come back to Lugano and stay here. It was raining the entire time but it made the stay more romantic. Gabrielle and the entire staff at Swiss Diamond were/are extremely welcoming and accommodating. The spa was beautiful as well! Very relaxing! Thank you thank you Thank you
2
Melissa
7 sept. 2024
·
A séjourné 1 nuit
Hotel is in a bad location, not near anything. Facilities are old and dated. Pictures fail to sure a highway between top and bottom portion of hotel making any balcony views unattractive. Literally a parking lot is your view so not worth it. There was a wedding while we were there so we couldn’t use the pool. The service was standoffish and unpleasant staff.
Hotel is in a bad location, not near anything. Facilities are old and dated. Pictures fail to sure a highway between top and bottom portion of hotel making any balcony views unattractive. Literally a parking lot is your view so not worth it. There was a wedding while we were there so we couldn’t use the pool. The service was standoffish and unpleasant staff.
10
sahil
14 nov. 2024
·
A séjourné 4 nuits
Good trip but the location is little off . It’s very far far the city , how ever the hotel provides shuttle every 2 hours .
Good trip but the location is little off . It’s very far far the city , how ever the hotel provides shuttle every 2 hours .
8
Matt
16 avr. 2025
·
A séjourné 3 nuits
Had a barking dog in the roim below us. Not good. Staff was helpful in getting owners to mostly stop it. Wont stay where dogs are allowed again.
Had a barking dog in the roim below us. Not good. Staff was helpful in getting owners to mostly stop it. Wont stay where dogs are allowed again.
10
Aras
5 juin 2024
·
A séjourné 4 nuits
Amazing stay ,definitely 5* The staff amazing ,drivers sooooo sweet ,they even drop and pick you up from station Really had best time ,definitely comming back again !Really recommend it .
Amazing stay ,definitely 5* The staff amazing ,drivers sooooo sweet ,they even drop and pick you up from station Really had best time ,definitely comming back again !Really recommend it .
10
Caroline
27 oct. 2024
·
A séjourné 2 nuits
Lovely find between Morcote and Lugano. Shuttle bus collected us from Lugano train station for an our 2 night stay. We had a very large room overlooking the lake. Everything was clean and well looked after. The staff were very friendly and helpful. The hotel is about 15 minutes walk to Morcote or a bus/shuttle ride away from Lugano. The spa and restaurant were also of high quality.
Lovely find between Morcote and Lugano. Shuttle bus collected us from Lugano train station for an our 2 night stay. We had a very large room overlooking the lake. Everything was clean and well looked after. The staff were very friendly and helpful. The hotel is about 15 minutes walk to Morcote or a bus/shuttle ride away from Lugano. The spa and restaurant were also of high quality.
10
Martin
8 févr. 2022
·
A séjourné 1 nuit
Das Swiss Diamond Hotel ist echt ein wunderschönes Erlebnis. Das Hotel lässt kaum Wünsche offen. Mit einer Tollen Poolanlage die sogar im tiefsten Winter geöffnet ist. (Wasser zwar eiskalt, aber evtl. was für verrückte Sauna gänger 😅) dann gibt es einen Innenpool und ein grossartiger Spa bereich. Der Service ist echt grossartig. uns wurde bei jedem problem und all unseren wünschen weitergeholfen. Bei der Frage e ob es evtl. eine ladestation für unser fahrzeug gibt, haben sie direkt unseren Autoschlüssel entgegengenommen und unser Auto direkt zur Ladestation gefahren. Das ist Service! Auch der Zimmerservice war fantastisch. Als wir bemerkten das bereits alle Restaurants in Morcote geschlossen waren, haben wir den Zimmerservice angerufen und sie haben unsere Suite umgehend im ein kleines Restaurant verwandelt. Das ganze hat natürlich seinen preis, aber eben dafür kriegt man einiges geboten. Man merkt das das Hotel schon etwas in die Jahre gekommen ist und trotzdem sieht alles super gepglegt aus. Vieles ist Rennoviert oder einfach in einem sehr gepflegten zustand. Übrigens empfehlen wir eine Suite mit Seeblick zu buchen. Wir werden das Swiss Diamond Hotel ganz bestimmt wieder besuchen. :)
Das Swiss Diamond Hotel ist echt ein wunderschönes Erlebnis. Das Hotel lässt kaum Wünsche offen. Mit einer Tollen Poolanlage die sogar im tiefsten Winter geöffnet ist. (Wasser zwar eiskalt, aber evtl. was für verrückte Sauna gänger 😅) dann gibt es einen Innenpool und ein grossartiger Spa bereich. Der Service ist echt grossartig. uns wurde bei jedem problem und all unseren wünschen weitergeholfen. Bei der Frage e ob es evtl. eine ladestation für unser fahrzeug gibt, haben sie direkt unseren Autoschlüssel entgegengenommen und unser Auto direkt zur Ladestation gefahren. Das ist Service! Auch der Zimmerservice war fantastisch. Als wir bemerkten das bereits alle Restaurants in Morcote geschlossen waren, haben wir den Zimmerservice angerufen und sie haben unsere Suite umgehend im ein kleines Restaurant verwandelt. Das ganze hat natürlich seinen preis, aber eben dafür kriegt man einiges geboten. Man merkt das das Hotel schon etwas in die Jahre gekommen ist und trotzdem sieht alles super gepglegt aus. Vieles ist Rennoviert oder einfach in einem sehr gepflegten zustand. Übrigens empfehlen wir eine Suite mit Seeblick zu buchen. Wir werden das Swiss Diamond Hotel ganz bestimmt wieder besuchen. :)
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
De nombreux clients décrivent les chambres et les espaces communs comme propres et bien entretenus, mais plusieurs signalent des meubles tachés, des rideaux sales ou de la moisissure dans la salle de bain, et quelques-uns notent des surfaces de spa vieillissantes.
Avis de voyageur à ce sujet
10
William
23 sept. 2023
·
A séjourné 4 nuits
Fantastic views from our room, overlooking the lake, which was spacious and clean. Staff very helpful with all requests. Had a great gym and spa, with plenty of lovely eating places within Lugano (10 mins away) and just a mile down the road in Morcote. Would definitely return!
Fantastic views from our room, overlooking the lake, which was spacious and clean. Staff very helpful with all requests. Had a great gym and spa, with plenty of lovely eating places within Lugano (10 mins away) and just a mile down the road in Morcote. Would definitely return!
4
oleg
29 juil. 2024
·
A séjourné 3 nuits
Very disappointing stay. This hotel is so, so far from the 5 stars. Its an old, tired and in desperate need of refurbishing hotel. The service at the front desk is poor. Not rude, but just not friendly, not accommodating and uncaring. You will just get the cold polite indifference. The official hotel check-in is at 3PM and they will not give you the room a minute earlier. Must be the Swiss precision. Certainly not all rooms finish cleaning at the same time as the clock strikes 3 PM. Clean rooms become available as the people check out thru-out the morning and then get cleaned-up. BUT, no matter what, you will have to wait until 3 PM for your room. Even if you get there as the first guest at 10AM. The rules are the rules! They don't care! On the good side, the people at the 6th floor breakfast were very nice, helpful, service with a smile. Our room was large, but the furniture was old and quite beat-up. Curtains are dirty. We paid for the lake front view and our room on the 3rd floor was facing the lake. It was nice, but all lake facing rooms are also facing the main road, where the cars drive with hi speed all day and night and that creates noise in the room. Must say the shower in our room great strong water flow. Free Parking in the front of the hotel is nice, but in some cases they need to take the car keys from you. For us that turned into a very stressful situation,because they could't find our key for 20 mins, which cased us a lot of stress trying not to miss our flight
Very disappointing stay. This hotel is so, so far from the 5 stars. Its an old, tired and in desperate need of refurbishing hotel. The service at the front desk is poor. Not rude, but just not friendly, not accommodating and uncaring. You will just get the cold polite indifference. The official hotel check-in is at 3PM and they will not give you the room a minute earlier. Must be the Swiss precision. Certainly not all rooms finish cleaning at the same time as the clock strikes 3 PM. Clean rooms become available as the people check out thru-out the morning and then get cleaned-up. BUT, no matter what, you will have to wait until 3 PM for your room. Even if you get there as the first guest at 10AM. The rules are the rules! They don't care! On the good side, the people at the 6th floor breakfast were very nice, helpful, service with a smile. Our room was large, but the furniture was old and quite beat-up. Curtains are dirty. We paid for the lake front view and our room on the 3rd floor was facing the lake. It was nice, but all lake facing rooms are also facing the main road, where the cars drive with hi speed all day and night and that creates noise in the room. Must say the shower in our room great strong water flow. Free Parking in the front of the hotel is nice, but in some cases they need to take the car keys from you. For us that turned into a very stressful situation,because they could't find our key for 20 mins, which cased us a lot of stress trying not to miss our flight
2
Sigrid
8 oct. 2024
·
A séjourné 1 nuit
Wir bekamen ein Deluxezimmer mit lake view im 1.Stock mit Blick auf den Parkplatz, als ob die Autos vor dem Fenster parken würden! Keine Chance zu tauschen! Das Spa völlig abgewohnt mit vielen abgeschlagenen Kacheln, keine freien Liegen - es gibt ca 15 für ca 100 Gäste ! Auch das Frühstück verbringt man neben den Autos! Und das bei den Preisen!!!
Wir bekamen ein Deluxezimmer mit lake view im 1.Stock mit Blick auf den Parkplatz, als ob die Autos vor dem Fenster parken würden! Keine Chance zu tauschen! Das Spa völlig abgewohnt mit vielen abgeschlagenen Kacheln, keine freien Liegen - es gibt ca 15 für ca 100 Gäste ! Auch das Frühstück verbringt man neben den Autos! Und das bei den Preisen!!!
8
Victor
13 juin 2025
·
A séjourné 3 nuits
The location of this hotel is BEAUTIFUL, the views of the lake are stunning. The staff was extremely friendly and welcoming. The hotel itself can definitely use a few upgrades For 1 the Air conditioner is pretty terrible. It’s pretty much a fan, the room gets pretty warm during the day. At night it’s not terrible but the AC can use an upgrade for sure. Also the furniture and carpets/rugs need to be changed or cleaned thoroughly. Plenty of stains on the carpet and couches. If you plan on being out majority of the day then i would say it’s fine but if you care about appearance and you plan on spending a lot of time in the room then maybe look at other options. Overall I had a good experience The breakfast is pretty good as well. If you’re traveling from over seas I’d recommend renting a car
The location of this hotel is BEAUTIFUL, the views of the lake are stunning. The staff was extremely friendly and welcoming. The hotel itself can definitely use a few upgrades For 1 the Air conditioner is pretty terrible. It’s pretty much a fan, the room gets pretty warm during the day. At night it’s not terrible but the AC can use an upgrade for sure. Also the furniture and carpets/rugs need to be changed or cleaned thoroughly. Plenty of stains on the carpet and couches. If you plan on being out majority of the day then i would say it’s fine but if you care about appearance and you plan on spending a lot of time in the room then maybe look at other options. Overall I had a good experience The breakfast is pretty good as well. If you’re traveling from over seas I’d recommend renting a car
2
Ferdinand
29 mai 2024
·
A séjourné 2 nuits
-Der Fernseher ging nicht -Das Waschbeckenwasser ist nicht richtig abgelaufen -Der Sessel hatte ein Brandloch -In der Dusche hat es geschimmelt -Haben bei der Ankunft nicht mal ansatzweise eine Erklärung bekommen wo zb. der Frühstücksraum oder sonstige Räumlichkeiten sind. -Nie im Leben ein 5 Sterne Hotel
-Der Fernseher ging nicht -Das Waschbeckenwasser ist nicht richtig abgelaufen -Der Sessel hatte ein Brandloch -In der Dusche hat es geschimmelt -Haben bei der Ankunft nicht mal ansatzweise eine Erklärung bekommen wo zb. der Frühstücksraum oder sonstige Räumlichkeiten sind. -Nie im Leben ein 5 Sterne Hotel
10
Cherece
20 déc. 2022
·
A séjourné 19 345 nuits
Swiss Diamond Hotel located in Vico Morcote, provided exceptional services during my stay . I would give a rating of six stars because the staff goes above and beyond to ensure the satisfaction of their guests. The level of professionalism and kindness from all staff members goes beyond the average service seen at many top rated hotels. The staff genuinely cares for the guests and are not fixated on money. I was personally attended to by the hotel manager Adnan, who provided room service at no charge, after an episode of regurgitation the night before, which left me weak the following morning. Sabrina at the front desk and Armondo in food services, are two of the most amazing people I have ever met. In a world where good customer service has increasingly decreased, it is important to recognize, give credit and sustain good workers. Sabrina is very kind, patient and caring. Sabrina assisted in planning my excursions and went the extra Mile to ensure my safety and comfort while traveling. Armondo in food services always greets you with a warm smile and provides exceptional service on every level. Even though all staff members are kind and caring, the hotel would not be the same without Sabrina and Armondo. Service is prompt and the hotel is beautiful and very clean. I highly recommend this hotel and look forward to visiting again!!
Swiss Diamond Hotel located in Vico Morcote, provided exceptional services during my stay . I would give a rating of six stars because the staff goes above and beyond to ensure the satisfaction of their guests. The level of professionalism and kindness from all staff members goes beyond the average service seen at many top rated hotels. The staff genuinely cares for the guests and are not fixated on money. I was personally attended to by the hotel manager Adnan, who provided room service at no charge, after an episode of regurgitation the night before, which left me weak the following morning. Sabrina at the front desk and Armondo in food services, are two of the most amazing people I have ever met. In a world where good customer service has increasingly decreased, it is important to recognize, give credit and sustain good workers. Sabrina is very kind, patient and caring. Sabrina assisted in planning my excursions and went the extra Mile to ensure my safety and comfort while traveling. Armondo in food services always greets you with a warm smile and provides exceptional service on every level. Even though all staff members are kind and caring, the hotel would not be the same without Sabrina and Armondo. Service is prompt and the hotel is beautiful and very clean. I highly recommend this hotel and look forward to visiting again!!
10
Aylin
12 mars 2022
·
A séjourné 4 nuits
Wir haben einen wunderschönen Urlaub gehabt, das Personal ist sehr freundlich und das Hotel ist wirklich sauber! Die Zimmer sind sehr gros und super ausgestattet. Unser Frühstück war wirklich fantastisch, wir haben viel Auswahl gehabt und es hat alles sehr lecker geschmeckt. Das hotel besuchen wir bestimmt noch einmal wieder vielen Dank
Wir haben einen wunderschönen Urlaub gehabt, das Personal ist sehr freundlich und das Hotel ist wirklich sauber! Die Zimmer sind sehr gros und super ausgestattet. Unser Frühstück war wirklich fantastisch, wir haben viel Auswahl gehabt und es hat alles sehr lecker geschmeckt. Das hotel besuchen wir bestimmt noch einmal wieder vielen Dank
10
Caroline
27 oct. 2024
·
A séjourné 2 nuits
Lovely find between Morcote and Lugano. Shuttle bus collected us from Lugano train station for an our 2 night stay. We had a very large room overlooking the lake. Everything was clean and well looked after. The staff were very friendly and helpful. The hotel is about 15 minutes walk to Morcote or a bus/shuttle ride away from Lugano. The spa and restaurant were also of high quality.
Lovely find between Morcote and Lugano. Shuttle bus collected us from Lugano train station for an our 2 night stay. We had a very large room overlooking the lake. Everything was clean and well looked after. The staff were very friendly and helpful. The hotel is about 15 minutes walk to Morcote or a bus/shuttle ride away from Lugano. The spa and restaurant were also of high quality.
10
Martin
8 févr. 2022
·
A séjourné 1 nuit
Das Swiss Diamond Hotel ist echt ein wunderschönes Erlebnis. Das Hotel lässt kaum Wünsche offen. Mit einer Tollen Poolanlage die sogar im tiefsten Winter geöffnet ist. (Wasser zwar eiskalt, aber evtl. was für verrückte Sauna gänger 😅) dann gibt es einen Innenpool und ein grossartiger Spa bereich. Der Service ist echt grossartig. uns wurde bei jedem problem und all unseren wünschen weitergeholfen. Bei der Frage e ob es evtl. eine ladestation für unser fahrzeug gibt, haben sie direkt unseren Autoschlüssel entgegengenommen und unser Auto direkt zur Ladestation gefahren. Das ist Service! Auch der Zimmerservice war fantastisch. Als wir bemerkten das bereits alle Restaurants in Morcote geschlossen waren, haben wir den Zimmerservice angerufen und sie haben unsere Suite umgehend im ein kleines Restaurant verwandelt. Das ganze hat natürlich seinen preis, aber eben dafür kriegt man einiges geboten. Man merkt das das Hotel schon etwas in die Jahre gekommen ist und trotzdem sieht alles super gepglegt aus. Vieles ist Rennoviert oder einfach in einem sehr gepflegten zustand. Übrigens empfehlen wir eine Suite mit Seeblick zu buchen. Wir werden das Swiss Diamond Hotel ganz bestimmt wieder besuchen. :)
Das Swiss Diamond Hotel ist echt ein wunderschönes Erlebnis. Das Hotel lässt kaum Wünsche offen. Mit einer Tollen Poolanlage die sogar im tiefsten Winter geöffnet ist. (Wasser zwar eiskalt, aber evtl. was für verrückte Sauna gänger 😅) dann gibt es einen Innenpool und ein grossartiger Spa bereich. Der Service ist echt grossartig. uns wurde bei jedem problem und all unseren wünschen weitergeholfen. Bei der Frage e ob es evtl. eine ladestation für unser fahrzeug gibt, haben sie direkt unseren Autoschlüssel entgegengenommen und unser Auto direkt zur Ladestation gefahren. Das ist Service! Auch der Zimmerservice war fantastisch. Als wir bemerkten das bereits alle Restaurants in Morcote geschlossen waren, haben wir den Zimmerservice angerufen und sie haben unsere Suite umgehend im ein kleines Restaurant verwandelt. Das ganze hat natürlich seinen preis, aber eben dafür kriegt man einiges geboten. Man merkt das das Hotel schon etwas in die Jahre gekommen ist und trotzdem sieht alles super gepglegt aus. Vieles ist Rennoviert oder einfach in einem sehr gepflegten zustand. Übrigens empfehlen wir eine Suite mit Seeblick zu buchen. Wir werden das Swiss Diamond Hotel ganz bestimmt wieder besuchen. :)
10
Fadi
7 août 2024
·
A séjourné 2 nuits
Clean and made us feel relaxed.
Clean and made us feel relaxed.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
De nombreuses chambres sont spacieuses et offrent une vue exceptionnelle sur le lac, mais plusieurs clients ont connu une climatisation faible ou saisonnière et un décor daté, et certaines chambres avec vue sur le lac signalent du bruit de la route ou une vue moins agréable depuis les étages inférieurs.
Avis de voyageur à ce sujet
10
William
23 sept. 2023
·
A séjourné 4 nuits
Fantastic views from our room, overlooking the lake, which was spacious and clean. Staff very helpful with all requests. Had a great gym and spa, with plenty of lovely eating places within Lugano (10 mins away) and just a mile down the road in Morcote. Would definitely return!
Fantastic views from our room, overlooking the lake, which was spacious and clean. Staff very helpful with all requests. Had a great gym and spa, with plenty of lovely eating places within Lugano (10 mins away) and just a mile down the road in Morcote. Would definitely return!
4
oleg
29 juil. 2024
·
A séjourné 3 nuits
Very disappointing stay. This hotel is so, so far from the 5 stars. Its an old, tired and in desperate need of refurbishing hotel. The service at the front desk is poor. Not rude, but just not friendly, not accommodating and uncaring. You will just get the cold polite indifference. The official hotel check-in is at 3PM and they will not give you the room a minute earlier. Must be the Swiss precision. Certainly not all rooms finish cleaning at the same time as the clock strikes 3 PM. Clean rooms become available as the people check out thru-out the morning and then get cleaned-up. BUT, no matter what, you will have to wait until 3 PM for your room. Even if you get there as the first guest at 10AM. The rules are the rules! They don't care! On the good side, the people at the 6th floor breakfast were very nice, helpful, service with a smile. Our room was large, but the furniture was old and quite beat-up. Curtains are dirty. We paid for the lake front view and our room on the 3rd floor was facing the lake. It was nice, but all lake facing rooms are also facing the main road, where the cars drive with hi speed all day and night and that creates noise in the room. Must say the shower in our room great strong water flow. Free Parking in the front of the hotel is nice, but in some cases they need to take the car keys from you. For us that turned into a very stressful situation,because they could't find our key for 20 mins, which cased us a lot of stress trying not to miss our flight
Very disappointing stay. This hotel is so, so far from the 5 stars. Its an old, tired and in desperate need of refurbishing hotel. The service at the front desk is poor. Not rude, but just not friendly, not accommodating and uncaring. You will just get the cold polite indifference. The official hotel check-in is at 3PM and they will not give you the room a minute earlier. Must be the Swiss precision. Certainly not all rooms finish cleaning at the same time as the clock strikes 3 PM. Clean rooms become available as the people check out thru-out the morning and then get cleaned-up. BUT, no matter what, you will have to wait until 3 PM for your room. Even if you get there as the first guest at 10AM. The rules are the rules! They don't care! On the good side, the people at the 6th floor breakfast were very nice, helpful, service with a smile. Our room was large, but the furniture was old and quite beat-up. Curtains are dirty. We paid for the lake front view and our room on the 3rd floor was facing the lake. It was nice, but all lake facing rooms are also facing the main road, where the cars drive with hi speed all day and night and that creates noise in the room. Must say the shower in our room great strong water flow. Free Parking in the front of the hotel is nice, but in some cases they need to take the car keys from you. For us that turned into a very stressful situation,because they could't find our key for 20 mins, which cased us a lot of stress trying not to miss our flight
2
Sigrid
8 oct. 2024
·
A séjourné 1 nuit
Wir bekamen ein Deluxezimmer mit lake view im 1.Stock mit Blick auf den Parkplatz, als ob die Autos vor dem Fenster parken würden! Keine Chance zu tauschen! Das Spa völlig abgewohnt mit vielen abgeschlagenen Kacheln, keine freien Liegen - es gibt ca 15 für ca 100 Gäste ! Auch das Frühstück verbringt man neben den Autos! Und das bei den Preisen!!!
Wir bekamen ein Deluxezimmer mit lake view im 1.Stock mit Blick auf den Parkplatz, als ob die Autos vor dem Fenster parken würden! Keine Chance zu tauschen! Das Spa völlig abgewohnt mit vielen abgeschlagenen Kacheln, keine freien Liegen - es gibt ca 15 für ca 100 Gäste ! Auch das Frühstück verbringt man neben den Autos! Und das bei den Preisen!!!
10
Heather
31 juil. 2023
·
This hotel was very "White Lotus" in the best way. It is luxurious and immaculate. Our room had an amazing view of Lake Lugano that took my breath away. The staff was helpful and attentive; they arranged a shuttle to pick us up at the train station and also to bring us into town for a dinner reservation. We could have spent hours down by the lake and pool but also just watching the view from our balcony. The only downfall was the price of the food (40 chf for a club sandwich seemed a little much, even for swiss prices). We chose to eat at the hotel once and the food was decent. The breakfast buffet on the roof is perfect and delicious. Every detail of the hotel is thought out and it is a lovely property. I do wish that they had more eco friendly toiletries and would have liked a Nespresso machine or similar in the room rather than instant coffee. Overall we would stay here again without a doubt. An amazing property worth the drive from the main city.
This hotel was very "White Lotus" in the best way. It is luxurious and immaculate. Our room had an amazing view of Lake Lugano that took my breath away. The staff was helpful and attentive; they arranged a shuttle to pick us up at the train station and also to bring us into town for a dinner reservation. We could have spent hours down by the lake and pool but also just watching the view from our balcony. The only downfall was the price of the food (40 chf for a club sandwich seemed a little much, even for swiss prices). We chose to eat at the hotel once and the food was decent. The breakfast buffet on the roof is perfect and delicious. Every detail of the hotel is thought out and it is a lovely property. I do wish that they had more eco friendly toiletries and would have liked a Nespresso machine or similar in the room rather than instant coffee. Overall we would stay here again without a doubt. An amazing property worth the drive from the main city.
8
Victor
13 juin 2025
·
A séjourné 3 nuits
The location of this hotel is BEAUTIFUL, the views of the lake are stunning. The staff was extremely friendly and welcoming. The hotel itself can definitely use a few upgrades For 1 the Air conditioner is pretty terrible. It’s pretty much a fan, the room gets pretty warm during the day. At night it’s not terrible but the AC can use an upgrade for sure. Also the furniture and carpets/rugs need to be changed or cleaned thoroughly. Plenty of stains on the carpet and couches. If you plan on being out majority of the day then i would say it’s fine but if you care about appearance and you plan on spending a lot of time in the room then maybe look at other options. Overall I had a good experience The breakfast is pretty good as well. If you’re traveling from over seas I’d recommend renting a car
The location of this hotel is BEAUTIFUL, the views of the lake are stunning. The staff was extremely friendly and welcoming. The hotel itself can definitely use a few upgrades For 1 the Air conditioner is pretty terrible. It’s pretty much a fan, the room gets pretty warm during the day. At night it’s not terrible but the AC can use an upgrade for sure. Also the furniture and carpets/rugs need to be changed or cleaned thoroughly. Plenty of stains on the carpet and couches. If you plan on being out majority of the day then i would say it’s fine but if you care about appearance and you plan on spending a lot of time in the room then maybe look at other options. Overall I had a good experience The breakfast is pretty good as well. If you’re traveling from over seas I’d recommend renting a car
6
Manisha Reenye
30 mars 2025
·
A séjourné 1 nuit
We had 2 rooms for one night, upon checkin we requested side by side rooms and were accommodated. Our rooms were not exceptionally hot and we adjusted the temperature before leaving for dinner. When we returned, rooms were not any lower in temperature and we were advised that the hotel is fully booked and there are. No rooms to change to. Along with this, maintenance advised us that we were the only ones complaining and
We had 2 rooms for one night, upon checkin we requested side by side rooms and were accommodated. Our rooms were not exceptionally hot and we adjusted the temperature before leaving for dinner. When we returned, rooms were not any lower in temperature and we were advised that the hotel is fully booked and there are. No rooms to change to. Along with this, maintenance advised us that we were the only ones complaining and
10
Catherine
15 juil. 2025
·
A séjourné 3 nuits
We absolutely loved this hotel! The view was beautiful and the area was very peaceful. We stayed on the second floor and had no issues with AC.
We absolutely loved this hotel! The view was beautiful and the area was very peaceful. We stayed on the second floor and had no issues with AC.
8
Jazza a j a aldabbous
19 sept. 2023
·
A séjourné 6 nuits
LAKE VIEW ROOM IS BEAUTIFULLY.
LAKE VIEW ROOM IS BEAUTIFULLY.
2
Michael
1 nov. 2024
·
A séjourné 1 nuit
Staff is friendly but there is no AC. Spoke to front desk, but they mentioned the entire hotel has no AC because this time of year it is off. So the room was extremely uncomfortable. They brought us a fan, but it was loud and not helpful. We opened the window, only to have cigarette smoke enter our room. Gross. little disappointed considering what I paid. Find an alternative as there appears to be no solution for this problem. They gave us 2 other room options, both of which had no AC.
Staff is friendly but there is no AC. Spoke to front desk, but they mentioned the entire hotel has no AC because this time of year it is off. So the room was extremely uncomfortable. They brought us a fan, but it was loud and not helpful. We opened the window, only to have cigarette smoke enter our room. Gross. little disappointed considering what I paid. Find an alternative as there appears to be no solution for this problem. They gave us 2 other room options, both of which had no AC.
10
Caroline
27 oct. 2024
·
A séjourné 2 nuits
Lovely find between Morcote and Lugano. Shuttle bus collected us from Lugano train station for an our 2 night stay. We had a very large room overlooking the lake. Everything was clean and well looked after. The staff were very friendly and helpful. The hotel is about 15 minutes walk to Morcote or a bus/shuttle ride away from Lugano. The spa and restaurant were also of high quality.
Lovely find between Morcote and Lugano. Shuttle bus collected us from Lugano train station for an our 2 night stay. We had a very large room overlooking the lake. Everything was clean and well looked after. The staff were very friendly and helpful. The hotel is about 15 minutes walk to Morcote or a bus/shuttle ride away from Lugano. The spa and restaurant were also of high quality.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est fréquemment décrit comme chaleureux, attentif et serviable, avec des chauffeurs et un service de réception utiles. Cependant, de nombreuses critiques font état d'une mauvaise gestion ou d'une communication difficile, d'un enregistrement inflexible et d'un service de restaurant ou de conciergerie inégal.
Avis de voyageur à ce sujet
4
oleg
29 juil. 2024
·
A séjourné 3 nuits
Very disappointing stay. This hotel is so, so far from the 5 stars. Its an old, tired and in desperate need of refurbishing hotel. The service at the front desk is poor. Not rude, but just not friendly, not accommodating and uncaring. You will just get the cold polite indifference. The official hotel check-in is at 3PM and they will not give you the room a minute earlier. Must be the Swiss precision. Certainly not all rooms finish cleaning at the same time as the clock strikes 3 PM. Clean rooms become available as the people check out thru-out the morning and then get cleaned-up. BUT, no matter what, you will have to wait until 3 PM for your room. Even if you get there as the first guest at 10AM. The rules are the rules! They don't care! On the good side, the people at the 6th floor breakfast were very nice, helpful, service with a smile. Our room was large, but the furniture was old and quite beat-up. Curtains are dirty. We paid for the lake front view and our room on the 3rd floor was facing the lake. It was nice, but all lake facing rooms are also facing the main road, where the cars drive with hi speed all day and night and that creates noise in the room. Must say the shower in our room great strong water flow. Free Parking in the front of the hotel is nice, but in some cases they need to take the car keys from you. For us that turned into a very stressful situation,because they could't find our key for 20 mins, which cased us a lot of stress trying not to miss our flight
Very disappointing stay. This hotel is so, so far from the 5 stars. Its an old, tired and in desperate need of refurbishing hotel. The service at the front desk is poor. Not rude, but just not friendly, not accommodating and uncaring. You will just get the cold polite indifference. The official hotel check-in is at 3PM and they will not give you the room a minute earlier. Must be the Swiss precision. Certainly not all rooms finish cleaning at the same time as the clock strikes 3 PM. Clean rooms become available as the people check out thru-out the morning and then get cleaned-up. BUT, no matter what, you will have to wait until 3 PM for your room. Even if you get there as the first guest at 10AM. The rules are the rules! They don't care! On the good side, the people at the 6th floor breakfast were very nice, helpful, service with a smile. Our room was large, but the furniture was old and quite beat-up. Curtains are dirty. We paid for the lake front view and our room on the 3rd floor was facing the lake. It was nice, but all lake facing rooms are also facing the main road, where the cars drive with hi speed all day and night and that creates noise in the room. Must say the shower in our room great strong water flow. Free Parking in the front of the hotel is nice, but in some cases they need to take the car keys from you. For us that turned into a very stressful situation,because they could't find our key for 20 mins, which cased us a lot of stress trying not to miss our flight
10
Sabrina
13 oct. 2025
·
A séjourné 7 nuits
Beautiful property, very friendly and helpful staff. The breakfast buffet was excellent! We had a wonderful time.
Beautiful property, very friendly and helpful staff. The breakfast buffet was excellent! We had a wonderful time.
10
Vivian
29 août 2025
·
A séjourné 1 nuit
This was truly a dream! I will definitely come back to Lugano and stay here. It was raining the entire time but it made the stay more romantic. Gabrielle and the entire staff at Swiss Diamond were/are extremely welcoming and accommodating. The spa was beautiful as well! Very relaxing! Thank you thank you Thank you
This was truly a dream! I will definitely come back to Lugano and stay here. It was raining the entire time but it made the stay more romantic. Gabrielle and the entire staff at Swiss Diamond were/are extremely welcoming and accommodating. The spa was beautiful as well! Very relaxing! Thank you thank you Thank you
10
Michael
19 sept. 2024
·
A séjourné 4 nuits
An excellent location and exceptional standards. The staff were very friendly and welcoming, they were courteous and knowledgeable. Definitely recommend 👌
An excellent location and exceptional standards. The staff were very friendly and welcoming, they were courteous and knowledgeable. Definitely recommend 👌
8
Michael
14 sept. 2024
·
A séjourné 4 nuits
Hotel very nice and well kept. Staff was horrible and area near hotel very quiet.
Hotel very nice and well kept. Staff was horrible and area near hotel very quiet.
6
QUINNON
27 oct. 2024
·
A séjourné 2 nuits
No A/C ; Sub standard Conceirge services, should not advertise as a five star.
No A/C ; Sub standard Conceirge services, should not advertise as a five star.
10
Cherece
20 déc. 2022
·
A séjourné 19 345 nuits
Swiss Diamond Hotel located in Vico Morcote, provided exceptional services during my stay . I would give a rating of six stars because the staff goes above and beyond to ensure the satisfaction of their guests. The level of professionalism and kindness from all staff members goes beyond the average service seen at many top rated hotels. The staff genuinely cares for the guests and are not fixated on money. I was personally attended to by the hotel manager Adnan, who provided room service at no charge, after an episode of regurgitation the night before, which left me weak the following morning. Sabrina at the front desk and Armondo in food services, are two of the most amazing people I have ever met. In a world where good customer service has increasingly decreased, it is important to recognize, give credit and sustain good workers. Sabrina is very kind, patient and caring. Sabrina assisted in planning my excursions and went the extra Mile to ensure my safety and comfort while traveling. Armondo in food services always greets you with a warm smile and provides exceptional service on every level. Even though all staff members are kind and caring, the hotel would not be the same without Sabrina and Armondo. Service is prompt and the hotel is beautiful and very clean. I highly recommend this hotel and look forward to visiting again!!
Swiss Diamond Hotel located in Vico Morcote, provided exceptional services during my stay . I would give a rating of six stars because the staff goes above and beyond to ensure the satisfaction of their guests. The level of professionalism and kindness from all staff members goes beyond the average service seen at many top rated hotels. The staff genuinely cares for the guests and are not fixated on money. I was personally attended to by the hotel manager Adnan, who provided room service at no charge, after an episode of regurgitation the night before, which left me weak the following morning. Sabrina at the front desk and Armondo in food services, are two of the most amazing people I have ever met. In a world where good customer service has increasingly decreased, it is important to recognize, give credit and sustain good workers. Sabrina is very kind, patient and caring. Sabrina assisted in planning my excursions and went the extra Mile to ensure my safety and comfort while traveling. Armondo in food services always greets you with a warm smile and provides exceptional service on every level. Even though all staff members are kind and caring, the hotel would not be the same without Sabrina and Armondo. Service is prompt and the hotel is beautiful and very clean. I highly recommend this hotel and look forward to visiting again!!
4
Elizabeth
2 sept. 2025
·
A séjourné 2 nuits
The 5 star rating system really needs a review and this hotel is a perfect example of why. Bad management, poor communication, terrible resturant service and patchy information given from one guest to another. I could go into every detail but it would take hours. This hotel is a 3 star at best and has alot to do to improve.
The 5 star rating system really needs a review and this hotel is a perfect example of why. Bad management, poor communication, terrible resturant service and patchy information given from one guest to another. I could go into every detail but it would take hours. This hotel is a 3 star at best and has alot to do to improve.
10
Aras
5 juin 2024
·
A séjourné 4 nuits
Amazing stay ,definitely 5* The staff amazing ,drivers sooooo sweet ,they even drop and pick you up from station Really had best time ,definitely comming back again !Really recommend it .
Amazing stay ,definitely 5* The staff amazing ,drivers sooooo sweet ,they even drop and pick you up from station Really had best time ,definitely comming back again !Really recommend it .
10
Caroline
27 oct. 2024
·
A séjourné 2 nuits
Lovely find between Morcote and Lugano. Shuttle bus collected us from Lugano train station for an our 2 night stay. We had a very large room overlooking the lake. Everything was clean and well looked after. The staff were very friendly and helpful. The hotel is about 15 minutes walk to Morcote or a bus/shuttle ride away from Lugano. The spa and restaurant were also of high quality.
Lovely find between Morcote and Lugano. Shuttle bus collected us from Lugano train station for an our 2 night stay. We had a very large room overlooking the lake. Everything was clean and well looked after. The staff were very friendly and helpful. The hotel is about 15 minutes walk to Morcote or a bus/shuttle ride away from Lugano. The spa and restaurant were also of high quality.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Cadre pittoresque au bord du lac entre Lugano et Morcote, avec une vue paisible et une navette qui facilite l'accès à la ville. Plusieurs clients l'ont trouvé éloigné de la ville et moins pratique pour visiter les attractions.
Avis de voyageur à ce sujet
8
Avery
28 mai 2024
·
A séjourné 3 nuits
Excellent location and service
Excellent location and service
10
Heather
31 juil. 2023
·
This hotel was very "White Lotus" in the best way. It is luxurious and immaculate. Our room had an amazing view of Lake Lugano that took my breath away. The staff was helpful and attentive; they arranged a shuttle to pick us up at the train station and also to bring us into town for a dinner reservation. We could have spent hours down by the lake and pool but also just watching the view from our balcony. The only downfall was the price of the food (40 chf for a club sandwich seemed a little much, even for swiss prices). We chose to eat at the hotel once and the food was decent. The breakfast buffet on the roof is perfect and delicious. Every detail of the hotel is thought out and it is a lovely property. I do wish that they had more eco friendly toiletries and would have liked a Nespresso machine or similar in the room rather than instant coffee. Overall we would stay here again without a doubt. An amazing property worth the drive from the main city.
This hotel was very "White Lotus" in the best way. It is luxurious and immaculate. Our room had an amazing view of Lake Lugano that took my breath away. The staff was helpful and attentive; they arranged a shuttle to pick us up at the train station and also to bring us into town for a dinner reservation. We could have spent hours down by the lake and pool but also just watching the view from our balcony. The only downfall was the price of the food (40 chf for a club sandwich seemed a little much, even for swiss prices). We chose to eat at the hotel once and the food was decent. The breakfast buffet on the roof is perfect and delicious. Every detail of the hotel is thought out and it is a lovely property. I do wish that they had more eco friendly toiletries and would have liked a Nespresso machine or similar in the room rather than instant coffee. Overall we would stay here again without a doubt. An amazing property worth the drive from the main city.
8
Victor
13 juin 2025
·
A séjourné 3 nuits
The location of this hotel is BEAUTIFUL, the views of the lake are stunning. The staff was extremely friendly and welcoming. The hotel itself can definitely use a few upgrades For 1 the Air conditioner is pretty terrible. It’s pretty much a fan, the room gets pretty warm during the day. At night it’s not terrible but the AC can use an upgrade for sure. Also the furniture and carpets/rugs need to be changed or cleaned thoroughly. Plenty of stains on the carpet and couches. If you plan on being out majority of the day then i would say it’s fine but if you care about appearance and you plan on spending a lot of time in the room then maybe look at other options. Overall I had a good experience The breakfast is pretty good as well. If you’re traveling from over seas I’d recommend renting a car
The location of this hotel is BEAUTIFUL, the views of the lake are stunning. The staff was extremely friendly and welcoming. The hotel itself can definitely use a few upgrades For 1 the Air conditioner is pretty terrible. It’s pretty much a fan, the room gets pretty warm during the day. At night it’s not terrible but the AC can use an upgrade for sure. Also the furniture and carpets/rugs need to be changed or cleaned thoroughly. Plenty of stains on the carpet and couches. If you plan on being out majority of the day then i would say it’s fine but if you care about appearance and you plan on spending a lot of time in the room then maybe look at other options. Overall I had a good experience The breakfast is pretty good as well. If you’re traveling from over seas I’d recommend renting a car
10
Felicia
7 juin 2024
·
A séjourné 1 nuit
Helt fantastiskt! Servicen var exceptionell med trevlig personal och bra bemötande. Frukosten hade mycket alternativ med allt från frukt, efterrätter och mackor med olika pålägg. Utsikten från rummet samt från frukostsalen var fantastisk. Området ligger ca 15min med bil från stan men hotellet erbjuder transfer mellan hotellet och stan vilket gav möjlighet till lugn miljö samt statsliv.
Helt fantastiskt! Servicen var exceptionell med trevlig personal och bra bemötande. Frukosten hade mycket alternativ med allt från frukt, efterrätter och mackor med olika pålägg. Utsikten från rummet samt från frukostsalen var fantastisk. Området ligger ca 15min med bil från stan men hotellet erbjuder transfer mellan hotellet och stan vilket gav möjlighet till lugn miljö samt statsliv.
10
Catherine
15 juil. 2025
·
A séjourné 3 nuits
We absolutely loved this hotel! The view was beautiful and the area was very peaceful. We stayed on the second floor and had no issues with AC.
We absolutely loved this hotel! The view was beautiful and the area was very peaceful. We stayed on the second floor and had no issues with AC.
2
Melissa
7 sept. 2024
·
A séjourné 1 nuit
Hotel is in a bad location, not near anything. Facilities are old and dated. Pictures fail to sure a highway between top and bottom portion of hotel making any balcony views unattractive. Literally a parking lot is your view so not worth it. There was a wedding while we were there so we couldn’t use the pool. The service was standoffish and unpleasant staff.
Hotel is in a bad location, not near anything. Facilities are old and dated. Pictures fail to sure a highway between top and bottom portion of hotel making any balcony views unattractive. Literally a parking lot is your view so not worth it. There was a wedding while we were there so we couldn’t use the pool. The service was standoffish and unpleasant staff.
10
Yulia
30 juin 2025
·
A séjourné 1 nuit
Beautiful hotel right on the lake
Beautiful hotel right on the lake
10
Aryo
18 juin 2024
·
A séjourné 4 nuits
Excellent Hotel in a very nice location.
Excellent Hotel in a very nice location.
10
sahil
14 nov. 2024
·
A séjourné 4 nuits
Good trip but the location is little off . It’s very far far the city , how ever the hotel provides shuttle every 2 hours .
Good trip but the location is little off . It’s very far far the city , how ever the hotel provides shuttle every 2 hours .
10
Caroline
27 oct. 2024
·
A séjourné 2 nuits
Lovely find between Morcote and Lugano. Shuttle bus collected us from Lugano train station for an our 2 night stay. We had a very large room overlooking the lake. Everything was clean and well looked after. The staff were very friendly and helpful. The hotel is about 15 minutes walk to Morcote or a bus/shuttle ride away from Lugano. The spa and restaurant were also of high quality.
Lovely find between Morcote and Lugano. Shuttle bus collected us from Lugano train station for an our 2 night stay. We had a very large room overlooking the lake. Everything was clean and well looked after. The staff were very friendly and helpful. The hotel is about 15 minutes walk to Morcote or a bus/shuttle ride away from Lugano. The spa and restaurant were also of high quality.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Le petit-déjeuner est régulièrement salué pour sa qualité et sa variété. Les expériences au restaurant sont mitigées : certains apprécient leurs repas, tandis que d'autres trouvent la qualité moyenne et les prix élevés.
Avis de voyageur à ce sujet
10
Andreas
10 févr. 2022
·
A séjourné 2 nuits
Perfekter Aufenthalt . Sensationelles Frühstück .
Perfekter Aufenthalt . Sensationelles Frühstück .
10
Heather
31 juil. 2023
·
This hotel was very "White Lotus" in the best way. It is luxurious and immaculate. Our room had an amazing view of Lake Lugano that took my breath away. The staff was helpful and attentive; they arranged a shuttle to pick us up at the train station and also to bring us into town for a dinner reservation. We could have spent hours down by the lake and pool but also just watching the view from our balcony. The only downfall was the price of the food (40 chf for a club sandwich seemed a little much, even for swiss prices). We chose to eat at the hotel once and the food was decent. The breakfast buffet on the roof is perfect and delicious. Every detail of the hotel is thought out and it is a lovely property. I do wish that they had more eco friendly toiletries and would have liked a Nespresso machine or similar in the room rather than instant coffee. Overall we would stay here again without a doubt. An amazing property worth the drive from the main city.
This hotel was very "White Lotus" in the best way. It is luxurious and immaculate. Our room had an amazing view of Lake Lugano that took my breath away. The staff was helpful and attentive; they arranged a shuttle to pick us up at the train station and also to bring us into town for a dinner reservation. We could have spent hours down by the lake and pool but also just watching the view from our balcony. The only downfall was the price of the food (40 chf for a club sandwich seemed a little much, even for swiss prices). We chose to eat at the hotel once and the food was decent. The breakfast buffet on the roof is perfect and delicious. Every detail of the hotel is thought out and it is a lovely property. I do wish that they had more eco friendly toiletries and would have liked a Nespresso machine or similar in the room rather than instant coffee. Overall we would stay here again without a doubt. An amazing property worth the drive from the main city.
10
Mathieu
20 déc. 2021
·
A séjourné 1 nuit
Hôtel magnifique avec un service de qualité Très bonne accueil et restaurant au top 👏👏👏
Hôtel magnifique avec un service de qualité Très bonne accueil et restaurant au top 👏👏👏
10
Felicia
7 juin 2024
·
A séjourné 1 nuit
Helt fantastiskt! Servicen var exceptionell med trevlig personal och bra bemötande. Frukosten hade mycket alternativ med allt från frukt, efterrätter och mackor med olika pålägg. Utsikten från rummet samt från frukostsalen var fantastisk. Området ligger ca 15min med bil från stan men hotellet erbjuder transfer mellan hotellet och stan vilket gav möjlighet till lugn miljö samt statsliv.
Helt fantastiskt! Servicen var exceptionell med trevlig personal och bra bemötande. Frukosten hade mycket alternativ med allt från frukt, efterrätter och mackor med olika pålägg. Utsikten från rummet samt från frukostsalen var fantastisk. Området ligger ca 15min med bil från stan men hotellet erbjuder transfer mellan hotellet och stan vilket gav möjlighet till lugn miljö samt statsliv.
10
Sabrina
13 oct. 2025
·
A séjourné 7 nuits
Beautiful property, very friendly and helpful staff. The breakfast buffet was excellent! We had a wonderful time.
Beautiful property, very friendly and helpful staff. The breakfast buffet was excellent! We had a wonderful time.
4
Elizabeth
2 sept. 2025
·
A séjourné 2 nuits
The 5 star rating system really needs a review and this hotel is a perfect example of why. Bad management, poor communication, terrible resturant service and patchy information given from one guest to another. I could go into every detail but it would take hours. This hotel is a 3 star at best and has alot to do to improve.
The 5 star rating system really needs a review and this hotel is a perfect example of why. Bad management, poor communication, terrible resturant service and patchy information given from one guest to another. I could go into every detail but it would take hours. This hotel is a 3 star at best and has alot to do to improve.
2
gerald
12 sept. 2024
·
A séjourné 3 nuits
this was an awful place to stay at. They played loud music from 10 in the morning till 2:30 AM Supposedly for a wedding event and refused to turn it down in spite of us and other guests advising them, none of us could sleep and as a result of a completely sleepless day and night adding exhaustion to our travels, we wound up getting sick and required antibiotics and medical treatment for the next seven days to cure the problem. on top of that they insisted on charging us for the room. Certainly I have stayed in many five star hotels and this is not one of them and none of them, would allow this to go on to the discomfort of all of the other guests and in addition charge for the accommodations. we will protest these charges and I don’t recommend anyone go to this hotel. Finally the lake has become very dirty and it’s questionable it’s any longer considered as swimmable s the water is cloudy with a lot of debris, including what looks like unburned fuel on top of it making that aspect of the waterfront enjoyment impossible. Consequently, almost none of the guests went into the lake for a swim. Finally the food has become mediocre and very very expensive. Much more than many 5 star hotels This hotel at one time was fine but now it should not be considered a five star, but rather a two or three star and certainly not recommended
this was an awful place to stay at. They played loud music from 10 in the morning till 2:30 AM Supposedly for a wedding event and refused to turn it down in spite of us and other guests advising them, none of us could sleep and as a result of a completely sleepless day and night adding exhaustion to our travels, we wound up getting sick and required antibiotics and medical treatment for the next seven days to cure the problem. on top of that they insisted on charging us for the room. Certainly I have stayed in many five star hotels and this is not one of them and none of them, would allow this to go on to the discomfort of all of the other guests and in addition charge for the accommodations. we will protest these charges and I don’t recommend anyone go to this hotel. Finally the lake has become very dirty and it’s questionable it’s any longer considered as swimmable s the water is cloudy with a lot of debris, including what looks like unburned fuel on top of it making that aspect of the waterfront enjoyment impossible. Consequently, almost none of the guests went into the lake for a swim. Finally the food has become mediocre and very very expensive. Much more than many 5 star hotels This hotel at one time was fine but now it should not be considered a five star, but rather a two or three star and certainly not recommended
10
Aylin
12 mars 2022
·
A séjourné 4 nuits
Wir haben einen wunderschönen Urlaub gehabt, das Personal ist sehr freundlich und das Hotel ist wirklich sauber! Die Zimmer sind sehr gros und super ausgestattet. Unser Frühstück war wirklich fantastisch, wir haben viel Auswahl gehabt und es hat alles sehr lecker geschmeckt. Das hotel besuchen wir bestimmt noch einmal wieder vielen Dank
Wir haben einen wunderschönen Urlaub gehabt, das Personal ist sehr freundlich und das Hotel ist wirklich sauber! Die Zimmer sind sehr gros und super ausgestattet. Unser Frühstück war wirklich fantastisch, wir haben viel Auswahl gehabt und es hat alles sehr lecker geschmeckt. Das hotel besuchen wir bestimmt noch einmal wieder vielen Dank
8
Hoang Hai
24 juil. 2022
·
A séjourné 8 nuits
Insgesamt hatten wir einen angenehmen Aufenthalt im Swiss Diamond Hotel. Das Servicepersonal war top. Allerdings war die Frühstücksauswahl zu klein und dem Preis nicht angemessen.
Insgesamt hatten wir einen angenehmen Aufenthalt im Swiss Diamond Hotel. Das Servicepersonal war top. Allerdings war die Frühstücksauswahl zu klein und dem Preis nicht angemessen.
10
Caroline
27 oct. 2024
·
A séjourné 2 nuits
Lovely find between Morcote and Lugano. Shuttle bus collected us from Lugano train station for an our 2 night stay. We had a very large room overlooking the lake. Everything was clean and well looked after. The staff were very friendly and helpful. The hotel is about 15 minutes walk to Morcote or a bus/shuttle ride away from Lugano. The spa and restaurant were also of high quality.
Lovely find between Morcote and Lugano. Shuttle bus collected us from Lugano train station for an our 2 night stay. We had a very large room overlooking the lake. Everything was clean and well looked after. The staff were very friendly and helpful. The hotel is about 15 minutes walk to Morcote or a bus/shuttle ride away from Lugano. The spa and restaurant were also of high quality.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Mathieu
20 déc. 2021
·
A séjourné 1 nuit
Hôtel magnifique avec un service de qualité Très bonne accueil et restaurant au top 👏👏👏
Hôtel magnifique avec un service de qualité Très bonne accueil et restaurant au top 👏👏👏
10
HYUN YOUNG
13 août 2026
·
A séjourné 2 nuits
호텔이 오래되긴 했는데 너무 친절하고 5성급 서비스를 느낄수 있습니다 식당에서는 부담스러울 정도로 친절하고 식사 먹을때마다 재즈가수들이 공연도 해줬어 제대로 교육받은 서비스를 느낄수 있습니다. 수영장은 바로 호수로 들어갈수 있게 되어 있어서 분위기가 너무 좋았고 운동도하고 수영하고 태닝하고 하루종일 호텔에서 힐링 할수 있습니다.
호텔이 오래되긴 했는데 너무 친절하고 5성급 서비스를 느낄수 있습니다 식당에서는 부담스러울 정도로 친절하고 식사 먹을때마다 재즈가수들이 공연도 해줬어 제대로 교육받은 서비스를 느낄수 있습니다. 수영장은 바로 호수로 들어갈수 있게 되어 있어서 분위기가 너무 좋았고 운동도하고 수영하고 태닝하고 하루종일 호텔에서 힐링 할수 있습니다.
10
Martina
7 août 2026
·
A séjourné 2 nuits
The room is a bit old and the curtains are old and do not block the daylight. The lighting in the bathroom is not optimal. However the hotel is great with the direct lake access and the peacefulness of the location.
The room is a bit old and the curtains are old and do not block the daylight. The lighting in the bathroom is not optimal. However the hotel is great with the direct lake access and the peacefulness of the location.
10
David
14 juil. 2026
·
A séjourné 1 nuit
.
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10
Michael
17 juin 2026
·
A séjourné 1 nuit
wunderbares hotel für einen kurzurlaub! 👍👍👍
wunderbares hotel für einen kurzurlaub! 👍👍👍
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 00:00
Avant 12:00
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Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-20: 456.83283303314204USD
- 2026-09-21: 430.92776176940913USD
- 2026-09-22: 428.10394673034665USD
- 2026-09-23: 578.1529476315307USD
- 2026-09-24: 438.85850093399046USD
- 2026-09-25: 437.55178612747187USD
- 2026-09-26: 462.16075290161126USD
- 2026-09-27: 435.7060111930847USD
- 2026-09-28: 469.08890466064446USD
- 2026-09-29: 470.75770090942376USD
- 2026-09-30: 470.75770090942376USD
- 2026-10-01: 446.95690411651606USD
- 2026-10-02: 538.163258439331USD
- 2026-10-03: 470.2884307539367USD
- 2026-10-04: 436.0408840008545USD
- 2026-10-05: 462.15224363754265USD
- 2026-10-06: 485.7469971803283USD
- 2026-10-07: 447.46728487289425USD
- 2026-10-08: 442.7719920195007USD
- 2026-10-09: 445.6943464375305USD
- 2026-10-10: 462.15224363754265USD
- 2026-10-11: 445.6943464375305USD
- 2026-10-12: 437.3272536122131USD
- 2026-10-13: 462.15224363754265USD
- 2026-10-14: 485.7469971803283USD
- 2026-10-15: 447.9290612731933USD
- 2026-10-16: 445.6943464375305USD
- 2026-10-17: 445.6943464375305USD
- 2026-10-18: 445.6943464375305USD
- 2026-10-19: 447.9290612731933USD
- 2026-10-20: 439.3896120785522USD
- 2026-10-21: 441.23086974929805USD
- 2026-10-22: 445.32729250350945USD
- 2026-10-23: 439.3896120785522USD
- 2026-10-24: 416.4474105354309USD
- 2026-10-25: 439.3896120785522USD
- 2026-10-26: 426.72537591613764USD
- 2026-10-27: 405.9623863957214USD
- 2026-10-28: 433.0356080300903USD
- 2026-10-29: 407.9355201507568USD
- 2026-10-30: 439.3896120785522USD
- 2026-10-31: 441.09916875274655USD
- 2026-11-01: 328.57055965667723USD
- 2026-11-02: 306.792481466217USD
- 2026-11-03: 319.19982889938353USD
- 2026-11-04: 307.50655929702754USD
- 2026-11-05: 328.71090998748775USD
- 2026-11-06: 328.7802797492981USD
- 2026-11-07: 329.92773474929805USD
- 2026-11-08: 301.2451766619873USD
- 2026-11-09: 328.7802797492981USD
- 2026-11-10: 329.35866458312984USD
- 2026-11-11: 328.7802797492981USD
- 2026-11-12: 322.36495997497553USD
- 2026-11-13: 326.0306668936157USD
- 2026-11-14: 328.7802797492981USD
- 2026-11-15: 306.792481466217USD
- 2026-11-16: 328.71090998748775USD
- 2026-11-17: 313.33834665802USD
- 2026-11-18: 328.71090998748775USD
- 2026-11-19: 324.19045974929804USD
- 2026-11-20: 329.35866458312984USD
Cet hébergement assure votre transfert depuis la gare. Vous devez contacter l’hébergement à ce sujet avant votre départ, au moyen des coordonnées fournies dans la confirmation de réservation. Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espèces
- Cet hébergement se réserve le droit de procéder à une pré-autorisation sur votre carte de paiement avant votre arrivée.
- Des modes de paiement sans espèces sont disponibles
- Les chambres insonorisées ne sont pas garanties
- Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, un détecteur de fumée, un système de sécurité et une trousse de secours
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- La piscine est ouverte entre juin et octobre.
- Piscine accessible de 08 h 00 à 19 h 00.
- Pour les parties de golf et les massages, les réservations doivent être effectuées en contactant cet hôtel avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- Les animaux de compagnie, y compris les animaux d'assistance, ne sont pas acceptés dans cet hébergement.
- Modes de paiement sans espèces disponibles pour toutes les transactions.
- Frais pour le parking non couvert en libre-service : 20 CHF par jour
- Lit d'appoint : 90.0 CHF par jour
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Navette aéroport
Restaurant
Piscine
Centre d'affaires
Service en chambre
Services
Centre d'affaires
Organisation d'excursions
Nettoyage à sec
Baby-sitting/Services pour enfants
Ménage
Salle de banquet
Service de change
Coffre-fort
Consigne à bagage
Zone fumeurs
Formalités d'arrivée/Départ express
Laverie
24-Hour Front Desk
Concierge Services
Activités
Piscine
Jardin
Piscine pour enfants
Piscine intérieure
Piscine extérieure
Piscine extérieure chauffée
Musique live
Evening Entertainment
Pool (Indoor)
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Terrasse
Fitness Center (nearby)
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Sauna
Jacuzzi/Bain à remous
Hammam
Massage
Spa et centre de bien-être
Salon de coiffure/Beauté
Soins corporels
Soins pour le visage
Bar de la piscine
Petit-déjeuner en chambre
Chambre familiale
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parking
Parking
Navette aéroport
Service de voiturier
Station de recharge pour véhicule électrique
Area Shuttle (free)
Parking Onsite
Connexion Internet
Wi-fi gratuit