Swiss Diamond Hotel & Spa
US$ 441
/noite
Média para setembro
Preços para Swiss Diamond Hotel & Spa
Selecione datas para ver preços e disponibilidade
US$ 441
/noite
Média para setembro
Preços médios mensais
Em Swiss Diamond Hotel & Spa, o preço por noite é, em média, US$ 364 no mês mais barato (novembro) e US$ 501 no mês mais caro (julho), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 375 |
| fevereiro | US$ 396 |
| março | US$ 373 |
| abril | US$ 413 |
| maio | US$ 386 |
| junho | US$ 469 |
| julho | US$ 501 |
| agosto | US$ 481 |
| setembro | US$ 441 |
| outubro | US$ 398 |
| novembro | US$ 364 |
| dezembro | US$ 365 |
J
F
M
A
M
J
J
A
set. · US$ 441
S
O
N
D
Mais caro: julho (aprox. US$ 501)
Mais barato: novembro (aprox. US$ 364)
Sobre este alojamento
Deleite-se com uma ida ao spa, que oferece massagens, tratamentos corporais e tratamentos faciais. Tire partido das outras opções de lazer e entretenimento ao seu dispor, incluindo um health club, uma piscina interior e uma banheira de hidr...
Comodidades
Deleite-se com uma ida ao spa, que oferece massagens, tratamentos corporais e tratamentos faciais. Tire partido das outras opções de lazer e entretenimento ao seu dispor, incluindo um health club, uma piscina interior e uma banheira de hidromassagem. Wi-fi grátis, serviços de concierge e uma loja de presentes/quiosque de jornais são algumas das comodidades adicionais disponíveis neste hotel.
Comodidades para negócios
As principais comodidades incluem acesso à internet com fios grátis, um business center aberto 24 horas e jornais grátis no lobby. O hotel oferece transporte a partir da estação de comboios grátis. Há estacionamento com motorista grátis no local.
Restaurante
Para saciar a sede e descontrair no final do dia, dirija-se ao bar/lounge ou ao bar junto à piscina. Comece as suas manhãs da melhor forma com um pequeno-almoço buffet grátis, servido diariamente entre as 7:00 e as 10:30.
Quartos
Sinta-se em casa num dos 84 quartos, com um minibar e um televisor de ecrã plano. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais via satélite. As casas de banho estão equipadas com uma banheira ou um polibã, artigos de higiene grátis e bidé. As comodidades incluem ainda telefone, além de cofres e de secretárias.
Localização
Com uma estadia nSwiss Diamond Hotel & SPA em Vico Morcote, ficará junto a um campo de golfe, apenas a alguns passos de Lago di Lugano e a 5 minuto(s) de carro de Swissminiatur. Este hotel de golfe está a 5,3 km (3,3 mi) de Monte San Salvatore e a 7,4 km (4,6 mi) de Casinò di Campione.
O que há nas proximidades
Lago di Lugano(0.1 milhas)
Vinícola Morcote Castle Estate(1.2 milhas)
Swissminiatur(2 milhas)
Jardim Botânico Parco San Grato(2.9 milhas)
Monte San Salvatore(3.3 milhas)
Lido de Campione(4.4 milhas)
Casinò di Campione(4.6 milhas)
MASILugano Museo d'Arte della Svizzera Italiana(5.3 milhas)
LAC Lugano Arte e Cultura(5.3 milhas)
Via Nassa(5.4 milhas)
Igreja de Santa Maria degli Angioli(5.4 milhas)
Piazza della Riforma(5.6 milhas)
Parco Ciani(5.8 milhas)
Villa Ciani(5.9 milhas)
Santa Maria degli Angeli(5.9 milhas)
Lugano (LUG-Agno)(8.2 milhas)
Aeroporto Internacional de Malpensa (MXP)(39.2 milhas)
Estacionamento
Serviço de transporte ao aeroporto
Restaurante
Piscina
Centro de negócios
Serviço de quartos
Localização
Riva Lago Olivella, Vico Morcote, Suíça
Lago di Lugano (0.1 milhas)
Vinícola Morcote Castle Estate (1.2 milhas)
Swissminiatur (2 milhas)
Jardim Botânico Parco San Grato (2.9 milhas)
Monte San Salvatore (3.3 milhas)
Lido de Campione (4.4 milhas)
Opções de quartos
7
Suite Deluxe, 1 quarto, vista para o lago
Detalhes do quarto
1 Cama De Casal
Dormidas 3
861 ft²
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
7
Suite Presidencial, 1 quarto, terraço, vista para o lago
Detalhes do quarto
1 Cama De Casal
Dormidas 3
1076 ft²
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
5
Quarto Clássico com Cama de Casal
Detalhes do quarto
1 Cama De Casal
Dormidas 2
215 ft²
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
5
Prestige Double Room
Detalhes do quarto
1 Cama De Casal
Dormidas 2
258 ft²
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
7
Quarto Duplo Superior, vista para o lago
Detalhes do quarto
1 Cama De Casal
Dormidas 2
269 ft²
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
5
Quarto Duplo ou Twin Deluxe, varanda, vista para o lago
Detalhes do quarto
1 Cama De Casal
Dormidas 3
430 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
Avaliações dos hóspedes sobre Swiss Diamond Hotel & Spa
8.7
Fabuloso
Com base em 1.241 avaliações verificadas
Quem se hospeda aqui?
Negócios
14%
Casal
51%
Família
19%
Grupos
11%
Individual
3%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Swiss Diamond Hotel & Spa, os viajantes elogiam frequentemente a deslumbrante localização à beira do lago, as vistas panorâmicas e a equipe acolhedora, ao mesmo tempo em que observam algumas desvantagens, como a localização um tanto isolada, problemas intermitentes com o ar condicionado e algumas áreas desatualizadas ou desgastadas.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No Swiss Diamond Hotel & Spa, os viajantes elogiam frequentemente a deslumbrante localização à beira do lago, as vistas panorâmicas e a equipe acolhedora, ao mesmo tempo em que observam algumas desvantagens, como a localização um tanto isolada, problemas intermitentes com o ar condicionado e algumas áreas desatualizadas ou desgastadas.
Os hóspedes costumam desfrutar do spa e das piscinas, embora alguns mencionem espreguiçadeiras limitadas ou uso ocasional para eventos, afetando o acesso. O café da manhã recebe elogios consistentes, enquanto a qualidade e o preço do restaurante geram opiniões mistas. No geral, é mais adequado para viajantes que buscam relaxamento à beira do lago do que conveniência urbana.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
O spa e as piscinas são amplamente apreciados, e um serviço de transporte do hotel ajuda nas transferências para a cidade. Alguns hóspedes relatam espreguiçadeiras limitadas, azulejos desgastados no spa ou reservas de eventos que restringem o acesso à piscina.
Avaliações dos hóspedes relacionadas
10
William
23 de set. de 2023
·
A estadia foi de 4 noites
Fantastic views from our room, overlooking the lake, which was spacious and clean. Staff very helpful with all requests. Had a great gym and spa, with plenty of lovely eating places within Lugano (10 mins away) and just a mile down the road in Morcote. Would definitely return!
Fantastic views from our room, overlooking the lake, which was spacious and clean. Staff very helpful with all requests. Had a great gym and spa, with plenty of lovely eating places within Lugano (10 mins away) and just a mile down the road in Morcote. Would definitely return!
2
Sigrid
8 de out. de 2024
·
A estadia foi de 1 noite
Wir bekamen ein Deluxezimmer mit lake view im 1.Stock mit Blick auf den Parkplatz, als ob die Autos vor dem Fenster parken würden! Keine Chance zu tauschen! Das Spa völlig abgewohnt mit vielen abgeschlagenen Kacheln, keine freien Liegen - es gibt ca 15 für ca 100 Gäste ! Auch das Frühstück verbringt man neben den Autos! Und das bei den Preisen!!!
Wir bekamen ein Deluxezimmer mit lake view im 1.Stock mit Blick auf den Parkplatz, als ob die Autos vor dem Fenster parken würden! Keine Chance zu tauschen! Das Spa völlig abgewohnt mit vielen abgeschlagenen Kacheln, keine freien Liegen - es gibt ca 15 für ca 100 Gäste ! Auch das Frühstück verbringt man neben den Autos! Und das bei den Preisen!!!
10
Sonia
4 de jul. de 2022
·
A estadia foi de 2 noites
Het verblijf was prima, 1 minpunt er was niet voldoende ligbedden om te genieten van de zon. Aan de accommodatie op het gras waren er onbezette plaatsen.Deze waren de ganse dag vrij maar we mochten deze niet bezetten.Er was geen mogelijkheid tot reserveren en de tweede dag ook niet. Op deze 5 lege bedden lagen alleen handdoeken en magazines. Dit was een spijtig zaak aangezien er dan toch privileges waren. mvg Sonja
Het verblijf was prima, 1 minpunt er was niet voldoende ligbedden om te genieten van de zon. Aan de accommodatie op het gras waren er onbezette plaatsen.Deze waren de ganse dag vrij maar we mochten deze niet bezetten.Er was geen mogelijkheid tot reserveren en de tweede dag ook niet. Op deze 5 lege bedden lagen alleen handdoeken en magazines. Dit was een spijtig zaak aangezien er dan toch privileges waren. mvg Sonja
10
Vivian
29 de ago. de 2025
·
A estadia foi de 1 noite
This was truly a dream! I will definitely come back to Lugano and stay here. It was raining the entire time but it made the stay more romantic. Gabrielle and the entire staff at Swiss Diamond were/are extremely welcoming and accommodating. The spa was beautiful as well! Very relaxing! Thank you thank you Thank you
This was truly a dream! I will definitely come back to Lugano and stay here. It was raining the entire time but it made the stay more romantic. Gabrielle and the entire staff at Swiss Diamond were/are extremely welcoming and accommodating. The spa was beautiful as well! Very relaxing! Thank you thank you Thank you
2
Melissa
7 de set. de 2024
·
A estadia foi de 1 noite
Hotel is in a bad location, not near anything. Facilities are old and dated. Pictures fail to sure a highway between top and bottom portion of hotel making any balcony views unattractive. Literally a parking lot is your view so not worth it. There was a wedding while we were there so we couldn’t use the pool. The service was standoffish and unpleasant staff.
Hotel is in a bad location, not near anything. Facilities are old and dated. Pictures fail to sure a highway between top and bottom portion of hotel making any balcony views unattractive. Literally a parking lot is your view so not worth it. There was a wedding while we were there so we couldn’t use the pool. The service was standoffish and unpleasant staff.
10
sahil
14 de nov. de 2024
·
A estadia foi de 4 noites
Good trip but the location is little off . It’s very far far the city , how ever the hotel provides shuttle every 2 hours .
Good trip but the location is little off . It’s very far far the city , how ever the hotel provides shuttle every 2 hours .
8
Matt
16 de abr. de 2025
·
A estadia foi de 3 noites
Had a barking dog in the roim below us. Not good. Staff was helpful in getting owners to mostly stop it. Wont stay where dogs are allowed again.
Had a barking dog in the roim below us. Not good. Staff was helpful in getting owners to mostly stop it. Wont stay where dogs are allowed again.
10
Aras
5 de jun. de 2024
·
A estadia foi de 4 noites
Amazing stay ,definitely 5* The staff amazing ,drivers sooooo sweet ,they even drop and pick you up from station Really had best time ,definitely comming back again !Really recommend it .
Amazing stay ,definitely 5* The staff amazing ,drivers sooooo sweet ,they even drop and pick you up from station Really had best time ,definitely comming back again !Really recommend it .
10
Caroline
27 de out. de 2024
·
A estadia foi de 2 noites
Lovely find between Morcote and Lugano. Shuttle bus collected us from Lugano train station for an our 2 night stay. We had a very large room overlooking the lake. Everything was clean and well looked after. The staff were very friendly and helpful. The hotel is about 15 minutes walk to Morcote or a bus/shuttle ride away from Lugano. The spa and restaurant were also of high quality.
Lovely find between Morcote and Lugano. Shuttle bus collected us from Lugano train station for an our 2 night stay. We had a very large room overlooking the lake. Everything was clean and well looked after. The staff were very friendly and helpful. The hotel is about 15 minutes walk to Morcote or a bus/shuttle ride away from Lugano. The spa and restaurant were also of high quality.
10
Martin
8 de fev. de 2022
·
A estadia foi de 1 noite
Das Swiss Diamond Hotel ist echt ein wunderschönes Erlebnis. Das Hotel lässt kaum Wünsche offen. Mit einer Tollen Poolanlage die sogar im tiefsten Winter geöffnet ist. (Wasser zwar eiskalt, aber evtl. was für verrückte Sauna gänger 😅) dann gibt es einen Innenpool und ein grossartiger Spa bereich. Der Service ist echt grossartig. uns wurde bei jedem problem und all unseren wünschen weitergeholfen. Bei der Frage e ob es evtl. eine ladestation für unser fahrzeug gibt, haben sie direkt unseren Autoschlüssel entgegengenommen und unser Auto direkt zur Ladestation gefahren. Das ist Service! Auch der Zimmerservice war fantastisch. Als wir bemerkten das bereits alle Restaurants in Morcote geschlossen waren, haben wir den Zimmerservice angerufen und sie haben unsere Suite umgehend im ein kleines Restaurant verwandelt. Das ganze hat natürlich seinen preis, aber eben dafür kriegt man einiges geboten. Man merkt das das Hotel schon etwas in die Jahre gekommen ist und trotzdem sieht alles super gepglegt aus. Vieles ist Rennoviert oder einfach in einem sehr gepflegten zustand. Übrigens empfehlen wir eine Suite mit Seeblick zu buchen. Wir werden das Swiss Diamond Hotel ganz bestimmt wieder besuchen. :)
Das Swiss Diamond Hotel ist echt ein wunderschönes Erlebnis. Das Hotel lässt kaum Wünsche offen. Mit einer Tollen Poolanlage die sogar im tiefsten Winter geöffnet ist. (Wasser zwar eiskalt, aber evtl. was für verrückte Sauna gänger 😅) dann gibt es einen Innenpool und ein grossartiger Spa bereich. Der Service ist echt grossartig. uns wurde bei jedem problem und all unseren wünschen weitergeholfen. Bei der Frage e ob es evtl. eine ladestation für unser fahrzeug gibt, haben sie direkt unseren Autoschlüssel entgegengenommen und unser Auto direkt zur Ladestation gefahren. Das ist Service! Auch der Zimmerservice war fantastisch. Als wir bemerkten das bereits alle Restaurants in Morcote geschlossen waren, haben wir den Zimmerservice angerufen und sie haben unsere Suite umgehend im ein kleines Restaurant verwandelt. Das ganze hat natürlich seinen preis, aber eben dafür kriegt man einiges geboten. Man merkt das das Hotel schon etwas in die Jahre gekommen ist und trotzdem sieht alles super gepglegt aus. Vieles ist Rennoviert oder einfach in einem sehr gepflegten zustand. Übrigens empfehlen wir eine Suite mit Seeblick zu buchen. Wir werden das Swiss Diamond Hotel ganz bestimmt wieder besuchen. :)
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Muitos hóspedes descrevem os quartos e as áreas comuns como limpos e bem conservados, mas vários relatam móveis manchados, cortinas sujas ou mofo no banheiro, e alguns notam superfícies de spa desgastadas.
Avaliações dos hóspedes relacionadas
10
William
23 de set. de 2023
·
A estadia foi de 4 noites
Fantastic views from our room, overlooking the lake, which was spacious and clean. Staff very helpful with all requests. Had a great gym and spa, with plenty of lovely eating places within Lugano (10 mins away) and just a mile down the road in Morcote. Would definitely return!
Fantastic views from our room, overlooking the lake, which was spacious and clean. Staff very helpful with all requests. Had a great gym and spa, with plenty of lovely eating places within Lugano (10 mins away) and just a mile down the road in Morcote. Would definitely return!
4
oleg
29 de jul. de 2024
·
A estadia foi de 3 noites
Very disappointing stay. This hotel is so, so far from the 5 stars. Its an old, tired and in desperate need of refurbishing hotel. The service at the front desk is poor. Not rude, but just not friendly, not accommodating and uncaring. You will just get the cold polite indifference. The official hotel check-in is at 3PM and they will not give you the room a minute earlier. Must be the Swiss precision. Certainly not all rooms finish cleaning at the same time as the clock strikes 3 PM. Clean rooms become available as the people check out thru-out the morning and then get cleaned-up. BUT, no matter what, you will have to wait until 3 PM for your room. Even if you get there as the first guest at 10AM. The rules are the rules! They don't care! On the good side, the people at the 6th floor breakfast were very nice, helpful, service with a smile. Our room was large, but the furniture was old and quite beat-up. Curtains are dirty. We paid for the lake front view and our room on the 3rd floor was facing the lake. It was nice, but all lake facing rooms are also facing the main road, where the cars drive with hi speed all day and night and that creates noise in the room. Must say the shower in our room great strong water flow. Free Parking in the front of the hotel is nice, but in some cases they need to take the car keys from you. For us that turned into a very stressful situation,because they could't find our key for 20 mins, which cased us a lot of stress trying not to miss our flight
Very disappointing stay. This hotel is so, so far from the 5 stars. Its an old, tired and in desperate need of refurbishing hotel. The service at the front desk is poor. Not rude, but just not friendly, not accommodating and uncaring. You will just get the cold polite indifference. The official hotel check-in is at 3PM and they will not give you the room a minute earlier. Must be the Swiss precision. Certainly not all rooms finish cleaning at the same time as the clock strikes 3 PM. Clean rooms become available as the people check out thru-out the morning and then get cleaned-up. BUT, no matter what, you will have to wait until 3 PM for your room. Even if you get there as the first guest at 10AM. The rules are the rules! They don't care! On the good side, the people at the 6th floor breakfast were very nice, helpful, service with a smile. Our room was large, but the furniture was old and quite beat-up. Curtains are dirty. We paid for the lake front view and our room on the 3rd floor was facing the lake. It was nice, but all lake facing rooms are also facing the main road, where the cars drive with hi speed all day and night and that creates noise in the room. Must say the shower in our room great strong water flow. Free Parking in the front of the hotel is nice, but in some cases they need to take the car keys from you. For us that turned into a very stressful situation,because they could't find our key for 20 mins, which cased us a lot of stress trying not to miss our flight
2
Sigrid
8 de out. de 2024
·
A estadia foi de 1 noite
Wir bekamen ein Deluxezimmer mit lake view im 1.Stock mit Blick auf den Parkplatz, als ob die Autos vor dem Fenster parken würden! Keine Chance zu tauschen! Das Spa völlig abgewohnt mit vielen abgeschlagenen Kacheln, keine freien Liegen - es gibt ca 15 für ca 100 Gäste ! Auch das Frühstück verbringt man neben den Autos! Und das bei den Preisen!!!
Wir bekamen ein Deluxezimmer mit lake view im 1.Stock mit Blick auf den Parkplatz, als ob die Autos vor dem Fenster parken würden! Keine Chance zu tauschen! Das Spa völlig abgewohnt mit vielen abgeschlagenen Kacheln, keine freien Liegen - es gibt ca 15 für ca 100 Gäste ! Auch das Frühstück verbringt man neben den Autos! Und das bei den Preisen!!!
8
Victor
13 de jun. de 2025
·
A estadia foi de 3 noites
The location of this hotel is BEAUTIFUL, the views of the lake are stunning. The staff was extremely friendly and welcoming. The hotel itself can definitely use a few upgrades For 1 the Air conditioner is pretty terrible. It’s pretty much a fan, the room gets pretty warm during the day. At night it’s not terrible but the AC can use an upgrade for sure. Also the furniture and carpets/rugs need to be changed or cleaned thoroughly. Plenty of stains on the carpet and couches. If you plan on being out majority of the day then i would say it’s fine but if you care about appearance and you plan on spending a lot of time in the room then maybe look at other options. Overall I had a good experience The breakfast is pretty good as well. If you’re traveling from over seas I’d recommend renting a car
The location of this hotel is BEAUTIFUL, the views of the lake are stunning. The staff was extremely friendly and welcoming. The hotel itself can definitely use a few upgrades For 1 the Air conditioner is pretty terrible. It’s pretty much a fan, the room gets pretty warm during the day. At night it’s not terrible but the AC can use an upgrade for sure. Also the furniture and carpets/rugs need to be changed or cleaned thoroughly. Plenty of stains on the carpet and couches. If you plan on being out majority of the day then i would say it’s fine but if you care about appearance and you plan on spending a lot of time in the room then maybe look at other options. Overall I had a good experience The breakfast is pretty good as well. If you’re traveling from over seas I’d recommend renting a car
2
Ferdinand
29 de mai. de 2024
·
A estadia foi de 2 noites
-Der Fernseher ging nicht -Das Waschbeckenwasser ist nicht richtig abgelaufen -Der Sessel hatte ein Brandloch -In der Dusche hat es geschimmelt -Haben bei der Ankunft nicht mal ansatzweise eine Erklärung bekommen wo zb. der Frühstücksraum oder sonstige Räumlichkeiten sind. -Nie im Leben ein 5 Sterne Hotel
-Der Fernseher ging nicht -Das Waschbeckenwasser ist nicht richtig abgelaufen -Der Sessel hatte ein Brandloch -In der Dusche hat es geschimmelt -Haben bei der Ankunft nicht mal ansatzweise eine Erklärung bekommen wo zb. der Frühstücksraum oder sonstige Räumlichkeiten sind. -Nie im Leben ein 5 Sterne Hotel
10
Cherece
20 de dez. de 2022
·
A estadia foi de 19.345 noites
Swiss Diamond Hotel located in Vico Morcote, provided exceptional services during my stay . I would give a rating of six stars because the staff goes above and beyond to ensure the satisfaction of their guests. The level of professionalism and kindness from all staff members goes beyond the average service seen at many top rated hotels. The staff genuinely cares for the guests and are not fixated on money. I was personally attended to by the hotel manager Adnan, who provided room service at no charge, after an episode of regurgitation the night before, which left me weak the following morning. Sabrina at the front desk and Armondo in food services, are two of the most amazing people I have ever met. In a world where good customer service has increasingly decreased, it is important to recognize, give credit and sustain good workers. Sabrina is very kind, patient and caring. Sabrina assisted in planning my excursions and went the extra Mile to ensure my safety and comfort while traveling. Armondo in food services always greets you with a warm smile and provides exceptional service on every level. Even though all staff members are kind and caring, the hotel would not be the same without Sabrina and Armondo. Service is prompt and the hotel is beautiful and very clean. I highly recommend this hotel and look forward to visiting again!!
Swiss Diamond Hotel located in Vico Morcote, provided exceptional services during my stay . I would give a rating of six stars because the staff goes above and beyond to ensure the satisfaction of their guests. The level of professionalism and kindness from all staff members goes beyond the average service seen at many top rated hotels. The staff genuinely cares for the guests and are not fixated on money. I was personally attended to by the hotel manager Adnan, who provided room service at no charge, after an episode of regurgitation the night before, which left me weak the following morning. Sabrina at the front desk and Armondo in food services, are two of the most amazing people I have ever met. In a world where good customer service has increasingly decreased, it is important to recognize, give credit and sustain good workers. Sabrina is very kind, patient and caring. Sabrina assisted in planning my excursions and went the extra Mile to ensure my safety and comfort while traveling. Armondo in food services always greets you with a warm smile and provides exceptional service on every level. Even though all staff members are kind and caring, the hotel would not be the same without Sabrina and Armondo. Service is prompt and the hotel is beautiful and very clean. I highly recommend this hotel and look forward to visiting again!!
10
Aylin
12 de mar. de 2022
·
A estadia foi de 4 noites
Wir haben einen wunderschönen Urlaub gehabt, das Personal ist sehr freundlich und das Hotel ist wirklich sauber! Die Zimmer sind sehr gros und super ausgestattet. Unser Frühstück war wirklich fantastisch, wir haben viel Auswahl gehabt und es hat alles sehr lecker geschmeckt. Das hotel besuchen wir bestimmt noch einmal wieder vielen Dank
Wir haben einen wunderschönen Urlaub gehabt, das Personal ist sehr freundlich und das Hotel ist wirklich sauber! Die Zimmer sind sehr gros und super ausgestattet. Unser Frühstück war wirklich fantastisch, wir haben viel Auswahl gehabt und es hat alles sehr lecker geschmeckt. Das hotel besuchen wir bestimmt noch einmal wieder vielen Dank
10
Caroline
27 de out. de 2024
·
A estadia foi de 2 noites
Lovely find between Morcote and Lugano. Shuttle bus collected us from Lugano train station for an our 2 night stay. We had a very large room overlooking the lake. Everything was clean and well looked after. The staff were very friendly and helpful. The hotel is about 15 minutes walk to Morcote or a bus/shuttle ride away from Lugano. The spa and restaurant were also of high quality.
Lovely find between Morcote and Lugano. Shuttle bus collected us from Lugano train station for an our 2 night stay. We had a very large room overlooking the lake. Everything was clean and well looked after. The staff were very friendly and helpful. The hotel is about 15 minutes walk to Morcote or a bus/shuttle ride away from Lugano. The spa and restaurant were also of high quality.
10
Martin
8 de fev. de 2022
·
A estadia foi de 1 noite
Das Swiss Diamond Hotel ist echt ein wunderschönes Erlebnis. Das Hotel lässt kaum Wünsche offen. Mit einer Tollen Poolanlage die sogar im tiefsten Winter geöffnet ist. (Wasser zwar eiskalt, aber evtl. was für verrückte Sauna gänger 😅) dann gibt es einen Innenpool und ein grossartiger Spa bereich. Der Service ist echt grossartig. uns wurde bei jedem problem und all unseren wünschen weitergeholfen. Bei der Frage e ob es evtl. eine ladestation für unser fahrzeug gibt, haben sie direkt unseren Autoschlüssel entgegengenommen und unser Auto direkt zur Ladestation gefahren. Das ist Service! Auch der Zimmerservice war fantastisch. Als wir bemerkten das bereits alle Restaurants in Morcote geschlossen waren, haben wir den Zimmerservice angerufen und sie haben unsere Suite umgehend im ein kleines Restaurant verwandelt. Das ganze hat natürlich seinen preis, aber eben dafür kriegt man einiges geboten. Man merkt das das Hotel schon etwas in die Jahre gekommen ist und trotzdem sieht alles super gepglegt aus. Vieles ist Rennoviert oder einfach in einem sehr gepflegten zustand. Übrigens empfehlen wir eine Suite mit Seeblick zu buchen. Wir werden das Swiss Diamond Hotel ganz bestimmt wieder besuchen. :)
Das Swiss Diamond Hotel ist echt ein wunderschönes Erlebnis. Das Hotel lässt kaum Wünsche offen. Mit einer Tollen Poolanlage die sogar im tiefsten Winter geöffnet ist. (Wasser zwar eiskalt, aber evtl. was für verrückte Sauna gänger 😅) dann gibt es einen Innenpool und ein grossartiger Spa bereich. Der Service ist echt grossartig. uns wurde bei jedem problem und all unseren wünschen weitergeholfen. Bei der Frage e ob es evtl. eine ladestation für unser fahrzeug gibt, haben sie direkt unseren Autoschlüssel entgegengenommen und unser Auto direkt zur Ladestation gefahren. Das ist Service! Auch der Zimmerservice war fantastisch. Als wir bemerkten das bereits alle Restaurants in Morcote geschlossen waren, haben wir den Zimmerservice angerufen und sie haben unsere Suite umgehend im ein kleines Restaurant verwandelt. Das ganze hat natürlich seinen preis, aber eben dafür kriegt man einiges geboten. Man merkt das das Hotel schon etwas in die Jahre gekommen ist und trotzdem sieht alles super gepglegt aus. Vieles ist Rennoviert oder einfach in einem sehr gepflegten zustand. Übrigens empfehlen wir eine Suite mit Seeblick zu buchen. Wir werden das Swiss Diamond Hotel ganz bestimmt wieder besuchen. :)
10
Fadi
7 de ago. de 2024
·
A estadia foi de 2 noites
Clean and made us feel relaxed.
Clean and made us feel relaxed.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Muitos quartos são espaçosos, com vistas deslumbrantes para o lago, mas vários hóspedes tiveram problemas com ar condicionado fraco ou sazonal e decoração desatualizada, e alguns quartos de frente para o lago relatam ruído da estrada ou vistas menos atraentes dos andares inferiores.
Avaliações dos hóspedes relacionadas
10
William
23 de set. de 2023
·
A estadia foi de 4 noites
Fantastic views from our room, overlooking the lake, which was spacious and clean. Staff very helpful with all requests. Had a great gym and spa, with plenty of lovely eating places within Lugano (10 mins away) and just a mile down the road in Morcote. Would definitely return!
Fantastic views from our room, overlooking the lake, which was spacious and clean. Staff very helpful with all requests. Had a great gym and spa, with plenty of lovely eating places within Lugano (10 mins away) and just a mile down the road in Morcote. Would definitely return!
4
oleg
29 de jul. de 2024
·
A estadia foi de 3 noites
Very disappointing stay. This hotel is so, so far from the 5 stars. Its an old, tired and in desperate need of refurbishing hotel. The service at the front desk is poor. Not rude, but just not friendly, not accommodating and uncaring. You will just get the cold polite indifference. The official hotel check-in is at 3PM and they will not give you the room a minute earlier. Must be the Swiss precision. Certainly not all rooms finish cleaning at the same time as the clock strikes 3 PM. Clean rooms become available as the people check out thru-out the morning and then get cleaned-up. BUT, no matter what, you will have to wait until 3 PM for your room. Even if you get there as the first guest at 10AM. The rules are the rules! They don't care! On the good side, the people at the 6th floor breakfast were very nice, helpful, service with a smile. Our room was large, but the furniture was old and quite beat-up. Curtains are dirty. We paid for the lake front view and our room on the 3rd floor was facing the lake. It was nice, but all lake facing rooms are also facing the main road, where the cars drive with hi speed all day and night and that creates noise in the room. Must say the shower in our room great strong water flow. Free Parking in the front of the hotel is nice, but in some cases they need to take the car keys from you. For us that turned into a very stressful situation,because they could't find our key for 20 mins, which cased us a lot of stress trying not to miss our flight
Very disappointing stay. This hotel is so, so far from the 5 stars. Its an old, tired and in desperate need of refurbishing hotel. The service at the front desk is poor. Not rude, but just not friendly, not accommodating and uncaring. You will just get the cold polite indifference. The official hotel check-in is at 3PM and they will not give you the room a minute earlier. Must be the Swiss precision. Certainly not all rooms finish cleaning at the same time as the clock strikes 3 PM. Clean rooms become available as the people check out thru-out the morning and then get cleaned-up. BUT, no matter what, you will have to wait until 3 PM for your room. Even if you get there as the first guest at 10AM. The rules are the rules! They don't care! On the good side, the people at the 6th floor breakfast were very nice, helpful, service with a smile. Our room was large, but the furniture was old and quite beat-up. Curtains are dirty. We paid for the lake front view and our room on the 3rd floor was facing the lake. It was nice, but all lake facing rooms are also facing the main road, where the cars drive with hi speed all day and night and that creates noise in the room. Must say the shower in our room great strong water flow. Free Parking in the front of the hotel is nice, but in some cases they need to take the car keys from you. For us that turned into a very stressful situation,because they could't find our key for 20 mins, which cased us a lot of stress trying not to miss our flight
2
Sigrid
8 de out. de 2024
·
A estadia foi de 1 noite
Wir bekamen ein Deluxezimmer mit lake view im 1.Stock mit Blick auf den Parkplatz, als ob die Autos vor dem Fenster parken würden! Keine Chance zu tauschen! Das Spa völlig abgewohnt mit vielen abgeschlagenen Kacheln, keine freien Liegen - es gibt ca 15 für ca 100 Gäste ! Auch das Frühstück verbringt man neben den Autos! Und das bei den Preisen!!!
Wir bekamen ein Deluxezimmer mit lake view im 1.Stock mit Blick auf den Parkplatz, als ob die Autos vor dem Fenster parken würden! Keine Chance zu tauschen! Das Spa völlig abgewohnt mit vielen abgeschlagenen Kacheln, keine freien Liegen - es gibt ca 15 für ca 100 Gäste ! Auch das Frühstück verbringt man neben den Autos! Und das bei den Preisen!!!
10
Heather
31 de jul. de 2023
·
This hotel was very "White Lotus" in the best way. It is luxurious and immaculate. Our room had an amazing view of Lake Lugano that took my breath away. The staff was helpful and attentive; they arranged a shuttle to pick us up at the train station and also to bring us into town for a dinner reservation. We could have spent hours down by the lake and pool but also just watching the view from our balcony. The only downfall was the price of the food (40 chf for a club sandwich seemed a little much, even for swiss prices). We chose to eat at the hotel once and the food was decent. The breakfast buffet on the roof is perfect and delicious. Every detail of the hotel is thought out and it is a lovely property. I do wish that they had more eco friendly toiletries and would have liked a Nespresso machine or similar in the room rather than instant coffee. Overall we would stay here again without a doubt. An amazing property worth the drive from the main city.
This hotel was very "White Lotus" in the best way. It is luxurious and immaculate. Our room had an amazing view of Lake Lugano that took my breath away. The staff was helpful and attentive; they arranged a shuttle to pick us up at the train station and also to bring us into town for a dinner reservation. We could have spent hours down by the lake and pool but also just watching the view from our balcony. The only downfall was the price of the food (40 chf for a club sandwich seemed a little much, even for swiss prices). We chose to eat at the hotel once and the food was decent. The breakfast buffet on the roof is perfect and delicious. Every detail of the hotel is thought out and it is a lovely property. I do wish that they had more eco friendly toiletries and would have liked a Nespresso machine or similar in the room rather than instant coffee. Overall we would stay here again without a doubt. An amazing property worth the drive from the main city.
8
Victor
13 de jun. de 2025
·
A estadia foi de 3 noites
The location of this hotel is BEAUTIFUL, the views of the lake are stunning. The staff was extremely friendly and welcoming. The hotel itself can definitely use a few upgrades For 1 the Air conditioner is pretty terrible. It’s pretty much a fan, the room gets pretty warm during the day. At night it’s not terrible but the AC can use an upgrade for sure. Also the furniture and carpets/rugs need to be changed or cleaned thoroughly. Plenty of stains on the carpet and couches. If you plan on being out majority of the day then i would say it’s fine but if you care about appearance and you plan on spending a lot of time in the room then maybe look at other options. Overall I had a good experience The breakfast is pretty good as well. If you’re traveling from over seas I’d recommend renting a car
The location of this hotel is BEAUTIFUL, the views of the lake are stunning. The staff was extremely friendly and welcoming. The hotel itself can definitely use a few upgrades For 1 the Air conditioner is pretty terrible. It’s pretty much a fan, the room gets pretty warm during the day. At night it’s not terrible but the AC can use an upgrade for sure. Also the furniture and carpets/rugs need to be changed or cleaned thoroughly. Plenty of stains on the carpet and couches. If you plan on being out majority of the day then i would say it’s fine but if you care about appearance and you plan on spending a lot of time in the room then maybe look at other options. Overall I had a good experience The breakfast is pretty good as well. If you’re traveling from over seas I’d recommend renting a car
6
Manisha Reenye
30 de mar. de 2025
·
A estadia foi de 1 noite
We had 2 rooms for one night, upon checkin we requested side by side rooms and were accommodated. Our rooms were not exceptionally hot and we adjusted the temperature before leaving for dinner. When we returned, rooms were not any lower in temperature and we were advised that the hotel is fully booked and there are. No rooms to change to. Along with this, maintenance advised us that we were the only ones complaining and
We had 2 rooms for one night, upon checkin we requested side by side rooms and were accommodated. Our rooms were not exceptionally hot and we adjusted the temperature before leaving for dinner. When we returned, rooms were not any lower in temperature and we were advised that the hotel is fully booked and there are. No rooms to change to. Along with this, maintenance advised us that we were the only ones complaining and
10
Catherine
15 de jul. de 2025
·
A estadia foi de 3 noites
We absolutely loved this hotel! The view was beautiful and the area was very peaceful. We stayed on the second floor and had no issues with AC.
We absolutely loved this hotel! The view was beautiful and the area was very peaceful. We stayed on the second floor and had no issues with AC.
8
Jazza a j a aldabbous
19 de set. de 2023
·
A estadia foi de 6 noites
LAKE VIEW ROOM IS BEAUTIFULLY.
LAKE VIEW ROOM IS BEAUTIFULLY.
2
Michael
1 de nov. de 2024
·
A estadia foi de 1 noite
Staff is friendly but there is no AC. Spoke to front desk, but they mentioned the entire hotel has no AC because this time of year it is off. So the room was extremely uncomfortable. They brought us a fan, but it was loud and not helpful. We opened the window, only to have cigarette smoke enter our room. Gross. little disappointed considering what I paid. Find an alternative as there appears to be no solution for this problem. They gave us 2 other room options, both of which had no AC.
Staff is friendly but there is no AC. Spoke to front desk, but they mentioned the entire hotel has no AC because this time of year it is off. So the room was extremely uncomfortable. They brought us a fan, but it was loud and not helpful. We opened the window, only to have cigarette smoke enter our room. Gross. little disappointed considering what I paid. Find an alternative as there appears to be no solution for this problem. They gave us 2 other room options, both of which had no AC.
10
Caroline
27 de out. de 2024
·
A estadia foi de 2 noites
Lovely find between Morcote and Lugano. Shuttle bus collected us from Lugano train station for an our 2 night stay. We had a very large room overlooking the lake. Everything was clean and well looked after. The staff were very friendly and helpful. The hotel is about 15 minutes walk to Morcote or a bus/shuttle ride away from Lugano. The spa and restaurant were also of high quality.
Lovely find between Morcote and Lugano. Shuttle bus collected us from Lugano train station for an our 2 night stay. We had a very large room overlooking the lake. Everything was clean and well looked after. The staff were very friendly and helpful. The hotel is about 15 minutes walk to Morcote or a bus/shuttle ride away from Lugano. The spa and restaurant were also of high quality.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
A equipe é frequentemente descrita como calorosa, atenciosa e proativa, com motoristas prestativos e apoio na recepção. No entanto, várias avaliações citam má gestão ou comunicação, check-in inflexível e serviço inconsistente no restaurante ou concierge.
Avaliações dos hóspedes relacionadas
4
oleg
29 de jul. de 2024
·
A estadia foi de 3 noites
Very disappointing stay. This hotel is so, so far from the 5 stars. Its an old, tired and in desperate need of refurbishing hotel. The service at the front desk is poor. Not rude, but just not friendly, not accommodating and uncaring. You will just get the cold polite indifference. The official hotel check-in is at 3PM and they will not give you the room a minute earlier. Must be the Swiss precision. Certainly not all rooms finish cleaning at the same time as the clock strikes 3 PM. Clean rooms become available as the people check out thru-out the morning and then get cleaned-up. BUT, no matter what, you will have to wait until 3 PM for your room. Even if you get there as the first guest at 10AM. The rules are the rules! They don't care! On the good side, the people at the 6th floor breakfast were very nice, helpful, service with a smile. Our room was large, but the furniture was old and quite beat-up. Curtains are dirty. We paid for the lake front view and our room on the 3rd floor was facing the lake. It was nice, but all lake facing rooms are also facing the main road, where the cars drive with hi speed all day and night and that creates noise in the room. Must say the shower in our room great strong water flow. Free Parking in the front of the hotel is nice, but in some cases they need to take the car keys from you. For us that turned into a very stressful situation,because they could't find our key for 20 mins, which cased us a lot of stress trying not to miss our flight
Very disappointing stay. This hotel is so, so far from the 5 stars. Its an old, tired and in desperate need of refurbishing hotel. The service at the front desk is poor. Not rude, but just not friendly, not accommodating and uncaring. You will just get the cold polite indifference. The official hotel check-in is at 3PM and they will not give you the room a minute earlier. Must be the Swiss precision. Certainly not all rooms finish cleaning at the same time as the clock strikes 3 PM. Clean rooms become available as the people check out thru-out the morning and then get cleaned-up. BUT, no matter what, you will have to wait until 3 PM for your room. Even if you get there as the first guest at 10AM. The rules are the rules! They don't care! On the good side, the people at the 6th floor breakfast were very nice, helpful, service with a smile. Our room was large, but the furniture was old and quite beat-up. Curtains are dirty. We paid for the lake front view and our room on the 3rd floor was facing the lake. It was nice, but all lake facing rooms are also facing the main road, where the cars drive with hi speed all day and night and that creates noise in the room. Must say the shower in our room great strong water flow. Free Parking in the front of the hotel is nice, but in some cases they need to take the car keys from you. For us that turned into a very stressful situation,because they could't find our key for 20 mins, which cased us a lot of stress trying not to miss our flight
10
Sabrina
13 de out. de 2025
·
A estadia foi de 7 noites
Beautiful property, very friendly and helpful staff. The breakfast buffet was excellent! We had a wonderful time.
Beautiful property, very friendly and helpful staff. The breakfast buffet was excellent! We had a wonderful time.
10
Vivian
29 de ago. de 2025
·
A estadia foi de 1 noite
This was truly a dream! I will definitely come back to Lugano and stay here. It was raining the entire time but it made the stay more romantic. Gabrielle and the entire staff at Swiss Diamond were/are extremely welcoming and accommodating. The spa was beautiful as well! Very relaxing! Thank you thank you Thank you
This was truly a dream! I will definitely come back to Lugano and stay here. It was raining the entire time but it made the stay more romantic. Gabrielle and the entire staff at Swiss Diamond were/are extremely welcoming and accommodating. The spa was beautiful as well! Very relaxing! Thank you thank you Thank you
10
Michael
19 de set. de 2024
·
A estadia foi de 4 noites
An excellent location and exceptional standards. The staff were very friendly and welcoming, they were courteous and knowledgeable. Definitely recommend 👌
An excellent location and exceptional standards. The staff were very friendly and welcoming, they were courteous and knowledgeable. Definitely recommend 👌
8
Michael
14 de set. de 2024
·
A estadia foi de 4 noites
Hotel very nice and well kept. Staff was horrible and area near hotel very quiet.
Hotel very nice and well kept. Staff was horrible and area near hotel very quiet.
6
QUINNON
27 de out. de 2024
·
A estadia foi de 2 noites
No A/C ; Sub standard Conceirge services, should not advertise as a five star.
No A/C ; Sub standard Conceirge services, should not advertise as a five star.
10
Cherece
20 de dez. de 2022
·
A estadia foi de 19.345 noites
Swiss Diamond Hotel located in Vico Morcote, provided exceptional services during my stay . I would give a rating of six stars because the staff goes above and beyond to ensure the satisfaction of their guests. The level of professionalism and kindness from all staff members goes beyond the average service seen at many top rated hotels. The staff genuinely cares for the guests and are not fixated on money. I was personally attended to by the hotel manager Adnan, who provided room service at no charge, after an episode of regurgitation the night before, which left me weak the following morning. Sabrina at the front desk and Armondo in food services, are two of the most amazing people I have ever met. In a world where good customer service has increasingly decreased, it is important to recognize, give credit and sustain good workers. Sabrina is very kind, patient and caring. Sabrina assisted in planning my excursions and went the extra Mile to ensure my safety and comfort while traveling. Armondo in food services always greets you with a warm smile and provides exceptional service on every level. Even though all staff members are kind and caring, the hotel would not be the same without Sabrina and Armondo. Service is prompt and the hotel is beautiful and very clean. I highly recommend this hotel and look forward to visiting again!!
Swiss Diamond Hotel located in Vico Morcote, provided exceptional services during my stay . I would give a rating of six stars because the staff goes above and beyond to ensure the satisfaction of their guests. The level of professionalism and kindness from all staff members goes beyond the average service seen at many top rated hotels. The staff genuinely cares for the guests and are not fixated on money. I was personally attended to by the hotel manager Adnan, who provided room service at no charge, after an episode of regurgitation the night before, which left me weak the following morning. Sabrina at the front desk and Armondo in food services, are two of the most amazing people I have ever met. In a world where good customer service has increasingly decreased, it is important to recognize, give credit and sustain good workers. Sabrina is very kind, patient and caring. Sabrina assisted in planning my excursions and went the extra Mile to ensure my safety and comfort while traveling. Armondo in food services always greets you with a warm smile and provides exceptional service on every level. Even though all staff members are kind and caring, the hotel would not be the same without Sabrina and Armondo. Service is prompt and the hotel is beautiful and very clean. I highly recommend this hotel and look forward to visiting again!!
4
Elizabeth
2 de set. de 2025
·
A estadia foi de 2 noites
The 5 star rating system really needs a review and this hotel is a perfect example of why. Bad management, poor communication, terrible resturant service and patchy information given from one guest to another. I could go into every detail but it would take hours. This hotel is a 3 star at best and has alot to do to improve.
The 5 star rating system really needs a review and this hotel is a perfect example of why. Bad management, poor communication, terrible resturant service and patchy information given from one guest to another. I could go into every detail but it would take hours. This hotel is a 3 star at best and has alot to do to improve.
10
Aras
5 de jun. de 2024
·
A estadia foi de 4 noites
Amazing stay ,definitely 5* The staff amazing ,drivers sooooo sweet ,they even drop and pick you up from station Really had best time ,definitely comming back again !Really recommend it .
Amazing stay ,definitely 5* The staff amazing ,drivers sooooo sweet ,they even drop and pick you up from station Really had best time ,definitely comming back again !Really recommend it .
10
Caroline
27 de out. de 2024
·
A estadia foi de 2 noites
Lovely find between Morcote and Lugano. Shuttle bus collected us from Lugano train station for an our 2 night stay. We had a very large room overlooking the lake. Everything was clean and well looked after. The staff were very friendly and helpful. The hotel is about 15 minutes walk to Morcote or a bus/shuttle ride away from Lugano. The spa and restaurant were also of high quality.
Lovely find between Morcote and Lugano. Shuttle bus collected us from Lugano train station for an our 2 night stay. We had a very large room overlooking the lake. Everything was clean and well looked after. The staff were very friendly and helpful. The hotel is about 15 minutes walk to Morcote or a bus/shuttle ride away from Lugano. The spa and restaurant were also of high quality.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localização cênica à beira do lago entre Lugano e Morcote, com vistas tranquilas e um serviço de transporte que ajuda a chegar à cidade. Vários hóspedes acharam que ficava longe da cidade e menos conveniente para atrações.
Avaliações dos hóspedes relacionadas
8
Avery
28 de mai. de 2024
·
A estadia foi de 3 noites
Excellent location and service
Excellent location and service
10
Heather
31 de jul. de 2023
·
This hotel was very "White Lotus" in the best way. It is luxurious and immaculate. Our room had an amazing view of Lake Lugano that took my breath away. The staff was helpful and attentive; they arranged a shuttle to pick us up at the train station and also to bring us into town for a dinner reservation. We could have spent hours down by the lake and pool but also just watching the view from our balcony. The only downfall was the price of the food (40 chf for a club sandwich seemed a little much, even for swiss prices). We chose to eat at the hotel once and the food was decent. The breakfast buffet on the roof is perfect and delicious. Every detail of the hotel is thought out and it is a lovely property. I do wish that they had more eco friendly toiletries and would have liked a Nespresso machine or similar in the room rather than instant coffee. Overall we would stay here again without a doubt. An amazing property worth the drive from the main city.
This hotel was very "White Lotus" in the best way. It is luxurious and immaculate. Our room had an amazing view of Lake Lugano that took my breath away. The staff was helpful and attentive; they arranged a shuttle to pick us up at the train station and also to bring us into town for a dinner reservation. We could have spent hours down by the lake and pool but also just watching the view from our balcony. The only downfall was the price of the food (40 chf for a club sandwich seemed a little much, even for swiss prices). We chose to eat at the hotel once and the food was decent. The breakfast buffet on the roof is perfect and delicious. Every detail of the hotel is thought out and it is a lovely property. I do wish that they had more eco friendly toiletries and would have liked a Nespresso machine or similar in the room rather than instant coffee. Overall we would stay here again without a doubt. An amazing property worth the drive from the main city.
8
Victor
13 de jun. de 2025
·
A estadia foi de 3 noites
The location of this hotel is BEAUTIFUL, the views of the lake are stunning. The staff was extremely friendly and welcoming. The hotel itself can definitely use a few upgrades For 1 the Air conditioner is pretty terrible. It’s pretty much a fan, the room gets pretty warm during the day. At night it’s not terrible but the AC can use an upgrade for sure. Also the furniture and carpets/rugs need to be changed or cleaned thoroughly. Plenty of stains on the carpet and couches. If you plan on being out majority of the day then i would say it’s fine but if you care about appearance and you plan on spending a lot of time in the room then maybe look at other options. Overall I had a good experience The breakfast is pretty good as well. If you’re traveling from over seas I’d recommend renting a car
The location of this hotel is BEAUTIFUL, the views of the lake are stunning. The staff was extremely friendly and welcoming. The hotel itself can definitely use a few upgrades For 1 the Air conditioner is pretty terrible. It’s pretty much a fan, the room gets pretty warm during the day. At night it’s not terrible but the AC can use an upgrade for sure. Also the furniture and carpets/rugs need to be changed or cleaned thoroughly. Plenty of stains on the carpet and couches. If you plan on being out majority of the day then i would say it’s fine but if you care about appearance and you plan on spending a lot of time in the room then maybe look at other options. Overall I had a good experience The breakfast is pretty good as well. If you’re traveling from over seas I’d recommend renting a car
10
Felicia
7 de jun. de 2024
·
A estadia foi de 1 noite
Helt fantastiskt! Servicen var exceptionell med trevlig personal och bra bemötande. Frukosten hade mycket alternativ med allt från frukt, efterrätter och mackor med olika pålägg. Utsikten från rummet samt från frukostsalen var fantastisk. Området ligger ca 15min med bil från stan men hotellet erbjuder transfer mellan hotellet och stan vilket gav möjlighet till lugn miljö samt statsliv.
Helt fantastiskt! Servicen var exceptionell med trevlig personal och bra bemötande. Frukosten hade mycket alternativ med allt från frukt, efterrätter och mackor med olika pålägg. Utsikten från rummet samt från frukostsalen var fantastisk. Området ligger ca 15min med bil från stan men hotellet erbjuder transfer mellan hotellet och stan vilket gav möjlighet till lugn miljö samt statsliv.
10
Catherine
15 de jul. de 2025
·
A estadia foi de 3 noites
We absolutely loved this hotel! The view was beautiful and the area was very peaceful. We stayed on the second floor and had no issues with AC.
We absolutely loved this hotel! The view was beautiful and the area was very peaceful. We stayed on the second floor and had no issues with AC.
2
Melissa
7 de set. de 2024
·
A estadia foi de 1 noite
Hotel is in a bad location, not near anything. Facilities are old and dated. Pictures fail to sure a highway between top and bottom portion of hotel making any balcony views unattractive. Literally a parking lot is your view so not worth it. There was a wedding while we were there so we couldn’t use the pool. The service was standoffish and unpleasant staff.
Hotel is in a bad location, not near anything. Facilities are old and dated. Pictures fail to sure a highway between top and bottom portion of hotel making any balcony views unattractive. Literally a parking lot is your view so not worth it. There was a wedding while we were there so we couldn’t use the pool. The service was standoffish and unpleasant staff.
10
Yulia
30 de jun. de 2025
·
A estadia foi de 1 noite
Beautiful hotel right on the lake
Beautiful hotel right on the lake
10
Aryo
18 de jun. de 2024
·
A estadia foi de 4 noites
Excellent Hotel in a very nice location.
Excellent Hotel in a very nice location.
10
sahil
14 de nov. de 2024
·
A estadia foi de 4 noites
Good trip but the location is little off . It’s very far far the city , how ever the hotel provides shuttle every 2 hours .
Good trip but the location is little off . It’s very far far the city , how ever the hotel provides shuttle every 2 hours .
10
Caroline
27 de out. de 2024
·
A estadia foi de 2 noites
Lovely find between Morcote and Lugano. Shuttle bus collected us from Lugano train station for an our 2 night stay. We had a very large room overlooking the lake. Everything was clean and well looked after. The staff were very friendly and helpful. The hotel is about 15 minutes walk to Morcote or a bus/shuttle ride away from Lugano. The spa and restaurant were also of high quality.
Lovely find between Morcote and Lugano. Shuttle bus collected us from Lugano train station for an our 2 night stay. We had a very large room overlooking the lake. Everything was clean and well looked after. The staff were very friendly and helpful. The hotel is about 15 minutes walk to Morcote or a bus/shuttle ride away from Lugano. The spa and restaurant were also of high quality.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
O café da manhã é repetidamente elogiado pela qualidade e variedade. As experiências no restaurante são mistas, com alguns apreciando as refeições, mas outros achando a qualidade média e os preços altos.
Avaliações dos hóspedes relacionadas
10
Andreas
10 de fev. de 2022
·
A estadia foi de 2 noites
Perfekter Aufenthalt . Sensationelles Frühstück .
Perfekter Aufenthalt . Sensationelles Frühstück .
10
Heather
31 de jul. de 2023
·
This hotel was very "White Lotus" in the best way. It is luxurious and immaculate. Our room had an amazing view of Lake Lugano that took my breath away. The staff was helpful and attentive; they arranged a shuttle to pick us up at the train station and also to bring us into town for a dinner reservation. We could have spent hours down by the lake and pool but also just watching the view from our balcony. The only downfall was the price of the food (40 chf for a club sandwich seemed a little much, even for swiss prices). We chose to eat at the hotel once and the food was decent. The breakfast buffet on the roof is perfect and delicious. Every detail of the hotel is thought out and it is a lovely property. I do wish that they had more eco friendly toiletries and would have liked a Nespresso machine or similar in the room rather than instant coffee. Overall we would stay here again without a doubt. An amazing property worth the drive from the main city.
This hotel was very "White Lotus" in the best way. It is luxurious and immaculate. Our room had an amazing view of Lake Lugano that took my breath away. The staff was helpful and attentive; they arranged a shuttle to pick us up at the train station and also to bring us into town for a dinner reservation. We could have spent hours down by the lake and pool but also just watching the view from our balcony. The only downfall was the price of the food (40 chf for a club sandwich seemed a little much, even for swiss prices). We chose to eat at the hotel once and the food was decent. The breakfast buffet on the roof is perfect and delicious. Every detail of the hotel is thought out and it is a lovely property. I do wish that they had more eco friendly toiletries and would have liked a Nespresso machine or similar in the room rather than instant coffee. Overall we would stay here again without a doubt. An amazing property worth the drive from the main city.
10
Mathieu
20 de dez. de 2021
·
A estadia foi de 1 noite
Hôtel magnifique avec un service de qualité Très bonne accueil et restaurant au top 👏👏👏
Hôtel magnifique avec un service de qualité Très bonne accueil et restaurant au top 👏👏👏
10
Felicia
7 de jun. de 2024
·
A estadia foi de 1 noite
Helt fantastiskt! Servicen var exceptionell med trevlig personal och bra bemötande. Frukosten hade mycket alternativ med allt från frukt, efterrätter och mackor med olika pålägg. Utsikten från rummet samt från frukostsalen var fantastisk. Området ligger ca 15min med bil från stan men hotellet erbjuder transfer mellan hotellet och stan vilket gav möjlighet till lugn miljö samt statsliv.
Helt fantastiskt! Servicen var exceptionell med trevlig personal och bra bemötande. Frukosten hade mycket alternativ med allt från frukt, efterrätter och mackor med olika pålägg. Utsikten från rummet samt från frukostsalen var fantastisk. Området ligger ca 15min med bil från stan men hotellet erbjuder transfer mellan hotellet och stan vilket gav möjlighet till lugn miljö samt statsliv.
10
Sabrina
13 de out. de 2025
·
A estadia foi de 7 noites
Beautiful property, very friendly and helpful staff. The breakfast buffet was excellent! We had a wonderful time.
Beautiful property, very friendly and helpful staff. The breakfast buffet was excellent! We had a wonderful time.
4
Elizabeth
2 de set. de 2025
·
A estadia foi de 2 noites
The 5 star rating system really needs a review and this hotel is a perfect example of why. Bad management, poor communication, terrible resturant service and patchy information given from one guest to another. I could go into every detail but it would take hours. This hotel is a 3 star at best and has alot to do to improve.
The 5 star rating system really needs a review and this hotel is a perfect example of why. Bad management, poor communication, terrible resturant service and patchy information given from one guest to another. I could go into every detail but it would take hours. This hotel is a 3 star at best and has alot to do to improve.
2
gerald
12 de set. de 2024
·
A estadia foi de 3 noites
this was an awful place to stay at. They played loud music from 10 in the morning till 2:30 AM Supposedly for a wedding event and refused to turn it down in spite of us and other guests advising them, none of us could sleep and as a result of a completely sleepless day and night adding exhaustion to our travels, we wound up getting sick and required antibiotics and medical treatment for the next seven days to cure the problem. on top of that they insisted on charging us for the room. Certainly I have stayed in many five star hotels and this is not one of them and none of them, would allow this to go on to the discomfort of all of the other guests and in addition charge for the accommodations. we will protest these charges and I don’t recommend anyone go to this hotel. Finally the lake has become very dirty and it’s questionable it’s any longer considered as swimmable s the water is cloudy with a lot of debris, including what looks like unburned fuel on top of it making that aspect of the waterfront enjoyment impossible. Consequently, almost none of the guests went into the lake for a swim. Finally the food has become mediocre and very very expensive. Much more than many 5 star hotels This hotel at one time was fine but now it should not be considered a five star, but rather a two or three star and certainly not recommended
this was an awful place to stay at. They played loud music from 10 in the morning till 2:30 AM Supposedly for a wedding event and refused to turn it down in spite of us and other guests advising them, none of us could sleep and as a result of a completely sleepless day and night adding exhaustion to our travels, we wound up getting sick and required antibiotics and medical treatment for the next seven days to cure the problem. on top of that they insisted on charging us for the room. Certainly I have stayed in many five star hotels and this is not one of them and none of them, would allow this to go on to the discomfort of all of the other guests and in addition charge for the accommodations. we will protest these charges and I don’t recommend anyone go to this hotel. Finally the lake has become very dirty and it’s questionable it’s any longer considered as swimmable s the water is cloudy with a lot of debris, including what looks like unburned fuel on top of it making that aspect of the waterfront enjoyment impossible. Consequently, almost none of the guests went into the lake for a swim. Finally the food has become mediocre and very very expensive. Much more than many 5 star hotels This hotel at one time was fine but now it should not be considered a five star, but rather a two or three star and certainly not recommended
10
Aylin
12 de mar. de 2022
·
A estadia foi de 4 noites
Wir haben einen wunderschönen Urlaub gehabt, das Personal ist sehr freundlich und das Hotel ist wirklich sauber! Die Zimmer sind sehr gros und super ausgestattet. Unser Frühstück war wirklich fantastisch, wir haben viel Auswahl gehabt und es hat alles sehr lecker geschmeckt. Das hotel besuchen wir bestimmt noch einmal wieder vielen Dank
Wir haben einen wunderschönen Urlaub gehabt, das Personal ist sehr freundlich und das Hotel ist wirklich sauber! Die Zimmer sind sehr gros und super ausgestattet. Unser Frühstück war wirklich fantastisch, wir haben viel Auswahl gehabt und es hat alles sehr lecker geschmeckt. Das hotel besuchen wir bestimmt noch einmal wieder vielen Dank
8
Hoang Hai
24 de jul. de 2022
·
A estadia foi de 8 noites
Insgesamt hatten wir einen angenehmen Aufenthalt im Swiss Diamond Hotel. Das Servicepersonal war top. Allerdings war die Frühstücksauswahl zu klein und dem Preis nicht angemessen.
Insgesamt hatten wir einen angenehmen Aufenthalt im Swiss Diamond Hotel. Das Servicepersonal war top. Allerdings war die Frühstücksauswahl zu klein und dem Preis nicht angemessen.
10
Caroline
27 de out. de 2024
·
A estadia foi de 2 noites
Lovely find between Morcote and Lugano. Shuttle bus collected us from Lugano train station for an our 2 night stay. We had a very large room overlooking the lake. Everything was clean and well looked after. The staff were very friendly and helpful. The hotel is about 15 minutes walk to Morcote or a bus/shuttle ride away from Lugano. The spa and restaurant were also of high quality.
Lovely find between Morcote and Lugano. Shuttle bus collected us from Lugano train station for an our 2 night stay. We had a very large room overlooking the lake. Everything was clean and well looked after. The staff were very friendly and helpful. The hotel is about 15 minutes walk to Morcote or a bus/shuttle ride away from Lugano. The spa and restaurant were also of high quality.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
Cátia
16 de ago. de 2024
·
A estadia foi de 1 noite
Hotel perfeito para descansar. Hotel está em ótima localização. Café da manhã maravilhoso.
Hotel perfeito para descansar. Hotel está em ótima localização. Café da manhã maravilhoso.
10
HYUN YOUNG
13 de ago. de 2026
·
A estadia foi de 2 noites
호텔이 오래되긴 했는데 너무 친절하고 5성급 서비스를 느낄수 있습니다 식당에서는 부담스러울 정도로 친절하고 식사 먹을때마다 재즈가수들이 공연도 해줬어 제대로 교육받은 서비스를 느낄수 있습니다. 수영장은 바로 호수로 들어갈수 있게 되어 있어서 분위기가 너무 좋았고 운동도하고 수영하고 태닝하고 하루종일 호텔에서 힐링 할수 있습니다.
호텔이 오래되긴 했는데 너무 친절하고 5성급 서비스를 느낄수 있습니다 식당에서는 부담스러울 정도로 친절하고 식사 먹을때마다 재즈가수들이 공연도 해줬어 제대로 교육받은 서비스를 느낄수 있습니다. 수영장은 바로 호수로 들어갈수 있게 되어 있어서 분위기가 너무 좋았고 운동도하고 수영하고 태닝하고 하루종일 호텔에서 힐링 할수 있습니다.
10
Martina
7 de ago. de 2026
·
A estadia foi de 2 noites
The room is a bit old and the curtains are old and do not block the daylight. The lighting in the bathroom is not optimal. However the hotel is great with the direct lake access and the peacefulness of the location.
The room is a bit old and the curtains are old and do not block the daylight. The lighting in the bathroom is not optimal. However the hotel is great with the direct lake access and the peacefulness of the location.
10
David
14 de jul. de 2026
·
A estadia foi de 1 noite
.
.
10
Michael
17 de jun. de 2026
·
A estadia foi de 1 noite
wunderbares hotel für einen kurzurlaub! 👍👍👍
wunderbares hotel für einen kurzurlaub! 👍👍👍
Políticas da propriedade
Check-in
Check-out
De 15:00 a 00:00
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-20: 457.4739732099304USD
- 2026-09-21: 435.426570055603USD
- 2026-09-22: 434.5960585862427USD
- 2026-09-23: 589.0822616369019USD
- 2026-09-24: 437.6335838734131USD
- 2026-09-25: 436.97654518945313USD
- 2026-09-26: 459.6890791548462USD
- 2026-09-27: 436.95500121469115USD
- 2026-09-28: 456.9267912818298USD
- 2026-09-29: 447.51613788983155USD
- 2026-09-30: 447.51613788983155USD
- 2026-10-01: 463.36973587722775USD
- 2026-10-02: 560.2684039572143USD
- 2026-10-03: 469.9150756567383USD
- 2026-10-04: 433.07155088272094USD
- 2026-10-05: 439.12929621554565USD
- 2026-10-06: 467.31631180679324USD
- 2026-10-07: 447.6373096112976USD
- 2026-10-08: 437.1261269329224USD
- 2026-10-09: 442.83535030654906USD
- 2026-10-10: 462.5526412246704USD
- 2026-10-11: 445.86369751016235USD
- 2026-10-12: 446.38450120574953USD
- 2026-10-13: 437.64346257403565USD
- 2026-10-14: 486.1678502171631USD
- 2026-10-15: 416.8352408233337USD
- 2026-10-16: 445.86369751016235USD
- 2026-10-17: 426.2137358920288USD
- 2026-10-18: 448.09926147338865USD
- 2026-10-19: 439.55656753289793USD
- 2026-10-20: 408.0905239520264USD
- 2026-10-21: 441.76375650497437USD
- 2026-10-22: 405.6413768764038USD
- 2026-10-23: 439.55656753289793USD
- 2026-10-24: 420.70650041836547USD
- 2026-10-25: 439.55656753289793USD
- 2026-10-26: 426.8820194798889USD
- 2026-10-27: 439.55656753289793USD
- 2026-10-28: 439.55656753289793USD
- 2026-10-29: 439.55656753289793USD
- 2026-10-30: 442.5464158287659USD
- 2026-10-31: 410.7401876317749USD
- 2026-11-01: 328.69540704852295USD
- 2026-11-02: 330.0530978287659USD
- 2026-11-03: 312.7739192674866USD
- 2026-11-04: 322.3558735319824USD
- 2026-11-05: 309.0646773688355USD
- 2026-11-06: 328.90520682876587USD
- 2026-11-07: 328.8358107084351USD
- 2026-11-08: 301.3596411917725USD
- 2026-11-09: 312.7739192674866USD
- 2026-11-10: 325.8977380137024USD
- 2026-11-11: 328.90520682876587USD
- 2026-11-12: 317.4055235327759USD
- 2026-11-13: 309.6975097331848USD
- 2026-11-14: 328.90520682876587USD
- 2026-11-15: 309.70346497824096USD
- 2026-11-16: 309.1082207194519USD
- 2026-11-17: 326.3131338717956USD
- 2026-11-18: 328.8358107084351USD
- 2026-11-19: 324.19674487139895USD
- 2026-11-20: 329.483811432251USD
Este alojamento oferece transporte a partir da estação de comboios. Forneça ao alojamento informações sobre a sua chegada antes de viajar, através dos dados de contacto que poderá encontrar na sua confirmação de reserva. Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito, cartões de débito e numerário
- Este alojamento reserva-se o direito de efetuar uma pré-autorização do cartão de crédito do cliente antes da chegada.
- É possível efetuar transações sem numerário
- O alojamento não pode garantir quartos sem ruído
- O alojamento dispõe dos seguintes elementos de segurança: extintor, detetor de fumo, sistema de segurança e kit de primeiros socorros.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- A piscina sazonal estará aberta entre junho e outubro.
- A piscina está aberta das 8:00 às 19:00.
- Terá de efetuar uma reserva se quiser jogar golfe ou desfrutar de massagens. As reservas poderão ser efetuadas contactando Este hotel antes da chegada, utilizando as informações que constam na sua confirmação de reserva.
- Não são permitidos animais de estimação neste alojamento, incluindo animais de assistência.
- Disponibilização de opções de pagamento sem numerário em todas as transações.
- Tarifa de estacionamento descoberto sem assistência: 20 CHF por dia
- Cama desdobrável: 90.0 CHF por dia
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
Cortesias mais populares
Estacionamento
Serviço de transporte ao aeroporto
Restaurante
Piscina
Centro de negócios
Serviço de quartos
Serviços
Centro de negócios
Balcão de turismo
Limpeza a seco
Babysitting/Serviço para crianças
Serviços de limpeza
Instalações para banquetes
Câmbio de moeda
Cofre
Depósito de bagagem
Área designada para fumadores
Check-in/check-out expresso
Lavagem de roupa própria
24-Hour Front Desk
Concierge Services
Atividades
Piscina
Jardim
Piscina para crianças
Piscina interior
Piscina exterior
Piscina exterior aquecida
Música ao vivo
Evening Entertainment
Pool (Indoor)
Mobiliário de exterior
Pool (Seasonal Outdoor)
Terraço
Fitness Center (nearby)
Geral
Serviço de quartos
Restaurante
Quartos de não fumadores
Sauna
Banheira de hidromassagem/Jacúzi
Banho turco
Massagem
Spa/Health club
Cabeleireiro/Salão de beleza
Tratamentos corporais
Tratamentos de beleza
Bar junto à piscina
Pequeno-almoço no quarto
Sala familiar
Snack Bar/Deli
Wheelchair Accessible (Limited)
Estacionamento
Estacionamento
Serviço de transporte ao aeroporto
Serviço de estacionamento
Estação de carregamento para automóveis elétricos
Area Shuttle (free)
Parking Onsite
Internet
Wi-fi gratuito