The Hood 102

This place staff is the worse. They literally made fun of you for complaining about unexpected, several crazy rules (2 towels for a whole week and if you wanted to replace them it will cost you $15 dollars to replace them, for example). Front desk is only available from 7 am to 6 pm. Afterwards you’re on your own. The third day after 6 pm the power went out several times and no one was available to assist me or provide any information about what was causing it. Because all the issues I decided to check out four days in advance. I finally was able to get in touch with the manager to explain but even then I didn’t get any credit.

Helpful staff, Clean Apartments

Terrible I ask for 2 adult one children 4 years old only small bed the kitchen was not really a kitchen this advertising is fake terrible stay there . I communicate with the manager nothing negative. As well as Expedia

The building and the room were good. Rosa, the safety night guard, was great and very knowledgeable. We had some issues with the bathroom sink and the safe, but they were never addressed. The top restaurant was great! Breakfast was delicious. The server and the chef went beyond their duty, finding us specific items for our food. Also, the chef prepared the best vegan hamburger we have tried.

During night time was very noise. Everything else was great.