Gravity Haus Jackson Hole

When I booked this trip I looked at the reviews and pictures, it looked beautiful, but I was HIGHLY Disappointed!! When we checked in we were told that the bar opened at 5pm, which was no big deal. We got to our room and it was like a glorified motel 6 with a balcony. We left to go sightseeing we came back after 5:30 and the bar was closed still. We looked around for some help from the front desk and they were nowhere to be found. Finally about 5 minutes later they came out and told us the bar is only open for breakfast from 7-9 am. So needless to say it’s definitely not worth the money we spent for our first anniversary trip!!!

房務服務差，穿鞋進到房間整理，已告知任然置之不理。房務人員懶散，櫃檯部分人員服務態度冷漠！一直強調飯店人員忙碌！

The hot tub is a vibe and love the coworking space. Rooms are pretty standard and the free parking is a great amenity. Patrick at the restaurant is awesome.

great staff

DO NOT STAY HERE! I barely slept the whole trip because the circa 1972 heater vents to the outside and kicks on and off all night and is comparable to a Harley Davidson in noise level. Staff offered little to no instructions about parking, ski storage or any of the other amenities. For $531 a night there is no robe, slippers and a variety of old shabby towels. Housecleaners banged on my door at 8:10am one day, might be a little early?? There were strange holes in the shower where perhaps a soap rack might have once been. I was told by a local that this hotel was an old Best Western that was slightly rehabbed and it’s definitely a lipstick on a pig situation. For the same price I should’ve stayed elsewhere. This mistake will certainly NEVER be made again.