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Hyatt House Chicago Medical/University District

From

151 USD

a notte

Hyatt House Chicago Medical/University District - Image 1

Hyatt House Chicago Medical/University District - Camera

Hyatt House Chicago Medical/University District - Camera

Hyatt House Chicago Medical/University District - Vista dalla camera

Hyatt House Chicago Medical/University District - Reception

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From

151 USD

a notte

Informazioni su questa struttura

Le opportunità di svago non mancano: avrai a disposizione una palestra aperta giorno e notte, oltre a il Wi-Fi gratuito e una sala ricevimenti.

Parcheggio
Camere non fumatori
Business center
Servizio banchetti
Cassetta di sicurezza
Biliardo

Posizione

1835 West Harrison Street, Building B, Distretto Medico dell'Illinois, Chicago, Illinois, Stati Uniti d'America

Centro Medico della Rush University (0.1 miglia)

United Center (0.7 miglia)

University of Illinois Chicago (0.7 miglia)

Union Park (0.8 miglia)

Credit Union 1 Arena (0.9 miglia)

Anna and Frederick Douglass Park (1.4 miglia)

Altre informazioni sulla posizione

Opzioni camera

6

Suite monolocale, 1 letto king

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 2

300 ft²

Zona pranzo separata

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

8

Suite, 1 camera da letto

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 6

416 ft²

Zona pranzo separata

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

7

Suite, 1 camera da letto, accessibile ai disabili, vasca da bagno

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 2

404 ft²

Zona pranzo separata

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

6

Suite monolocale, 1 letto king con divano letto

Dettagli della camera

1 Letto Matrimoniale Large

e

1 Divano Letto

Posti letto: 4

300 ft²

Zona pranzo separata

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

10

Suite, 1 camera da letto (Specialty)

Dettagli della camera

1 Letto Matrimoniale Large

e

1 Divano Letto

Posti letto: 2

487 ft²

Zona pranzo separata

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

4

Camera, 1 letto king

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 2

220 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

4

Camera, 2 letti queen (Sofa Bed and Shower)

Dettagli della camera

2 Letti Matrimoniali

Posti letto: 4

361 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

5

Camera, 2 letti queen

Dettagli della camera

2 Letti Matrimoniali

Posti letto: 4

354 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

4

Camera, 1 letto king, accessibile ai disabili, vasca da bagno

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 2

329 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

5

Suite monolocale, 1 letto king con divano letto, accessibile ai disabili, vasca da bagno

Dettagli della camera

1 Letto Matrimoniale Large

e

1 Divano Letto

Posti letto: 4

407 ft²

Zona pranzo separata

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

Recensioni degli ospiti su Hyatt House Chicago Medical/University District

8.9

Ottimo

Sulla base di 1620 recensioni verificate

Cosa pensano gli ospiti

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

In base alle recensioni, l'Hyatt House Chicago Medical/University District si distingue per il personale cordiale, un edificio storico ristrutturato precedentemente adibito a ospedale, e una posizione comoda vicino all'United Center e ai campus medici, sebbene i limiti e i costi del parcheggio siano tra le lamentele più comuni.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Cosa pensano gli ospiti

In base alle recensioni, l'Hyatt House Chicago Medical/University District si distingue per il personale cordiale, un edificio storico ristrutturato precedentemente adibito a ospedale, e una posizione comoda vicino all'United Center e ai campus medici, sebbene i limiti e i costi del parcheggio siano tra le lamentele più comuni.

Gli ospiti lodano frequentemente la colazione calda, anche se alcuni segnalano una varietà limitata, affollamento o una ricarica lenta dei cibi. Le camere sono generalmente spaziose e confortevoli, con angolo cottura, ma diverse recensioni citano rumore nei corridoi, occasionali problemi di manutenzione come l'aria condizionata o l'acqua calda, e rari casi di overbooking o declassamento. Nel complesso, aspettatevi un soggiorno accogliente adatto a eventi all'United Center o a visite mediche, con buoni servizi ma occasionali inconvenienti nel servizio o nella manutenzione.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

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Servizi

I servizi in loco includono un bar con giochi e una palestra ben attrezzata, oltre a un accesso sicuro con ascensore; il parcheggio è comodo ma limitato, stretto e a pagamento, e alcuni ospiti hanno notato orari di apertura del bar limitati e un menu ridotto.

Recensioni degli ospiti correlate

6

Jeff

10 set 2025

·

Soggiorno di 1 notte

Beautiful hotel. Nice rooms. Good breakfast. Bad parking setup. Foolish extra charge for outside parking. Horrible access into building after hours from parking lot. Had to walk around entire building outside at midnight to enter.

Beautiful hotel. Nice rooms. Good breakfast. Bad parking setup. Foolish extra charge for outside parking. Horrible access into building after hours from parking lot. Had to walk around entire building outside at midnight to enter.

10

Judith

27 set 2025

·

Soggiorno di 1 notte

This hotel is the home to the former Cook County Hospital. Its history and renovation makes it a very unique place to stay. There is a small museum that is open daily which documents its rich history.

This hotel is the home to the former Cook County Hospital. Its history and renovation makes it a very unique place to stay. There is a small museum that is open daily which documents its rich history.

10

Jonathan

25 ago 2025

·

Soggiorno di 1 notte

$30 per night for parking. New hotel, nice bar on second floor.

$30 per night for parking. New hotel, nice bar on second floor.

8

Antoinette

14 dic 2025

·

Soggiorno di 3 notti

The staff was super friendly, including the front desk, cleaning staff, and the bartender at the second-floor bar. The hotel is conveniently located to access the UIC West Campus or any of the numerous hospitals and clinics in the area. The room was super clean and reasonably roomy. In typical Chicago fashion, parking is super expensive. There are other hotels in the area that offer cheaper rates per night, provided you are willing to walk a few city blocks. I'm normally disappointed by a "free" hotel breakfast, but this one was really good. A variety of fresh, hot food and healthy options. The hotel lacks bell staff, which would be super helpful considering the parking situation. Additionally, the maintenance staff should be aware that people are sleeping and refrain from yelling at each other down the hallway. It is very disturbing. Other than that, this was a lovely hotel and I will likely stay again in the future.

The staff was super friendly, including the front desk, cleaning staff, and the bartender at the second-floor bar. The hotel is conveniently located to access the UIC West Campus or any of the numerous hospitals and clinics in the area. The room was super clean and reasonably roomy. In typical Chicago fashion, parking is super expensive. There are other hotels in the area that offer cheaper rates per night, provided you are willing to walk a few city blocks. I'm normally disappointed by a "free" hotel breakfast, but this one was really good. A variety of fresh, hot food and healthy options. The hotel lacks bell staff, which would be super helpful considering the parking situation. Additionally, the maintenance staff should be aware that people are sleeping and refrain from yelling at each other down the hallway. It is very disturbing. Other than that, this was a lovely hotel and I will likely stay again in the future.

8

Samantha

24 dic 2025

·

Soggiorno di 1 notte

Breakfast was fresh, room was clean and comfortable, had a pool table by the bar. We would definitely stay here again

Breakfast was fresh, room was clean and comfortable, had a pool table by the bar. We would definitely stay here again

8

marcia

1 nov 2025

·

Soggiorno di 4 notti

Very nice and clean. A restaurant or a bigger bar menu would be great.

Very nice and clean. A restaurant or a bigger bar menu would be great.

6

Kris

8 feb 2026

·

Soggiorno di 2 notti

Disappointed that the bar closed early both nights. Not only did they close but they did not allow us to play pool or the game, watch TV in that area. Made no sense since it was an open area.

Disappointed that the bar closed early both nights. Not only did they close but they did not allow us to play pool or the game, watch TV in that area. Made no sense since it was an open area.

10

Detrell

13 mar 2025

·

Soggiorno di 1 notte

The key pass for elevator

The key pass for elevator

10

Margaret Anne

18 set 2025

·

Soggiorno di 1 notte

The only complaint that we had was that the parking lot was so tight. The people that parked on either side of our vehicle were so close that we had to climb through the back to get to the drivers seat. I don’t know how they got out of their vehicles.

The only complaint that we had was that the parking lot was so tight. The people that parked on either side of our vehicle were so close that we had to climb through the back to get to the drivers seat. I don’t know how they got out of their vehicles.

10

Jean Paul

10 nov 2025

·

Soggiorno di 2 notti

Great looking historic building, good location, largest hallways of any hotel. Only thing I wish... the parking spots were a little wider. They are pretty skinny spots.

Great looking historic building, good location, largest hallways of any hotel. Only thing I wish... the parking spots were a little wider. They are pretty skinny spots.

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Pulizia

Molte recensioni descrivono camere e aree comuni molto pulite, ma il servizio di pulizia può essere incostante, con segnalazioni di servizi mancati e occasionali mancanze di pulizia (ad esempio, piatti sporchi, macchie o formiche).

Recensioni degli ospiti correlate

4

Grzegorz

24 ott 2025

·

Soggiorno di 4 notti

Pokoje w systemie Hotels wyglądają na bardzo czyste i zadbane. Niestety ich rzeczywisty stan jest dużo gorszy. Są nie sprzątane rzetelnie. Po trzech dniach próśb o dokładne posprzątanie dostaliśmy w końcu inny pokój który też musieliśmy sami posprzątać by zostać na ostatnie dwie noce. Na osłodę dostaliśmy voucher 30USD do baru - dwie szklanki wina.

Pokoje w systemie Hotels wyglądają na bardzo czyste i zadbane. Niestety ich rzeczywisty stan jest dużo gorszy. Są nie sprzątane rzetelnie. Po trzech dniach próśb o dokładne posprzątanie dostaliśmy w końcu inny pokój który też musieliśmy sami posprzątać by zostać na ostatnie dwie noce. Na osłodę dostaliśmy voucher 30USD do baru - dwie szklanki wina.

6

Julia

3 apr 2025

·

Soggiorno di 2 notti

Room was unclean there was toothpaste in the shower. A bottle of spray sticking out from under the couch, some sort of toy and candy wrappers as well. Also there was dirty/muddy looking hand print streaks on the inside of the bathroom door. Hairs stuck to the wall by the bathroom sink and around. Sticky spot on the counter/dining table. Reception staff was very pleasant though.

Room was unclean there was toothpaste in the shower. A bottle of spray sticking out from under the couch, some sort of toy and candy wrappers as well. Also there was dirty/muddy looking hand print streaks on the inside of the bathroom door. Hairs stuck to the wall by the bathroom sink and around. Sticky spot on the counter/dining table. Reception staff was very pleasant though.

6

Roschelle

16 nov 2025

·

Soggiorno di 2 notti

Staff members were nice and polite (front desk and kitchen). Hotel is in good location, close to United Center. Building has history and beautiful architecture. The only issue is housekeeping - two of the plates in the cupboard were grossly dirty (with dried orange sauce stain) and the pillow covers did not smell clean.

Staff members were nice and polite (front desk and kitchen). Hotel is in good location, close to United Center. Building has history and beautiful architecture. The only issue is housekeeping - two of the plates in the cupboard were grossly dirty (with dried orange sauce stain) and the pillow covers did not smell clean.

4

Blaine

25 giu 2025

·

Soggiorno di 1 notte

Room was dirty, huge brown stain on mattress under sheet, I had to clean the toilet before I could use it!

Room was dirty, huge brown stain on mattress under sheet, I had to clean the toilet before I could use it!

10

Martha

7 dic 2025

·

Soggiorno di 2 notti

Room was spotless

Room was spotless

6

Brenda Alyssia

21 lug 2025

·

Soggiorno di 1 notte

had ants in the room :/

had ants in the room :/

6

Kelly

17 set 2025

·

Soggiorno di 1 notte

Pretty nice hotel. Pretty good size rooms. Nice front desk staff. However they assured me they would have housekeeping clean our room and they did not. Coffee maker in room is broken.

Pretty nice hotel. Pretty good size rooms. Nice front desk staff. However they assured me they would have housekeeping clean our room and they did not. Coffee maker in room is broken.

4

Monica

23 giu 2025

·

Soggiorno di 1 notte

The hotel staff did not clean the room or change towels throughout stay although we had requested it

The hotel staff did not clean the room or change towels throughout stay although we had requested it

10

Lorraine

16 dic 2025

·

Soggiorno di 4 notti

The room was clean, the personnel was very kind and friendly, it was very clean in general and it was near by the train station which is very convenient

The room was clean, the personnel was very kind and friendly, it was very clean in general and it was near by the train station which is very convenient

10

LaJuan

17 dic 2025

·

Soggiorno di 3 notti

The room and the rest of the hotel was pristine and very well decorated. The room had a good deal of amenities (ie. Kitchenette with cookware) especially for the price, and a very nice shower. The hot breakfast buffet had a good variety of options and the staff was very friendly and helpful.

The room and the rest of the hotel was pristine and very well decorated. The room had a good deal of amenities (ie. Kitchenette with cookware) especially for the price, and a very nice shower. The hot breakfast buffet had a good variety of options and the staff was very friendly and helpful.

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Camere

Le camere sono spaziose, moderne e ben disposte, spesso con angolo cottura e letti comodi. Alcuni ospiti hanno riscontrato rumore nei corridoi o problemi di manutenzione (ad esempio, aria condizionata, frigoriferi o acqua calda intermittente).

Recensioni degli ospiti correlate

6

Deominic

6 nov 2025

·

Soggiorno di 6 notti

This was a great stay for the most part. The room was spacious and well designed. Everything needed in the kitchen was there, location was great, breakfast was amazing, the fitness center had everything you need, and parking, although limited if you return late at night, could not have been better. The staff were always friendly and accommodating and I could see myself staying here again. The reason I deducted the stars was because housekeepers and service people slammed the doors all day on most of my 7 night stay. I’m sure it wasn’t intentional, but I shouldn’t have been the first customer to let them know that walking into a door and letting it slam behind you is loud for everyone else - and they did it constantly. It eased up after I told the customer service person at the front desk, but not entirely, and one morning, I caught them doing it and told them myself. The other issue was that there are no doorman, so when I needed a cart to get all of my luggage down to my truck, no one knew where they were and no one came to help, so I had to figure it out…by myself. I’m not used to that from a hotel. The top floor is layed out a bit weird with a lot of wasted space, but again, overall a good stay and I would highly recommend.

This was a great stay for the most part. The room was spacious and well designed. Everything needed in the kitchen was there, location was great, breakfast was amazing, the fitness center had everything you need, and parking, although limited if you return late at night, could not have been better. The staff were always friendly and accommodating and I could see myself staying here again. The reason I deducted the stars was because housekeepers and service people slammed the doors all day on most of my 7 night stay. I’m sure it wasn’t intentional, but I shouldn’t have been the first customer to let them know that walking into a door and letting it slam behind you is loud for everyone else - and they did it constantly. It eased up after I told the customer service person at the front desk, but not entirely, and one morning, I caught them doing it and told them myself. The other issue was that there are no doorman, so when I needed a cart to get all of my luggage down to my truck, no one knew where they were and no one came to help, so I had to figure it out…by myself. I’m not used to that from a hotel. The top floor is layed out a bit weird with a lot of wasted space, but again, overall a good stay and I would highly recommend.

6

Aykut

25 nov 2025

·

Soggiorno di 2 notti

The room had only one small round window that was starting at 5 feet high. You can not see anything. It was like staying in a basement. Even though I book a suite and the front desk said they were giving me a better room, that is what I got and there was no warning. I arrived at 3 pm. My room was not ready. They also gave someone else’s room to the person who was checkin in just before me. Then they were trying to track him down.

The room had only one small round window that was starting at 5 feet high. You can not see anything. It was like staying in a basement. Even though I book a suite and the front desk said they were giving me a better room, that is what I got and there was no warning. I arrived at 3 pm. My room was not ready. They also gave someone else’s room to the person who was checkin in just before me. Then they were trying to track him down.

10

Kelly

1 apr 2025

·

Soggiorno di 1 notte

This was a pleasant surprise. The room was a really clean little suite with small kitchenette. An old hospital, really cool place.

This was a pleasant surprise. The room was a really clean little suite with small kitchenette. An old hospital, really cool place.

10

Seth

26 gen 2026

·

Soggiorno di 4 notti

Huge clean room with a full kitchen and glass shower.

Huge clean room with a full kitchen and glass shower.

10

Adrian

17 ago 2025

·

Soggiorno di 1 notte

Great view of the United Center. Very walkable to the event. Great room set up and easy check-in!

Great view of the United Center. Very walkable to the event. Great room set up and easy check-in!

10

Isabel

17 nov 2025

·

Soggiorno di 1 notte

Staff was very nice and professional! Many amenities and food was great, great location, and good room size. Parking can be confusing, and limited but overall good stay 8.5/10.

Staff was very nice and professional! Many amenities and food was great, great location, and good room size. Parking can be confusing, and limited but overall good stay 8.5/10.

8

Margaret

14 set 2025

·

Soggiorno di 2 notti

Everything was good, but the bed was much too soft. As someone who likes a firm mattress, I got 1/2 my normal sleep

Everything was good, but the bed was much too soft. As someone who likes a firm mattress, I got 1/2 my normal sleep

8

Joseph

2 nov 2025

·

Soggiorno di 1 notte

Good for a quick one night stay. Rooms are not sound proof and we heard quite a bit of hallway noise.

Good for a quick one night stay. Rooms are not sound proof and we heard quite a bit of hallway noise.

6

Aaron

9 lug 2025

·

Soggiorno di 1 notte

The property is quite nice and I like to see creative use of a property that was once something else. That said, the high ceilings combined with the flooring and the VERY heavy doors on the rooms leads to sound carrying up and down the hall very easily and loudly. You can hear people in and out of their rooms at all times, and though I was a fair distance from the ice machine, it sounded as though it was right outside my room. I wasn’t overly impressed with the in-room coffee situation either. My one coffee cup was dirty, and there was one regular coffee and three decaf selections. The sugar and creamer packages were old (the creamer came out in clumps) and one had already been opened.

The property is quite nice and I like to see creative use of a property that was once something else. That said, the high ceilings combined with the flooring and the VERY heavy doors on the rooms leads to sound carrying up and down the hall very easily and loudly. You can hear people in and out of their rooms at all times, and though I was a fair distance from the ice machine, it sounded as though it was right outside my room. I wasn’t overly impressed with the in-room coffee situation either. My one coffee cup was dirty, and there was one regular coffee and three decaf selections. The sugar and creamer packages were old (the creamer came out in clumps) and one had already been opened.

10

Robin

14 nov 2025

·

Soggiorno di 1 notte

Room was very nice with a complete kitchen

Room was very nice with a complete kitchen

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Servizio

Il personale è ampiamente elogiato per la sua cordialità, accoglienza e disponibilità. Tuttavia, alcuni ospiti hanno segnalato check-in lenti o gestiti male, overbooking/declassamento o un follow-up irregolare alle richieste.

Recensioni degli ospiti correlate

6

Deominic

6 nov 2025

·

Soggiorno di 6 notti

This was a great stay for the most part. The room was spacious and well designed. Everything needed in the kitchen was there, location was great, breakfast was amazing, the fitness center had everything you need, and parking, although limited if you return late at night, could not have been better. The staff were always friendly and accommodating and I could see myself staying here again. The reason I deducted the stars was because housekeepers and service people slammed the doors all day on most of my 7 night stay. I’m sure it wasn’t intentional, but I shouldn’t have been the first customer to let them know that walking into a door and letting it slam behind you is loud for everyone else - and they did it constantly. It eased up after I told the customer service person at the front desk, but not entirely, and one morning, I caught them doing it and told them myself. The other issue was that there are no doorman, so when I needed a cart to get all of my luggage down to my truck, no one knew where they were and no one came to help, so I had to figure it out…by myself. I’m not used to that from a hotel. The top floor is layed out a bit weird with a lot of wasted space, but again, overall a good stay and I would highly recommend.

This was a great stay for the most part. The room was spacious and well designed. Everything needed in the kitchen was there, location was great, breakfast was amazing, the fitness center had everything you need, and parking, although limited if you return late at night, could not have been better. The staff were always friendly and accommodating and I could see myself staying here again. The reason I deducted the stars was because housekeepers and service people slammed the doors all day on most of my 7 night stay. I’m sure it wasn’t intentional, but I shouldn’t have been the first customer to let them know that walking into a door and letting it slam behind you is loud for everyone else - and they did it constantly. It eased up after I told the customer service person at the front desk, but not entirely, and one morning, I caught them doing it and told them myself. The other issue was that there are no doorman, so when I needed a cart to get all of my luggage down to my truck, no one knew where they were and no one came to help, so I had to figure it out…by myself. I’m not used to that from a hotel. The top floor is layed out a bit weird with a lot of wasted space, but again, overall a good stay and I would highly recommend.

10

Derek

28 set 2025

·

Soggiorno di 3 notti

Very nice stay. Only negative was when checking in our room wasn't ready and we were told we would get a text when it was. We checked our bags at the desk and left to see the city and never got any notice our room was ready. When we got back to hotel around midnight after a concert we had to finish checking in. Turns out the person hadn't checked us in but only held a room for us. If the room had been ready earlier we would have stopped back in to finish check in as opposed to doing it late at night when we're were tired etc.

Very nice stay. Only negative was when checking in our room wasn't ready and we were told we would get a text when it was. We checked our bags at the desk and left to see the city and never got any notice our room was ready. When we got back to hotel around midnight after a concert we had to finish checking in. Turns out the person hadn't checked us in but only held a room for us. If the room had been ready earlier we would have stopped back in to finish check in as opposed to doing it late at night when we're were tired etc.

10

Silvia

28 set 2025

·

Soggiorno di 1 notte

Staff were amazing! Super helpful, and friendly. Shout of to Mireya for making us feel welcome.

Staff were amazing! Super helpful, and friendly. Shout of to Mireya for making us feel welcome.

8

Rebecca

25 ago 2025

·

Soggiorno di 1 notte

Lost reservation second night

Lost reservation second night

10

Melissa

19 set 2025

·

Soggiorno di 1 notte

I always stay at the Hyatt in downtown Chicago whenever I’m in town for concerts at the United Center—or really anytime I visit the city. The customer service is consistently excellent, with staff who are friendly, attentive, and make everything easy. The location can’t be beat; getting to the United Center is quick and stress-free. I’ve tried other places, but none compare. This hotel has become my go-to in Chicago, and I highly recommend it.

I always stay at the Hyatt in downtown Chicago whenever I’m in town for concerts at the United Center—or really anytime I visit the city. The customer service is consistently excellent, with staff who are friendly, attentive, and make everything easy. The location can’t be beat; getting to the United Center is quick and stress-free. I’ve tried other places, but none compare. This hotel has become my go-to in Chicago, and I highly recommend it.

10

william

28 nov 2025

·

Soggiorno di 4 notti

This is by far one of the nicest hotels I have ever stayed in. It is beautiful, very clean, and staff are very helpful, especially Mariah at the front desk.

This is by far one of the nicest hotels I have ever stayed in. It is beautiful, very clean, and staff are very helpful, especially Mariah at the front desk.

10

Dea

4 dic 2025

·

Soggiorno di 1 notte

The gentleman who checked us in was extremely pleasant and helpful!

The gentleman who checked us in was extremely pleasant and helpful!

10

Robyn

5 apr 2025

·

Soggiorno di 7 notti

Staff was amazing and went above and beyond. Our favorite was DJ for he made sure we received the right room and was satisfied.

Staff was amazing and went above and beyond. Our favorite was DJ for he made sure we received the right room and was satisfied.

2

Roxanne

30 giu 2025

·

Soggiorno di 1 notte

I waited FOREVER (over 5 hours) for my room to be available and had to demand for a MANAGER to get it. No one offered me water!!! I watched other guests being offered right before my eyes…Lovely. I would highly NOT recommend this hotel. Poor customer service from staff (maybe that’s why they don’t wear name tags!) and quality was not great for a highly rated hotel. Don’t let the good reviews fool you!!!

I waited FOREVER (over 5 hours) for my room to be available and had to demand for a MANAGER to get it. No one offered me water!!! I watched other guests being offered right before my eyes…Lovely. I would highly NOT recommend this hotel. Poor customer service from staff (maybe that’s why they don’t wear name tags!) and quality was not great for a highly rated hotel. Don’t let the good reviews fool you!!!

10

Krista

1 gen 2026

·

Soggiorno di 2 notti

Steven and everyone at the front desk was extremely kind and attentive and gave great advice about where to go, park, get to the L, etc.

Steven and everyone at the front desk was extremely kind and attentive and gave great advice about where to go, park, get to the L, etc.

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Posizione

Ottimo per eventi all'United Center e per accedere a Rush, UIC e ai mezzi pubblici (linee Blue/Pink). Molti hanno trovato la zona sicura e tranquilla, anche se alcuni si sono sentiti a disagio a camminare di notte o hanno notato pochi ristoranti nelle vicinanze.

Recensioni degli ospiti correlate

10

sara

3 ott 2025

·

Soggiorno di 1 notte

We stayed here to attend a concert at the United Center. It was very comfortable and the staff was great.

We stayed here to attend a concert at the United Center. It was very comfortable and the staff was great.

8

Antoinette

14 dic 2025

·

Soggiorno di 3 notti

The staff was super friendly, including the front desk, cleaning staff, and the bartender at the second-floor bar. The hotel is conveniently located to access the UIC West Campus or any of the numerous hospitals and clinics in the area. The room was super clean and reasonably roomy. In typical Chicago fashion, parking is super expensive. There are other hotels in the area that offer cheaper rates per night, provided you are willing to walk a few city blocks. I'm normally disappointed by a "free" hotel breakfast, but this one was really good. A variety of fresh, hot food and healthy options. The hotel lacks bell staff, which would be super helpful considering the parking situation. Additionally, the maintenance staff should be aware that people are sleeping and refrain from yelling at each other down the hallway. It is very disturbing. Other than that, this was a lovely hotel and I will likely stay again in the future.

The staff was super friendly, including the front desk, cleaning staff, and the bartender at the second-floor bar. The hotel is conveniently located to access the UIC West Campus or any of the numerous hospitals and clinics in the area. The room was super clean and reasonably roomy. In typical Chicago fashion, parking is super expensive. There are other hotels in the area that offer cheaper rates per night, provided you are willing to walk a few city blocks. I'm normally disappointed by a "free" hotel breakfast, but this one was really good. A variety of fresh, hot food and healthy options. The hotel lacks bell staff, which would be super helpful considering the parking situation. Additionally, the maintenance staff should be aware that people are sleeping and refrain from yelling at each other down the hallway. It is very disturbing. Other than that, this was a lovely hotel and I will likely stay again in the future.

2

Adam

15 set 2025

·

Soggiorno di 1 notte

Had a reservation here, but the area was not great. We parked in front of the hotel and decided not to even get out of the car. The inside might be amazing. We had an event at the United Center, which is very close, but would not have made the walk, especially at night. Chose a nicer area instead.

Had a reservation here, but the area was not great. We parked in front of the hotel and decided not to even get out of the car. The inside might be amazing. We had an event at the United Center, which is very close, but would not have made the walk, especially at night. Chose a nicer area instead.

10

Alberto

14 dic 2025

·

Soggiorno di 2 notti

Impressive location, great staff, super clean and modern and the best breakfast out of all the Hyatt House, Home and Hotels I’ve ever been. Expensive parking

Impressive location, great staff, super clean and modern and the best breakfast out of all the Hyatt House, Home and Hotels I’ve ever been. Expensive parking

8

Paul

18 set 2025

·

Soggiorno di 2 notti

Nice access to United center and trains. Excellent parking. Not many close restaurants.

Nice access to United center and trains. Excellent parking. Not many close restaurants.

10

Karina

10 nov 2025

·

Soggiorno di 3 notti

Friendly staff, easy check in. Great connection to subway lines.

Friendly staff, easy check in. Great connection to subway lines.

8

Beth

19 set 2025

·

Soggiorno di 1 notte

Please be careful kind of a sketchy area to walk to the United center

Please be careful kind of a sketchy area to walk to the United center

10

Martina

14 dic 2025

·

Soggiorno di 3 notti

Great location for accessing downtown, convenient parking, quiet at night.

Great location for accessing downtown, convenient parking, quiet at night.

10

Tanya

15 nov 2025

·

Soggiorno di 1 notte

Great location to united center

Great location to united center

10

Sarah

4 gen 2026

·

Soggiorno di 1 notte

So close to the united center, nice clean room. Great breakfast. Friendly staff .

So close to the united center, nice clean room. Great breakfast. Friendly staff .

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Ristorazione

La qualità della colazione è spesso valutata come molto buona, con opzioni calde, ma alcuni l'hanno trovata insipida, limitata, affollata o lenta da rifornire; il cibo e gli orari del bar sono limitati.

Recensioni degli ospiti correlate

8

Sandy

28 dic 2025

·

Soggiorno di 1 notte

The room was nice and clean. The shower drain was loud and someone had set the clock alarm to go off at 8 a.m. The breakfast was a little bland and it would have been nice to have bacon as an option.

The room was nice and clean. The shower drain was loud and someone had set the clock alarm to go off at 8 a.m. The breakfast was a little bland and it would have been nice to have bacon as an option.

4

Shaline Gowda

9 ott 2025

·

Soggiorno di 4 notti

Breakfast has limited option. No counters for fresh food Canned juice, No omlette Bar and grill has very limited options

Breakfast has limited option. No counters for fresh food Canned juice, No omlette Bar and grill has very limited options

8

Barun Bikash

7 dic 2025

·

Soggiorno di 5 notti

Clean room, good breakfast, helpful stuff etc

Clean room, good breakfast, helpful stuff etc

10

Namita

26 dic 2025

·

Soggiorno di 3 notti

Breakfast was mediocre

Breakfast was mediocre

8

Allen

5 ott 2025

·

Soggiorno di 1 notte

The room was very nice, just got downgraded because they didnt have the origional room available due to overbooking and got us a blow up mattress that wouldnt stay aired up.

The room was very nice, just got downgraded because they didnt have the origional room available due to overbooking and got us a blow up mattress that wouldnt stay aired up.

10

Alberto

14 dic 2025

·

Soggiorno di 2 notti

Impressive location, great staff, super clean and modern and the best breakfast out of all the Hyatt House, Home and Hotels I’ve ever been. Expensive parking

Impressive location, great staff, super clean and modern and the best breakfast out of all the Hyatt House, Home and Hotels I’ve ever been. Expensive parking

10

Cynthia

7 set 2025

·

Soggiorno di 1 notte

Breakfast if top rated. Something to eat for everyone in your family. Food is fantastic plus real food in today's world. Love this hotel!

Breakfast if top rated. Something to eat for everyone in your family. Food is fantastic plus real food in today's world. Love this hotel!

8

Ilyda

17 ott 2025

·

Soggiorno di 7 notti

I had a 7 night stay, my 1st time in Chicago. Lobby was well-maintained, Asian gentleman at the reception was friendly & professional. Room was spacious & well-equipped but kitchen countertop was dirty & I had to clean it myself. Wish there were water dispensers/bottled water provided though. Breakfast was below average, spread was limited & food wasn't great quality. Gym was fantastic. Location was pretty quiet and safe, about 30 mins from city centre, 3-5 mins walk from the nearest metro. Overall had a comfortable stay but probably wouldn't stay again.

I had a 7 night stay, my 1st time in Chicago. Lobby was well-maintained, Asian gentleman at the reception was friendly & professional. Room was spacious & well-equipped but kitchen countertop was dirty & I had to clean it myself. Wish there were water dispensers/bottled water provided though. Breakfast was below average, spread was limited & food wasn't great quality. Gym was fantastic. Location was pretty quiet and safe, about 30 mins from city centre, 3-5 mins walk from the nearest metro. Overall had a comfortable stay but probably wouldn't stay again.

10

David

20 ott 2025

·

Soggiorno di 7 notti

Breakfast options were good, however the room was often very crowded and they didn't open the overflow room soon enough. The reception staff were very friendly and attentive. Our room (528) was great but it would benefit from having some hooks - there was nowhere to hang bath towels

Breakfast options were good, however the room was often very crowded and they didn't open the overflow room soon enough. The reception staff were very friendly and attentive. Our room (528) was great but it would benefit from having some hooks - there was nowhere to hang bath towels

10

Sarah

4 gen 2026

·

Soggiorno di 1 notte

So close to the united center, nice clean room. Great breakfast. Friendly staff .

So close to the united center, nice clean room. Great breakfast. Friendly staff .

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10

Beatriz

2 settimane fa

·

Soggiorno di 7 notti

Tudo ótimo, voltaria sem pensar duas vezes

Tudo ótimo, voltaria sem pensar duas vezes

8

Monica

4 settimane fa

·

Soggiorno di 2 notti

Perfect location. Mostly friendly staff. Staff was able to combine two reservations to avoid us having to move rooms which was a huge relief. Felt as though the room just had a quick wipe down prior to our arrival as some areas just seemed a little dirty, however, not terrible. Would be willing to stay here again.

Perfect location. Mostly friendly staff. Staff was able to combine two reservations to avoid us having to move rooms which was a huge relief. Felt as though the room just had a quick wipe down prior to our arrival as some areas just seemed a little dirty, however, not terrible. Would be willing to stay here again.

10

Carolyn

4 settimane fa

·

Soggiorno di 2 notti

We were here for the duration of a hospital procedure and found everything about this hotel ldeal. Walking distance to the hospital and two train lines to get into the city center. The room had a kitchenette that worked out well for us needing a quick meal in off hours. The complimentary breakfast had a good variety of items to choose from. Bed was very comfortable. The bar drinks and food were also good.

We were here for the duration of a hospital procedure and found everything about this hotel ldeal. Walking distance to the hospital and two train lines to get into the city center. The room had a kitchenette that worked out well for us needing a quick meal in off hours. The complimentary breakfast had a good variety of items to choose from. Bed was very comfortable. The bar drinks and food were also good.

6

Maria

5 settimane fa

·

Soggiorno di 3 notti

the room was clean but the showers seemed weak & need more water from the shower

the room was clean but the showers seemed weak & need more water from the shower

10

Catalina

26 ago 2026

·

Soggiorno di 7 notti

Everything was great. The only thing I would suggest is making the breakfast a bit more international. The current options feel very American, so having some more universal choices, such as warm eggs, would be a nice addition. Overall, we had a great stay!

Everything was great. The only thing I would suggest is making the breakfast a bit more international. The current options feel very American, so having some more universal choices, such as warm eggs, would be a nice addition. Overall, we had a great stay!

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