Name: Clayton Hotel Birmingham
Address: Albert St, Birmingham, Condado de Midlands Occidentales, GB
Price range: 85 US$–371 US$ per night
Rating: 8.43

Opiniones de los huéspedes

En el Clayton Hotel Birmingham, los viajeros elogian constantemente su ubicación céntrica, cerca de Bullring y las estaciones de tren, sus habitaciones modernas y cómodas, y la amabilidad del personal.

Sin embargo, también señalan problemas recurrentes con el control de temperatura en las habitaciones y complicaciones de acceso debido a las extensas obras de construcción en las inmediaciones.

El desayuno suele destacarse como bueno y con mucha variedad, aunque la calidad y el horario de apertura del bar y el restaurante reciben opiniones mixtas. La limpieza varía desde impecable hasta habitaciones ocasionalmente manchadas o con poco mantenimiento, y algunos huéspedes informan de ruido a través de las puertas o entre habitaciones contiguas. Puede esperar una base conveniente en la ciudad con una buena relación calidad-precio cuando todo funciona correctamente, pero es recomendable verificar el aparcamiento y la temperatura de la habitación al llegar.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

No hay aparcamiento en el hotel; los huéspedes utilizan aparcamientos cercanos y las obras de HS2 a menudo dificultan el acceso y la parada. Se agradecen las zonas de bar y eventos, pero los horarios de apertura del bar, el servicio y el pequeño gimnasio (sin cinta de correr) son objeto de críticas.

Reseñas de huéspedes relacionadas

8

Matt

3 jun 2023

·

Se alojó 1 noche

Nice hotel. Good breakfast. Bar shuts at 11 which is odd for a nice hotel. Checkout took a while as only one person on. Hotel overall nice and room good and clean.

6

Ashley

16 abr 2024

·

Se alojó 1 noche

I arrived expecting there to be on site parking as advertised, and was quite surprised to see none available. I checked their website and discovered that they have a parking arrangement with a local Selfridge's car park to offer a £2 discount. I drive to this car park, expecting it to be 4 mins walk away as advertised. It takes me 15 minutes to drive there thanks to the HS2 roadworks, and then when I arrive neither of the two barriers are working so I can't get in. I then spend the next 10 minutes driving around the streets looking for a random parking spot that doesn't look like it comes with guaranteed vandalism (graffiti and trash everywhere). Finally once I'm parked it's a 15 minute walk with my luggage. Needless to say this poor introduction completely ruined my experience and so I will not be staying again.

8

Jodie

30 mar 2024

·

Se alojó 1 noche

Was told on answer machine and over the phone by staff to park in selfridges car park. Parked, carried suitcases and bags to the hotel, checked in to be told they wouldn’t recommend parking in that car park as it shut at Midnight. This was at 6:30pm. We checked in, went to our room and walked back to the car. We spent £5.80 getting that car out and then it took us 30mins searching online for another car park and that took 30mins to drive there. By the time we got back it was 9:30pm. This spoilt our experience. It we were told about the car park when called earlier in the day, it wouldn’t had been an issue but spent most of our only night in Birmingham sorting the car out

10

John

15 ene 2025

·

Se alojó 1 noche

Great service. Very good location for the Bullring and centre of Birmingham with a wide variety of restaurants close by. I booked this for a meeting and the events service was brilliant. Brakfast and lunch were nice and full refreshments provided throughout the day. Would book here again.

8

MRS A L

28 mar 2025

·

Se alojó 1 noche

A good stay in a family room to attend theatre last night. Good breakfast. Reasonable bar prices given it’s a hotel. Polite staff. Lots of building work outside hotel, due to tram/ train terminal development, you can’t hear it.

6

Rachael

10 ene 2025

·

Se alojó 1 noche

Hotel is advertised with parking available. this isn't the case. Hotel was lovely and room well equipped. Bed really comfy. Bar area lacks atmosphere but food was OK - albeit a little expensive. Breakfast was awful. I'm not a buffet person. Decided against the cooked options as the bacon looked like it had been incinerated and fried eggs were hard. Attempted scrambled egg but was rubbery and tasteless. Coffee was dreadful

10

Petr

2 jun 2024

·

Se alojó 3 noches

Amazing hotel right next door to the New Street station & Bullring. Great breakfast & there’s also a gym which is a huge plus.

4

I

21 dic 2024

·

Se alojó 1 noche

This hotel does not have onsite parking as advertised. The closest parking is a long walk away!

4

Srikanth

22 feb 2024

·

Se alojó 1 noche

Early morning fire Alarm issues, no spot to park & drop off, drainage issues in the shower. A forgetful stay.

10

Colin

14 dic 2024

·

Se alojó 1 noche

The hotel was very nice inside and rooms were clean and nicely decorated. Staff were friendly and helpful. One small critique, no treadmill in gymn

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Muchos huéspedes encontraron las habitaciones y las zonas comunes limpias, pero varias reseñas mencionan ropa de cama manchada, alfombras o toallas sucias, polvo y olores ocasionales o a humo. La calidad del servicio de limpieza parece inconsistente entre estancias.

Reseñas de huéspedes relacionadas

10

Liam

31 may 2025

·

Se alojó 1 noche

Comfortable and very clean

10

bryan

29 jul 2023

·

Se alojó 2 noches

We usually request a specific room. On this occassion we noticed what looked like dryed vomit on the wall by the main door, do the cleaners walk around with closed eyes!. So much dust on the top of the very high headboard, this has not been dusted for a very long time, again not conducive to good health for your guests... Also the entrance door looks like it has been forced open at some stage. Apart from seeing the damaged wood, the door does not close or lock properly. Most concerning for any guest. I did inform reception about all of these issues on leaving. Apart from these disapointing concerns, the entire staff, reception, bar, restaurant are all marvellous, smiling happy, helpful people. Incidentially the Guinness at the Clayton is probably one of the best pints in Birmingham. I can see that photographs would have been useful to you, shame i didn't think to take any.

10

Zara

1 sept 2024

·

Se alojó 2 noches

When i arrived my room unfortunately had a dirty razor blade and ribbish left on the bathroom side. When i asked the staff to come and clean they moved me rooms for piece of mind. The staff were so friendly and polite. Honestly thank you for a lovemy stay

2

Clair

19 mar 2023

·

Se alojó 1 noche

Very underwhelming, bar and dining room, reception area and room hallways dirty. No toiletries provided in room. No towels in bathroom, found them in the wardrobe.

4

Tahira

15 feb 2025

·

Se alojó 1 noche

Comfortable sleep, lovely shower and decent room. Sadly bed sheets had blood stains on it upon arrival which hadn't been looked at by cleaning team properly. AC was very noisy throughout the night. Towels smelt funky, hairdryer wouldn’t work properly. Room phone was not working either when trying to ring for room service so overall, the stay was a disappointment.

6

Camika

3 ago 2025

·

Se alojó 2 noches

The hotel as a whole was good but the room we stayed in could have done with a deep clean. The curtain was dirty and had a stain, the throw on the bed needed washing as they were aslo dirty. The carpets could have done with a shampoo as there were marks all over. One of the towels looked like they had been used. The staff were very helpful throughout the stay.

4

Zubayda

16 abr 2025

·

Se alojó 1 noche

The hotel was dirty the floor and walls had stains. The towels also had stains, we complained and recieved new towels which also had stains. We mentioned it the the staff and was told to leave a review about this. The breakfast was nice and the dining area but the hygiene in the room was just so poor.

4

Royston

18 dic 2023

·

Se alojó 1 noche

This should be a lovely hotel. Here's what I found... I stayed there while on business. I arrived at around 8:30pm after a long day. I immediately ate in the restaurant/bar, which was good. Now, the room was "grubby", with stains on the carpet and curtains. The phone in the room did not work and when I picked it up to see if it was plugged in, it was all sticky underneath. There was no WiFi, and as the phone didn't work, I had to run down to reception several times. The staff were pleasant but had no clue about the WiFi, so I couldn't catch up on emails. The bathroom was well appointed, however, the door is cheap laminate and all rotted at the bottom from steam or water from the shower. The bed was clean and comfortable. The following morning I had a "rubbery" English breakfast. The waiter then brought me the bill, although I had paid for breakfast. While it was passable, I would not stay here again.

4

N

18 sept 2025

·

Se alojó 1 noche

Still being built - not sure why they sold me the room... power tools being used in the room next to me early in the morning - building materials and tools outside my room - filthy carpet - weird for a new hotel?

10

Tanveer

10 oct 2025

·

Se alojó 1 noche

Room was spotless, so clean, and so spacious and restaurant was well maintained!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones suelen ser modernas, espaciosas y cómodas, pero se informan repetidamente fallos en el control de temperatura (sobrecalentamiento o frío). Algunos huéspedes mencionan ruido a través de las puertas o entre habitaciones contiguas y problemas de mantenimiento ocasionales, como duchas débiles o problemas con el televisor.

Reseñas de huéspedes relacionadas

8

John

24 jun 2025

·

Se alojó 1 noche

We were in Birmingham to see Guns N Roses. The hotel was very convenient for the venue and for eating out etc.The only problem was that the air conditioning in the room didn't work which madeit avery uncomfortable nights sleep - but for this I would recommend this hotel without reservation. I really dislike being hot so maybe I am being too harsh.

6

Sukhchaman

21 feb 2025

·

Se alojó 1 noche

Air con not working and noisy electrics throughout the night. If you want to sleep, don’t stay here.

8

Paul

8 feb 2025

·

Se alojó 2 noches

It was a pleasant stay. For the most part, staff were friendly and helpful. But only 1 bar person who disappeared from time to time, which made getting served a little challenging. No heating in the rooms, but a blow heater was provided, which isn’t ideal for me medically, so, no heating in my room at all.p (January stay) and the desk socket not working. Buffet breakfast was very good. We were a small group of 4 rooms.

10

David

24 mar 2025

·

Se alojó 1 noche

All good, but room very stuffy and aircon wasn't working

10

Steven

16 jul 2024

·

Se alojó 1 noche

Great hotel with spacious and comfortable room. Modern decoration, comfortable bed and pillows. Only minor issue was that some of the chanels on the TV were unwatchable as the signal was so bad. This is unfortunately common in many hotels not just this one. The problem was reported on checkout though. Food at breakfast was good with a decent choice at the buffet. Staff were pleasant and helpful although checking took a while as there was a fairly large party that arrived just before I did, luck of the draw I guess!

6

Tim

25 oct 2024

·

Se alojó 1 noche

Very smart hotel with a nice vibe, however couldn't get the room warm and the shower was a waste of time - just a feeble dribble. After speaking to other guests also on the 7th floor it's clear there's a water pressure problem that hasn't been addressed

10

Emerald rose

21 oct 2024

·

Se alojó 1 noche

The room is spacious and clean. There is no sound proofing I think because you can hear every door closing from other room and people talking in the hallway.

10

Paul

18 mar 2025

·

Se alojó 1 noche

Always a great stay at the Clayton. Nicely decorated, great comfortable and spacious rooms.

4

Nathan

1 nov 2025

·

Se alojó 1 noche

Haven't stayed in a hotel before where you could so clearly hear every word the people next door were saying. I think our room had an adjoining door and the guests next to us were awake all night talking and seemed to moving things around which was rattling the door constantly waking us up and making us feel uncomfortable. I understand people are free to do whatever they want in hotels it's more than it felt like they normally use had any privacy.

6

Khalid

8 ago 2025

·

Se alojó 4 noches

Great stay overall. Staff were friendly and helpful. Restaurant fish and chips were more like fish and yukas, so they should advertise that on the menu better. Room was clean but the shower had only half a screen door so that was odd. The room had a large wall but small window so it was dark mostly. The beds were also at an odd angle so it was hard to get in between them. The main issue was all the construction happening outside the hotel that made it impossible to park your car for drop and pick up and to access the hotel. And the car park thru recommend was more than t in away, recommend the Moore street on ethanghry don’t tell you about but its closer

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

Muchos miembros del personal son elogiados por su amabilidad, ayuda y capacidad de respuesta, con una excelente capacidad para resolver problemas. Sin embargo, varios huéspedes informan de un check-in lento, un mal seguimiento, interacciones secas y falta de flexibilidad con los problemas o los reembolsos.

Reseñas de huéspedes relacionadas

6

Malcolm

13 dic 2022

·

Se alojó 1 noche

This is a good hotel property but it felt like it was being run without staff. Reception was rarely staffed, and when I walked through the bar it was un manned with customers waiting. Those I encountered were friendly and helpful but they were lacking. In particular “in room dining” required me to go to the restaurant to collect an oversized tray which I then had to carry and not drop while operating the lift, getting through card operated security doors on the 7th floor, unlocking my room and activating the lights with my key card.

10

Steve

3 jun 2025

·

Se alojó 1 noche

A really nice city hotel. The room was clean, comfortable and well appointed. All the staff I met were friendly and accommodating. A special meeting for Leila on reception for her kind and welcoming smile. Next time I visit Birmingham, I will choose the Clayton.

8

Ana

28 jul 2025

·

Se alojó 2 noches

Room was fine but I messaged the hotel twice after leaving regarding an item that would have been forgotten in my room and unfortunately they did not reply. Otherwise location is good, although a little bit of hassle woth the ongoing works around.

8

JULIE

6 nov 2025

·

Se alojó 3 noches

Modern and contemporary. Room was very clean. Service in the restaurant was great. The young receptionist who checked me out: terrible. No greeting. I gave a greeting. Didn’t get one in return. I gave her my key card and asked for a copy of the Invoice. She didn’t say anything. A simple ‘yes’ would have been enough. Instead she said nothing. Printed it out and handed it to me. She didn’t say thank you or goodbye. She didn’t speak for the entire interaction. Shocking. Other than that it was great. I wish I had personally given her some feedback. entire interaction. Terrible.

6

Vicci

10 mar 2024

·

Se alojó 2 noches

Pleasant enough hotel and good location but service lacking - a lot of reception staff who don’t want to notice there are people waiting. Booking was for two nights but after the first day I received a phone call asking why luggage was still in the room. Eventually the person on the phone realised they were wrong, made some excuse of it being on two bookings (it definitely wasn’t!) and sort of apologised but they really should have checked properly before ringing with their accusations. Room good size and really clean but personally didn’t find bed especially comfortable. Quiet enough though and well located with a nice bar

6

Amit

26 mar 2025

·

Se alojó 1 noche

Good location but reception staff seem uninterested at serving guests and no mention was made of the VIP amenity available with this hotel

10

Rachael

26 jul 2024

·

Se alojó 2 noches

Another fantastic stay for us, definitely our go to hotel in Birmingham!

10

Gerald

31 jul 2023

·

Se alojó 2 noches

I had a medical emergency in this hotel. The staff on duty performed exceptionally and professionally in summoning an ambulance and providing comfort and support until it arrived.

2

COLIN

8 abr 2025

·

Se alojó 1 noche

Booked to stay one night. Arrived at 1805 and checked in. At 1945 we received a message that there had been a medical emergency - we had to return home. We checked out at 2000 ... less than 2 hours after arriving. We did not consume anything; we made no mess and created no work for the hotel cleaners. We had pre-paid for two breakfasts, which we clearly would not consume. Despite our situation, the hotel enforced their rules and would not entertain any kind of refund. I fully understand their rules; however, some flexibility and common sense ought to prevail when events overtake the best made plans. We won't go anywhere near this hotel again - we expect better customer service than this.

8

Saveena

31 jul 2024

·

Se alojó 2 noches

Daniel - Duty manager fantastic and credit to the hotel solved issues immediately with resolutions

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Ubicación

Muy céntrico, cerca de Bullring y las estaciones de New Street o Moor Street. Las extensas obras de construcción en las inmediaciones suelen complicar el acceso, el aparcamiento y la señalización, y algunos huéspedes mencionan ruido o un entorno callejero menos agradable en ocasiones.

Reseñas de huéspedes relacionadas

10

Priya

20 oct 2024

·

Se alojó 1 noche

The hotel is lovely as was our room. The room was spacious and clean. There was plenty of choice at breakfast the next morning. There is work going on in front of the hotel but as we stayed on Saturday night there wasn't actually anyone working there so there was no noise from it. The hotel is walking distance to the shops and restaurants in the city centre. We have stayed here previously and would stay again. Very good value for money.

10

Katie

29 ago 2023

·

Se alojó 1 noche

Very pleasantly surprised by Clayton Hotel. It’s so close to Moor Street Station ( approx 4 min walk). Lovely decor and fittings. Loved additional feature of built-in Bluetooth speaker in bathroom. Staff were fabulous. Prices brilliant. Will potentially definitely use again. Sadly I have already booked elsewhere (non-refundable price point) in Birmingham for an upcoming weekend away with friends but will absolutely consider Clayton for future bookings. The only down side to our stay was having to avoid two substantial piles of faeces in the alley way leading up to the frontdoor - and then being told by a passer by that they were not animal faeces and it’s a common problem there…! 😳 Whilst I know the hotel have no control over what goes on outside, it is pretty grim and could easily put people off.

6

Leonie

6 jun 2025

·

Se alojó 1 noche

Not your fault but you might have warned about the construction. Especially the impact on travellers to amd from the hotel.

10

Richard

20 dic 2023

·

Se alojó 2 noches

Really nice, modern hotel with great interior design. Great location, nice room, nice food, good deal on city centre parking.

10

Julia

10 feb 2025

·

Se alojó 1 noche

Great for visiting family studying at the Universities. Close to the Bullring.

8

MRS A L

28 mar 2025

·

Se alojó 1 noche

A good stay in a family room to attend theatre last night. Good breakfast. Reasonable bar prices given it’s a hotel. Polite staff. Lots of building work outside hotel, due to tram/ train terminal development, you can’t hear it.

10

Jackie

9 mar 2024

·

Se alojó 1 noche

Cant fault the hotel at all. The surrounding area is not so good and trying to park is difficult. A lot of the car parks are closed.

10

Karen

3 jul 2024

·

Se alojó 1 noche

Good location near shopping and station

8

Andy

17 jun 2024

·

Se alojó 4 noches

The area locally while being subject to works because of HS2, was filled with undesirable characters at night, and so walking back late evening was not a nice experience.

8

tim

20 feb 2025

·

Se alojó 1 noche

Staff friendly. Room good. Hotel nice looking. Great breakfast. Easy walk to Birmingham New Street and Moor Street and Bullring shops. Major building work right outside over quite a wide local area. Quiet at night however.

¿Te ha sido útil?

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Comida

El desayuno suele recibir una buena valoración y ofrece mucha variedad. La comida o el servicio del restaurante y el bar reciben opiniones mixtas, con platos ocasionalmente fríos o demasiado cocinados y horarios de cierre relativamente tempranos.

Reseñas de huéspedes relacionadas

8

Matt

3 jun 2023

·

Se alojó 1 noche

Nice hotel. Good breakfast. Bar shuts at 11 which is odd for a nice hotel. Checkout took a while as only one person on. Hotel overall nice and room good and clean.

8

Susan

6 feb 2025

·

Se alojó 1 noche

A pleasant stay. Very comfortable bed. Room clean. Bathroom clean. Breakfast was ok - sausage and bacon over cooked. God central location. Only downside, if being picky, stick an extra couple of pound on the bill and provide enough milk etc in the room. Quite skinny.

10

JANE

20 nov 2025

·

Se alojó 3 noches

The breakfast had lots of choice .staff very friendly and helpful. Issues with rhe room promptly sorted out. Clean comfortable room . Hotel location very good close to centre of town and well serviced with buses.

6

Sunnie

26 dic 2024

·

Se alojó 1 noche

For what we paid the hotel was not worth it, the deluxe double room is very basic and the bed wasn’t that comfortable. Rooms are dark and the digital heating/lighting system isn’t great. There are building works going on around the hotel too making it a little difficult to navigate. The hotel also isn’t as central as I hoped but that’s an oversight on my part I guess. Staff were ok, not rude but average. Breakfast is mediocre and I wouldn’t have paid for BB had I known this. Nice hotel but a really great 3 star at best.

8

MRS A L

28 mar 2025

·

Se alojó 1 noche

A good stay in a family room to attend theatre last night. Good breakfast. Reasonable bar prices given it’s a hotel. Polite staff. Lots of building work outside hotel, due to tram/ train terminal development, you can’t hear it.

6

Rachael

10 ene 2025

·

Se alojó 1 noche

Hotel is advertised with parking available. this isn't the case. Hotel was lovely and room well equipped. Bed really comfy. Bar area lacks atmosphere but food was OK - albeit a little expensive. Breakfast was awful. I'm not a buffet person. Decided against the cooked options as the bacon looked like it had been incinerated and fried eggs were hard. Attempted scrambled egg but was rubbery and tasteless. Coffee was dreadful

10

Petr

2 jun 2024

·

Se alojó 3 noches

Amazing hotel right next door to the New Street station & Bullring. Great breakfast & there’s also a gym which is a huge plus.

10

Aaron

16 nov 2025

·

Se alojó 1 noche

The gotel was very well presented, and staff very polite. Breakfast was excellent and filling.

8

Lawrence

10 mar 2023

·

Se alojó 2 noches

Very comfortable room in a perfectly decent hotel. 2 gripes: (1) kitchen closes at 9.15pm; (2) pitiful water flow from overhead shower rendered it useless - although I told reception, it wasn’t resolved.

4

P A

7 mar 2024

·

Se alojó 1 noche

The Executive King room was good size, however we were three people (2 adults and 1 toddler)and there was only one set of towels so I had to phone reception to request more. Food is one of the worst I had in a long time, think bad pub level but worse. Fish and chips is very greasy and the meat in the burger is worse than Mac Donald’s one. Ketchup for fries (which were ok) was absolutely disgusting, the worst of the worst. Food quality is terrible and the bill certainly doesn’t reflect that. Service at the restaurant is average, someone had to check whether we were waiting for drinks because the order was taken but not brought to the table- by someone else of course. Shame because location is very central but it’s mostly a business hotel so not a very warm feeling. Not cheap (£170 for one night) so we won’t return.

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Mes	Precio medio
enero	111 US$
febrero	129 US$
marzo	151 US$
abril	135 US$
mayo	141 US$
junio	153 US$
julio	114 US$
agosto	124 US$
septiembre	163 US$
octubre	145 US$
noviembre	164 US$
diciembre	138 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $371	21 $231	22 $106	23 $98	24 $128
25 $89	26 $93	27 $127	28 $135	29 $95	30 $95	31 $129

DO	LU	MA	MI	JU	VI	SA
1 $85	2 $111	3 $252	4 $274	5 $116	6 $126	7 $197
8 $88	9 $144	10 $321	11 $237	12 $161	13 $151	14 $176
15 $86	16 $120	17 $229	18 $228	19 $191	20 $144	21 $207
22 $90	23 $111	24 $228	25 $247	26 $215	27 $151	28 $197
29 $85	30 $109

Clayton Hotel Birmingham

Precios para Clayton Hotel Birmingham

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación Deluxe doble

Suite

Habitación ejecutiva, 1 cama de matrimonio grande

Habitación junior, 1 cama de matrimonio grande

Executive Family Suite

Habitación Deluxe, varias camas

Reseñas de los huéspedes sobre Clayton Hotel Birmingham

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Depósito de seguridad

Interesante

Extras opcionales

Precios para las próximas fechas