Tudor Oaks Lodge Stevenage North

on arrival there was no one to greet me i wondered around for twenty minutes before getting though to the owners. I was asked to give them my passport or driving licence as it was policy?? ive never hear of this. i refused the whole interaction was bizarre. TV in room doesnt work! no hot water to have a shower. the bath only had a shower head not bath tap so would take ages to fill? but again no hot water. no wifi no reception. The surrounding rooms litterally looked like a bomb had gone off. horrible hosts horrible location it was scary NEVER STAY HERE

I couldn’t check in, this isn’t a hotel. As a single female the room, was ok, not food or beverages we sold on site, I was going to be the only guest, the manager was dressed as if he was going to the gym. I didn’t feel safe, even after checking the room, The room was tatty, not welcoming. I rearly don’t feel safe and this place was one occasion when I just didn’t feel safe.

Though I checked in at night but the compound was quiet, the room's bathroom drainage was poor. I couldn't sleep because rat entered my bag and ate the biscuit in my bag. Please do something to it. Apart from that it's quite affordable.

Flooring peeling up, kettle left on with no water, smoke alarm covered up, dirty shower not been cleaned with opened empty bottles, grime and hairs around shower and toilet, dirty mug with the kettle and with teabags milk etc, grubby floor not cleaned in a while, car park looks like a scrapheap. Shower only has scalding heat water no cold so couldnt shower very dangerous. The list goes on I didnt bother to want to change rooms as i thought they would probably be the same.

The room looks well tided and the environment also looked well kept.... considering there are on going renovation the overall service was very good

Be prepared as when I arrived I thought the place had closed down, in fairness I arrived early but wasn’t able to check in. The rooms are good but unfortunately due to the very cold weather the rooms were also cold as there was no radiator heating and the rooms were relying on wall electric heaters. The room I was first put in was too cold for me. The bathroom was fabulous. I moved room which was warmer tbh. The bathroom was fab but the main walk in showers was too cold, the bath had no taps but had a shower over the bath which was just about warm enough. Good value but be prepared for a place that simply doesn’t look finished. No good option either. All this hasn’t put me off and I will stay here again.

Car park included litter and used mattresses lying about. Reception unattended and required a hone call. Room exceptionally basic and tired. Limited in room lighting, except the door has an opaque glass panel so light from outside shone in ll night.

Mouse in room Sockets hanging off wall dangerous scolding shower no cold water Electrics going on and off Staff did not care Overall disgusting

Its not what I didn't like staying at the place. As the place is very reasonable in price concidering the places around the area. For short stays its good. Comfy bed shower and toilet facilities. Place is clean what more do you want. I noticed people want everything for a cheap price. Simple rooms with a bathroom. The couple running the site are lovely and friendly but if booking to stay please read what your needs are.

damp walls, holes in roof, broken dirty shower, broken plug sockets. smell was horrendous.

My first mistake what to not check the feedback that other people left recently and trust the star-rate which is obviously wrong. I'm surprised some of the excellent comments refers to the staff when I only saw one at the time of the check-in and never saw anybody again for the rest of my 4 nights stay. I cannot say he was rude, because he wasn't, but he was definitely not friendly. When I opened the room it stank, like pipe smell, I decided to stay because it was paid already and my day was already too long to start looking for another accommodation. Room was fair, I guess not up to a 3-star hotel: the floor was broken and hurt myself a couple of times, no curtain on the shower that by the way, although it had hot water, it was a real challenge to wash a long here there because pressure was inexistant, no shampoo or gel if you wonder and only one towel to dry your body, hands and put on the floor to avoid slippery floor after shower. In the contrary, the toilet had too much pressure and you had to close the lid before flushing, otherwise you would end up with 'everything everywhere'. The room had a window that faces the square inside and since it was people walking near, I had to have the blackouts all the time, but the door comes with a window that cannot be covered, so if you are not careful, you will end up giving an underrated and free of charge 'only fans' service while changing my clothes. Agree with the woman that says she didn't feel safe there, I didn't either.

Damp and dirty, would not recommend to anyone, on way to wedding, suit and dress smelt damp and place was dirty

Reception looked like a dumping ground for chairs and tables, room was cold, shower thermostat broken so came out like steam, dangerous raised tile in the bathroom, Floor was dangerous and the wooden slats had all come apart, only one coffee sachet and 1 milk provided...overall poor. No one around on reception to raise any of these issues beyond check in.

Was a very excellent stay , the staff was great The place was very nice and clean and quiet Will definitely be returning I recommend this hotel to people

The place was not clean, luckily the room was OK or I'd have walked out.

Flooring peeling up, kettle left on with no water, smoke alarm covered up, dirty shower not been cleaned with opened empty bottles, grime and hairs around shower and toilet, dirty mug with the kettle and with teabags milk etc, grubby floor not cleaned in a while, car park looks like a scrapheap. Shower only has scalding heat water no cold so couldnt shower very dangerous. The list goes on I didnt bother to want to change rooms as i thought they would probably be the same.

Bedding damp, room cold, rodent in ceiling space, light streaming in through glass front door, floor uneven and breaking up, no-one on reception.

The stay for one night as a couple was terrible, want to forget about it ASAP. The floor panels are risk hazard, room was cramped and noisy with unpleasant audio from next room. I'm staying another night later this month and want to cancel if I can without cost.

Didn’t even end up staying more than 30 minutes in the property No lights, no cameras, massive window in my room so everyone can look into my room, and window on the door so everyone can see in too, faulty lock on door, there was 2 but one doesn’t even work. And the lock that does work it’s nothing more than a bathroom twisty lock, my door would budge even when “locked”. Mould behind the bed on the walls, minimal “sheet” as a cover and same goes for pillows, heater didn’t works nor the Tv, so I would’ve been bored and freezing in this room. No lock for bathroom. Went to lock my door to meet a friend, struggled to do so, and a man approaches me and tries to talk to me with a hood up and proceeds to follow me to my car. As a LONE, YOUNG WOMAN, this was my tipping point, and then I went back into the room, shaking, and handed my key back immediately to staff, and had to find alternative accommodation as this was not safe ! Have tried to contact for a refund, but nothing has come back to me yet. So yeah, worst 30 minutes of my life! Never again

Heater jammed on, room was a sweat box. Flooring has lifted due to damp. Shower was cold. When water was run to see if it would get hot i noticed that the shower tray had been installed at such an angle that it overflowed. Bathroom and bedroom flooded - hence lifted flooring that creaked when you walked on it. No spoon for tea making. TV didn't work as no aerial conected. Lights outside room on all night shone brightly through flimsy curtain. Got very little sleep and got up dehydrated and shattered.

Room number 6 had the best bathroom ever. Nice big bath for me and the missus to share at once. Very nice room too boot

Reception looked like a dumping ground for chairs and tables, room was cold, shower thermostat broken so came out like steam, dangerous raised tile in the bathroom, Floor was dangerous and the wooden slats had all come apart, only one coffee sachet and 1 milk provided...overall poor. No one around on reception to raise any of these issues beyond check in.

Wood floor broke my toe as not set properly

Room too cold until the heating took effect several hours later.

I recently stayed at this lodge and had a fantastic experience. The staff were extremely friendly and accommodating, making me feel welcomed from the moment I arrived. The room was spacious, clean, and comfortable, providing a relaxing atmosphere during my stay. Overall, I highly recommend this hotel to anyone looking for a comfortable and enjoyable stay. I will definitely be returning in the future. Also, this place is full of surprises. I love it.

room was a few yards from the A1 with a window that i could not close.

Be prepared as when I arrived I thought the place had closed down, in fairness I arrived early but wasn’t able to check in. The rooms are good but unfortunately due to the very cold weather the rooms were also cold as there was no radiator heating and the rooms were relying on wall electric heaters. The room I was first put in was too cold for me. The bathroom was fabulous. I moved room which was warmer tbh. The bathroom was fab but the main walk in showers was too cold, the bath had no taps but had a shower over the bath which was just about warm enough. Good value but be prepared for a place that simply doesn’t look finished. No good option either. All this hasn’t put me off and I will stay here again.

Mouse in room Sockets hanging off wall dangerous scolding shower no cold water Electrics going on and off Staff did not care Overall disgusting

Its not what I didn't like staying at the place. As the place is very reasonable in price concidering the places around the area. For short stays its good. Comfy bed shower and toilet facilities. Place is clean what more do you want. I noticed people want everything for a cheap price. Simple rooms with a bathroom. The couple running the site are lovely and friendly but if booking to stay please read what your needs are.

Recently stayed at this place for 5 nights and it was great, nice rooms and helpful staff, very reasonable prices too, highly recommended.

Reception looked like a dumping ground for chairs and tables, room was cold, shower thermostat broken so came out like steam, dangerous raised tile in the bathroom, Floor was dangerous and the wooden slats had all come apart, only one coffee sachet and 1 milk provided...overall poor. No one around on reception to raise any of these issues beyond check in.

Was a very excellent stay , the staff was great The place was very nice and clean and quiet Will definitely be returning I recommend this hotel to people

Poor service

on arrival there was no one to greet me i wondered around for twenty minutes before getting though to the owners. I was asked to give them my passport or driving licence as it was policy?? ive never hear of this. i refused the whole interaction was bizarre. TV in room doesnt work! no hot water to have a shower. the bath only had a shower head not bath tap so would take ages to fill? but again no hot water. no wifi no reception. The surrounding rooms litterally looked like a bomb had gone off. horrible hosts horrible location it was scary NEVER STAY HERE

I couldn’t check in, this isn’t a hotel. As a single female the room, was ok, not food or beverages we sold on site, I was going to be the only guest, the manager was dressed as if he was going to the gym. I didn’t feel safe, even after checking the room, The room was tatty, not welcoming. I rearly don’t feel safe and this place was one occasion when I just didn’t feel safe.

I recently stayed at this lodge and had a fantastic experience. The staff were extremely friendly and accommodating, making me feel welcomed from the moment I arrived. The room was spacious, clean, and comfortable, providing a relaxing atmosphere during my stay. Overall, I highly recommend this hotel to anyone looking for a comfortable and enjoyable stay. I will definitely be returning in the future. Also, this place is full of surprises. I love it.

Car park included litter and used mattresses lying about. Reception unattended and required a hone call. Room exceptionally basic and tired. Limited in room lighting, except the door has an opaque glass panel so light from outside shone in ll night.

on arrival there was no one to greet me i wondered around for twenty minutes before getting though to the owners. I was asked to give them my passport or driving licence as it was policy?? ive never hear of this. i refused the whole interaction was bizarre. TV in room doesnt work! no hot water to have a shower. the bath only had a shower head not bath tap so would take ages to fill? but again no hot water. no wifi no reception. The surrounding rooms litterally looked like a bomb had gone off. horrible hosts horrible location it was scary NEVER STAY HERE

Though I checked in at night but the compound was quiet, the room's bathroom drainage was poor. I couldn't sleep because rat entered my bag and ate the biscuit in my bag. Please do something to it. Apart from that it's quite affordable.

room was a few yards from the A1 with a window that i could not close.

This place is the Pits, no coffee/tea in the room and for the TV only BBC/ITV channels if you are lucky as for a microwave NO. I give at one Star for the bathroom. Stay clear of this place it's a DUMP.

I couldn’t check in, this isn’t a hotel. As a single female the room, was ok, not food or beverages we sold on site, I was going to be the only guest, the manager was dressed as if he was going to the gym. I didn’t feel safe, even after checking the room, The room was tatty, not welcoming. I rearly don’t feel safe and this place was one occasion when I just didn’t feel safe.