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Metcalfe Hotel Ottawa by Gray Collection

193 $US

/nuit

Moyenne pour septembre

Metcalfe Hotel Ottawa by Gray Collection - Image 1

Metcalfe Hotel Ottawa by Gray Collection - Chambre

Metcalfe Hotel Ottawa by Gray Collection - Chambre

Metcalfe Hotel Ottawa by Gray Collection - Restaurant

Metcalfe Hotel Ottawa by Gray Collection - Salle de bain

Prix pour Metcalfe Hotel Ottawa by Gray Collection

Sélectionnez les dates pour voir les prix et les disponibilités

193 $US

/nuit

Moyenne pour septembre

Prix moyens mensuels

À Metcalfe Hotel Ottawa by Gray Collection, les prix par nuit s'élèvent en moyenne à 143 $US pendant le mois le moins cher (janvier) et à 247 $US pendant le mois le plus cher (juin), sur la base des 12 derniers mois.

Prix moyen par nuit à Metcalfe Hotel Ottawa by Gray Collection selon le mois, sur les 12 derniers mois (USD)
Mois	Prix moyen
janvier	143 $US
février	177 $US
mars	154 $US
avril	186 $US
mai	240 $US
juin	247 $US
juillet	167 $US
août	158 $US
septembre	193 $US
octobre	200 $US
novembre	188 $US
décembre	157 $US

Le plus cher : juin (env. 247 $US)

Le moins cher : janvier (env. 143 $US)

À propos de cet établissement

Profitez des options de loisirs (un centre de fitness par exemple) et des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit et un service de conciergerie. Cet hôtel propose égalemen...

Équipements

Profitez des options de loisirs (un centre de fitness par exemple) et des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit et un service de conciergerie. Cet hôtel propose également un salon de coiffure, une salle de séjour commune et une salle de banquet.

Services de l'établissement

Les équipements et services proposés incluent un service de nettoyage à sec / blanchisserie, une réception ouverte 24 h/24 et un personnel polyglotte. Cet hôtel dispose de 6 salles de réunions pouvant accueillir toutes sortes d'événements.

Repas

Vous pourrez reprendre des forces à Cocotte ou profiter d'une soirée cocooninggrâce au cet hôtel de un service d'étage (horaires limités). Un petit déjeuner complet est servi en semaine de 07 h 30 à 10 h 30 et le week-end de 07 h 30 à 13 h 00 (en supplément).

Chambres

Les 108 chambres climatisées de l'hébergement vous invitent à la détente et comprennent un minibar et une télévision à écran plat. Votre lit avec surmatelas est préparé avec une couette en duvet d'oie et de la literie de qualité supérieure. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Les salles de bain comprennent une douche, des articles de toilette gratuits et un sèche-cheveux.

Emplacement

Metcalfe Hotel Ottawa by Gray Collection se situe au cœur de Ottawa, à moins de 5 minutes de marche de Parc de la Confédération et de Centre national des Arts. Cet hôtel se trouve à 0,4 km de Colline du Parlement et à 0,6 km de Hôtel de ville d'Ottawa.

À proximité

Elgin Street(0.1 miles)
Parc de la Confédération(0.2 miles)
Rue Sparks(0.2 miles)
Centre national des Arts(0.2 miles)
Canal Rideau(0.3 miles)
Centre Commercial de la Rue Sparks(0.3 miles)
Bank Street Promenade(0.3 miles)
Place de la Confédération(0.3 miles)
Monument commémoratif de guerre du Canada(0.3 miles)
Hôtel de ville d'Ottawa(0.4 miles)
Tour de la Paix(0.4 miles)
Monument des Célèbres Cinq(0.4 miles)
Colline du Parlement(0.4 miles)
Parlement(0.4 miles)
Écluses d'Ottawa 1-8(0.4 miles)
L'aéroport principal le plus proche est : Aéroport international Macdonald-Cartier (YOW)(9 miles)

Parking
Restaurant
Chambres non-fumeurs
Service en chambre
Service de voiturier
Nettoyage à sec

Emplacement

123 Metcalfe Street, Byward Market - Parliament Hill, Ottawa, Canada

Elgin Street (0.1 miles)

Parc de la Confédération (0.2 miles)

Rue Sparks (0.2 miles)

Centre national des Arts (0.2 miles)

Canal Rideau (0.3 miles)

Centre Commercial de la Rue Sparks (0.3 miles)

Plus d'informations sur l'emplacement

Avis des voyageurs sur Metcalfe Hotel Ottawa by Gray Collection

9.1

Superbe

Basé sur 1 828 avis vérifiés

Qui séjourne ici ?

Affaires

43%

Couples

30%

Familles

17%

Groupes

5%

Solo

3%

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

L'hôtel Metcalfe Ottawa by Gray Collection reçoit de nombreuses éloges pour son personnel accueillant, ses espaces modernes et élégants, et son emplacement central, idéal pour se déplacer à pied. Toutefois, les commentaires concernant le bruit dans les chambres, la régulation de la température, le coût du parking, et des problèmes occasionnels avec les ascenseurs ou le Wi-Fi reviennent fréquemment.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

L'hôtel Metcalfe Ottawa by Gray Collection reçoit de nombreuses éloges pour son personnel accueillant, ses espaces modernes et élégants, et son emplacement central, idéal pour se déplacer à pied. Toutefois, les commentaires concernant le bruit dans les chambres, la régulation de la température, le coût du parking, et des problèmes occasionnels avec les ascenseurs ou le Wi-Fi reviennent fréquemment.

Les chambres combinent des planchers en bois franc avec des équipements de qualité, et beaucoup trouvent les lits très confortables, bien que la disposition et la vue varient. Le bistro français sur place reçoit souvent des compliments pour le brunch et le dîner, avec quelques remarques occasionnelles concernant les prix ou un service plus lent aux heures de pointe. La propreté est généralement excellente, avec seulement quelques rares manquements signalés. Un bon choix pour les voyageurs qui préfèrent les hôtels boutiques au design soigné.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Le hall d'entrée remarquable et un espace de remise en forme/jeux apprécié sont des points positifs, mais il n'y a pas de piscine. Le parking est uniquement en service de voiturier et est souvent coûteux ou source de confusion, avec des pannes d'ascenseur occasionnelles et un Wi-Fi parfois payant ou de qualité variable.

Avis de voyageur à ce sujet

8

Lucy

23 mars 2025

·

A séjourné 2 nuits

Beautiful and modern property with friendly staff. Parking is not available (except for valet) and expensive in the area but otherwise was a very nice stay.

Beautiful and modern property with friendly staff. Parking is not available (except for valet) and expensive in the area but otherwise was a very nice stay.

6

Aslihan

28 mai 2025

·

A séjourné 1 nuit

The hotel is beautiful and overall very clean. I did however notice a glass in my room that had a dirty ring that was stained onto the glass and only other issue was the terrible wifi and connectivity within the building and in my room. I could not even have a simple page load with wifi or using my phones hotspot.

The hotel is beautiful and overall very clean. I did however notice a glass in my room that had a dirty ring that was stained onto the glass and only other issue was the terrible wifi and connectivity within the building and in my room. I could not even have a simple page load with wifi or using my phones hotspot.

10

Karen

26 août 2025

·

A séjourné 3 nuits

Location was excellent, easy walking to Parliament, restaurants and the Hop on hop off buses. Staff were great, room was clean and modern…only downside to property is there is renovations going on at the moment so only one elevator was working.

Location was excellent, easy walking to Parliament, restaurants and the Hop on hop off buses. Staff were great, room was clean and modern…only downside to property is there is renovations going on at the moment so only one elevator was working.

10

Brynne

22 nov. 2025

·

A séjourné 1 nuit

Convenient central location for stay. Valet parking on site. Very comfy beds.

Convenient central location for stay. Valet parking on site. Very comfy beds.

10

Joelle

19 mai 2025

·

A séjourné 5 nuits

Had a great stay here. It was well maintained , clean and staff were very helpful and friendly. There is no pool but a great gym with ping pong tables, a basketball hoop and a little putting green. Would highly recommend for all of the above as well as location

Had a great stay here. It was well maintained , clean and staff were very helpful and friendly. There is no pool but a great gym with ping pong tables, a basketball hoop and a little putting green. Would highly recommend for all of the above as well as location

4

Heng

9 nov. 2025

·

A séjourné 2 nuits

Stayed for two nights at this supposedly 4-star hotel (It is not or should not be; better spend your money somewhere else!). It has 8 plus floors but only has 2 elevators for guests (seriously?!). One of them was already down when I checked in. The second one broke down when I checked out. There was no clear instructions on how to access the stairs and get to the lobby. Thanks to that, I had to drag all my stuff down the stairs directionless and missed my train. Imagine people with mobility issues having to do that. Staff offered no help. Complained to reception and the guy at the reception said “beyond my control.” Every sentence started with “unfortunately…” in a passive aggressive tone. Zero customer service skills. How can you run a hotel with no backup plans for elevators? If it was part of regular maintenance, no notices were given. This place is deeply disappointing. If you see this review, I suggest you NOT book it. There are plenty thoughtful and well-maintained hotels in Ottawa and trust me, this one absolutely does not deserve your money.

Stayed for two nights at this supposedly 4-star hotel (It is not or should not be; better spend your money somewhere else!). It has 8 plus floors but only has 2 elevators for guests (seriously?!). One of them was already down when I checked in. The second one broke down when I checked out. There was no clear instructions on how to access the stairs and get to the lobby. Thanks to that, I had to drag all my stuff down the stairs directionless and missed my train. Imagine people with mobility issues having to do that. Staff offered no help. Complained to reception and the guy at the reception said “beyond my control.” Every sentence started with “unfortunately…” in a passive aggressive tone. Zero customer service skills. How can you run a hotel with no backup plans for elevators? If it was part of regular maintenance, no notices were given. This place is deeply disappointing. If you see this review, I suggest you NOT book it. There are plenty thoughtful and well-maintained hotels in Ottawa and trust me, this one absolutely does not deserve your money.

10

Katherine

5 juil. 2025

·

A séjourné 1 nuit

Nice boutique hotel with great staffs. The bed was very comfortable. No swimming pool but you have access to a gym with pumping tables. The location was great.

Nice boutique hotel with great staffs. The bed was very comfortable. No swimming pool but you have access to a gym with pumping tables. The location was great.

10

Sarah

2 sept. 2025

·

A séjourné 2 nuits

We liked the restaurant and the family friendly gym space was great!

We liked the restaurant and the family friendly gym space was great!

10

Richard

8 juil. 2025

·

A séjourné 1 nuit

Great place but they neglect to tell you that there is only Valet Parking at $47.00. I was NOT happy.

Great place but they neglect to tell you that there is only Valet Parking at $47.00. I was NOT happy.

8

Woon Wah

18 sept. 2025

·

A séjourné 1 nuit

I would have preferred to know they were having some renovations during my stay- only one elevator available. I appreciated that the friendly staff told me about the cheaper parking option rather than park on site.

I would have preferred to know they were having some renovations during my stay- only one elevator available. I appreciated that the friendly staff told me about the cheaper parking option rather than park on site.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les chambres et les parties communes sont généralement très propres et bien entretenues, et le personnel d'entretien ménage reçoit de nombreux compliments. Quelques clients ont signalé des lacunes telles que des problèmes de salle de bain, de la poussière ou des détails négligés.

Avis de voyageur à ce sujet

4

Mathew

10 nov. 2024

·

A séjourné 1 nuit

There was no vallet parking, had to park off property, and a dirt bathroom with hair stuck to the shower.

There was no vallet parking, had to park off property, and a dirt bathroom with hair stuck to the shower.

6

Aslihan

28 mai 2025

·

A séjourné 1 nuit

The hotel is beautiful and overall very clean. I did however notice a glass in my room that had a dirty ring that was stained onto the glass and only other issue was the terrible wifi and connectivity within the building and in my room. I could not even have a simple page load with wifi or using my phones hotspot.

The hotel is beautiful and overall very clean. I did however notice a glass in my room that had a dirty ring that was stained onto the glass and only other issue was the terrible wifi and connectivity within the building and in my room. I could not even have a simple page load with wifi or using my phones hotspot.

10

Megan

26 oct. 2025

·

A séjourné 2 nuits

Clean, spacious, comfortable room. Friendly, helpful staff. Great location.

Clean, spacious, comfortable room. Friendly, helpful staff. Great location.

2

Harman

18 août 2024

·

A séjourné 1 nuit

Dirty and wrinkled bedsheet , room not clean, not a good experience overall

Dirty and wrinkled bedsheet , room not clean, not a good experience overall

8

Catherine

2 févr. 2026

·

A séjourné 2 nuits

Staff were lovely and accommodating; cleanliness of the room was not great (used fake eyelashes on the counter & an unflushed toilet when we first entered—everyone’s entitled to an off day I suppose, lol!). Cleaning staff very kind and responsive, but our room was right next to their supply closet so at all hours there was quite a bit of noise with the door opening and closing constantly (just bring earplugs and you’ll be fine). Ample towels, wonderfully comfy bed, will come again.

Staff were lovely and accommodating; cleanliness of the room was not great (used fake eyelashes on the counter & an unflushed toilet when we first entered—everyone’s entitled to an off day I suppose, lol!). Cleaning staff very kind and responsive, but our room was right next to their supply closet so at all hours there was quite a bit of noise with the door opening and closing constantly (just bring earplugs and you’ll be fine). Ample towels, wonderfully comfy bed, will come again.

10

Charlene

9 nov. 2025

·

A séjourné 2 nuits

Clean rooms, fantastic staff, great boutique hotel

Clean rooms, fantastic staff, great boutique hotel

10

CONGCONG

8 août 2025

·

A séjourné 2 nuits

Receptions are good, professional, and the room is clean!

Receptions are good, professional, and the room is clean!

10

Mary

22 nov. 2025

·

A séjourné 2 nuits

Modern, clean, stylish hotel in the heart of downtown Ottawa.

Modern, clean, stylish hotel in the heart of downtown Ottawa.

8

Vaanya

10 nov. 2024

·

A séjourné 3 nuits

The room was big, but the washroom was tiny. With our toddler, it was hard to manage. I also noticed a lot of dust and lint around the bed because my kid was playing on the floor. It was shocking because the first impression I got from stepping into the hotel was that it was wow.

The room was big, but the washroom was tiny. With our toddler, it was hard to manage. I also noticed a lot of dust and lint around the bed because my kid was playing on the floor. It was shocking because the first impression I got from stepping into the hotel was that it was wow.

10

Pamela

10 janv. 2026

·

A séjourné 1 nuit

Extremely courteous staff, clean and updated room. Thank you.

Extremely courteous staff, clean and updated room. Thank you.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont confortables, avec des planchers en bois franc et des équipements de qualité ; beaucoup trouvent les lits très confortables. La disposition et la vue varient, et plusieurs personnes mentionnent le bruit provenant du hall d'entrée ou de la rue, les performances de la climatisation, ou une faible pression de la douche.

Avis de voyageur à ce sujet

6

Stephen

19 mai 2025

·

A séjourné 2 nuits

Location was fantastic. Short walk to Parliament and other important sights. The staff was easy to deal with. The fan in the bathroom was broken and had been for some time as evidence from the peeling paint on the ceiling. The room was really small with no place to unpack clothing/personal effects.

Location was fantastic. Short walk to Parliament and other important sights. The staff was easy to deal with. The fan in the bathroom was broken and had been for some time as evidence from the peeling paint on the ceiling. The room was really small with no place to unpack clothing/personal effects.

8

ZHAN

26 août 2025

·

A séjourné 2 nuits

Air conditioning is loud but otherwise everything is good!

Air conditioning is loud but otherwise everything is good!

10

hai

6 août 2024

·

A séjourné 1 nuit

Safe and convenient

Safe and convenient

8

Tara

2 mars 2025

·

A séjourné 2 nuits

Loved the aesthetic of the hotel but if your room in on the front side of the hotel you will hear the noisy cars and the court yard noise hard to sleep

Loved the aesthetic of the hotel but if your room in on the front side of the hotel you will hear the noisy cars and the court yard noise hard to sleep

8

Katie

5 oct. 2025

·

A séjourné 2 nuits

Great staff and service. The bed was extremely comfortable and the bathroom was beautiful and very clean. The desk area was great for work and the designer chair perfect. Loved the Le labo toiletries. Unfortunately I was very close to ongoing construction and the atrium, so my stay was quite noisy. The construction continued throughout the first night stay so I did not sleep more than a few hours, which was a shame. Other than that, I highly recommend staying here and also dining at the restaurant. The food was amazing!

Great staff and service. The bed was extremely comfortable and the bathroom was beautiful and very clean. The desk area was great for work and the designer chair perfect. Loved the Le labo toiletries. Unfortunately I was very close to ongoing construction and the atrium, so my stay was quite noisy. The construction continued throughout the first night stay so I did not sleep more than a few hours, which was a shame. Other than that, I highly recommend staying here and also dining at the restaurant. The food was amazing!

6

Mike

21 oct. 2025

·

A séjourné 1 nuit

A courtyard room is not an outside courtyard but a courtyard to the main lobby and dining area.

A courtyard room is not an outside courtyard but a courtyard to the main lobby and dining area.

10

Feda

22 nov. 2025

·

A séjourné 2 nuits

The room was so clean and spacious and comfortable. The bathrooms are modern and well equipped. The onsite restaurant was very good. The hotel staff was friendly and welcoming. Would definitely return to The Metcalfe and recommend it to anyone visiting Ottawa.

The room was so clean and spacious and comfortable. The bathrooms are modern and well equipped. The onsite restaurant was very good. The hotel staff was friendly and welcoming. Would definitely return to The Metcalfe and recommend it to anyone visiting Ottawa.

8

William

10 mai 2025

·

A séjourné 3 nuits

Positives: rooms, staff, location Negatives: bathtub/shower had no grab bars, and since step up into bathtub was high, more elderly people may find it difficult to get into and out of. No exhaust fan in bathroom. Only valet parking available, which was expensive.

Positives: rooms, staff, location Negatives: bathtub/shower had no grab bars, and since step up into bathtub was high, more elderly people may find it difficult to get into and out of. No exhaust fan in bathroom. Only valet parking available, which was expensive.

8

John

4 mai 2025

·

A séjourné 2 nuits

Very nice hotel but the water pressure on the shower was too too too low. Unfortunately This is a deal breaker for me. Also too much noise on the steer after hours and can hear inside our room. This was most likely because we were on a lower floor (2nd floor)

Very nice hotel but the water pressure on the shower was too too too low. Unfortunately This is a deal breaker for me. Also too much noise on the steer after hours and can hear inside our room. This was most likely because we were on a lower floor (2nd floor)

10

My Thanh

7 mars 2025

·

A séjourné 2 nuits

Beautiful hotel and i love that the rooms have hard wood floors and Le Labo toiletries are offered. Will stay here again!

Beautiful hotel and i love that the rooms have hard wood floors and Le Labo toiletries are offered. Will stay here again!

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est largement décrit comme aimable, attentionné et accommodant, le personnel faisant souvent plus que ce qui est demandé. Une minorité a signalé une assistance parfois incohérente à la réception, des retards ou des difficultés à résoudre les problèmes.

Avis de voyageur à ce sujet

8

Margaret

11 nov. 2025

·

A séjourné 4 nuits

The breakfast wasn’t free as stated earlier. Wonderful staff.

The breakfast wasn’t free as stated earlier. Wonderful staff.

10

Simon

17 juil. 2025

·

A séjourné 5 nuits

Everything about this stay was on point. Staff were amazing, friendly and proficient. Room had been very well remodelled, and finished with quality accents and detail. The only drawback is the parking by valet only - but this can be overcome easily by parking at the city hall underground lot a few blocks away. Very charming.

Everything about this stay was on point. Staff were amazing, friendly and proficient. Room had been very well remodelled, and finished with quality accents and detail. The only drawback is the parking by valet only - but this can be overcome easily by parking at the city hall underground lot a few blocks away. Very charming.

8

Michelle

1 janv. 2026

·

A séjourné 1 nuit

Clean room, seamless check in, great staff, late check in requested and confirmed for 1pm but then morning of check out, we were told we were late checking out by noon...

Clean room, seamless check in, great staff, late check in requested and confirmed for 1pm but then morning of check out, we were told we were late checking out by noon...

10

Angela

10 oct. 2025

·

A séjourné 2 nuits

Very happy with our stay at the Metcalfe. We were travelling as a group and had two rooms. Both were clean, well stocked with amenities and well maintained. We needed extra water and coffee and the front desk assisted us without issues. The thing that stuck out to me the most was when we checked out we left our bags with the hotel to walk around before our train. When we returned, one of the bags were not returned to us. When I called the hotel, assuming the bag was lost, they instead assured me they would send it promptly over to Montreal. Everything arrived later in the week, safe and sound. We were so impressed. I would stay at the Metcalfe again for the location, the rooms and the aesthetic- but also knowing that the staff go above and beyond just solidifies this decision. Thank you.

Very happy with our stay at the Metcalfe. We were travelling as a group and had two rooms. Both were clean, well stocked with amenities and well maintained. We needed extra water and coffee and the front desk assisted us without issues. The thing that stuck out to me the most was when we checked out we left our bags with the hotel to walk around before our train. When we returned, one of the bags were not returned to us. When I called the hotel, assuming the bag was lost, they instead assured me they would send it promptly over to Montreal. Everything arrived later in the week, safe and sound. We were so impressed. I would stay at the Metcalfe again for the location, the rooms and the aesthetic- but also knowing that the staff go above and beyond just solidifies this decision. Thank you.

2

Jose

23 oct. 2025

·

A séjourné 1 nuit

I was confirmed and checking in and was told upon check in TJ’s they have no room for me and had to rebook me elsewhere, This is totally unacceptable and an absolute total inconvenience. Furthermore, I was booked several blocks away n an older hotel an away from friends who are booked at the metcalfe. I expect a full refund for this bad bad experience -

I was confirmed and checking in and was told upon check in TJ’s they have no room for me and had to rebook me elsewhere, This is totally unacceptable and an absolute total inconvenience. Furthermore, I was booked several blocks away n an older hotel an away from friends who are booked at the metcalfe. I expect a full refund for this bad bad experience -

4

Heng

9 nov. 2025

·

A séjourné 2 nuits

Stayed for two nights at this supposedly 4-star hotel (It is not or should not be; better spend your money somewhere else!). It has 8 plus floors but only has 2 elevators for guests (seriously?!). One of them was already down when I checked in. The second one broke down when I checked out. There was no clear instructions on how to access the stairs and get to the lobby. Thanks to that, I had to drag all my stuff down the stairs directionless and missed my train. Imagine people with mobility issues having to do that. Staff offered no help. Complained to reception and the guy at the reception said “beyond my control.” Every sentence started with “unfortunately…” in a passive aggressive tone. Zero customer service skills. How can you run a hotel with no backup plans for elevators? If it was part of regular maintenance, no notices were given. This place is deeply disappointing. If you see this review, I suggest you NOT book it. There are plenty thoughtful and well-maintained hotels in Ottawa and trust me, this one absolutely does not deserve your money.

Stayed for two nights at this supposedly 4-star hotel (It is not or should not be; better spend your money somewhere else!). It has 8 plus floors but only has 2 elevators for guests (seriously?!). One of them was already down when I checked in. The second one broke down when I checked out. There was no clear instructions on how to access the stairs and get to the lobby. Thanks to that, I had to drag all my stuff down the stairs directionless and missed my train. Imagine people with mobility issues having to do that. Staff offered no help. Complained to reception and the guy at the reception said “beyond my control.” Every sentence started with “unfortunately…” in a passive aggressive tone. Zero customer service skills. How can you run a hotel with no backup plans for elevators? If it was part of regular maintenance, no notices were given. This place is deeply disappointing. If you see this review, I suggest you NOT book it. There are plenty thoughtful and well-maintained hotels in Ottawa and trust me, this one absolutely does not deserve your money.

10

Silvia

30 oct. 2025

·

A séjourné 2 nuits

Always a great stay at the Metcalfe! Attentive staff, very friendly. Excellent restaurant!

Always a great stay at the Metcalfe! Attentive staff, very friendly. Excellent restaurant!

10

juan

28 nov. 2024

·

A séjourné 2 nuits

I had a wonderful experience with the staff during my stay. When I accidentally left my wallet at the front desk after checking out, the staff quickly chased after me to return it. Their attentiveness and kindness truly stood out. Thank you for such outstanding customer service!

I had a wonderful experience with the staff during my stay. When I accidentally left my wallet at the front desk after checking out, the staff quickly chased after me to return it. Their attentiveness and kindness truly stood out. Thank you for such outstanding customer service!

4

claire

19 avr. 2025

·

A séjourné 2 nuits

Too difficult to make changes on the reserve. I will never book with Expedia again. The front desk was not helpful with my illness when I had to cut our trip short by one night. We had to pretty much beg for a refund.

Too difficult to make changes on the reserve. I will never book with Expedia again. The front desk was not helpful with my illness when I had to cut our trip short by one night. We had to pretty much beg for a refund.

10

Jonathan

19 nov. 2025

·

A séjourné 1 nuit

The Metcalfe Hotel is a wonderful place to stay in central Ottawa. When I arrived at check in I was informed that there was a maintenance issue with my room and as a result they would be putting me in their neighbouring connected property in what I assume is meant for their short term vacation rentals. Because of the minor inconvenience the hotel compte my room for free, comped my valet for free including a full charge on my Tesla and also gave me a $50 dining credit to be used in their restaurant. The hotel went above and beyond giving me a free stay since my hotel room was not available and all other rooms were sold out. Highly recommend and I would definitely stay here again thanks to their generosity.

The Metcalfe Hotel is a wonderful place to stay in central Ottawa. When I arrived at check in I was informed that there was a maintenance issue with my room and as a result they would be putting me in their neighbouring connected property in what I assume is meant for their short term vacation rentals. Because of the minor inconvenience the hotel compte my room for free, comped my valet for free including a full charge on my Tesla and also gave me a $50 dining credit to be used in their restaurant. The hotel went above and beyond giving me a free stay since my hotel room was not available and all other rooms were sold out. Highly recommend and I would definitely stay here again thanks to their generosity.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Emplacement central, idéal pour se rendre à pied à la Colline du Parlement, au canal et aux attractions du centre-ville. Certains signalent du bruit de la rue tard le soir dans certaines chambres.

Avis de voyageur à ce sujet

10

Julie

16 févr. 2026

·

A séjourné 1 nuit

They allowed me to check in a couple hours early. Staff was kind, hotel clean and lovely. Great location, right around the corner from Rideau Canal.

They allowed me to check in a couple hours early. Staff was kind, hotel clean and lovely. Great location, right around the corner from Rideau Canal.

10

James

18 nov. 2025

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A séjourné 3 nuits

Clean, big room. Close to Parliament hill. sparks street, and Byward market, Gym and Restaurant. A great stay overall!

Clean, big room. Close to Parliament hill. sparks street, and Byward market, Gym and Restaurant. A great stay overall!

10

Megan

26 oct. 2025

·

A séjourné 2 nuits

Clean, spacious, comfortable room. Friendly, helpful staff. Great location.

Clean, spacious, comfortable room. Friendly, helpful staff. Great location.

10

Alberto

12 nov. 2025

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A séjourné 2 nuits

Room was very clean, comfortable and with perfect combination of lights, making it very relaxing. Nice hotel in central position, very close to Parliament Hill.

Room was very clean, comfortable and with perfect combination of lights, making it very relaxing. Nice hotel in central position, very close to Parliament Hill.

10

Ken

20 juil. 2025

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A séjourné 2 nuits

It was what I needed, quiet, comfortable, walking distance to everything downtown. It’s even walkable 40 mins to TD Place for some sports. Well, for me anyway. Transit is available to everywhere.

It was what I needed, quiet, comfortable, walking distance to everything downtown. It’s even walkable 40 mins to TD Place for some sports. Well, for me anyway. Transit is available to everywhere.

10

Louise

5 août 2024

·

A séjourné 2 nuits

Great location. Close to everything you may want to see in Ottawa.

Great location. Close to everything you may want to see in Ottawa.

10

Eileen

25 août 2025

·

A séjourné 1 nuit

Great location and walkable to many national museums and shops. Beautiful rooms and lounge area on site. Would definitely stay again

Great location and walkable to many national museums and shops. Beautiful rooms and lounge area on site. Would definitely stay again

10

Alexander

26 août 2025

·

A séjourné 2 nuits

Great spot. Will stay again. Area is a little run down but not unsafe by any means.

Great spot. Will stay again. Area is a little run down but not unsafe by any means.

10

John

8 oct. 2024

·

A séjourné 3 nuits

Hotel is superbly situated to walk anywhere in central Ottawa. It is well designed, with very clean, comfortable rooms and the staff at Reception are welcoming and efficient. The attached restaurant, Cocotte, is excellent.

Hotel is superbly situated to walk anywhere in central Ottawa. It is well designed, with very clean, comfortable rooms and the staff at Reception are welcoming and efficient. The attached restaurant, Cocotte, is excellent.

6

Helena

29 sept. 2025

·

A séjourné 1 nuit

Loud music from a bar outside the hotel persisting until 6:00 am … and loud patrons loitering on the sidewalk. Impossible to sleep.

Loud music from a bar outside the hotel persisting until 6:00 am … and loud patrons loitering on the sidewalk. Impossible to sleep.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le bistro français sur place est fréquemment salué pour ses délicieux brunchs et dîners. Certains notent des prix plus élevés ou un service lent/peu attentif aux heures de pointe ; les réservations sont recommandées.

Avis de voyageur à ce sujet

10

Ian

15 sept. 2025

·

A séjourné 2 nuits

Staff were super attentive, love the soaps and products offered. Nice restaurant in the hotel, central location and easy walks to all sites.

Staff were super attentive, love the soaps and products offered. Nice restaurant in the hotel, central location and easy walks to all sites.

10

Philippe

13 juil. 2025

·

A séjourné 1 nuit

The large atrium was beautiful with ample seating for lounging. The Cocotte Bistro had a fantastic brunch and all of the hotel staff were amazing and ensured a pleasurable stay while accommodating our many requests .

The large atrium was beautiful with ample seating for lounging. The Cocotte Bistro had a fantastic brunch and all of the hotel staff were amazing and ensured a pleasurable stay while accommodating our many requests .

10

ALISON

13 oct. 2025

·

A séjourné 3 nuits

My husband and I visited for a short 4-day holiday. Cannot beat the location. The staff was super attentive. The attendant covering the valet service really went above and beyond. The dining room's Breakfast Américain was amazing. Will be staying again. Would definitely recommend.

My husband and I visited for a short 4-day holiday. Cannot beat the location. The staff was super attentive. The attendant covering the valet service really went above and beyond. The dining room's Breakfast Américain was amazing. Will be staying again. Would definitely recommend.

10

Suzanne

12 janv. 2026

·

A séjourné 1 nuit

Lovely room and the dining room was a real treat. Thoroughly enjoyed the salmon tartate, nicoise, steak frites and the pecan pie :) Highly recommend! We'll be back.

Lovely room and the dining room was a real treat. Thoroughly enjoyed the salmon tartate, nicoise, steak frites and the pecan pie :) Highly recommend! We'll be back.

8

Xi

13 oct. 2025

·

A séjourné 2 nuits

Room is okay, spacious than expected, clean, and hotel staff are super friendly and helpful. However the restaurant staff not so attentive, we've waited some time to be seated while two staff just busy talking to each other, the staff who leads us didn't smile or say anything for the wait. But our server is sweet, food is just okay, overall too much savoury than flavor. I would say it's decent and convenient for hotel stayers but nothing special.

Room is okay, spacious than expected, clean, and hotel staff are super friendly and helpful. However the restaurant staff not so attentive, we've waited some time to be seated while two staff just busy talking to each other, the staff who leads us didn't smile or say anything for the wait. But our server is sweet, food is just okay, overall too much savoury than flavor. I would say it's decent and convenient for hotel stayers but nothing special.

10

Neal

20 oct. 2025

·

A séjourné 3 nuits

Friendly and helpful staff. Kudos, to the restaurant waitstaff and cooks. The waitstaff are organized and friendly as well as accommodating and the food is always fresh , hot, and plentiful. Well done !

Friendly and helpful staff. Kudos, to the restaurant waitstaff and cooks. The waitstaff are organized and friendly as well as accommodating and the food is always fresh , hot, and plentiful. Well done !

10

Jessica

27 oct. 2025

·

A séjourné 2 nuits

Loved my stay at the Metcalfe and will definitely stay again next time I'm in Ottawa. Wonderful staff, clean facilities and a great French restaurant for both breakfast, lunch or dinner. Comfortable rooms and beds, and very conveniently located.

Loved my stay at the Metcalfe and will definitely stay again next time I'm in Ottawa. Wonderful staff, clean facilities and a great French restaurant for both breakfast, lunch or dinner. Comfortable rooms and beds, and very conveniently located.

10

John

7 nov. 2025

·

A séjourné 3 nuits

A wonderful property with an outstanding restaurant.

A wonderful property with an outstanding restaurant.

10

Geoffrey H

2 sept. 2025

·

A séjourné 4 nuits

I was rather disappointed with the restaurant service, I sat for breakfast and was ignored, it was a great disappointment, I briefly advised the concierge and bought breakfast at Tim Hortons on the corner. The only downside to my visit.

I was rather disappointed with the restaurant service, I sat for breakfast and was ignored, it was a great disappointment, I briefly advised the concierge and bought breakfast at Tim Hortons on the corner. The only downside to my visit.

10

Carolee-anne

3 févr. 2025

·

A séjourné 1 nuit

Great location in downtown Ottawa. Walking distance to the National Art Centre, Parliament Hill, the Rideau Canal and many other sites. Service was great and the room very comfortable. We overlooked the indoor courtyard and it was e trembly quiet. The restaurant is also very good but I recommend making reservations as it was very busy both for dinner and breakfast.

Great location in downtown Ottawa. Walking distance to the National Art Centre, Parliament Hill, the Rideau Canal and many other sites. Service was great and the room very comfortable. We overlooked the indoor courtyard and it was e trembly quiet. The restaurant is also very good but I recommend making reservations as it was very busy both for dinner and breakfast.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

10

Claude

la semaine dernière

·

A séjourné 1 nuit

Personnel accueillant et de service. En général très bon service. Je recommanderais cette hôtel.

Personnel accueillant et de service. En général très bon service. Je recommanderais cette hôtel.

10

Marc

il y a 4 semaines

·

A séjourné 1 nuit

On a beaucoup aimé l’emplacement , le lobby et la chambre bien aménagée

On a beaucoup aimé l’emplacement , le lobby et la chambre bien aménagée

10

marianne

11 août 2026

·

A séjourné 1 nuit

J’ai adoré hôtel très charmant super bien situé et la décoration est magnifique excellent restaurant aussi! J’ai adoré la salle de bain douche très spacieuse!

J’ai adoré hôtel très charmant super bien situé et la décoration est magnifique excellent restaurant aussi! J’ai adoré la salle de bain douche très spacieuse!

10

Cyril

25 juin 2026

·

A séjourné 2 nuits

Séjour de 2 nuits Hôtel très agréable et bien placé

Séjour de 2 nuits Hôtel très agréable et bien placé

10

Pierre

6 juin 2026

·

A séjourné 2 nuits

Propre, moderne, tout le monde serviable, expérience plaisante sur toute la ligne

Propre, moderne, tout le monde serviable, expérience plaisante sur toute la ligne

Politiques de l’établissement

Instructions d’arrivée

Tout ce que vous devez savoir pour une arrivée en douceur.

Arrivée

Départ

De 16:00 à 23:59

Avant 12:00

Bon à savoir

Politiques et informations supplémentaires sur cet établissement.

Suppléments facultatifs

Services supplémentaires payants que vous pouvez demander.

Vous avez une question ?

Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel

Prix pour les dates à venir

septembre 2026

octobre 2026

Moins cher

Plus cher

Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.

Prix en USD pour 2 voyageurs, mis à jour quotidiennement.

Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.

L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.

Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et une carte de crédit peuvent être demandées à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Le nom inscrit sur la carte de crédit présentée comme garantie à l'arrivée doit correspondre au nom de la personne ayant effectué la réservation
Cet hébergement accepte les cartes de crédit ; espèces non acceptées
Cet hébergement se réserve le droit de procéder à une pré-autorisation sur votre carte de paiement avant votre arrivée.
Cet hébergement comprend le dispositif de sécurité suivant : un extincteur

L'hébergement est gratuit pour un maximum de 3 enfants âgés de 17 ans ou moins qui occupent la même chambre que leurs parents ou tuteurs et qui utilisent la literie en place.
Formalités de départ sans contact disponibles.
Cet hébergement accueille des clients de toutes orientations sexuelles et identités de genres (LGBTQIA+ friendly).

Le petit déjeuner complet coûte entre 15 CAD et 25.00 CAD environ par adulte et entre 10.00 CAD et 20.00 CAD environ par enfant.
Service de voiturier : 47 CAD par nuit
Animaux de compagnie : 75 CAD par hébergement et par séjour
Les animaux d'assistance ne sont soumis à aucuns frais.
Une arrivée anticipée est possible moyennant un supplément (sujet à disponibilité)
Tout départ tardif fait l’objet de frais supplémentaires (sujet à disponibilité)

La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.