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Metcalfe Hotel Ottawa by Gray Collection

193 USD

a notte

Media per settembre

Metcalfe Hotel Ottawa by Gray Collection - Image 1

Metcalfe Hotel Ottawa by Gray Collection - Camera

Metcalfe Hotel Ottawa by Gray Collection - Camera

Metcalfe Hotel Ottawa by Gray Collection - Ristorante

Metcalfe Hotel Ottawa by Gray Collection - Bagno

Seleziona le date per controllare prezzi e disponibilità

193 USD

a notte

Media per settembre

Prezzi medi mensili

Presso Metcalfe Hotel Ottawa by Gray Collection, il prezzo per notte è in media di 143 USD nel mese più economico (gennaio) e di 247 USD nel mese più caro (giugno), in base agli ultimi 12 mesi.

Prezzo medio per notte presso Metcalfe Hotel Ottawa by Gray Collection per mese, ultimi 12 mesi (USD)
Mese	Prezzo medio
gennaio	143 USD
febbraio	177 USD
marzo	154 USD
aprile	186 USD
maggio	240 USD
giugno	247 USD
luglio	167 USD
agosto	158 USD
settembre	193 USD
ottobre	200 USD
novembre	188 USD
dicembre	157 USD

Prezzo più alto: giugno (circa 247 USD)

Prezzo più basso: gennaio (circa 143 USD)

Informazioni su questa struttura

Le opportunità di svago non mancano: avrai a disposizione una palestra, oltre a il Wi-Fi gratuito e servizi di concierge. Questo hotel dispone, inoltre, di un salone di parrucchiere, un'area soggiorno in comune e una sala ricevimenti.

Servizi

Le opportunità di svago non mancano: avrai a disposizione una palestra, oltre a il Wi-Fi gratuito e servizi di concierge. Questo hotel dispone, inoltre, di un salone di parrucchiere, un'area soggiorno in comune e una sala ricevimenti.

Servizi per le aziende

Potrai usufruire di un pratico servizio di lavanderia e lavaggio a secco, una reception aperta 24 ore su 24 e personale poliglotta. Un hotel offre 6 sale riunioni disponibili per eventi.

Ristorazione

Prova le specialità di Cocotte, il ristorante di un hotel, o richiedi il comodo servizio in camera con orario limitato. La colazione completa è servita nei giorni feriali dalle ore 07:30 alle ore 10:30 e nel fine settimana dalle ore 07:30 alle ore 13:00, dietro pagamento di un supplemento.

Camere

Rilassati in una delle 108 camere con aria condizionata della struttura, complete di minibar e TV a schermo piatto. Riposati su un comodo letto con materasso a doppio strato, completo di copriletto in piuma e biancheria da letto di alta qualità. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali via cavo è l'ideale per concedersi un po' di svago. I bagni dispongono di doccia, set di cortesia gratuiti e asciugacapelli.

Posizione

Metcalfe Hotel Ottawa by Gray Collection è proprio nel cuore di Ottawa, e in 5 minuti puoi raggiungere a piedi Confederation Park e National Arts Centre. Questo hotel si trova a 0,4 km da Parliament Hill e 0,6 km da Municipio di Ottawa.

Nelle vicinanze

Elgin Street(0.1 miglia)
Confederation Park(0.2 miglia)
Sparks Street(0.2 miglia)
National Arts Centre(0.2 miglia)
Rideau Canal(0.3 miglia)
Sparks Street Mall(0.3 miglia)
Bank Street Promenade(0.3 miglia)
Confederation Square(0.3 miglia)
National War Memorial(0.3 miglia)
Municipio di Ottawa(0.4 miglia)
Torre della pace(0.4 miglia)
Famous Five Monument(0.4 miglia)
Parliament Hill(0.4 miglia)
Parlamento(0.4 miglia)
Ottawa Locks 1-8(0.4 miglia)
L'aeroporto internazionale più vicino è Aeroporto internazionale di Ottawa (YOW)(9 miglia)

Parcheggio
Ristorante
Camere non fumatori
Servizio in camera
Parcheggio valet
Lavanderia a secco

Posizione

123 Metcalfe Street, Byward Market - Parliament Hill, Ottawa, Canada

Elgin Street (0.1 miglia)

Confederation Park (0.2 miglia)

Sparks Street (0.2 miglia)

National Arts Centre (0.2 miglia)

Rideau Canal (0.3 miglia)

Sparks Street Mall (0.3 miglia)

Altre informazioni sulla posizione

Opzioni camera

7

Camera Deluxe (Queen)

Dettagli della camera

1 Murphy Bed

Posti letto: 2

555 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

8

Camera Executive, 1 letto king

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 2

405 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

10

Camera Superior, 2 letti queen

Dettagli della camera

2 Letti Matrimoniali

Posti letto: 4

310 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

7

Camera Executive, 2 camere da letto

Dettagli della camera

2 Letti Matrimoniali Grandi

Posti letto: 4

700 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

8

Suite, ad angolo

Dettagli della camera

1 Letto Matrimoniale Large

e

1 Divano Letto

Posti letto: 4

540 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

7

Camera Superior, 1 letto king

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 2

295 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

10

Camera Superior, 2 camere da letto

Dettagli della camera

1 Letto Matrimoniale Large

e

2 Letti Matrimoniali

Posti letto: 6

605 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

7

Camera, 1 letto king (Atrium)

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 2

265 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

8

Suite, 2 camere da letto

Dettagli della camera

1 Letto Matrimoniale Large

e

2 Letti Matrimoniali

Posti letto: 6

850 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

9

Suite Junior

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 2

485 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

6

Camera Classic, 1 letto queen

Dettagli della camera

1 Letto Matrimoniale

Posti letto: 2

205 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

7

Camera Classic, 1 letto king

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 2

245 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

Recensioni degli ospiti

9.1

Favoloso

Sulla base di 1828 recensioni verificate

Per quale tipo di viaggio viene scelta la struttura?

Lavoro

43%

In coppia

30%

Famiglia

17%

Gruppo

5%

In solitaria

3%

Cosa pensano gli ospiti

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

L'hotel Metcalfe Ottawa by Gray Collection rice ottime recensioni per il personale accogliente, gli ambienti moderni ed eleganti e la posizione centrale, comoda per spostarsi a piedi. Tuttavia, le recensioni riportano anche alcuni problemi relativi al rumore nelle camere, al controllo del clima, al costo del parcheggio e a occasionali disservizi con gli ascensori o la connessione Wi‑Fi.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Cosa pensano gli ospiti

L'hotel Metcalfe Ottawa by Gray Collection rice ottime recensioni per il personale accogliente, gli ambienti moderni ed eleganti e la posizione centrale, comoda per spostarsi a piedi. Tuttavia, le recensioni riportano anche alcuni problemi relativi al rumore nelle camere, al controllo del clima, al costo del parcheggio e a occasionali disservizi con gli ascensori o la connessione Wi‑Fi.

Le camere offrono pavimenti in legno pregiato e servizi di qualità, e molti ospiti trovano i letti molto confortevoli, anche se le dimensioni e la vista variano. Il bistrot francese in loco riceve frequentemente complimenti per il brunch e la cena, con qualche osservazione sul prezzo o sul servizio un po' lento nelle ore di punta. La pulizia è generalmente impeccabile, con solo rare eccezioni. Un'ottima scelta per chi preferisce hotel boutique dal design ricercato.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Servizi

La hall di impatto e la palestra/area giochi ben attrezzata sono punti a favore, ma non c'è piscina. Il parcheggio è offerto solo con servizio di valet ed è spesso costoso o poco chiaro, con occasionali guasti agli ascensori e una connessione Wi‑Fi a pagamento o instabile.

Recensioni degli ospiti correlate

8

Lucy

23 mar 2025

·

Soggiorno di 2 notti

Beautiful and modern property with friendly staff. Parking is not available (except for valet) and expensive in the area but otherwise was a very nice stay.

Beautiful and modern property with friendly staff. Parking is not available (except for valet) and expensive in the area but otherwise was a very nice stay.

6

Aslihan

28 mag 2025

·

Soggiorno di 1 notte

The hotel is beautiful and overall very clean. I did however notice a glass in my room that had a dirty ring that was stained onto the glass and only other issue was the terrible wifi and connectivity within the building and in my room. I could not even have a simple page load with wifi or using my phones hotspot.

The hotel is beautiful and overall very clean. I did however notice a glass in my room that had a dirty ring that was stained onto the glass and only other issue was the terrible wifi and connectivity within the building and in my room. I could not even have a simple page load with wifi or using my phones hotspot.

10

Karen

26 ago 2025

·

Soggiorno di 3 notti

Location was excellent, easy walking to Parliament, restaurants and the Hop on hop off buses. Staff were great, room was clean and modern…only downside to property is there is renovations going on at the moment so only one elevator was working.

Location was excellent, easy walking to Parliament, restaurants and the Hop on hop off buses. Staff were great, room was clean and modern…only downside to property is there is renovations going on at the moment so only one elevator was working.

10

Brynne

22 nov 2025

·

Soggiorno di 1 notte

Convenient central location for stay. Valet parking on site. Very comfy beds.

Convenient central location for stay. Valet parking on site. Very comfy beds.

10

Joelle

19 mag 2025

·

Soggiorno di 5 notti

Had a great stay here. It was well maintained , clean and staff were very helpful and friendly. There is no pool but a great gym with ping pong tables, a basketball hoop and a little putting green. Would highly recommend for all of the above as well as location

Had a great stay here. It was well maintained , clean and staff were very helpful and friendly. There is no pool but a great gym with ping pong tables, a basketball hoop and a little putting green. Would highly recommend for all of the above as well as location

4

Heng

9 nov 2025

·

Soggiorno di 2 notti

Stayed for two nights at this supposedly 4-star hotel (It is not or should not be; better spend your money somewhere else!). It has 8 plus floors but only has 2 elevators for guests (seriously?!). One of them was already down when I checked in. The second one broke down when I checked out. There was no clear instructions on how to access the stairs and get to the lobby. Thanks to that, I had to drag all my stuff down the stairs directionless and missed my train. Imagine people with mobility issues having to do that. Staff offered no help. Complained to reception and the guy at the reception said “beyond my control.” Every sentence started with “unfortunately…” in a passive aggressive tone. Zero customer service skills. How can you run a hotel with no backup plans for elevators? If it was part of regular maintenance, no notices were given. This place is deeply disappointing. If you see this review, I suggest you NOT book it. There are plenty thoughtful and well-maintained hotels in Ottawa and trust me, this one absolutely does not deserve your money.

Stayed for two nights at this supposedly 4-star hotel (It is not or should not be; better spend your money somewhere else!). It has 8 plus floors but only has 2 elevators for guests (seriously?!). One of them was already down when I checked in. The second one broke down when I checked out. There was no clear instructions on how to access the stairs and get to the lobby. Thanks to that, I had to drag all my stuff down the stairs directionless and missed my train. Imagine people with mobility issues having to do that. Staff offered no help. Complained to reception and the guy at the reception said “beyond my control.” Every sentence started with “unfortunately…” in a passive aggressive tone. Zero customer service skills. How can you run a hotel with no backup plans for elevators? If it was part of regular maintenance, no notices were given. This place is deeply disappointing. If you see this review, I suggest you NOT book it. There are plenty thoughtful and well-maintained hotels in Ottawa and trust me, this one absolutely does not deserve your money.

10

Katherine

5 lug 2025

·

Soggiorno di 1 notte

Nice boutique hotel with great staffs. The bed was very comfortable. No swimming pool but you have access to a gym with pumping tables. The location was great.

Nice boutique hotel with great staffs. The bed was very comfortable. No swimming pool but you have access to a gym with pumping tables. The location was great.

10

Sarah

2 set 2025

·

Soggiorno di 2 notti

We liked the restaurant and the family friendly gym space was great!

We liked the restaurant and the family friendly gym space was great!

10

Richard

8 lug 2025

·

Soggiorno di 1 notte

Great place but they neglect to tell you that there is only Valet Parking at $47.00. I was NOT happy.

Great place but they neglect to tell you that there is only Valet Parking at $47.00. I was NOT happy.

8

Woon Wah

18 set 2025

·

Soggiorno di 1 notte

I would have preferred to know they were having some renovations during my stay- only one elevator available. I appreciated that the friendly staff told me about the cheaper parking option rather than park on site.

I would have preferred to know they were having some renovations during my stay- only one elevator available. I appreciated that the friendly staff told me about the cheaper parking option rather than park on site.

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Pulizia

Le camere e le aree comuni sono generalmente molto pulite e ben tenute, e molti ospiti elogiano il servizio di pulizia. Alcuni hanno segnalato piccole lacune, come problemi nel bagno, polvere o dettagli trascurati.

Recensioni degli ospiti correlate

4

Mathew

10 nov 2024

·

Soggiorno di 1 notte

There was no vallet parking, had to park off property, and a dirt bathroom with hair stuck to the shower.

There was no vallet parking, had to park off property, and a dirt bathroom with hair stuck to the shower.

6

Aslihan

28 mag 2025

·

Soggiorno di 1 notte

The hotel is beautiful and overall very clean. I did however notice a glass in my room that had a dirty ring that was stained onto the glass and only other issue was the terrible wifi and connectivity within the building and in my room. I could not even have a simple page load with wifi or using my phones hotspot.

The hotel is beautiful and overall very clean. I did however notice a glass in my room that had a dirty ring that was stained onto the glass and only other issue was the terrible wifi and connectivity within the building and in my room. I could not even have a simple page load with wifi or using my phones hotspot.

10

Megan

26 ott 2025

·

Soggiorno di 2 notti

Clean, spacious, comfortable room. Friendly, helpful staff. Great location.

Clean, spacious, comfortable room. Friendly, helpful staff. Great location.

2

Harman

18 ago 2024

·

Soggiorno di 1 notte

Dirty and wrinkled bedsheet , room not clean, not a good experience overall

Dirty and wrinkled bedsheet , room not clean, not a good experience overall

8

Catherine

2 feb 2026

·

Soggiorno di 2 notti

Staff were lovely and accommodating; cleanliness of the room was not great (used fake eyelashes on the counter & an unflushed toilet when we first entered—everyone’s entitled to an off day I suppose, lol!). Cleaning staff very kind and responsive, but our room was right next to their supply closet so at all hours there was quite a bit of noise with the door opening and closing constantly (just bring earplugs and you’ll be fine). Ample towels, wonderfully comfy bed, will come again.

Staff were lovely and accommodating; cleanliness of the room was not great (used fake eyelashes on the counter & an unflushed toilet when we first entered—everyone’s entitled to an off day I suppose, lol!). Cleaning staff very kind and responsive, but our room was right next to their supply closet so at all hours there was quite a bit of noise with the door opening and closing constantly (just bring earplugs and you’ll be fine). Ample towels, wonderfully comfy bed, will come again.

10

Charlene

9 nov 2025

·

Soggiorno di 2 notti

Clean rooms, fantastic staff, great boutique hotel

Clean rooms, fantastic staff, great boutique hotel

10

CONGCONG

8 ago 2025

·

Soggiorno di 2 notti

Receptions are good, professional, and the room is clean!

Receptions are good, professional, and the room is clean!

10

Mary

22 nov 2025

·

Soggiorno di 2 notti

Modern, clean, stylish hotel in the heart of downtown Ottawa.

Modern, clean, stylish hotel in the heart of downtown Ottawa.

8

Vaanya

10 nov 2024

·

Soggiorno di 3 notti

The room was big, but the washroom was tiny. With our toddler, it was hard to manage. I also noticed a lot of dust and lint around the bed because my kid was playing on the floor. It was shocking because the first impression I got from stepping into the hotel was that it was wow.

The room was big, but the washroom was tiny. With our toddler, it was hard to manage. I also noticed a lot of dust and lint around the bed because my kid was playing on the floor. It was shocking because the first impression I got from stepping into the hotel was that it was wow.

10

Pamela

10 gen 2026

·

Soggiorno di 1 notte

Extremely courteous staff, clean and updated room. Thank you.

Extremely courteous staff, clean and updated room. Thank you.

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Camere

Le camere sono confortevoli, con pavimenti in legno pregiato e servizi di qualità; molti ospiti trovano i letti molto comodi. Le dimensioni e la vista variano, e alcuni menzionano il rumore proveniente dalla hall o dalla strada, le prestazioni del sistema di riscaldamento/raffreddamento o la bassa pressione dell'acqua nella doccia.

Recensioni degli ospiti correlate

6

Stephen

19 mag 2025

·

Soggiorno di 2 notti

Location was fantastic. Short walk to Parliament and other important sights. The staff was easy to deal with. The fan in the bathroom was broken and had been for some time as evidence from the peeling paint on the ceiling. The room was really small with no place to unpack clothing/personal effects.

Location was fantastic. Short walk to Parliament and other important sights. The staff was easy to deal with. The fan in the bathroom was broken and had been for some time as evidence from the peeling paint on the ceiling. The room was really small with no place to unpack clothing/personal effects.

8

ZHAN

26 ago 2025

·

Soggiorno di 2 notti

Air conditioning is loud but otherwise everything is good!

Air conditioning is loud but otherwise everything is good!

10

hai

6 ago 2024

·

Soggiorno di 1 notte

Safe and convenient

Safe and convenient

8

Tara

2 mar 2025

·

Soggiorno di 2 notti

Loved the aesthetic of the hotel but if your room in on the front side of the hotel you will hear the noisy cars and the court yard noise hard to sleep

Loved the aesthetic of the hotel but if your room in on the front side of the hotel you will hear the noisy cars and the court yard noise hard to sleep

8

Katie

5 ott 2025

·

Soggiorno di 2 notti

Great staff and service. The bed was extremely comfortable and the bathroom was beautiful and very clean. The desk area was great for work and the designer chair perfect. Loved the Le labo toiletries. Unfortunately I was very close to ongoing construction and the atrium, so my stay was quite noisy. The construction continued throughout the first night stay so I did not sleep more than a few hours, which was a shame. Other than that, I highly recommend staying here and also dining at the restaurant. The food was amazing!

Great staff and service. The bed was extremely comfortable and the bathroom was beautiful and very clean. The desk area was great for work and the designer chair perfect. Loved the Le labo toiletries. Unfortunately I was very close to ongoing construction and the atrium, so my stay was quite noisy. The construction continued throughout the first night stay so I did not sleep more than a few hours, which was a shame. Other than that, I highly recommend staying here and also dining at the restaurant. The food was amazing!

6

Mike

21 ott 2025

·

Soggiorno di 1 notte

A courtyard room is not an outside courtyard but a courtyard to the main lobby and dining area.

A courtyard room is not an outside courtyard but a courtyard to the main lobby and dining area.

10

Feda

22 nov 2025

·

Soggiorno di 2 notti

The room was so clean and spacious and comfortable. The bathrooms are modern and well equipped. The onsite restaurant was very good. The hotel staff was friendly and welcoming. Would definitely return to The Metcalfe and recommend it to anyone visiting Ottawa.

The room was so clean and spacious and comfortable. The bathrooms are modern and well equipped. The onsite restaurant was very good. The hotel staff was friendly and welcoming. Would definitely return to The Metcalfe and recommend it to anyone visiting Ottawa.

8

William

10 mag 2025

·

Soggiorno di 3 notti

Positives: rooms, staff, location Negatives: bathtub/shower had no grab bars, and since step up into bathtub was high, more elderly people may find it difficult to get into and out of. No exhaust fan in bathroom. Only valet parking available, which was expensive.

Positives: rooms, staff, location Negatives: bathtub/shower had no grab bars, and since step up into bathtub was high, more elderly people may find it difficult to get into and out of. No exhaust fan in bathroom. Only valet parking available, which was expensive.

8

John

4 mag 2025

·

Soggiorno di 2 notti

Very nice hotel but the water pressure on the shower was too too too low. Unfortunately This is a deal breaker for me. Also too much noise on the steer after hours and can hear inside our room. This was most likely because we were on a lower floor (2nd floor)

Very nice hotel but the water pressure on the shower was too too too low. Unfortunately This is a deal breaker for me. Also too much noise on the steer after hours and can hear inside our room. This was most likely because we were on a lower floor (2nd floor)

10

My Thanh

7 mar 2025

·

Soggiorno di 2 notti

Beautiful hotel and i love that the rooms have hard wood floors and Le Labo toiletries are offered. Will stay here again!

Beautiful hotel and i love that the rooms have hard wood floors and Le Labo toiletries are offered. Will stay here again!

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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Servizio

Il servizio è ampiamente descritto come cortese, attento e disponibile, con un personale spesso pronto a fare il possibile per venire incontro alle esigenze degli ospiti. Una minoranza ha segnalato un'assistenza discontinua alla reception, ritardi o difficoltà nella risoluzione dei problemi.

Recensioni degli ospiti correlate

8

Margaret

11 nov 2025

·

Soggiorno di 4 notti

The breakfast wasn’t free as stated earlier. Wonderful staff.

The breakfast wasn’t free as stated earlier. Wonderful staff.

10

Simon

17 lug 2025

·

Soggiorno di 5 notti

Everything about this stay was on point. Staff were amazing, friendly and proficient. Room had been very well remodelled, and finished with quality accents and detail. The only drawback is the parking by valet only - but this can be overcome easily by parking at the city hall underground lot a few blocks away. Very charming.

Everything about this stay was on point. Staff were amazing, friendly and proficient. Room had been very well remodelled, and finished with quality accents and detail. The only drawback is the parking by valet only - but this can be overcome easily by parking at the city hall underground lot a few blocks away. Very charming.

8

Michelle

1 gen 2026

·

Soggiorno di 1 notte

Clean room, seamless check in, great staff, late check in requested and confirmed for 1pm but then morning of check out, we were told we were late checking out by noon...

Clean room, seamless check in, great staff, late check in requested and confirmed for 1pm but then morning of check out, we were told we were late checking out by noon...

10

Angela

10 ott 2025

·

Soggiorno di 2 notti

Very happy with our stay at the Metcalfe. We were travelling as a group and had two rooms. Both were clean, well stocked with amenities and well maintained. We needed extra water and coffee and the front desk assisted us without issues. The thing that stuck out to me the most was when we checked out we left our bags with the hotel to walk around before our train. When we returned, one of the bags were not returned to us. When I called the hotel, assuming the bag was lost, they instead assured me they would send it promptly over to Montreal. Everything arrived later in the week, safe and sound. We were so impressed. I would stay at the Metcalfe again for the location, the rooms and the aesthetic- but also knowing that the staff go above and beyond just solidifies this decision. Thank you.

Very happy with our stay at the Metcalfe. We were travelling as a group and had two rooms. Both were clean, well stocked with amenities and well maintained. We needed extra water and coffee and the front desk assisted us without issues. The thing that stuck out to me the most was when we checked out we left our bags with the hotel to walk around before our train. When we returned, one of the bags were not returned to us. When I called the hotel, assuming the bag was lost, they instead assured me they would send it promptly over to Montreal. Everything arrived later in the week, safe and sound. We were so impressed. I would stay at the Metcalfe again for the location, the rooms and the aesthetic- but also knowing that the staff go above and beyond just solidifies this decision. Thank you.

2

Jose

23 ott 2025

·

Soggiorno di 1 notte

I was confirmed and checking in and was told upon check in TJ’s they have no room for me and had to rebook me elsewhere, This is totally unacceptable and an absolute total inconvenience. Furthermore, I was booked several blocks away n an older hotel an away from friends who are booked at the metcalfe. I expect a full refund for this bad bad experience -

I was confirmed and checking in and was told upon check in TJ’s they have no room for me and had to rebook me elsewhere, This is totally unacceptable and an absolute total inconvenience. Furthermore, I was booked several blocks away n an older hotel an away from friends who are booked at the metcalfe. I expect a full refund for this bad bad experience -

4

Heng

9 nov 2025

·

Soggiorno di 2 notti

Stayed for two nights at this supposedly 4-star hotel (It is not or should not be; better spend your money somewhere else!). It has 8 plus floors but only has 2 elevators for guests (seriously?!). One of them was already down when I checked in. The second one broke down when I checked out. There was no clear instructions on how to access the stairs and get to the lobby. Thanks to that, I had to drag all my stuff down the stairs directionless and missed my train. Imagine people with mobility issues having to do that. Staff offered no help. Complained to reception and the guy at the reception said “beyond my control.” Every sentence started with “unfortunately…” in a passive aggressive tone. Zero customer service skills. How can you run a hotel with no backup plans for elevators? If it was part of regular maintenance, no notices were given. This place is deeply disappointing. If you see this review, I suggest you NOT book it. There are plenty thoughtful and well-maintained hotels in Ottawa and trust me, this one absolutely does not deserve your money.

Stayed for two nights at this supposedly 4-star hotel (It is not or should not be; better spend your money somewhere else!). It has 8 plus floors but only has 2 elevators for guests (seriously?!). One of them was already down when I checked in. The second one broke down when I checked out. There was no clear instructions on how to access the stairs and get to the lobby. Thanks to that, I had to drag all my stuff down the stairs directionless and missed my train. Imagine people with mobility issues having to do that. Staff offered no help. Complained to reception and the guy at the reception said “beyond my control.” Every sentence started with “unfortunately…” in a passive aggressive tone. Zero customer service skills. How can you run a hotel with no backup plans for elevators? If it was part of regular maintenance, no notices were given. This place is deeply disappointing. If you see this review, I suggest you NOT book it. There are plenty thoughtful and well-maintained hotels in Ottawa and trust me, this one absolutely does not deserve your money.

10

Silvia

30 ott 2025

·

Soggiorno di 2 notti

Always a great stay at the Metcalfe! Attentive staff, very friendly. Excellent restaurant!

Always a great stay at the Metcalfe! Attentive staff, very friendly. Excellent restaurant!

10

juan

28 nov 2024

·

Soggiorno di 2 notti

I had a wonderful experience with the staff during my stay. When I accidentally left my wallet at the front desk after checking out, the staff quickly chased after me to return it. Their attentiveness and kindness truly stood out. Thank you for such outstanding customer service!

I had a wonderful experience with the staff during my stay. When I accidentally left my wallet at the front desk after checking out, the staff quickly chased after me to return it. Their attentiveness and kindness truly stood out. Thank you for such outstanding customer service!

4

claire

19 apr 2025

·

Soggiorno di 2 notti

Too difficult to make changes on the reserve. I will never book with Expedia again. The front desk was not helpful with my illness when I had to cut our trip short by one night. We had to pretty much beg for a refund.

Too difficult to make changes on the reserve. I will never book with Expedia again. The front desk was not helpful with my illness when I had to cut our trip short by one night. We had to pretty much beg for a refund.

10

Jonathan

19 nov 2025

·

Soggiorno di 1 notte

The Metcalfe Hotel is a wonderful place to stay in central Ottawa. When I arrived at check in I was informed that there was a maintenance issue with my room and as a result they would be putting me in their neighbouring connected property in what I assume is meant for their short term vacation rentals. Because of the minor inconvenience the hotel compte my room for free, comped my valet for free including a full charge on my Tesla and also gave me a $50 dining credit to be used in their restaurant. The hotel went above and beyond giving me a free stay since my hotel room was not available and all other rooms were sold out. Highly recommend and I would definitely stay here again thanks to their generosity.

The Metcalfe Hotel is a wonderful place to stay in central Ottawa. When I arrived at check in I was informed that there was a maintenance issue with my room and as a result they would be putting me in their neighbouring connected property in what I assume is meant for their short term vacation rentals. Because of the minor inconvenience the hotel compte my room for free, comped my valet for free including a full charge on my Tesla and also gave me a $50 dining credit to be used in their restaurant. The hotel went above and beyond giving me a free stay since my hotel room was not available and all other rooms were sold out. Highly recommend and I would definitely stay here again thanks to their generosity.

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Posizione

Posizione centrale e comoda per raggiungere a piedi Parliament Hill, il canale e le principali attrazioni del centro. Alcuni ospiti segnalano rumore notturno proveniente dalla strada in alcune camere.

Recensioni degli ospiti correlate

10

Julie

16 feb 2026

·

Soggiorno di 1 notte

They allowed me to check in a couple hours early. Staff was kind, hotel clean and lovely. Great location, right around the corner from Rideau Canal.

They allowed me to check in a couple hours early. Staff was kind, hotel clean and lovely. Great location, right around the corner from Rideau Canal.

10

James

18 nov 2025

·

Soggiorno di 3 notti

Clean, big room. Close to Parliament hill. sparks street, and Byward market, Gym and Restaurant. A great stay overall!

Clean, big room. Close to Parliament hill. sparks street, and Byward market, Gym and Restaurant. A great stay overall!

10

Megan

26 ott 2025

·

Soggiorno di 2 notti

Clean, spacious, comfortable room. Friendly, helpful staff. Great location.

Clean, spacious, comfortable room. Friendly, helpful staff. Great location.

10

Alberto

12 nov 2025

·

Soggiorno di 2 notti

Room was very clean, comfortable and with perfect combination of lights, making it very relaxing. Nice hotel in central position, very close to Parliament Hill.

Room was very clean, comfortable and with perfect combination of lights, making it very relaxing. Nice hotel in central position, very close to Parliament Hill.

10

Ken

20 lug 2025

·

Soggiorno di 2 notti

It was what I needed, quiet, comfortable, walking distance to everything downtown. It’s even walkable 40 mins to TD Place for some sports. Well, for me anyway. Transit is available to everywhere.

It was what I needed, quiet, comfortable, walking distance to everything downtown. It’s even walkable 40 mins to TD Place for some sports. Well, for me anyway. Transit is available to everywhere.

10

Louise

5 ago 2024

·

Soggiorno di 2 notti

Great location. Close to everything you may want to see in Ottawa.

Great location. Close to everything you may want to see in Ottawa.

10

Eileen

25 ago 2025

·

Soggiorno di 1 notte

Great location and walkable to many national museums and shops. Beautiful rooms and lounge area on site. Would definitely stay again

Great location and walkable to many national museums and shops. Beautiful rooms and lounge area on site. Would definitely stay again

10

Alexander

26 ago 2025

·

Soggiorno di 2 notti

Great spot. Will stay again. Area is a little run down but not unsafe by any means.

Great spot. Will stay again. Area is a little run down but not unsafe by any means.

10

John

8 ott 2024

·

Soggiorno di 3 notti

Hotel is superbly situated to walk anywhere in central Ottawa. It is well designed, with very clean, comfortable rooms and the staff at Reception are welcoming and efficient. The attached restaurant, Cocotte, is excellent.

Hotel is superbly situated to walk anywhere in central Ottawa. It is well designed, with very clean, comfortable rooms and the staff at Reception are welcoming and efficient. The attached restaurant, Cocotte, is excellent.

6

Helena

29 set 2025

·

Soggiorno di 1 notte

Loud music from a bar outside the hotel persisting until 6:00 am … and loud patrons loitering on the sidewalk. Impossible to sleep.

Loud music from a bar outside the hotel persisting until 6:00 am … and loud patrons loitering on the sidewalk. Impossible to sleep.

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Ristorazione

Il bistrot francese in loco è spesso elogiato per il brunch e le cene gustosi. Alcuni segnalano prezzi più alti o un servizio lento/poco attento nelle ore di punta; è consigliabile prenotare.

Recensioni degli ospiti correlate

10

Ian

15 set 2025

·

Soggiorno di 2 notti

Staff were super attentive, love the soaps and products offered. Nice restaurant in the hotel, central location and easy walks to all sites.

Staff were super attentive, love the soaps and products offered. Nice restaurant in the hotel, central location and easy walks to all sites.

10

Philippe

13 lug 2025

·

Soggiorno di 1 notte

The large atrium was beautiful with ample seating for lounging. The Cocotte Bistro had a fantastic brunch and all of the hotel staff were amazing and ensured a pleasurable stay while accommodating our many requests .

The large atrium was beautiful with ample seating for lounging. The Cocotte Bistro had a fantastic brunch and all of the hotel staff were amazing and ensured a pleasurable stay while accommodating our many requests .

10

ALISON

13 ott 2025

·

Soggiorno di 3 notti

My husband and I visited for a short 4-day holiday. Cannot beat the location. The staff was super attentive. The attendant covering the valet service really went above and beyond. The dining room's Breakfast Américain was amazing. Will be staying again. Would definitely recommend.

My husband and I visited for a short 4-day holiday. Cannot beat the location. The staff was super attentive. The attendant covering the valet service really went above and beyond. The dining room's Breakfast Américain was amazing. Will be staying again. Would definitely recommend.

10

Suzanne

12 gen 2026

·

Soggiorno di 1 notte

Lovely room and the dining room was a real treat. Thoroughly enjoyed the salmon tartate, nicoise, steak frites and the pecan pie :) Highly recommend! We'll be back.

Lovely room and the dining room was a real treat. Thoroughly enjoyed the salmon tartate, nicoise, steak frites and the pecan pie :) Highly recommend! We'll be back.

8

Xi

13 ott 2025

·

Soggiorno di 2 notti

Room is okay, spacious than expected, clean, and hotel staff are super friendly and helpful. However the restaurant staff not so attentive, we've waited some time to be seated while two staff just busy talking to each other, the staff who leads us didn't smile or say anything for the wait. But our server is sweet, food is just okay, overall too much savoury than flavor. I would say it's decent and convenient for hotel stayers but nothing special.

Room is okay, spacious than expected, clean, and hotel staff are super friendly and helpful. However the restaurant staff not so attentive, we've waited some time to be seated while two staff just busy talking to each other, the staff who leads us didn't smile or say anything for the wait. But our server is sweet, food is just okay, overall too much savoury than flavor. I would say it's decent and convenient for hotel stayers but nothing special.

10

Neal

20 ott 2025

·

Soggiorno di 3 notti

Friendly and helpful staff. Kudos, to the restaurant waitstaff and cooks. The waitstaff are organized and friendly as well as accommodating and the food is always fresh , hot, and plentiful. Well done !

Friendly and helpful staff. Kudos, to the restaurant waitstaff and cooks. The waitstaff are organized and friendly as well as accommodating and the food is always fresh , hot, and plentiful. Well done !

10

Jessica

27 ott 2025

·

Soggiorno di 2 notti

Loved my stay at the Metcalfe and will definitely stay again next time I'm in Ottawa. Wonderful staff, clean facilities and a great French restaurant for both breakfast, lunch or dinner. Comfortable rooms and beds, and very conveniently located.

Loved my stay at the Metcalfe and will definitely stay again next time I'm in Ottawa. Wonderful staff, clean facilities and a great French restaurant for both breakfast, lunch or dinner. Comfortable rooms and beds, and very conveniently located.

10

John

7 nov 2025

·

Soggiorno di 3 notti

A wonderful property with an outstanding restaurant.

A wonderful property with an outstanding restaurant.

10

Geoffrey H

2 set 2025

·

Soggiorno di 4 notti

I was rather disappointed with the restaurant service, I sat for breakfast and was ignored, it was a great disappointment, I briefly advised the concierge and bought breakfast at Tim Hortons on the corner. The only downside to my visit.

I was rather disappointed with the restaurant service, I sat for breakfast and was ignored, it was a great disappointment, I briefly advised the concierge and bought breakfast at Tim Hortons on the corner. The only downside to my visit.

10

Carolee-anne

3 feb 2025

·

Soggiorno di 1 notte

Great location in downtown Ottawa. Walking distance to the National Art Centre, Parliament Hill, the Rideau Canal and many other sites. Service was great and the room very comfortable. We overlooked the indoor courtyard and it was e trembly quiet. The restaurant is also very good but I recommend making reservations as it was very busy both for dinner and breakfast.

Great location in downtown Ottawa. Walking distance to the National Art Centre, Parliament Hill, the Rideau Canal and many other sites. Service was great and the room very comfortable. We overlooked the indoor courtyard and it was e trembly quiet. The restaurant is also very good but I recommend making reservations as it was very busy both for dinner and breakfast.

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10

Carina

10 mar 2024

·

Soggiorno di 1 notte

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8

AHMED

6 giorni fa

·

Soggiorno di 1 notte

Very good stay

Very good stay

10

Claude

settimana scorsa

·

Soggiorno di 1 notte

Personnel accueillant et de service. En général très bon service. Je recommanderais cette hôtel.

Personnel accueillant et de service. En général très bon service. Je recommanderais cette hôtel.

8

Brian

settimana scorsa

·

Soggiorno di 1 notte

Booking and check-in was seamless!

Booking and check-in was seamless!

10

Yvette

2 settimane fa

·

Soggiorno di 1 notte

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Check-in

Check-out

Dalle 16:00 alle 23:59

Prima delle 12:00

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ottobre 2026

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