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Metcalfe Hotel Ottawa by Gray Collection

193 USD

/natt

Gj.snitt. for september

Metcalfe Hotel Ottawa by Gray Collection - Image 1

Metcalfe Hotel Ottawa by Gray Collection - Rom

Metcalfe Hotel Ottawa by Gray Collection - Rom

Metcalfe Hotel Ottawa by Gray Collection - Restaurant

Metcalfe Hotel Ottawa by Gray Collection - Bad

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193 USD

/natt

Gj.snitt. for september

Månedlige gjennomsnittspriser

På Metcalfe Hotel Ottawa by Gray Collection er prisen per natt i gjennomsnitt 143 USD i den billigste måneden (januar) og 247 USD i den dyreste måneden (juni), basert på de siste 12 månedene.

Gjennomsnittspris per natt på Metcalfe Hotel Ottawa by Gray Collection etter måned, siste 12 måneder (USD)
Måned	Gjennomsnittspris
januar	143 USD
februar	177 USD
mars	154 USD
april	186 USD
mai	240 USD
juni	247 USD
juli	167 USD
august	158 USD
september	193 USD
oktober	200 USD
november	188 USD
desember	157 USD

Dyreste: juni (ca. 247 USD)

Billigste: januar (ca. 143 USD)

Om denne eiendommen

Du tilbys blant annet et treningssenter og wi-fi (inkludert) og concierge-tjenester. Dette hotellet tilbyr også frisørsalong, felles oppholdsrom og bankettsal.

Parkering
Restaurant
Rom for ikke-røykere
Romservice
Betjent parkering
Renseri

Beliggenhet

123 Metcalfe Street, Byward Market / Parliament Hill, Ottawa, Canada

Elgin Street (0.1 miles)

Confederation Park (0.2 miles)

Sparks Street (0.2 miles)

Nasjonalt kunstsenter (0.2 miles)

Rideau Canal (0.3 miles)

Sparks Street Mall (0.3 miles)

Mer stedsinformasjon

Romalternativer

7

Rom – deluxe (Queen)

Romdetaljer

1 Murphy Bed

Sover 2

555 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

8

Rom – executive, 1 kingsize-seng

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 2

405 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

10

Rom – superior, 2 queensize-senger

Romdetaljer

2 Store Dobbeltsenger

Sover 4

310 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

7

Rom – executive, 2 soverom

Romdetaljer

2 Ekstra Store Dobbeltsenger

Sover 4

700 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

8

Suite, hjørnerom

Romdetaljer

1 Ekstra Stor Dobbeltseng

og

1 Sovesofa

Sover 4

540 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

7

Rom – superior, 1 kingsize-seng

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 2

295 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

10

Rom – superior, 2 soverom

Romdetaljer

1 Ekstra Stor Dobbeltseng

og

2 Store Dobbeltsenger

Sover 6

605 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

7

Rom, 1 kingsize-seng (Atrium)

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 2

265 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

8

Suite, 2 soverom

Romdetaljer

1 Ekstra Stor Dobbeltseng

og

2 Store Dobbeltsenger

Sover 6

850 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

9

Suite – junior

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 2

485 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

6

Rom – classic, 1 queensize-seng

Romdetaljer

1 Stor Dobbeltseng

Sover 2

205 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

7

Rom – classic, 1 kingsize-seng

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 2

245 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

Gjesteomtaler

9.1

Supert

basert på 1 828 verifiserte omtaler

Hvem bor her?

Business

43%

Par

30%

Familie

17%

Grupper

5%

Alene

3%

Hva gjestene synes

KI-generert oppsummering basert på nylige gjesteomtaler

Metcalfe Hotel Ottawa by Gray Collection får jevnlig skryt for sitt imøtekommende personale, stilfulle, moderne rom og sentrale beliggenhet, hvor det er enkelt å gå til mange steder. Samtidig nevnes støynivå, klimakontroll, parkeringskostnader og sporadiske problemer med heis eller Wi-Fi i flere anmeldelser.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

Hva gjestene synes

Metcalfe Hotel Ottawa by Gray Collection får jevnlig skryt for sitt imøtekommende personale, stilfulle, moderne rom og sentrale beliggenhet, hvor det er enkelt å gå til mange steder. Samtidig nevnes støynivå, klimakontroll, parkeringskostnader og sporadiske problemer med heis eller Wi-Fi i flere anmeldelser.

Rommene kombinerer parkettgulv med gode fasiliteter, og mange synes sengene er svært komfortable, selv om utformingen og utsikten varierer. Den franske bistroen på stedet får ofte ros for både lunsj og middag, men noen nevner prisen eller tregere service i travle perioder. Renholdet er vanligvis bra, med bare noen få unntak. Et godt valg for reisende som foretrekker designorienterte boutiquehoteller.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Fasiliteter

Et slående lobbyområde og et populært trenings- og spillområde er positive sider, men det er ikke noe basseng. Parkering er kun med betjent og kan ofte være dyrt eller forvirrende, i tillegg nevnes sporadiske heisstopp og ustabilt eller betalt Wi-Fi.

Relaterte gjesteomtaler

8

Lucy

23. mars 2025

·

Overnattet 2 netter

Beautiful and modern property with friendly staff. Parking is not available (except for valet) and expensive in the area but otherwise was a very nice stay.

Beautiful and modern property with friendly staff. Parking is not available (except for valet) and expensive in the area but otherwise was a very nice stay.

6

Aslihan

28. mai 2025

·

Overnattet 1 natt

The hotel is beautiful and overall very clean. I did however notice a glass in my room that had a dirty ring that was stained onto the glass and only other issue was the terrible wifi and connectivity within the building and in my room. I could not even have a simple page load with wifi or using my phones hotspot.

The hotel is beautiful and overall very clean. I did however notice a glass in my room that had a dirty ring that was stained onto the glass and only other issue was the terrible wifi and connectivity within the building and in my room. I could not even have a simple page load with wifi or using my phones hotspot.

10

Karen

26. aug. 2025

·

Overnattet 3 netter

Location was excellent, easy walking to Parliament, restaurants and the Hop on hop off buses. Staff were great, room was clean and modern…only downside to property is there is renovations going on at the moment so only one elevator was working.

Location was excellent, easy walking to Parliament, restaurants and the Hop on hop off buses. Staff were great, room was clean and modern…only downside to property is there is renovations going on at the moment so only one elevator was working.

10

Brynne

22. nov. 2025

·

Overnattet 1 natt

Convenient central location for stay. Valet parking on site. Very comfy beds.

Convenient central location for stay. Valet parking on site. Very comfy beds.

10

Joelle

19. mai 2025

·

Overnattet 5 netter

Had a great stay here. It was well maintained , clean and staff were very helpful and friendly. There is no pool but a great gym with ping pong tables, a basketball hoop and a little putting green. Would highly recommend for all of the above as well as location

Had a great stay here. It was well maintained , clean and staff were very helpful and friendly. There is no pool but a great gym with ping pong tables, a basketball hoop and a little putting green. Would highly recommend for all of the above as well as location

4

Heng

9. nov. 2025

·

Overnattet 2 netter

Stayed for two nights at this supposedly 4-star hotel (It is not or should not be; better spend your money somewhere else!). It has 8 plus floors but only has 2 elevators for guests (seriously?!). One of them was already down when I checked in. The second one broke down when I checked out. There was no clear instructions on how to access the stairs and get to the lobby. Thanks to that, I had to drag all my stuff down the stairs directionless and missed my train. Imagine people with mobility issues having to do that. Staff offered no help. Complained to reception and the guy at the reception said “beyond my control.” Every sentence started with “unfortunately…” in a passive aggressive tone. Zero customer service skills. How can you run a hotel with no backup plans for elevators? If it was part of regular maintenance, no notices were given. This place is deeply disappointing. If you see this review, I suggest you NOT book it. There are plenty thoughtful and well-maintained hotels in Ottawa and trust me, this one absolutely does not deserve your money.

Stayed for two nights at this supposedly 4-star hotel (It is not or should not be; better spend your money somewhere else!). It has 8 plus floors but only has 2 elevators for guests (seriously?!). One of them was already down when I checked in. The second one broke down when I checked out. There was no clear instructions on how to access the stairs and get to the lobby. Thanks to that, I had to drag all my stuff down the stairs directionless and missed my train. Imagine people with mobility issues having to do that. Staff offered no help. Complained to reception and the guy at the reception said “beyond my control.” Every sentence started with “unfortunately…” in a passive aggressive tone. Zero customer service skills. How can you run a hotel with no backup plans for elevators? If it was part of regular maintenance, no notices were given. This place is deeply disappointing. If you see this review, I suggest you NOT book it. There are plenty thoughtful and well-maintained hotels in Ottawa and trust me, this one absolutely does not deserve your money.

10

Katherine

5. juli 2025

·

Overnattet 1 natt

Nice boutique hotel with great staffs. The bed was very comfortable. No swimming pool but you have access to a gym with pumping tables. The location was great.

Nice boutique hotel with great staffs. The bed was very comfortable. No swimming pool but you have access to a gym with pumping tables. The location was great.

10

Sarah

2. sep. 2025

·

Overnattet 2 netter

We liked the restaurant and the family friendly gym space was great!

We liked the restaurant and the family friendly gym space was great!

10

Richard

8. juli 2025

·

Overnattet 1 natt

Great place but they neglect to tell you that there is only Valet Parking at $47.00. I was NOT happy.

Great place but they neglect to tell you that there is only Valet Parking at $47.00. I was NOT happy.

8

Woon Wah

18. sep. 2025

·

Overnattet 1 natt

I would have preferred to know they were having some renovations during my stay- only one elevator available. I appreciated that the friendly staff told me about the cheaper parking option rather than park on site.

I would have preferred to know they were having some renovations during my stay- only one elevator available. I appreciated that the friendly staff told me about the cheaper parking option rather than park on site.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Renhold

Rom og fellesområder er generelt veldig rene og godt vedlikeholdte, med mange skryteord til rengjøringspersonalet. Noen få gjester har rapportert om mangler, som problemer på badet, støv eller oversette detaljer.

Relaterte gjesteomtaler

4

Mathew

10. nov. 2024

·

Overnattet 1 natt

There was no vallet parking, had to park off property, and a dirt bathroom with hair stuck to the shower.

There was no vallet parking, had to park off property, and a dirt bathroom with hair stuck to the shower.

6

Aslihan

28. mai 2025

·

Overnattet 1 natt

The hotel is beautiful and overall very clean. I did however notice a glass in my room that had a dirty ring that was stained onto the glass and only other issue was the terrible wifi and connectivity within the building and in my room. I could not even have a simple page load with wifi or using my phones hotspot.

The hotel is beautiful and overall very clean. I did however notice a glass in my room that had a dirty ring that was stained onto the glass and only other issue was the terrible wifi and connectivity within the building and in my room. I could not even have a simple page load with wifi or using my phones hotspot.

10

Megan

26. okt. 2025

·

Overnattet 2 netter

Clean, spacious, comfortable room. Friendly, helpful staff. Great location.

Clean, spacious, comfortable room. Friendly, helpful staff. Great location.

2

Harman

18. aug. 2024

·

Overnattet 1 natt

Dirty and wrinkled bedsheet , room not clean, not a good experience overall

Dirty and wrinkled bedsheet , room not clean, not a good experience overall

8

Catherine

2. feb. 2026

·

Overnattet 2 netter

Staff were lovely and accommodating; cleanliness of the room was not great (used fake eyelashes on the counter & an unflushed toilet when we first entered—everyone’s entitled to an off day I suppose, lol!). Cleaning staff very kind and responsive, but our room was right next to their supply closet so at all hours there was quite a bit of noise with the door opening and closing constantly (just bring earplugs and you’ll be fine). Ample towels, wonderfully comfy bed, will come again.

Staff were lovely and accommodating; cleanliness of the room was not great (used fake eyelashes on the counter & an unflushed toilet when we first entered—everyone’s entitled to an off day I suppose, lol!). Cleaning staff very kind and responsive, but our room was right next to their supply closet so at all hours there was quite a bit of noise with the door opening and closing constantly (just bring earplugs and you’ll be fine). Ample towels, wonderfully comfy bed, will come again.

10

Charlene

9. nov. 2025

·

Overnattet 2 netter

Clean rooms, fantastic staff, great boutique hotel

Clean rooms, fantastic staff, great boutique hotel

10

CONGCONG

8. aug. 2025

·

Overnattet 2 netter

Receptions are good, professional, and the room is clean!

Receptions are good, professional, and the room is clean!

10

Mary

22. nov. 2025

·

Overnattet 2 netter

Modern, clean, stylish hotel in the heart of downtown Ottawa.

Modern, clean, stylish hotel in the heart of downtown Ottawa.

8

Vaanya

10. nov. 2024

·

Overnattet 3 netter

The room was big, but the washroom was tiny. With our toddler, it was hard to manage. I also noticed a lot of dust and lint around the bed because my kid was playing on the floor. It was shocking because the first impression I got from stepping into the hotel was that it was wow.

The room was big, but the washroom was tiny. With our toddler, it was hard to manage. I also noticed a lot of dust and lint around the bed because my kid was playing on the floor. It was shocking because the first impression I got from stepping into the hotel was that it was wow.

10

Pamela

10. jan. 2026

·

Overnattet 1 natt

Extremely courteous staff, clean and updated room. Thank you.

Extremely courteous staff, clean and updated room. Thank you.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Rom

Rommene er komfortable med parkettgulv og gode fasiliteter, og mange synes sengene er veldig komfortable. Utformingen og utsikten varierer, og flere nevner støy fra lobbyen eller gaten, ytelsen til varme- og kjølesystemet, eller lavt vanntrykk i dusjen.

Relaterte gjesteomtaler

6

Stephen

19. mai 2025

·

Overnattet 2 netter

Location was fantastic. Short walk to Parliament and other important sights. The staff was easy to deal with. The fan in the bathroom was broken and had been for some time as evidence from the peeling paint on the ceiling. The room was really small with no place to unpack clothing/personal effects.

Location was fantastic. Short walk to Parliament and other important sights. The staff was easy to deal with. The fan in the bathroom was broken and had been for some time as evidence from the peeling paint on the ceiling. The room was really small with no place to unpack clothing/personal effects.

8

ZHAN

26. aug. 2025

·

Overnattet 2 netter

Air conditioning is loud but otherwise everything is good!

Air conditioning is loud but otherwise everything is good!

10

hai

6. aug. 2024

·

Overnattet 1 natt

Safe and convenient

Safe and convenient

8

Tara

2. mars 2025

·

Overnattet 2 netter

Loved the aesthetic of the hotel but if your room in on the front side of the hotel you will hear the noisy cars and the court yard noise hard to sleep

Loved the aesthetic of the hotel but if your room in on the front side of the hotel you will hear the noisy cars and the court yard noise hard to sleep

8

Katie

5. okt. 2025

·

Overnattet 2 netter

Great staff and service. The bed was extremely comfortable and the bathroom was beautiful and very clean. The desk area was great for work and the designer chair perfect. Loved the Le labo toiletries. Unfortunately I was very close to ongoing construction and the atrium, so my stay was quite noisy. The construction continued throughout the first night stay so I did not sleep more than a few hours, which was a shame. Other than that, I highly recommend staying here and also dining at the restaurant. The food was amazing!

Great staff and service. The bed was extremely comfortable and the bathroom was beautiful and very clean. The desk area was great for work and the designer chair perfect. Loved the Le labo toiletries. Unfortunately I was very close to ongoing construction and the atrium, so my stay was quite noisy. The construction continued throughout the first night stay so I did not sleep more than a few hours, which was a shame. Other than that, I highly recommend staying here and also dining at the restaurant. The food was amazing!

6

Mike

21. okt. 2025

·

Overnattet 1 natt

A courtyard room is not an outside courtyard but a courtyard to the main lobby and dining area.

A courtyard room is not an outside courtyard but a courtyard to the main lobby and dining area.

10

Feda

22. nov. 2025

·

Overnattet 2 netter

The room was so clean and spacious and comfortable. The bathrooms are modern and well equipped. The onsite restaurant was very good. The hotel staff was friendly and welcoming. Would definitely return to The Metcalfe and recommend it to anyone visiting Ottawa.

The room was so clean and spacious and comfortable. The bathrooms are modern and well equipped. The onsite restaurant was very good. The hotel staff was friendly and welcoming. Would definitely return to The Metcalfe and recommend it to anyone visiting Ottawa.

8

William

10. mai 2025

·

Overnattet 3 netter

Positives: rooms, staff, location Negatives: bathtub/shower had no grab bars, and since step up into bathtub was high, more elderly people may find it difficult to get into and out of. No exhaust fan in bathroom. Only valet parking available, which was expensive.

Positives: rooms, staff, location Negatives: bathtub/shower had no grab bars, and since step up into bathtub was high, more elderly people may find it difficult to get into and out of. No exhaust fan in bathroom. Only valet parking available, which was expensive.

8

John

4. mai 2025

·

Overnattet 2 netter

Very nice hotel but the water pressure on the shower was too too too low. Unfortunately This is a deal breaker for me. Also too much noise on the steer after hours and can hear inside our room. This was most likely because we were on a lower floor (2nd floor)

Very nice hotel but the water pressure on the shower was too too too low. Unfortunately This is a deal breaker for me. Also too much noise on the steer after hours and can hear inside our room. This was most likely because we were on a lower floor (2nd floor)

10

My Thanh

7. mars 2025

·

Overnattet 2 netter

Beautiful hotel and i love that the rooms have hard wood floors and Le Labo toiletries are offered. Will stay here again!

Beautiful hotel and i love that the rooms have hard wood floors and Le Labo toiletries are offered. Will stay here again!

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Service

Servicen beskrives bredt som hyggelig, oppmerksom og imøtekommende, med et personale som ofte strekker seg langt for å hjelpe. En liten andel rapporterte om inkonsekvent hjelp i resepsjonen, forsinkelser eller vanskeligheter med å løse problemer.

Relaterte gjesteomtaler

8

Margaret

11. nov. 2025

·

Overnattet 4 netter

The breakfast wasn’t free as stated earlier. Wonderful staff.

The breakfast wasn’t free as stated earlier. Wonderful staff.

10

Simon

17. juli 2025

·

Overnattet 5 netter

Everything about this stay was on point. Staff were amazing, friendly and proficient. Room had been very well remodelled, and finished with quality accents and detail. The only drawback is the parking by valet only - but this can be overcome easily by parking at the city hall underground lot a few blocks away. Very charming.

Everything about this stay was on point. Staff were amazing, friendly and proficient. Room had been very well remodelled, and finished with quality accents and detail. The only drawback is the parking by valet only - but this can be overcome easily by parking at the city hall underground lot a few blocks away. Very charming.

8

Michelle

1. jan. 2026

·

Overnattet 1 natt

Clean room, seamless check in, great staff, late check in requested and confirmed for 1pm but then morning of check out, we were told we were late checking out by noon...

Clean room, seamless check in, great staff, late check in requested and confirmed for 1pm but then morning of check out, we were told we were late checking out by noon...

10

Angela

10. okt. 2025

·

Overnattet 2 netter

Very happy with our stay at the Metcalfe. We were travelling as a group and had two rooms. Both were clean, well stocked with amenities and well maintained. We needed extra water and coffee and the front desk assisted us without issues. The thing that stuck out to me the most was when we checked out we left our bags with the hotel to walk around before our train. When we returned, one of the bags were not returned to us. When I called the hotel, assuming the bag was lost, they instead assured me they would send it promptly over to Montreal. Everything arrived later in the week, safe and sound. We were so impressed. I would stay at the Metcalfe again for the location, the rooms and the aesthetic- but also knowing that the staff go above and beyond just solidifies this decision. Thank you.

Very happy with our stay at the Metcalfe. We were travelling as a group and had two rooms. Both were clean, well stocked with amenities and well maintained. We needed extra water and coffee and the front desk assisted us without issues. The thing that stuck out to me the most was when we checked out we left our bags with the hotel to walk around before our train. When we returned, one of the bags were not returned to us. When I called the hotel, assuming the bag was lost, they instead assured me they would send it promptly over to Montreal. Everything arrived later in the week, safe and sound. We were so impressed. I would stay at the Metcalfe again for the location, the rooms and the aesthetic- but also knowing that the staff go above and beyond just solidifies this decision. Thank you.

2

Jose

23. okt. 2025

·

Overnattet 1 natt

I was confirmed and checking in and was told upon check in TJ’s they have no room for me and had to rebook me elsewhere, This is totally unacceptable and an absolute total inconvenience. Furthermore, I was booked several blocks away n an older hotel an away from friends who are booked at the metcalfe. I expect a full refund for this bad bad experience -

I was confirmed and checking in and was told upon check in TJ’s they have no room for me and had to rebook me elsewhere, This is totally unacceptable and an absolute total inconvenience. Furthermore, I was booked several blocks away n an older hotel an away from friends who are booked at the metcalfe. I expect a full refund for this bad bad experience -

4

Heng

9. nov. 2025

·

Overnattet 2 netter

Stayed for two nights at this supposedly 4-star hotel (It is not or should not be; better spend your money somewhere else!). It has 8 plus floors but only has 2 elevators for guests (seriously?!). One of them was already down when I checked in. The second one broke down when I checked out. There was no clear instructions on how to access the stairs and get to the lobby. Thanks to that, I had to drag all my stuff down the stairs directionless and missed my train. Imagine people with mobility issues having to do that. Staff offered no help. Complained to reception and the guy at the reception said “beyond my control.” Every sentence started with “unfortunately…” in a passive aggressive tone. Zero customer service skills. How can you run a hotel with no backup plans for elevators? If it was part of regular maintenance, no notices were given. This place is deeply disappointing. If you see this review, I suggest you NOT book it. There are plenty thoughtful and well-maintained hotels in Ottawa and trust me, this one absolutely does not deserve your money.

Stayed for two nights at this supposedly 4-star hotel (It is not or should not be; better spend your money somewhere else!). It has 8 plus floors but only has 2 elevators for guests (seriously?!). One of them was already down when I checked in. The second one broke down when I checked out. There was no clear instructions on how to access the stairs and get to the lobby. Thanks to that, I had to drag all my stuff down the stairs directionless and missed my train. Imagine people with mobility issues having to do that. Staff offered no help. Complained to reception and the guy at the reception said “beyond my control.” Every sentence started with “unfortunately…” in a passive aggressive tone. Zero customer service skills. How can you run a hotel with no backup plans for elevators? If it was part of regular maintenance, no notices were given. This place is deeply disappointing. If you see this review, I suggest you NOT book it. There are plenty thoughtful and well-maintained hotels in Ottawa and trust me, this one absolutely does not deserve your money.

10

Silvia

30. okt. 2025

·

Overnattet 2 netter

Always a great stay at the Metcalfe! Attentive staff, very friendly. Excellent restaurant!

Always a great stay at the Metcalfe! Attentive staff, very friendly. Excellent restaurant!

10

juan

28. nov. 2024

·

Overnattet 2 netter

I had a wonderful experience with the staff during my stay. When I accidentally left my wallet at the front desk after checking out, the staff quickly chased after me to return it. Their attentiveness and kindness truly stood out. Thank you for such outstanding customer service!

I had a wonderful experience with the staff during my stay. When I accidentally left my wallet at the front desk after checking out, the staff quickly chased after me to return it. Their attentiveness and kindness truly stood out. Thank you for such outstanding customer service!

4

claire

19. apr. 2025

·

Overnattet 2 netter

Too difficult to make changes on the reserve. I will never book with Expedia again. The front desk was not helpful with my illness when I had to cut our trip short by one night. We had to pretty much beg for a refund.

Too difficult to make changes on the reserve. I will never book with Expedia again. The front desk was not helpful with my illness when I had to cut our trip short by one night. We had to pretty much beg for a refund.

10

Jonathan

19. nov. 2025

·

Overnattet 1 natt

The Metcalfe Hotel is a wonderful place to stay in central Ottawa. When I arrived at check in I was informed that there was a maintenance issue with my room and as a result they would be putting me in their neighbouring connected property in what I assume is meant for their short term vacation rentals. Because of the minor inconvenience the hotel compte my room for free, comped my valet for free including a full charge on my Tesla and also gave me a $50 dining credit to be used in their restaurant. The hotel went above and beyond giving me a free stay since my hotel room was not available and all other rooms were sold out. Highly recommend and I would definitely stay here again thanks to their generosity.

The Metcalfe Hotel is a wonderful place to stay in central Ottawa. When I arrived at check in I was informed that there was a maintenance issue with my room and as a result they would be putting me in their neighbouring connected property in what I assume is meant for their short term vacation rentals. Because of the minor inconvenience the hotel compte my room for free, comped my valet for free including a full charge on my Tesla and also gave me a $50 dining credit to be used in their restaurant. The hotel went above and beyond giving me a free stay since my hotel room was not available and all other rooms were sold out. Highly recommend and I would definitely stay here again thanks to their generosity.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Beliggenhet

En sentral og lett tilgjengelig beliggenhet for Parliament Hill, kanalen og severdigheter i sentrum. Noen rapporterer om støy fra gaten sent på kvelden i visse rom.

Relaterte gjesteomtaler

10

Julie

16. feb. 2026

·

Overnattet 1 natt

They allowed me to check in a couple hours early. Staff was kind, hotel clean and lovely. Great location, right around the corner from Rideau Canal.

They allowed me to check in a couple hours early. Staff was kind, hotel clean and lovely. Great location, right around the corner from Rideau Canal.

10

James

18. nov. 2025

·

Overnattet 3 netter

Clean, big room. Close to Parliament hill. sparks street, and Byward market, Gym and Restaurant. A great stay overall!

Clean, big room. Close to Parliament hill. sparks street, and Byward market, Gym and Restaurant. A great stay overall!

10

Megan

26. okt. 2025

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Overnattet 2 netter

Clean, spacious, comfortable room. Friendly, helpful staff. Great location.

Clean, spacious, comfortable room. Friendly, helpful staff. Great location.

10

Alberto

12. nov. 2025

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Overnattet 2 netter

Room was very clean, comfortable and with perfect combination of lights, making it very relaxing. Nice hotel in central position, very close to Parliament Hill.

Room was very clean, comfortable and with perfect combination of lights, making it very relaxing. Nice hotel in central position, very close to Parliament Hill.

10

Ken

20. juli 2025

·

Overnattet 2 netter

It was what I needed, quiet, comfortable, walking distance to everything downtown. It’s even walkable 40 mins to TD Place for some sports. Well, for me anyway. Transit is available to everywhere.

It was what I needed, quiet, comfortable, walking distance to everything downtown. It’s even walkable 40 mins to TD Place for some sports. Well, for me anyway. Transit is available to everywhere.

10

Louise

5. aug. 2024

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Overnattet 2 netter

Great location. Close to everything you may want to see in Ottawa.

Great location. Close to everything you may want to see in Ottawa.

10

Eileen

25. aug. 2025

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Overnattet 1 natt

Great location and walkable to many national museums and shops. Beautiful rooms and lounge area on site. Would definitely stay again

Great location and walkable to many national museums and shops. Beautiful rooms and lounge area on site. Would definitely stay again

10

Alexander

26. aug. 2025

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Overnattet 2 netter

Great spot. Will stay again. Area is a little run down but not unsafe by any means.

Great spot. Will stay again. Area is a little run down but not unsafe by any means.

10

John

8. okt. 2024

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Overnattet 3 netter

Hotel is superbly situated to walk anywhere in central Ottawa. It is well designed, with very clean, comfortable rooms and the staff at Reception are welcoming and efficient. The attached restaurant, Cocotte, is excellent.

Hotel is superbly situated to walk anywhere in central Ottawa. It is well designed, with very clean, comfortable rooms and the staff at Reception are welcoming and efficient. The attached restaurant, Cocotte, is excellent.

6

Helena

29. sep. 2025

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Overnattet 1 natt

Loud music from a bar outside the hotel persisting until 6:00 am … and loud patrons loitering on the sidewalk. Impossible to sleep.

Loud music from a bar outside the hotel persisting until 6:00 am … and loud patrons loitering on the sidewalk. Impossible to sleep.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Servering

Den franske bistroen på stedet får ofte ros for smakfull lunsj og middag. Noen nevner høyere priser eller treg/uoppmerksom service i travle perioder; reservasjoner anbefales.

Relaterte gjesteomtaler

10

Ian

15. sep. 2025

·

Overnattet 2 netter

Staff were super attentive, love the soaps and products offered. Nice restaurant in the hotel, central location and easy walks to all sites.

Staff were super attentive, love the soaps and products offered. Nice restaurant in the hotel, central location and easy walks to all sites.

10

Philippe

13. juli 2025

·

Overnattet 1 natt

The large atrium was beautiful with ample seating for lounging. The Cocotte Bistro had a fantastic brunch and all of the hotel staff were amazing and ensured a pleasurable stay while accommodating our many requests .

The large atrium was beautiful with ample seating for lounging. The Cocotte Bistro had a fantastic brunch and all of the hotel staff were amazing and ensured a pleasurable stay while accommodating our many requests .

10

ALISON

13. okt. 2025

·

Overnattet 3 netter

My husband and I visited for a short 4-day holiday. Cannot beat the location. The staff was super attentive. The attendant covering the valet service really went above and beyond. The dining room's Breakfast Américain was amazing. Will be staying again. Would definitely recommend.

My husband and I visited for a short 4-day holiday. Cannot beat the location. The staff was super attentive. The attendant covering the valet service really went above and beyond. The dining room's Breakfast Américain was amazing. Will be staying again. Would definitely recommend.

10

Suzanne

12. jan. 2026

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Overnattet 1 natt

Lovely room and the dining room was a real treat. Thoroughly enjoyed the salmon tartate, nicoise, steak frites and the pecan pie :) Highly recommend! We'll be back.

Lovely room and the dining room was a real treat. Thoroughly enjoyed the salmon tartate, nicoise, steak frites and the pecan pie :) Highly recommend! We'll be back.

8

Xi

13. okt. 2025

·

Overnattet 2 netter

Room is okay, spacious than expected, clean, and hotel staff are super friendly and helpful. However the restaurant staff not so attentive, we've waited some time to be seated while two staff just busy talking to each other, the staff who leads us didn't smile or say anything for the wait. But our server is sweet, food is just okay, overall too much savoury than flavor. I would say it's decent and convenient for hotel stayers but nothing special.

Room is okay, spacious than expected, clean, and hotel staff are super friendly and helpful. However the restaurant staff not so attentive, we've waited some time to be seated while two staff just busy talking to each other, the staff who leads us didn't smile or say anything for the wait. But our server is sweet, food is just okay, overall too much savoury than flavor. I would say it's decent and convenient for hotel stayers but nothing special.

10

Neal

20. okt. 2025

·

Overnattet 3 netter

Friendly and helpful staff. Kudos, to the restaurant waitstaff and cooks. The waitstaff are organized and friendly as well as accommodating and the food is always fresh , hot, and plentiful. Well done !

Friendly and helpful staff. Kudos, to the restaurant waitstaff and cooks. The waitstaff are organized and friendly as well as accommodating and the food is always fresh , hot, and plentiful. Well done !

10

Jessica

27. okt. 2025

·

Overnattet 2 netter

Loved my stay at the Metcalfe and will definitely stay again next time I'm in Ottawa. Wonderful staff, clean facilities and a great French restaurant for both breakfast, lunch or dinner. Comfortable rooms and beds, and very conveniently located.

Loved my stay at the Metcalfe and will definitely stay again next time I'm in Ottawa. Wonderful staff, clean facilities and a great French restaurant for both breakfast, lunch or dinner. Comfortable rooms and beds, and very conveniently located.

10

John

7. nov. 2025

·

Overnattet 3 netter

A wonderful property with an outstanding restaurant.

A wonderful property with an outstanding restaurant.

10

Geoffrey H

2. sep. 2025

·

Overnattet 4 netter

I was rather disappointed with the restaurant service, I sat for breakfast and was ignored, it was a great disappointment, I briefly advised the concierge and bought breakfast at Tim Hortons on the corner. The only downside to my visit.

I was rather disappointed with the restaurant service, I sat for breakfast and was ignored, it was a great disappointment, I briefly advised the concierge and bought breakfast at Tim Hortons on the corner. The only downside to my visit.

10

Carolee-anne

3. feb. 2025

·

Overnattet 1 natt

Great location in downtown Ottawa. Walking distance to the National Art Centre, Parliament Hill, the Rideau Canal and many other sites. Service was great and the room very comfortable. We overlooked the indoor courtyard and it was e trembly quiet. The restaurant is also very good but I recommend making reservations as it was very busy both for dinner and breakfast.

Great location in downtown Ottawa. Walking distance to the National Art Centre, Parliament Hill, the Rideau Canal and many other sites. Service was great and the room very comfortable. We overlooked the indoor courtyard and it was e trembly quiet. The restaurant is also very good but I recommend making reservations as it was very busy both for dinner and breakfast.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

8

AHMED

for 6 døgn siden

·

Overnattet 1 natt

Very good stay

Very good stay

10

Claude

forrige uke

·

Overnattet 1 natt

Personnel accueillant et de service. En général très bon service. Je recommanderais cette hôtel.

Personnel accueillant et de service. En général très bon service. Je recommanderais cette hôtel.

8

Brian

forrige uke

·

Overnattet 1 natt

Booking and check-in was seamless!

Booking and check-in was seamless!

10

Yvette

for 2 uker siden

·

Overnattet 1 natt

N/A N/A N/A N/A N/A N/A N/A

N/A N/A N/A N/A N/A N/A N/A

10

Kristen

for 2 uker siden

·

Overnattet 3 netter

Nice safe location. Very nice rooms staff super helpful. parking seems expensive.

Nice safe location. Very nice rooms staff super helpful. parking seems expensive.

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september 2026

sø.	ma.	ti.	on.	to.	fr.	lø.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $336	18 $296	19 $276
20 $262	21 $327	22	23	24 $421	25 $287	26 $552
27 $178	28 $239	29	30

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