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Metcalfe Hotel Ottawa by Gray Collection

US$ 193

/ noite

Média para setembro

Metcalfe Hotel Ottawa by Gray Collection - Image 1

Metcalfe Hotel Ottawa by Gray Collection - Quarto

Metcalfe Hotel Ottawa by Gray Collection - Quarto

Metcalfe Hotel Ottawa by Gray Collection - Restaurante

Metcalfe Hotel Ottawa by Gray Collection - Banheiro

Prices for Metcalfe Hotel Ottawa by Gray Collection

Selecione datas para ver preços e disponibilidade

US$ 193

/ noite

Média para setembro

Média de preços por mês

Em Metcalfe Hotel Ottawa by Gray Collection, a diária custa em média US$ 143 no mês mais barato (janeiro) e US$ 247 no mês mais caro (junho), com base nos últimos 12 meses.

Preço médio da diária em Metcalfe Hotel Ottawa by Gray Collection por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 143
fevereiro	US$ 177
março	US$ 154
abril	US$ 186
maio	US$ 240
junho	US$ 247
julho	US$ 167
agosto	US$ 158
setembro	US$ 193
outubro	US$ 200
novembro	US$ 188
dezembro	US$ 157

Mais caro: junho (aprox. US$ 247)

Mais barato: janeiro (aprox. US$ 143)

Sobre esta propriedade

Aproveite opções de lazer, como uma academia, ou outras comodidades, como Wi-Fi de cortesia e serviços de concierge. Este hotel também oferece cabeleireiro, sala de estar comum e salão de banquetes.

Estacionamento
Restaurante
Quartos de não fumantes
Serviço de quarto
Estacionamento com manobrista
Lavagem a seco

Localização

123 Metcalfe Street, Byward Market - Parliament Hill, Otava, Canadá

Elgin Street (0.1 milhas)

Confederation Park (0.2 milhas)

Sparks Street (0.2 milhas)

Centro Nacional das Artes (0.2 milhas)

Rideau Canal (0.3 milhas)

Sparks Street Mall (0.3 milhas)

Mais informações sobre a localização

Opções de quarto

7

Quarto luxo (Queen)

Detalhes do quarto

1 Murphy Bed

Acomoda 2

555 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

8

Quarto executivo, 1 cama King

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

405 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

10

Quarto superior, 2 camas Queen

Detalhes do quarto

2 Camas De Casal Grandes

Acomoda 4

310 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

7

Quarto executivo, 2 quartos

Detalhes do quarto

2 Camas De Casal Extragrandes

Acomoda 4

700 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

8

Suíte, no canto

Detalhes do quarto

1 Cama De Casal Extragrande

e

1 Sofá-Cama

Acomoda 4

540 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

7

Quarto superior, 1 cama King

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

295 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

10

Quarto superior, 2 quartos

Detalhes do quarto

1 Cama De Casal Extragrande

e

2 Camas De Casal Grandes

Acomoda 6

605 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

7

Quarto, 1 cama King (Atrium)

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

265 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

8

Suíte, 2 quartos

Detalhes do quarto

1 Cama De Casal Extragrande

e

2 Camas De Casal Grandes

Acomoda 6

850 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

9

Suíte júnior

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

485 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

6

Quarto clássico, 1 cama Queen

Detalhes do quarto

1 Cama De Casal Grande

Acomoda 2

205 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

7

Quarto clássico, 1 cama King

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

245 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

Guest reviews of Metcalfe Hotel Ottawa by Gray Collection

9.1

Fantástico

Com base em 1.828 avaliações verificadas

Quem se hospeda aqui?

Negócios

43%

Casal

30%

Famílias

17%

Grupos

5%

Viajantes individuais

3%

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

O Metcalfe Hotel Ottawa by Gray Collection recebe muitos elogios por sua equipe acolhedora, espaços modernos e elegantes e localização central, que permite explorar a cidade a pé. No entanto, comentários sobre ruído nos quartos, controle de temperatura, custos de estacionamento e problemas ocasionais com elevadores ou Wi-Fi aparecem com frequência nas avaliações.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Opinião dos hóspedes

O Metcalfe Hotel Ottawa by Gray Collection recebe muitos elogios por sua equipe acolhedora, espaços modernos e elegantes e localização central, que permite explorar a cidade a pé. No entanto, comentários sobre ruído nos quartos, controle de temperatura, custos de estacionamento e problemas ocasionais com elevadores ou Wi-Fi aparecem com frequência nas avaliações.

Os quartos combinam piso de madeira com comodidades de qualidade, e muitos hóspedes consideram as camas muito confortáveis, embora o layout e a vista variem. O bistrô francês no local recebe elogios frequentes pelo brunch e jantar, com algumas observações sobre o preço ou o serviço mais lento em horários de pico. A limpeza costuma ser exemplar, com apenas algumas falhas ocasionais. Uma boa opção para viajantes que preferem hotéis boutique com design moderno.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

O lobby marcante e a academia/área de jogos bem avaliada são pontos positivos, mas não há piscina. O estacionamento é feito apenas por valet e é frequentemente caro ou confuso, com interrupções ocasionais no elevador e Wi-Fi instável ou pago.

Avaliações dos hóspedes relacionadas

8

Lucy

23 de mar. de 2025

·

Hospedou-se por 2 noites

Beautiful and modern property with friendly staff. Parking is not available (except for valet) and expensive in the area but otherwise was a very nice stay.

Beautiful and modern property with friendly staff. Parking is not available (except for valet) and expensive in the area but otherwise was a very nice stay.

6

Aslihan

28 de mai. de 2025

·

Hospedou-se por 1 noite

The hotel is beautiful and overall very clean. I did however notice a glass in my room that had a dirty ring that was stained onto the glass and only other issue was the terrible wifi and connectivity within the building and in my room. I could not even have a simple page load with wifi or using my phones hotspot.

The hotel is beautiful and overall very clean. I did however notice a glass in my room that had a dirty ring that was stained onto the glass and only other issue was the terrible wifi and connectivity within the building and in my room. I could not even have a simple page load with wifi or using my phones hotspot.

10

Karen

26 de ago. de 2025

·

Hospedou-se por 3 noites

Location was excellent, easy walking to Parliament, restaurants and the Hop on hop off buses. Staff were great, room was clean and modern…only downside to property is there is renovations going on at the moment so only one elevator was working.

Location was excellent, easy walking to Parliament, restaurants and the Hop on hop off buses. Staff were great, room was clean and modern…only downside to property is there is renovations going on at the moment so only one elevator was working.

10

Brynne

22 de nov. de 2025

·

Hospedou-se por 1 noite

Convenient central location for stay. Valet parking on site. Very comfy beds.

Convenient central location for stay. Valet parking on site. Very comfy beds.

10

Joelle

19 de mai. de 2025

·

Hospedou-se por 5 noites

Had a great stay here. It was well maintained , clean and staff were very helpful and friendly. There is no pool but a great gym with ping pong tables, a basketball hoop and a little putting green. Would highly recommend for all of the above as well as location

Had a great stay here. It was well maintained , clean and staff were very helpful and friendly. There is no pool but a great gym with ping pong tables, a basketball hoop and a little putting green. Would highly recommend for all of the above as well as location

4

Heng

9 de nov. de 2025

·

Hospedou-se por 2 noites

Stayed for two nights at this supposedly 4-star hotel (It is not or should not be; better spend your money somewhere else!). It has 8 plus floors but only has 2 elevators for guests (seriously?!). One of them was already down when I checked in. The second one broke down when I checked out. There was no clear instructions on how to access the stairs and get to the lobby. Thanks to that, I had to drag all my stuff down the stairs directionless and missed my train. Imagine people with mobility issues having to do that. Staff offered no help. Complained to reception and the guy at the reception said “beyond my control.” Every sentence started with “unfortunately…” in a passive aggressive tone. Zero customer service skills. How can you run a hotel with no backup plans for elevators? If it was part of regular maintenance, no notices were given. This place is deeply disappointing. If you see this review, I suggest you NOT book it. There are plenty thoughtful and well-maintained hotels in Ottawa and trust me, this one absolutely does not deserve your money.

Stayed for two nights at this supposedly 4-star hotel (It is not or should not be; better spend your money somewhere else!). It has 8 plus floors but only has 2 elevators for guests (seriously?!). One of them was already down when I checked in. The second one broke down when I checked out. There was no clear instructions on how to access the stairs and get to the lobby. Thanks to that, I had to drag all my stuff down the stairs directionless and missed my train. Imagine people with mobility issues having to do that. Staff offered no help. Complained to reception and the guy at the reception said “beyond my control.” Every sentence started with “unfortunately…” in a passive aggressive tone. Zero customer service skills. How can you run a hotel with no backup plans for elevators? If it was part of regular maintenance, no notices were given. This place is deeply disappointing. If you see this review, I suggest you NOT book it. There are plenty thoughtful and well-maintained hotels in Ottawa and trust me, this one absolutely does not deserve your money.

10

Katherine

5 de jul. de 2025

·

Hospedou-se por 1 noite

Nice boutique hotel with great staffs. The bed was very comfortable. No swimming pool but you have access to a gym with pumping tables. The location was great.

Nice boutique hotel with great staffs. The bed was very comfortable. No swimming pool but you have access to a gym with pumping tables. The location was great.

10

Sarah

2 de set. de 2025

·

Hospedou-se por 2 noites

We liked the restaurant and the family friendly gym space was great!

We liked the restaurant and the family friendly gym space was great!

10

Richard

8 de jul. de 2025

·

Hospedou-se por 1 noite

Great place but they neglect to tell you that there is only Valet Parking at $47.00. I was NOT happy.

Great place but they neglect to tell you that there is only Valet Parking at $47.00. I was NOT happy.

8

Woon Wah

18 de set. de 2025

·

Hospedou-se por 1 noite

I would have preferred to know they were having some renovations during my stay- only one elevator available. I appreciated that the friendly staff told me about the cheaper parking option rather than park on site.

I would have preferred to know they were having some renovations during my stay- only one elevator available. I appreciated that the friendly staff told me about the cheaper parking option rather than park on site.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

Os quartos e as áreas comuns são geralmente muito limpos e bem conservados, com muitos elogios à equipe de limpeza. Alguns hóspedes relataram falhas, como problemas no banheiro, poeira ou detalhes ignorados.

Avaliações dos hóspedes relacionadas

4

Mathew

10 de nov. de 2024

·

Hospedou-se por 1 noite

There was no vallet parking, had to park off property, and a dirt bathroom with hair stuck to the shower.

There was no vallet parking, had to park off property, and a dirt bathroom with hair stuck to the shower.

6

Aslihan

28 de mai. de 2025

·

Hospedou-se por 1 noite

The hotel is beautiful and overall very clean. I did however notice a glass in my room that had a dirty ring that was stained onto the glass and only other issue was the terrible wifi and connectivity within the building and in my room. I could not even have a simple page load with wifi or using my phones hotspot.

The hotel is beautiful and overall very clean. I did however notice a glass in my room that had a dirty ring that was stained onto the glass and only other issue was the terrible wifi and connectivity within the building and in my room. I could not even have a simple page load with wifi or using my phones hotspot.

10

Megan

26 de out. de 2025

·

Hospedou-se por 2 noites

Clean, spacious, comfortable room. Friendly, helpful staff. Great location.

Clean, spacious, comfortable room. Friendly, helpful staff. Great location.

2

Harman

18 de ago. de 2024

·

Hospedou-se por 1 noite

Dirty and wrinkled bedsheet , room not clean, not a good experience overall

Dirty and wrinkled bedsheet , room not clean, not a good experience overall

8

Catherine

2 de fev. de 2026

·

Hospedou-se por 2 noites

Staff were lovely and accommodating; cleanliness of the room was not great (used fake eyelashes on the counter & an unflushed toilet when we first entered—everyone’s entitled to an off day I suppose, lol!). Cleaning staff very kind and responsive, but our room was right next to their supply closet so at all hours there was quite a bit of noise with the door opening and closing constantly (just bring earplugs and you’ll be fine). Ample towels, wonderfully comfy bed, will come again.

Staff were lovely and accommodating; cleanliness of the room was not great (used fake eyelashes on the counter & an unflushed toilet when we first entered—everyone’s entitled to an off day I suppose, lol!). Cleaning staff very kind and responsive, but our room was right next to their supply closet so at all hours there was quite a bit of noise with the door opening and closing constantly (just bring earplugs and you’ll be fine). Ample towels, wonderfully comfy bed, will come again.

10

Charlene

9 de nov. de 2025

·

Hospedou-se por 2 noites

Clean rooms, fantastic staff, great boutique hotel

Clean rooms, fantastic staff, great boutique hotel

10

CONGCONG

8 de ago. de 2025

·

Hospedou-se por 2 noites

Receptions are good, professional, and the room is clean!

Receptions are good, professional, and the room is clean!

10

Mary

22 de nov. de 2025

·

Hospedou-se por 2 noites

Modern, clean, stylish hotel in the heart of downtown Ottawa.

Modern, clean, stylish hotel in the heart of downtown Ottawa.

8

Vaanya

10 de nov. de 2024

·

Hospedou-se por 3 noites

The room was big, but the washroom was tiny. With our toddler, it was hard to manage. I also noticed a lot of dust and lint around the bed because my kid was playing on the floor. It was shocking because the first impression I got from stepping into the hotel was that it was wow.

The room was big, but the washroom was tiny. With our toddler, it was hard to manage. I also noticed a lot of dust and lint around the bed because my kid was playing on the floor. It was shocking because the first impression I got from stepping into the hotel was that it was wow.

10

Pamela

10 de jan. de 2026

·

Hospedou-se por 1 noite

Extremely courteous staff, clean and updated room. Thank you.

Extremely courteous staff, clean and updated room. Thank you.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Os quartos são confortáveis, com piso de madeira e comodidades de qualidade, e muitos hóspedes consideram as camas muito confortáveis. O layout e a vista variam, e vários mencionam ruído do lobby ou da rua, desempenho do sistema de climatização ou baixa pressão no chuveiro.

Avaliações dos hóspedes relacionadas

6

Stephen

19 de mai. de 2025

·

Hospedou-se por 2 noites

Location was fantastic. Short walk to Parliament and other important sights. The staff was easy to deal with. The fan in the bathroom was broken and had been for some time as evidence from the peeling paint on the ceiling. The room was really small with no place to unpack clothing/personal effects.

Location was fantastic. Short walk to Parliament and other important sights. The staff was easy to deal with. The fan in the bathroom was broken and had been for some time as evidence from the peeling paint on the ceiling. The room was really small with no place to unpack clothing/personal effects.

8

ZHAN

26 de ago. de 2025

·

Hospedou-se por 2 noites

Air conditioning is loud but otherwise everything is good!

Air conditioning is loud but otherwise everything is good!

10

hai

6 de ago. de 2024

·

Hospedou-se por 1 noite

Safe and convenient

Safe and convenient

8

Tara

2 de mar. de 2025

·

Hospedou-se por 2 noites

Loved the aesthetic of the hotel but if your room in on the front side of the hotel you will hear the noisy cars and the court yard noise hard to sleep

Loved the aesthetic of the hotel but if your room in on the front side of the hotel you will hear the noisy cars and the court yard noise hard to sleep

8

Katie

5 de out. de 2025

·

Hospedou-se por 2 noites

Great staff and service. The bed was extremely comfortable and the bathroom was beautiful and very clean. The desk area was great for work and the designer chair perfect. Loved the Le labo toiletries. Unfortunately I was very close to ongoing construction and the atrium, so my stay was quite noisy. The construction continued throughout the first night stay so I did not sleep more than a few hours, which was a shame. Other than that, I highly recommend staying here and also dining at the restaurant. The food was amazing!

Great staff and service. The bed was extremely comfortable and the bathroom was beautiful and very clean. The desk area was great for work and the designer chair perfect. Loved the Le labo toiletries. Unfortunately I was very close to ongoing construction and the atrium, so my stay was quite noisy. The construction continued throughout the first night stay so I did not sleep more than a few hours, which was a shame. Other than that, I highly recommend staying here and also dining at the restaurant. The food was amazing!

6

Mike

21 de out. de 2025

·

Hospedou-se por 1 noite

A courtyard room is not an outside courtyard but a courtyard to the main lobby and dining area.

A courtyard room is not an outside courtyard but a courtyard to the main lobby and dining area.

10

Feda

22 de nov. de 2025

·

Hospedou-se por 2 noites

The room was so clean and spacious and comfortable. The bathrooms are modern and well equipped. The onsite restaurant was very good. The hotel staff was friendly and welcoming. Would definitely return to The Metcalfe and recommend it to anyone visiting Ottawa.

The room was so clean and spacious and comfortable. The bathrooms are modern and well equipped. The onsite restaurant was very good. The hotel staff was friendly and welcoming. Would definitely return to The Metcalfe and recommend it to anyone visiting Ottawa.

8

William

10 de mai. de 2025

·

Hospedou-se por 3 noites

Positives: rooms, staff, location Negatives: bathtub/shower had no grab bars, and since step up into bathtub was high, more elderly people may find it difficult to get into and out of. No exhaust fan in bathroom. Only valet parking available, which was expensive.

Positives: rooms, staff, location Negatives: bathtub/shower had no grab bars, and since step up into bathtub was high, more elderly people may find it difficult to get into and out of. No exhaust fan in bathroom. Only valet parking available, which was expensive.

8

John

4 de mai. de 2025

·

Hospedou-se por 2 noites

Very nice hotel but the water pressure on the shower was too too too low. Unfortunately This is a deal breaker for me. Also too much noise on the steer after hours and can hear inside our room. This was most likely because we were on a lower floor (2nd floor)

Very nice hotel but the water pressure on the shower was too too too low. Unfortunately This is a deal breaker for me. Also too much noise on the steer after hours and can hear inside our room. This was most likely because we were on a lower floor (2nd floor)

10

My Thanh

7 de mar. de 2025

·

Hospedou-se por 2 noites

Beautiful hotel and i love that the rooms have hard wood floors and Le Labo toiletries are offered. Will stay here again!

Beautiful hotel and i love that the rooms have hard wood floors and Le Labo toiletries are offered. Will stay here again!

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

O serviço é amplamente descrito como atencioso, prestativo e acolhedor, com a equipe frequentemente indo além para ajudar. Uma minoria relatou atendimento inconsistente na recepção, atrasos ou dificuldade em resolver problemas.

Avaliações dos hóspedes relacionadas

8

Margaret

11 de nov. de 2025

·

Hospedou-se por 4 noites

The breakfast wasn’t free as stated earlier. Wonderful staff.

The breakfast wasn’t free as stated earlier. Wonderful staff.

10

Simon

17 de jul. de 2025

·

Hospedou-se por 5 noites

Everything about this stay was on point. Staff were amazing, friendly and proficient. Room had been very well remodelled, and finished with quality accents and detail. The only drawback is the parking by valet only - but this can be overcome easily by parking at the city hall underground lot a few blocks away. Very charming.

Everything about this stay was on point. Staff were amazing, friendly and proficient. Room had been very well remodelled, and finished with quality accents and detail. The only drawback is the parking by valet only - but this can be overcome easily by parking at the city hall underground lot a few blocks away. Very charming.

8

Michelle

1 de jan. de 2026

·

Hospedou-se por 1 noite

Clean room, seamless check in, great staff, late check in requested and confirmed for 1pm but then morning of check out, we were told we were late checking out by noon...

Clean room, seamless check in, great staff, late check in requested and confirmed for 1pm but then morning of check out, we were told we were late checking out by noon...

10

Angela

10 de out. de 2025

·

Hospedou-se por 2 noites

Very happy with our stay at the Metcalfe. We were travelling as a group and had two rooms. Both were clean, well stocked with amenities and well maintained. We needed extra water and coffee and the front desk assisted us without issues. The thing that stuck out to me the most was when we checked out we left our bags with the hotel to walk around before our train. When we returned, one of the bags were not returned to us. When I called the hotel, assuming the bag was lost, they instead assured me they would send it promptly over to Montreal. Everything arrived later in the week, safe and sound. We were so impressed. I would stay at the Metcalfe again for the location, the rooms and the aesthetic- but also knowing that the staff go above and beyond just solidifies this decision. Thank you.

Very happy with our stay at the Metcalfe. We were travelling as a group and had two rooms. Both were clean, well stocked with amenities and well maintained. We needed extra water and coffee and the front desk assisted us without issues. The thing that stuck out to me the most was when we checked out we left our bags with the hotel to walk around before our train. When we returned, one of the bags were not returned to us. When I called the hotel, assuming the bag was lost, they instead assured me they would send it promptly over to Montreal. Everything arrived later in the week, safe and sound. We were so impressed. I would stay at the Metcalfe again for the location, the rooms and the aesthetic- but also knowing that the staff go above and beyond just solidifies this decision. Thank you.

2

Jose

23 de out. de 2025

·

Hospedou-se por 1 noite

I was confirmed and checking in and was told upon check in TJ’s they have no room for me and had to rebook me elsewhere, This is totally unacceptable and an absolute total inconvenience. Furthermore, I was booked several blocks away n an older hotel an away from friends who are booked at the metcalfe. I expect a full refund for this bad bad experience -

I was confirmed and checking in and was told upon check in TJ’s they have no room for me and had to rebook me elsewhere, This is totally unacceptable and an absolute total inconvenience. Furthermore, I was booked several blocks away n an older hotel an away from friends who are booked at the metcalfe. I expect a full refund for this bad bad experience -

4

Heng

9 de nov. de 2025

·

Hospedou-se por 2 noites

Stayed for two nights at this supposedly 4-star hotel (It is not or should not be; better spend your money somewhere else!). It has 8 plus floors but only has 2 elevators for guests (seriously?!). One of them was already down when I checked in. The second one broke down when I checked out. There was no clear instructions on how to access the stairs and get to the lobby. Thanks to that, I had to drag all my stuff down the stairs directionless and missed my train. Imagine people with mobility issues having to do that. Staff offered no help. Complained to reception and the guy at the reception said “beyond my control.” Every sentence started with “unfortunately…” in a passive aggressive tone. Zero customer service skills. How can you run a hotel with no backup plans for elevators? If it was part of regular maintenance, no notices were given. This place is deeply disappointing. If you see this review, I suggest you NOT book it. There are plenty thoughtful and well-maintained hotels in Ottawa and trust me, this one absolutely does not deserve your money.

Stayed for two nights at this supposedly 4-star hotel (It is not or should not be; better spend your money somewhere else!). It has 8 plus floors but only has 2 elevators for guests (seriously?!). One of them was already down when I checked in. The second one broke down when I checked out. There was no clear instructions on how to access the stairs and get to the lobby. Thanks to that, I had to drag all my stuff down the stairs directionless and missed my train. Imagine people with mobility issues having to do that. Staff offered no help. Complained to reception and the guy at the reception said “beyond my control.” Every sentence started with “unfortunately…” in a passive aggressive tone. Zero customer service skills. How can you run a hotel with no backup plans for elevators? If it was part of regular maintenance, no notices were given. This place is deeply disappointing. If you see this review, I suggest you NOT book it. There are plenty thoughtful and well-maintained hotels in Ottawa and trust me, this one absolutely does not deserve your money.

10

Silvia

30 de out. de 2025

·

Hospedou-se por 2 noites

Always a great stay at the Metcalfe! Attentive staff, very friendly. Excellent restaurant!

Always a great stay at the Metcalfe! Attentive staff, very friendly. Excellent restaurant!

10

juan

28 de nov. de 2024

·

Hospedou-se por 2 noites

I had a wonderful experience with the staff during my stay. When I accidentally left my wallet at the front desk after checking out, the staff quickly chased after me to return it. Their attentiveness and kindness truly stood out. Thank you for such outstanding customer service!

I had a wonderful experience with the staff during my stay. When I accidentally left my wallet at the front desk after checking out, the staff quickly chased after me to return it. Their attentiveness and kindness truly stood out. Thank you for such outstanding customer service!

4

claire

19 de abr. de 2025

·

Hospedou-se por 2 noites

Too difficult to make changes on the reserve. I will never book with Expedia again. The front desk was not helpful with my illness when I had to cut our trip short by one night. We had to pretty much beg for a refund.

Too difficult to make changes on the reserve. I will never book with Expedia again. The front desk was not helpful with my illness when I had to cut our trip short by one night. We had to pretty much beg for a refund.

10

Jonathan

19 de nov. de 2025

·

Hospedou-se por 1 noite

The Metcalfe Hotel is a wonderful place to stay in central Ottawa. When I arrived at check in I was informed that there was a maintenance issue with my room and as a result they would be putting me in their neighbouring connected property in what I assume is meant for their short term vacation rentals. Because of the minor inconvenience the hotel compte my room for free, comped my valet for free including a full charge on my Tesla and also gave me a $50 dining credit to be used in their restaurant. The hotel went above and beyond giving me a free stay since my hotel room was not available and all other rooms were sold out. Highly recommend and I would definitely stay here again thanks to their generosity.

The Metcalfe Hotel is a wonderful place to stay in central Ottawa. When I arrived at check in I was informed that there was a maintenance issue with my room and as a result they would be putting me in their neighbouring connected property in what I assume is meant for their short term vacation rentals. Because of the minor inconvenience the hotel compte my room for free, comped my valet for free including a full charge on my Tesla and also gave me a $50 dining credit to be used in their restaurant. The hotel went above and beyond giving me a free stay since my hotel room was not available and all other rooms were sold out. Highly recommend and I would definitely stay here again thanks to their generosity.

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

Localização central, ideal para explorar a Parliament Hill, o canal e as atrações do centro da cidade. Alguns hóspedes relatam ruído da rua à noite em alguns quartos.

Avaliações dos hóspedes relacionadas

10

Julie

16 de fev. de 2026

·

Hospedou-se por 1 noite

They allowed me to check in a couple hours early. Staff was kind, hotel clean and lovely. Great location, right around the corner from Rideau Canal.

They allowed me to check in a couple hours early. Staff was kind, hotel clean and lovely. Great location, right around the corner from Rideau Canal.

10

James

18 de nov. de 2025

·

Hospedou-se por 3 noites

Clean, big room. Close to Parliament hill. sparks street, and Byward market, Gym and Restaurant. A great stay overall!

Clean, big room. Close to Parliament hill. sparks street, and Byward market, Gym and Restaurant. A great stay overall!

10

Megan

26 de out. de 2025

·

Hospedou-se por 2 noites

Clean, spacious, comfortable room. Friendly, helpful staff. Great location.

Clean, spacious, comfortable room. Friendly, helpful staff. Great location.

10

Alberto

12 de nov. de 2025

·

Hospedou-se por 2 noites

Room was very clean, comfortable and with perfect combination of lights, making it very relaxing. Nice hotel in central position, very close to Parliament Hill.

Room was very clean, comfortable and with perfect combination of lights, making it very relaxing. Nice hotel in central position, very close to Parliament Hill.

10

Ken

20 de jul. de 2025

·

Hospedou-se por 2 noites

It was what I needed, quiet, comfortable, walking distance to everything downtown. It’s even walkable 40 mins to TD Place for some sports. Well, for me anyway. Transit is available to everywhere.

It was what I needed, quiet, comfortable, walking distance to everything downtown. It’s even walkable 40 mins to TD Place for some sports. Well, for me anyway. Transit is available to everywhere.

10

Louise

5 de ago. de 2024

·

Hospedou-se por 2 noites

Great location. Close to everything you may want to see in Ottawa.

Great location. Close to everything you may want to see in Ottawa.

10

Eileen

25 de ago. de 2025

·

Hospedou-se por 1 noite

Great location and walkable to many national museums and shops. Beautiful rooms and lounge area on site. Would definitely stay again

Great location and walkable to many national museums and shops. Beautiful rooms and lounge area on site. Would definitely stay again

10

Alexander

26 de ago. de 2025

·

Hospedou-se por 2 noites

Great spot. Will stay again. Area is a little run down but not unsafe by any means.

Great spot. Will stay again. Area is a little run down but not unsafe by any means.

10

John

8 de out. de 2024

·

Hospedou-se por 3 noites

Hotel is superbly situated to walk anywhere in central Ottawa. It is well designed, with very clean, comfortable rooms and the staff at Reception are welcoming and efficient. The attached restaurant, Cocotte, is excellent.

Hotel is superbly situated to walk anywhere in central Ottawa. It is well designed, with very clean, comfortable rooms and the staff at Reception are welcoming and efficient. The attached restaurant, Cocotte, is excellent.

6

Helena

29 de set. de 2025

·

Hospedou-se por 1 noite

Loud music from a bar outside the hotel persisting until 6:00 am … and loud patrons loitering on the sidewalk. Impossible to sleep.

Loud music from a bar outside the hotel persisting until 6:00 am … and loud patrons loitering on the sidewalk. Impossible to sleep.

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

O bistrô francês no local é frequentemente elogiado pelo brunch e jantar saborosos. Alguns mencionam preços mais altos ou serviço lento/desatento em horários de pico; fazer reserva ajuda.

Avaliações dos hóspedes relacionadas

10

Ian

15 de set. de 2025

·

Hospedou-se por 2 noites

Staff were super attentive, love the soaps and products offered. Nice restaurant in the hotel, central location and easy walks to all sites.

Staff were super attentive, love the soaps and products offered. Nice restaurant in the hotel, central location and easy walks to all sites.

10

Philippe

13 de jul. de 2025

·

Hospedou-se por 1 noite

The large atrium was beautiful with ample seating for lounging. The Cocotte Bistro had a fantastic brunch and all of the hotel staff were amazing and ensured a pleasurable stay while accommodating our many requests .

The large atrium was beautiful with ample seating for lounging. The Cocotte Bistro had a fantastic brunch and all of the hotel staff were amazing and ensured a pleasurable stay while accommodating our many requests .

10

ALISON

13 de out. de 2025

·

Hospedou-se por 3 noites

My husband and I visited for a short 4-day holiday. Cannot beat the location. The staff was super attentive. The attendant covering the valet service really went above and beyond. The dining room's Breakfast Américain was amazing. Will be staying again. Would definitely recommend.

My husband and I visited for a short 4-day holiday. Cannot beat the location. The staff was super attentive. The attendant covering the valet service really went above and beyond. The dining room's Breakfast Américain was amazing. Will be staying again. Would definitely recommend.

10

Suzanne

12 de jan. de 2026

·

Hospedou-se por 1 noite

Lovely room and the dining room was a real treat. Thoroughly enjoyed the salmon tartate, nicoise, steak frites and the pecan pie :) Highly recommend! We'll be back.

Lovely room and the dining room was a real treat. Thoroughly enjoyed the salmon tartate, nicoise, steak frites and the pecan pie :) Highly recommend! We'll be back.

8

Xi

13 de out. de 2025

·

Hospedou-se por 2 noites

Room is okay, spacious than expected, clean, and hotel staff are super friendly and helpful. However the restaurant staff not so attentive, we've waited some time to be seated while two staff just busy talking to each other, the staff who leads us didn't smile or say anything for the wait. But our server is sweet, food is just okay, overall too much savoury than flavor. I would say it's decent and convenient for hotel stayers but nothing special.

Room is okay, spacious than expected, clean, and hotel staff are super friendly and helpful. However the restaurant staff not so attentive, we've waited some time to be seated while two staff just busy talking to each other, the staff who leads us didn't smile or say anything for the wait. But our server is sweet, food is just okay, overall too much savoury than flavor. I would say it's decent and convenient for hotel stayers but nothing special.

10

Neal

20 de out. de 2025

·

Hospedou-se por 3 noites

Friendly and helpful staff. Kudos, to the restaurant waitstaff and cooks. The waitstaff are organized and friendly as well as accommodating and the food is always fresh , hot, and plentiful. Well done !

Friendly and helpful staff. Kudos, to the restaurant waitstaff and cooks. The waitstaff are organized and friendly as well as accommodating and the food is always fresh , hot, and plentiful. Well done !

10

Jessica

27 de out. de 2025

·

Hospedou-se por 2 noites

Loved my stay at the Metcalfe and will definitely stay again next time I'm in Ottawa. Wonderful staff, clean facilities and a great French restaurant for both breakfast, lunch or dinner. Comfortable rooms and beds, and very conveniently located.

Loved my stay at the Metcalfe and will definitely stay again next time I'm in Ottawa. Wonderful staff, clean facilities and a great French restaurant for both breakfast, lunch or dinner. Comfortable rooms and beds, and very conveniently located.

10

John

7 de nov. de 2025

·

Hospedou-se por 3 noites

A wonderful property with an outstanding restaurant.

A wonderful property with an outstanding restaurant.

10

Geoffrey H

2 de set. de 2025

·

Hospedou-se por 4 noites

I was rather disappointed with the restaurant service, I sat for breakfast and was ignored, it was a great disappointment, I briefly advised the concierge and bought breakfast at Tim Hortons on the corner. The only downside to my visit.

I was rather disappointed with the restaurant service, I sat for breakfast and was ignored, it was a great disappointment, I briefly advised the concierge and bought breakfast at Tim Hortons on the corner. The only downside to my visit.

10

Carolee-anne

3 de fev. de 2025

·

Hospedou-se por 1 noite

Great location in downtown Ottawa. Walking distance to the National Art Centre, Parliament Hill, the Rideau Canal and many other sites. Service was great and the room very comfortable. We overlooked the indoor courtyard and it was e trembly quiet. The restaurant is also very good but I recommend making reservations as it was very busy both for dinner and breakfast.

Great location in downtown Ottawa. Walking distance to the National Art Centre, Parliament Hill, the Rideau Canal and many other sites. Service was great and the room very comfortable. We overlooked the indoor courtyard and it was e trembly quiet. The restaurant is also very good but I recommend making reservations as it was very busy both for dinner and breakfast.

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

10

Rogerio

29 de jul. de 2026

·

Hospedou-se por 2 noites

Ótima localização. Quartos limpos. Muitos dos passeios podem ser feitos a pé. Há diversos restaurantes e mercadinhos próximos ao hotel. Os atendentes são muito atenciosos. Na recepção, são servidos água saborizada e biscoitos amanteigados, que são uma delícia. O único ponto negativo é o estacionamento, que tem um custo muito alto. Optamos por estacionar em um local próximo ao hotel.

Ótima localização. Quartos limpos. Muitos dos passeios podem ser feitos a pé. Há diversos restaurantes e mercadinhos próximos ao hotel. Os atendentes são muito atenciosos. Na recepção, são servidos água saborizada e biscoitos amanteigados, que são uma delícia. O único ponto negativo é o estacionamento, que tem um custo muito alto. Optamos por estacionar em um local próximo ao hotel.

10

Guadalupe

24 de set. de 2024

·

Hospedou-se por 1 noite

Excelente

Excelente

10

Natasha

24 de ago. de 2023

·

Hospedou-se por 2 noites

Foi incrível, o staff extremamente agradável

Foi incrível, o staff extremamente agradável

8

AHMED

há 6 dias

·

Hospedou-se por 1 noite

Very good stay

Very good stay

10

Claude

semana passada

·

Hospedou-se por 1 noite

Personnel accueillant et de service. En général très bon service. Je recommanderais cette hôtel.

Personnel accueillant et de service. En général très bon service. Je recommanderais cette hôtel.

Políticas da propriedade

Instruções de check-in

Tudo o que você precisa saber para um check-in tranquilo.

Check-in

Checkout

De 16:00 a 23:59

Antes de 12:00

Informações importantes

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que você pode solicitar.

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Preços para próximas datas

setembro 2026

outubro 2026

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Preço médio por noite entre as ofertas, com impostos e taxas.

Preços em USD para 2 hóspedes, atualizados diariamente.