Holiday Inn Toronto International Airport by IHG
139 US$
/natt
Snitt för oktober
Priser för Holiday Inn Toronto International Airport by IHG
Välj datum för att se priser och tillgänglighet.
139 US$
/natt
Snitt för oktober
Genomsnittliga priser per månad
På Holiday Inn Toronto International Airport by IHG är priset per natt i genomsnitt 94 US$ under den billigaste månaden (december) och 151 US$ under den dyraste månaden (juni), baserat på de senaste 12 månaderna.
| Månad | Genomsnittligt pris |
|---|---|
| januari | 101 US$ |
| februari | 105 US$ |
| mars | 105 US$ |
| april | 122 US$ |
| maj | 136 US$ |
| juni | 151 US$ |
| juli | 118 US$ |
| augusti | 129 US$ |
| september | 145 US$ |
| oktober | 139 US$ |
| november | 115 US$ |
| december | 94 US$ |
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okt. · 139 US$
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Dyrast: juni (ca 151 US$)
Billigast: december (ca 94 US$)
Om detta boende
Koppla av på deras fullständiga spa, där du kan passa på att njuta av massage, kroppsbehandlingar och ansiktsbehandlingar. Här har du bland annat tillgång till inomhuspool och dygnet runt-öppet fitnesscenter. Boendet har även gratis wi-fi, ...
Bekvämligheter
Koppla av på deras fullständiga spa, där du kan passa på att njuta av massage, kroppsbehandlingar och ansiktsbehandlingar. Här har du bland annat tillgång till inomhuspool och dygnet runt-öppet fitnesscenter. Boendet har även gratis wi-fi, conciergetjänster och en souvenirbutik eller tidningskiosk.
Företagsfaciliteter
Gäster har tillgång till bland annat business-service dygnet runt, expressutcheckning och gratis dagstidningar i lobbyn. Planerar du ett event i Toronto? På detta hotell finns det event- och konferensutrymmen på upp till 1951 kvadratmeter, däribland konferensrum och mötesrum. Flygtransfer tur/retur är gratis (tillgänglig dygnet runt).
Måltider
Gäster på Holiday Inn Toronto - Int'l Airport by IHG kan äta gott på Bistro YYZ. Släck törsten med din favoritdrink i boendets bar. Frukostbuffé serveras på vardagar mellan 06.30 och 10.30 och på helger mellan 07.00 och 10.30 mot en avgift.
Rum
Skäm bort dig och bo i ett av 451 rum med golvvärme och platt-tv. Sängen har bäddmadrass och sängtillbehör av högsta kvalitet. Gratis wi-fi gör att du kan hålla dig uppkopplad, och kabel-tv erbjuder underhållning. På rummet finns telefon, värdeförvaringsskåp och skrivbord.
Läge
Holiday Inn Toronto - Int'l Airport by IHG placerar dig i Toronto-området Etobicoke, med 3 minuters körväg till Toronto Congress Centre och 6 minuter till The International Centre. Detta hotell med spa ligger 7,6 km från Humber College och 13,9 km från Yorkdale Shopping Centre.
Vad finns i närheten
Toronto Congress Centre(1.4 miles)
The International Centre(2.7 miles)
Woodbine Mall(4 miles)
Great Canadian Casino Resort Toronto(4 miles)
Woodbine Racetrack(4 miles)
Etobicoke General Hospital(4.5 miles)
Humber College(4.7 miles)
Pearson Convention Centre(4.7 miles)
BAPS Shri Swaminarayan Mandir(5.3 miles)
Wet 'n' Wild Toronto(5.3 miles)
Iceland Arena(6.8 miles)
Sherway Gardens(6.9 miles)
Mississauga Sports and Entertainment Centre(7.1 miles)
Humber River Hospital(7.9 miles)
Mississauga Grand Banquet and Convention Centre(8.1 miles)
Toronto, ON (YYZ-Pearson Intl.)(1.9 miles)
Toronto, Ontario (YTZ-Billy Bishop Toronto City)(15 miles)
Parkering
Flygplatstransfer
Restaurang
Pool
Business center
Rumservice
Läge
970 Dixon Road, Northeast Mississauga, Mississauga, Peel Regional Municipality, Kanada
Toronto Congress Centre (1.4 miles)
The International Centre (2.7 miles)
Woodbine Mall (4 miles)
Great Canadian Casino Resort Toronto (4 miles)
Woodbine Racetrack (4 miles)
Etobicoke General Hospital (4.5 miles)
Rumsalternativ
6
Standardrum
Information om rummet
1 Enkelsäng
Sovplats 2
285 ft²
LuftkonditioneringUppvärmt golvWi-Fi (gratis)
5
Standardrum - 2 queensize-sängar (Airport View)
Information om rummet
2 Stora Dubbelsängar
Sovplats 4
LuftkonditioneringUppvärmt golvWi-Fi (gratis)
5
Standardrum - 2 queensize-sängar
Information om rummet
2 Stora Dubbelsängar
Sovplats 4
LuftkonditioneringUppvärmt golvWi-Fi (gratis)
6
Standardrum - 1 kingsize-säng
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
LuftkonditioneringUppvärmt golvWi-Fi (gratis)
4
Standardrum - 1 kingsize-säng (Airport View)
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
LuftkonditioneringUppvärmt golvWi-Fi (gratis)
Gästrecensioner för Holiday Inn Toronto International Airport by IHG
7.8
Bra
Baserat på 2 484 verifierade recensioner
Vem bor här?
Företag
52%
Par
16%
Familj
20%
Grupper
5%
Ensamresande
5%
Vad gäster tycker
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
På Holiday Inn Toronto International Airport by IHG framhäver resenärer rena rum, vänlig personal och ett praktiskt läge med frekventa skytteltjänster, samtidigt som de noterar slitna områden, ibland varierande service och städning, samt sporadiskt förekommande problem med väntandet på skytteln, WiFi och ljudnivå.
Läs merVar detta till hjälp?
Vad gäster tycker
På Holiday Inn Toronto International Airport by IHG framhäver resenärer rena rum, vänlig personal och ett praktiskt läge med frekventa skytteltjänster, samtidigt som de noterar slitna områden, ibland varierande service och städning, samt sporadiskt förekommande problem med väntandet på skytteln, WiFi och ljudnivå.
Gäster berömmer ofta bistron på plats, med rejäla frukostar och sena öppettider, samt en stor pool och ett fungerande gym. Vanliga nackdelar inkluderar betalparkering som ibland kan vara förvirrande, vågiga mattor i korridorerna som kan orsaka snubbelrisk, och tillfälliga underhållsstopp som avstängda pooler. Räkna med en praktisk och funktionell vistelse nära flygplatsen snarare än en polerad, lyxig upplevelse.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Faciliteter
Faciliteterna är blandade: flygplatstransfern som går ungefär var 30:e minut är smidig men kan innebära långa väntetider eller fulla bussar. Poolen och gymmet får beröm, medan betalparkeringen kan vara förvirrande eller obekväm och tillfälliga underhållsstopp förekommer.
Relaterade gästrecensioner
10
Leanna
25 nov. 2025
·
Stannade 1 natt
So impressed!!!! We stayed one night, picked up at the airport by the free shuttle, staff were so friendly and the room was gorgeous. Ate in the restaurant for a late dinner and my chicken wrap was excellent! Swam in the huge pool early this morning and was very impressed with the gym. We had checked out at 10 am then our plans changed so they quickly managed to get us back into our room till our ride arrived at noon. 5/5!!!
So impressed!!!! We stayed one night, picked up at the airport by the free shuttle, staff were so friendly and the room was gorgeous. Ate in the restaurant for a late dinner and my chicken wrap was excellent! Swam in the huge pool early this morning and was very impressed with the gym. We had checked out at 10 am then our plans changed so they quickly managed to get us back into our room till our ride arrived at noon. 5/5!!!
10
Christine Ann
26 okt. 2025
·
Stannade 3 nätter
Airport shuttle definitely a plus we used it along with the express train at terminal 1 at Toronto airport to get downtown Toronto as it leaves hotel every 1/2. Runs 24 hours a day. Staff at hotel restaurant very friendly a great experience every morning for breakfast . Desk staff also all very pleasant would definitely go back there
Airport shuttle definitely a plus we used it along with the express train at terminal 1 at Toronto airport to get downtown Toronto as it leaves hotel every 1/2. Runs 24 hours a day. Staff at hotel restaurant very friendly a great experience every morning for breakfast . Desk staff also all very pleasant would definitely go back there
2
Kristin
12 dec. 2025
·
Stannade 1 natt
I specifically chose your hotel because of the advertised airport shuttle service. On December 11, I waited at the designated pickup area in Terminal 1 from 11:25 PM until 12:15 AM - a total of 50 minutes in -9 degree weather. During this time: • I called the hotel four times with no answer • Three different Holiday Inn shuttle drivers from other locations passed by • I asked all three drivers to contact my shuttle driver or provide assistance - all refused and only said the shuttle “would be there soon” • I observed other guests also waiting, with at least one other woman leaving after 45 minutes to take a taxi • I ultimately had to pay for a taxi myself ($28.75 CAD). When I checked in and politely requested compensation for the taxi fare I was forced to take due to your shuttle’s no-show, the front desk agent: • Became loud and dismissive • Told me I “didn’t see” the shuttle (contradicting my clear account) • Refused to provide helpful service recovery • Was evasive when I asked to speak with a manager • Showed condescension when I requested that notes be added to my file • Only reluctantly provided an email address for management contact This experience represents multiple service failures: the unreliable shuttle service that is a key amenity of your property, the lack of phone coverage during late hours, and perhaps most concerning, the poor guest service recovery dismissive treatment when I sought reasonable resolution. I am requesting: 1. Reimbursement for the taxi
I specifically chose your hotel because of the advertised airport shuttle service. On December 11, I waited at the designated pickup area in Terminal 1 from 11:25 PM until 12:15 AM - a total of 50 minutes in -9 degree weather. During this time: • I called the hotel four times with no answer • Three different Holiday Inn shuttle drivers from other locations passed by • I asked all three drivers to contact my shuttle driver or provide assistance - all refused and only said the shuttle “would be there soon” • I observed other guests also waiting, with at least one other woman leaving after 45 minutes to take a taxi • I ultimately had to pay for a taxi myself ($28.75 CAD). When I checked in and politely requested compensation for the taxi fare I was forced to take due to your shuttle’s no-show, the front desk agent: • Became loud and dismissive • Told me I “didn’t see” the shuttle (contradicting my clear account) • Refused to provide helpful service recovery • Was evasive when I asked to speak with a manager • Showed condescension when I requested that notes be added to my file • Only reluctantly provided an email address for management contact This experience represents multiple service failures: the unreliable shuttle service that is a key amenity of your property, the lack of phone coverage during late hours, and perhaps most concerning, the poor guest service recovery dismissive treatment when I sought reasonable resolution. I am requesting: 1. Reimbursement for the taxi
10
Trina
25 aug. 2025
·
Stannade 2 nätter
Great stay but 30.00 a night for parking is ridiculous
Great stay but 30.00 a night for parking is ridiculous
10
William
5 feb. 2026
·
Stannade 1 natt
Clean room available immediately even though we checked in a bit early Very efficient shuttle service to the airport!
Clean room available immediately even though we checked in a bit early Very efficient shuttle service to the airport!
8
Suzanne
31 mars 2025
·
Stannade 2 nätter
Swimming pool out of order! They also over charged me. They are supposed to hold $200, they charged my first day before I arrived then the next day they charged me for my original reservation of 2 days plus the $200… not impressed next time I’ll pay directly with Expedia then they can hold my $200.. now I have to wait for my refund. Other than that the staff where nice and a very nice clean place..
Swimming pool out of order! They also over charged me. They are supposed to hold $200, they charged my first day before I arrived then the next day they charged me for my original reservation of 2 days plus the $200… not impressed next time I’ll pay directly with Expedia then they can hold my $200.. now I have to wait for my refund. Other than that the staff where nice and a very nice clean place..
10
ronald
28 jan. 2026
·
Stannade 1 natt
Great staff good food clean facility and on time shuttle to and from airport
Great staff good food clean facility and on time shuttle to and from airport
4
Murray
16 feb. 2025
·
Stannade 1 natt
Shuttle was slow, other hotel shuttles repeatedly passed by Room was very noisy
Shuttle was slow, other hotel shuttles repeatedly passed by Room was very noisy
8
Hussein
2 dec. 2025
·
Stannade 1 natt
Clean and good staff. Parking is a painful with no elevator especially for older folks.
Clean and good staff. Parking is a painful with no elevator especially for older folks.
8
Robert
28 mars 2025
·
Stannade 1 natt
Waited extremely long for airport shuttle. They say it's runs every half hour. We waited an hour and others were waiting as well. Being that they pride themselves on being the closest hotel to the airport the turnaround time didn't make sense. I asked about it and I didn't get an answer from anyone. Like they were deaf.
Waited extremely long for airport shuttle. They say it's runs every half hour. We waited an hour and others were waiting as well. Being that they pride themselves on being the closest hotel to the airport the turnaround time didn't make sense. I asked about it and I didn't get an answer from anyone. Like they were deaf.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Renlighet
Städningen är inkonsekvent: många gäster rapporterar mycket rena eller fläckfria rum, medan andra påpekar smutsiga badkar eller lakan och smutsiga, vågiga mattor i korridorerna.
Relaterade gästrecensioner
10
Carrie
19 nov. 2025
·
Stannade 1 natt
Clean and quiet
Clean and quiet
10
Les
2 okt. 2025
·
Stannade 1 natt
Good staff and clean premises
Good staff and clean premises
10
Brandon
4 okt. 2025
·
Stannade 3 nätter
Clean room, staff was always asking if we needed it clean
Clean room, staff was always asking if we needed it clean
2
Stephen
25 aug. 2025
·
Stannade 1 natt
Bathtub had a bunch of hair in it, obviously not even rinsed. Complained at the front desk (they wouldn't answer the phone) and the guy asked "Is it too much hair?" which I feel crazy even having to type out. Like any amount of a stranger's hair in the bathtub is too much hair. They moved us to another room, which also had hair in the tub and also in the bed. Both rooms also smelled like weird chemicals and the furniture was peeling badly. The AC unit in the second room must have been from the 70s. Cancelled our reservation and went to a different hotel.
Bathtub had a bunch of hair in it, obviously not even rinsed. Complained at the front desk (they wouldn't answer the phone) and the guy asked "Is it too much hair?" which I feel crazy even having to type out. Like any amount of a stranger's hair in the bathtub is too much hair. They moved us to another room, which also had hair in the tub and also in the bed. Both rooms also smelled like weird chemicals and the furniture was peeling badly. The AC unit in the second room must have been from the 70s. Cancelled our reservation and went to a different hotel.
6
JORGE
5 jan. 2026
·
Stannade 1 natt
Carpet and corridors outside the room were very dirty.
Carpet and corridors outside the room were very dirty.
10
Jana
17 jan. 2026
·
Stannade 1 natt
Room was spotless, staff were very helpful, and all amenities were available. All in all it was perfect
Room was spotless, staff were very helpful, and all amenities were available. All in all it was perfect
10
Deborah
28 nov. 2025
·
Stannade 1 natt
Room was spotless
Room was spotless
6
alma
17 nov. 2025
·
Stannade 3 nätter
Nice staff but the sheets were dirty
Nice staff but the sheets were dirty
2
Manon
21 mars 2025
·
Stannade 1 natt
It was just aweful Dirty towel left in the room from previous person Bed sheets not changed all wrinkled I got them to bring me clean sheets and made my bed at 1130 at night Lights didn’t work And they charged my credit ahead of time when it was pa y at the hotel upon arrival I will Never stay there again Used to be great not anymore
It was just aweful Dirty towel left in the room from previous person Bed sheets not changed all wrinkled I got them to bring me clean sheets and made my bed at 1130 at night Lights didn’t work And they charged my credit ahead of time when it was pa y at the hotel upon arrival I will Never stay there again Used to be great not anymore
4
Brendan
6 nov. 2025
·
Stannade 1 natt
The staff were great. Everyone was friendly and helpful. But the price does not match the condition of the room. The bathtub was dirty, and there is a general level of decay and disrepair in the room and hotel. For the price, the cleanliness and repair of the rooms and hallways should be higher.
The staff were great. Everyone was friendly and helpful. But the price does not match the condition of the room. The bathtub was dirty, and there is a general level of decay and disrepair in the room and hotel. For the price, the cleanliness and repair of the rooms and hallways should be higher.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Rum
Sängarna är bekväma och vissa rum har utsikt över flygplatsen, men många känns slitna med utnötta möbler, bullrig eller svag A/C, tunna väggar och bristfällig WiFi; vissa gäster noterar trafik- eller flygljud.
Relaterade gästrecensioner
8
Daisy
12 nov. 2025
·
Stannade 1 natt
Over the room is clean and tidy. Only the air conditioner is a bit noisy.
Over the room is clean and tidy. Only the air conditioner is a bit noisy.
6
Louise
14 dec. 2025
·
Stannade 2 nätter
Totally outdated
Totally outdated
4
Catherine
11 maj 2025
·
Stannade 1 natt
Traffic noise all night made sleep very difficult even with ear plugs. Perhaps a different side of the hotel would be better.
Traffic noise all night made sleep very difficult even with ear plugs. Perhaps a different side of the hotel would be better.
8
Teshome
27 apr. 2025
·
Stannade 1 natt
Property is ok. Towels old. I did not like Shuttle driver attitude that some guests did not tip him. Having such attitude is actually the reason for the guests not to tip him, myself included.
Property is ok. Towels old. I did not like Shuttle driver attitude that some guests did not tip him. Having such attitude is actually the reason for the guests not to tip him, myself included.
10
Rebalee
21 nov. 2025
·
Stannade 1 natt
Room was very clean by Nicola. Wifi didn't work well on the eighth floor, but everything else was fine. I will say- the carpet (New) and beautiful in the hallways was a tripping hazard.
Room was very clean by Nicola. Wifi didn't work well on the eighth floor, but everything else was fine. I will say- the carpet (New) and beautiful in the hallways was a tripping hazard.
8
Mark
8 juni 2025
·
Stannade 1 natt
Room.smelled of smoke upon arrival and 6 hours later when we returned to the room. The shower tap leaked when being used. Thank you for the two bottles of water in the room.
Room.smelled of smoke upon arrival and 6 hours later when we returned to the room. The shower tap leaked when being used. Thank you for the two bottles of water in the room.
10
Mireille
22 juli 2025
·
Stannade 1 natt
The bed was super comfortable.
The bed was super comfortable.
10
Christine
24 nov. 2025
·
Stannade 1 natt
The room was clean and the bed was comfortable. The staff were efficient and friendly.
The room was clean and the bed was comfortable. The staff were efficient and friendly.
10
Benjamin
2 aug. 2025
·
Stannade 1 natt
Stayed here recently. The room was clean, bed and sheets were fresh, and the front desk staff were friendly and professional. Breakfast was great (just note that hot chocolate isn’t included). However, the AC unit in the room was loud, parking is very expensive (look for alternatives nearby), and the internet was slow and sometimes not working. Also, avoid staying on the 6th floor if possible — connectivity and comfort seemed worse there. Decent stay overall, but with a few things to watch out for.
Stayed here recently. The room was clean, bed and sheets were fresh, and the front desk staff were friendly and professional. Breakfast was great (just note that hot chocolate isn’t included). However, the AC unit in the room was loud, parking is very expensive (look for alternatives nearby), and the internet was slow and sometimes not working. Also, avoid staying on the 6th floor if possible — connectivity and comfort seemed worse there. Decent stay overall, but with a few things to watch out for.
8
Patrick
11 nov. 2025
·
Stannade 1 natt
My stay at the Holiday Inn in Toronto was okay overall. The staff were very friendly and welcoming, which made a big difference. The room was clean but felt a bit dated. Still, it was comfortable enough for a short stay and the service was great
My stay at the Holiday Inn in Toronto was okay overall. The staff were very friendly and welcoming, which made a big difference. The room was clean but felt a bit dated. Still, it was comfortable enough for a short stay and the service was great
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Service
Återkopplingen gällande servicen är varierande: många beskriver personalen som vänlig, effektiv och tillmötesgående, men det förekommer återkommande klagomål om långsam eller ointresserad reception, fakturerings- eller depositionsproblem och bristfällig serviceåterställning, särskilt sent på natten.
Relaterade gästrecensioner
10
Edgar
1 okt. 2025
·
Stannade 1 natt
Easy for shuttle, staff very friendly and helpful when navigating from the hotel. Provided a bag breakfast as we had and early departure.
Easy for shuttle, staff very friendly and helpful when navigating from the hotel. Provided a bag breakfast as we had and early departure.
10
May Ann
31 maj 2025
·
Stannade 2 nätter
I had a wonderful experience from start to finish during my stay. The staff were incredibly welcoming, professional, and always ready to help—from the front desk team who kindly stored my luggage before check-in, to the friendly shuttle driver who made airport transfers smooth and stress-free. The room was clean, comfortable, and well-equipped, offering everything I needed for a relaxing stay. I also appreciated the hotel’s convenient location near the airport, making it a great choice for travelers. Overall, I was very pleased with the service and amenities, and I would gladly stay here again. Highly recommended for anyone looking for comfort and convenience near Toronto Pearson Airport!
I had a wonderful experience from start to finish during my stay. The staff were incredibly welcoming, professional, and always ready to help—from the front desk team who kindly stored my luggage before check-in, to the friendly shuttle driver who made airport transfers smooth and stress-free. The room was clean, comfortable, and well-equipped, offering everything I needed for a relaxing stay. I also appreciated the hotel’s convenient location near the airport, making it a great choice for travelers. Overall, I was very pleased with the service and amenities, and I would gladly stay here again. Highly recommended for anyone looking for comfort and convenience near Toronto Pearson Airport!
2
Daniel
10 dec. 2025
·
Stannade 1 natt
Had to wait an hour to check in. Sub standard. An hour for 12 custumers!!!!!
Had to wait an hour to check in. Sub standard. An hour for 12 custumers!!!!!
10
Nigel
20 juli 2025
·
Stannade 3 nätter
I booked this property at the last minute and still got a better rate than many others nearby. Reception staff was very accommodating, and I felt welcome from the shuttle picked me up at the airport. My room was clean, west facing and so I had a view of the airport. I had access to a small refrigerator and coffee maker. The room had an easy chair and a table, numerous power outlets and light fixtures. The bathroom was stocked, only a dispenser for hand soap didn't work, but that didn't bother me as I had body wash and shampoo available. My only gripe was the road noise, which I guess couldn't be helped as these mod vehicles make a heap of noise wherever they are. I would definitely stay here again. There's access to TTC buses and easy movement via the hotel shuttle which runs practically every 30 mins 24/7. A number of food options are within 5 mins walking. I felt safe and unbothered. Overall a good experience.
I booked this property at the last minute and still got a better rate than many others nearby. Reception staff was very accommodating, and I felt welcome from the shuttle picked me up at the airport. My room was clean, west facing and so I had a view of the airport. I had access to a small refrigerator and coffee maker. The room had an easy chair and a table, numerous power outlets and light fixtures. The bathroom was stocked, only a dispenser for hand soap didn't work, but that didn't bother me as I had body wash and shampoo available. My only gripe was the road noise, which I guess couldn't be helped as these mod vehicles make a heap of noise wherever they are. I would definitely stay here again. There's access to TTC buses and easy movement via the hotel shuttle which runs practically every 30 mins 24/7. A number of food options are within 5 mins walking. I felt safe and unbothered. Overall a good experience.
2
Kristin
12 dec. 2025
·
Stannade 1 natt
I specifically chose your hotel because of the advertised airport shuttle service. On December 11, I waited at the designated pickup area in Terminal 1 from 11:25 PM until 12:15 AM - a total of 50 minutes in -9 degree weather. During this time: • I called the hotel four times with no answer • Three different Holiday Inn shuttle drivers from other locations passed by • I asked all three drivers to contact my shuttle driver or provide assistance - all refused and only said the shuttle “would be there soon” • I observed other guests also waiting, with at least one other woman leaving after 45 minutes to take a taxi • I ultimately had to pay for a taxi myself ($28.75 CAD). When I checked in and politely requested compensation for the taxi fare I was forced to take due to your shuttle’s no-show, the front desk agent: • Became loud and dismissive • Told me I “didn’t see” the shuttle (contradicting my clear account) • Refused to provide helpful service recovery • Was evasive when I asked to speak with a manager • Showed condescension when I requested that notes be added to my file • Only reluctantly provided an email address for management contact This experience represents multiple service failures: the unreliable shuttle service that is a key amenity of your property, the lack of phone coverage during late hours, and perhaps most concerning, the poor guest service recovery dismissive treatment when I sought reasonable resolution. I am requesting: 1. Reimbursement for the taxi
I specifically chose your hotel because of the advertised airport shuttle service. On December 11, I waited at the designated pickup area in Terminal 1 from 11:25 PM until 12:15 AM - a total of 50 minutes in -9 degree weather. During this time: • I called the hotel four times with no answer • Three different Holiday Inn shuttle drivers from other locations passed by • I asked all three drivers to contact my shuttle driver or provide assistance - all refused and only said the shuttle “would be there soon” • I observed other guests also waiting, with at least one other woman leaving after 45 minutes to take a taxi • I ultimately had to pay for a taxi myself ($28.75 CAD). When I checked in and politely requested compensation for the taxi fare I was forced to take due to your shuttle’s no-show, the front desk agent: • Became loud and dismissive • Told me I “didn’t see” the shuttle (contradicting my clear account) • Refused to provide helpful service recovery • Was evasive when I asked to speak with a manager • Showed condescension when I requested that notes be added to my file • Only reluctantly provided an email address for management contact This experience represents multiple service failures: the unreliable shuttle service that is a key amenity of your property, the lack of phone coverage during late hours, and perhaps most concerning, the poor guest service recovery dismissive treatment when I sought reasonable resolution. I am requesting: 1. Reimbursement for the taxi
2
Jean
19 feb. 2025
·
Stannade 1 natt
The front desk staff needs to be retrained. They ran my card for incidebtals which were not used. Instead of taking the hold off my card they charged me twice. They also billed my card for the room that was already paid for on another card. I wxpect not just my money back but full refund of room.
The front desk staff needs to be retrained. They ran my card for incidebtals which were not used. Instead of taking the hold off my card they charged me twice. They also billed my card for the room that was already paid for on another card. I wxpect not just my money back but full refund of room.
10
Varsy
1 dec. 2025
·
Stannade 3 nätter
Great service
Great service
10
Sue
22 nov. 2025
·
Stannade 1 natt
Fast and efficient check in. Staff extremely professional and efficient.
Fast and efficient check in. Staff extremely professional and efficient.
2
Endou
25 maj 2025
·
Stannade 1 natt
Awful check in experience. It was Anime North.. booked the hotel months in advance and opted to pay at the hotel. When we got there they said a "card was declined" when we opted to pay there? They ended up refusing to let us split and we almost didnt get a room even though it was still reserved through expedia? Had plenty of proof. Our friend had to take the entire cost himself and thankfully they found us a room. Very scary and frustrating experience with two very young children.
Awful check in experience. It was Anime North.. booked the hotel months in advance and opted to pay at the hotel. When we got there they said a "card was declined" when we opted to pay there? They ended up refusing to let us split and we almost didnt get a room even though it was still reserved through expedia? Had plenty of proof. Our friend had to take the entire cost himself and thankfully they found us a room. Very scary and frustrating experience with two very young children.
2
Steven
3 okt. 2025
·
Stannade 6 nätter
After the shuttle driver dropped me off at the airport, I was detained by the driver as he tried to show me a picture of myself. This person he showed me was 100 lbs heavier than me, ten years younger and a a full head of hair which have none. He said we all know what you’ve done and we are going to shame you on social media. I said what are you talking about that’s not even close to me. He tried to continue to detain me and delay me further but I walked away laughing. I shared this information with Trizz at the hotel. She said it’s not their problem as they have a third party agreement with the shuttle drivers that the drive the shuttle with their logo on it. She said all I can do for this guy detaining you, calling you a liar, fat shaming you, accusing you of a crime and threatening to blackball you all over social media is offer you a small discount on your next visit and a free breakfast which is included in every stay anyway. Trizz then asked if I was still at the hotel after I explained SEVERAL times that I clearly was just dropped off at the airport. Trizz then said she would do ANYTHING to help then chose to Ignore any future messages and do nothing. stay at you own risk. Pay a few extra dollars to stay with staff that care.
After the shuttle driver dropped me off at the airport, I was detained by the driver as he tried to show me a picture of myself. This person he showed me was 100 lbs heavier than me, ten years younger and a a full head of hair which have none. He said we all know what you’ve done and we are going to shame you on social media. I said what are you talking about that’s not even close to me. He tried to continue to detain me and delay me further but I walked away laughing. I shared this information with Trizz at the hotel. She said it’s not their problem as they have a third party agreement with the shuttle drivers that the drive the shuttle with their logo on it. She said all I can do for this guy detaining you, calling you a liar, fat shaming you, accusing you of a crime and threatening to blackball you all over social media is offer you a small discount on your next visit and a free breakfast which is included in every stay anyway. Trizz then asked if I was still at the hotel after I explained SEVERAL times that I clearly was just dropped off at the airport. Trizz then said she would do ANYTHING to help then chose to Ignore any future messages and do nothing. stay at you own risk. Pay a few extra dollars to stay with staff that care.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Läge
Mycket praktiskt läge för Toronto Pearson med frekventa skytteltjänster och förbindelser till UP Express, vilket gör det idealiskt för mellanlandningar. Vissa gäster noterar trafik- eller flygljud och begränsade alternativ sent på natten i närheten.
Relaterade gästrecensioner
8
Max
6 aug. 2025
·
Stannade 1 natt
A good airport hotel but limited dining near hotel. Late night check in was easy but had to wait for staff to return to desk would stay here again when near airport but not if touring the city
A good airport hotel but limited dining near hotel. Late night check in was easy but had to wait for staff to return to desk would stay here again when near airport but not if touring the city
8
Thomas Charles Edward
6 okt. 2025
·
Stannade 2 nätter
Fair value for the price and a nicely convenient location.
Fair value for the price and a nicely convenient location.
10
Paree
31 juli 2025
·
Stannade 1 natt
Great location and nice hotel to stay near airport. Shuttle service was easy and convenient. Room was soundproof so sleep was not disturbed by the early morning flights. Will stay again.
Great location and nice hotel to stay near airport. Shuttle service was easy and convenient. Room was soundproof so sleep was not disturbed by the early morning flights. Will stay again.
8
Craig
28 feb. 2025
·
Stannade 3 nätter
Close to the airport and a few restaurants, clean, staff are friendly
Close to the airport and a few restaurants, clean, staff are friendly
4
Catherine
11 maj 2025
·
Stannade 1 natt
Traffic noise all night made sleep very difficult even with ear plugs. Perhaps a different side of the hotel would be better.
Traffic noise all night made sleep very difficult even with ear plugs. Perhaps a different side of the hotel would be better.
8
ALNASIR
23 aug. 2025
·
Stannade 1 natt
Very good location, only a few minutes from Pearson Airport. Shuttle service is very convenient. Nice, quiet room with all needed amenities. Good restaurant with decent choices.
Very good location, only a few minutes from Pearson Airport. Shuttle service is very convenient. Nice, quiet room with all needed amenities. Good restaurant with decent choices.
10
MAHJOUB
29 okt. 2025
·
Stannade 3 nätter
Professional staff, great location , only 5 mn drive from terminal 1.Very comfortable beds & bedding . Quality shampoo & body wash . A fitness room & large swimming pool where one can relax & exercise. There are two running courses around the hotel one 2.5 , 2.9 & the other 3.5 k …enough for a 10 k workout! The rates are more than reasonable for such high quality hotel. I have no hesitation in recommending this hotel to any discerning traveller …
Professional staff, great location , only 5 mn drive from terminal 1.Very comfortable beds & bedding . Quality shampoo & body wash . A fitness room & large swimming pool where one can relax & exercise. There are two running courses around the hotel one 2.5 , 2.9 & the other 3.5 k …enough for a 10 k workout! The rates are more than reasonable for such high quality hotel. I have no hesitation in recommending this hotel to any discerning traveller …
8
Michael
24 okt. 2025
·
Stannade 1 natt
Nice property in great proximity to the airport, clean comfortable rooms and good in site restaurant
Nice property in great proximity to the airport, clean comfortable rooms and good in site restaurant
8
Shahram
28 aug. 2025
·
Stannade 2 nätter
A good option for anyone who wants to stay close to the airport.
A good option for anyone who wants to stay close to the airport.
10
John
15 juni 2025
·
Stannade 2 nätter
It was so convenient for the airport and because of the bus shuttle every 30mins to the airport it was very easy to catch the UP express train fron the airport to union station in downtown Toronto. $12.35 for the train fare was good value and the trains were so much better than the trains in the uk.The pool was excellent for a decent swim being 20mts long. The restaurant was also very good and all of the staff were friendly, helpful and professional.
It was so convenient for the airport and because of the bus shuttle every 30mins to the airport it was very easy to catch the UP express train fron the airport to union station in downtown Toronto. $12.35 for the train fare was good value and the trains were so much better than the trains in the uk.The pool was excellent for a decent swim being 20mts long. The restaurant was also very good and all of the staff were friendly, helpful and professional.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Måltider
Bistron på plats får bra recensioner för frukost och middag, med sena öppettider och generellt sett god mat och service. Nackdelar inkluderar höga frukostpriser, ibland underbemannad personal och ojämnt utförande i baren.
Relaterade gästrecensioner
8
Nicole
22 juli 2025
·
Stannade 1 natt
The good: friendly staff, comfortable bed and air con, good breakfast buffet The bad: the bathroom door wouldn’t stay closed, the building is old, and the restaurant management needs serious work. Do not order a cocktail at this place. I ordered a nice sounding cocktail with whisky, ginger liqueur to be served in a smoke filled glass cloche (as per the menu). Was served a drink with non-alcoholic ginger beer and no smoke filled cloche. When I asked about the ginger beer, I was told they were out of the liqueur and management told them to use ginger beer instead…and yet I was being charged the same price for less alcohol. My lovely server reduced the price, but if I hadn’t known they switched ingredients, they would have just charged me full price for something I did not order. Also, kids menu says “choice of milk” but they only had white milk. Our server went out of his way to buy a chocolate milk somewhere else. Staff was good…but the place is mismanaged.
The good: friendly staff, comfortable bed and air con, good breakfast buffet The bad: the bathroom door wouldn’t stay closed, the building is old, and the restaurant management needs serious work. Do not order a cocktail at this place. I ordered a nice sounding cocktail with whisky, ginger liqueur to be served in a smoke filled glass cloche (as per the menu). Was served a drink with non-alcoholic ginger beer and no smoke filled cloche. When I asked about the ginger beer, I was told they were out of the liqueur and management told them to use ginger beer instead…and yet I was being charged the same price for less alcohol. My lovely server reduced the price, but if I hadn’t known they switched ingredients, they would have just charged me full price for something I did not order. Also, kids menu says “choice of milk” but they only had white milk. Our server went out of his way to buy a chocolate milk somewhere else. Staff was good…but the place is mismanaged.
10
Phyllis
3 jan. 2026
·
Stannade 1 natt
We only had dinner as our morning flight was too early to enjoy breakfast. Our dinner was tasty, good value for the money and our server was pleasant and efficient.
We only had dinner as our morning flight was too early to enjoy breakfast. Our dinner was tasty, good value for the money and our server was pleasant and efficient.
8
Carol
29 dec. 2025
·
Stannade 1 natt
Clean room bed was more firm than expected. I needed another pillow and they had one sent to the room. Very accommodating. We were on the 5th floor. The carpet really needs to be replaced before someone gets hurt. But bathroom floor is heated. Breakfast was not much to brag about. The price was was a bit much for what was offered. No hot tub. There is a small pool but NO HOT TUB.
Clean room bed was more firm than expected. I needed another pillow and they had one sent to the room. Very accommodating. We were on the 5th floor. The carpet really needs to be replaced before someone gets hurt. But bathroom floor is heated. Breakfast was not much to brag about. The price was was a bit much for what was offered. No hot tub. There is a small pool but NO HOT TUB.
8
David
13 okt. 2025
·
Stannade 2 nätter
The hotel is conveniently located near the airport. It is clean and quiet. All the hotel staff is friendly and engaging. The shuttle drivers were excellent, on time and helpful. Being close to the UP Express train, which gets you to downtown in an affordable and short time, the shuttle drivers make sure to give you proper directions to catch the train and where to meet the shuttle for a return to the hotel. My only negative of the property was the buffet breakfast. It was woefully understaffed, and the server just didn’t have time to be attentive in a timely manner. The property should look at extra staffing during times of high traffic.
The hotel is conveniently located near the airport. It is clean and quiet. All the hotel staff is friendly and engaging. The shuttle drivers were excellent, on time and helpful. Being close to the UP Express train, which gets you to downtown in an affordable and short time, the shuttle drivers make sure to give you proper directions to catch the train and where to meet the shuttle for a return to the hotel. My only negative of the property was the buffet breakfast. It was woefully understaffed, and the server just didn’t have time to be attentive in a timely manner. The property should look at extra staffing during times of high traffic.
6
Amanda
28 aug. 2025
·
Stannade 3 nätter
Hotel was close to the airport and having the airport shuttle is a huge bonus. Room was standard. We only received 2 towels and yes there was only 2 of us but most females need 2 towels. One for hair and one for body. We requested new towels from housekeeping and they said we had to go to the front desk. My son went and asked for another towel and they said they would send one up. We are currently still waiting for that other towel. The next day we asked for our towels to be refreshed and that they didn’t need to do anything else. We got beds made and no clean towels. We were with 2 other families who also had issues with getting towels. I will say the bistro had some amazing food for dinner options.
Hotel was close to the airport and having the airport shuttle is a huge bonus. Room was standard. We only received 2 towels and yes there was only 2 of us but most females need 2 towels. One for hair and one for body. We requested new towels from housekeeping and they said we had to go to the front desk. My son went and asked for another towel and they said they would send one up. We are currently still waiting for that other towel. The next day we asked for our towels to be refreshed and that they didn’t need to do anything else. We got beds made and no clean towels. We were with 2 other families who also had issues with getting towels. I will say the bistro had some amazing food for dinner options.
8
Wendy
15 juni 2025
·
Stannade 1 natt
Very clean and confortable rooms. Shuttle from the airpirt was very convenient. Breakfast is extremely expensive.
Very clean and confortable rooms. Shuttle from the airpirt was very convenient. Breakfast is extremely expensive.
10
Brian
5 jan. 2026
·
Stannade 1 natt
Serves supper later than most other hotel restaurants.
Serves supper later than most other hotel restaurants.
8
Sharon
25 juni 2025
·
Stannade 1 natt
Restaurant was excellent. Excellent food and service . Breakfast Buffett also great. Lots of variety, more so than a regular hotel Buffett.
Restaurant was excellent. Excellent food and service . Breakfast Buffett also great. Lots of variety, more so than a regular hotel Buffett.
6
Jazmine
31 okt. 2025
·
Stannade 1 natt
Just ok. Food and drinks from hotel bar were very underwhelming
Just ok. Food and drinks from hotel bar were very underwhelming
10
Melissa
2 maj 2025
·
Stannade 3 nätter
Great food and helpful staff
Great food and helpful staff
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
10
Maria
förra veckan
·
Stannade 5 nätter
All good, we have a wonderfully stay
All good, we have a wonderfully stay
8
carolyn
förra veckan
·
Stannade 1 natt
Great communication ,checked with us as soon s we got in the room and next day
Great communication ,checked with us as soon s we got in the room and next day
6
JAE HEE
förra veckan
·
Stannade 1 natt
공항에 가깝고 무료셔틀버스가 있어서 좋았으나 시설을 보통
공항에 가깝고 무료셔틀버스가 있어서 좋았으나 시설을 보통
4
antonio
förra veckan
·
Stannade 1 natt
I was not happy with the room
I was not happy with the room
6
Edmund
för 2 veckor sedan
·
Stannade 1 natt
The hotel facilities are dated and the layout is confusingly labyrinthine. The staff provided exceptional and highly attentive service.
The hotel facilities are dated and the layout is confusingly labyrinthine. The staff provided exceptional and highly attentive service.
Boendets policy
Incheckning
Checka ut
Från 15:00 till 02:00
Innan 12:00
Undrar du något?
Omedelbara AI-svar är baserade på hotellinformation
Priser för kommande datum
oktober 2026
sö | må | ti | on | to | fr | lö |
|---|---|---|---|---|---|---|
november 2026
sö | må | ti | on | to | fr | lö |
|---|---|---|---|---|---|---|
Billigare
Dyrare
Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.
Priser i USD för 2 gäster uppdateras dagligen.
- 2026-10-06: 372.1919564689636USD
- 2026-10-07: 236.21069539100648USD
- 2026-10-08: 129.44951603153228USD
- 2026-10-09: 126.56315363079071USD
- 2026-10-10: 126.80640133930207USD
- 2026-10-11: 117.16518116477967USD
- 2026-10-12: 120.06961364009857USD
- 2026-10-13: 132.39459546455384USD
- 2026-10-14: 135.5343159047699USD
- 2026-10-15: 157.4638293976593USD
- 2026-10-16: 152.47984750053405USD
- 2026-10-17: 196.34883059188843USD
- 2026-10-18: 127.45599010368348USD
- 2026-10-19: 135.5343159047699USD
- 2026-10-20: 292.03125493927USD
- 2026-10-21: 340.87422954986573USD
- 2026-10-22: 187.36770364425658USD
- 2026-10-23: 137.5279103772354USD
- 2026-10-24: 135.5343159047699USD
- 2026-10-25: 125.5663606785965USD
- 2026-10-26: 135.5343159047699USD
- 2026-10-27: 139.52150484970093USD
- 2026-10-28: 139.25634USD
- 2026-10-29: 139.25634USD
- 2026-10-30: 119.58558582927704USD
- 2026-10-31: 124.48327862205505USD
- 2026-11-01: 115.61834336780548USD
- 2026-11-02: 115.61834336780548USD
- 2026-11-03: 110.06866274906159USD
- 2026-11-04: 113.60481097995758USD
- 2026-11-05: 110.78468838317872USD
- 2026-11-06: 123.81240675418854USD
- 2026-11-07: 122.57597325393677USD
- 2026-11-08: 115.61834336780548USD
- 2026-11-09: 114.60161250022888USD
- 2026-11-10: 115.61834336780548USD
- 2026-11-11: 124.58950564178467USD
- 2026-11-12: 115.5984054524231USD
- 2026-11-13: 123.57276620613098USD
- 2026-11-14: 123.57276620613098USD
- 2026-11-15: 115.5984054524231USD
- 2026-11-16: 115.5984054524231USD
- 2026-11-17: 115.5984054524231USD
- 2026-11-18: 115.61834336780548USD
- 2026-11-19: 110.78468838317872USD
- 2026-11-20: 123.57276620613098USD
- 2026-11-21: 122.57597325393677USD
- 2026-11-22: 113.60481097995758USD
- 2026-11-23: 116.63507423538208USD
- 2026-11-24: 115.61834336780548USD
- 2026-11-25: 115.61834336780548USD
- 2026-11-26: 113.60481097995758USD
- 2026-11-27: 126.60302946155548USD
- 2026-11-28: 123.57276620613098USD
- 2026-11-29: 115.61834336780548USD
- 2026-11-30: 113.60481097995758USD
- 2026-12-01: 115.61834336780548USD
- 2026-12-02: 113.60481097995758USD
- 2026-12-03: 113.60481097995758USD
- 2026-12-04: 122.57597325393677USD
- 2026-12-05: 117.91867500000001USD
- 2026-12-06: 108.934395USD
Gäster erbjuds transport från flygplats och måste kontakta receptionen med reseinformation i förväg med hjälp av kontaktuppgifterna i bokningsbekräftelsen. Personalen i receptionen välkomnar gästerna vid ankomst. Informationen från boendet kan ha översatts med automatiska översättningsverktyg. Gäster som har bokat prisplaner där frukost ingår får frukost för upp till två vuxna som delar rum. Frukostavgifter tillkommer för ytterligare gäster. Gäster som har bokat prisplaner där middag ingår får middag för upp till två vuxna som delar rum. Middagsavgifter tillkommer för ytterligare gäster.
Incheckning måste göras av någon som är minst 18 år.
Du måste betala följande helt återbetalningsbara depositionen.
Breakage deposit: CAD 250.00 per stay
- Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
- Statligt utfärdad fotolegitimation och kreditkort, bankkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.
- Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
- Namnet på kreditkortet som används vid incheckning för att betala för oförutsedda utgifter måste vara detsamma som huvudnamnet på rumsbokningen.
- Gäster bör kontakta boendet i förväg för att boka parkering.
- Boendet accepterar kreditkort; ingen kontantbetalning.
- På detta boende finns bland annat följande säkerhetsdetalj: brandsläckare.
- Boendet bekräftar att man följer de riktlinjer för rengöring och desinficering som utfärdats av Clean Promise (IHG).
- Observera att kulturella normer och gästpolicyer kan skilja sig i olika länder och på olika boenden. De policyer som listas är boendets egna.
- Poolen är tillgänglig mellan 07.00 och 21.00.
- Förhandsbokningar krävs för massage och spabehandlingar. Bokningar kan göras genom att kontakta detta hotell innan ankomsten med kontaktuppgifterna i bokningsbekräftelsen.
- Endast registrerade gäster är tillåtna på boendets rum.
- Anslutande rum kan erbjudas i mån av tillgång. Gäster kan be om anslutande rum genom att kontakta boendet direkt med kontaktuppgifterna i bokningsbekräftelsen.
- Husdjur tillåts endast i vissa rum och det tillämpas även andra begränsningar vad gäller husdjur (tilläggsavgifter tillkommer, mer information hittar du i avsnittet om avgifter). Gäster kan tillåtas att ta med sig husdjur om de kontaktar boendet direkt. Kontaktuppgifter finns i bokningsbekräftelsen.
- Höjdbegränsning gäller för parkering.
- Boendet välkomnar alla gäster, oavsett sexuell läggning och könsidentitet (HBTQ+-vänligt).
- Avgift för frukostbuffé: CAD 22–28 per person (ungefärligt pris)
- Avgift för parkering under tak: CAD 30 per natt (möjlighet att köra ut och komma tillbaka)
- Husdjursavgift: CAD 85 per husdjur (varierar beroende på vistelsens längd)
- Inga avgifter tas ut för assistanshundar
- Tidig incheckning är tillgänglig mot en avgift (i mån av tillgänglighet)
- Sen utcheckning är möjlig mot en avgift (endast i mån av tillgång)
Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.
Populära bekvämligheter
Parkering
Flygplatstransfer
Restaurang
Pool
Business center
Rumservice
Tjänster
Business center
Kemtvätt
Städning
Bankettinrättningar
Valutaväxling
Värdeförvaring
Bankomat
Bagageförvaring
Plats för rökning
Express in- och utcheckning
Självtvätt
24-Hour Front Desk
Concierge Services
Parkering
Parkering
Flygplatstransfer
Laddningsstation för elbil
Area Shuttle (free)
Parking (Limited)
Parking Onsite
Allmänt
Rumservice
Restaurang
Rökfria rum
Massage
Spa och hälsocenter
Allergifritt rum tillgängligt
Varuautomater
Familjerum
Beach Sun Loungers
Wheelchair Accessible (Limited)
Aktiviteter
Pool
Golfbana (i närheten)
Pool inomhus
Uppvärmd utomhuspool
Pool (Indoor)
Utemöbler
Fitness Center (nearby)
Internet
Gratis wi-fi