Holiday Inn Toronto International Airport by IHG

I will give my two stars to the cleanliness of the room and the comfort. We found the bed and the pillow super comfy. But a lot of things happened during our stay that made it kinda bad. First of all when I first booked this trip last October we booked the breakfast included combo only to find out when we got there that it was not included and it was 25$ per person to eat there! Is it a Hotels.com issue ? Could be.. But the noise in this hotel was so bad… I’ve never experienced anything like that and I travel a lot. The first night people above us banged on our head until past midnight, felt like someone was moving in that room. We called reception and nothing was done it kept going until past 1AM. The two other nights was the same.. banging above our head until past 1AM, we could hear the kid screaming and again after calling the reception and even the security agent in the hallway, nothing was done it just kept going. Not to talk about drunk and high people being very loud outside, in hallways, at the pool.. maybe we went at the wrong time, but I wouldn’t say it’s a hotel to relax with your family. Unfortunately because of that, I won’t go back and won’t recommand.

Excelente opción cuando se tiene vuelo. El shuttle llego enseguida. El personal amable y el desayuno bien. Buena opción

공항에서 가까워서 이용하기 편했고 셔틀버스도 운행을 해서 많은 도움이 됐음. 아침 조식도 먹기에 크게 불편함은 없었음. 공항을 이용하기에 가장 좋은 곳 중에 한 곳임.

not even a courtesy bottle of water supplied in room

There was an alarming amount of security presence in the hotel lobby and entrance. Although good job ensuring you are securing your location, I’ve never seen a presence like that which makes you wonder why?