The Arcade

Had a nice relaxing mini vacation with my teenage son. The owner has a amazing place set up. Didn't feel like a hotel, very homey

I waited a week to calm down so I didn’t post out of anger. I specifically asked the owner shout the neighborhood and house. He assured me in was in a safe area. Entering the area there were multiple houses with bars in the windows. There were also multiple that were boarded up. No street lights. Didn’t feel safe at all. Upon entering the house, the bathroom, walls, doors and rugs were very dirty. There was a light fixture hanging from its electrical wiring. The flooring was separated and the area rugs were filthy. The place wasn’t what I would consider clean, especially since it was being rented out. After being there 10 minutes and seeing the filth, we chose to forfeit the money we spent and head to a hotel a few miles away. After talking to friends who lived in Ft Smith for years, they informed me I was originally staying in a “very rough” neighborhood. Glad we left. After expressing what I saw and how I felt to the owner, he insisted it was clean, safe, and basically called me a racist without even knowing the color of my skin. Very unprofessional. Very disappointing and I can promise you I am actually being very nice in this review. I wish I would have thought to take pictures, but I just wanted out of there.

Our stay was perfect! Everything was clean, we had a plethora of towels, complimentary popcorn and coffee. Robert, our host was so kind and responded quickly to any questions we had.

We were in town for a friends Wedding. We really enjoyed ourselves and the video games! Great Location and all the amenities we needed! Will definitely book again! Host was friendly and communicative with all info we needed for entry, WiFi and anything else we needed!

Clean, basic. Great place to stay if you have kids. Cute park with a splash pad across the street. And video game consoles. We had a lovely time.