Niagara Hotel

The room we were assigned had a few problems 1) the blow dryer was shorted and dangerous, 2) the toilet would not flush and three the door would not close from outside the room. Location is not too bad, but wouldn't stay here again

This hotel is a complete lie. They advertise themselves as being a 5 star hotel, but I would say they are not even close to be a 1 star hotel. The customer service at Niagara Hotel is extremely poor. The employees are very unwelcoming and unfriendly. The hotel rooms are poorly cleaned. We were given this room where we found a wet and dirty towel with hair from the previous client (disgusting). The toilet was dirty with poop marks (even more disgusting). We complained and they moved us to a different room where there was hair on the sheets, the bathtub was plugged so the water had a hard time going down the drain. There was dust, dirty carpets inside the room and outside. I was placed at the end of the hall, so the elevator is far away from me which is very inconvenient as I use a cane. I asked if I could use the elevator designated for the use of the cleaning staff, as it is next to my room, but I realized that it was a very bad idea to use it. It was disgusting, smelled like trash, and it was extremely grimy and stained. And I was thinking "The employees bring clean towels, sheets, etc. in that filthy elevator." Shouldn't there be regulations and procedures of cleanliness for any hotel, especially for a so-called 5 star hotel? Another complain that I have is that I was roasting in my room, and I tried to use the AC but it didn't work. We talked to an employee and they said that it is still not the season to use the AC. What sort of explanation is that.

최강가성비 호텔. 전체적으로 오래되었지만 가격이 용서해줌.

시설이 매우 낙후되었고 유지보수가 잘 안됨 만실이라며 고층의 방이 없다고 하는데, 내 주위의 방들은 모두 비어 있어 직원의 말에 매우 불쾌했음

アウトレットが丸穴のみで数も少ない

뷰가 좋지만 샤워가운, 슬리퍼 등 없는 것들이 있어서 좀 아쉬웠어요

시설, 환경, 프론트 서비스 등은 매우 만족할 만 하였음. 그러나 체크아웃 당일, 체크아웃 하기도 전에 룸에서 준비 중임에도 룸메이드가 룸 문을 열고 들어오려다가 사람이 있는 것을 확인하고 나갔음. 룸메이드 관리가 필요해 보임.

뷰 멋집입니다. 오래된 호텔이라 엘베랑 복도 카펫에서 묶은 먼지냄새가 좀 납니다만, 객실 상태는 깨끗하고 침대 더블인데 흔들리지않았고 침구상태도 양호했습니다. 주차는 기계식이라 약간 불편한 정도.. 하루 저녁늦게 들어가서 묵어서 다른 시설은 이용하지 않아 모르겠네요.

전반적으로 다 좋았지만 침대근처 콘센트전원이 안들어왔습니다. 화장실 비데가 없으니 참고하세요

立派な建物と申し分ない設備で移動にタクシー使う身としては満足しました。

Very comfortable! Clean and quit

객실도 깔끔하고 직원도 친절했습니다

This hotel is a complete lie. They advertise themselves as being a 5 star hotel, but I would say they are not even close to be a 1 star hotel. The customer service at Niagara Hotel is extremely poor. The employees are very unwelcoming and unfriendly. The hotel rooms are poorly cleaned. We were given this room where we found a wet and dirty towel with hair from the previous client (disgusting). The toilet was dirty with poop marks (even more disgusting). We complained and they moved us to a different room where there was hair on the sheets, the bathtub was plugged so the water had a hard time going down the drain. There was dust, dirty carpets inside the room and outside. I was placed at the end of the hall, so the elevator is far away from me which is very inconvenient as I use a cane. I asked if I could use the elevator designated for the use of the cleaning staff, as it is next to my room, but I realized that it was a very bad idea to use it. It was disgusting, smelled like trash, and it was extremely grimy and stained. And I was thinking "The employees bring clean towels, sheets, etc. in that filthy elevator." Shouldn't there be regulations and procedures of cleanliness for any hotel, especially for a so-called 5 star hotel? Another complain that I have is that I was roasting in my room, and I tried to use the AC but it didn't work. We talked to an employee and they said that it is still not the season to use the AC. What sort of explanation is that.

객실 청소 상태가 너무 안 좋고, 먼지가 그대로 쌓여 있는 등 객실 컨디션과 욕실 청결상태 또한 안 좋음

가격 대비 넓고, 깨끗했습니다.

욕실에서 하수구 냄세가 심하게 났음

Günlük oda temizliği ve havlu değişimi var.Otel gayet konforlu terlik var,banyoda gerekli malzeme var.Küvet var.Klozet gayet hijyenik,günlük odaya 2 adet su bırakıldı.Buzdolabı klima sorunsuzdu.Konaklamamız gayet iyi idi.Tavsiye ederim.

객실이 전망과 청결상태도 좋았어요.

청결하지못함. 먼지가 쌓여 있음.

The hotel smelled like smoke. The rooms floor were stained and so were the furniture. There were also left over used sanitary products like the room was not cleaned before we checked in. We left as soon as we checked in because it was unsanitary.

The room we were assigned had a few problems 1) the blow dryer was shorted and dangerous, 2) the toilet would not flush and three the door would not close from outside the room. Location is not too bad, but wouldn't stay here again

This hotel has horrible bed sheets. They feel like plastic and very itchy not the most comfortable.

강변뷰가 좋았어요

I really enjoyed my stay at the Niagara Hotel! I sated for one night and I also had my room upgraded which was very kind of the staff. I was surprised by how large the rooms were, I loved how much open space there was! The beds are really comfortable and the bathroom was very clean and of nice quality. The view of the river from the hotel was quite nice as well and it made me enjoy waking up to seeing nature. Thank you so much a wonderful and comfortable stay!

very nice place to stay and great view from hotel

깨끗하고 편안하게 쉬었어요 조용해서 좋았고 아침 창밖이 좋았습니다

조용하고 편안함이 좋았습니다

The room we stayed at has an awesome view of the river "Han". With the view, the stay was a very relaxing and enjoyable one.

뷰맛집 ~ 조용하고 아늑해요

한강 전망으로 좋은 휴가 보내고 돌아 갑니다.

객실도 깔끔하고 직원도 친절했습니다

This hotel is a complete lie. They advertise themselves as being a 5 star hotel, but I would say they are not even close to be a 1 star hotel. The customer service at Niagara Hotel is extremely poor. The employees are very unwelcoming and unfriendly. The hotel rooms are poorly cleaned. We were given this room where we found a wet and dirty towel with hair from the previous client (disgusting). The toilet was dirty with poop marks (even more disgusting). We complained and they moved us to a different room where there was hair on the sheets, the bathtub was plugged so the water had a hard time going down the drain. There was dust, dirty carpets inside the room and outside. I was placed at the end of the hall, so the elevator is far away from me which is very inconvenient as I use a cane. I asked if I could use the elevator designated for the use of the cleaning staff, as it is next to my room, but I realized that it was a very bad idea to use it. It was disgusting, smelled like trash, and it was extremely grimy and stained. And I was thinking "The employees bring clean towels, sheets, etc. in that filthy elevator." Shouldn't there be regulations and procedures of cleanliness for any hotel, especially for a so-called 5 star hotel? Another complain that I have is that I was roasting in my room, and I tried to use the AC but it didn't work. We talked to an employee and they said that it is still not the season to use the AC. What sort of explanation is that.

I really enjoyed my stay at the Niagara Hotel! I sated for one night and I also had my room upgraded which was very kind of the staff. I was surprised by how large the rooms were, I loved how much open space there was! The beds are really comfortable and the bathroom was very clean and of nice quality. The view of the river from the hotel was quite nice as well and it made me enjoy waking up to seeing nature. Thank you so much a wonderful and comfortable stay!

The staff is very unfriendly

Everything is so great👍

시설이 매우 낙후되었고 유지보수가 잘 안됨 만실이라며 고층의 방이 없다고 하는데, 내 주위의 방들은 모두 비어 있어 직원의 말에 매우 불쾌했음

시설, 환경, 프론트 서비스 등은 매우 만족할 만 하였음. 그러나 체크아웃 당일, 체크아웃 하기도 전에 룸에서 준비 중임에도 룸메이드가 룸 문을 열고 들어오려다가 사람이 있는 것을 확인하고 나갔음. 룸메이드 관리가 필요해 보임.

Overall, it is good. The property is clean and in a convenient location. I hope the front desk staff is more smiling and friendly to the customers.

Great sevice

직원들의 친철함이 좋았습니다.

강변뷰가 좋았어요

朝食は予約しませんでしたが、予約制で1人人セット出てくるけれど、予告なしにバイキング形式になることもあると書いてありました。ロビーにはカフェもありました。スイカジュースが期間限定で美味しそうでした。ベッドは寝心地が良かったです。 今回、金浦空港での乗り継ぎのために選んだホテルでしたが、空港からは車で15分と便利な上、何より部屋の窓から見下ろす景色が絶景で最高でした。

Overall, it is good. The property is clean and in a convenient location. I hope the front desk staff is more smiling and friendly to the customers.

Good location,

The room we stayed at has an awesome view of the river "Han". With the view, the stay was a very relaxing and enjoyable one.

뷰맛집 ~ 조용하고 아늑해요

Location very close to subway and bus lines.

한강 전망으로 좋은 휴가 보내고 돌아 갑니다.

立派な建物と申し分ない設備で移動にタクシー使う身としては満足しました。

So clean , convenient and nice view

朝食は予約しませんでしたが、予約制で1人人セット出てくるけれど、予告なしにバイキング形式になることもあると書いてありました。ロビーにはカフェもありました。スイカジュースが期間限定で美味しそうでした。ベッドは寝心地が良かったです。 今回、金浦空港での乗り継ぎのために選んだホテルでしたが、空港からは車で15分と便利な上、何より部屋の窓から見下ろす景色が絶景で最高でした。

Gayet iyi, sakin ve temiz bir otel. Tek sorun Covid gereği sanırım restoran kapalı ve kahvaltı yok.