Villa Sicilia

First problem was the reception only spoke spanish, that make the check in difficult. The next was the hotel was under construction, which made a lot of loud. 8 am they began. Those above was not mentioned on the description. We got a room behind the reception, and every sounds gets into the room. So we could hear all the contruction workers walk, talk and work. And we could hear every time the receptions phone or door bell did ring. There was big windows but we needed always curtrains drawn, otherwise every person that walk to the hotel og park their car at garage would look at us. Those windows was also bad with noise, so every noise outside we also did hear. Big room but it was concrete room with no ventilation. So high humidity when we wake up and cold at night. The aircondition and remote control did not work always together. The badroom did neither have any ventilation, it only got small window. Normally the window with be outside, but this was a window intonthe hotel, actually right front of our door. When so many construction workers, we did not feel safe to use the bath because of this window. The next problem is we only got one towel which was dirty. And it felt embressing that when turning on the light, the reception or others could see someone using the bathroom. The hotel has tried to have a luxery nice look, but when you look close it seems more like cheap fix. All above makes it diffocult to give more than 1 star.

Two minutes from the mall but you have better options and the staff are really unhelpful and very permissive in a way due to it. The cameras really don’t help you feel safe enough. since the receptionist(tall gentleman with curly hair but with an nonchalant attitude about questions.

They had already given away our rooms when we got there so no point in reserving rooms because they don’t respect it. Gave us single rooms instead of doubles. Hot. Lack of any decoration and grey walls make it feel like a prison. Bare minimum amenities. The supposed queen beds were definitely not queen beds. Clean. New build. Great terrace. Nice showers but only has one dispenser for a general gel soap. No conditioner or shampoo.

Habitación limpia pero Muchísima bulla no dejan dormir, hay un timbre que suena en toda la propiedad para que abran la puerta y no importa a que hora entren las personas además que suena puertazos de la entrada principal toda la noche. Todo se escucha. Una lástima por que la habitación muy bonita.

The windows are indoor windows ,so the ventilation is bad. Paid breakfast is not worth it as it is not indoor but It is a Terrance on the second floor , , further more people smoke there . The stuff sweeps and cleans the floor with the strong chemical smell while you are having your breakfast.

Cuartos amplios y muy bonitos, sólo que nos salieron varias cucarachas pequeñitas del baño. Necesitan controlar las plagas. Hay un restaurante en el lugar y uno de los cuartos donde nos hospedamos estaba a la par de la cocina y se escuchaba que lavaban platos toda la noche.

More cleaning

Good service, good cleaning, simple, useful tho

Muy buen lugar para alojarse, atención y servicio muy buenos y está en una muy buena zona, todo queda cerca!! Sólo lá cama estaba un poco rigida para mi gusto y sentí qué las sabanas y toallas eran de calidad

Terrible my bed had finger nails I wasn’t sure if my bed was clean for sure. And not bed covers to sleep well 😴 Hotel doesn’t have breakfast included or restaurant Like said when you do your reservation. I don’t recommend it , this hotel is rated one star ⭐️

Bathrooms need improvement

Estaba todo limpio, bonito y cómodo

Cuidar un poco más la limpieza de las ropa de cama. Se devuelven olores de las tuberías del baño.

Cuidar un poco más la limpieza de las ropa de cama. Se devuelven olores de las tuberías del baño.

Small room and very dirty Floor,towels,bed and shower unacceptable.

Cuartos amplios y muy bonitos, sólo que nos salieron varias cucarachas pequeñitas del baño. Necesitan controlar las plagas. Hay un restaurante en el lugar y uno de los cuartos donde nos hospedamos estaba a la par de la cocina y se escuchaba que lavaban platos toda la noche.

El cuarto muy amplio las camas un muy buen tamaño El baño muy aplio lo único es que no tiene ac lo demás muy recomendado

First problem was the reception only spoke spanish, that make the check in difficult. The next was the hotel was under construction, which made a lot of loud. 8 am they began. Those above was not mentioned on the description. We got a room behind the reception, and every sounds gets into the room. So we could hear all the contruction workers walk, talk and work. And we could hear every time the receptions phone or door bell did ring. There was big windows but we needed always curtrains drawn, otherwise every person that walk to the hotel og park their car at garage would look at us. Those windows was also bad with noise, so every noise outside we also did hear. Big room but it was concrete room with no ventilation. So high humidity when we wake up and cold at night. The aircondition and remote control did not work always together. The badroom did neither have any ventilation, it only got small window. Normally the window with be outside, but this was a window intonthe hotel, actually right front of our door. When so many construction workers, we did not feel safe to use the bath because of this window. The next problem is we only got one towel which was dirty. And it felt embressing that when turning on the light, the reception or others could see someone using the bathroom. The hotel has tried to have a luxery nice look, but when you look close it seems more like cheap fix. All above makes it diffocult to give more than 1 star.

La ubicación es buena, 10 minutos en auto desde el aeropuerto la Aurora, una zona relativamente tranquila. La habitación que me asignaron fue en el primer piso al fondo del pasillo, amplia aseada y cómoda. El baño con gran espacio y una excelente presión de agua caliente todo el tiempo. Considero que podría ser mejor con una adecuada ventilación y muros menos delgados (si prenden musica al lado se vuelve molesto) la habitación contaba con una pequeña Roku tv led de 23". Bien para pasar la noche y dormir cómodamente sin lujos ni pretenciones. En cuanto al precio en el límite de lo aceptable para esas prestaciones y ubicación.

They had already given away our rooms when we got there so no point in reserving rooms because they don’t respect it. Gave us single rooms instead of doubles. Hot. Lack of any decoration and grey walls make it feel like a prison. Bare minimum amenities. The supposed queen beds were definitely not queen beds. Clean. New build. Great terrace. Nice showers but only has one dispenser for a general gel soap. No conditioner or shampoo.

Está bien en general, es relativo a su precio. Podrian mejorar el olor a humedad en la habitación.

Habitación limpia pero Muchísima bulla no dejan dormir, hay un timbre que suena en toda la propiedad para que abran la puerta y no importa a que hora entren las personas además que suena puertazos de la entrada principal toda la noche. Todo se escucha. Una lástima por que la habitación muy bonita.

Deben mejorar las camas que ya están cómodas se sentía una parte del colchón el resorte y en el techo humedad y si hace falta restaurante a pie no hay cerca nada en carro si un poco hay en el área restaurantes la limpieza muy buena y es cómodo y accesible para moverse por varias zonas alrededor

Foi uma estadia rápida, pois estava em trânsito, dormi apenas 1 noite (e foi suficiente). Quarto quente e abafado, sem ar-condicionado e com um ventilador fraco. Para quem tem claustrofobia, não recomendo. Não tem "aparência" de hotel. Tá mais para uma casa que virou hospedaria "gourmet". Pelo preço, há outras opções equivalentes. O atendimento é bom dentro das possibilidades. Senti o staff esforçado. Fica numa região tranquila e segura.

Cuartos amplios y muy bonitos, sólo que nos salieron varias cucarachas pequeñitas del baño. Necesitan controlar las plagas. Hay un restaurante en el lugar y uno de los cuartos donde nos hospedamos estaba a la par de la cocina y se escuchaba que lavaban platos toda la noche.

Everything was very good, the staff were amazing! The only thing we didnt like was how muggy the room was. The fans were nice but not enough.

El personal

Habitación cómoda, personal algo desentendido

Two minutes from the mall but you have better options and the staff are really unhelpful and very permissive in a way due to it. The cameras really don’t help you feel safe enough. since the receptionist(tall gentleman with curly hair but with an nonchalant attitude about questions.

They had already given away our rooms when we got there so no point in reserving rooms because they don’t respect it. Gave us single rooms instead of doubles. Hot. Lack of any decoration and grey walls make it feel like a prison. Bare minimum amenities. The supposed queen beds were definitely not queen beds. Clean. New build. Great terrace. Nice showers but only has one dispenser for a general gel soap. No conditioner or shampoo.

Good service, good cleaning, simple, useful tho

Muy buen lugar para alojarse, atención y servicio muy buenos y está en una muy buena zona, todo queda cerca!! Sólo lá cama estaba un poco rigida para mi gusto y sentí qué las sabanas y toallas eran de calidad

Reserve mi habitación con 1 mes de anticipación, parecía que todo estaba listo, al parecer enviarón un mensaje que habían hecho un cambio, no de habitación, sino de hotel... sin darme cuenta, el dia de mi viaje me lo hacen saber y me mandaron a un hotel con tres pisos hacia abajo, yo cargaba maletas pesadas. Fue muy molesto eso, aparte ahi era ruidoso, no pude dormir esa noche el hotel llamado Santander... al parecer los dueños no les importa hacer cambios de esa manera, a pesar que se haya pagado y reservado las habitaciones. Encima los recepcionistas no fueron amables excepto uno que nos hizo el cambio nuevamente.

Foi uma estadia rápida, pois estava em trânsito, dormi apenas 1 noite (e foi suficiente). Quarto quente e abafado, sem ar-condicionado e com um ventilador fraco. Para quem tem claustrofobia, não recomendo. Não tem "aparência" de hotel. Tá mais para uma casa que virou hospedaria "gourmet". Pelo preço, há outras opções equivalentes. O atendimento é bom dentro das possibilidades. Senti o staff esforçado. Fica numa região tranquila e segura.

Left at 430am and there was no one at the front desk to turn in keys

Everything was very good, the staff were amazing! The only thing we didnt like was how muggy the room was. The fans were nice but not enough.

Two minutes from the mall but you have better options and the staff are really unhelpful and very permissive in a way due to it. The cameras really don’t help you feel safe enough. since the receptionist(tall gentleman with curly hair but with an nonchalant attitude about questions.

La ubicación es buena, 10 minutos en auto desde el aeropuerto la Aurora, una zona relativamente tranquila. La habitación que me asignaron fue en el primer piso al fondo del pasillo, amplia aseada y cómoda. El baño con gran espacio y una excelente presión de agua caliente todo el tiempo. Considero que podría ser mejor con una adecuada ventilación y muros menos delgados (si prenden musica al lado se vuelve molesto) la habitación contaba con una pequeña Roku tv led de 23". Bien para pasar la noche y dormir cómodamente sin lujos ni pretenciones. En cuanto al precio en el límite de lo aceptable para esas prestaciones y ubicación.

Recomendable zona 10 cerca del Oakland Place.

Location

Muy buen lugar para alojarse, atención y servicio muy buenos y está en una muy buena zona, todo queda cerca!! Sólo lá cama estaba un poco rigida para mi gusto y sentí qué las sabanas y toallas eran de calidad

Deben mejorar las camas que ya están cómodas se sentía una parte del colchón el resorte y en el techo humedad y si hace falta restaurante a pie no hay cerca nada en carro si un poco hay en el área restaurantes la limpieza muy buena y es cómodo y accesible para moverse por varias zonas alrededor

Foi uma estadia rápida, pois estava em trânsito, dormi apenas 1 noite (e foi suficiente). Quarto quente e abafado, sem ar-condicionado e com um ventilador fraco. Para quem tem claustrofobia, não recomendo. Não tem "aparência" de hotel. Tá mais para uma casa que virou hospedaria "gourmet". Pelo preço, há outras opções equivalentes. O atendimento é bom dentro das possibilidades. Senti o staff esforçado. Fica numa região tranquila e segura.

Terrible my bed had finger nails I wasn’t sure if my bed was clean for sure. And not bed covers to sleep well 😴 Hotel doesn’t have breakfast included or restaurant Like said when you do your reservation. I don’t recommend it , this hotel is rated one star ⭐️

Deben mejorar las camas que ya están cómodas se sentía una parte del colchón el resorte y en el techo humedad y si hace falta restaurante a pie no hay cerca nada en carro si un poco hay en el área restaurantes la limpieza muy buena y es cómodo y accesible para moverse por varias zonas alrededor

No breakfast available

The windows are indoor windows ,so the ventilation is bad. Paid breakfast is not worth it as it is not indoor but It is a Terrance on the second floor , , further more people smoke there . The stuff sweeps and cleans the floor with the strong chemical smell while you are having your breakfast.

Cuartos amplios y muy bonitos, sólo que nos salieron varias cucarachas pequeñitas del baño. Necesitan controlar las plagas. Hay un restaurante en el lugar y uno de los cuartos donde nos hospedamos estaba a la par de la cocina y se escuchaba que lavaban platos toda la noche.