City Studios, Preston

Studio was really clean & had everything we needed, bed was comfortable & parking was easy & free. Reception staff very helpful, would definitely recommend & stay again.

Parking very good, kitchen good but no teaspoon

The apppartment was small but very nice and a great central location. After unpacking I found fridge didn't work but I got moved to another room so just a minor inconvenience. Room was very hot. Receptionists brought fan up although it didn't nake a big difference. Brightness and heat made sleep difficult, as did noise of others coming and going. Excellent parking right outside. Would defo stay again but maybe not in summer.

We had a great stay overall. Parking was a bit tricky to find initially (go past the pub then turn left) but reception told me where to park. Comfortable room with all amenities provided to cook. Wasn’t absolutely spotless but it was clean enough. Friendly and helpful staff and the phone passes were a faff but it worked out well in the end. Option to get cards so that’s nice. Overall very comfy and would happily stay again, especially if it was cheaper.

Brand new building, comfortable bed with plenty of pillows, kitchen fully equipped and generously sized fridge with freezer. Room also featured a small table and chair, big tv, and a comfy desk chair and two seater sofa. Bathroom was good with ample sink area and great pressure shower. Free ample parking available at the back of the building with direct access, and a nice pub next door and a Tesco express a couple of min walk away. Now for the cons: I stayed 12 nights and the entire time, the internet disconnected every 10-20 min without fail, and would return after 10-15 min. This was incredibly disruptive so FYI if you need to work remotely. I had to use my phone as hotspot and so did other guests. I tried to bring it up with staff who said they didn’t know when it would be fixed, likewise reached to ASK4 support and got no answer over a week. Now I understand ISP issue is not directly the studios’ fault, but I am contracted to them and I’m supposed to have free WiFi access. Communication / organisation could be improved, it is clear the staff are still learning procedures and information I was given was incorrect a couple of times, I had to chase for them to do the weekly clean in my room which I was meant to have as staying over a week. Staff were friendly, polite and helpful though. Just need to improve on a few things to be an excellent place. Looking forward to my next stay!

Brand new purpose built apartments all owned by the same landlord, they'd only been operating for a few weeks hence not many reviews. It appears the property is aiming for people staying for anything from a single night to a year and anything inbetween. The apartment I had was quite well thought out. Property is protected by electronic operated gates, I have to say I'd stay there again. The only issues I had were nothing to do with the property itself but the booking process which was very prescriptive and over the top and perhaps aimed at a longer term let. I didn't feel comfortable doing a photo and copy of my driving licence, in these days of identity theft it almost put me off. I covered my driving licence number when taking the photo for my own protection, also I was required to download a key app so that when I was sent a unique code I could input it and access the building - I never got the code, so never needed the app. There was a guy at reception who gave me a key card, and I accessed reception by pressing the intercom button by the gate. Parking was plentiful around the rear. The guy in reception was really friendly and helpful. Nice touch leaving tea, coffee and biscuits in the room. It's early days for this property so I guess if they get the booking system simplified and less onerous for short stay guests I think they'll be on to a winner.

The room was clean and had everything we needed for the stay, it was a 15 minute walk from the city centre and had a convenient car park behind. However it was a bit of a faff beforehand as it asks you to upload ID to a website and download an app for the key, and then when we got there the key on the app didn’t work anyway and we had to go to reception to get a key card, which then stopped working half way through our stay. I also got charged for the room twice while I was there and was told they couldn’t look into why and I’d have to wait for the manager to get back to work in 3 days. Overall the place was fine but a normal check in process and normal key would be a lot simpler.

Central, clean, free parking

Easy parking & free. Clean rooms, towel, fridge, cooler etc

Lovely place and got upgraded for free! Very good amenities and the local area was brill for food and drinks. Thank you would defintley stay again!

Great value, immaculate property

Impressed with my accommodation. Clean, quiet and comfortable. Bathroom was spotless, as was the kitchen area. Felt safe and secure. Online check and electronic key were seamless. No issues accessing building or room. I also left a jacket behind after checking out. I contacted the staff and arranged for them to post this home to me. I was incredibly grateful for their help. Kept in contact and informed.

Studio was really clean & had everything we needed, bed was comfortable & parking was easy & free. Reception staff very helpful, would definitely recommend & stay again.

Clean and ideal location

We had a great stay overall. Parking was a bit tricky to find initially (go past the pub then turn left) but reception told me where to park. Comfortable room with all amenities provided to cook. Wasn’t absolutely spotless but it was clean enough. Friendly and helpful staff and the phone passes were a faff but it worked out well in the end. Option to get cards so that’s nice. Overall very comfy and would happily stay again, especially if it was cheaper.

The bed was too soft and one side up against a wall. Bathroom floor hadn't been cleaned. Access to the property was not straight forward. But lovely apartment otherwise.

Worst experience I ever had Toilet was blocked and no one came to help , the lady came in the morning as said that I can use toilet in far corner , rubbish

Clean comfortable apartment in good location

Brand new building, comfortable bed with plenty of pillows, kitchen fully equipped and generously sized fridge with freezer. Room also featured a small table and chair, big tv, and a comfy desk chair and two seater sofa. Bathroom was good with ample sink area and great pressure shower. Free ample parking available at the back of the building with direct access, and a nice pub next door and a Tesco express a couple of min walk away. Now for the cons: I stayed 12 nights and the entire time, the internet disconnected every 10-20 min without fail, and would return after 10-15 min. This was incredibly disruptive so FYI if you need to work remotely. I had to use my phone as hotspot and so did other guests. I tried to bring it up with staff who said they didn’t know when it would be fixed, likewise reached to ASK4 support and got no answer over a week. Now I understand ISP issue is not directly the studios’ fault, but I am contracted to them and I’m supposed to have free WiFi access. Communication / organisation could be improved, it is clear the staff are still learning procedures and information I was given was incorrect a couple of times, I had to chase for them to do the weekly clean in my room which I was meant to have as staying over a week. Staff were friendly, polite and helpful though. Just need to improve on a few things to be an excellent place. Looking forward to my next stay!

Nice clean apartment style living. Reminds me very much of student accommodation, but a lot more comfortable.. Bed was great, room was immaculate. Nice to have a TV with added extras on. Would stay again

Impressed with my accommodation. Clean, quiet and comfortable. Bathroom was spotless, as was the kitchen area. Felt safe and secure. Online check and electronic key were seamless. No issues accessing building or room. I also left a jacket behind after checking out. I contacted the staff and arranged for them to post this home to me. I was incredibly grateful for their help. Kept in contact and informed.

Room was smaller then we imagined but was everything we needed

This property was a great stay and we will be using it again soon , it was safe, clean and the staff were very helpful. We had a slight issue of having a bar below us and it was a bit loud and they lit the fire for the oven each night so ment we couldn’t open our window for smoke coming in. It won’t stop us from returning though.

The apppartment was small but very nice and a great central location. After unpacking I found fridge didn't work but I got moved to another room so just a minor inconvenience. Room was very hot. Receptionists brought fan up although it didn't nake a big difference. Brightness and heat made sleep difficult, as did noise of others coming and going. Excellent parking right outside. Would defo stay again but maybe not in summer.

We had a great stay overall. Parking was a bit tricky to find initially (go past the pub then turn left) but reception told me where to park. Comfortable room with all amenities provided to cook. Wasn’t absolutely spotless but it was clean enough. Friendly and helpful staff and the phone passes were a faff but it worked out well in the end. Option to get cards so that’s nice. Overall very comfy and would happily stay again, especially if it was cheaper.

The bed was too soft and one side up against a wall. Bathroom floor hadn't been cleaned. Access to the property was not straight forward. But lovely apartment otherwise.

Great place very moveable but hottttt

Brand new building, comfortable bed with plenty of pillows, kitchen fully equipped and generously sized fridge with freezer. Room also featured a small table and chair, big tv, and a comfy desk chair and two seater sofa. Bathroom was good with ample sink area and great pressure shower. Free ample parking available at the back of the building with direct access, and a nice pub next door and a Tesco express a couple of min walk away. Now for the cons: I stayed 12 nights and the entire time, the internet disconnected every 10-20 min without fail, and would return after 10-15 min. This was incredibly disruptive so FYI if you need to work remotely. I had to use my phone as hotspot and so did other guests. I tried to bring it up with staff who said they didn’t know when it would be fixed, likewise reached to ASK4 support and got no answer over a week. Now I understand ISP issue is not directly the studios’ fault, but I am contracted to them and I’m supposed to have free WiFi access. Communication / organisation could be improved, it is clear the staff are still learning procedures and information I was given was incorrect a couple of times, I had to chase for them to do the weekly clean in my room which I was meant to have as staying over a week. Staff were friendly, polite and helpful though. Just need to improve on a few things to be an excellent place. Looking forward to my next stay!

Good, clean, tidy and functional. Only negative was I was on the top floor and it was hot and humid with no air-con. Obviously for safety the windows only opened a little and then it was quite noisey with the main road and pub outside when I had the windows open. Wouldn't stop me staying there again though. Ideal and good value for my needs.

Very quiet , super fast broadband

Impressed with my accommodation. Clean, quiet and comfortable. Bathroom was spotless, as was the kitchen area. Felt safe and secure. Online check and electronic key were seamless. No issues accessing building or room. I also left a jacket behind after checking out. I contacted the staff and arranged for them to post this home to me. I was incredibly grateful for their help. Kept in contact and informed.

Studio was really clean & had everything we needed, bed was comfortable & parking was easy & free. Reception staff very helpful, would definitely recommend & stay again.

Not happy with the staff , v rude and unprofessional

We had a great stay overall. Parking was a bit tricky to find initially (go past the pub then turn left) but reception told me where to park. Comfortable room with all amenities provided to cook. Wasn’t absolutely spotless but it was clean enough. Friendly and helpful staff and the phone passes were a faff but it worked out well in the end. Option to get cards so that’s nice. Overall very comfy and would happily stay again, especially if it was cheaper.

Overall a pleasant stay 😌 communication about accessing keys on the app wasn't too great, perhaps stipulate the time when keys will be issued. Accessing the building and room was easy though and all that was needed was provided in the room, and the room was comfortable. I would have liked there to be a directory in the room with local information and how to access more tea/coffee etc during the stay if needed and perhaps a fan as there was only 1 small window in the room so room was warm at times. Generally though very nice, very convenient and would definitely stay again if visiting Preston overnight

Brand new building, comfortable bed with plenty of pillows, kitchen fully equipped and generously sized fridge with freezer. Room also featured a small table and chair, big tv, and a comfy desk chair and two seater sofa. Bathroom was good with ample sink area and great pressure shower. Free ample parking available at the back of the building with direct access, and a nice pub next door and a Tesco express a couple of min walk away. Now for the cons: I stayed 12 nights and the entire time, the internet disconnected every 10-20 min without fail, and would return after 10-15 min. This was incredibly disruptive so FYI if you need to work remotely. I had to use my phone as hotspot and so did other guests. I tried to bring it up with staff who said they didn’t know when it would be fixed, likewise reached to ASK4 support and got no answer over a week. Now I understand ISP issue is not directly the studios’ fault, but I am contracted to them and I’m supposed to have free WiFi access. Communication / organisation could be improved, it is clear the staff are still learning procedures and information I was given was incorrect a couple of times, I had to chase for them to do the weekly clean in my room which I was meant to have as staying over a week. Staff were friendly, polite and helpful though. Just need to improve on a few things to be an excellent place. Looking forward to my next stay!

Brand new purpose built apartments all owned by the same landlord, they'd only been operating for a few weeks hence not many reviews. It appears the property is aiming for people staying for anything from a single night to a year and anything inbetween. The apartment I had was quite well thought out. Property is protected by electronic operated gates, I have to say I'd stay there again. The only issues I had were nothing to do with the property itself but the booking process which was very prescriptive and over the top and perhaps aimed at a longer term let. I didn't feel comfortable doing a photo and copy of my driving licence, in these days of identity theft it almost put me off. I covered my driving licence number when taking the photo for my own protection, also I was required to download a key app so that when I was sent a unique code I could input it and access the building - I never got the code, so never needed the app. There was a guy at reception who gave me a key card, and I accessed reception by pressing the intercom button by the gate. Parking was plentiful around the rear. The guy in reception was really friendly and helpful. Nice touch leaving tea, coffee and biscuits in the room. It's early days for this property so I guess if they get the booking system simplified and less onerous for short stay guests I think they'll be on to a winner.

Everything about the room itself and check in was great. But at check out this is the second time we have paid extra for late check out and second time we were woken up with a very large aggressive bang on the door before 10 am. Today they knocked TWICE. Feels pointless paying extra when I can’t sleep in anyway. Not to mention the aggressiveness of the knock is actually scary to wake up to.

Very clean comfortable and friendly apart from key not working electronically on doors nothing to complain about all was good and the price was good

The room was clean and had everything we needed for the stay, it was a 15 minute walk from the city centre and had a convenient car park behind. However it was a bit of a faff beforehand as it asks you to upload ID to a website and download an app for the key, and then when we got there the key on the app didn’t work anyway and we had to go to reception to get a key card, which then stopped working half way through our stay. I also got charged for the room twice while I was there and was told they couldn’t look into why and I’d have to wait for the manager to get back to work in 3 days. Overall the place was fine but a normal check in process and normal key would be a lot simpler.

Clean and ideal location

The apppartment was small but very nice and a great central location. After unpacking I found fridge didn't work but I got moved to another room so just a minor inconvenience. Room was very hot. Receptionists brought fan up although it didn't nake a big difference. Brightness and heat made sleep difficult, as did noise of others coming and going. Excellent parking right outside. Would defo stay again but maybe not in summer.

We had a great stay overall. Parking was a bit tricky to find initially (go past the pub then turn left) but reception told me where to park. Comfortable room with all amenities provided to cook. Wasn’t absolutely spotless but it was clean enough. Friendly and helpful staff and the phone passes were a faff but it worked out well in the end. Option to get cards so that’s nice. Overall very comfy and would happily stay again, especially if it was cheaper.

Clean & comfortable. Easy access to Preston town centre

Clean comfortable apartment in good location

Brand new building, comfortable bed with plenty of pillows, kitchen fully equipped and generously sized fridge with freezer. Room also featured a small table and chair, big tv, and a comfy desk chair and two seater sofa. Bathroom was good with ample sink area and great pressure shower. Free ample parking available at the back of the building with direct access, and a nice pub next door and a Tesco express a couple of min walk away. Now for the cons: I stayed 12 nights and the entire time, the internet disconnected every 10-20 min without fail, and would return after 10-15 min. This was incredibly disruptive so FYI if you need to work remotely. I had to use my phone as hotspot and so did other guests. I tried to bring it up with staff who said they didn’t know when it would be fixed, likewise reached to ASK4 support and got no answer over a week. Now I understand ISP issue is not directly the studios’ fault, but I am contracted to them and I’m supposed to have free WiFi access. Communication / organisation could be improved, it is clear the staff are still learning procedures and information I was given was incorrect a couple of times, I had to chase for them to do the weekly clean in my room which I was meant to have as staying over a week. Staff were friendly, polite and helpful though. Just need to improve on a few things to be an excellent place. Looking forward to my next stay!

The room was clean and had everything we needed for the stay, it was a 15 minute walk from the city centre and had a convenient car park behind. However it was a bit of a faff beforehand as it asks you to upload ID to a website and download an app for the key, and then when we got there the key on the app didn’t work anyway and we had to go to reception to get a key card, which then stopped working half way through our stay. I also got charged for the room twice while I was there and was told they couldn’t look into why and I’d have to wait for the manager to get back to work in 3 days. Overall the place was fine but a normal check in process and normal key would be a lot simpler.

Central, clean, free parking

Lovely place and got upgraded for free! Very good amenities and the local area was brill for food and drinks. Thank you would defintley stay again!

Overall very good. I feel there should be better signage arriving at the property on foot to show where the entrance gates are. And also once in the main gate it isn’t clear which is the main door.