Charles Hope Manchester Centre

Excellent, service is properly well maintained.

Check in process could be a lot smoother and clearer but outside of that great place to stay

Spacious, clean property in a good location

Stunning apartment, the views were fantastic. Very quiet and sleep great. Overall would definitely recommend.

Worse experience ever. Check-in was meant to be 5pm but I wasn’t given access until around 8:30pm due to their own failure to provide entry details, despite repeated attempts to contact them. When I finally got in, the room was clearly used and filthy with towels on the floor and with rubbish left behind. I then had to wait even longer to be moved to a different room. This is basic hospitality and they completely failed. The staff didn’t even offer a simple apology or any sort of compensation, when contacted through Expedia they blamed ME for the late check in even though I spent multiple hours trying to contact them and they were Js completes unhelpful, wasted hours of my time waiting in the lobby and changing rooms. Avoid this place unless you’re prepared for delays, poor standards, and zero accountability.