西赤斯特市中心英迪格飯店 - IHG 旗下飯店

Clean, new, excellent service, great restaurant

I really like the location of this hotel. A couple of notes that if you do not like seafood then the smell from the restaurant will overwhelm you. As soon as you step in you can smell it. I was on the 5th floor and it was up there. The gym was equipped but the wipes were bone dry and after telling the front desk nothing was done to replace it. Rooms were clean but had to ask for more towels and coffee for a three day stay. Coffee in the lobby is really good. The front desk staff is also exceptional. The speak easy also was great but the floors outside of it were sticky and the bathroom downstairs was not taken care for in the mornings after when I was using the gym

Beautiful property- rooms very nice and clean. Parking easy in lot next door. Only issue was shower water barely ran lukewarm and was even cool for some of our family.

Wonderful seafood restaurant. This is a hotel for foodies! Wonderful.

Fantastic property in West Chester, clean, great service, wonderful bar and restaurant..

Beautiful new hotel. Excellent staff, friendly and accommodating. Very pet friendly. Every staff member greeted both myself and my dog with enthusiasm. Perfect location in downtown West Chester. Parking in garage next store. Special price for guest. Does not accommodate vehicles needing higher height limits. Only 2 spaces for unloading luggage. Highly recommend.

Hotel is in the middle of a soft opening. Location is great. Service is excellent. Room was quiet. Parking garage next door. Can't wait till restaurant opens next to lobby. Will go there again as I go to West Chester 8-9 times a year.

Great location and parking garage next door

Excellent all around, just a beautiful hotel! Don’t miss the basement Speakeasy!

Love the design. Restaurant and Speak Easy are great

2 day stay for family event. We were able to achieve adjoining rooms. The rooms were very clean, comfortable and spacious. Front desk ssrvice for check-in and check out, and in between was professional and courteous.

Super clean, comfortable and great front desk staff,

I really like the location of this hotel. A couple of notes that if you do not like seafood then the smell from the restaurant will overwhelm you. As soon as you step in you can smell it. I was on the 5th floor and it was up there. The gym was equipped but the wipes were bone dry and after telling the front desk nothing was done to replace it. Rooms were clean but had to ask for more towels and coffee for a three day stay. Coffee in the lobby is really good. The front desk staff is also exceptional. The speak easy also was great but the floors outside of it were sticky and the bathroom downstairs was not taken care for in the mornings after when I was using the gym

Cleanest place I've ever stayed!

The hotel hadn't been open long, so still trying to work some things out. The offer coffee and pastries in the lobby since their coffee cart area & restaurant don't open until Feb 3. Unless the bakery doesn't deliver, then there seems to be no one who can remedy that. I checked in on Monday. Checked out on Friday. No housekeeping even once. I asked at the desk on Thursday after I got back from work for the evening and the unhelpful front desk person said "Sorry. We are still working that out. We don't know if it will be after 2 or 3 days." I said I'd been there longer than that and she said "we are still working it out." No offer of towels, more coffee pods, nothing to remedy the situation or make up for my lack of service. On the positive side it is brand new, smells brand new, is beautifully decorated and I LOVE the in room Nespresso, if I had more than 2 pods my whole stay. I know it will get better, I was just disappointed.

Hotel was brand new and very clean!

Amazing, Clean, and rooms were huge!

Wonderful room very clean and spacious beautiful bathroom

It was good in a lot of ways . Staff was nice but I think short staffed . No one cleaned the room the whole time we were there.

Beautiful very very clean hotel and rooms highly recommend if visiting this area center of everything too !!

What a joke!!! They may have given the place a facelift, but they didn’t change the plumbing and or sound proofing the hotel. Every time the toilet would flush, it was like a tsunami. I’ve never witnessed anything so LOUD!!!!!!! You can hear everything that goes on. All night long after wedding partying!!! I had to call front desk to help!!!! They were rude too!!! Never again!!!! Can’t get coffee before 6:30am on weekends… 👎

We loved it! All the basic things were excellent and beyond the standard of many hotels (bed, furniture, bathroom, soaps/shampoos). The staff is wonderful, they were so friendly and accommodating. The building, and architecture really make this place special. We stayed in a corner room, and our room had a fantastic view. The speakeasy in the basement is a really sweet spot, we got there just in time, because there was a line to get in. They make sure the bartender doesn't get overwhelmed with too many people all at once. It really helps make the experience more enjoyable. Cocktails were delicious. We ate at the seafood restaurant and it was delicious, and the service was excellent, and they seem to have a great system in place to get food to tables quickly. The location is perfect, so easy to walk to places. It was a weekend, so the street was closed for additional outdoor dining. Such a charming area. We found a place around the corner, SlowHand, they had live music, we loved it there too.

Had a great stay with my husband. Room was modern, spacious, and clean. Restaurant (Seafood Kitchen) was fantastic. Great getaway for our anniversary!

Beautiful property- rooms very nice and clean. Parking easy in lot next door. Only issue was shower water barely ran lukewarm and was even cool for some of our family.

The walls are thin and the ac units are quiet so you can hear a lot of noise from other rooms and floors

The hotel has just opened up, and with more amenities to come soon, it would have been a PERFECT stay. Will definitely come back- Staff was incredibly nice, bed was super comfortable, and it was nice and quiet!

Amazing, Clean, and rooms were huge!

Wonderful room very clean and spacious beautiful bathroom

The hotel was great. One issue with this brand is they do not have a makeup mirror. Also it was very noisy could hear people above us and there was a Lax tournament going on and kids were running all over the hallway was just full of sound kids. But we would definitely go back but next time with earplug.

Upon reviewing, i believe they did not give us a king suite corner. It was later when we got there so i was not going to complain at that point, but we paid for a room we did not receive

What a joke!!! They may have given the place a facelift, but they didn’t change the plumbing and or sound proofing the hotel. Every time the toilet would flush, it was like a tsunami. I’ve never witnessed anything so LOUD!!!!!!! You can hear everything that goes on. All night long after wedding partying!!! I had to call front desk to help!!!! They were rude too!!! Never again!!!! Can’t get coffee before 6:30am on weekends… 👎

The staff and owner are fantastic!!

2 day stay for family event. We were able to achieve adjoining rooms. The rooms were very clean, comfortable and spacious. Front desk ssrvice for check-in and check out, and in between was professional and courteous.

Location was great very walkable. Staff were very helpful and pleasant.

Had a major issue at another local hotel that had complete power outage. Hotel Indigo was the only other option in town. At twice my planned budget, I wasn’t thrilled but accepted it as an adequate alternative. Didn’t arrive at the property to check in until around 2am Feb 17 2025. Finally get settled in, fall asleep, only to be BARGED in on by cleaning service at 7:50am without so much as a knock on the door. Completely outrageous and has never happened in my entire life. Couldn’t even get a full night’s rest, and decided to check out early since my sleep was ruined (only thing I’m using the hotel for). Brought up this issue to front desk upon checkout and they could not have been more nonplussed. Decent property, decent room, terrible customer service. Avoid

The hotel hadn't been open long, so still trying to work some things out. The offer coffee and pastries in the lobby since their coffee cart area & restaurant don't open until Feb 3. Unless the bakery doesn't deliver, then there seems to be no one who can remedy that. I checked in on Monday. Checked out on Friday. No housekeeping even once. I asked at the desk on Thursday after I got back from work for the evening and the unhelpful front desk person said "Sorry. We are still working that out. We don't know if it will be after 2 or 3 days." I said I'd been there longer than that and she said "we are still working it out." No offer of towels, more coffee pods, nothing to remedy the situation or make up for my lack of service. On the positive side it is brand new, smells brand new, is beautifully decorated and I LOVE the in room Nespresso, if I had more than 2 pods my whole stay. I know it will get better, I was just disappointed.

Beautifully decorated . Friendly and professional staff.

It was good in a lot of ways . Staff was nice but I think short staffed . No one cleaned the room the whole time we were there.

Beautiful new hotel. Excellent staff, friendly and accommodating. Very pet friendly. Every staff member greeted both myself and my dog with enthusiasm. Perfect location in downtown West Chester. Parking in garage next store. Special price for guest. Does not accommodate vehicles needing higher height limits. Only 2 spaces for unloading luggage. Highly recommend.

We always stay at Hotel indigo when doing business in Westchester— it is absolutely the BEST hotel in the area. Great service, perfect location and delicious restaurant right onsite. I won’t stay anywhere else! Worth the $$$, 5 stars ⭐️.

Great location!

Location was great very walkable. Staff were very helpful and pleasant.

conveniently located in the center of West Chester.

Beautiful new hotel. Excellent staff, friendly and accommodating. Very pet friendly. Every staff member greeted both myself and my dog with enthusiasm. Perfect location in downtown West Chester. Parking in garage next store. Special price for guest. Does not accommodate vehicles needing higher height limits. Only 2 spaces for unloading luggage. Highly recommend.

Clean and convenient to get around town from, definitely worth the money!

Very nice hotel in the middle of downtown West Chester. Lots of fine dining and bars.

Great location and parking garage next door

Beautiful hotel with a historic flare. It is located right in the heart of West Chester. It’s convenient location allows you to walk to great restaurants and shopping. Highly recommend!

A great hotel in a great downtown.

Hotel is brand new with a great, comfortable atmosphere. Location could not be better with everything you need in walking distance. The only thing is that I would not hang out in the lobby lounge because it smells like fish from the attached seafood restaurant which is too bad.

Excellent hotel. The on-site restaurant is superb.

Great lication. Staff was very friendly. Breakfast area very limited. Wish restaurant opened earlier .

Clean, new, excellent service, great restaurant

Had a great stay with my husband. Room was modern, spacious, and clean. Restaurant (Seafood Kitchen) was fantastic. Great getaway for our anniversary!

Wonderful seafood restaurant. This is a hotel for foodies! Wonderful.

Fantastic property in West Chester, clean, great service, wonderful bar and restaurant..

We always stay at Hotel indigo when doing business in Westchester— it is absolutely the BEST hotel in the area. Great service, perfect location and delicious restaurant right onsite. I won’t stay anywhere else! Worth the $$$, 5 stars ⭐️.

Excellent all around, just a beautiful hotel! Don’t miss the basement Speakeasy!

Love the design. Restaurant and Speak Easy are great

Hotel is brand new with a great, comfortable atmosphere. Location could not be better with everything you need in walking distance. The only thing is that I would not hang out in the lobby lounge because it smells like fish from the attached seafood restaurant which is too bad.