Rutland Hall Hotel & Spa

The hotel was lovely but - regrettably - it was hosting a large wedding and reception on the first of our two nights' stay. They hadn't warned us, yet we were given a room adjacent to the thoroughfare from the reception venue. As a consequence, we had little sleep on our first night at all. The guests in the adjacent room had a spat at a little after midnight over who one of them had been dancing with (and how)! When that ended, we were woken again at about 1:45 am by a group arguing outside who had stopped en route to their rooms; I got up to chase them.off. we them struggled to sleep afterwards . I explained the situation to the manager and staff who offered a potential discount to be discussed when next we booked. We won't be rebooking.

Plates were cold so things like egg were luke warm by the time you started to eat. Otherwise a good range of food. Staff very good. Rooms good. Great sleep.

Fine

Reception staff were exceptional and a credit to the hotel. Blossoms bar and restaurant - under staffed and underwhelming. No lift working and we were on 3rd floor.

The room was not booked with a dog even that was requested at Hotels.com. The friendly recpetionist organised a room for me and my dog, but it was £20 more expensive, There was a dog charhe of 35£ instead of 25£ as on the website. I did get a room looking at a wall and it was so intensly smelling fo fresh paint that I had a headache and couldn't sleep esp a flickering fire alarm just above the bed wasn't helpful either. And all this "joy" for £189, no dogbed or towels (as described on the website), the food was average, the breakfast eggs and tomatos were cold and dry. Really not impressed. The restaurant might have seen better days. The views were mazing, but not from my room....