This has probably been the worst hotel we have stayed in my entire life (and i travel a fair bit). It started with us booking a 25 sq my room and they put us in. 17 sq mt room and essentially said too bad. Second: for all five days and consistently, they got our rooms mixed up and last names mixed up with other Indian guests - sent me wrong bills, checked me out of the room on the wrong date and it was just a terrible experience, sent me a notice to clear the bill when i had already paid. Said they waived off my breakfast as an apology when i didn’t have breakfast even a single day, these guys were just plain racist and highly inefficient. They even sent my friend to a wrong room with someone else’s luggage breaching their privacy. Worst hospitality. Stay at the NH collection.
This has probably been the worst hotel we have stayed in my entire life (and i travel a fair bit). It started with us booking a 25 sq my room and they put us in. 17 sq mt room and essentially said too bad. Second: for all five days and consistently, they got our rooms mixed up and last names mixed up with other Indian guests - sent me wrong bills, checked me out of the room on the wrong date and it was just a terrible experience, sent me a notice to clear the bill when i had already paid. Said they waived off my breakfast as an apology when i didn’t have breakfast even a single day, these guys were just plain racist and highly inefficient. They even sent my friend to a wrong room with someone else’s luggage breaching their privacy. Worst hospitality. Stay at the NH collection.