Mercure Resort Sanur

Older hotel and a bit tatty.. needs an update all round. Website showed gym but no gym there. Shower screen leaked out onto floor. Room service hit and miss… would replenish coffee etc but not every day. Very basic breakfast. Staff lovely and ok for price but just a bit old and worn compared to other hotels in region and has not kept up standards.

From the cleanliness of the property, the friendly staff particularly Anna and Brian who always go out of their way just to make sure our needs are being met. Highly recommended!

Excellent grounds, pool, staff and breakfast! Only downside, front desk staff who answers the phone doesn't speak English and often does not address your request, request to speak to someone who speaks English.

Room is dated but clean. Staff extremely friendly. To many dogs in the area, barking day and night and urinating on beach bean bags. Great location. D

Good hotel in great position right on the beach. You can see wear and tear but staff do make every effort to make stay very welcoming. Especially waiting staff and room attendant