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Buffalo Mountain Lodge

424 US$

/nat

Gennemsnit for september

Buffalo Mountain Lodge - Image 1

Buffalo Mountain Lodge - Værelse

Buffalo Mountain Lodge - Værelse

Buffalo Mountain Lodge - Reception

Buffalo Mountain Lodge - Restaurant

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424 US$

/nat

Gennemsnit for september

Gennemsnitlige månedlige priser

På Buffalo Mountain Lodge ligger prisen pr. nat i gennemsnit på 129 US$ i den billigste måned (november) og 535 US$ i den dyreste måned (juli), baseret på de seneste 12 måneder.

Gennemsnitlig pris pr. nat på Buffalo Mountain Lodge pr. måned, seneste 12 måneder (USD)
Måned	Gennemsnitlig pris
januar	134 US$
februar	174 US$
marts	153 US$
april	148 US$
maj	253 US$
juni	426 US$
juli	535 US$
august	405 US$
september	424 US$
oktober	207 US$
november	129 US$
december	184 US$

Dyrest: juli (ca. 535 US$)

Billigst: november (ca. 129 US$)

Om dette overnatningssted

Nyd de rekreative faciliteter, såsom et boblebad og et døgnåbent fitnesscenter. Andre faciliteter på dette hotel inkluderer gratis trådløs internetadgang, concierge-tjenester og skiopbevaring.

Parkering
Restaurant
Ikkerygerværelser
Forretningscenter
Roomservice
Beværtningsfaciliteter

Lokation

700 Tunnel Mountain Drive, Tunnel Mountain District, Banff, Canada

Surprise Corner (0.5 mil)

Bow River (1 mil)

Tunnel Mountain Trail (1.1 mil)

Canadian Ski Museum West (1.1 mil)

Banff Centre for Arts and Creativity (1.1 mil)

Banff National Park Information Centre (1.1 mil)

Flere oplysninger om lokationen

Værelsesmuligheder

3

Studio-suite - 1 kingsize-seng med sovesofa - tekøkken (Buffalo Suite)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

og

1 Sovesofa

Sover 2

495 ft²

Wi-Fi (Gratis)

Tekøkken

Privat badeværelse

2

Deluxe-værelse

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 4

Wi-Fi (Gratis)

Privat badeværelse

2

Standardværelse - 2 queensize-senge (Lodge)

Værelsesoplysninger

2 Store Dobbeltsenge

Sover 4

301 ft²

Wi-Fi (Gratis)

Privat badeværelse

2

Standardværelse - 1 kingsize-seng

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

301 ft²

Wi-Fi (Gratis)

Privat badeværelse

3

Premier-værelse - 1 kingsize-seng (Premier)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

431 ft²

Wi-Fi (Gratis)

Privat badeværelse

Pejs

5

Suite - flere senge - tekøkken (Buffalo Suite)

Værelsesoplysninger

2 Store Dobbeltsenge

og

1 Sovesofa

Sover 4

495 ft²

Wi-Fi (Gratis)

Tekøkken

Mikrobølgeovn

4

Premier-værelse - 2 queensize-senge (Premier)

Værelsesoplysninger

2 Store Dobbeltsenge

Sover 4

431 ft²

Wi-Fi (Gratis)

Separat badekar og brusebad

Privat badeværelse

Pejs

4

Suite - 1 kingsize-seng med sovesofa - tekøkken (Buffalo Suite)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

og

1 Sovesofa

Sover 3

495 ft²

Wi-Fi (Gratis)

Tekøkken

Mikrobølgeovn

Pejs

20

Luksus-villa

Værelsesoplysninger

2 Ekstra Store Dobbeltsenge

og

2 Store Dobbeltsenge

Sover 8

Opvarmning

Wi-Fi (Gratis)

Køkken

Pejs

Gæsteanmeldelser

8.6

Fantastisk

Baseret på 2.202 verificerede anmeldelser

Hvem overnatter her?

Business

3%

Par

62%

Familie

23%

Gruppe

8%

Solorejsende

1%

Hvad siger gæsterne

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

På Buffalo Mountain Lodge fremhæver rejsende hyggelige, rustikke værelser med ægte brændeovne, venlig service og en fredelig beliggenhed ved Tunnel Mountain, mens de påpeger en udendørs hot tub, spisning på stedet i The Prow og nogle forældede eller støjende værelser.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

Hvad siger gæsterne

På Buffalo Mountain Lodge fremhæver rejsende hyggelige, rustikke værelser med ægte brændeovne, venlig service og en fredelig beliggenhed ved Tunnel Mountain, mens de påpeger en udendørs hot tub, spisning på stedet i The Prow og nogle forældede eller støjende værelser.

Mange roser rene, komfortable værelser og omtænksomme detaljer som opgraderinger, Nespresso eller gulvvarme i renoverede værelser. Almindelige klager omfatter tynde vægge, lejlighedsvise fejlfunktioner eller røglugt fra pejsen, lukkede eller kølige hot tubs og trang parkering. Forvent en afslappet lodge-oplevelse væk fra centrum med let adgang til bus.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Faciliteter

Ægte brændeovne og den store udendørs hot tub er højdepunkterne. Gæster rapporterer dog nogle gange, at hot tubben er lukket eller kold, og at parkeringen er begrænset, og et par havde pejs, der ikke fungerede.

Relaterede gæsteanmeldelser

10

Kathleen

10. dec. 2025

·

Overnattede 1 nat

Hot tub was great! Views were excellent, nice restaurant!

Hot tub was great! Views were excellent, nice restaurant!

10

Patrick

15. okt. 2025

·

Overnattede 1 nat

Wood burning fireplace in room. High quality recent remodel. Espresso machine in room. Lobby is beautiful. Gym and hot tub.

Wood burning fireplace in room. High quality recent remodel. Espresso machine in room. Lobby is beautiful. Gym and hot tub.

10

Jeremy

5. feb. 2026

·

Overnattede 1 nat

The overall atmosphere was very cozy. The wood burning fire place and hot tub were awesome too

The overall atmosphere was very cozy. The wood burning fire place and hot tub were awesome too

10

Claire

17. jan. 2026

·

Overnattede 2 nætter

The whole hotel was clean and comfortable, we especially enjoyed the hot tub area with showers and locker rooms located in the gym area.

The whole hotel was clean and comfortable, we especially enjoyed the hot tub area with showers and locker rooms located in the gym area.

6

Glenda

28. sep. 2025

·

Overnattede 2 nætter

I stay here at least ince a year and normally love it. This year, maintenance on the hot tub was preformed. Taking it out of commission after a 4500 person running event. Very poor timing.

I stay here at least ince a year and normally love it. This year, maintenance on the hot tub was preformed. Taking it out of commission after a 4500 person running event. Very poor timing.

10

Jean-François

6. jan. 2026

·

Overnattede 2 nætter

Always great little getaway to the mountains !! Hot tub and Wood burning fire is always the high light of this place . And Congrats at Prow restaurant , the food was fantastic .

Always great little getaway to the mountains !! Hot tub and Wood burning fire is always the high light of this place . And Congrats at Prow restaurant , the food was fantastic .

10

Kyle

5. nov. 2025

·

Overnattede 1 nat

Great stay. Very clean room, and very helpful staff. Check in was easy, and we got an early check in. The only negative was that the fireplace was out of order, and we were looking forward to it. Not a big deal, still would have stayed anyway! The outdoor hot tub was also amazing. Great stay in the lodges, if you’re looking for a great mountain vibe

Great stay. Very clean room, and very helpful staff. Check in was easy, and we got an early check in. The only negative was that the fireplace was out of order, and we were looking forward to it. Not a big deal, still would have stayed anyway! The outdoor hot tub was also amazing. Great stay in the lodges, if you’re looking for a great mountain vibe

6

Leila

3. nov. 2025

·

Overnattede 2 nætter

If your hot tub is to open for 9am and checkout is at 11am, informing guests at 9:05am that the hot tub is still not ready because they need to shovel the snow, and then not having it open until 9:50am is not a good experience.

If your hot tub is to open for 9am and checkout is at 11am, informing guests at 9:05am that the hot tub is still not ready because they need to shovel the snow, and then not having it open until 9:50am is not a good experience.

10

Heather L.

3. sep. 2025

·

Overnattede 5 nætter

The Buffalo lodge was very quiet and peaceful. It was nice to be away from the crowds of town. The bus stop is just a minute across the street. Very nice staff. We had no issues. Parking was scarce on a Friday night when the place was full.

The Buffalo lodge was very quiet and peaceful. It was nice to be away from the crowds of town. The bus stop is just a minute across the street. Very nice staff. We had no issues. Parking was scarce on a Friday night when the place was full.

8

Darcy

19. nov. 2025

·

Overnattede 1 nat

Check in was just ok. If you get a few people checking in at the same it can get crowded. We tried to use the hot tub in the morning but it was barely warm. I put my hand in front of the return jet and it was ice cold. I think maybe the fill line was left on as the tub overflowing. Room was nice

Check in was just ok. If you get a few people checking in at the same it can get crowded. We tried to use the hot tub in the morning but it was barely warm. I put my hand in front of the return jet and it was ice cold. I think maybe the fill line was left on as the tub overflowing. Room was nice

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Rengøring

Værelserne er generelt rene og velholdte ifølge mange anmeldelser. Nogle gæster bemærkede støv, vedvarende røglugt, slidte inventar eller vedligeholdelsesproblemer i visse værelser.

Relaterede gæsteanmeldelser

10

Whitney

2. dec. 2025

·

Overnattede 1 nat

Lovely stay in a beautifully situated hotel. Extremely clean and room was very cozy: comfortable beds and pillows, very nice chairs for enjoying the fireplace.Fireplace had fire laid and ready for us to enjoy. Staff very friendly and helpful. Enjoyed our dinner in the prow; great food and server and nicely decorated

Lovely stay in a beautifully situated hotel. Extremely clean and room was very cozy: comfortable beds and pillows, very nice chairs for enjoying the fireplace.Fireplace had fire laid and ready for us to enjoy. Staff very friendly and helpful. Enjoyed our dinner in the prow; great food and server and nicely decorated

8

Robynn

21. nov. 2025

·

Overnattede 2 nætter

Staff were amazing, very welcoming and friendly. The view of the mountains were gorgeous. the rooms were rustic, and the vaulted ceiling on the top floor and the fireplace made you feel like you were in a cabin in the woods. Just a few notes, the walls are thin and you can hear every word in your neighbours conversations. The rooms could use a bit of an upgrade and some repairs, we had a crack in our sink where the repair was failing. The blinds weren’t working properly. Need more outlets and better lighting, Also, the room is due for a deep clean. It was clean enough, just time for a deep clean. All in all, really enjoyed our stay there. We will definitely come back again’

Staff were amazing, very welcoming and friendly. The view of the mountains were gorgeous. the rooms were rustic, and the vaulted ceiling on the top floor and the fireplace made you feel like you were in a cabin in the woods. Just a few notes, the walls are thin and you can hear every word in your neighbours conversations. The rooms could use a bit of an upgrade and some repairs, we had a crack in our sink where the repair was failing. The blinds weren’t working properly. Need more outlets and better lighting, Also, the room is due for a deep clean. It was clean enough, just time for a deep clean. All in all, really enjoyed our stay there. We will definitely come back again’

2

Heather

31. maj 2025

·

Overnattede 11 nætter

The hotel was extremely dusty. Did complain and was assured that the room would be cleaned properly but that did not happen. You could write your name in the dust. I went through 5 different antihistamines just to tolerate the dust. I was fine when i was not in the room or reception but could not breathe in the night. This was also the noisiest hotel i have ever stayed in. There was a golf buggy that would roam around the site from early doors that sounded like a tractor and beeped relentlessly. Felt like we were staying on a construction site. Could hear everything from the room above from their snoring, showing, toliet duties to their elephant stomps across the room. And if all that wasnt enough, the train in Banff sounding off every few hours through the night would also jolt me awake. Had to ask to get coffee topped up and loo roll delivered. Housekeeping were awful. Floors were filthy. Towels were rarely replaced. Had to use the towels at the hot tub a few times because ours were wet and not replaced. It was very deceitful being advertised as a lodge with kitchenette... i assumed this would infur privacy but even that was not as advertised. The blinds were not completely covering the windows so passers by would regularly get a free peep show. Darent use the heating... that would blow dust into the room. Someone smoking outside the room would come inside. No extrator fan in kitchen. Would never stay here again. Positives: Prow was decent. Bear spray available to rent.

The hotel was extremely dusty. Did complain and was assured that the room would be cleaned properly but that did not happen. You could write your name in the dust. I went through 5 different antihistamines just to tolerate the dust. I was fine when i was not in the room or reception but could not breathe in the night. This was also the noisiest hotel i have ever stayed in. There was a golf buggy that would roam around the site from early doors that sounded like a tractor and beeped relentlessly. Felt like we were staying on a construction site. Could hear everything from the room above from their snoring, showing, toliet duties to their elephant stomps across the room. And if all that wasnt enough, the train in Banff sounding off every few hours through the night would also jolt me awake. Had to ask to get coffee topped up and loo roll delivered. Housekeeping were awful. Floors were filthy. Towels were rarely replaced. Had to use the towels at the hot tub a few times because ours were wet and not replaced. It was very deceitful being advertised as a lodge with kitchenette... i assumed this would infur privacy but even that was not as advertised. The blinds were not completely covering the windows so passers by would regularly get a free peep show. Darent use the heating... that would blow dust into the room. Someone smoking outside the room would come inside. No extrator fan in kitchen. Would never stay here again. Positives: Prow was decent. Bear spray available to rent.

10

Gaganpreet

27. nov. 2025

·

Overnattede 1 nat

excellent service and rooms are very clean..

excellent service and rooms are very clean..

10

Leandro

24. okt. 2025

·

Overnattede 1 nat

Clean and quiet room. Spacious and cozy. Excellent food and drinks at the bar. Outstanding customer service!

Clean and quiet room. Spacious and cozy. Excellent food and drinks at the bar. Outstanding customer service!

2

Landon

27. apr. 2025

·

Overnattede 1 nat

Our room was not very clean (esp. the bathroom) and the mattress was stained and was a hygiene concern. The facilities and building units are quite old.

Our room was not very clean (esp. the bathroom) and the mattress was stained and was a hygiene concern. The facilities and building units are quite old.

10

Jicith

28. nov. 2025

·

Overnattede 1 nat

Clean

Clean

10

Doaa

14. nov. 2025

·

Overnattede 1 nat

Nice, cozy place! Rooms are clean, staff is nice and loved the hot tub!!

Nice, cozy place! Rooms are clean, staff is nice and loved the hot tub!!

6

Allan

6. jul. 2025

·

Overnattede 1 nat

It was a relaxing stay (considering the location and views), but the bathroom must be more cleaned after each guests’ stay. Saw gunks and stains, which made it uncomfortable to use the washroom. It might sound picky, but cleanliness must be more checked…

It was a relaxing stay (considering the location and views), but the bathroom must be more cleaned after each guests’ stay. Saw gunks and stains, which made it uncomfortable to use the washroom. It might sound picky, but cleanliness must be more checked…

10

Judy

9. feb. 2026

·

Overnattede 1 nat

Clean room, friendly staff.

Clean room, friendly staff.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Værelser

Hyggelige, rustikke værelser med pejs, komfortable senge og nogle renoverede funktioner som kløftkar og gulvvarme; mange nyder bjergudsigt og balkoner eller terrasser. Lydisoleringen kan dog være svag, nogle værelser føles forældede eller mørke, og lejlighedsvise fejlfunktioner i pejsen forekommer.

Relaterede gæsteanmeldelser

6

Olga

23. jan. 2025

·

Overnattede 1 nat

The main check-in restaurant and bar building is beautiful, cozy and modern. However, the actual cabins where the rooms are located are rather outdated and a bit underwhelming for the price, especially compared to the renovated building. Sound insulation is not great, you can acutely hear when someone is walking up the stairs and anything else. The furniture, walls, carpet and amenities inside the room desperately need a refresh. Overall, on the restaurant and hotel staff side, as well as the area, it was a great experience. However, the actual stay lack of assigned parking and signage throughout the property is underwhelming.

The main check-in restaurant and bar building is beautiful, cozy and modern. However, the actual cabins where the rooms are located are rather outdated and a bit underwhelming for the price, especially compared to the renovated building. Sound insulation is not great, you can acutely hear when someone is walking up the stairs and anything else. The furniture, walls, carpet and amenities inside the room desperately need a refresh. Overall, on the restaurant and hotel staff side, as well as the area, it was a great experience. However, the actual stay lack of assigned parking and signage throughout the property is underwhelming.

8

Gary

1. nov. 2025

·

Overnattede 3 nætter

The lobby was beautiful but the lodges are tired and dated.

The lobby was beautiful but the lodges are tired and dated.

8

Robynn

21. nov. 2025

·

Overnattede 2 nætter

Staff were amazing, very welcoming and friendly. The view of the mountains were gorgeous. the rooms were rustic, and the vaulted ceiling on the top floor and the fireplace made you feel like you were in a cabin in the woods. Just a few notes, the walls are thin and you can hear every word in your neighbours conversations. The rooms could use a bit of an upgrade and some repairs, we had a crack in our sink where the repair was failing. The blinds weren’t working properly. Need more outlets and better lighting, Also, the room is due for a deep clean. It was clean enough, just time for a deep clean. All in all, really enjoyed our stay there. We will definitely come back again’

Staff were amazing, very welcoming and friendly. The view of the mountains were gorgeous. the rooms were rustic, and the vaulted ceiling on the top floor and the fireplace made you feel like you were in a cabin in the woods. Just a few notes, the walls are thin and you can hear every word in your neighbours conversations. The rooms could use a bit of an upgrade and some repairs, we had a crack in our sink where the repair was failing. The blinds weren’t working properly. Need more outlets and better lighting, Also, the room is due for a deep clean. It was clean enough, just time for a deep clean. All in all, really enjoyed our stay there. We will definitely come back again’

8

Tim

27. sep. 2025

·

Overnattede 2 nætter

Rooms were well appointed & comfy, staff friendly & food of good standard. However despite us paying for a premium suite our room overlooked the car park and was quite noisy with people coming & going at all hours.

Rooms were well appointed & comfy, staff friendly & food of good standard. However despite us paying for a premium suite our room overlooked the car park and was quite noisy with people coming & going at all hours.

8

Maralyn

26. jul. 2025

·

Overnattede 1 nat

Beautiful surroundings, spacious room, comfortable and clean. Loved the L’Occitane soaps and the Nespresso coffeemaker. Unfortunately, the fireplaces are not functional. Lovely restaurant with excellent server. Only objection is that it is not well soundproofed so that overhead neighbors could be noisy. We slept well, though.

Beautiful surroundings, spacious room, comfortable and clean. Loved the L’Occitane soaps and the Nespresso coffeemaker. Unfortunately, the fireplaces are not functional. Lovely restaurant with excellent server. Only objection is that it is not well soundproofed so that overhead neighbors could be noisy. We slept well, though.

10

Shell

4. nov. 2025

·

Overnattede 1 nat

Staff were very friendly and welcoming, we especially enjoyed the massive outdoor hot tub. The location is quiet, tucked in a forested area, up the hill from Main Street. If you prefer a quiet room, we recommend requesting the second floor units. We were in a ground floor suite and could hear quite a bit of walking and talking from the occupants above us starting at 6am. The oscillating fan helped create white noise!

Staff were very friendly and welcoming, we especially enjoyed the massive outdoor hot tub. The location is quiet, tucked in a forested area, up the hill from Main Street. If you prefer a quiet room, we recommend requesting the second floor units. We were in a ground floor suite and could hear quite a bit of walking and talking from the occupants above us starting at 6am. The oscillating fan helped create white noise!

8

Bobbi-Lee

23. mar. 2025

·

Overnattede 1 nat

I recently had the pleasure of staying at Buffalo Mountain Resort, and it was a truly memorable experience. The room was incredibly spacious, with the highlight being the fireplace in the bedroom—it made the space feel extra cozy and inviting. The bathroom was also fantastic, offering plenty of room for both of us to get ready comfortably. The on-site restaurant was a lovely addition, and while the food was good, I felt it could have used a bit more flavor to really stand out. However, the real star of the stay was the breathtaking view—it was absolutely stunning and added so much to the overall experience. I would definitely recommend this resort for a relaxing getaway!

I recently had the pleasure of staying at Buffalo Mountain Resort, and it was a truly memorable experience. The room was incredibly spacious, with the highlight being the fireplace in the bedroom—it made the space feel extra cozy and inviting. The bathroom was also fantastic, offering plenty of room for both of us to get ready comfortably. The on-site restaurant was a lovely addition, and while the food was good, I felt it could have used a bit more flavor to really stand out. However, the real star of the stay was the breathtaking view—it was absolutely stunning and added so much to the overall experience. I would definitely recommend this resort for a relaxing getaway!

8

marcello

29. okt. 2025

·

Overnattede 1 nat

Nice skiing village feel. Wish the view was a bit less blocked by trees.

Nice skiing village feel. Wish the view was a bit less blocked by trees.

8

Jennifer

18. okt. 2025

·

Overnattede 5 nætter

The room was lovely, and it was nice to have a view of the woods. I liked that the property wasn’t right in town, but within walking distance. My only complaints would be that the walls are pretty thin so you can hear a lot, and the towels were very scratchy. Honestly, they felt like sandpaper! I think a little fabric softener would go a long way.

The room was lovely, and it was nice to have a view of the woods. I liked that the property wasn’t right in town, but within walking distance. My only complaints would be that the walls are pretty thin so you can hear a lot, and the towels were very scratchy. Honestly, they felt like sandpaper! I think a little fabric softener would go a long way.

10

Christina

27. nov. 2025

·

Overnattede 6 nætter

We stayed in the Premier King Suite and the room was fantastic. Clean, cozy, with extremely comfortable bed and wood burning fireplace was lovely to come back to every evening. We enjoyed the lodge feel of this resort and being off the main Banff Avenue but still very close to everything.

We stayed in the Premier King Suite and the room was fantastic. Clean, cozy, with extremely comfortable bed and wood burning fireplace was lovely to come back to every evening. We enjoyed the lodge feel of this resort and being off the main Banff Avenue but still very close to everything.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Service

Servicen roses bredt som venlig, imødekommende og lydhør, med nævnte opgraderinger og hurtig assistance. Et par gæster rapporterede langsom eller upersonlig betjening, faktureringsfejl eller kommunikationsproblemer.

Relaterede gæsteanmeldelser

10

Meghan

20. nov. 2025

·

Overnattede 2 nætter

The manager at the front desk was so helpful! The room was amazing, the balcony and fireplace made the place so cozy I hardly wanted to leave. Service was super fast as well to restock fire supplies and coffee.

The manager at the front desk was so helpful! The room was amazing, the balcony and fireplace made the place so cozy I hardly wanted to leave. Service was super fast as well to restock fire supplies and coffee.

10

Alex

16. nov. 2025

·

Overnattede 2 nætter

Amazing room, friendly and helpful service! I would definitely recommend this place to friends and family! Convenient location to catch a bus into town as well.

Amazing room, friendly and helpful service! I would definitely recommend this place to friends and family! Convenient location to catch a bus into town as well.

4

Anne-Marie

27. maj 2025

·

Overnattede 2 nætter

We’ve visited Banff many times, but this was sadly our most disappointing stay. We emailed the hotel 9 days in advance requesting early check-in and noting it was our 37th wedding anniversary — both were ignored. We watched from the adjacent restaurant as other guests checked in and received keys while we waited, feeling dismissed. No acknowledgment of our anniversary — not even a card. The room was fine but underwhelming, and the fireplace (a main feature) didn’t work. Without it, the room lacked any charm. Noise was a major issue — we heard every word from the room next door and every footstep above. Bathroom soap was a plain bar with no holder — just one of many small oversights. The Prow restaurant had little ambience and couldn’t accommodate dietary needs (lactose intolerance) — every pasta dish contained cream. The hotel felt sterile, more like a budget chain than a cozy Banff retreat. We were also wrongly charged $50 for unreturned keys — despite having just returned them at checkout minutes earlier. Thankfully, we saw the email while eating breakfast and were able to get the charge reversed immediately. Our room had a good bed and shower, and we enjoyed the outdoor hot tub, but these are basics, not stand out features. We will not return to this property and cannot recommend it — especially for special occasions. There are far more welcoming, charming and guest-oriented lodging options in Banff. Hopefully this might help others avoid similar disappointment.

We’ve visited Banff many times, but this was sadly our most disappointing stay. We emailed the hotel 9 days in advance requesting early check-in and noting it was our 37th wedding anniversary — both were ignored. We watched from the adjacent restaurant as other guests checked in and received keys while we waited, feeling dismissed. No acknowledgment of our anniversary — not even a card. The room was fine but underwhelming, and the fireplace (a main feature) didn’t work. Without it, the room lacked any charm. Noise was a major issue — we heard every word from the room next door and every footstep above. Bathroom soap was a plain bar with no holder — just one of many small oversights. The Prow restaurant had little ambience and couldn’t accommodate dietary needs (lactose intolerance) — every pasta dish contained cream. The hotel felt sterile, more like a budget chain than a cozy Banff retreat. We were also wrongly charged $50 for unreturned keys — despite having just returned them at checkout minutes earlier. Thankfully, we saw the email while eating breakfast and were able to get the charge reversed immediately. Our room had a good bed and shower, and we enjoyed the outdoor hot tub, but these are basics, not stand out features. We will not return to this property and cannot recommend it — especially for special occasions. There are far more welcoming, charming and guest-oriented lodging options in Banff. Hopefully this might help others avoid similar disappointment.

10

jim

26. aug. 2025

·

Overnattede 1 nat

Staff was amazing

Staff was amazing

10

Cristian Nunes

3. nov. 2025

·

Overnattede 2 nætter

Absolute perfection, with extra detail to customer service. Amazing staff and the best restaurant in Banff. Don’t bother going anywhere else.

Absolute perfection, with extra detail to customer service. Amazing staff and the best restaurant in Banff. Don’t bother going anywhere else.

10

Olimpia

13. jan. 2026

·

Overnattede 1 nat

Lovely hotel and great service. Will be back!

Lovely hotel and great service. Will be back!

10

Zoraiz

16. nov. 2025

·

Overnattede 3 nætter

They texted me about the auroras and I got to see them at the viewpoint! Amazed at their service!

They texted me about the auroras and I got to see them at the viewpoint! Amazed at their service!

10

Leonie

1. dec. 2025

·

Overnattede 2 nætter

Early check in was accommodated. Room was clean and staff was very helpful. Brought us extra coffee upon request. The stay was excellent.

Early check in was accommodated. Room was clean and staff was very helpful. Brought us extra coffee upon request. The stay was excellent.

10

Albertina

21. okt. 2025

·

Overnattede 1 nat

We had an amazing 1 night stay in one of the lodges, an upgrade from the lovely team. Super friendly, efficient and competent staff. Very comfortable lodge with everything you need. One thing i would add is complimentary bottles of water but apart from that it was fabulous. Thank you for making our stay wonderful.

We had an amazing 1 night stay in one of the lodges, an upgrade from the lovely team. Super friendly, efficient and competent staff. Very comfortable lodge with everything you need. One thing i would add is complimentary bottles of water but apart from that it was fabulous. Thank you for making our stay wonderful.

10

Christine

13. nov. 2025

·

Overnattede 2 nætter

The staff were amazing! Mayah, Nikki, Rachana and the night staff on the phone. It was nice to experience the level of service you all displayed felt like we were valued.

The staff were amazing! Mayah, Nikki, Rachana and the night staff on the phone. It was nice to experience the level of service you all displayed felt like we were valued.

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Lokation

Rolig, skovklædt beliggenhed ved Tunnel Mountain med naturskøn udsigt og nærliggende stier. Downtown Banff ligger en kort køretur eller Roam-bus tur væk; gåturen kan være i op ad bakke og længere.

Relaterede gæsteanmeldelser

10

Tanis

29. nov. 2025

·

Overnattede 1 nat

Beautiful resort, nestled in the mountsins. Somewhat far from city centre though.

Beautiful resort, nestled in the mountsins. Somewhat far from city centre though.

8

Andrew

12. jul. 2025

·

Overnattede 1 nat

Lovely stay. Hotel is not in Banff CBD. Too far to walk into town - and especially back (up a steep hill). There are $2 public bus services. Room product great. Love the open fire. Bathrooms huge. Lovely woodland views. Front desk staff fab.

Lovely stay. Hotel is not in Banff CBD. Too far to walk into town - and especially back (up a steep hill). There are $2 public bus services. Room product great. Love the open fire. Bathrooms huge. Lovely woodland views. Front desk staff fab.

10

Mariana

16. aug. 2025

·

Overnattede 1 nat

Beautiful place, clean, staff is very nice, dining at Prow is amazing! The bus stop is in front of the hotel, very easy to go to downtown

Beautiful place, clean, staff is very nice, dining at Prow is amazing! The bus stop is in front of the hotel, very easy to go to downtown

10

June

5. nov. 2025

·

Overnattede 2 nætter

Everything was as I had hoped, location, convince to transport, lovely restaurant and lounge, peaceful grounds.

Everything was as I had hoped, location, convince to transport, lovely restaurant and lounge, peaceful grounds.

10

Jason & Samantha

23. okt. 2025

·

Overnattede 2 nætter

Excellent service and wonderfully quiet away from the busy town. The mountain view was spectacular as well

Excellent service and wonderfully quiet away from the busy town. The mountain view was spectacular as well

10

Shell

4. nov. 2025

·

Overnattede 1 nat

Staff were very friendly and welcoming, we especially enjoyed the massive outdoor hot tub. The location is quiet, tucked in a forested area, up the hill from Main Street. If you prefer a quiet room, we recommend requesting the second floor units. We were in a ground floor suite and could hear quite a bit of walking and talking from the occupants above us starting at 6am. The oscillating fan helped create white noise!

Staff were very friendly and welcoming, we especially enjoyed the massive outdoor hot tub. The location is quiet, tucked in a forested area, up the hill from Main Street. If you prefer a quiet room, we recommend requesting the second floor units. We were in a ground floor suite and could hear quite a bit of walking and talking from the occupants above us starting at 6am. The oscillating fan helped create white noise!

10

Laura

12. okt. 2025

·

Overnattede 3 nætter

Amazing hotel, a little off the main town which we really enjoyed as the town gets so busy. Short & frequent bus takes you straight in which was free if you had brought other tickets (like the gondola or lakes) otherwise $2 a ride - amazing. Food at the prow was amazing. 5* stay nothing to fault with super friendlu staff.

Amazing hotel, a little off the main town which we really enjoyed as the town gets so busy. Short & frequent bus takes you straight in which was free if you had brought other tickets (like the gondola or lakes) otherwise $2 a ride - amazing. Food at the prow was amazing. 5* stay nothing to fault with super friendlu staff.

10

marianne

14. jan. 2026

·

Overnattede 1 nat

A quintessential mountain lodge complete with wood burning fireplace (logs included), hot tub and very good on site restaurant and lounge. Great quiet location on Tunnel Mountain but still within walking distance to the town. Friendly staff as well.

A quintessential mountain lodge complete with wood burning fireplace (logs included), hot tub and very good on site restaurant and lounge. Great quiet location on Tunnel Mountain but still within walking distance to the town. Friendly staff as well.

10

Shiloh

26. nov. 2025

·

Overnattede 2 nætter

Such a peaceful stay tucked away in the mountains. First time staying off the main drag and we were worried about accessibility however there’s a bus stop right across from the lodge. Being away from the hustle and bustle was just what we needed. We will be back.

Such a peaceful stay tucked away in the mountains. First time staying off the main drag and we were worried about accessibility however there’s a bus stop right across from the lodge. Being away from the hustle and bustle was just what we needed. We will be back.

10

Arah

17. okt. 2025

·

Overnattede 1 nat

Fantastic stay at this hotel! The scenery was beautiful, staff were pleasant and we were even upgraded to an even better suite, upon arrival, without having to ask. Convenient ride to downtown Banff with the bus stop right across the street, as an added bonus. Highly recommend this accomodation to anyone that asks!

Fantastic stay at this hotel! The scenery was beautiful, staff were pleasant and we were even upgraded to an even better suite, upon arrival, without having to ask. Convenient ride to downtown Banff with the bus stop right across the street, as an added bonus. Highly recommend this accomodation to anyone that asks!

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Spisning

Spisning på stedet i The Prow får stærke anmeldelser for lækre måltider, morgenmad og drikkevarer. Nogle gæster oplevede langsom service eller begrænsede muligheder for visse diæter.

Relaterede gæsteanmeldelser

10

michael

16. feb. 2026

·

Overnattede 1 nat

The prow was unreal for both Valentines dinner (Bison tenderloin, WOW!) and breakfast. Rooms are clean, renovated and hot-tub is outstanding.

The prow was unreal for both Valentines dinner (Bison tenderloin, WOW!) and breakfast. Rooms are clean, renovated and hot-tub is outstanding.

6

cheryl

2. jul. 2025

·

Overnattede 1 nat

Food, vegetarian options, service at restaurant substandard. Breakfast potatoes tasted frozen, hard as rocks. Pasta was brittle, brown, crunchy and swimming in an inch of butter.

Food, vegetarian options, service at restaurant substandard. Breakfast potatoes tasted frozen, hard as rocks. Pasta was brittle, brown, crunchy and swimming in an inch of butter.

10

Whitney

2. dec. 2025

·

Overnattede 1 nat

Lovely stay in a beautifully situated hotel. Extremely clean and room was very cozy: comfortable beds and pillows, very nice chairs for enjoying the fireplace.Fireplace had fire laid and ready for us to enjoy. Staff very friendly and helpful. Enjoyed our dinner in the prow; great food and server and nicely decorated

Lovely stay in a beautifully situated hotel. Extremely clean and room was very cozy: comfortable beds and pillows, very nice chairs for enjoying the fireplace.Fireplace had fire laid and ready for us to enjoy. Staff very friendly and helpful. Enjoyed our dinner in the prow; great food and server and nicely decorated

10

Gary

3. jun. 2025

·

Overnattede 1 nat

Relaxing in the log cabin-like central room reminded me of upscale lodges in U.S. national parks. Staff were very friendly, helpful, and concerned with every detail of my stay. I wished I had stayed longer to sample everything on the menu. No matter what you order at The Prow Restaurant, be sure to finish it with the warm apple pie (BC apples, cardamom gelato, toasted almonds). BEST sweet treat ever invented. I asked Karen for the recipe, but it's a secret. I'll be back.

Relaxing in the log cabin-like central room reminded me of upscale lodges in U.S. national parks. Staff were very friendly, helpful, and concerned with every detail of my stay. I wished I had stayed longer to sample everything on the menu. No matter what you order at The Prow Restaurant, be sure to finish it with the warm apple pie (BC apples, cardamom gelato, toasted almonds). BEST sweet treat ever invented. I asked Karen for the recipe, but it's a secret. I'll be back.

10

Catherine

16. jan. 2026

·

Overnattede 2 nætter

Very friendly but professional staff. Great facilities, fun hot tub and lovely food.

Very friendly but professional staff. Great facilities, fun hot tub and lovely food.

10

Leandro

24. okt. 2025

·

Overnattede 1 nat

Clean and quiet room. Spacious and cozy. Excellent food and drinks at the bar. Outstanding customer service!

Clean and quiet room. Spacious and cozy. Excellent food and drinks at the bar. Outstanding customer service!

10

Derek

28. okt. 2025

·

Overnattede 1 nat

Fantastic location within walking distance to the downtown. There’s also a free bus service which will take you all places in the town. The hotel is very good and we received an upgrade to a suite which was nice. The staff are really friendly and happy to assist you. Happy hour and Pasta Monday are a must.I would definitely recommend this hotel and will be returning in the near future.

Fantastic location within walking distance to the downtown. There’s also a free bus service which will take you all places in the town. The hotel is very good and we received an upgrade to a suite which was nice. The staff are really friendly and happy to assist you. Happy hour and Pasta Monday are a must.I would definitely recommend this hotel and will be returning in the near future.

10

Rena

19. okt. 2025

·

Overnattede 2 nætter

Fantastic property. The restaurant was understaffed and overwhelmed.

Fantastic property. The restaurant was understaffed and overwhelmed.

10

John

25. nov. 2025

·

Overnattede 1 nat

Service and dining were excellent

Service and dining were excellent

10

Katrina

15. mar. 2025

·

Overnattede 1 nat

Amazing experience—staff were friendly and helpful, the restaurant was beautiful with delicious food and the hot tub at the end of the day was perfect.

Amazing experience—staff were friendly and helpful, the restaurant was beautiful with delicious food and the hot tub at the end of the day was perfect.

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8

Michala

7. aug. 2026

·

Overnattede 2 nætter

God placering og nemt at bruge transfer busser til og fra downtown. Vores værelse havde ildsted, og der blev lagt brænde ind dagligt, så vi kunne tænde op. Dejligt at der var terrasse ud mod solnedgangen og skov.

God placering og nemt at bruge transfer busser til og fra downtown. Vores værelse havde ildsted, og der blev lagt brænde ind dagligt, så vi kunne tænde op. Dejligt at der var terrasse ud mod solnedgangen og skov.

10

Lars Peter

8. aug. 2025

·

Overnattede 3 nætter

Super lækker Lodge - forrygende beliggenhed i gå afstand til downtown. Samt med vandrestier i baghaven. Venligt og serviceminded personale Lækkert værelse og god faciliteter. Vi var vilde med stedets Hottube og dyr i området.

Super lækker Lodge - forrygende beliggenhed i gå afstand til downtown. Samt med vandrestier i baghaven. Venligt og serviceminded personale Lækkert værelse og god faciliteter. Vi var vilde med stedets Hottube og dyr i området.

10

Michela Monika

for 4 dage siden

·

Overnattede 1 nat

Absoluter Luxus. Da muss ich wieder hin.

Absoluter Luxus. Da muss ich wieder hin.

10

tia

sidste uge

·

Overnattede 2 nætter

A trip with a friend and the accommodations were perfect

A trip with a friend and the accommodations were perfect

10

Doug and Monica

sidste uge

·

Overnattede 1 nat

Beautiful location, room , service, everything was perfect!

Beautiful location, room , service, everything was perfect!

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